TalkTalk

TalkTalk Outage Map

The map below depicts the most recent cities in the United Kingdom where TalkTalk users have reported problems and outages. If you are experiencing problems with TalkTalk, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TalkTalk users affected:

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 102
Hammersmith, England 55
Glasgow, Scotland 33
Birmingham, England 26
Hackney, England 24
Blackburn, England 18
Croydon, England 15
Leyland, England 14
Southwark, England 12
Newham, England 12
Manchester, England 11
Batley, England 11
Halifax, England 9
Newcastle upon Tyne, England 8
City of Westminster, England 7
Cardiff, Wales 7
Peterborough, England 7
Portsmouth, England 7
Liverpool, England 6
Preston, England 6
Barking, England 6
Normanton, England 6
Haywards Heath, England 6
Northampton, England 5
Plymouth, England 5
City of London, England 5
Waltham Forest, England 5
Bristol, England 5
Ilkeston, England 4
Sheffield, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • cjwilber Chris Wilber (@cjwilber) reported

    @TalkTalk I’ve been waiting for an hour on chat for your technical support. I think I’m going to be cancelling this. Glad I’ve found out how bad you are now while I am still in the cancellation period.

  • TheRobNicholas Rob Nicholas (@TheRobNicholas) reported

    @TalkTalk I have! I’ve spent multiple hours on live chat to customer service reps and they have been useless. I got over 80k followers on Instagram I will be sure to make sure people don’t go with talktalk if this isn’t sorted ASAP

  • Albertspanner Albertspanners Dad (@Albertspanner) reported

    @TalkTalk So yet again your company have totally failed to provide me with a decent broadband service despite charging an absolute fortune for it and your engineer hasn’t turned up for the appointment to sort it out,

  • StevenTreharne Steven T (@StevenTreharne) reported

    @TalkTalk @TalkTalkGroup @MartinSLewis spent another morning trying to deal with this bunch. No customer service, threatening letters to pensioners for money not owed. Entire system is set up to avoid resolving issues. Shameful. Also no reply to SAR either.

  • smoothula1 john fletcher (@smoothula1) reported

    After one hour I eventually got to speak to someone in technical dept. Then my phone battery went dead I had been holding on so long. Dreadful service I wish I had stayed with Sky for internet. Can someone @TalkTalk please contact me.

  • Gordon4421 Gordon4421 (@Gordon4421) reported

    @TalkTalk Pathetic customer service I've had enough. I want to cancel but nobody is answering my call or via chat

  • Gaskyns Gaskyns Wholefoods (@Gaskyns) reported

    @Gordon4421 @TalkTalk I have been trying to get my service moved to my new address since early July!!!!!

  • cjwilber Chris Wilber (@cjwilber) reported

    @TalkTalk quick question. If you haven’t sent my router, don’t answer your phones, and won’t let me set up MyAccount because the information you’ve sent me is invalid, can you advise how I’m supposed to get my service up and running? 2 calls aswered silent after 15m on hold.

  • abbeyytaylorr4 Abbey Taylor (@abbeyytaylorr4) reported

    @Gaskyns @TalkTalk Terrible isn’t it! I’ve been on phone for 2 hours and refuse to put a manager on and keep putting me on mute. I will keep going until I get compensation

  • Duffield8 Paul (@Duffield8) reported

    @TalkTalk Ian just sort the problem out , all the info is on the Dm . We cancelled may and are still being asked for money , and when the customer service team who are paid to help just ignore and lie to you theres no hope . I just want you to get talk talk to stop contacting us .

  • seantkd Sean M (@seantkd) reported

    @Plusnet Hi there, I recently joined from talktalk and my full fibre is supposed to go live on Monday. I've still not received the new router yet, does it normally arrive close to the activation date. Any help would appreciated.

  • TheRobNicholas Rob Nicholas (@TheRobNicholas) reported

    @TalkTalk I’m absolutely disgusted with your customer service team. My internet hasn’t worked for a month and I was told I’d have to pay for an engineer to come out ! I’ve been with talktalk for over 5 years this is terrible!! I need this sorted !

  • MrEMoody Edward Moody (@MrEMoody) reported

    @TalkTalk really unhappy with the service I am getting from @TalkTalk at the moment. Upgraded to future fibre last week which stopped working and after an hour on chat with customer services you said you would send a new router which I have had no confirmation of and not arrived

  • JaniceBlackley janice blackley (@JaniceBlackley) reported

    @TalkTalk A better service

  • Gordon4421 Gordon4421 (@Gordon4421) reported

    @TalkTalk Have DM you. Terrible that I have to call you out on twitter rather just speaking to someone over the phone

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