TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalia (@TallyWalshy) reported 5 minutes ago

  @alex_weel @TalkTalk I went 2 weeks over Christmas with no wifi and no 4g - nothing. I was never reimbursed by @talktalk for this. I was told my current issue would be fixed by an engineer today.. Apparently are relaying all fibre in the area and didn’t think to notify anyone about it. Shocking

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 5 minutes ago

  Spent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk

• 
  jon baldwin (@JGBalders) reported 10 minutes ago

  @TalkTalk , cusotmere service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

• 
  Deelo (@DeeloOfficial) reported 12 minutes ago

  @TalkTalkBiz Hi, I’m a Utility Warehouse broadband customer. Since switching from Vodafone, my PS5 has had severe online gaming lag. Could this be due to latency or routing on the TalkTalk Wholesale network? Any advice would be appreciated.

• 
  Mary Holmes (@maryholmes61) reported 18 minutes ago

  @TalkTalk Still waiting for help despite DM!

• 
  Agent PBA (@butchermatt) reported 18 minutes ago

  @TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!

• 
  Danni ^•w•^ (@somemintbunny) reported 19 minutes ago

  my favourite thing about talktalk is how when you log in online it just doesnt work and sends you back to the login page

• 
  angela pring (@homegoal) reported 23 minutes ago

  @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

• 
  Not Telling You (@NotTell24055912) reported 25 minutes ago

  @currys you are currently giving the 100% worst customer service i've experienced since leaving TalkTalk 10 years ago. You should be ashamed. My elderly and vulnerable grandfathers fridge freezer delivery has not shown up as planned yesterday. No customer support at all.

• 
  Debs Kemp (@canarydebs) reported 28 minutes ago

  @TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can