Santander

Is Santander down in Ayr, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ayr, Scotland 12/07/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TaraOsher Tara Osher (@TaraOsher) reported

    @santanderuk hi my mum has been SCAMMED . She’s been holding on phone for nearly 2 hours to report to you. This is UNACCEPTABLE. Shes 83 years old! Terrible service

  • christeljacques christeljacques (@christeljacques) reported

    @santanderuk been asked to call your security team to verify transactions but it's impossible to get hold of anyone: been on hold for 30 minutes!

  • KJVilla88 KJ Villa (@KJVilla88) reported

    @santanderuk You seem to have some of the worst customer service out there. Impossible to get through on the phone - I’ve had several 30+ min waits and still not been able to speak to someone. And the chat bot is terrible with no real advisers. Just awful.

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @santanderuk @santanderukhelp @susanfdavies Waiting for some useless customer service agent at santander to tell me to stay on hold until another useless customer service agent attends my call and tells me some rubbish about not being able to help

  • heel_vernon Rob (@heel_vernon) reported

    @santanderuk we have spent weeks trying to get my sons money back after a scam. But we are getting messed around by various departments. The funny thing is the scam money was blocked and didn’t go through the scammers, but it’s not been returned to his account. Can you help pls?

  • chiccocafe Jackie Wood (@chiccocafe) reported

    @santanderuk I want to phone you about my mortgage please your robot is no help

  • PatSilkyHoltz Pat Holtz (@PatSilkyHoltz) reported

    @santanderuk @santanderukhelp have you guys got a liquidity problem today sending money to other UK banks?

  • harvey_steer Jonathan Harvey Steer (@harvey_steer) reported

    @santanderuk Santanderuk blocked my credit card & harassed me with phone calls & letters because I was £5 overdue. Yes I did forget because I was on jury service for 2 weeks. Shame on you. Such a nasty company.

  • flyfour Flyfour (@flyfour) reported

    @santanderuk UTTERLY useless - the only way to report a lost or stolen card is through the Mobile App, but what if you lost your phone? Use the website? No - logging in to that needs to you to authenticate with the Mobile App. Stupidity!!!

  • TheWatersOfLove 🌈🏳️‍🌈Chrissy Lake🏳️‍🌈🌈 (@TheWatersOfLove) reported

    @timex Though @santanderuk, this could be your problem too. I am finding quite a few merchants online don't accept my Mastercard debit card. This is unacceptable, I think I have to change banks.