TalkTalk

TalkTalk Outage Report

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours

The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TalkTalk Outage Chart 11/21/2024 01:50

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Will TalkTalk compensate me for the outage?

TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Total Blackout (12%)

    Total Blackout (12%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent TalkTalk outage reports came from the following cities: Bermondsey, Tower Hamlets, City of Westminster, Wellingborough, Coldblow, London, Harringay, Islington, Dartford, Upminster, Bradford, Manchester, Nottingham, Radlett and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomBermondsey Internet
United KingdomTower Hamlets Internet
United KingdomCity of Westminster Internet
United KingdomWellingborough Internet
United KingdomColdblow Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • f0rgottenLive f0rgotten_ (@f0rgottenLive) reported

    @TayTayz95 @TalkTalk Same over here, they are having issues with the MyAccount service so I assume something hasn't updated however they have been having the issue for like 12 hours been without internet all night

  • fourcleanpaws stephanie (@fourcleanpaws) reported from Hastings, England

    @TalkTalk this is a joke inbox in rubbish ask same questions and get no where. Ring up they hang up

  • DevilBearBec DevilBearBec🧚🏼‍♀️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DevilBearBec) reported

    @TalkTalk in hold for 45 minutes, spoken rudely to, refund promised 6 weeks ago still not actioned and just had someone hang up on me! Amazing customer service

  • MarkMasson7 Mark Masson (@MarkMasson7) reported

    @TalkTalk any issues with emails at the moment, in Scotland?

  • GWelland11 GAZZAW 🇺🇦 (@GWelland11) reported

    @TalkTalk there are obviously problems, "ERROR Version 4.7.0 - Released 26/04/2022 Oops, it looks like there's been a technical issue :-( Please try again, but if the issue still persists, check back at a later time."

  • Woahdelly adele (@Woahdelly) reported

    @TalkTalk Has anyone given notice to cancel their contract and been told a confirmation email would be sent and you never received? Is this some kind of scam to say you didn't give enough notice for talk talk to incur extra charges?

  • BluangelBlufizz Bluangel (@BluangelBlufizz) reported

    @TalkTalk why would you change me onto paper billing without my permission? You have charged me for a paper bill that I didn't request and you have not deducted a payment I made on my account. I'm sick to death of your help advisers messing up my account. Where do I complain?

  • bobbybramble66 Robert Bramble (@bobbybramble66) reported

    @TalkTalk worse company in the world. I cancelled my contract, 18th of May last due, had a email saying I'm due a refund, can't refund it back to my card as all my details have been removed, have to wait upto 10 days for a cheque. A seriously rank bad company.

  • richardhealey Richard Healey (@richardhealey) reported

    @TalkTalk What an absolutely awful service a days work lost already no updates or way of contacting anyone phones automated and live chat unanswered @TalkTalk

  • Woahdelly adele (@Woahdelly) reported

    @TalkTalk Has anyone given notice to cancel their contract and been told a confirmation email would be sent and you never received? Is this some kind of scam to say you didn't give enough notice for talk talk to incur extra charges?

  • TabbyForTea Tabby (@TabbyForTea) reported

    @thetafferboy @TalkTalkGroup TalkTalk are a diabolically bad company to deal with in sooooo many ways - I hope they realise how 💩 they're being here and waive the charge 🤞(although I won't hold my breath)

  • WTEBN Will 📸 (@WTEBN) reported

    …Obviously I’m not really expecting an actual resolution because this is TalkTalk after all but I can pretend to be optimistic for now as I continue to count down the months until I’m free of this contract with them and can find a responsible provider instead.

  • BluangelBlufizz Bluangel (@BluangelBlufizz) reported

    @TalkTalk any idea why your Twitter advisers refuse to give me details/link about how to make a complaint? 🤔

  • richardhealey Richard Healey (@richardhealey) reported

    No internet since Saturday BT say there’s no problem with their equipment tried a different router same problem status on my account says it’s still with the engineer which it isn’t and no obvious way of contacting customer support 🤷🏼 @TalkTalk

  • Chrisfrom3TFM 💙 Chris Reid 🏆 (@Chrisfrom3TFM) reported from Kilmarnock, Scotland

    @TalkTalk my internet dropped numerous times when I was streaming from my TV this morning, are there known issues in the KA1 area?

  • jameslincoln240 James Lincoln (@jameslincoln240) reported

    @TalkTalk @wrexhamcbc @wrexham my TalkTalk is currently still off currently very unhappy with the TalkTalk customer service. I tried to speak to them about a Sim card but they was not helping me. Might swap networks because of this inconvenience and the waytheir customerserviceis

  • mummynewton Helen Newton 🦄💞💐 (@mummynewton) reported

    @TalkTalk Hey are emails down?

  • cmh_chris Chris Howard 🇺🇦 (@cmh_chris) reported

    @TalkTalk Email is down - when will it be back ?

  • Woahdelly adele (@Woahdelly) reported

    @TalkTalk Has anyone given notice to cancel their contract and been told a confirmation email would be sent and you never received? Is this some kind of scam to say you didn't give enough notice for talk talk to incur extra charges?

  • StevenBishop15 Steven Bishop (@StevenBishop15) reported

    If @TalkTalk offer you a £100 voucher to stay with them, I implore you not to accept the offer. You won't get the £100 voucher, you will get stress, lied to, hours spent on hold, incompetent managers, rude 'customer service' staff, and end up leaving anyway. #TalkTalk

  • MrMnd73 Mr M 🇬🇧 (@MrMnd73) reported

    @RickSacrop @virginmedia Unfortunately, the only alternative for me is Sky, which is much more expensive than what I pay Virgin. Tried TalkTalk, but that was awful, in my area.

  • TabbyForTea Tabby (@TabbyForTea) reported

    @TalkTalk There isn't, I stopped using your services ages ago because the entire experience was so terrible, but I admire the optimism of this reply!

  • StevenBishop15 Steven Bishop (@StevenBishop15) reported

    @TalkTalk Been there, done that, all I got was lied to and zero help whatsoever. Complete and utter waste of time.

  • DannyMo06992234 Danny Morgan (@DannyMo06992234) reported

    @TalkTalk I need to terminate my contract early, how can I do this?

  • pauloverdi me (@pauloverdi) reported

    @TalkTalk how is it that every time I try to log on my account, it says it is down for maintenance? 😡

  • ron49zie Ronald Frederick (@ron49zie) reported

    @TalkTalk has there been an email outage? Can’t send or receive emails since about 4.30 pm today.

  • Teflonbenny Ben Radford (@Teflonbenny) reported

    @MartinSLewis please, I need your help. @TALKTALK have admitted didn't cancel acc when requested, billed me and sold debt 3rd party debt collection, default placed on me. What can I do as talktalk not replying

  • WTEBN Will 📸 (@WTEBN) reported

    @M0THB0Y @Plusnet I was with them before. The internet speed and reliability was a bit patchy but their customer service was infinitely better than TalkTalk. Unfortunately I have a long time before I can make a change.

  • WTEBN Will 📸 (@WTEBN) reported

    Well, I just had a call from the “complaints team” at TalkTalk. After a very therapeutic few minutes telling him about my treatment from the “customer service” team now and previously he has arranged an engineer to visit tomorrow and a call back after to discuss compensation.

  • BrendanMullakee вŕέή (@BrendanMullakee) reported

    @TalkTalk No Internet for practically a month. Bill up 13 pounds or so. Engineer can't fix it so you want to charge me for a 2nd visit. Within 30 seconds it's miraculously free for the visit because I'm leaving. Shysters, Charlatans and Crooks Ta-ra anyway.