Santander status: access issues and outage reports

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jools Parker (@joolsparker) reported 3 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  Claire Menlove (@clairemenlove) reported 7 minutes ago

  @santanderuk @TSB If you could simply sort out why I’ve waited 7 working days for a new bank card, I’d be happy with that. #HackedAccount #hackedoff

• 
  Zoe Kennedy (@zoekennedy) reported 8 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  Joanna wight (@DieselbaxiWight) reported 8 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  Oasis (@Oasisrvti) reported 10 minutes ago

  I hope everyone that works @santanderuk wakes up with their bank account blocked, maybe then they might be better at customer service and information

• 
  Tyler (@Empty_With_You) reported 13 minutes ago

  @santanderuk Prevent me from getting access to my money. That you’d prevent my DD’a and bills from being paid. No attempt whatsoever to inform me what was happening with my account. No attempt to confirm Receipt of the emails telling my wife that my account would be blocked for no reason.

• 
  aka James Bond (@FeelitWorking) reported 17 minutes ago

  @chalkey1973 @santanderuk are really bad for stopping transfers. If you try to buy something online, send money from savings to current account, answer questions and say you have not seen the item in person, they lock the account. Absolute pain trying to help relatives with this. It took ages

• 
  SoftwareLife (@Mindfulness2050) reported 17 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Wayne Green (@wayneogreeny) reported 18 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  Alphabet Soup (@Alph4betSoup) reported 21 minutes ago

  @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds