TalkTalk

TalkTalk Outage Report in Hetton-Le-Hole, Sunderland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Hetton-Le-Hole, Sunderland, England 11/01/2025 05:20

November 01: Problems at TalkTalk

TalkTalk is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (5%)

    Phone (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hetton-Le-Hole, Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Washington and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Total Blackout
United KingdomChester-le-Street E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • JoseMun16791496 Jose.Munoz (@JoseMun16791496) reported from Gateshead, England

    @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

  • R_PATT_ Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

  • Jo7Lawton Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • whufcne Richard Johnston (@whufcne) reported from Sunderland, England

    Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

  • Neiljrout12 Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk my area Sr8 4qq. Is that down for Internet?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?

  • Jo7Lawton Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

  • billmiddlemas 𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • RobbyRSSRobot Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

  • liberalstephen Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • Neiljrout12 Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk Internet down in Sr8 area any idea on how long for?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • simplyajblog Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • markchoake Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • Jo7Lawton Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • W41K3R_27606 W41K3R 27606 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Karenke06688272 Karen Kennedy Yoga (@Karenke06688272) reported

    @TalkTalk cannot hear customer service rep only 50 people in background!!!! Overcharged!!!!!!!!!

  • Richard04580613 Richard (@Richard04580613) reported

    @TalkTalk I rang 2 weeks ago with a complaint and you said you would ring me back yet I’m still waiting - is it because you have broken @Ofcom rules by not automatically paying me the compensation owed for loss of service for greater than 48 hours and falsifying your records?

  • rbg0212 Rob Gibson (@rbg0212) reported

    Wow! How good is @talktalk wifi? 28 feet from my router, two devices accessing the wifi and one door closed, boom, no signal!! Cannot wait to dump this contract, as much use as a chocolate fireguard.

  • TheRealAJStorm AJ Storm (@TheRealAJStorm) reported

    Internet has crashed twice tonight and has constantly had issues since we first got the contract. Message to everyone - avoid TalkTalk at all costs.

  • tricia2coach Tricia-Lynn Hobson (@tricia2coach) reported

    @thivi1598 @TalkTalk I still have no WiFi and no help 🙄

  • TerriShaw08 Terri Shaw (@TerriShaw08) reported

    @TalkTalk please explain to me why we can’t get through an episode of Pepper Pig without our internet cutting out at least 4 times! No engineer turned up to the initial set up and now you want us to pay for you to come out and see why our connection is so crap 🤬

  • Joanne79752918 Joanne (@Joanne79752918) reported

    @TalkTalk Having problems again with broadband. Off from mid afternoon Sunday and still off. This following being offline all the easter holidays, not good enough talktalk!

  • JordanJackson94 Jordan Jackson (@JordanJackson94) reported

    @TalkTalk Is it still down? I'm having issues still

  • P0tr1ck_Bateman Video Tapes (@P0tr1ck_Bateman) reported

    @TalkTalk any reason why wifi is so slow atm?

  • GamerKitUK Keith (@GamerKitUK) reported

    @TalkTalk Ol6 down too