Santander

Is Santander down in Ashbourne, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashbourne, Derbyshire, England 09/18/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanHa1993 Ryan Harvey (@RyanHa1993) reported

    @santanderuk You literally have the worst customer service known to man, what’s your company motto… ‘Go the extra mile, to **** with our customers’

  • LittleLingvo MALinvo (@LittleLingvo) reported

    @3dogsallright @santanderuk I’ve thought banks generally are so bad for a long time. You’re literally an unpaid worker now for these businesses! They don’t care how much time you waste doing the leg work. Been a long time since I came across any good customer service! The pits.

  • JonthanFielding Jonathan Fielding (@JonthanFielding) reported

    So @santanderuk’s mobile website sucks as every time you switch to something else it requires you to login, including going to get the confirmation number they just sent you in a text, unfortunately when you log back in it then resets your session so you can’t complete any action

  • tellingly_ Tellingly (@tellingly_) reported

    @santanderuk Hi there - is anyone working in your call centres today? I've been on hold for 1 hour and need to speak to the fraud team.

  • WernerBunt1 Werner Bunt (@WernerBunt1) reported

    @santanderuk what is happening with your mobile app. Can’t log in on my phone. Second day running

  • Keown11Mc Joey Mac (@Keown11Mc) reported

    @santanderukhelp @santanderuk #santander Good morning, this is day 4 of my elderly, disabled father being left stranded abroad without access to his money. The complaint has been with the CEO dept for >24hrs. Each hour that goes by is another hour he is without his own money

  • sonoftheharmony Billy McChord (@sonoftheharmony) reported

    @santanderuk Online banking down again today. Frustrating to say the least.

  • Zoe43285579 Zoe (@Zoe43285579) reported

    @santanderuk anyone else experiencing problems with mobile banking ?

  • ukmovienews ukmovienews (@ukmovienews) reported

    @santanderuk @BBCNews HELP! I have been constantly receiving letters for the previous owner, last 11 years, and I would return to sender. I eventually opened one and it was a demand. What do I need to do so you stop sending them to my address? I DO NOT KNOW THIS PERSON!

  • EdStudham Ed Studham (@EdStudham) reported

    @santanderuk as a long term customer could I potentially have an email, update of even a vague bit of communication about my loan application? Might be nice