Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 02/01/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JoJArmy23 joe (@JoJArmy23) reported

    @SkyData @santanderuk what is going on ??? No access to online banking, why ????

  • SA77YB baloo (@SA77YB) reported

    Still can’t get into the @santanderuk app server down

  • DrDuaneRD Duane Mellor (@DrDuaneRD) reported

    So is @santanderuk app down again? Repeated server time outs? Great service with no local access to a branch.

  • Disaffectedboy Richiep (@Disaffectedboy) reported

    @santanderuk hey guys , can’t open app this morning and I’ve tried on numerous devices …saying server problem ?

  • FrankRoss06 Frank Ross (@FrankRoss06) reported

    Now been holding over 30 minutes to speak to someone @santanderuk customer services but they are all busy. Perhaps time to improve their service or hire more staff.

  • Anniegig Annie Brigham (@Anniegig) reported

    @santanderuk why is access to mobile banking down!!

  • 77sylvia Sylvia ♠😷🤟🌹 (@77sylvia) reported

    @SkyUK broadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk

  • XMadBabydoll Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻 (@XMadBabydoll) reported

    @davidhillfm @santanderuk Seriously I’m just sayin the app not working that’s all go away

  • TillyMintNic Tilly Mint (@TillyMintNic) reported

    @santanderuk any idea when I’m likely to have access to my account again? Also can I still use my card?

  • AnnieHewson Annie Hewson (@AnnieHewson) reported

    @santanderuk @santanderukhelp how am I supposed to manage my account if I can’t access it please?