TalkTalk Outage Report
Why is my TalkTalk service not working?
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (13%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Caerphilly, Halifax, Liverpool, Barking, Wrexham, Cardiff, Birmingham, London, Batley, Hampstead, Uxbridge, Buckley, Fulham, Southwark and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Halifax |
Total Blackout | |
| Liverpool |
Internet | |
| Barking |
||
| Wrexham |
Internet | |
| Cardiff |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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natalie sales
(@nataliesales1) reported
@MSwarrior46 @TalkTalk Date I've had the same issues, I've gone with Sky now. Also I've raised the complaint with OfCom. The more complaints they get they will be investigated. I've had so much stress with talktalk, been promised calls, messages etc, with nothing being done. Shameful company!!!!
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Roz G #savetheNHS💙#FBPA#JohnsonOut
(@MsMetalmama) reported
@theGrit_music I use talktalk fibre and have never had a problem in the 10 years with them and they are relatively cheap.
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Vicky H.
(@Vicky70912901) reported
Any one else has problems with @TalkTalk ??. Theye doubled our bill,added charges we haven't used . Phone line down poor internet from £25 to £51!! Outrageous. When we call they use stall tactics to stop us cancelling!! Or correcting this!!
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Mark
(@Mark00000000002) reported
I got that pissded off with virgin media and there robbing tactis. I stripped out all the the cables and sent them back to Basterd branson! Never ever had this much trouble. Trust bt,sky,talktalk but stay well away from virgin rubbish. It takes alot to wind me up. they took the
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𝕸𝖎𝖘𝖙𝖔𝖋𝖋𝖊𝖑𝖊𝖊𝖘
(@DrMistoffelees) reported
Hey @TalkTalk stop calling me! The switch will be done next week (the contract has already ended and you lowered the speed on the rolling contract while charging for the higher speed) and you had the chance to resolve your fabricated speed issues.
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Brontë
(@Brontetheobald) reported
@TalkTalk your customer service is bloody awful!
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wayne parry
(@ParryWayne) reported
Why is TalkTalk so damn inefficient…why do I have to pay cancellation fee to TalkTalk and get another company to open a new account with TalkTalk makes no sense!!!! Very angry
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Damian McFadden
(@damianmcfadden) reported
@TalkTalk what is going on. I make you aware of ongoing issues and connection problems and the fact that dealing with it is consuming a huge amount of my time. What do you do. Consume more of my time grrrrrrrrr
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Bhavna Pattni
(@BhavnaPattni) reported
@TalkTalk Complaint sent directly to CEO of TalkTalk Tristia Harrison as absolute rubbish service provided by her staff on calls and chat. Asked her how she would feel if her staff spent working hours on calls and chats to resolve an issue? Still waiting Tristia!!
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David Cooper
(@free3Coffee) reported
@TalkTalk @Tonysmini Nope. Already tried to talk to someone and got nowhere. Why DM - what is the secret? My broadband is find - why do I need an upgrade? Cost now? Cost in future? If I move supplier, what are the implications? Copper line is roof height but fibre at ground level, easy to damage?
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Adrian Watson
(@BuggsUK) reported
@TalkTalk Future fiber transfered me to sales who want to transfer me back to customer service.
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Darren
(@lemonlooloo1) reported
@TalkTalk As you have increased my bill cos I'm out of contract I have switched to Vodafone, its not just cos of the increase. your service is shite so that too is a contributing factor. Stop overcharging loyal customers.
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Vicky H.
(@Vicky70912901) reported
@TalkTalk Was getting this rectified, and then phone went down.... Do the call handler's call back? Ahhhhh
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James Hiett
(@DonMadRog) reported
@Vicky70912901 @TalkTalk Cancel the D/D... they soon call you back 👍
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David Cooper
(@free3Coffee) reported
@TalkTalk @Tonysmini And I never respond to canned auto-replies 🙄!!
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Joshua dooley
(@Joshuadooley6) reported
@TalkTalk @TalkTalkGroup you never miss an opportunity to do the WRONG thing. Your so incompetent that I highly doubt you will even understand this tweet
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Chris Goodbourn
(@ChrisGoodbourn) reported
@virginmedia hi. I’ve always had a poor mobile signal in my house, 1 bar in a corner of the bathroom. But since Someone, I think Talktalk has been working on my local transmitter at Stop and Call, Goodwick, Pembrokeshire I have had no signal. What can you do about it?
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S O H O
(@sohombro) reported
@TalkTalk Been on hold to Talk Talk business customer services for 1 hour 5 mins and counting... 🥴
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jade barker
(@jadeyb110) reported
@TalkTalk can your brightspark engineers fix outside the property? I was told Friday I needed openreach as line isn’t in house after building work then today Iv been given brightspark appointment
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helen lloyd
(@helenll47435056) reported
@TalkTalk Two hours on chat . And no nearer a resolution.
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paul
(@paul62487547) reported
@TalkTalk Are you having intermittent network access issues in Derby area ?
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Corina Yvonne (she/her)
(@corinayvonn3) reported
@TalkTalk I'll still DM you with the issue, as I think you have a lot to improve in terms of your customer service and making it frictionless for your customers. That's if you would like the feedback?
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Susan Hughes 🏴🇪🇺
(@SusanGLH) reported
Customer Service is appalling @TalkTalk
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Jaime Collins
(@thejamsta) reported
@TalkTalk shocked an appalled at the service I am getting from you as a new customer. 1 week after go live date and still no internet!!! No manager call back as promised and a txt just now to say my issue is resolved…. IS IT BOLLOCKS
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Will 📸
(@WTEBN) reported
Was promised a phone call from a manager at @talktalk by midday today which unsurprisingly never happened. Instead I got emailed a questionnaire asking what I thought of them… That was fun to fill in!
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I’m your BoogeyMan (jay)
(@8toelover8) reported
@DrusillaGhoul @TalkTalk That sucks
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Tom
(@Yadarlikestoast) reported
£47 a month and always cuts off. Terrible service @TalkTalk
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Joshua dooley
(@Joshuadooley6) reported
Hi @TalkTalk @TalkTalkGroup thanks for calling me yesterday about a COMPLAINT i made and then putting the phone down on me for the 5th time in 3 days?! And not calling me back! You really are a HORROR show of CLOWNS. Cancel my broadband contract IMMEDIATLEY.
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Leila ♡
(@ohitsleils) reported
Joining @TalkTalk was the biggest mistake! It’s like talking to a brick wall, just constantly going round in circles!! Still waiting to speak to a manager about a complaint about a product fraudulently being added to our account now daily wifi issues. WORST COMPANY EVER!!!!!
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glenn masterton
(@glennmasterton) reported
Hi @ofcom. How do I go about filing a complaint about @talktalk? No internet for 5 days. No one answering phones or online chat. Twitter help unhelpful. Paying for fibre150 and I have nothing. No one to even talk to!?! For 5 days.