TalkTalk Outage

honestly talktalk wifi can **** all the way off i am so tired of it constantly going down

@dutaut @TalkTalk I have done in the past and their level of service was an issue when would you believe a member of staff called me Madam back in 2010 and then got a £10 reimbursement on my bill by way of an apology after I complained about the way in which I was dealt with when I paid my bill.

@Channel4 @More4Tweets @TalkTalk is there an issue with talk talk? Regarding this matter either. It's constantly not allowing me to watch programmes. I'm not happy with the service at moment.

Arghhh, @TalkTalk are there issue with Internet? Ours has suddenly turned off and isn't working!!

Our records show we haven’t heard from u in the last 28 days, therefore we believe u may no longer need our support & we’ll begin the process to close your complaint.@TalkTalk your a waste of my time & energy -worse customer service ,once contract ENDs in JULY will LOOK elsewhere

Anyone else having problems with connection with @TalkTalk Wi-Fi?

@TalkTalk I have been liaising with someone on DM this evening about an ongoing issue and I think they logged off part way through doing a line test with me. I’m getting no response from the DM’s. Please can you help.

@TalkTalk And they couldn't advise if we could or could not connect our land line phone to the fibre. It was still not working after another 24 hrs so we had to contact support again and after another long time on the phone they found the line had not been activated and it would take..

@TalkTalk Apparently there is no problem with the line. No one activated the connection/account prior to installation and despite chhattin to your helpline on Monday they said it would take 24 hours from installation until it became active but they obviously didn't check if everything.

My @talktalk WiFi is so bad I cannot even access their WiFi speed test 😡😡😡. And I actually for this? #disservicenotservice

@TalkTalk its so slow even with the latest speed you are offering 70mb package

@talktalk why does ur internet never work

@SayersBHAFC @TalkTalk We had the same rubbish service from TalkTalk,fibre never worked customer service were a joke.we were without Internet for weeks.changed to virgin & was set up within a few days,brilliant service.

@TalkTalk support tell different story from installation engineer. He said it would connect within 1 hour. @TalkTalk support said upto 24 hours. And didn't know if we can coonect land-line phone to fibre router. Their response was try it???

Have just been upgraded to full fibre by @TalkTalk at their instigation and it's a shambles. Still not working after 2 days.

@TalkTalk This Box cost me £2 more and didn’t work unless I purchased a memory stick for £15 ! The cost was rising and still you don’t seem to understand that failure to deliver means a BROKEN contract ! No cancellation required!!!

@letshugbro talktalk had us in some abandoned limbo for years where we were paying for a package it was impossible to deliver and wouldn't give us straight answers to any complaints, never mind fiber enquiries

@TalkTalk you need to learn customer relationship management from BT. Your customer service is SH**T

@TalkTalk you are a rubbish company. I have never come across a company where the communication is useless. I ordered future fibre and want to cancel and now you tell me the order cannot be found on the system yet a driver tried to deliver your package to my door today

@TalkTalk hey guys been on the phone most of the day got cut off need help please sent a message via here. Service is down and it's proving difficult to get through. Any chance you can get back to me asap. Please and thank you

@TalkTalk You never respond to your DMs. What is the point?

@Whizzbizz1234 @TalkTalk We have just waited unsuccessfully for the fourth promised appointment to upgrade our fibre. Today they try to tell us that we cancelled the visit. We most certainly didn't. They say sorry and lie. You never speak to the same person twice. It is now beyond a joke.

@SayersBHAFC @TalkTalk Have a look at your contract as you can end it without any exit fees. Honestly, they were the worst company to deal with. It won’t improve.

@TalkTalk internet just gone down on a work call in London Bridge. Ridiculous. And it won’t boot back up. Are there issues in the area yet again?!

@TalkTalk the maintenance in York is ridiculous, many times it's gone off and I'm not able to actually do my job. Why is this in work hours 99% of the time? (and no, I'm not sending you a DM, customer service is non-existent)

@carlheaton @alexbloor Openreach is the access network, is BT the ISP or are you with someone else? I know TalkTalk (residential only, not business) use DHCP, but I think other Openreach ISPs still use PPPoE with FTTP?

@TalkTalk I have no internet since yesterday when I got home, sti no internet as of now, my router internet led it red but everthing is green. Are there internet issues in Clapton

@TalkTalk Hi. Any known outage issues in TA9? Our internet has totally gone and now I can't do any work 😑

@TalkTalk It’s fine, I’ve filed a complaint and a case manager is contacting me today apparently.

Right, my advice to anyone if you can avoid it. Do NOT take out broadband with @TalkTalk. The service is a joke. I got cut off earlier when explaining my issue. The agent wouldn’t even respond to my questions. Been told I don’t have internet for 2-3 days I am cancelling.