Is Santander down in Ashbourne, Derbyshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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AndrewJamesFilms
(@Cm2lm) reported
The customer service person on the phone (after about an hour of calls) couldn’t help me they said they didn’t know what to do. I’ve been with Barclays all my life. Maybe it’s time to change. I wonder if @santanderuk would like my business.
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Pamela Berry
(@geordiepam) reported
@santanderuk you have the longest wait times of any bank I know tried last night gave up - been on the phone since 8am still no answer pathetic - stop working from home protect your staff so they can
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Kirstie Kelly
(@kirstiekellyltd) reported
@santanderuk I can’t see my current account online or through the app. Is there a problem?
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Najma
(@najmab) reported
@santanderuk erm is anyone actually there? Another 3hrs of hold today trying to get my account access reinstated….
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Morgan Yorston
(@EiDog11) reported
@santanderuk how do I report fraud? Its been an hour since I was notified someone has used my card and yet its impossible to speak to anyone?!
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
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EFPino
(@EfPino) reported
@santanderuk you blocked my account at 9.00pm. No service to unblock post 8.00pm. Rang this morning waited 30 minutes. Mad day in office. I can’t use my account #Disgraceful #goingdownthepan #maychangemybank
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James M.
(@ThisIsJamesM) reported
Top job @santanderuk! Let me send a secure message via online banking, then send an email to say the service is no longer available. Send the same message to the online chat, to which the bot replied “I’m not sure I understand” Ask to speak to an agent, “Sorry, none available” 😒
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SENO
(@IgorKhymky) reported
Has @santanderuk switched over to mobile app? New debit master card is not accepted. Online banking has lost messaging, meaning no help with chat.
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elly
(@elly_gov) reported
@santanderuk you need to sort out you customer service waiting times been waiting over 55 minutes to speak with someone @thisismoney .