Is Santander down in Ashford, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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niamhlouise
(@niamhlouise15) reported
Terrible experience today with @santanderuk . I had an urgent transaction to make today and left on hold for THREE HOURS just to be told no one could help me. Guess I’ll have to do it all again tomorrow. #santander
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𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖
(@tooftalf) reported
@santanderuk Hello. Messaged you a couple of days ago about the details on my debit card. Nobody has responded. I tried using 'chat to us' on your webpage but it has no idea what I'm asking. Can't find this option when I log into my account. Can you please help?
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timmul
(@timmul01) reported
@santanderuk @santanderukhelp You have blocked my online account for no reason and the ONLY way you'll let me fix that is via a 70 MINUTE phone queue. Disgusting service. Get enough staff. I need to pay for things - it's Christmas.
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Steven Wickham
(@StevenWickham) reported
Bloody Hell. Trying to get a phone reply from @santanderuk is impossible. I've been with them for over 50 years and the service has never been worse
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Jack |
(@31jjt) reported
@santanderukhelp Credit card in security checks. AGAIN. Second time in a 6 days! Honestly, the WORST service I have ever encountered. Yet again without my card until your security decide to allow me to use it. Appalling @santanderuk
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NatureTherapyCo
(@NatureTherapyC1) reported
@santanderukhelp @santanderuk Financial fraud is a form of ****. All dignity denied, profound alienation, self-blame, catastrophic loss of self, distrust of fellow beings. Where is the support? What is the forum to share lessons, work through resolution strategies?
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brendan greally
(@brendankiwi) reported
@santanderuk well done to santander for cutting off all communication with customers (webchat/email) and closing more branches....and demanding customers have their apps and phones to access their account. did you think about broken phone problem??
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TeRi (Red Music Covers)
(@RedMusicCovers) reported
@santanderuk what exactly are you doing to fix your appalling customer service (or lack of ) ? Waiting over an hour every time I call, irrelevant of what department I try is utter bulls#*t
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breasonable
(@SailFreeUK) reported
@santanderuk Wish you would concentrate on UK customer service, you are a bank not a motor racing company.
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Jonathan Fielding
(@JonthanFielding) reported
So @santanderuk’s mobile website sucks as every time you switch to something else it requires you to login, including going to get the confirmation number they just sent you in a text, unfortunately when you log back in it then resets your session so you can’t complete any action