Santander

Is Santander down in Ashbourne, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashbourne, Derbyshire, England 12/04/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hareandgoose Dr Jack of all Trades 💙 (@hareandgoose) reported

    Banks expecting people to spend hours on call to get through to speak to ‘specialist’ advisors these days. Service just not good enough @santanderuk

  • ClaerB Claer Barrett (@ClaerB) reported

    Also v worrying (if predictable) to see that the cost of living crisis is now “content” for the fraudsters. Purchase scams, fake loans and false energy help texts are rife, says @UKFtweets Great that @NatWestGroup and @santanderuk have made fraud prevention ads - more please!

  • zazuspeaks zazu 🌹 (@zazuspeaks) reported

    @santanderuk your phone line says to book an appointment to use the "simple" page on the website but it won't let me book an appointment and it's making me want to rip my hair out

  • mayte10000 May (@mayte10000) reported

    @santanderuk need help with one of your subsidiary who's not letting me withdraw money from my account!

  • paulmoToole Paul M O'Toole (@paulmoToole) reported

    @santanderuk Hi how can I contact your customer services please as I’d like to speak with a human and not a robot! What’s the best number please Regards Paul

  • Sillswood Neil French (@Sillswood) reported

    I might also add that I had to spend another half hour or so making sure this is a genuine number. @santanderuk don't list their valid numbers anywhere on their site and don't let anyone calling try to establish two way trust.

  • JimGilroy Jim🔻⚫️ 💙 🇪🇺🏳️‍🌈 (@JimGilroy) reported

    Made a big mistake opening a @santanderuk savings account a few weeks ago. I still can’t access my account with them online, via mobile or over the phone. Had to raise it as a complaint which is still not resolved. Just waited on the phone for an hour to get through to an idiot.

  • mark_topps Mark Topps (@mark_topps) reported

    @santanderuk what is happening with the opening of my limited eSaver account? Applied 15th October was told I’d hear from you in 3 working days. Heard nothing from you. I see you’ve now lowered the % interest rate so will I still get the original rate?

  • sunfloweryogi Claire Louise (@sunfloweryogi) reported

    @santanderuk trying to pay my credit card, only to be greeted with technical errors. Been told I'll be charged £12 for late payment because I don't have a DD set up, and even if I pay via BACS it'll still take 1 working day. So why would I pay it this month then?! Stupid system!

  • Nick2019_01 nick (@Nick2019_01) reported

    @santanderuk Hi. I've received two letters with my debit card and a PIN last week. However, when I try to sign-up for online banking, I keep getting an error: 'One or more of the details you have entered don’t match what we hold on our records for you. Please check and try again'