Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 01/23/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KiwiPilotBloke Timmo. Capt Yank&Bank✈ 🇳🇿 (@KiwiPilotBloke) reported

    @katherinealee @HSBC_UK I have been with #AbbeyNational/@santanderuk for many years and no problems. The App works and so do the accounts. 👍

  • SteveDunn Steve Dunn (@SteveDunn) reported

    @santanderuk any chance of getting some telephone support? I'd even be happy to speak to one of those two idiots that pretend to work for you, Ant & Dec, or is it Dec & Ant?

  • Pontyboy11 pontyboy 🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🍻🏉#MIOTA #ADA (@Pontyboy11) reported

    @lorrain00414525 Tried to transfer £200 to moonpay to buy something, @santanderuk @santanderukhelp blocked my online account and stopped the transfer under the guise of security. Most infuriating aspect was the **** customer care, holding for an hour on the phone trying to speak to someone 😡😡

  • FifiDeLyonBliss Urszula 🇵🇱🇫🇷🇸🇬🇬🇧🇪🇺 (@FifiDeLyonBliss) reported

    @santanderuk how come your chat isn't working? It is showing this message when I click on "chat with you" This XML file does not appear to have any style information associated with it. The document tree is shown below.

  • zetadoc Mary Church (@zetadoc) reported

    @santanderuk I am unable access my account via the App. Is there a problem?

  • alexandra_s1310 Alexandra🥰 (@alexandra_s1310) reported

    @schuhHELP hello, can you please educate your staff members about the recent @santanderuk switch from Visa to mastercard?! been refused a refund today because they have sent me a new card as it was up for renewal and it’s a MasterCard! Yet again ikea didn’t have this problem!

  • paulfrainer Paul Frainer (@paulfrainer) reported

    @santanderuk is literally the worst service ever …. Since always…

  • TJPaterson Tito John Paterson (@TJPaterson) reported

    @katherinealee @HSBC_UK To throw a curve ball into the mix, I haven't had any problems with @santanderuk

  • nettedarling Annette Passley (@nettedarling) reported

    OMG @santanderuk have blocked my account (I know why) so I can't access my account online or via the app. I've been on hold for an hour now & daren't hang up - any suggestions?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.