Santander

Is Santander down in Ashford, Kent, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 02/11/2026 13:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick2019_01 nick (@Nick2019_01) reported

    @santanderuk Hi. I've received two letters with my debit card and a PIN last week. However, when I try to sign-up for online banking, I keep getting an error: 'One or more of the details you have entered don’t match what we hold on our records for you. Please check and try again'

  • Stephen_khd Stephen (@Stephen_khd) reported

    @santanderuk asking people to invest on your site when we're about to see the biggest collapse in history...

  • wednov1 @wednov (@wednov1) reported

    @santanderuk locked out again from #esaver account. If you can’t fix access to these accounts, you should at least alert prospective customers. You have verified my ID many times now but still get locked out. #customerservice @itvMLshow

  • SWWtrainspotter Dan Sandow (@SWWtrainspotter) reported

    @santanderuk shocking customer service, been on hold for an hour now, time to look for a new bank i think

  • Reeaz76 Reeaz (@Reeaz76) reported

    @santanderuk my elderly mother goes to your branch asking for help. She got fobbed off by your staff. Mum was worried about a transaction on her account, she was told to contact the shop. She wanted to open a savings a/c, and told to come back in 2 weeks. Really unhelpful staff.

  • dave28263 Dave (@dave28263) reported

    @santanderuk tried to call them and keep getting cut off waiting in the queue no point even asking this bank for help

  • ro65876126 RobbTerr (@ro65876126) reported

    @santanderuk Worse than Let’s get ready. Awful.

  • zazuspeaks zazu 🌹 (@zazuspeaks) reported

    @santanderuk your phone line says to book an appointment to use the "simple" page on the website but it won't let me book an appointment and it's making me want to rip my hair out

  • mark_topps Mark Topps (@mark_topps) reported

    @santanderuk what is happening with the opening of my limited eSaver account? Applied 15th October was told I’d hear from you in 3 working days. Heard nothing from you. I see you’ve now lowered the % interest rate so will I still get the original rate?

  • ClaerB Claer Barrett (@ClaerB) reported

    Also v worrying (if predictable) to see that the cost of living crisis is now “content” for the fraudsters. Purchase scams, fake loans and false energy help texts are rife, says @UKFtweets Great that @NatWestGroup and @santanderuk have made fraud prevention ads - more please!