TalkTalk Outage Report in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (67%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (3%)
-
TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent TalkTalk outage reports came from the following cities: Hebburn, Gateshead, Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Hebburn |
||
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
-
Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
-
Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
-
𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
-
Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
-
CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
-
fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
-
Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
-
Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
-
Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
-
nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
-
Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
-
nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
-
Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
-
Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Samuel.
(@smitch_90) reported
@TalkTalk your customer service is shocking isn’t it. Since my service went down, I’ve been fobbed off, pushed from pillar to post and lied to multiple times. Not to mention the time I’ve wasted trying to contact you, or waiting for the complaints manager to contact me.
-
Pacey
(@HeldersIsGod) reported
@GeordieMariner @TalkTalk Clearly are mate. They used to be decent, but they are **** now. Leaving them as soon as my contract expires.
-
Stephen Pearson
(@Stephen38897364) reported
@TalkTalk hi , my router has been stuck on the the amber light all morning even though the lights on the modem are green. I tried restarting / resetting the router. Power down for 30 minutes and still the router Light is amber.
-
Mr Farquar
(@MrFarquar) reported
@TalkTalk what magic can you provide in DMs that you cant here? or cant on the phone, or in online chat? That hasn't been provided the last 12 times? Put magic fix public, pin it to your feed.
-
The Real Mark Maskell ♥️♥️
(@markypoos1) reported
@TalkTalk been on the phone tonite for 2 hours just to stop our line and change address. Spoke to multiple people. Multiple bouncing .Promised call backs. Nothing Worst service we have ever encountered. Disgusting.
-
Hannah 😷 💙 #IStandWithUkraine
(@Foxes_Garden) reported
@TalkTalk I have just received a bill for this month & next month and see no evidence of the promise not to be charged from the handler on the day I originally cancelled, nor from the confirmatory email, nor from the agent on chat. This has been a woefully bad experience. Pls sort it out.
-
John Sessions
(@JohnSessions999) reported
My Broadband Speed Test - Avg Down: 2.8 Mbps, Avg Up: 1.8 @TalkTalk is this right my WiFi is very slow
-
Tej
(@TejB) reported
They never called, pretty standard customer service from #talktalk
-
unknown_soul
(@Unknown_soul8) reported
@TalkTalk @TalkTalkGroup disappointed with the service provided.I was on call for over an hour 2 claim my refund of £50 bck which was supposed 2 automatically return 2 my account upon talktalk receiving their equipment.However,as always,we are having to chase up.I want my refund!
-
John Hames
(@JohnHam64809211) reported
@TalkTalk how can i acess the live chat on the tlak talk website as i cannot find it and when i have called to give you 30 days notice i get to the stage where you have are going to give the terms and conditions of cancelling my contract and disconnecting the service i am cut off