TalkTalk Outage Report in Hetton-Le-Hole, Sunderland, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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bec
(@RebeccaNewbery) reported
from
Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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Lorraine Craig
(@lorrers) reported
from
Newburn, England
@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Mark
(@MarkOnTwittter) reported
from
Hartlepool, England
@xCountMeInx @TalkTalk Me too, any help TalkTalk ?
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@BumboSwerve) reported
@ValenOnVulcan @TalkTalk Ah is it working in Bingers now. Thats good. Do I risk walking back home to check my broadband though? Shame Talk Talk cannot actually let people know when it's broken or when it's fixed. Ha ha
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Kurama
(@IgotFabrozen) reported
@TalkTalk How are you going to say you have planned maintenance starting last night on the 5th and now it says the same hours starting after midnight on the 6th. Still having problems for the third day now. Sort it out.
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Beth Hallam
(@Witsmcgee_007) reported
@TalkTalk Anyone else in the LS6 area still having internet issues? This is becoming unacceptable now :(
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Steve R
(@ster145) reported
@martinflegg @TalkTalk Still happening - this is most definitely a Talktalk issue as I just restarted DSL on the router and it’s come back to life. Can TalkTalk at least acknowledge they have a problem please?
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Elisheva
(@LizKnuckles) reported
@TalkTalk I live in London and my wife has been down all day. I have work commitments and a toddler to entertain- how much longer will this take? This is appalling.
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Dexter Manning
(@DexterM40375021) reported
@TalkTalk All well and good but this has been going on for too long now. Bet you still expect us to pay the full bill when a full service has not been provided
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Michael Rossi
(@onemichaelrossi) reported
@talktalk BD16 area still down, its now the 3rd day.
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Taz Abdul
(@taz_abdul) reported
@TalkTalk Monday upgraded to fibre. And I was shown to recieve Alexa or Alexa dot free via Amazon. I’ve called to ask In regards to this and was told we used to do this now don’t. And to try again. My issue is why give false advertisements to customers and they recieve nothing.!
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DanJG
(@ValenOnVulcan) reported
@TalkTalk Ok it's just gone off again after working for 4 hrs. My wife is trying to work from home this is unacceptable. Sort it now please we've had enough. Only been a customer for a month, terrible service @whichuk @OmbudServices
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Major Apollo Tom
(@MajorApolloTom) reported
@TalkTalk Thx. The problem has now been resolved.