TalkTalk Outage Report in Hetton-Le-Hole, Sunderland, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Washington and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Washington |
||
| Sunderland |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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Lorraine Craig
(@lorrers) reported
from
Newburn, England
@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Mark
(@MarkOnTwittter) reported
from
Hartlepool, England
@xCountMeInx @TalkTalk Me too, any help TalkTalk ?
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Wilfred Jenkins
(@WilfredJenkins) reported
@TalkTalkGroup I am not very happy with TalkTalk at all!!!!!! You have totally failed me or my support staff by not helping me at all! Because you didn’t not tell them about engineer not coming only told them remotely? Why we wasn’t aware about this! Disgusting services!!!!!!!
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Stealth Ninja
(@setzninja) reported
@shockproofbeats Talktalk gave my number to another guy as well. I spent literally hours on hold to them back in 2006 to the point where I was sobbing down the phone. I got all his charges as well. It took 8mnths to realise their mistake, they never apologised I will NEVER use them again
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Holly pee
(@Holly_prior) reported
@TalkTalk @TalkTalkGroup How do I make a formal complaint? Never received such bad customer service from a company before!!!!!!
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Nigel McKinney
(@NigelMcKinney) reported
@TalkTalk Morning. No broadband today - again & no response to a dm yet. Your customer service is usually v good in my experience. Can someone respond quickly please
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Catty.boo
(@catznoze) reported
@virginmedia how (lots of swear words) are your customer services???? You do not deliver on the promises you make and then offer no solution. I wish #talktalk where in my area, they are excellent.
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James Carter
(@daystatehunter) reported
@TalkTalk need some advice please, we have tried to call but every time we call it states you are closed. We need cancel a talktalk service, the account is in my grandfathers name but he is in his 90’s and struggles on the phone. What’s the easiest way to cancel the service down
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John Munday
(@johnrmunday) reported
@gpfradgley @ThreeUK Finally. I use Three over in Hemsworth and get 70Mb/s down on 4G. Original TalkTalk line cost £50+ pm and gave us 6 Mb/s AND we are next to the telephone exchange i.e. within 100m! #Threesavesthedayagain
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jai.
(@weluvyoujaidah) reported
im so sorry but i did not become his bestfriend, talktalk to him, be there for him during his breakup, support him through all his decisions, & always check up on him for him to then tell me ; if he gets this girl he’s gonna stop talking to me…ain’t NO WAY.
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Matt Hills
(@TheNumber27) reported
Hey @TalkTalk your rubbish and constantly interrupted service prevented me from watching my paid for tv service tonight - I will be expecting compensation for not getting what I pay for from you - immediately...
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Jean Rogers
(@jeanrog9416) reported
@LiamBeh98157012 @LiamBeh98157012 I wouldn’t bother changing to talktalk if I was you! I’ve been with them for about two years and price due to go up! Changed package online and no communication from them! Awful follow up service!