TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Ancient Crone (@CroneThe86880) reported 37 seconds ago

  @devilscustard @TalkTalk I had HUGE trouble with them several years ago when I moved to a house where they couldn't supply any service but they continued to take my money for 6 months and ignored all my communications to them, actually threatening me with bailiffs.

• 
  Sixpence (@Sixpenc97002536) reported 1 minute ago

  @devonboy3410 @GBNEWS I’m with TalkTalk but it’s pretty poor since they ‘upgraded’ my area … We regularly either lose the internet or the signal is too weak to watch a digital tv programme, buffering every couple of minutes so it becomes unwatchable

• 
  Debs Kemp (@canarydebs) reported 3 minutes ago

  @TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can

• 
  CyborgCybernat (@RabMcPhoto) reported 8 minutes ago

  Hey @TalkTalk what's going on? I've just found out that my landline isn't working. When I pick up the handset, the line is dead, and when I ring the # I get the engaged signal. Please get this sorted ASAP; I'm very ill & need to be able to contact my medical team at all times.

• 
  xsandwich (@xsandwich) reported 14 minutes ago

  @TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom

• 
  Sue White (@SueWhite2014) reported 15 minutes ago

  @TalkTalk I am extremely disappointed with the service when I phoned to complain about poor WiFi. After 1 hour 40 mins I ended the call. They said I should upgrade but could not send details by email. Terrible service. I am now looking for another provider.

• 
  RoslynByfield (@RoslynByfield) reported 18 minutes ago

  @TalkTalk no broadband since 4 pm. Very poor considering your charges.

• 
  George W (@Allez_oops) reported 20 minutes ago

  …of course, you and I know that all international numbers are prefixed with 00 - basic info that has been common knowledge for years. If you have setup a premium rate bar on your home telephone - be aware that if you are a TalkTalk customer, this security measure is redundant.

• 
  Danix The 3rd (@DanixThe3rd) reported 23 minutes ago

  My internet from TalkTalk is dog ****. Paying £29+ for this crap.

• 
  West Midlands Case Management LTD (@WMCMltd) reported 25 minutes ago

  We are currently investigating an issue where @TalkTalk has shared customers information with @RiseFibre in direct breach of GDPR Legislation, In a recorded call Talk Talk state that Rise Fibre are NOT taking over services and admit that failings are visible but out of there control. The Information Comissioners Office have been contacted and a complete case file will be sent to them along with Solicitors for potential legal action.