Is Santander down in Ashford, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Roseveare
(@dazarose07) reported
@santanderuk @santanderukhelp seriously guys I have had a suspected fraudulent payment leave my bank account, now on hold for 30 mins!!! Normal service, acceptable service???
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David Bell
(@DavidBe41782823) reported
@TfL @santanderuk have spent 40 mins today on two occasions searching for docking stations (7 on total). Very poor logistics and really poor customer experience.
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SkepticalClassics
(@MahlerRehab) reported
Sick and tired of banks being basically inaccessible to elderly people like my Mum and Dad. Mum had to put the phone down on a representative of @santanderuk who couldn’t help her get a new PIN number. @TheFCA this is discriminatory & not good enough.
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Ali W
(@Alijaney) reported
Down to £33 in our bank account as @santanderuk still haven’t made a large transfer we requested on 19 September despite several messages and a promise to escalate the request/our complaint. Unacceptable.
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Ryan Boothroyd
(@ryanpboothroyd) reported
@santanderuk your mobile app is telling me the details on my debit card do not match yet they're right and now my access is blocked. What a s**t sitch.
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SophieMayAmy
(@SophieMaaayAmy) reported
@santanderuk I can’t seem to make any online transactions - they keep saying failed as soon as I try to pay. Is this a problem with my bank or a problem with Santander in general?
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BDK
(@Zamroyal) reported
@santanderuk did a mortgage in principle on your website but I have no documentation to demonstrate you have agreed this. How can I get this?
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Casey Hanson
(@caseyhanson798) reported
@santanderuk unlock my account for **** sake. My money not yours
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The Empty Dungeon
(@EmptyDungeon) reported
As ever appalling customer service from @santanderuk still on hold trying to close an account. Why did I ever both with this excuse for a #bank @santanderukhelp @bancosantander #customerexperience #customerservice
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Eleanor Bowe
(@elebowe89) reported
@santanderuk I have been trying to transfer my mortgage to you since July with the service you provided to support - enact and not only have they failed to meet the deadline agreed and I have now lost hundreds of pounds in extra charges. Please can you get in touch immediately,