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Santander

Santander down? Current status and problems in Ashford, Kent, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jrrobbo
    Julian Robinson (@jrrobbo) reported

    @santanderuk credit cards are an absolute disgrace. Overseas and card blocked - no one answering on customer services. Spent 45 mins on hold and the line went dead… terrible service

  • Grafx2050
    RExit (@Grafx2050) reported

    @santanderuk Been on hold for 40mins so far after problems last night. Slowly sucking the life out of me. Sort out your bank!

  • MartinAbell17
    Martin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MartinAbell17) reported

    @santanderuk @santanderukhelp Shocking customer service.

  • jaynelloyd04
    Jayne Reynolds-Lloyd (@jaynelloyd04) reported

    Been with @santanderuk since I was a baby & the one time I need their help. I spend 1 hour 23 minutes on hold to be told you need to place your request online. Now I’m on line I can submit as it won’t accept any photos 🤬🤬🤬🤬🤬. Maybe a change is needed !!!

  • holly1977_holly
    Holly Daglish (@holly1977_holly) reported

    @santanderuk great customer service over the last few months and particularly today! 🙏🏻

  • CoxandClan
    Wobbly Cyclist (@CoxandClan) reported

    . @santanderuk now charging premium rates for customer service phone calls! Absolutely disgusting. Elderly father cannot even order himself a cheque book now.

  • nipclaw
    Jane Lambert (@nipclaw) reported

    My call to @santanderuk appeared to be answered after 57 minutes delay. The number rang several times and then it went dead. I kept shouting "hello" down the line to no avail. The result is that I have wasted an hour for nothing.

  • pauline44
    LadyP (@pauline44) reported

    @santanderuk Is there anyone available to help with a query since it’s now after 5pm?

  • HOLLIEKINACH
    Holl (@HOLLIEKINACH) reported

    @santanderuk Still seems to be an issue? Payments showing as gone in, but the balance in my account hasn’t changed so it’s like the money isn’t actually there..

  • TherapyExpert
    Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk you say you make bills easier but impossible to contact you! Ridiculous service and time wasting!