Santander

Is Santander down in Telford, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Telford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Telford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Telford, England 11/26/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • amyflitney Amy (@amyflitney) reported

    @santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?

  • annasmith0411 Anna Smith (@annasmith0411) reported

    @santanderuk how do I get through to you to pay our mortgage? We have been on hold for at least 2 hours a day for the last 4 days - been into local branch and they can’t help - this is madness please someone help - I need to give you money!

  • 1977pandora Jacqui SmethurstTodd (@1977pandora) reported

    @santanderuk 2/2 it is discriminating against the deaf and hard of hearing. Really Santander your service is awful!

  • The_Dotfather The_Dotfather (@The_Dotfather) reported

    @santanderuk what’s your current wait time since you have a tendency to block my card and waste my time waiting for support on a call for an hour….

  • dianepar Diane Parish🇪🇺🇨🇾#RejointheEU (@dianepar) reported

    @santanderuk should be held to account blocking accounts with no notice and still not sorting their admin over a 5 week period. Who are they to be able to prevent access to funds for no good reason. Paid taxes and dues and cannot access monthly pension - causing untold stress

  • jeremyiwhite Jeremy White (@jeremyiwhite) reported

    Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?

  • ReturnToIndy Elaine (@ReturnToIndy) reported

    @santanderuk Your online via app customer service is shocking! I have a cheque to pay in but my local Santander closed down in Kirkcaldy. 3 times in last 4 wks l contacted the bank via app & was told by 2 customer service that pay in envelopes would be sent,...

  • samtobo1 Sam Toboggan (@samtobo1) reported

    @santanderuk @santanderukhelp hi I have a loan and repayments but have no idea how to actually view my remaining balance and details? I have no login info or anything at all. Thank you.

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderuk @VictoriaScone Your customer service is absolute rubbish! People waiting over an hour to get through to your security team, locking vulnerable customers out of their account, forcing sick and vulnerable customers to attend in person to prove ID when they've had accounts with you for years!