Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 02/18/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lordmoore1604 Adrian moore (@Lordmoore1604) reported

    @santanderuk Mobile banking app still down. What is the ETA to resolve?

  • DMSV Des Vertannes (@DMSV) reported

    @santanderuk You need to compensate every single customer for this shambles.

  • em7438 Em 🐻 (@em7438) reported

    I know you're aware of your system being down but @santanderuk SORT IT OUT. I HAVE BILLS TO PAY. THIS NEEDS TO BE FIXED. ASAP.

  • frodo10121984 Robert Cann (@frodo10121984) reported

    @santanderuk This is unacceptable the fact that online, mobile and telephone services are all down is a joke. How are customers supposed to be able to do anything when you are not there to support?

  • Wandsworth3 Deputy WandsworthEye (@Wandsworth3) reported

    .@santanderuk online and mobile banking is down after planned overnight maintenance which was supposed to finish at 0600. How can a bank be so blind to the needs of its customers? I hope they sack the IT team. Cannot go to a branch as many have now been closed. What a joke.

  • greyheron72 Allison D (@greyheron72) reported

    @santanderuk Hi there will you be letting us customers know whether this major issue is in fact a security breach #santander #appnotworking #securitybreach

  • MartinKoss Martin (@MartinKoss) reported

    @santanderuk It is absolutely ridiculous. As an IT person myself, whenever I am working on a database or a database driven system, I have a backup and a contingency sat there waiting to put in place if I’m unable to complete the job in the allocated time. It’s basic IT preparation!

  • DMSV Des Vertannes (@DMSV) reported

    @santanderuk Absolutely ludicrous that ‘planned maintenance’ can cause this much disruption. No access to App, website or telephone banking. Atrocious customer service when you can’t even get through to a Helpdesk. Customer can’t even use debit cards to pay for goods. Appalling.

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @Pinkie277 @santanderuk Trust me even us working in branches we have no clue

  • ArtdeMaison Art de Maison (@ArtdeMaison) reported

    @santanderuk Fix that stupid f**king banner image on your twitter account to start with. What virtual bank has ALL their digital banking platforms down at the same time?