Santander

Is Santander down in Ashbourne, Derbyshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashbourne, Derbyshire, England 02/02/2026 02:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    4/ Had I talked to someone from @santanderuk on 240421, instead of waiting, totally stressed out for two days, I don`t think fraud claim would`ve been made & card wouldn`t have been cancelled - would`ve worked out was ATM problem. Shocking gaps in processes for customers abroad.

  • Aviationlfc jft96 (@Aviationlfc) reported

    @santanderuk @santanderukhelp Shocking customer service to my 85 year old disabled deaf father over the phone today.

  • eclairee eclairee 💙 Support our #NHS (@eclairee) reported

    @santanderuk @santanderukhelp please can you clarify the issue impacting your online banking app, how far back it impacts transactions, and when it is expected to be fixed? I’m missing at least 3 transactions that were there yesterday 🤷🏼

  • Jasonpinkney18 Jason pinkney (@Jasonpinkney18) reported

    @santanderuk Hi I still can't get on the Santander app itsays that you have blocked access to it for security reasons how long will it be for it to get fixed

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • JoannaE12344612 Joanna Evans (@JoannaE12344612) reported

    Again no contact from @santanderuk after they promised to contact me earlier!! @santanderukhelp have no want to help there customers and I shall be going to the papers

  • MufcAristocracy United Aristocracy (@MufcAristocracy) reported

    @santanderuk I’ve gone from have £400 earlier today to now being £400 overdrawn sort this **** out !!

  • JoannaE12344612 Joanna Evans (@JoannaE12344612) reported

    I’m absolutely broken, I cannot do this anymore @santanderuk I feel absolutely broken and at the end of my tether right now. I can’t give you any longer, I’ve asked for help, I’ve followed all your steps! I can’t do it anymore!!

  • eclairee eclairee 💙 Support our #NHS (@eclairee) reported

    @santanderukhelp @santanderuk would have been great to have some customer communication to that effect seeing you knew there was an issue and I have wasted my time trying to understand what’s going on with my balance. Shocking customer service. A cynic might say this was hiding an issue

  • Kastrel Kat Steiner (@Kastrel) reported

    @santanderuk is there a way to report a fraudulent text I received if I don't bank with you? Your website prompted me to phone but the system wanted my account type etc.