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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Ayr, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ayr, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SickSide3
    Sick Side (@SickSide3) reported

    @santanderuk The other issue is when I ring up your CS, it normally takes 40 minutes for anyone to answer the phone Once answered, details taken - I’m put on hold for another 20 odd minutes Then when I do speak to someone - they tell me I need to go to a branch!!!

  • MartinH01846340
    Martin Hughes (@MartinH01846340) reported

    @santanderuk @TSB God help the customers. Closing all their branches.

  • cassyx2184
    cassy x (@cassyx2184) reported

    Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

  • nfl_seahawks00
    Sports Takes (@nfl_seahawks00) reported

    @santanderuk The only problem is that this is a closed account from years ago. Would I be able to resolve this in the bank

  • ClareWiener
    Clare Wiener (@ClareWiener) reported

    @santanderuk Called back & wait time is now 20 mins 🤬 call was regarding a chargeback. It's now regarding a chargeback and a complaint. Your, your voice is your password also doesn't seem to be working 🤬

  • pumblechook
    Pumblechook (@pumblechook) reported

    @santanderuk what ridiculous chat service on the mobile phone app! I used the chat service yesterday afternoon.... it was replied to this morning! Completely unacceptable and unprofessional service!

  • MyBallsWazHot
    Daryl M (@MyBallsWazHot) reported

    @santanderuk any chance of someone from customer services picking the phone up??? Taking ages

  • mobroglenn
    Glenn Clark (@mobroglenn) reported

    @santanderuk @santanderukhelp Im trying to set up my online account for new credit card. For some reason your system has automatically assigned outdated email and mobile contacts to this new account. I want to chat online to sort this out but your AI won't let me! Please help

  • Otis_labrador
    Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reported

    Mum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.

  • Lamvel
    Sohail Lamvel (@Lamvel) reported

    @santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?