Santander

Is Santander down in Ashbourne, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashbourne, Derbyshire, England 11/30/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KieranOGorman11 Kieran O'Gorman (@KieranOGorman11) reported

    @santanderuk do you EVER answer your damn phones!!!! Service is appalling, shows what contempt you have for your customers!!!!

  • nowaffle Amanda Boyle OBE 🦕 (@nowaffle) reported

    Down a rabbit hole, dealing with “Complaints Service Manager Simplification and Client Experience”. Can anyone at @santanderuk translate please? The experience is awful BTW @AnaBotin

  • lambsear4 lambs_ear (@lambsear4) reported

    @santanderuk As understaffed as ever. Still waiting for customer services…31 mins and counting⏱

  • ruthyderbs ruth derbyshire (@ruthyderbs) reported

    @santanderuk what is going on with student accounts? My daughter still hasn’t received rail card despite 3 different phone calls - being on hold for 40 mins/ passed from dept to dept/ being cut off? System is broken! @MartinSLewis

  • LukeJanowsk_gb Luke Janowski (@LukeJanowsk_gb) reported

    @santanderuk Just at Stansted Airport 2nd time I can't get into the Lounge which I pay for with the World Ellite card. AVOID applying definitely not worth the £15 a month. This is supposed to be the Select service?

  • rogerc32 roger (@rogerc32) reported

    @santanderuk your customer service is appalling,left on hold forever 💀💀💀

  • lambsear4 lambs_ear (@lambsear4) reported

    @santanderuk yay, now been waiting 45 mins for customer services line to answer🥳

  • MoPlumber 1st Choice Plumbing (@MoPlumber) reported

    @santanderuk #noservice Have been on hold for more than 29 minutes now. You obviously have no staff on the phones. Pathetic service if you can call it that.

  • JayneWe44030505 Jayne Weaver (@JayneWe44030505) reported

    @santanderuk terrible service from fraud department of santander

  • JayneDinnin Jayne Dinnin (@JayneDinnin) reported

    Hi @santanderuk My daughter has opened a student account last week. The first time she deposited money in the branch the machine took £20 of her cash. She went to the help-desk in the branch immediately and was told it would be refunded. Now you're saying it won't ...Explain?