Santander

Is Santander down in Ayr, Scotland?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ayr, Scotland 12/29/2025 07:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mmmmmrob Rob Styles (@mmmmmrob) reported

    Just had to use the @santanderuk online banking website to help a friend sort out some mistakes. Wow that is truly awful. I would close the account if it were mine, the UX is that bad.

  • OberonJewellery OberonJewellery (@OberonJewellery) reported

    Really fed worth @santanderuk @santanderukhelp had a cheque sent from Canade to pay in, branch very unhelpful, website hopeless, had to post it ourselves as branch couldn’t/wouldn’t help, although delivered next day took 10 days to even start progressing.

  • karkarloulou Karen Louise Hearn (@karkarloulou) reported

    @santanderuk help I keep getting emails to manage my mortgage account online but everytime I try it needs me to enter my current account number! I don't have one only mortgage ac 🤬

  • FisherScott9 Scott Fisher (@FisherScott9) reported

    @santanderuk is there anyone that can help me with an unresolved issue ? Waiting for over 1 1/2 hours on the phone with no answer is unacceptable.

  • suzystiddy Suzystiddy (@suzystiddy) reported

    @santanderuk my daughter has just started uni, is in a strange city, and still does not have access to online banking as she has not received part 2 of the letters. She has had them resent to her over a week ago. What can she do to get this resolved?

  • SusanManly1 Susan Manly (@SusanManly1) reported

    Recently bereaved elderly relative sobbing on the phone to me because @santanderuk are being so obstructive and unhelpful with a transaction. This has been going on for weeks. I need urgent help to get this sorted out @santanderukhelp

  • HilaryConductor Hilary Davan Wetton (@HilaryConductor) reported

    Excellent service in Branch at Bicester of @santanderuk today. By contrast trying to get any service at all on the phone is impossible. Why do Santander think that we will put up with this? It is really poor.

  • MrVeeTheDj DJ MR VEE (@MrVeeTheDj) reported

    @santanderuk hey what time does your customer service close? Been on hold for 30 minutes with it just raining continually.

  • laura_denning Laura Denning (@laura_denning) reported

    @santanderuk I'd like to talk about my overdraft. Can I DM you? I hate customer services....

  • Fwdmgmt2 Fwdmgmt (@Fwdmgmt2) reported

    Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.