TalkTalk Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1 and NE6.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at TalkTalk
TalkTalk is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (69%)
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Wi-fi (10%)
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Phone (8%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Houghton-Le-Spring, Blyth, Sunderland, Seaham, Gateshead and Chester-le-Street.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Jo Lawton (@Jo7Lawton) reported from Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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Jo Lawton (@Jo7Lawton) reported from Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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Jo Lawton (@Jo7Lawton) reported from Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Aaron (@aaronbetts9484) reported from Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Stephen Howse (@liberalstephen) reported from Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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Richard Johnston (@whufcne) reported from Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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fatbloke (@fatbloke70) reported from Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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Les Burridge (@lesburridge) reported from Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Mark Choake (@markchoake) reported from Chester-le-Street, England
@TalkTalk is there a problem with service in county durham today? Internet off all day
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nikki (@nikkicrowley1) reported from Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Abbie✨ (@simplyajblog) reported from Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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nikki (@nikkicrowley1) reported from Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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nikki (@nikkicrowley1) reported from Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Ruth Patterson (@R_PATT_) reported from Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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TalkTalk (@TalkTalk) reported
@ROBERT12772279 Calls to our number from a TalkTalk landline are free of charge. If you are calling from a mobile, any charges will be set by your network provider. Cheers, Andy
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Sinky (@SinkyCod) reported
@TalkTalk absolutely disgraceful service. Full fibre with free Wi-Fi booster. Been on the phone for nearly 2 hours being told there is no free Wi-Fi booster. Why have you got your salesmen going to peoples doors offering lies?
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John brown (@MillenMillen12) reported
@TalkTalk Did u not read my reply ? I said remind me never to sign up with talk talk you can't even get your box's to talk let alone people!!!!
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ROBERT GRIFFITHS (@ROBERT12772279) reported
@TalkTalk @geteero still no signal happened to use the hotspot from the phone I'm paying for nothing I want my contract ended you can have your router back the second one and still no better no service
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Hamid Reza (@hamjam101) reported
@TalkTalk, I haven't had internet or a landline since the 22nd of March. I have called and called and yesterday was in chat for 5 hours, with no resolution. Please just send an engineer to reconnect the line.
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ROBERT GRIFFITHS (@ROBERT12772279) reported
@TalkTalk Yes from my mobile I ended up paying £90 last time and you still cut me off have to waiting on hold twice I just want to close my account I've had nothing but trouble and I just want this over
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GDPRbreach (@GDPRbreachesICO) reported
@TalkTalk Is Talktalk down in Penryn? We have no broadband. Line test is doing nothing, just hanging
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Moretta Still Toddy's Friend#RIPKevin (@moretta_moon) reported
@TalkTalk worse internet service ever always dropping out 4 times already since 4 am. Slower than Dial up Truely awful Get your Bl**dy act together
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Isobel (@IsobelandCat) reported
@TalkTalk the other day I got a message requiring me to retune my tv. Since then only access to a v narrow range of channels. I managed to watch a channel 4 programme via the app, now I can’t access the app. I’m v busy I just want to be able to watch some television. Fix this.
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Eshadoot (@eshadoot1) reported
@TalkTalk My landline is not working for over a week,No technical assistance available. Website CHAT has no hyperlink it is so frustrating