Is Santander down in Ayr, Scotland?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ayr, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Santander
Santander is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Website (17%)
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Transactions (12%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Ayr, Scotland
The most recent Santander outage reports came from the following cities: Saltcoats.
| City | Problem Type | Report Time |
|---|---|---|
 Saltcoats |
Mobile App | |
| Ayr |
Login | |
| Kilmarnock |
Withdrawals | |
| Kilmarnock |
Login | |
| Kilmarnock |
Login | |
| Kilmarnock |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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David Stone
(@stonedg44) reported
@santanderuk Interesting email to my wife encouraging her to use the mobile app but as she doesn't have a smart phone it is not much help!
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Paul Sapsford
(@PaulSapsford1) reported
@santanderuk Hi we have a problem setting back up our online banking after having to delete app after a security scare . We have the new passwords but an old mobile is registered which we can’t remember , what number can we ring for help ?
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David Howard
(@dave_howard33) reported
@santanderuk absolutely awful customer service. Very long phone wait times and even then they either can't help or closed. Never had this problem with HSBC or Barcleys. Can't do online. No branches to visit. Can't wait to finally get through and close my account
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grenville jones
(@grenvillemusic) reported
@santanderukhelp @santanderuk so get mobile call ‘call us re poss Fraud etc..’ I see my bank account online is ‘blocked’ have been waiting 40 mins to speak to a ‘team member’ just what sort of service is this ?? Grenville jones
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Miss McAvoy
(@Miss_McAvoy12) reported
Cannot thank @santanderuk enough for their help today! Woke up to a substantial amount of money fraudulently taken from my account and the fraud team and the team at the Harrogate branch were so helpful and reassuring. The money’s now been returned- thank you for all your help!
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Clara Hayes2. #Deepwoke #FBPE #FBPPR #WATO 💙
(@ClaraHa24405597) reported
@wigmore_welsh @santanderuk Very sorry you’ve been low. Did the painting help at all ? X
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Woopdiddywoop
(@returns24612) reported
@santanderuk Found a card in the street. Tried to let Santander know to inform customer... Impossible to get through the automated system... And they scan your phone number for your personal acc.. Not even related. Banking made difficult
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Jason Kenny
(@Jasonkenny) reported
@santanderuk account locked and trying to get help on the phone - is 2 hours on hold acceptable? Anyone got good recommendations for a new bank account?
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Sarah
(@boo08_sarah) reported
@santanderuk can't believe how difficult you make it to open an account for my 13 year old son. All he wants is somewhere to keep his savings and it's practically impossible to get help. One of your staff insisted he needs to ring. He's 13! I'm lucky he talks to me on the phone!
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Jennifer Nash
(@IamJenNash) reported
So very disappointed by slow to no resolution from @santanderuk pushing all the blame onto @DVLAgovuk because the bank doesn’t want to own up to its security breach responsibility 😡 #badcustomerservice #worstexperience