TalkTalk Outage Report in Hetton-Le-Hole, Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at TalkTalk
TalkTalk is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Ferryhill, Hartlepool, Durham, Spennymoor, Gateshead, Sunderland and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Ferryhill |
TV | |
| Newcastle upon Tyne |
Internet | |
| Hartlepool |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk my area Sr8 4qq. Is that down for Internet?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Mark
(@MarkOnTwittter) reported
from
Hartlepool, England
@xCountMeInx @TalkTalk Me too, any help TalkTalk ?
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Cumine
(@michellebees) reported
@JoshuaD39975368 @TalkTalk @TalkTalkGroup Same problem for me
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Christopher Yeates
(@Christo59605489) reported
@TalkTalk I have been on the chat for over an hour and got nowhere explain that,on hold for 30 minutes no help whatsoever
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Nicki
(@NLJ161179) reported
@TalkTalk Ive done that and you just tell me you can't help and to call which ive done 9 times and 2 online chats. Its the worst service ive ever had
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Adam+Calc
(@AdamCalc) reported
More internet problems with @TalkTalk Why does this happen every day?!
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Lexi Revellian
(@LexiRevellian) reported
@TalkTalk Yesterday my home phone went dead and the internet is down (amber flashing light on router). I've reported it, but I'm not sure it's been taken on board that my phone isn't working. Fault timeline says 'Internet connection looks good' - ha! Fault ref. REP-11764060.
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vicki
(@vicki55172999) reported
@TalkTalk shocking customer service. Engineer failed to turn up spoken to 2 different agents then told to live chat and they can’t help either. Waited in all day no one came. Appalling service 😡
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shannon
(@shannoooonie) reported
@TalkTalk why has it taken three hour long phone calls to cancel my account and it’s somehow still not cancelled!!!!!! I’ve been on hold for 45 minutes what is happening here
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Global Educator - 🇪🇸🇫🇷🇪🇺🇺🇦🔶
(@global_educator) reported
@HeadSurrey @LloydsBank So sorry. My mum had someone from @TalkTalk a few years ago pressurising her to change her phone service. She signed as she felt quite threatened and was a pensioner living alone. I called TalkTalk to complain but they weren’t interested.
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Mark Campbell
(@FalconsChairman) reported
@TalkTalk I will be getting prices for the house damage. Do I send to you?
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Mark Campbell
(@FalconsChairman) reported
@TalkTalk Sure let’s talk damage to property