TalkTalk

TalkTalk Outage Map

The map below depicts the most recent cities in the United Kingdom where TalkTalk users have reported problems and outages. If you are experiencing problems with TalkTalk, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TalkTalk users affected:

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stoke-on-Trent, England 204
London, England 190
Manchester, England 74
Birmingham, England 69
Ashford, England 51
Leeds, England 40
Croydon, England 37
Northampton, England 35
Glasgow, Scotland 30
Hackney, England 29
Newcastle upon Tyne, England 28
Preston, England 25
Cardiff, Wales 21
Tower Hamlets, England 21
Ealing, England 20
Leicester, England 19
Sheffield, England 18
Bradford, England 18
Harringay, England 17
Nottingham, England 16
Southwark, England 16
Bristol, England 15
Leyton, England 15
Liverpool, England 15
Southampton, England 12
Islington, England 11
Lewisham, England 11
Coventry, England 11
Reading, England 10
Portsmouth, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Nigelrojo Nigelrojo (@Nigelrojo) reported

    @TalkTalk I cancelled my account by means of 2 long (and I mean long) calls to customer services on 22 October but just found out my account is still active. This is hitting my credit rating as I've cancelled the DD. Can't get through to Cust Svcs by phone or chat today. Not good.

  • clairebaxter_ clur b. (@clairebaxter_) reported

    @TalkTalk customer service is absolutely appalling!

  • ScottishBoy23 Christopher Johnstone (@ScottishBoy23) reported

    @TalkTalk hi there im trying to change my login account and billing email address to my new talktalk email address but the new email address wont show in the login details page

  • vickymartin180 Vicky (@vickymartin180) reported

    @TalkTalk hi who do we talk to about r Internet speeds please I've just done a check its running at 3 .5 down speed an 5 upload am not happy with this at all

  • saiyyadhass Saiyyad 🍁 🇵🇸 (@saiyyadhass) reported

    There is an Indian guy who works for @TalkTalk who is recording people’s details and ringing back when not working and trying to get bank details and access to laptop and phones, be aware

  • AprilJeanHornby April-Jean Hornby 🌙 (@AprilJeanHornby) reported

    Anyone else having issues with @TalkTalk internet in Leeds?

  • Godzackk_ zack😼 (@Godzackk_) reported

    @TalkTalk your internet is awful

  • peteclifford789 Peter (@peteclifford789) reported from Sandhurst, England

    Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice

  • Drew_Kain Warden Wolfie 🇬🇧 🏳️‍🌈 (@Drew_Kain) reported

    @Ell_lure_noire @TalkTalk I had talk talk for a while and made the swap to Virgin media because of how bad it is... I hope you can at least try and get some sleep 😔

  • NAppleby24 Neil Appleby (@NAppleby24) reported

    @TalkTalk how on earth am I supposed to contact you with a problem? The 'community' is useless, no phone numbers and web chat is 'busy'!! Please help!!!!

  • SammyL5599 Samantha lloyd (@SammyL5599) reported

    @TalkTalk I would like to terminate my contract with without incurring a fee, as you are not providing the service I'm paying for, not doing the promised called back, not providing support when I needed it.

  • mjefferies1982 mark jefferies (@mjefferies1982) reported

    Ok @TalkTalk why is my internet gone to pants and keeps dropping every 2mins. I pay for a service I expect to be able to use not cause more bloody stress. It’s terrible service all nice when it’s time to renew now you don’t care when your tied us down again.

  • Dharmeshkotak8 Dharmesh kotak (@Dharmeshkotak8) reported

    @TalkTalk Hello, my account number is 1012646155. I spoke with a help desk person on Friday who was excellent and she advised that talk talk need to wait until they get a report from the open reach engineer. I am happy to wait till Monday, but this needs to be sorted out urgently.

  • Jodalina_x Jode (@Jodalina_x) reported

    @TalkTalk no internet access from 10pm last night. I should be working from home right now!!! Phone lines are closed?? Please help 😕

  • joshy_mcgee Joshua Murton (@joshy_mcgee) reported

    @TigerNichols @TalkTalk @TalkTalkGroup I’m in Wokingham with plusnet and also experiencing an outage today. Have contacted their tech support who have advised me there is a BT fault in the area. Likely resolved by 9PM !

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