Santander

Is Santander down in Ayr, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ayr, Scotland 09/15/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Transactions (21%)

    Transactions (21%)

  3. Website (21%)

    Website (21%)

  4. Login (16%)

    Login (16%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @santanderuk Hi there, i've been waiting on the phone for over twenty mins now. Waiting to talk mortgages. This is bad. Poor customer service and does look good moving forwards. @santanderukhelp

  • SarahPa58703798 Sarah Parkes (@SarahPa58703798) reported

    @santanderuk please could someone help to content me to the stafford Uk branch. Been trying all day and I either get cut off or on hold for over 35 minutes! Very frustrating

  • alix29470220 Alix Morgan (@alix29470220) reported

    @santanderuk how ridiculous. Have an urgent fraud enquiry to resolve and been on hold for 45 minutes having passed security! Talk about the poorest customer service ever

  • hoodypete182 Peter Williams (@hoodypete182) reported

    @santanderuk @bancosantander been on hold waiting to speak to your security team for 1hr 30mins so far! Terrible service in an emergency :(

  • hayley_crane Hayley Crane (@hayley_crane) reported

    @santanderuk I have dialled you and placed on hold for over 1 hour now. No email address. Webpage not user friendly. No other form contact. Very poor customer experience indeed.

  • shellymott1 Shellymott (@shellymott1) reported

    @santanderuk saying server down?

  • RoPCoach Beverley Grant PCC 💙 (@RoPCoach) reported

    @santanderuk It took hours of waiting on the phone & frustration at being cut off (multiple times) but finally we got the problem with our credit card sorted. Thanks go to the staff member in the Northwich branch who went the extra mile to help.

  • euan_foster Euan Foster (@euan_foster) reported

    @santanderuk you're customer service is terrible. Two hours on hold and noone has picked up

  • thewanderer58 K 💙 (@thewanderer58) reported

    @santanderuk Unless you are an existing customer then they don’t care about you.

  • stevejdurr Steve Durr (@stevejdurr) reported

    @santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all