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TalkTalk

TalkTalk Outage Map

The map below depicts the most recent cities worldwide where TalkTalk users have reported problems and outages. If you are having an issue with TalkTalk, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TalkTalk users affected:

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gateshead, England 3
London, England 67
Glasgow, Scotland 13
Birmingham, England 22
Crawley, England 4
Croydon, England 5
Manchester, England 15
St Austell, England 1
Batley, England 7
Belfast, Northern Ireland 3
Lowestoft, England 1
Portsmouth, England 3
Brighton, England 3
Barking, England 18
Edinburgh, Scotland 10
Stockton-on-Tees, England 1
Peterborough, England 2
Hackney, England 7
Wednesbury, England 1
Chippenham, England 1
Oldham, England 2
Newcastle upon Tyne, England 4
City of Westminster, England 5
Ilkeston, England 1
Preston, England 3
Normanton, England 8
Reading, England 5
Waterlooville, England 1
Southend-on-Sea, England 5
Blackburn, England 13
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    @TalkTalk That’s the point. I won’t be paying £5, or ever using this horrid company again. I feel sorry for the older less tech savvy people who you are exploiting and have no choice

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk @Toni90325911 Hello again Sindy. I have sent DM's and case Manager Christine has not provided any resolution to my complaints with @TalkTalk

  • JGBalders
    jon baldwin (@JGBalders) reported

    @TalkTalk customer service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

  • graham69717
    Bill Graham (@graham69717) reported

    @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

  • MartynYapp
    Martyn Yapp (@MartynYapp) reported

    Well have to say if you have a @TalkTalk broadband account then cancel. Charges up to £180 for the cancellation of the service upon the death of my mother. Other companies totally understandable given the circumstances, hardly able to understand English, good riddance to you!

  • JGBalders
    jon baldwin (@JGBalders) reported

    @TalkTalk , cusotmere service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

  • lillywobbles
    Nicko (@lillywobbles) reported

    @TalkTalk Without doubt the worst customer experience I’ve ever had. One and a half hours in ‘chats’ trying to cancel a contract only to be then told to email help@talkmobile . Almost certainly not UK based as well. Useless

  • RussMarson
    Russ Marson (@RussMarson) reported

    @TalkTalk Having trouble accessing my #2 account with Tiscali

  • llqdave
    Dave O (@llqdave) reported

    For the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.

  • Finias
    Finiasfinn (@Finias) reported

    @glomaydew @TalkTalk Couldnt agree more. Worst service possible

  • Bekola1975
    LouBen 🎀 (@Bekola1975) reported

    @TalkTalk glitchy slow WiFi for hours now. On off on router. Hard chat on live chat. Followed all instructions. Still same this morn. Paying alot each month. They said an issue & did tests. Its not resolved. How & when please???

  • paulivory1963
    Paul Ivory (@paulivory1963) reported

    What an absolute shower of sh1t your company is. After over an hour of trying to talk with someone who actually wants to care and deal with an issue, I've got nowhere excepy angry and stressed. You are an absolute indescribable, shoddy outfir @TalkTalk #talktalk

  • RudolphHart
    RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported

    @virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.

  • llqdave
    Dave O (@llqdave) reported

    @TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.

  • Scampicus
    mpc (@Scampicus) reported

    @TalkTalk It’s an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me you’ve tested. I have had no chance to explain the problem. Worst customer service I’ve come across in years. And ‘ phoning on behalf of someone with a disability

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