TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Beresford (@JessicaB2026) reported 5 minutes ago

  @TalkTalk Hi the link doesn’t work, and as a consumer it should be my right to pay via my chosen paid method. This being over the phone, however as a consumer im now restricted due to being transferred to overseas agents with limited English / poor understanding.

• 
  Joe (@JoeGriffin1989) reported 7 minutes ago

  @TalkTalk & @WeAreOpenreach - disgraceful service. Especially, @TalkTalk made multiple fumbles of my complaint - every time I speak to someone it’s like it’s the first time I’ve raised the problem. Without service since 31st March after being miss-sold full fibre plan.

• 
  Dave O (@llqdave) reported 8 minutes ago

  @TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided

• 
  angela pring (@homegoal) reported 9 minutes ago

  @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

• 
  James Pianoman (@oldskoolbiz) reported 10 minutes ago

  @TalkTalk 100% DOGSHIT. Worse internet provider in the UK. Charge you more for guaranteed all round the house internet and it cuts off. Reddit threads about it and they still do nothing. Worse company I have ever given money too. Useless customer service.

• 
  James Pianoman (@oldskoolbiz) reported 12 minutes ago

  @TalkTalk What needs to happen Mandy is this issue should have been sorted months ago. I reported it twice only to be told my internet will be better if I UPGRADE. The call centre's you use are dire, totally useful and stick to a scripts and do nothing to help customers. Kindly DM me

• 
  Danny Alessandrelli (@DannyA2103) reported 12 minutes ago

  @TalkTalk The email that was sent to customers is very poor communication and misleading. Whoever drafted that email and whoever approved it to go out to customers should be advised accordingly

• 
  TalkTalk (@TalkTalk) reported 15 minutes ago

  @Jimmyborofan Hi there Jim. I am sorry to hear that you been having issues getting access to your account. Please note that your account number is visible on the correspondences that TalkTalk send to you. You can also get it on MyAccount. Please send us a DM for further assistance. -Phili

• 
  Lozzs hide away (@lozzshideaway) reported 15 minutes ago

  @TalkTalk my Wi-Fi is only blinking orange since 10 o’clock last night and it won’t change to white and I can’t access the account because it’s my mum’s name and she’s at work any help

• 
  TalkTalk (@TalkTalk) reported 18 minutes ago

  @Martin_Law I am sorry that you feel this way, @Martin_Law. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. Elizabeth