TalkTalk Outage Report
Why is my TalkTalk service not working?
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (63%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (10%)
-
Phone (5%)
-
TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Birmingham, Leeds, Preston, Southampton, Wigan, London, Cardiff, Chesterfield, Leicester, Tottenham, Hackney, Liverpool, Slough, Manchester and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Leeds |
Wi-fi | |
| Preston |
Total Blackout | |
| Southampton |
Total Blackout | |
| Wigan |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Phil McGrath
(@phil_mcgrath23) reported
Customer service through @TalkTalk has been appalling this morning. 2 hours of my morning wasted
-
....And Also A Cyclist
(@PlasticAardvark) reported
@ThatTimWalker @NoIAmTonyGreen They need to get outside experts in to show them how to protect data. That woman from TalkTalk could probably help.
-
Luca/Fartchan | NOTICED BY RINCHAN 🥺
(@kruka77) reported
Talktalk why is your wifi so ******* **** **** you
-
Irene Sandra Stock
(@Irene_Stock) reported
@TalkTalk so impressed by the service I’ve had since switching! Cut through my phoneline by mistake whilst cutting the grass yesterday and had a technician out today to repair. Thanks TalkTalk 💖
-
Massimo Tepedino
(@MtTepedino) reported
@TalkTalk I don’t need to resolve it. I am just warning other people. Internet providers are giving a bad service for premium prices.
-
John
(@johnkingiv) reported
@J_RealZ19 @TalkTalk I'm in new addington too, got the exact same problem
-
John
(@johnkingiv) reported
@TalkTalk Already spoke to customer service and I've been told I have to wait 5 days as its beyond their control. It's not acceptable
-
WiiDEVil
(@TheWiiDEVil) reported
@TalkTalk Support is essentially read list of questions to try pin fault to your hardware, when that doesnt work its a line test, if that comes back ok you dont have a problem and they dont want to know. My daily reminder - Dont join them ever for the sake of your health!
-
⭐️LittleOne⭐️
(@missinflower) reported
@TalkTalk Replying and ACtUALLY fixing the problem are two different things. I have been without internet for days.. completely unacceptable
-
H a n n a h
(@Hannahbanana811) reported
@TalkTalk Hi I upgraded to fibre65 a little over a week ago and since then we have had very slow broadband.The salesman on the phone told me I would notice a big difference & I have but not a good one! Incredibly frustrating, tried going to online support and it’s not helpful.
-
Lynfa Moses
(@Lynfa11) reported
@TalkTalk We have just installed your broadband but it is not working. I am renting the flat where it was installed but the tenants have told me it is not working and has never worked. You emailed me to say it was working. My account number is 101326538 Canyou help?
-
Elana Burke
(@elanaburke) reported
@TalkTalk I can’t get through to anyone in customer service and I am desperate to cancel my Talktalk account because you keep overcharging me and I can’t afford it. I have slow internet that barely works, no channels or phone, you’ve charged me £45 for my last bill. It’s meant to be £21.50
-
Mirlind Bega
(@MirlindBega) reported
@TalkTalk I am also still on hold to an advisor on the phone for an HOUR! And we were told to upgrade our package to fix the problem! This is honestly soooooo embarrassing for @TalkTalk
-
Massimo Tepedino
(@MtTepedino) reported
@TalkTalk we have cancelled our contract after seven years. We had a very slow broadband and paid £34 pm. Now that we are leaving they are offering £17. They should pay back for the unjustified extra we paid and not test how much they can get away with. Very Disappointing
-
John Sessions
(@JohnSessions999) reported
@TalkTalk down in En2 area ?
-
Mirlind Bega
(@MirlindBega) reported
@TalkTalk We can’t surf the web on any of our devices this has happened a few times and we have contact you over the phone to fix this. The problem fixes for a few days then it occurs again. Why can’t we access websites on our devices?
-
John
(@johnkingiv) reported
@TalkTalk is there an outage in south London? Internet has completely gone
-
Lisa James
(@james_lisak) reported
@TalkTalk No internet since yesterday, after a week of intermittent outages. Can you help?
-
Jorel
(@JorelJBond) reported
@TalkTalk hiya having DNS problems so is there a known tech issue today? Cheers!
-
Gray💙
(@GrayPayne) reported
@TalkTalk are just a complete waste of time, they just do not care, and nothing is ever there fault, the worst company on the earth with staff that just do not know anything at all . FACT!
-
adil
(@Adz0RA1) reported
@TalkTalk why am I experiencing connection issues , literally can’t even go into google
-
Andrew Bonito
(@andrewbonito) reported
@TalkTalk internet has gone down again... How many days will it be for this time???
-
WiiDEVil
(@TheWiiDEVil) reported
@TalkTalk What further help can you offer me ? If you read the DM's ive already sent, you will see 2 people have asked me all the same basic questions, done the same line test and then told me they cannot do anything. So what are you going to do different ? Pickup from the DM's sent.
-
WiiDEVil
(@TheWiiDEVil) reported
@TalkTalk Just so everyone is aware...Im being asked all the same questions AGAIN haha. Honestly its hilarious how bad this support is :)
-
Mike - silent majority will be heard
(@mcp0440) reported
@TalkTalk Internet outage still not fixed - South London
-
Kimburly🐉
(@kimburlyee) reported
@TalkTalk Worst broadband ever!!!! These lot said I was gonna have internet on the 31st and we’re gonna send an engineer out on the 5th between 12:00-15:00?????? Someone explain why it’s gone for 4pm and no Ones come to my apartment?!!!!
-
Lovelock
(@DanielfromEpsom) reported
@TalkTalk @TalkTalkGroup why is your connection so ****? Regret ever signing up with talk talk. Had BT open reach out and it’s still extremely ****** signal. Avoid
-
malcolm croll
(@mallymole) reported
I have left TalkTalk about 3wks =but they are still sending me bills for a service i do not have -i have removed there line for the internent - more #STRESS
-
Colzo Art; ⚫️
(@ColzoArt) reported
@TalkTalk Hi my internet is down, I’ve turned everything off and on again - is there a service issue?
-
Simon Lord - Food retailer by day & PT by night
(@SimonMDLord) reported
@michaelwhite @mancunianmedic Many years ago I foolishly signed up to TalkTalk. Their online customer registration page would not allow me to use my surname. "Title not allowed in Surname field" was the response from the page. So for a year I was Simon Lorde to TT. I took the hint ...