Is Santander down in Ayr, Scotland?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (59%)

2. 

   Login (18%)

3. 

   Website (12%)

4. 

   Transactions (8%)

5. 

   Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Kilmamouse (@mcsporran_james) reported 3 minutes ago

  @santanderuk @VictoriaScone Answer the phone. Yer customer service is #dreadful . Employ more staff. On hold...#awful

• RosinaC (@RCantaldo) reported 3 minutes ago

  @Marciathewriter @santanderuk Absolutely outrageous service you have received Marcia. The fact the twitter team on here couldn't pass your number to the said department for them to call you is beyond unprofessional and completely lazy. Hope you got it sorted.

• John the ... (@Johnh1971) reported 5 minutes ago

  @santanderuk I’ve had a problem paying in to one of you atm and am out of pocket, tried the no on machine but been on hold well over an hour, please can you help

• Helen Turner (@helenturner67) reported 10 minutes ago

  Nor sure how many times i should phone @santanderuk @santanderukhelp for help, only to sit in a queue and then get my call cancelled. Absolutely fuming right now! Looks like I'll be going back to @firstdirect 😡 #diabolical #poorservice #Santandercustomerservice

• Sam Toboggan (@samtobo1) reported 11 minutes ago

  @santanderuk @santanderukhelp hi I have a loan and repayments but have no idea how to actually view my remaining balance and details? I have no login info or anything at all. Thank you.

• Jacqui SmethurstTodd (@1977pandora) reported 13 minutes ago

  @santanderuk I have a complaint. I wish to complain via email as after being kept waiting on the phone for over two hours whilst trying to sort a fraud issue I decided to email. Impossible only phone numbers available. Not only is this frustrating but 1/2

• Az Hoque (@HoqueAz) reported 13 minutes ago

  @santanderuk sort your customer service wait times out..3hours over 7 days is CR@P!

• The Beer Critic (@beercriticdude) reported 14 minutes ago

  @santanderuk why do you call someone leave them on hold for 40 mins and then cut them off. Then ask to be called yourself and then fail to answer the phone kept on hold! Apparently it’s the fraud line as well - been over an hour now - shocking service!

• Elaine (@ReturnToIndy) reported 15 minutes ago

  @santanderuk Your online via app customer service is shocking! I have a cheque to pay in but my local Santander closed down in Kirkcaldy. 3 times in last 4 wks l contacted the bank via app & was told by 2 customer service that pay in envelopes would be sent,...

• Kelly (@Kelly53939907) reported 16 minutes ago

  @santanderuk my son is away from uni for the first time. His student account is still not set up. Keeps calling, on hold for ages then gets cut off. Can anyone help??