TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Southend-on-Sea, Wellingborough, Reading, Didcot, Poulton-le-Fylde, Mitcham, Middlesbrough, Birmingham, Aberdeen, London, Glasgow, Peterborough, Manchester, Barking and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Wi-fi | |
| Wellingborough |
Internet | |
| Reading |
Internet | |
| Didcot |
Internet | |
| Poulton-le-Fylde |
Internet | |
| Mitcham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dave McDonald
(@davidmcdonald92) reported
@TalkTalk Hi.. Is there a problem with the network in #Workington #ca14 my speed is going up and down like a yo-yo since boxing day and nothing has changed in my household.
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Dyffryn Clwyd FootGolf 🏴⚽️⛳
(@DcFootgolf) reported
@TalkTalk can you let me know how long the problems are going to last with the Internet please, in denbighshire
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mike collins
(@longwire1000) reported
@TalkTalk You would not know how to help
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mike collins
(@longwire1000) reported
What do I think of Talktalk cus service......useless. 21 days of reported problems and all I get is......please DM. Saying they are useless gives useless a bad name.
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Natasha Whiting
(@NatashaWhiting) reported
@TalkTalk our WiFi has been down for 7 hours and counting. It’s been rubbish since we “upgraded”
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mike collins
(@longwire1000) reported
@TalkTalk Slow slow up down slow slow
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mike collins
(@longwire1000) reported
Do TALKTALK Cus service keep records,? Think about it? Do they give you a case number so when you communicate with them again they can come up to speed, no? WELL PERHAPS THAT'S why you have to stat again on every call. Waste of my time and they have not met contract for 21 days
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Oracle, sad on the moon
(@oracle_navi_) reported
Not only are talktalk ******* me by being so terrible I can't stream video, but now Windows are trying to make me pay for a ****** app (2.8 star rating) to watch dvds on my own laptop that comes with a disk drive
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mike collins
(@longwire1000) reported
How to un sell a product. Piss the customer off like Talktalk has. Thats 21 days of problems and what does Customer service do ....well its still not fixed, but they still say please DM....
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Emmanuel Kweku Apaloo
(@ApalooK) reported
@Talktalk Take note that the Hisense SmartTv being added to our broadband network is fraudulent stop the criminality against us
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steven ferguson
(@sferguson1) reported
Customer service from @TalkTalk has got to be the worst of the worst. Reckon I'd have more chance of having a chat to The Queen on the phone than getting an answer from them. Not what you need over Christmas with a house full of kids.
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mike collins
(@longwire1000) reported
Slow slow down slow slower no control of the network quality from my point of view...thats my Talktalk line.
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mike collins
(@longwire1000) reported
@fogey @TalkTalk Cus service is a brick wall.
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mike collins
(@longwire1000) reported
@TalkTalk What and waste my time, fix the reported fault
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dat_matt_40
(@hornylancsguy) reported
@hempresskc @TalkTalk Virgin Media are pretty much the same, I swear my router drops connection at least 10 times a day yet whenever I complain they never do anything about it
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Gareth 🇪🇺 💙🕷🏳️🌈
(@fogey) reported
@TalkTalk Eventually. They don’t know what an ACN is, or why it was not supplied. They also couldn’t tell me how I was supposed to know that my order had been rejected so I could re-order it - or why TalkTalk couldn’t do that for me. Worst customer service I have ever encountered.
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_JT_A__V__F__C
(@Aston_JTT_Villa) reported
@Rijowhi @stiggaroo @OP4C Yeah, true. I guess I am quite lucky in that when watching I havent had problems yet with live or with regular programs. I have in the past though with both Virgin and TalkTalk
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Krezzy
(@krezzygamer) reported
@TalkTalk Had no internet for 2 days now. The problem is at the exchange and you know it but say that an openreach engineer isn't available. As per @Ofcom website if we the issue is not resolved withing 2 days you owe us £8 for everyday we go without internet. Better cough up now
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Mike Lunt
(@MikeHun11678519) reported
@TalkTalk My internet is down again,this is two days on the run,and at a holiday period, I have had internet with many companies and never once had this happen,you are supposed to be a big company,this is completely unacceptable and I will be reviewing my position as a customer
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Compute Truth
(@ComputingTruth) reported
@DeborahMeaden Deborah, this represents superb value for money, what is wrong with you? You just need to look at past records of how she delivered. Oh & by the way TalkTalk was informed of bad security practice before the 'Cyber attack'. A smart 11 yr old could have kicked those doors open.
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mike collins
(@longwire1000) reported
In my day you cherished customers then I signed up with Talktalk,,slow, up down, and far from fixing the 21 day problems, all they want is Private DM, just meet the contract terms and fix the fault.
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joanne mccomb
(@joannemccomb3) reported
@TalkTalk have tried all the channels, literally sat here all day. Still v v v slow. Kids going bonkers!! Please help!
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mike collins
(@longwire1000) reported
Talktalk does anyone know of any UK help numbers. Any number that will not get redirected somewhere else in the world. Sad to say I feel underwelmed with the off shore TT customer service.
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mike collins
(@longwire1000) reported
What do you call my TALKTALK INTERNET SERVICE......Slow, up down
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Leila Daneshvar
(@leilahdaneshvar) reported
@DanielRadJ @TalkTalk I will never work with them for my business.
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💟💜🅴🅼 💜💟 🐟
(@Purple_Piranha1) reported
from
Greetland, England
@TalkTalk I’ve been having issues with going live since the 20th December. Can anyone help me? Phone line closed 😠
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mike collins
(@longwire1000) reported
@TalkTalk No because you want to yake me round in circles, fix the fault
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Mohammad Usman
(@Mohamma43861577) reported
@TalkTalk Funny you should ask Nombuso, I was actually helping you (talktalk) help the customer but in a more efficient way
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Danielle Louise
(@oxo_daniellelou) reported
Absolutely sick & tired of paying for internet and getting a effing terrible service. Customer service couldn’t care a less, I’m so done… see you later @TalkTalk I’m going elsewhere
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Gareth 🇪🇺 💙🕷🏳️🌈
(@fogey) reported
@TalkTalk I’ve already had three different explanations, not to mention your colleagues in Customer Services telling me that the Twitter help is “useless.” I’ll see what happens with this management callback I’ve been promised for Thursday.