TalkTalk

TalkTalk Outage Map

The map below depicts the most recent cities in the United Kingdom where TalkTalk users have reported problems and outages. If you are experiencing problems with TalkTalk, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TalkTalk users affected:

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 304
Leeds, England 118
Liversedge, England 92
Stoke-on-Trent, England 81
Croydon, England 73
Ealing, England 60
Manchester, England 59
Hackney, England 53
Birmingham, England 50
Glasgow, Scotland 40
Tower Hamlets, England 33
Bermondsey, England 32
Islington, England 28
Enfield Town, England 25
Slough, England 24
City of Westminster, England 24
Edinburgh, Scotland 22
Southwark, England 21
Leyton, England 19
Reading, England 19
Bushey, England 19
Kettering, England 19
Liverpool, England 17
Wembley, England 17
Watford, England 16
Camden Town, England 16
Cardiff, Wales 15
Paddington, England 14
Harringay, England 14
Nottingham, England 12

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • TatraT815 Tatra - Black Lives Matter (@TatraT815) reported

    @TalkTalk I'm back on with support now, will DM if they don't sort it.

  • edwardlui Edward Lui (@edwardlui) reported

    @TalkTalk just tried to apply for the #FTTP service down in Milton Keynes but says it’s not available but I can have broadband at 0.3mb/s speeds. That’s fine however I’m on the trial FTTP for the last 7 years with @Plusnet. So can you use the same fibre in my premises or not?

  • RealAlexParsons Alex Parsons (@RealAlexParsons) reported

    @TalkTalk can you please help me with this recurring issue.

  • Matt_740 Matt_740 (@Matt_740) reported

    @TalkTalk Went through livechat with you guys, sending a engineer to fix it, like the last 4 times (including this saturday), so just leaving this bot running to prove my point since I cant work with these disconnections

  • Sophie_Bowns Sophie Bowns ✍🏻 (@Sophie_Bowns) reported

    Urgh @TalkTalk is so, so awful. Our router is broken and the quickest we can get a new one is the middle of next week. I hardly have any phone data. #HelpMe 😭

  • Harvey_James01 Hjl.1598 (@Harvey_James01) reported

    @TalkTalk Hello, my Wi-fi is down, location March Cambridgeshire

  • simfelemy Ben E. Lewis (simfelemy) (@simfelemy) reported

    So apparently, if my internet (which has been so poor today I couldn't even upload a 5MB file) needs fixing @TalkTalk will charge me for it, even if it's their fault. @MoneySavingExp @BBCWatchdog does this seem right?

  • protectionguru_ Protection Guru (@protectionguru_) reported

    So my in-laws and brother in law have been without internet for about 5 days! My brother in law is having to put his mum and dad at risk of #COVID as he is having to go into the school where he teaches to work! Many calls & emails to @TalkTalk have not been answered! Very poor!

  • katlove1982 KAT (@katlove1982) reported

    Let me leave Talktalk to move to Sky..Sky is turning out to be no better than talktalk with their poor customer service..if it wasn't for my son I wouldn't bother..I would just use my phone for Internet...

  • ProtectGuruAd Adam Higgs (@ProtectGuruAd) reported

    So my in-laws and brother in law have been without internet for about 5 days! My brother in law is having to put his mum and dad at risk of #COVID as he is having to go into the school where he teaches to work! Many calls & emails to @TalkTalk have not been answered! Very poor!

  • Toadfromoz Tony (@Toadfromoz) reported

    @TalkTalk Thank God it's fibre, imagine how slow it would be otherwise...

  • TorsJohnson Tors Johnson (@TorsJohnson) reported

    @TalkTalk With the announcement from the first minister today in Scotland about only emergency workman allowed in houses only. Will my engineer appointment still go ahead next week. This is for internet to be installed that I need to homeschool. Thanks

  • chriscaudwell1 chris caudwell (@chriscaudwell1) reported

    @TalkTalk are you having any problems in North Yorkshire with your internet? Are is not working

  • sspuross Spyros Kostouros (@sspuross) reported

    @TalkTalk For the 10th time since November, I don’t have Internet access. It all happens after your "successful" maintenance. I am so tired of your terrible services and lack of communication between TalkTalk and customers. No given notice about this, all those 10 times.

  • Rob_Bulll Roblola (@Rob_Bulll) reported

    @TalkTalk my service ended with you yesterday. Why have I received an email saying you will debit me for services from 11 Jan to 10 Feb?

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