Is Santander down in Ashbourne, Derbyshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Santander
Santander is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie
(@saaalliso) reported
@MorganBroadcast @santanderuk you should be ******* ashamed of yourselves for putting the blame of this criminality on the VICTIM and for, when you are more than capable of helping, have done absolutely nothing other than show you don't actually care jack **** about your loyal customers 🖕
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Quincunx
(@Quincun36705461) reported
@kakiOwakagirl @santanderuk Abominably let down by @virginactiveuk too. #VirginSucks #SantanderSucks
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Rosalind Pay
(@rospay15) reported
@NP20193 @MorganBroadcast @santanderuk Rip of Britain might help.
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weeDesbhoy
(@ThomasC44047913) reported
@theophilus21C @santanderuk You can access your card pin from the phone app. And yes, anyone who can access or clone your smart phone, IS YOU, to the bank. Don't know if its all banks, but defo Santander. Could tell you a few horror stories about that particular banks ' fraud prevention' decisions.
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CJ 🏴🏴☠️
(@Ind3pendent7) reported
@MorganBroadcast @santanderuk But to access PIN they’d need your 6 digit security passcode (the banks one) I can’t fathom how they did it. Unless it’s an inside job at virgin they’d have your deets via membership
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Michaela Tait ❤️ 🎼🖌🦔🇺🇦
(@MichaelaTait8) reported
@MorganBroadcast I’m so so sorry this happened to you. Please read @santanderuk You must act to help this lady.
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Chris Wynne
(@Chr1sWynne) reported
from
Portrush, Northern Ireland
@MorganBroadcast @santanderuk Oh dear, sorry to hear this. I'd imagine if they have been able to access your mobile banking they have gotten the PIN from there for your card?
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Pauline6668
(@Paulieb668) reported
@MorganBroadcast How absolutely awful! Do not give up your fight with @santanderuk and hopefully the gym have to take some responsibility!! Absolutely disgusting 😡
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Joyously Elly #FBPA #FBPE 🇺🇦
(@Elly_JoyUK) reported
@MorganBroadcast A colleague's partner had their gym locker broken into last week, but fortunately they caught it before the scumbags went mad, and they didn't get his phone. Total scum, and I'm including @santanderuk and @VirginActiveUK in that description. Hope costumers vote with their feet.
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Alix Traynor
(@AlixTraynor2) reported
@agegarton @MorganBroadcast @santanderuk You can't make a formal complaint to the Ombudsman until 8 weeks have passed and you've had a letter from the company (Santander) to say the problem cannot be resolved. Once the Ombudsman takes it on and comes to a decision, that decision is final and you cannot raise it again.