TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  West Midlands Case Management LTD (@WMCMltd) reported 6 minutes ago

  We are currently investigating an issue where @TalkTalk has shared customers information with @RiseFibre in direct breach of GDPR Legislation, In a recorded call Talk Talk state that Rise Fibre are NOT taking over services and admit that failings are visible but out of there control. The Information Comissioners Office have been contacted and a complete case file will be sent to them along with Solicitors for potential legal action.

• 
  Vaughan (@oluwafifunmii) reported 6 minutes ago

  See the WiFi service Talktalk is giving me 😭😭😭

• 
  NUV (@NUVfilms) reported 10 minutes ago

  @TalkTalk & @WeAreOpenreach I’ve been left without internet for almost 48hrs. The issue is unknown, the internet randomly stopped working and I’ve been informed an engineer is on their way. I live in central London, not sure why it’s taking so long. Pls send help!

• 
  Erin (@erin_perin) reported 11 minutes ago

  @TalkTalk your customer service is beyond poor, I have been without reliable internet for 12 days now. Your phone team are utterly clueless and your complaints manager doesn’t phone when he says he will. How do I cancel my internet with immediate effect?

• 
  Jake (@odetomercury) reported 13 minutes ago

  @TalkTalk Hi. Any issues reported in ST16? Internet is not working. I see there may be an issue with phone line in our area? Is there an ETA on a fix?

• 
  Yotboy (@Yotboyo) reported 13 minutes ago

  @SandyofSuffolk I have a reciprocal agreement with my neighbour on Vodaphone. I am on TalkTalk. If either goes down we switch to the other.

• 
  MaggieTat (@maggie_tat) reported 14 minutes ago

  @tesssummers98 I've just spent over 4 hours talking with a TalkTalk chatbot. Eventually managed to resolve my issue by cancelling the service. If I'd spoken to an actual person the problem would have been solved in two minutes. It's absurd.

• 
  Gilly G (@glg70) reported 15 minutes ago

  @Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!

• 
  ap Austin (@apAustin1) reported 15 minutes ago

  FN brilliant you get on the mobile to TalkTalk to report a land line fault, they keep you hanging on for an hour+ and then the line drops out. Its a similar story with their online service. No wonder Britain has gon down the drain.

• 
  Dave O (@llqdave) reported 15 minutes ago

  @flatherings @TalkTalk The company is collapsing. They are flogging off parts as quickly as they can find bigger fools to buy them. Their support is useless, because they don't actually read the complaint, they just read whatever notes their colleagues make.