Santander

Is Santander down in Ashford, Kent, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 03/22/2026 20:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (25%)

    Website (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Divya10Hirani Divya Hirani (@Divya10Hirani) reported

    Customer service, we have had for the past year has been appalling. Requested new online banking details and kept getting told you should receive them in 10 days. 6 Months gone by. Then decided to close our ac 2 wks ago and have not received anything. @santanderuk

  • jamie14smith james 🇬🇧💙⚽ (@jamie14smith) reported

    @santanderuk is Santander free phone down to transfer money

  • GemmaHa24502185 Gemma Harris (@GemmaHa24502185) reported

    @santanderuk are such a joke!!! 😡 Same problem for 2 weeks Same failed " we've fixed it now it's all working " for 2 weeks More inconvenience and terrible / rude customer service for 2 weeks 😡 With no sign of anything improving or being put right! 😡

  • adrianJunk1 adrian Junk (@adrianJunk1) reported

    @santanderuk Hi santander I download an update for my mobile banking but It won't not let me log in why is this

  • JohnCarvey4 John Carvey (@JohnCarvey4) reported

    @santanderuk I have just been into my local branch (Angel, London) to deliver mail for a fake account opened at my address but in a different name. The bloke literally said 'what do you want me to do about it?' and refused to even accept the letters with a PIN code and log in

  • eat_th1s Chris Newman (@eat_th1s) reported

    @santanderuk really disappointed in your mortgage team. Have a deadline for completion but earliest you can get a valuation survey is 3 weeks?? I got a structural arranged in 5 days. When I talk to your team about it they are unable to offer any solutions or help at all 😤🤬

  • Walks_Luke Luke Walker (@Walks_Luke) reported

    @santanderukhelp 15:58 Exactly 3 Hours Waiting @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Support Ever

  • anathanie13 Ayub Nathanie (@anathanie13) reported

    @santanderuk blocks account. Call to unblock as stuck abroad. Get told come in to branch. Tell them I can't and need money to pay for the ticket and the quarantine as in a red list country. Still get told come into branch. Literally moving banks after this disgusting service.

  • ffyrestarr Stephanie Lewis (@ffyrestarr) reported

    @will_hawtin @santanderukhelp @santanderuk That's awful. Anyway of reporting to police instead?

  • pennylongstckng Miss Penny Longstocking (@pennylongstckng) reported

    @santanderuk seriously guys... even the NHS app runs without issue and here you are, a bank cutting customers from their money.