TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catherine Arthur (@CatArthurian) reported 4 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  John Peeling 🇺🇦 (@Tambourineman88) reported 7 minutes ago

  @TalkTalk Direct message not working

• 
  MorgothTheRabbit (@proco007) reported 7 minutes ago

  @PaulUtd16 @TalkTalk There's a reason why I binned them off years ago. Simply awful company. I hope @TalkTalk do the right thing. For a change.

• 
  Angela (@angelajazz2) reported 8 minutes ago

  @TalkTalk They tell me they are too busy & it will be a long time before they can get to me! Told me to check online to track a fault. Nothing has been updated and it has been logged so many times. I tried phoning & they just pass you to the website. What is going on? Abysmal service!

• 
  Volodymyr Pavlenko (@mindinpanic) reported 10 minutes ago

  @business TalkTalk offloading wholesale to Telecel is the sensible move, the consumer side has been dragging them down

• 
  Sue Driscoll ADI (@sudrisco11) reported 11 minutes ago

  Has anyone got any ideas how to get talktalk to sort your problems out? I cant get email and i have rung 8 times spoken to technicians bots and been on the phone hours. They all say it will get sorted but it never does im exhausted with it and my job depends on emails. Help!!

• 
  Ross Ward (@rossward1989) reported 13 minutes ago

  @TalkTalk I have not had Internet now for 5 days, I spoke to you regarding this on the first day of no service, you said you was sending an engineer and then a home visit which I took time off work nobody came, you then just closed my complaint with no consultation this is poor

• 
  Angela (@angelajazz2) reported 13 minutes ago

  @PaulUtd16 @TalkTalk Tech is great when it works. Trying to speak to a human these days to sort problems out is nigh on impossible! Hope your parents are sorted soon

• 
  beth a (@loisgriff_) reported 14 minutes ago

  @HylianBeanie_97 Awe, BT has always been a disaster. I have TalkTalk been with them for yonks, and rarely do I have problems with them, and they are super cheap even with super fast fibre. Yeah exactly haha!! I can’t play rd2 I am terrible at it I killed my horse by accident I haven’t been back

• 
  RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported 20 minutes ago

  @virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.