Santander

Is Santander down in Ashford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashford, Kent, England 03/20/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • _TomCork_ Tom (@_TomCork_) reported

    @santanderuk access to online banking blocked without apparent reason. Called helpline, answered a lot of security questions to be told the lady can't help. Now on hold for more than 1 hour and have to cancel the call. Please advise.

  • Kelly19673 Kelly1967 (@Kelly19673) reported

    @santanderuk **** customer service

  • GeorgieKent9 Georgie Kent (@GeorgieKent9) reported

    Beyond disgusted with how @santanderuk are treating the students who bank with them in this time of uncertainty - you lost a faithful customer today & you also plunged her into money troubles up to her ears.

  • Groundtravelle1 Groundtraveller (@Groundtravelle1) reported

    @baggie_ade @santanderuk My lad is having issues with Santander he was telling me yesterday.

  • Catford_Cat Puddy Tat 🐱 🐈‍⬛ (@Catford_Cat) reported

    scam / phishing e-mails around at the moment that look as if they are from @santanderuk quite convincing, includes full name and postcode. 'click here' link goes to site registered in bangkok. think i had account with abbey national in the 80s but nothing since. reported.

  • k3vmc_invest kevin (@k3vmc_invest) reported

    Abysmal service from this @santanderuk . After HOURS on the phone to them, last week, trying to transfer funds out and identifying myself FIVE times, PLUS their turgid “scam avoidance” script, I may to wait up to 2 days to move money. I will make sure to 100%. Absolute clowns.

  • KazShakespeare Karen Shakespeare (@KazShakespeare) reported

    Is the address for @santanderuk deeds service still 101 Midsummer Boulevard, Milton Keynes MK9 1AA? Not had any response to letters sent to that address since July. Thanks

  • SionWilliams Sion Williams (@SionWilliams) reported

    @theginreaper @GoogleUK In the end I managed to order one, but my credit card company (@santanderuk ) blocked the payment and Google cancelled the order! Needless to say, I'm gutted as I still don't have one on order!! All Google help could suggest was order the white one 🤢

  • marknlou Mark 💙 (@marknlou) reported

    @santanderukhelp On hold for 30 mins.Then get transferred to the switch dept. After a 5 minute apology as your company failed to contact me to sort a technical problem at your end, a guy says he’ll call me back at 7:30pm. Has he called? NO!! Is this level of incompetence common at @santanderuk ?

  • sue_kent Sue Kent (@sue_kent) reported

    @santanderuk was on hold for 1 hour and 5 minutes. Decided enough was enough and hung up. This is unacceptable customer service.