TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucas 😏 (@itsmelucasdt) reported 11 minutes ago

  @TalkTalk Hi, I live in a building that constantly has issues with its broadband provider. We’re talking about at least 150 flats and around 400 people that are willing to change their provider. How can I, a talktalk customer, can refer a whole building of flats to move to talktalk?

• 
  Mary Holmes (@maryholmes61) reported 13 minutes ago

  @TalkTalk Still waiting for help despite DM!

• 
  🍀 Tara 🐢 (@tara1966) reported 16 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

• 
  Valley Girl (@FFWondeful) reported 19 minutes ago

  @talktalk my services were disconnected and your team is forcefully telling me to pay for it even though I explained to them respectfully the situation …bad customer service very rude agents .

• 
  Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported 21 minutes ago

  @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

• 
  Shadow D'Wolf 🐺 (@ShadowDWolf) reported 24 minutes ago

  @TalkTalk keeps dropping out. It's been happening for about a month now. Aren't they supposed to refund when service is not good? Not on the fastest just on the basic with the new fibreoptik lines in around here 🐺💔

• 
  Neil Lomax 📻🎧 🎙️ (@neilmlomax) reported 24 minutes ago

  @TalkTalk Firstly you say you hadn’t received a refund request , now you say the refund has been processed twice . Can you see how utterly incompetent you look . Beyond pathetic. Just pay me the money you owe me by Friday. I think a child could handle customer service better than you guys

• 
  Debs Kemp (@canarydebs) reported 25 minutes ago

  @TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can

• 
  Tigol (@bigoltiddies) reported 28 minutes ago

  @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

• 
  JU51LNS (@JU51LNS) reported 29 minutes ago

  @TalkTalk Extortion to keep an email address. Never will I use this company again as it’s clearly about fleecing people.