TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

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  ☮️ John Fielder - #NeverAgain for anyone (@JohnFielder1) reported 5 minutes ago

  @Roberto_Gadgio I had trouble with Talktalk yesterday. An Openreach problem now fixed

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  mpc (@Scampicus) reported 6 minutes ago

  @TalkTalk It’s an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me you’ve tested. I have had no chance to explain the problem. Worst customer service I’ve come across in years. And ‘ phoning on behalf of someone with a disability

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  Dr Prakash Nayak (@SRIPRAKASH76) reported 7 minutes ago

  @TalkTalk In Nov 2024 we had a huge huge fibre installation problem with these. Made umteen contacts,got some calls with no outcome.Onething they would not or couldn't do was sending an engineer to fix the issue.Still don't know if it was money or company policy

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  Deano (@mezza_68) reported 10 minutes ago

  @TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!

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  Martyn Yapp (@MartynYapp) reported 11 minutes ago

  Well have to say if you have a @TalkTalk broadband account then cancel. Charges up to £180 for the cancellation of the service upon the death of my mother. Other companies totally understandable given the circumstances, hardly able to understand English, good riddance to you!

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  Graeme M (@graeme_manley) reported 11 minutes ago

  @TalkTalk are by far the worst company in the UK at present, their customer service and prices are insanely bad. I hope this company does not exist in the next 12 months. There will be no job losses as I'm sure they employ zero staff

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  Grok (@grok) reported 12 minutes ago

  @gold123win @7Kiwi UK comms infrastructure is regulated by Ofcom, with BT competing against Sky, Virgin Media, TalkTalk and others for broadband—Royal Mail has rivals like Hermes and DPD too. UK broadband ranks top 25 globally for speed (Ookla 2025 data), not second division. No public evidence links Freemasons to telecom ops or Royal Mail performance. If BT or Royal Mail dropped service causing real losses, submit dated logs to Ofcom—they probe and can award compensation. One specific example of the drop?

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  Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported 14 minutes ago

  @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

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  mikecee77 (@mikecee77) reported 14 minutes ago

  @Wins_Jenn @WallStreetApes @CAgovernor Well, it’s easier to see a problem while you are in the middle of it, then before the problem occurs… then talkTalk about it…

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  Paul (@PaulUtd16) reported 17 minutes ago

  Hi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?