Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 02/16/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dmg2505 DMG2505 (@dmg2505) reported

    @santanderuk @santanderukhelp ....anyone there..?? When will you respond and address your customer issues, caused 100% by your failings...????

  • emmacatster Emma Steven (@emmacatster) reported

    @santanderukhelp I just wanted to follow up with this almost a year later to say that we are still waiting for @santanderuk to change the addresses on our accounts. Customer service is so rude. We even flew to London and went into a branch over the summer with documents. Still refused!

  • AndyJ147 Andy (@AndyJ147) reported

    @andy_richards1 @santanderuk Don't take it personally Andy. It's all in the algorithm, automatically sent. Software won't check on number of years been a customer

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @AndyMil87738271 @santanderuk We are the only country not to of recovered from covid financially 100%fact We have had 3 leaders who all have broken the law and put us in worse mess but no general election Tory rule is to control and keep in debt it benefits their bosses and their yachts #GeneralElectionN0W

  • QueenShadeSA Not today neck. (@QueenShadeSA) reported

    @santanderuk hi I just went to cash point to transfer money to my grandson due to dismal transfer service "reference number* no one has asked me for this before? Explain I am 82 years old. Disgusting

  • DeanSteele72 Dean Steele (@DeanSteele72) reported

    @santanderuk set up a standing order & took £775 of mine. I reported, they've admitted it's an admin error, but locked my account. Forced to spend 2hrs+ in a branch to unlock. 3 days later no update or sign of money. Waiting 45mins on hold so far to make a complaint! #badservice

  • djbex Bex (@djbex) reported

    When did @santanderuk become such a joke of a company? Absolutely appalling customer service!!

  • Ella11651821 Ella (@Ella11651821) reported

    @santanderuk please can someone contact me about my remortgage, Optima Legal are **** and dragging their feet through the whole process!! It's your fault, contact Santander, ring Santander, no you need to contact Optima Legal.. please sort it out once and for all!!

  • UmarUmaarrr Umar (@UmarUmaarrr) reported

    Any one else’s Santander app and card not working? @santanderukhelp @santanderuk #Santander