TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerrie (@WF2K_) reported 10 minutes ago

  @TalkTalk I know because I've been told exactly that by your team and I never said I was frustrated? So I'm not sure why you assumed that.

• 
  Catherine Arthur (@CatArthurian) reported 11 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️‍🌈🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported 12 minutes ago

  Companies that do this type of stuff during a bereavement are absolutely disgusting. I had the same issue with @TalkTalk. I would advise people - based on this - to avoid @TUIUK.

• 
  kevin delaney (@jkd1969) reported 14 minutes ago

  @TalkTalk is there an issue in Sg postcode area please, constantly dipping this morning, despite router reboots

• 
  Sue Driscoll ADI (@sudrisco11) reported 17 minutes ago

  Has anyone got any ideas how to get talktalk to sort your problems out? I cant get email and i have rung 8 times spoken to technicians bots and been on the phone hours. They all say it will get sorted but it never does im exhausted with it and my job depends on emails. Help!!

• 
  Gazza (@kunsbannedhair) reported 19 minutes ago

  @biggle1908 ******* awful, unreliable as **** and the customer service is worse than turn of the century @TalkTalk

• 
  Carla 🏠 (@fliickernh) reported 21 minutes ago

  @TalkTalk on the phone with an agent trying to fix my grandmothers phone line but was told an engineer can’t come until next week. She’s 90, lives alone and relies on a panic button so can’t be without her phone, is it possible for someone to come sooner?

• 
  Jake (@odetomercury) reported 23 minutes ago

  @TalkTalk Hi. Any issues reported in ST16? Internet is not working. I see there may be an issue with phone line in our area? Is there an ETA on a fix?

• 
  Steven A. McKay (@SA_McKay) reported 23 minutes ago

  @Hayz35Hw @TalkTalk I'm on live chat with them now, apparently there's some fault between them and my house so I need to do some tests. Which probably doesn't help you but suggests it's a fault at my end, so yours may resolve itself on its own soon

• 
  RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported 23 minutes ago

  @virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.