TalkTalk Outage Map
The map below depicts the most recent cities in the United Kingdom where TalkTalk users have reported problems and outages. If you are experiencing problems with TalkTalk, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TalkTalk users affected:
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 351 |
Preston, England | 166 |
Manchester, England | 139 |
Birmingham, England | 101 |
Leeds, England | 53 |
Croydon, England | 47 |
Wellingborough, England | 47 |
Tower Hamlets, England | 46 |
Glasgow, Scotland | 41 |
Southwark, England | 38 |
Hackney, England | 34 |
Stoke-on-Trent, England | 31 |
Liverpool, England | 28 |
Islington, England | 27 |
Northampton, England | 26 |
Harringay, England | 26 |
Leyton, England | 25 |
Ealing, England | 24 |
City of Westminster, England | 24 |
Nottingham, England | 24 |
Reading, England | 23 |
Southampton, England | 22 |
Bristol, England | 21 |
Cardiff, Wales | 21 |
Bradford, England | 18 |
Watford, England | 16 |
Sheffield, England | 16 |
Enfield Town, England | 16 |
Derby, England | 15 |
Littlehampton, England | 15 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Lozza
(@laurenceamason) reported
@TalkTalk PLEASE HELP! Both TalkTalk tv boxes in my house are displaying YVM302 messages. Tried retuning channels on one, but lost all freebies. I was on the ‘phone to customer services for a long time and then got cut off
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Max Plowman
(@mdotcombullish) reported
@TalkTalk absolute joke, setup with fibre couple months ago , asked if I can transfer to new house as moving in a couple months. Javelin phoned to do the move, can't do it, had to cancel my old one and setup a new contract. Now found out they can't supply WiFi to where I'm moving
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Helen Normington
(@hknormington) reported
@TalkTalk Hello. How can I get hold of a network engineer as opposed to someone using a script in your call centre?
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El
(@EleanorSwin) reported
Wifi down for LS postcodes for nearly a week now, zero acknowledgement or even communication of when this might be fixed, really poor from @TalkTalk
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Anne Cunningham
(@AnneScribe) reported
@Talktalk I have now received some nonsense DM from ‘Eunice’ asking me to contact TalkTalk again once the rogue charge has been added to my bill. SIMPLY NOT GOOD ENOUGH. This is the most appalling customer service - please contact me pronto to resolve this to my satisfaction.
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Andy Gibson
(@AndyGibsonTV) reported
On @SamsungMobile Tablet/Android Phone I'm having trouble logging into #EMAIL that was on the old #Tiscali server which has now amalgamated with @TalkTalk. Everytime I try to login it says sign in failed. Is #TalkTalk down just now or is there something wrong with my devices?
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Charles Wheeler
(@tweetcmw) reported
@PaulOnBooks @hawkins_carole 'Asked by the BBC whether customers’ bank details had been encrypted by TalkTalk, she said: “The awful truth is, I don’t know”.'
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Ian Boardman
(@MaverickJackBoa) reported
@TalkTalk my partner is unable to contact you direct as she has no internet and hasn’t had any for several days now. She lives in the Wimborne Dorset area. Please check otherwise we’re going elsewhere as the service here is rubbish!!!
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Jacqueline Wells
(@Jacquel01037887) reported
@TalkTalk @DietCokeDinos Could someone from Talk talk advise if our internet/service are coming back on any time soon!
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Benjamin Hie
(@hockysa) reported
I was talked down to and it was made clear that no responsibility was going to be taken while hiding behind technicalities and terms and conditions. @TalkTalk @TalkTalkGroup
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C Murphy
(@XChantelleMurph) reported
@TalkTalk utter rubbish!!! Manipulative and wrong !!!! I can’t believe the way in which this has been handled just cancel my subscription!!! No one even came to my house to set it up!!!
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Anne Cunningham
(@AnneScribe) reported
@TalkTalk @JK121 I have sent numerous messages already, ‘Eunice’, as well as wasting hours on the phone. I await a prompt phone call from someone who can remedy this to my satisfaction. TalkTalk’s cut-and-paste ‘customer service’ is a disgrace. I have already asked for your manager.
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Craig Spencer
(@craigspencerUTT) reported
@TalkTalk I have never had the correct speed on my broadband - it has been going on for months now - When i try to live chat nothing ever happens
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Anne Cunningham
(@AnneScribe) reported
@JK1n1 @talktalk Jonathan, please see my current complaint via TalkTalk Twitter account. Truly disgraceful customer service. Hours of time & work wasted over non-existent fault & I’m being charges for the privilege. Unforgivable comms breakdown & huge waste of your staff’s time.
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Sidhi Pandey
(@SidhiPandey4) reported
@TalkTalk Reading is also affected since yesterday morning. Internet is extremely slow. Is any timeline when it will be resolved??