Is Santander down in Ashford, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Camp Freddy
(@Cyril_Blake) reported
@santanderuk I had your account for 20yrs. Just switched to @StarlingBank best move! Your account is 'stone age' in comparison! Your customer service process is poor too. 15 - 20 mins of automated nonsense before you can speak to a person! Not used Starling's CS, no need, as it works!
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Gavia Immer
(@Gaviidae_UK) reported
@santanderuk I've been with Santander for years, but I am no longer impressed with what passes for customer service. Unless you have one of the few simple problems they have been trained to solve, and enjoy being on hold for hours, don't even bother calling.
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V
(@Rawle74) reported
@santanderuk unable to process international payments at weekends. At risk of missing out on a property having tried to transfer only £5k at 2pm Friday. Missed the cutoff apparently. ‘should’ process tomorrow, likely too late for us. Terrible terrible bank @santanderukhelp
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S_Marshall
(@S_Marshall_1) reported
@santanderuk URGENT HELP PLEASE. Trying to use Visa Debit card to pay for Covid test prior to return to UK. Recd OTP Code & entered it but payment declined. Can’t get answer when I phone you. How do I proceed?
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wendy brown 💙
(@bookster54) reported
@santanderuk Still waiting for your dispute team to resolve a Santander error they admit to but don't know how to resolve - 2 weeks of calls and emails. Steer clear
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Kimberly mabry
(@kimberlymabry56) reported
@novakg11 @santanderuk I will kindly recommend you to jeffcoder on WhatsApp he fixed mine when I had similar issues....inbox him onWhatsApp... .+15855227949...
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amy
(@amy37262378) reported
@santanderuk I have been calling to speak to someone about my mortgage every day since the 1st September. Wait for over 40 minutes every time to be hung up on or go through to an automated voice telling me I can’t leave a message! Absolute joke! Went in to the branch and couldn’t help either!
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YPU
(@deadlymedley123) reported
@santanderuk HI my account was used in a fraudelnt transaction, I called up the out of hours number, waited 40 mins, finally started ringing just to be greeted with the 'welcome to the 02 messaging service' who do I contact now?
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AlwaysThinking
(@OrAlwaysNapping) reported
@santanderuk We used to bank with you but one month you sent our statement to another customer and we received another customer’s. When I called to complain, the breach was acknowledged but not taken seriously.
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James James
(@Jimmybogeyman) reported
@santanderuk Santander can **** right off, firstly they overcharged us by a long way for home insurance but worse was when we asked for a mortgage break due to funds during covid and were in other words told to **** right off. Thankfully I'm doing pretty good now but no thanks to Santander