TalkTalk Outage Report in Hetton-Le-Hole, Sunderland, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Phone (11%)
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Wi-fi (9%)
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Total Blackout (8%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Spennymoor, Chester-le-Street and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk my area Sr8 4qq. Is that down for Internet?
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Mark
(@MarkOnTwittter) reported
from
Hartlepool, England
@xCountMeInx @TalkTalk Me too, any help TalkTalk ?
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Finn
(@rightupyou) reported
@TalkTalk There's nothing to discuss. I tried to cancel two days in a row. Your call team refused to let me cancel claming 'the system will not let them cancel'. I was on the phone for 30 mins today. It's done now. I've cancelled the DD. Best wishes.
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Serkan Çınar 🇹🇷🇬🇧
(@Serkann82329582) reported
@Hyperoptic Hey hyperoptic..... Your better than @BTGroup and @TalkTalk .... Over four years and no problems at all. No slowing or cutting off. You are the one.
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Kirsty Collins
(@kirsty_collins1) reported
@kelda_kelly @SkyUK @OpenreachHelp We've had nothing but problems, speed issues and Internet dropping since we switched from TalkTalk to Sky's 'superfast' broadband. Hope you get sorted soon 🤞
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Alex Martin
(@alexpetermartin) reported
from
Bournemouth, England
@TalkTalk @TalkTalkGroup I’ve had no internet all day, the problem was reported at 9:30am... Any chance of someone helping?
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Chanel Watson
(@ChanelWatson5) reported
@TalkTalk just got home from work and our Internet is down, has the earlier issue been resolved?
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Vicky Olusanya
(@VickyOlusanya) reported
@TalkTalk is there an outage near Mitcham, Surrey at the moment?
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Nazzle #COYG
(@Mrs_AhmedZaman) reported
@OpenreachHelp I've been waiting now since last Weds for my WiFi and told by @TalkTalk you would be fixing issue today. Still nothing. What is going on?? Sick of being ignored!!
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Mr Hvndred Plus 🇯🇲
(@onairbeats) reported
@TalkTalk hello, I’ve called Talk Talk customer service twice and both time the call has been disconnected. Don’t you have a phone line that works so I can actually get help as there’s no way to chat to your staff on the website ? #talktalk
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Steve Watts
(@MrMultispace) reported
@TalkTalk Because I'm in an area with patchy mobile service I'm stuck with a landline. The loyalty team will offer nothing acceptable because I'm in contract but that's OK cos the minute my contracts up, I'm gone. The rise for the boost so far £4 in 13 months.Corporatetheft. Indefensible.
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kir
(@kir_kirstyince) reported
@TalkTalk hi there my internet is down - amber light on the box I hadn't noticed as I have been at an appointment This could be a real issue as I work from home & am shielding Please can you help