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Santander

Santander status: access issues and outage reports

Some problems detected

Users are reporting problems related to: mobile app, transactions and login.

Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Ashford, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at Santander

Santander is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ElizabethT34440
    Elizabeth Tillyer (@ElizabethT34440) reported

    @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

  • KlaudiaSkoniec5
    Klaudia Skonieczka (@KlaudiaSkoniec5) reported

    @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported

    @MrMikeStanton @santanderuk Terrible Bank, over 40 Years been with them, time to leave

  • MsSC1986
    Sarah (@MsSC1986) reported

    Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

  • F123SHY
    Baljeet Mahey (@F123SHY) reported

    @santanderuk ...... Didn't even told why is that behaviour. Now received PIN. What IS GOING ON... ???? CAN YOU PLEASE HELP!!

  • andy_horner
    Ash 1974🔴🏐 (@andy_horner) reported

    @santanderuk Not really any help and 5 days was mentioned which is a joke as its not 1950 is it?

  • lauraodell13
    Laura odell (@lauraodell13) reported

    @santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap

  • cassyx2184
    cassy x (@cassyx2184) reported

    Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

  • Mia10975
    mia - working in Mental health peer support. (@Mia10975) reported

    @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

  • roadworkauditor
    @roadworksauditoruk (@roadworkauditor) reported

    Very poor customer service @santanderuk - my x had her phone & purse stolen in London 2 weeks ago New card & 2 letters due in 4 working days but took 6 but @santanderuk didn’t register her phone number so locked the account & now she having to wait at least 4 working days more!