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Santander

Santander down? Current status and problems in Ashford, Kent, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 25% Website (25%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Fletchmeister81
    Darrell fletcher (@Fletchmeister81) reported

    @HSBC_UK been with you for 27 years and the past 2 years ive never been so disgusted by your ##service #attitude so im switching to @santanderuk

  • werhi7
    JacindaArdenFanGirl (@werhi7) reported

    @santanderuk Regicia in Harlsden gave me a brilliant service when i called today. I've just come off the phone with her, she was very patient and calmly explained how to resolve my issue. Thank you!

  • djohnjones
    david jones (@djohnjones) reported

    @santanderuk hello I am trying to access the app and nothing happens after I enter my pin

  • SueNicolson
    Sue Nicolson 💙 (@SueNicolson) reported from Glasgow, Scotland

    @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

  • edsykes78
    Ed Sykes (@edsykes78) reported

    @JavierGarciaBPI @santanderuk How good was it? Is it worth me taking a trip down?

  • dumbleit
    Ita (@dumbleit) reported

    @firstdirecthelp my 3rd unsuccessful call to get my first direct app transferred to my new phone. Still not fixed - different answer every time. Now have to wait for the post for a 2nd week for another code!! @santanderuk @HalifaxBank no problems!!

  • sightseersteph
    Steph Butcher (@sightseersteph) reported

    Four weeks later, still can’t pay in my cash! 😡😡last week it could only accept cheques, this week it *said* it could accept cash and as soon as I pressed it, it came up with an error! Utterly, utterly useless! @santanderuk

  • sturg_t
    Tony Sturg (@sturg_t) reported

    Popped into local Santander branch to open account for my son cannot do this online until they are 13), only to be told that I had to book an appointment. for this. Why was this not highlighted on the website??? What a rubbish customer experience @santanderuk #customerexperience

  • credwood_dcfc91
    Chris Redwood (@credwood_dcfc91) reported

    @santanderuk can’t believe the customer service I’ve received today. Taking a vulnerable customer into unplanned overdraft whilst on SSP following a mental breakdown. No apologies, no compassion. Can anyone recommend a bank with better customer service?

  • AnneatSaveMe
    Brian May's Save Me (@AnneatSaveMe) reported

    @santanderuk They now called to say it’s still their fault but they don’t know when it will be sorted- great customer service !!!!