Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 03/12/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @Foxymush @santanderukhelp Nope my friend it is normal crap @santanderuk service. They’ll cut you off shortly.

  • e_v_radwinter E V Radwinter (@e_v_radwinter) reported

    @santanderuk is anyone working on your customer support line today? I’ve been on hold for over half an hour!

  • creaturetalesuk Creature Tales (@creaturetalesuk) reported

    @santanderuk existing customer. How am I meant to get help with a query. On hold on the phone for over 2 hours every weekday with no luck. Here I am again this morning...I have a job to go to so cant remain on phone all day. Have also tried online chat.

  • rick_pollard Rick Pollard (@rick_pollard) reported

    @santanderuk currently 4.5 hours so far on hold, need to speak regarding my mortgage. Online help not available. What am I supposed to do?

  • atclubclick clubclick.online (@atclubclick) reported

    @metpoliceuk I never got my £500 back from @santanderuk faulty ATM noone can enforce ombudsman service no judge avent perjury explain how a British gas envelope doesn't state smart meter act on it x2 f94yjo21

  • debdebgarrod deb garrod (@debdebgarrod) reported

    @santanderuk how do i get to speak to someone? no banks open to go to and tried for 7 days to speak on phone, my phone bill is now more than my mortgage!!!!! Chat say they cant help????!!!!!HELP......

  • harduphall Sir Miss Spoke (@harduphall) reported

    @santanderuk website told me where I could find a branch in Crewe,but when I went there last week to talk to someone the entire building has been knocked down and had disappeared. My query has now turned into a complaint! Is it me?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • paulelrocks Paul Hutch (@paulelrocks) reported

    @santanderuk Can customer service PM please

  • kim_h_1 Kim Horstmanshof (@kim_h_1) reported

    @leedsjourno @gregkfoley @santanderuk But don’t forget that your energy provider is likely to cut your direct debit by £67 in each of those months due to the £400 government winter fuel bill help, so the cashback is likely to be much less than what it was before…