TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Horsham, London, Newham, Leicester, Walthamstow, Sheffield, Palmers Green, Camberley, Swindon, Manchester, Bermondsey, Lewisham, Slough, Leeds and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Internet | |
| London |
Internet | |
| Newham |
Internet | |
| Leicester |
Total Blackout | |
| Walthamstow |
Wi-fi | |
| London |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Ghormeh Sabzi
(@sabzeepolo) reported
@TalkTalk zanele complaints manager finally called us about our lack of service quality & connectivity only to shout at me talk over me get her facts wrong and then hang up on me @sky please rescue us! Most inept WiFi provider ever
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Benjamin *****
(@benlibdem) reported
Poor internet connection from @TalkTalk was persuading me to switch at the end of my (ironically not fixed) fixed contract, but xenophobic comments from their Manchester-based agent that their colleagues’ previously were wrong because they’re foreign makes me want to leave now 🤢
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Christina Hanna
(@Christi74690658) reported
@TalkTalk my internet keeps turning off I have reset about 20 times and it’s still happening can’t get on your live chat can’t find it on your website and number is not recognised I’m getting very cross now that I’m paying for a service that you are don’t providing
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Dr Mahendra G Patel
(@drmahendrapatel) reported
@willowhaye @bt_uk They’re all as bad as each other Charlotte — trust me @TalkTalk It must be a nightmare for you — hope it gets sorted soon 🙏🏽
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Lou Guinelly
(@louiseguinelly) reported
@TalkTalk Yes please run your test's and get a fix as soon as possible. I am not putting up with this all weekend.. I have to work
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Emma Barnard 💙
(@PatientAsPaper) reported
The technician that did the job yesterday clearly needs to return and fix the faulty wiring @TalkTalk #badcustomerservice
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🐐
(@QuixX_FN) reported
@TalkTalk umm why am I on 1000 ping then? (On a Ethernet) but then it starts at 1000 then goes down to 25 like my games don’t feel smooth or anything
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Kieran Wright
(@kieran9194) reported
@TalkTalk why has my internet been not working for 48 hours and When it does it gets 1.6mbps - you sent a engineer to fix it and he hasn’t even done that ????????? No wonder why I want to leave
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still can't work out who i am ᐰ
(@peterainbow) reported
@TalkTalk truly truly awful customer service, btw asking intrusive questions on a phone about whether i have any disabilities so that you can then decide what to do after having refused to provide accommodations such as chat is discrimination IMHO
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still can't work out who i am ᐰ
(@peterainbow) reported
@TalkTalk so now you say in the DM we have to wait for the complaint, which does not include not having voicemail, so you are saying we have to have no voicemail until some unspecified time, seems to me you should enable voicemail in some way until YOU sort YOUR mess out
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🏳️🌈🆃🅸🆉🆁🅷🅴🅰🅳🏳️🌈
(@TizRheaD) reported
There are a couple more to add on here tonight. First is @TalkTalk They've never provided a good service, NEVER, and now they want to hike their prices up. This company seriously deserves to go out of business.
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Claire
(@clairelsmith10) reported
@TalkTalk appalled by your Customer Service. Apparently it's acceptable to not have internet for 3 days? Can you explain that to my manager because I can't log in and work? Customer Adviser did not listen & then hung up when I asked for Complaints procedure!
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Hannah McAleavey
(@HannahMcA94) reported
@TalkTalk My service was to be cancelled on the 18th May. Have been billed again. When I rang to query why it still hadn't been cancelled, I got passed around and disconnected. The latest colleague has also hung up as they are unable to help.
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still can't work out who i am ᐰ
(@peterainbow) reported
well that was a completely ****** day, @talktalk have got away with breaking the law and nothing i can do about it, the emotional harm that this has done to me is bad, where is our legal system it's a fundamental part of democracy @JolyonMaugham
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Cheng
(@acopolis0036) reported
@TalkTalk moving home now, why you end my old home’s service without opening my new home’s, now I don’t have any signal😩
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Yash Tandel
(@YashTandel21) reported
@TalkTalk my wifi is down and the router has been blinking orange light for the last hour. help.
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Hannah McAleavey
(@HannahMcA94) reported
@TalkTalk possibly the worst customer service I have ever experienced in my life. Transferred 4 times, then disconnected. Not one operator seems to know what they're employed for.
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Sufia
(@h_sufia) reported
Why don't these people working in customer service get to the point? they be like "Good afternoon and thank you for calling talktalk my name is Robert, I have 7 kids and my favourite football team is Liverpool and I am 8 ft tall how may I help you today?" When I was working in
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bob smith
(@872b0ba92ab740f) reported
@TalkTalk I've had no broadband for 5 days. It was supposed to be sorted within 24 hours, this was Sunday evening. Can't get through to anyone on the phone. Really don't know what to do. Broadband is essential for me. Never come across a company with such bad customer service
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WFCmill
(@themill72) reported
@BBCNews I've been struggling to get a broadband service for the last 3 weeks @TalkTalk, it's been nothing but a farce
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Michael Cunningham
(@fenderbass1966) reported
@TalkTalk some great deals on talk talk round £25 per month I’ve been a loyal customer for 16 years ime a pensioner and I pay £42 a month I can not really afford that I am not happy considering bt etc are doing really good deals😡😡😡😡😡😡😡😡😡
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Tess Niland Kimber
(@TessNilandKimbe) reported
from
Pulborough, England
@TalkTalk Dreadful webmail service today. Is there a problem in RH20?
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ed francis
(@pompeyhedge) reported
And my @TalkTalk is down AGAIN. What a completely useless company. Way worse than VM. Unbelievable, but true.
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still can't work out who i am ᐰ
(@peterainbow) reported
@TalkTalk so do you not see a problem with using diff names for the same thing with your customers, that will confuse many people
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Sandorr Szegfu
(@SzegfuSanya) reported
@OpenreachHelp Is there any problem In coventry CV2 area in this moment? I have talktalk FTTP (using Openreach), link is live (Green PON led) but not getting IP address
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ad
(@grumpy_as_hell) reported
@jlz0z Dido Harding is either i) a complete idiot or ii) a brilliant actress doing a fantastic job of imitating a complete idiot. Given her failures at both Talktalk & Test and Trace, you decide. The idea that she is 'talent' and must be paid bajillions per annum is laughable.
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still can't work out who i am ᐰ
(@peterainbow) reported
@TalkTalk there is nothing to disclose is there and your last DM just told me to make a complaint, which we have already done, and so as i say, not really helpful, obviously you don't want anyone seeing this sharp practice do you
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The Countessa
(@TheCountessa) reported
@TalkTalk Please help. My router has been blinking orange a lot since Thursday morning. I've had to go into the office to work as have been unable to work from home. It occasionally goes white and steady, but not for long. Currently using mobile data up fast.
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Matt Potter
(@mattpotter23) reported
@TalkTalkBizCare Hi, I'm having issues with our business broadband, the download speed has dipped over the course of this week and is now only 2mb/s. Have run multiple tests. @TalkTalk
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Lou Guinelly
(@louiseguinelly) reported
@TalkTalk I am having issues with my broadband disconnecting. It has been happening for around 2 hours now and your website is not very helpful.