TalkTalk

TalkTalk Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Newcastle upon Tyne, England 07/18/2024 15:50

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Consett, Sunderland, Hebburn, Gateshead, Wallsend, Seaham and Prudhoe.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomConsett Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSunderland E-mail

Community Discussion

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TalkTalk Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • fatbloke70 fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • Jo7Lawton Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

  • Jo7Lawton Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • lesburridge Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

  • R_PATT_ Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • whufcne Richard Johnston (@whufcne) reported from Sunderland, England

    Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

  • Jo7Lawton Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • billmiddlemas 𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • CompareSoftware CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

  • aaronbetts9484 Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • lorrers Lorraine Craig (@lorrers) reported from Newburn, England

    @TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Elizabeth_1946 Elizabeth Ellen (@Elizabeth_1946) reported from Penrith, England

    @TalkTalk you have limited my husband’s account. A promised return phone call never happened. My emails are not getting through either. If anyone there is interested in looking into this the incident number is 210731-000190 complaint CMP-142939

  • _palvinder Palvinder Singh (@_palvinder) reported

    @TalkTalk Looks like LS18 outage ‘might’ have been resolved, over a week of no internet!

  • A14807115 A (@A14807115) reported

    @Infosys @TalkTalk @Dena_tahmasebi India is not a developed country because of Indians only (both government and non-government). Some issues: * Indians who live in India are not that intelligent because there is no world class product from India. * Indians don't accept their mistakes. * Indians are egoistics.

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    @TalkTalk @TalkTalkGroup we have been on live chat and in conversation over phone since 11:30 and still no one is helping us. Your customer service is absolutely appalling. We have 2 people working from home who literally can’t because of your WiFi. Please help.

  • BenGibbins Ben Gibbins (@BenGibbins) reported

    @TalkTalk cont... The resolution seems fairly obvious to me: new free router, refund on the add-on I've been paying for additional speeds that I've not been getting. Plus an apology might be nice. Which I explained on the phone, only to be cut off.

  • queenmonkeey CharIie B (@queenmonkeey) reported

    @TalkTalk Need to ring to cancel my account

  • CaptainHaZ Craig 💜🤍💚 (@CaptainHaZ) reported

    @TalkTalk I'm expecting a house move to complete today, how long should I wait until the broadband is working again? My router has had a DHCP lease since just after midnight but still nothing. Also you 'chat' service after a line test on your website isn't working.

  • BenGibbins Ben Gibbins (@BenGibbins) reported

    @talktalk After many years of great support and help, I'm very unhappy this morning. 2.4ghz home network was producing under 0.55g. 5g fine. Phoned. 1 hour on the phone. Told I wasn't get the speed I was paying for. Lots of tests. Told to wait and it'll get better.

  • queenmonkeey CharIie B (@queenmonkeey) reported

    @TalkTalk Yeah thanks, I’ve already read that. Know I have to ring so they can try to convince me to stay. No equipment to return I’ve never been sent anything and my end of contract date was 2007. Very frustrating that it just can’t be cancelled without that hassle

  • gemmarose_9 G e m m a . R o s e (@gemmarose_9) reported

    @TalkTalk Shocking customer service. Unable to contact you via email or live chat or via phone. Chasing for a code for a ring camera that we were meant to get as part of us upgrading with you. How are we meant to get in touch! Imagine if it was an actual complaint! 🙄