Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 11/24/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Live Outage Map Near Ashford, Kent, England

The most recent Santander outage reports came from the following cities: Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFaversham Mobile App
United KingdomAshford Website
United KingdomCanterbury Login
United KingdomTenterden Mobile App
United KingdomTenterden Login
United KingdomCanterbury Login

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • katybrinners Katy B (@katybrinners) reported

    @santanderuk how do I get hold of someone urgently? I don’t have any of my online banking details with me as I’m currently away. Please help!

  • chaarleypop charley (@chaarleypop) reported

    second time I have deposited money into my @santanderuk account on their machete and it has swallowed money bank wasn’t open so I couldn’t ask for help do better please !!

  • TaraOsher Tara Osher (@TaraOsher) reported

    @santanderuk hi my mum has been SCAMMED . She’s been holding on phone for nearly 2 hours to report to you. This is UNACCEPTABLE. Shes 83 years old! Terrible service

  • KJVilla88 KJ Villa (@KJVilla88) reported

    @santanderuk You seem to have some of the worst customer service out there. Impossible to get through on the phone - I’ve had several 30+ min waits and still not been able to speak to someone. And the chat bot is terrible with no real advisers. Just awful.

  • hiyaitsfiona Fiona Purchase (@hiyaitsfiona) reported

    @tartan1314 @santanderuk 1 hr and 40 mins! That's awful! I guess, when this is over, changing banks might be on your agenda. People clearly aren't their priority.

  • willsines Nigel Willson (@willsines) reported

    @cymboi @santanderuk Spoke to them yesterday about this, asked why no warning, they said everyone got a text/ email,. Really! Virtually impossible to do online banking on a 4” phone Santander. I’ll await my new phone.

  • RossCampbell90 Ross Campbell (@RossCampbell90) reported

    @santanderuk really are the worst bank about for customer service !

  • TheWatersOfLove 🌈🏳️‍🌈Chrissy Lake🏳️‍🌈🌈 (@TheWatersOfLove) reported

    @timex Though @santanderuk, this could be your problem too. I am finding quite a few merchants online don't accept my Mastercard debit card. This is unacceptable, I think I have to change banks.

  • Thanie91 thanie wilson (@Thanie91) reported

    @santanderuk fuming! Tried to book flights and my card has been blocked and all access online banking blocked . Call centres closed . Now flights have doubled in price . Raging!

  • Joe_Public78 joe public (@Joe_Public78) reported

    @santanderuk hi despite calling twice including lodging a formal complaint, I’m still unable to access my accounts after being frozen by yourselves. I was told it could take up to two days, it’s been 3 and still no sign of this being resolved.