Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 12/19/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MfanwyEvans myfanwy evans - politically homeless (@MfanwyEvans) reported

    @TCymreig @santanderuk I have Lasting Power of Attorney with Santander UK, for my husband who can't speak or write and has serious cognitive issues. I pay for everything! He has loads of money, but I have to wait 24 hours to transfer any cash. It is a pain, when paying anyone!

  • DafyddGofEC3 Daf Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DafyddGofEC3) reported

    @TCymreig @santanderuk And if they did go bankrupt, it would be our taxes used to help bail them out. Just like last time. Shame on them.

  • Fly_Highley James Green (@Fly_Highley) reported

    @santanderuk I’m trying to close my account and withdraw the funds, I can’t do so using the website and the telephone number 09001241234 won’t work, can someone please contact me to sort this out. Many thanks

  • ButterCrypto Augustus C. (@ButterCrypto) reported

    @santanderuk Are you Crypto friendly? I wont touch a bank who decides what I can or cant do with my choices like they do in Communist China or North Korea so if you dont block transfers to and from Binance then I am very interested

  • TCymreig Niki (@TCymreig) reported

    @bethanjenkins @MorganCymraes @santanderuk I can’t even access the funds at all! They have blocked my app access as well as my access through the website. Absolutely horrid situation as whatever money GoFundMe sent me so far I put into my account so I could transfer easily. They have blocked it all. We were given a bill,

  • dazarose07 Darren Roseveare (@dazarose07) reported

    @santanderuk @santanderukhelp seriously guys I have had a suspected fraudulent payment leave my bank account, now on hold for 30 mins!!! Normal service, acceptable service???

  • DrstrangeloveCH Drstrangelove (@DrstrangeloveCH) reported

    @santanderuk @actionfrauduk Bank details of scammer going by the name of Matthew Hopkins. Complaints have been filled with actionfraud UK, but no complaint option was available with the Santander Bank, it is unfortunate that the Bank does not block or black list such account.

  • a13xyZZZ a13xyZZZ (@a13xyZZZ) reported

    @santanderuk really poor customer experience today… asked to go into branch to get my account unlocked, after trying on the phone, then i sit here for 30 minutes waiting for your colleague (she’s great) to get on the phone… shocking. #customerservice

  • MfanwyEvans myfanwy evans - politically homeless (@MfanwyEvans) reported

    @TCymreig @santanderuk Really? That's despicable. It's probaby about money laundering, which is not your problem! I would close my account too.

  • IanFinlay5 Ian Finlay (@IanFinlay5) reported

    @santanderuk Just tried to use my 123 debit card and it couldn't be recognised by the card machine. This isn't the first time I've had problems and iim not alone. Luckily had another bank card I could use. This is not an old card. What is the problem?