Santander

Is Santander down in Ashbourne, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashbourne, Derbyshire, England 12/18/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Login (23%)

    Login (23%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Bluelillys Lydia Sanchez 💙 (@Bluelillys) reported

    @MiaQueen1999 @MartinSLewis @santanderuk It doesn’t tell an obvious story, and I’m for sure not going to tell you my story. But go ahead and continue having a nice day trying to put people down by pretending to be so clever.

  • tomsterf Tom Fitzpatrick (@tomsterf) reported

    @santanderuk been a customer for 22 years, rang up yesterday about what offers are available to me to stay with them, before I switch my account to First Direct, nothing available for me. #Newbank

  • AngrySubEditor Patrick Neylan (@AngrySubEditor) reported

    @whealie @santanderuk It's ironic that Santander keeps badgering me to go paperless yet the only way to contact them in writing is on paper since they stopped accepting messages via their website.

  • JOM95428828 JOM (@JOM95428828) reported

    @santanderuk worst bank ever. I'm closing my account. Set up account. Account blocked trying to set up online banking. 3 failed calls to customer service. Can't be done on phone, visit a branch. Waited in in Byres Rd branch today Told its sorted, access still blocked. Outrageous

  • DamianMax_ Damian (@DamianMax_) reported

    @JOM95428828 @santanderuk I was traumatized when this happened to me last week, untill a friend told me about @4oxTech and how they assisted, I tried their service and it worked perfectly.

  • island_41 Piero Vitelli (@island_41) reported

    @SantanderUK - STILL nothing after a week. Utterly #useless #customerservice. You promise the earth to stop me shouting at you on Twitter, and then when I engage with you I get ignored, cut off or left listening to that one awful tune you have on your phone system.

  • alijpage Alison Page (@alijpage) reported

    @santanderuk - you have left my vulnerable student son without access to his bank account for over 2 weeks now! He has a broken ankle and no access to any funds, despite supplying ID and all information asked for. Shame on you!

  • Goldsmithd David Goldsmith (@Goldsmithd) reported

    Please can you help @santanderukhelp @santanderuk I am simply trying to get some cheque deposit envelopes for checks paid in at the post office. I have requested via your chatbot three times over the last month but no envelopes have been delivered. Thank you.

  • GeorgeTSOliver George Oliver (@GeorgeTSOliver) reported

    Tell you what, @santanderuk - why not make it an option on your site to make appointments to set up child accounts in branch? Rather than funnelling people in to branch, only to be told (inevitably) that there’s nobody available to do it and to book an appointment to come back.

  • serenityshaz sharon (@serenityshaz) reported

    @santanderuk how do I make a complaint of your shoddy service?