TalkTalk

TalkTalk Outage Map

The map below depicts the most recent cities in the United Kingdom where TalkTalk users have reported problems and outages. If you are experiencing problems with TalkTalk, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TalkTalk users affected:

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 91
Hammersmith, England 31
Glasgow, Scotland 28
Birmingham, England 24
Hackney, England 16
Manchester, England 16
Newcastle upon Tyne, England 15
Leyland, England 14
Croydon, England 13
Newham, England 13
Southwark, England 11
Blackburn, England 10
Batley, England 9
Portsmouth, England 7
Tower Hamlets, England 7
Crawley, England 7
Waltham Forest, England 6
Normanton, England 6
Bristol, England 6
Haywards Heath, England 5
Preston, England 5
Brighton, England 5
Peterborough, England 5
Cardiff, Wales 5
Halifax, England 5
Northampton, England 5
Coventry, England 4
Ealing, England 4
Plymouth, England 4
Newport, Wales 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • alegeegee alegeegee (@alegeegee) reported

    My Talktalk has been down all day with no message from them or apology no explanation????

  • Growwithin Eternal Optimist (@Growwithin) reported

    @TalkTalk Your service needs to improve! I have been without internet most of today. I have sent you a DM and called customer service several times, but the issue has not been resolved

  • robbtigger80 robert dixon (@robbtigger80) reported

    @TalkTalk your advisor has lied to me promising a manager callback 26 hours later still no manager. Retention team called me put me through to CST they had to record of my complaint. Now on the phone on hold again for 36 mins appalling

  • daz6874 Darren Small (@daz6874) reported

    @TalkTalk I have already done this. I keep getting pushed back to the chat support that has left me and as it appears 100s of others in limbo all day. It is a total disgrace that paying users are having to resort to Twitter to get any answers these services cost hundreds of pounds a year.

  • JXNdr1 J_X_Ndr (@JXNdr1) reported

    @TalkTalk another day 1 of 7 without Internet and constant contact had left us with no service just ridiculous !! Despite saying it was resolved phoned tonight and told another fault is evident ... rubbish we will be cancelling anyone moving house .. avoid and just change !!

  • jacks_arunkumar Jacks Arunkumar (@jacks_arunkumar) reported

    @TalkTalk Having internet issues since morningbin Bexleyheath area, not able to reach customer service as well. When we have the internet back?

  • TonyHaw23641542 Tony Hawkins (@TonyHaw23641542) reported

    @TalkTalk My broadband has been down all day. Did a check and received a text message saying my connection was working fine. Yet it isn’t. What’s going on?

  • lea_hector Jabroni Macaroni (@lea_hector) reported

    @TalkTalk Okay fair enough, well since no agent is replying to me if at all possible could you please ask someone in the right team how I can resolve this issue! The orange and white light is flashing on the router and I have no wifi connection since the new City Fibre was installed

  • DavidBe65276733 David Bean (@DavidBe65276733) reported

    @TalkTalk is there internet outage in Harrogate at present?

  • daz6874 Darren (@daz6874) reported

    @TalkTalk The issue is you're not providing clarity or assistance and it's just for show (not you directly btw). As an organisation you must know what is happening, why it was showing as a fault and now not. Even if it's bad news treat clients properly, like adults and tell them the truth

  • 4play38 4play38 (@4play38) reported

    @salinathind @TalkTalk Been down all day no landline phone just engage tone can't make or recieve calls and no Internet haven't been able contact customer services

  • Kuffdam Kuffdam (@Kuffdam) reported

    @TalkTalk fastest ever customer exit? 3 days and I'm cancelling - your phone staff are telling me I can't leave? why? 20 day cancellation in place..... #talktalkwifi

  • daz6874 Darren Small (@daz6874) reported

    @TalkTalk still no broadband in DA15. Outage since 9am, everyone in the area still down but you have stated on the website it's resolved! Chatbots not working, can't call, please provide some detail!

  • ClaireMoy2 Claire Moy (@ClaireMoy2) reported

    @TalkTalk when are you going to fix my broadband please? It's been out all day. Very expensive to work by mobile tethering 😡

  • Growwithin Eternal Optimist (@Growwithin) reported

    @TalkTalk Hi, our internet has been down since this afternoon. We have called customer service multiple times, but the issue has not been resolved

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