Is Santander down in Ashford, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Hill
(@Gill_WWA) reported
@MartinSLewis can you help us? No one seems to be able to get through to @santanderukhelp @santanderuk and this is causing huge issues for us. We are waiting hours on end for calls to be answered and often calls are dropped. Even the complaints line isn’t being manned!
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mayfairbeats
(@mayfairbeats) reported
@NatWest_Help your apps a joke, I try to access it on my samsung S10e and all I get is a purple screen. Don't say have you tried reinstalling it because I've done that about 10 times as well as clear cache and cookies. @santanderuk looking kinda peng rn might switch
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sarah duggan
(@sarahjaduggan) reported
@santanderukhelp @santanderuk over 17hours on hold over 3 days and keep getting cut off before I get through Had our DIP before the announcement, dream home lined up and feels like it's going to fall through our fingers because I can't get you on the phone - help?
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BLM✌🏾
(@poppyj111) reported
Honestly @santanderuk are such a **** bank - @LNER have taken my money and won’t give me a refund and Santander can’t do anything because they “didn’t deliver the goods???” But they @LNER didn’t provide my service???
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Chris Radford
(@chrisrad76) reported
@santanderuk shafted us on our #mortgages renewal. Strung us along for 3 months then **** on us with 48hrs to go after 10 yrs of loyalty from us. Never again. Vermin.
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mel colmer
(@sootie1978) reported
@santanderuk over 30 mins on hold so far...shocking customer service...and no end in sight!
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Emma Bellis Ferreira
(@BellisFerreira) reported
Wow so I have had a massive amount of fraudulent activity on my account and @santanderuk customer service has been utterly shocking! No answers, refusal to pay back, terrible advice which has meant further fraud!
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🍓🥝Chrissy Lake🥝🍓
(@TheWatersOfLove) reported
Though I think the problem is with @santanderuk. My debit card plays up frequently with online purchases. Not happy. I see there is a PayPal option but I have to wait to get home to try that.
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mark smith
(@miff09) reported
@santanderuk worse customer service ever, 4 hours on hold. You would answer if I owed you money.
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Simon Goldman
(@goldie_oz) reported
Patience wearing thin with @santanderuk @TfL bike hire scheme. The tech was always terrible but now an effective multiple-fold price increase (£2 per day to £1.65 per hire) a massive disincentive for cycling (?!) and with hire stations that don’t recognise credit/debit cards