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Santander

Santander status: access issues and outage reports

No problems detected

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Ashford, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenWickham00
    Steven_Wickham (@StevenWickham00) reported

    @santanderuk Why is the online login down??

  • KarlyEverley
    Karly Everley (@KarlyEverley) reported

    @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

  • 726Line
    726 Green Line (@726Line) reported

    @santanderuk @TSB I certainly won't be banking with Santander. Your customer service leaves a lot to be desired. I had an absolutely appalling experience with your organisation when my late wife died. Your CEO comes across as hopelessly out of touch!

  • Lez2BestFriends
    *** Michelle Sweeting (@Lez2BestFriends) reported

    That stupid @santanderuk chat bot is feckin USELESS! I can’t log onto my mobile banking, it says my details are wrong and they’re not… HELP!

  • Archtech_design
    steven jackson (@Archtech_design) reported

    @santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?

  • Eamon_
    Eamon O'Donoghue (@Eamon_) reported

    @santanderuk This is not olden time with typewriters or carrier pigeons. We are on week 3 now, I'm still getting letters chasing me for payment and you still haven't sorted it. That is quite unacceptable and my little business has lost money as well as hindering ability to access credit.

  • jaredowens36629
    jaredowens (@jaredowens36629) reported

    @santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?

  • lookitskris
    Kris (@lookitskris) reported

    @santanderuk tried all of the above, this has been a recurring problem for months now

  • JEMlLY4EVER
    jennifer jareau’s kid (@JEMlLY4EVER) reported

    Ugh why must the @santanderuk @santanderukhelp app be down and not working 😔

  • RJProduction3
    Andy (@RJProduction3) reported

    @santanderuk morning, is there an issue with online payments today? Trying to pay @MeliaHotelsInt but keep getting message The issuing bank cannot be contacted. Try again later I’ve already authorised payment from the banking App ??