Is Santander down in Ashbourne, Derbyshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (38%)
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Mobile App (33%)
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Login (21%)
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Transactions (4%)
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Transfer (4%)
 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Mone 
    (@simonmone) reported 
Closed my @santanderuk savings ac and my Zero cc (had it for 11 yrs). Cahoot card next (which I've had for even longer) then kids current ac's. 20 years a customer and it all changed on one call which was recorded for training and quality purposes #irony #poorcustomerservice
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D₳N_H 
    (@DHolbrooke82) reported 
@santanderuk this is urgent! If you can block my card in the early hours UK time then the least you can do is make sure there is a way to get it unblocked in the early hours
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Emma Amara 
    (@emma_amara) reported 
@santanderukhelp @santanderuk I was on the phone for 100m to remove a block on my account. It was a regular payment. This is not acceptable. Your web chat team did not help and need more training. As a result, I will be closing my account as coupled with the batch closures, if both the internet/physical
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Ian M 
    (@NoWitAtAll) reported 
@santanderuk struggling to pay for an item online (card declined) now struggling to speak to customer service, I keep getting cut off!
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Susanne Humphreys 🌸 
    (@Tedsmomma) reported 
@santanderuk Hi, is there any reason I can’t access my account via the app? No updates required. Logged on online to be told to go to app to verify??? Very frustrating.
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AWalker 
    (@AWalker16811882) reported 
Is anyone else having trouble with @Tesco accepting @santanderuk payments? A couple of times contactless refused, but worked on chipnpin. Now an online order delivery not turned up because @Tesco claim the bank have declined the card....but its working everywhere else!
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Robbiemitch123 
    (@Bobby1261299593) reported 
Hey @santanderuk I've raised a refund request with @pizzahutdeliver as advised over the phone earlier Apparently I need to try to resolve unauthorized payments with them before you can help? But @pizzahutdeliver are arguing that this isn't true?
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Alison 
    (@alison_coole) reported 
@santanderuk absolute rubbish bank to deal with. Shocking customer service. My advice find a better bank with decent staff
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Henry James-Kilmister ✝️🇬🇧🏳️🌈🇮🇱 
    (@john_kilmister) reported 
@santanderuk Shocking wait as Santander select customer, locked out nearly on phone 57 minutes waiting!! Help!!
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david williams 
    (@Williams76David) reported 
@santanderukhelp @santanderuk I've been held hostage by one letter. No one will help, now I have to waste my time and money coming into a branch when I can, to sort it out because I'm now paranoid Incase someone has asked for a loan or opened an account in my name.