TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan (@almolx) reported 3 minutes ago

  So you put my special needs sister on an account for evenings & weekends without her consent so that she has to pay for daytime calls. I have just found out you are charger hervam extra £100+ a month in addition to her £43. Terrible behaviour. @TalkTalk

• 
  Gazza (@kunsbannedhair) reported 4 minutes ago

  @biggle1908 ******* awful, unreliable as **** and the customer service is worse than turn of the century @TalkTalk

• 
  Angus (@Angus_02) reported 5 minutes ago

  @TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏

• 
  MaggieTat (@maggie_tat) reported 12 minutes ago

  @tesssummers98 I've just spent over 4 hours talking with a TalkTalk chatbot. Eventually managed to resolve my issue by cancelling the service. If I'd spoken to an actual person the problem would have been solved in two minutes. It's absurd.

• 
  SweetJane451 (@SweetJane451) reported 13 minutes ago

  @talktalk hello - is there a service outage or other issues with your system in the W2 area of London? Getting "connected without internet" message again, this time at at 17:05 onward on 7 July 2926. Having to use my Mobile Data. Thank you.

• 
  💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙 (@hatetorycuts) reported 13 minutes ago

  @JohnFielder1 TalkTalk mucked up and disconnected me for 6/12 Resorted to writing to Chief Executive in the end & this was only way got resolution

• 
  MorgothTheRabbit (@proco007) reported 15 minutes ago

  @PaulUtd16 @TalkTalk There's a reason why I binned them off years ago. Simply awful company. I hope @TalkTalk do the right thing. For a change.

• 
  AJ (@AjWordsly) reported 15 minutes ago

  I saw your update re customer service but you are not replying !! We've had no WiFi since Sunday! @TalkTalk

• 
  Dave O (@llqdave) reported 16 minutes ago

  @TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided

• 
  Debs Kemp (@canarydebs) reported 18 minutes ago

  @TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can