Is Santander down in Ashford, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (17%)
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Website (13%)
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Transactions (9%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Netherwood
(@philnetherwood) reported
@santanderuk do you actually have anyone answering phone calls? Now on third 30 mins+ attempt because your security algorithm blocked online access. I appreciate security measures, but not ridiculous delay to release block. This'll become a #complaint at this rate!
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Sarah
(@SarHarSuperStar) reported
@santanderuk insisting @CooperativeBank need to provide ARN numbers so they can trace/refund payment, @CooperativeBank saying they don't have access to ARN numbers and can only provide Auth Codes
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Helen Lee
(@helspascoe) reported
@santanderuk you have asked us to make a final credit card payment of £3; we have requested account closure so you have frozen the account and we now cannot make the payment online, the branch are unable to help & there is no answer when I call! Please confirm how we should pay!
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Erik ten hag my manager 🇳🇱🇳🇱🇳🇱
(@95jayutd) reported
Just wanna say @santanderuk your a ******* joke I am changing banks I have been frauded 3 times now and I am sick of it your customer care is a ******* pathetic joke aswell
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Steve Till
(@steve_till) reported
@santanderuk @santanderukhelp Is there a problem with internet banking? Am having trouble logging into my account. Entering pass number then it’s just whirring round.
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Olaf Finucane
(@olafrecords) reported
@santanderuk block my accounts and I’ve been holding for 30 mins for your “help desk” which I’ve been directed too. This is not acceptable. #Santander #rubbishservice
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Boxing Nutz
(@PaulDav06482018) reported
@santanderuk can’t get through on the phone to you guys, can’t get any help on chat as they advise me to phone and when I go online to try and amend something on my direct debit it says technical issue. You couldn’t make it up it’s like a comedy act
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nikkimilne
(@nikkimilne9) reported
@santanderuk when nearly £7k is fraudulently taken from your account and you spend an hour on hold trying to speak to somebody only to be cut off. Ruined Sunday. Worst service ever…
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carol ferrary
(@carolmichael) reported
@santanderuk thank@you for acknowledging the issues where you fell short of your service. Thank you for the decent compensation
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Harshit Nanda
(@harshit_nanda19) reported
@santanderukhelp @santanderuk An unknown / fraud transaction has been processed from my account online and I would like to report and block the transaction. I tried to call but waited for over 45 mins without a response!!