Santander

Is Santander down in Ashbourne, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashbourne, Derbyshire, England 01/11/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jamie14smith james 🇬🇧💙⚽ (@jamie14smith) reported

    @santanderuk is Santander free phone down to transfer money

  • pennylongstckng Miss Penny Longstocking (@pennylongstckng) reported

    @santanderuk seriously guys... even the NHS app runs without issue and here you are, a bank cutting customers from their money.

  • ThorntonRigg1 flygirl (@ThorntonRigg1) reported

    Maddie's just had an email from @santanderuk asking for the nature of complaint and phone number. Total incompetence. Where's the professionalism? Where's the customer service? @santanderukhelp #santandershambles 🙄

  • CherylLeeAssoc Cheryl Lee (@CherylLeeAssoc) reported

    @MikeAllisonNHS @santanderuk OMG - nightmare. Right on top of Christmas too. Is there anything I can do to help?

  • lherbert09 Lisa Herbert (@lherbert09) reported

    @santanderuk Can you help? I tried to deposit cash today at 2 branch ATMs and neither would accept cash deposits. Do I have to physically go into the branch to do this?

  • ArabellaLovejoy (((ArabellaLovejoy))) (@ArabellaLovejoy) reported

    Shrewd move @santanderuk, update the app, to a version my friend's phone cannot use, and then when she tries to log into the web site, she is asked to verify the log in, via the app she can no longer access.

  • D_Tays46 Dan Taylor (@D_Tays46) reported

    @santanderuk hi, I requested an account transfer as a new customer 7 days ago now but haven’t had confirmation of the switch? Can you advise please?

  • MaddiePlease1 ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported

    @santanderuk Dear Mr Regnier, your company has just returned my husbands death certificate to him, at the wrong address. you have been utterly hopeless in dealing with this bereavement. your phone line is hopeless. I still cannot access the account.

  • ffyrestarr Stephanie Lewis (@ffyrestarr) reported

    @will_hawtin @santanderukhelp @santanderuk That's awful. Anyway of reporting to police instead?

  • Davidjbond Dave Bond (@Davidjbond) reported

    @santanderuk I've been trying for 3 days now to pay my cc bill on your website but keep getting the same 'cannot complete your request' error. Live chat couldn't fix and phone queue for ages. Bill due tomorrow. Please suggest what I do?