Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 01/17/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulDav06482018 Boxing Nutz (@PaulDav06482018) reported

    @santanderuk can’t get through on the phone to you guys, can’t get any help on chat as they advise me to phone and when I go online to try and amend something on my direct debit it says technical issue. You couldn’t make it up it’s like a comedy act

  • SamSummana Samantha (@SamSummana) reported

    @santanderuk cust serv reps need to stop foobing ppl off and check their emails before logging in and 'advising' ppl. Would be even better if they did not end a call mid way. You didn't have the courtesy 2 advise ur customers of the issue in order that they can use other a/c's

  • 77_LoveCricket Cricket Lover (@77_LoveCricket) reported

    @santanderuk & @santanderukhelp, are you having issues with Faster Payments today? I’ve transferred funds from my Santander account to another UK bank account and funds are not appearing! #fasterpaymentsdown

  • Arnouz2 Arnouz (@Arnouz2) reported

    @santanderuk Does Santander have problem with bank transfers?

  • Katie90211712 Katie mcglynn (@Katie90211712) reported

    @santanderuk are your systems down as I've sent money to my monzo which hasn't arrived. Have also sent money from monzo to santander which has been declined.

  • Danni462063683 Danni (@Danni462063683) reported

    @santanderuk extremely annoyed and frustrated that Santander have blocked my debit card and state it can take 5 working days to be reinstated. Its hard to believe that in the year 2022 your systems and policies are so rigid. No access to a debit card in these times of crisis!

  • Springwoodcoun1 Cllr Jo Rust. independent - Springwood Ward (@Springwoodcoun1) reported

    @santanderuk terrible customer service when trying to complain about the outcome of an investigation into a scam. Appalling.

  • andyyou91316135 andy young (@andyyou91316135) reported

    @santanderuk possibly the worst website and customer service I’ve ever had from a bank, but shouldn’t be surprised as it’s a bank

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    Hi @CooperativeBank @santanderuk spent 7 hours on the phone to you both today trying to sort out the fact that my credit card payment (from coop account to Santander credit card) went through 4x instead of 1, inspite of Santander site saying it hadn't gone through

  • doodle_bobby croccy doodile (he/him) (@doodle_bobby) reported

    Hi @santanderuk you’re having issues with faster payments and haven’t notified us via the website, through social media or through the service status. How do I raise a complaint?