TalkTalk service status: outage reports and connection issues
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No problems detected
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Full Outage Map
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (60%)
- Wi-fi (17%)
- E-mail (9%)
- Phone (8%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Barking, London, Reading, Coventry, Birmingham, Buckingham, Leicester, Edinburgh, Sheffield, Crewe, Southend-on-Sea, Cambridge, Normanton, Leeds, and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Barking
|
2 hours ago | |
|
London
|
Internet | 4 hours ago |
|
Reading
|
Internet | 7 hours ago |
|
Coventry
|
Wi-fi | 12 hours ago |
|
Birmingham
|
Wi-fi | 13 hours ago |
|
Buckingham
|
Internet | 15 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk In Nov 2024 we had a huge huge fibre installation problem with these. Made umteen contacts,got some calls with no outcome.Onething they would not or couldn't do was sending an engineer to fix the issue.Still don't know if it was money or company policy
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Burridge Les (@BurridgeLes12) reported@TalkTalk We have been with Talktalk (AOL) for over 20+ years, and to be honest, they were never the best in the business. However, since transferring over to fibre optic in 2025, it has gone from bad to worse, and we are getting out ASAP.
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TalkTalk (@TalkTalk) reported@Martin_Law I am sorry that you feel this way, @Martin_Law. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. Elizabeth
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James (@Jimbo09001) reported@TalkTalk when will you fix your god awful website. Takes forever to load and when trying view account setting it decides to log me out.
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Angela (@angelajazz2) reported@TalkTalk They tell me they are too busy & it will be a long time before they can get to me! Told me to check online to track a fault. Nothing has been updated and it has been logged so many times. I tried phoning & they just pass you to the website. What is going on? Abysmal service!
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angela pring (@homegoal) reported@TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t
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KAREN (@KPNUTS12) reported@TalkTalk Good Evening, please could you advise me if there are issues currently in the Northolt area. I am unable to connect to my WiFi at present.
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JU51LNS (@JU51LNS) reported@TalkTalk the only thing you can do is continue to run the service as it is and not try and charge people
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mpc (@Scampicus) reported@TalkTalk Never known a company to do so much to make life impossible for the customer. chat service doesn’t work, phone service doesn’t work, X messages useless. they say DM us and make sure they switch off DM’s .
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Emma (@Emma91808622713) reported@TalkTalk is the internet down
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Toni (@Toni90325911) reported@TalkTalk How useless are you at sorting out problems? Dreadful customer service.
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Dave O (@llqdave) reported@TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.
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Finiasfinn (@Finias) reported@TalkTalk Way way too late for that!! You should have helped every time I raised my lack of good connection and then perhaps when you lost mt service completely but claimed it was fixed!!
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SlidetoSurvive (@Slide2Survive) reported@TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.
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Laura-JayneArmstrong (@MissLJArmstrong) reported@FunJustJustin @TalkTalk They have a tone, but when trying to call them it was going to voicemail. I’ve tried messaging somebody through the talk talk website but no help either 🙈
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Chrissy Oag (@OagChrissy) reported@TalkTalk hi is there a problem in Wick Caithness
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Martin Law (@Martin_Law) reported@JU51LNS @TalkTalk Luckily I use my AOL email address from 25 years ago. AOL never charged me a penny. Disgraceful
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.
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brendan (@kegger1664) reported@TalkTalk Got to say so disappointed with your service and communication. Don’t think I’ll be carrying on with my order. Such a poor poor service.
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Finiasfinn (@Finias) reported@glomaydew @TalkTalk Couldnt agree more. Worst service possible
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Lee Cummings (@LeeCummings74) reported@TalkTalk Hi we have Internet but no dial tone at my parents house. We have tried getting through by phone and live chat but haven't had any joy at all. We've actually been cut off twice now and it's getting very frustrating as they are in their 80's and rely on the service.
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David Tingle (@djltingle) reported@TalkTalk, elderly mother in law unable to make or receive calls on landline, have tried live chat (never answers) tried ringing 54th in queue! Vulnerable person, needs sorting! GL14 area
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James Pianoman (@oldskoolbiz) reported@TalkTalk 100% DOGSHIT. Worse internet provider in the UK. Charge you more for guaranteed all round the house internet and it cuts off. Reddit threads about it and they still do nothing. Worse company I have ever given money too. Useless customer service.
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allie ♥️ (@alliewillie38) reported@TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.
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JU51LNS (@JU51LNS) reportedWhat a bunch of tw@ts @TalkTalk are, turning my email address off unless I pay £5 a month. Had that email c30 years. Giving no option to export address. Basically extorting money. Will let it go and never go near this business again.
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JU51LNS (@JU51LNS) reported@TalkTalk That’s the point. I won’t be paying £5, or ever using this horrid company again. I feel sorry for the older less tech savvy people who you are exploiting and have no choice
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Sal-v 💙 (@Sal_Salvatore_p) reported@TalkTalk Will someone turn the internet back on for the TQ13 area of Bovey Tracey Devon as it has been off since 5am today and local businesses e.g Lidl & Asda garage have been cash only, and must be losing thousands of pounds #Wifi #internet #outage
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sabu zachariah (@sabu_maramon) reported@TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasn’t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager can’t solve this issue,
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Danny Alessandrelli (@DannyA2103) reported@TalkTalk why have i received an email stating that my email service is going to change as i am no longer a talktalk broadband customer ? I am a broadband customer ! Explain please ?
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foley (@kettybopbop) reported@TalkTalk internets **** hope you get fragged *******