Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 02/07/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Loubles0Loubles Loubles (@Loubles0Loubles) reported

    I don't think I have ever talked to a service centre that is more annoying than @Santanderuk, three minutes and counting of the woman telling me I'd really rather not talk to them right now

  • ukmovienews ukmovienews (@ukmovienews) reported

    @santanderuk @BBCNews HELP! I have been constantly receiving letters for the previous owner, last 11 years, and I would return to sender. I eventually opened one and it was a demand. What do I need to do so you stop sending them to my address? I DO NOT KNOW THIS PERSON!

  • Gramoss Grammoss #FBPE (@Gramoss) reported

    @santanderuk As you don’t value customer security, I was scammed yesterday by someone using your numbers. I’m dedicating this morning to calling you, but as it’s now PM & I’m still on hold, do you have any other suggestions?

  • timmul01 timmul (@timmul01) reported

    @santanderuk Does Mike Regnier think it's ok to block someone's online banking solely for making a payment, and then require waiting in a 70 minute call queue to even discuss fixing it?

  • velo_2004 velo (@velo_2004) reported

    @santanderuk online banking down?

  • Paul22260748 Paul (@Paul22260748) reported

    @santanderuk Receive an email from Santander saying" am I ready for investing, we are waiting for you."Joke really when waiting for debit card replacement,contacted them 3 times since 23ed Dec about nfc not working on app with new card details and no way of paying for petrol

  • alanartdirector Alan Kittle (@alanartdirector) reported

    Don't appreciate @santanderuk thinking they know better than me when I try to buy ETH and they block the transaction because, in their own words, "bitcoin is unregulated" ... FFS!

  • Keown11Mc Joey Mac (@Keown11Mc) reported

    @santanderuk I hope Mr Regnier is able to fix the appalling treatment of customers without blaming the pandemic on the Co.s disgraceful and unacceptable call waiting times

  • siannieski Siannieski 💙 (@siannieski) reported

    @santanderukhelp @santanderuk being bothered by a phone call from "Santander" numerous times today. Obviously not replying to them but will sharing their number help in the #fishing world?!

  • timmul01 timmul (@timmul01) reported

    @santanderuk @santanderukhelp You have blocked my online account for no reason and the ONLY way you'll let me fix that is via a 70 MINUTE phone queue. Disgusting service. Get enough staff. I need to pay for things - it's Christmas.