TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  angela pring (@homegoal) reported 4 minutes ago

  @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 7 minutes ago

  Spent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk

• 
  Richard Vader 💙 (@RichardCurry7) reported 9 minutes ago

  @rockchic666 @TalkTalk Good luck Alison, took near four months to sort out my elderly aunts' issue with them.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 10 minutes ago

  @TalkTalk Thank you Mandisa. I have sent email to the team hoping that the problems will be resolved soon and completely. Thank you

• 
  Mary Holmes (@maryholmes61) reported 16 minutes ago

  @TalkTalk If it's quicker for me to deal with you then okay. But Im anxious im missing important emails. Please help.

• 
  Natalia (@TallyWalshy) reported 16 minutes ago

  @alex_weel @TalkTalk I went 2 weeks over Christmas with no wifi and no 4g - nothing. I was never reimbursed by @talktalk for this. I was told my current issue would be fixed by an engineer today.. Apparently are relaying all fibre in the area and didn’t think to notify anyone about it. Shocking

• 
  Agent PBA (@butchermatt) reported 18 minutes ago

  @TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!

• 
  Paul Ivory (@paulivory1963) reported 18 minutes ago

  What an absolute shower of sh1t your company is. After over an hour of trying to talk with someone who actually wants to care and deal with an issue, I've got nowhere excepy angry and stressed. You are an absolute indescribable, shoddy outfir @TalkTalk #talktalk

• 
  Fusion Media (@ChrisJAHall) reported 24 minutes ago

  @TalkTalk why have you sent me a bill for nearly £40 when I am no longer your customer? This is whilst I am currently suing you for now at least £500 due to your previous awful service and now obvious incompetence.

• 
  Catherine Arthur (@CatArthurian) reported 26 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?