Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 03/31/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Hysterix92 @santanderuk health. Laws need to be brought in around advertising mh services like they are for finance services and if people person camt be trusted to use common sense then i think legal definitions need to be put in place for whats an illness whats a health and whats a wellbeing issue.

  • jennah1000 Sarah Evans (@jennah1000) reported

    @santanderuk waiting on hold for an hour now. I'd like to buy my car sometime soon - is anyone working today?

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Hysterix92 @santanderuk because then that just shows were angry abusive people and there in lies the problem its being put on us the vulnerable to educate rather than the people in charge

  • Vdegiorgio62 Victor de Giorgio (@Vdegiorgio62) reported

    @santanderuk I’m a new customer . 25 mins on hold and still not answered . Gave up !

  • Lloyd3Baz Baz Lloyd (@Lloyd3Baz) reported

    @santanderuk your fraud department is absolutely ****!!!!

  • hobsonos Karl Antony (@hobsonos) reported

    @santanderuk What's wrong with your server. I have work to do

  • LucyBYeatman Lucy Yeatman (@LucyBYeatman) reported

    Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.

  • JonoMartinK MK (@JonoMartinK) reported

    @MoneySavingExp @santanderuk have shocking customer service. Can’t wait to close our accounts.

  • zappierparsley Yes, THAT 'snooty *****' (@zappierparsley) reported

    @santanderuk hi, I've received mail for the occupants of my house who left in 2014 who have a Santander account. I called the Contact Centre but gave up after v.long wait. Can you help, pls? I can't use the webchat as it's not my account.

  • continuouscomms Fiona Nicolson (@continuouscomms) reported

    Question for @santanderuk - do you only offer an online service now? You don't seem to have a phone number on your website and your chat function says it doesn't understand my question, which I put succinctly and clearly. It then directed me to manage my account online.