Santander

Is Santander down in Ashbourne, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashbourne, Derbyshire, England 01/20/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • notachilltothe ScarletBegonia (@notachilltothe) reported

    @bl0ke @DotLepkowska @santanderuk Same problem here and I have my tax bill to pay. When will it be fixed?

  • DrDuaneRD Duane Mellor (@DrDuaneRD) reported

    I think your Sandi chat bot is broken @santanderukhelp @santanderuk keeps going round in circles when trying to close a matured account. Would visit a local branch but it’s closed. Tried calling phones busy for over 30 minutes.

  • JaneTown23 Jane Town (@JaneTown23) reported

    @santanderuk bank card expires today, still no new one in post. Can you let me know why no card and how I get one ASAP. With a disabled child in the house I do most my shopping online, obviously now a huge issue 🤯

  • jennah1000 Sarah Evans (@jennah1000) reported

    @santanderuk waiting on hold for an hour now. I'd like to buy my car sometime soon - is anyone working today?

  • seapussy Chris Brown (@seapussy) reported

    @santanderukhelp @santanderuk I’ve been on hold for over an hour now after a credit card transaction was denied due to security. What is going on? You’re closing branches and making people use telephone and internet banking but failing in service. Considering moving bank

  • Vdegiorgio62 Victor de Giorgio (@Vdegiorgio62) reported

    @santanderuk I’m a new customer . 25 mins on hold and still not answered . Gave up !

  • elizmcameron emcameron (@elizmcameron) reported

    @Shojcam @santanderuk That’s rubbish service, can you not deal over the phone?

  • Eddiethestick Eddie O'Reilly (@Eddiethestick) reported

    @santanderuk been fobbed by your customer care team too many times now about trying to book an appointment at your Ealing Broadway branch. Every time they say they’ll get the branch to ring me to arrange a time, still waiting…absolute joke.

  • Mike2677024465 Mike_in_Yorkshire (@Mike2677024465) reported

    @EON_SE_en why have you taken over £8000 off my 75 yr old mums debit card instead of the £82 she authorised. You told her it would be put straight back two weeks ago and still nothing. Tomorrow I have told her to issue a chargeback through her bank @santanderuk

  • thedickinarms TheDickinArms (@thedickinarms) reported

    If you’re looking for absolutely horrendous customer service and complete ignorance to your business needs, then you should use @santanderuk #badservice #ignored