Santander

Is Santander down in Telford, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Telford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Telford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Telford, England 09/17/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thisismrmonks Anthony Monks (@thisismrmonks) reported from Preston, England

    Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

  • xanderbylo Xander Bylo 🇺🇦 (@xanderbylo) reported

    Just spent over 2 hours #onholdwith @santanderuk @santanderukhelp because they incorrectly withdrew our mortgage 2 days before we were due to exchange and they are not responding to our solicitor. As soon as I got through they hung up… Absolutely shocking customer service!

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp That does not solve my problem. I have just spoken to a customer service team member who wanted to put me back in a tele queue. The only way to get a member of your mortgage team to contact me is to cancel my direct debt. I was then told a manager could not ring me. santanderuk

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @Foxymush @santanderukhelp Nope my friend it is normal crap @santanderuk service. They’ll cut you off shortly.

  • debdebgarrod deb garrod (@debdebgarrod) reported

    @santanderuk how do i get to speak to someone? no banks open to go to and tried for 7 days to speak on phone, my phone bill is now more than my mortgage!!!!! Chat say they cant help????!!!!!HELP......

  • Matandtired To the right 🇬🇧 🇬🇧 🇬🇧 (@Matandtired) reported

    @santanderuk Chat facility doesn’t work, says it will pass to an agent and nothing happens. Shocking service

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp @santanderuk @santanderuk I cannot believe this conversation. I cannot get an answer. As I said earlier, feedback is not going to help me. I need to speak to a human.

  • wilsonpeter48 peter wilson (@wilsonpeter48) reported

    @santanderuk someone is sending fake texts in your name about added payees to my account the funny thing I don't bank with you. So I have sent the text and number to Vodafone fraud team to trace and block the number.

  • Webbo2306 Webbo (@Webbo2306) reported

    Now got a 90 mins round trip walking to Santander Bexleyheath because @santanderuk won't let me put money in via the post office which is 5 mins from my house. Such a poor customer experience banking with @santanderuk now 👎

  • hgreen23419355 hgreen (@hgreen23419355) reported

    @santanderukhelp it’s impossible to report a fraud with Santander. My daughter has been on hold for hours with no help. Do you not care? I’d expect the fraud help line to be better staffed. @santanderuk