TalkTalk Outage Map
The map below depicts the most recent cities in the United Kingdom where TalkTalk users have reported problems and outages. If you are experiencing problems with TalkTalk, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TalkTalk users affected:

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Stoke-on-Trent, England | 204 |
London, England | 190 |
Manchester, England | 74 |
Birmingham, England | 69 |
Ashford, England | 51 |
Leeds, England | 40 |
Croydon, England | 37 |
Northampton, England | 35 |
Glasgow, Scotland | 30 |
Hackney, England | 29 |
Newcastle upon Tyne, England | 28 |
Preston, England | 25 |
Cardiff, Wales | 21 |
Tower Hamlets, England | 21 |
Ealing, England | 20 |
Leicester, England | 19 |
Sheffield, England | 18 |
Bradford, England | 18 |
Harringay, England | 17 |
Nottingham, England | 16 |
Southwark, England | 16 |
Bristol, England | 15 |
Leyton, England | 15 |
Liverpool, England | 15 |
Southampton, England | 12 |
Islington, England | 11 |
Lewisham, England | 11 |
Coventry, England | 11 |
Reading, England | 10 |
Portsmouth, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Nigelrojo (@Nigelrojo) reported
@TalkTalk I cancelled my account by means of 2 long (and I mean long) calls to customer services on 22 October but just found out my account is still active. This is hitting my credit rating as I've cancelled the DD. Can't get through to Cust Svcs by phone or chat today. Not good.
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clur b. (@clairebaxter_) reported
@TalkTalk customer service is absolutely appalling!
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Christopher Johnstone (@ScottishBoy23) reported
@TalkTalk hi there im trying to change my login account and billing email address to my new talktalk email address but the new email address wont show in the login details page
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Vicky (@vickymartin180) reported
@TalkTalk hi who do we talk to about r Internet speeds please I've just done a check its running at 3 .5 down speed an 5 upload am not happy with this at all
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Saiyyad 🍁 🇵🇸 (@saiyyadhass) reported
There is an Indian guy who works for @TalkTalk who is recording people’s details and ringing back when not working and trying to get bank details and access to laptop and phones, be aware
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April-Jean Hornby 🌙 (@AprilJeanHornby) reported
Anyone else having issues with @TalkTalk internet in Leeds?
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zack😼 (@Godzackk_) reported
@TalkTalk your internet is awful
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Peter (@peteclifford789) reported from Sandhurst, England
Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice
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Warden Wolfie 🇬🇧 🏳️🌈 (@Drew_Kain) reported
@Ell_lure_noire @TalkTalk I had talk talk for a while and made the swap to Virgin media because of how bad it is... I hope you can at least try and get some sleep 😔
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Neil Appleby (@NAppleby24) reported
@TalkTalk how on earth am I supposed to contact you with a problem? The 'community' is useless, no phone numbers and web chat is 'busy'!! Please help!!!!
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Samantha lloyd (@SammyL5599) reported
@TalkTalk I would like to terminate my contract with without incurring a fee, as you are not providing the service I'm paying for, not doing the promised called back, not providing support when I needed it.
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mark jefferies (@mjefferies1982) reported
Ok @TalkTalk why is my internet gone to pants and keeps dropping every 2mins. I pay for a service I expect to be able to use not cause more bloody stress. It’s terrible service all nice when it’s time to renew now you don’t care when your tied us down again.
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Dharmesh kotak (@Dharmeshkotak8) reported
@TalkTalk Hello, my account number is 1012646155. I spoke with a help desk person on Friday who was excellent and she advised that talk talk need to wait until they get a report from the open reach engineer. I am happy to wait till Monday, but this needs to be sorted out urgently.
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Jode (@Jodalina_x) reported
@TalkTalk no internet access from 10pm last night. I should be working from home right now!!! Phone lines are closed?? Please help 😕
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Joshua Murton (@joshy_mcgee) reported
@TigerNichols @TalkTalk @TalkTalkGroup I’m in Wokingham with plusnet and also experiencing an outage today. Have contacted their tech support who have advised me there is a BT fault in the area. Likely resolved by 9PM !