TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mini67!x (@jellywellys99) reported 7 minutes ago

  @TalkTalk what a shameful company to send a disabled customer and email with DAGGERS as bullet points! I am trying to set up a payment plan to pay my final bill but refused as I'm no longer a customer I am struggling with debt I will be taking this to the papers!

• 
  Mary Holmes (@maryholmes61) reported 8 minutes ago

  @TalkTalk Siyanda, I have sent a DM as requested but no help has followed. This is very frustrating.

• 
  I Never Liked You (@sheldon_wo7) reported 9 minutes ago

  @TalkTalk you have the worse signal in all of the UK. Are you lot having a laugh, I’m sure they have better signal in the top of Mount Everest

• 
  Catherine Arthur (@CatArthurian) reported 10 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  angela pring (@homegoal) reported 11 minutes ago

  @TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed

• 
  Jane Bartlett (@janebartlett100) reported 11 minutes ago

  @TalkTalk please explain why you leave an 85 year old with no phone and no help. One week and nothing. Messaging her has stressed her beyond belief Message me urgently

• 
  Twiggy Bigwood (@devilscustard) reported 12 minutes ago

  Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.

• 
  Danix The 3rd (@DanixThe3rd) reported 13 minutes ago

  My internet from TalkTalk is dog ****. Paying £29+ for this crap.

• 
  John Peeling 🇺🇦 (@Tambourineman88) reported 14 minutes ago

  @TalkTalk how do I log in, getting "We have detected suspicious login behavior and further attempts will be blocked." message

• 
  Paul Meeney (@donitalyy) reported 15 minutes ago

  @TalkTalk Hi, engineers attended my property yesterday and informed me that an outside cable needs replacing which could take a week or so, as I'm working from home answering emergency phone calls which needs support of the companies website can you arrange for a dongle please?