TalkTalk outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary Holmes (@maryholmes61) reported 7 minutes ago

  @TalkTalk what is happening with the email service? I can't log in! And who is Everymail?

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  C h a d d y (@dcbain21) reported 9 minutes ago

  @TalkTalk I’ve had no internet or broadband for almost 2 hours. Done all router tests and unplugged etc and still nothing. I’m in HD7 are you having issues?

• 
  Fazillionaire (@FAZILLION) reported 9 minutes ago

  @TalkTalk I refuse to pay the cancellation fee or call this number. I need an express guarantee that I will not be charged an exorbitant cancellation fee for a service I have not used yet. This is the only action I want from TalkTalk..

• 
  Kerrie (@WF2K_) reported 14 minutes ago

  @llqdave @TalkTalk @TalkTalkGroup They did that to me as well until I sent them a blunt response. And no, talking to customer service on here doesn't help much at all. They have less access than those on webchat and email etc.

• 
  Catherine Arthur (@CatArthurian) reported 14 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  Darren Jenkins (@Villa51Darren) reported 15 minutes ago

  @TalkTalk following ur own “planned maintenance” this is now day 8 of my mum not having her landline. A vulnerable 90 yr old living alone , 100 miles away from only son. Totally unacceptable in modern tech age. Tech support, cust complaints, welfare , not 1 person can sort 😡😡

• 
  Paul Flather (@flatherings) reported 21 minutes ago

  Has anyone else got through to @talktalk ? as I found it so hard to Talktalk with them that after 3 hours I just gave up - and I have been a customer for 4 years or more ….and I tried every which way, believe me !

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 23 minutes ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

• 
  MR COOL (@Lifeline04India) reported 26 minutes ago

  @TalkTalk talk Talk is Down Globally? Please confirm as ur support team is pathetic

• 
  Gilly G (@glg70) reported 26 minutes ago

  @Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!