TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: London, Birmingham, Dudley, Barnsley, Watford, Halifax, Glasgow, Streatham, Hebburn, Croydon, Nottingham, Walthamstow, Manchester, East Ham and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Birmingham |
Internet | |
| Dudley |
Wi-fi | |
| Barnsley |
Wi-fi | |
| Watford |
Internet | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sean
(@BarnoDRK) reported
@TalkTalk How come half the time when I ring up your phonelines for support and sit there for 10 minutes, I hear a connection tone and then presumably whoever picked up on the other end just hangs up on me? Shocking service.
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JinxedRebellion
(@RebellionRevo1) reported
@TalkTalk hey talktalk, I'm considering choosing your 500 full fibre Internet, however I'm already with Vodafone Internet at the moment. Will I have to cancel that myself or do you deal with all that when purchase your service?
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Nigel Read
(@nigel_read) reported
@TalkTalk @TalkTalk I contacted you this morning and you responded by getting me to log in and talk to a chat bot. Great support. I had an install date of fttp on 6th October. You forgot. You also forget to send me any equipment. Despite 6 contacts with you I’m still unable to Talk Talk!
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Anusha Patel
(@anusha29) reported
@TalkTalk worst company ever.
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Simon Plumbe 🇬🇧🏴🇪🇺
(@SimonPlumbe) reported
@TalkTalk No need - we cancelled our contract and moved to someone else earlier this year after countless problems and having one of your staff blame us and our devices causing the issues we were having. New provider, new router - problem solved and performance better than ever!
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Zarafick
(@zarafick) reported
@TalkTalk this is NOT a good first service. 😑 Bad.
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RobRoy💙🥩
(@RobSpring01) reported
@TalkTalk "You can update all your security details and information as well as your telephone enquiry password by clicking the link below" I CAN NOT update the telephone enquiry password as I've never had one, why can't you understand that!!!
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Robert W Hart
(@frrobertwhart) reported
@TalkTalk is your website currently not working? I can't access the my account section of it.
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Jacqueline Dixon
(@jeddys1) reported
Definitely avoid getting the full fibre from @TalkTalk. Following a supposed installation at 4pm yesterday I still have not got any Internet the customer services are friendly but unable to resolve the issue yet
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Bouncy1978
(@Bouncy1978) reported
@Imthatgirlone @TalkTalk Just found this out. Still being charged even though we’re not connected and have a new provider. Call centre staff are useless. And that’s before they hang up.
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Meredith Gross
(@londonmeg0226) reported
@TalkTalk you guys are the absolute worst! Didn’t even get to use your service before having to cancel. Spent over 3 hours talking to your customer services. Getting hung up on multiple times and given the run around. The only solution was to cancel.
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Anne Joseph
(@1annejoseph) reported
@TalkTalk can you please tell me if there is a fault on my 87 year old mother’s landline, yet again. She was without a functioning landline for several weeks - it was working for a few days - but now not working. Is there a problem at the Solihull exchange? Beyond irritating
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Bouncy1978
(@Bouncy1978) reported
@judeandermusic @TalkTalk Wait until you try to leave. You’ll still get charged for a service you’re not even receiving!! Would be hilarious if it wasn’t such a rip off
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Amy
(@HeyImAmy_) reported
@TalkTalk internet is down in Beeston Bedfordshire. Appears to be a problem with not just talk talk but other broadbands and those with BT and Sky are reporting the same issue in our village
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spwc123
(@spwc321) reported
@TalkTalk Update - after cancelling on the same day i sent original tweet to yourselves i received a text from installation engineer although i had assurances cancellation went through, called today got transferred 4 times before i could double check cancellation, atrocious service
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Andrew Kuyk
(@Andkuyk) reported
@TalkTalk @TalkTalk that is what I did and they could not help me. Not very good customer service if you ask me.
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Celia Stanley. #wearafacemask
(@celiamary3) reported
@stopfundingheat @TalkTalk @MoneySupermkt This is disgusting. What a dreadful, shameful bunch of people you are. Honestly you should be ashamed of yourselves picking on a a young teenager in this way. I have never once watched GB news & I never will. Shame on the lot of you.
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Simone Rew
(@simone_rew) reported
Absolutely ridiculous that my @TalkTalk internet has been broken since Monday, and apparently still won't be fixed until Monday afternoon 😡 Really not ideal when I WFH.. 🙈😩
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TalkTalk
(@TalkTalk) reported
@anusha29 Anisha, please inform us if you have services with us or else if you have issues with your services. Kindly message us via our DM or else by clicking on #DirectMessage on our @TalkTalk Home Page and we would be able to look into this *Thabiso
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RobRoy💙🥩
(@RobSpring01) reported
@TalkTalk Spent the last two days sending DMs and you didn't provide any help then
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Vicky
(@Homevixen) reported
@TalkTalk No thanks. I see you’re customer services have improved in speed of response though.
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Barney Anti-Growth Virtue-Signalling Woke Leftie
(@25deadbatts) reported
@TalkTalk No thanks, I’m not a customer of yours and never will be.
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Simon Plumbe 🇬🇧🏴🇪🇺
(@SimonPlumbe) reported
@SuperBenjiX @virginmedia I used to be really positive about TalkTalk like that. When we moved here our house had no phone line. BT wanted to charge us almost £200 to install one so we could get online, TalkTalk did it free so we could continue to stay connected! Service just went downhill after that!
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rich clarke
(@CCharddy) reported
@TalkTalk But you were unable to help and I've been forced to up their credit limit even though no one can produce any evidence of this bill. @BBCWatchdog
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Bouncy1978
(@Bouncy1978) reported
@TalkTalk It’s all sorted now but it’s very interesting to see we aren’t the only people being overcharged or having problems with trying to leave at the end of our contract or problems with customer service
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Bouncy1978
(@Bouncy1978) reported
@TalkTalk Stay away from this company. The customer service is awful. One of the worst experiences I have ever had. Don’t waste your time. Happy Friday!!
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Terry Smith
(@tel_the_manc) reported
And the award for worst customer service goes to talk talk @TalkTalk
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Art
(@1Arty) reported
@TalkTalk How do I report my phoneline not working tried online but they wanted me to spend an hour online to sort it I don't have that much time to spare. I tried phoning them but they didn't seem to know what they were doing
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Tania Rendle
(@TaniaRendle) reported
@TalkTalk Shame poor customer service got cut if re internet 3 weeks ago (open reach cut copper wire ) without telling us as couldn't put fibre into our house trying yo set up a new account been absolute hell and after spending 6 to 8 hrs done days trying to sort still not sorted
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James Wright
(@jamesseanwright) reported
@TalkTalk I'm speaking to an agent already who's informed me that I have to essentially reorder my package, leaving me without internet for another week. This really isn't a good start since my line was only activated 3 days ago, so I've opted to cancel and will go with another provider.