Is TalkTalk having an outage?

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

 No problems detected at TalkTalk

TalkTalk problems in the last 24 hours

TalkTalk Outage Chart

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (53.40%)
  • E-mail (28.09%)
  • Wi-fi (6.17%)
  • TV (5.25%)
  • Total Blackout (4.01%)
  • Phone (3.09%)

TalkTalk Live Outage Map

TalkTalk Comments

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:
  • Summerobousy
    Samir (@Summerobousy) reported

    @TalkTalk as with many complaints I can see on your page, I am also experiencing awful coverage. Drops off, all the mobile devices consistently disconnect due to poor signal/speed, mobile phones are now constantly using mobile data, poor streaming rates for movies/music!

  • christombs71
    CT71 (@christombs71) reported

    @TalkTalk your broadband on my estate has dropped out 3 weekends in a row and your text customer service is SHOCKING.. Call me please to resolve this issue

  • HelenStonier
    Helen Stonier (@HelenStonier) reported

    @talktalk 2/2 or apology. Seriously never experienced anything like it. A ‘free’ engineer visit in 4 days after 3 days already no service.

  • HelenStonier
    Helen Stonier (@HelenStonier) reported

    Experienced bad customer from @TalkTalk but the complete and absolutely blatant lies we’ve had today defy belief. No explanation 1/2

  • ianjobirch
    Ian Birch (@ianjobirch) reported

    @TalkTalk I would actually like to cancel my contract as i believe im paying for a service that is really poor & unreliable, surely a contract works both ways , hope you can understand ny frustration , this has been like this since day 1

  • nburcombe
    Nick Burcombe (@nburcombe) reported

    @UKTV @virginmedia @davechannel @goldchannel @wchannel Can you tell me where we will be able to get UKTV Drama and UKTV Gold in the UK. Asking on behalf of a family member who is probably going to cancel their virgin media account now they are not hosting you guy. Are you going to be on BT, Sky, TalkTalk?

  • Jemima4545
    Jemima (@Jemima4545) reported

    @TalkTalk how do I get an email address to lodge a complaint?

  • MichelleBarr_91
    Michelle (@MichelleBarr_91) reported

    @TalkTalk my internet is down......again -_- I'm in lincoln. This is the second time.

  • Adamrobertson11
    Adam (@Adamrobertson11) reported

    @TalkTalk Ordered fibre broadband on Thursday wanted to change delivery address.. Got told within 15 mins of getting of the phone with seller chatting shit got told its been dispatched still not delivered total lies from customer services

  • aldom75
    Aldo🇬🇧🇬🇧 (@aldom75) reported

    @TalkTalk Done that there useless as are bt openreach twice out at mine took a brightspark guy to escelate it YET again for a 3rd openreach engineer to come out which was then cancelled by talk talk customer services i just want to cut ties now 4 years of hell fron yous

  • aldom75
    Aldo🇬🇧🇬🇧 (@aldom75) reported

    @TalkTalk Why cant yous fix my broadband which has been broke since December? Fed up way yous useless company n your customer service is SHITE

  • davetaylorrr
    David Taylor (@davetaylorrr) reported

    @TalkTalk What is the point on 50+ occasions since this call was opened 7 months ago talk talk have consistently made promises to action and respond and never failed to fail. All I can do now is warn others I am condemned to pay for a service they have failed to deliver since day 1

  • Ivan99580952
    Ivan (@Ivan99580952) reported

    @TalkTalk I spoke with #MoorcroftDebtCollectors Who had written to me on behalf of #TalkTalk and explained that my issue is in dispute with you. They will be referring the case back to you to sort out. Happy to resend all evidence for swift resolution.

  • radcliffe_danny
    Danny Radders (@radcliffe_danny) reported

    @TalkTalk Yes we were told we would have Internet on the 10th it is now the 21st and still no Internet, your call centre is one of the worst I've ever dealt with!

  • Sequined_Sinner
    C. (@Sequined_Sinner) reported

    @SkyUK hi all, had an AWFUL time with @TalkTalk I've had enough and want to leave. Are you able to provide a fibre service for around £25 per month? Or have any offers? Thanks chris

  • _dannynicholson
    Danny (@_dannynicholson) reported

    @aaronhlynn @TalkTalk Absolute shambles mate. Going down their twitter page and it seems people all over the country are having multiple issues. Like they aren't even trying

  • DarkMooglette
    mumhasgonemental (@DarkMooglette) reported

    Ffs thanks @TalkTalk I'm at a loss for words. 8months of constant drops/outages have had a new router, SFI (who said he could not find any faults in the line at all) and still getting crappy service. I give up. Gunna persuade the oh to go with sky!

  • _dannynicholson
    Danny (@_dannynicholson) reported

    @TalkTalk Two and a half years of intermittent internet service, along with five days with no service at all, two engineers being sent out only to sort out nothing, socket replaced twice, a new router, an empty promise to be called back five times, need anything else?

  • markjdonahue
    Mark Donahue (@markjdonahue) reported

    @DimitriLee4 @TalkTalk Levels of service are shocking. You are akin to a murderer or rapist

  • musesong
    Muse’s Song 💕🐾 (@musesong) reported

    @virginmedia @UKTV They are not all available else there would be no issue. Some like @alibi_channel are only available via SKY, BT and TalkTalk..Gold is featured on NOW (SKY’s subscriptions service). According to them you want to drastically cut fees.

  • radcliffe_danny
    Danny Radders (@radcliffe_danny) reported

    @TalkTalk worst customer service! It would really help your customers solve issues if you actually listened to what was being said! Truly awful customer service!

  • markjdonahue
    Mark Donahue (@markjdonahue) reported

    @Sequined_Sinner @TalkTalk Slow handclap @TalkTalk you bunch of useless ineffectual cunts

  • davetaylorrr
    David Taylor (@davetaylorrr) reported

    @TalkTalk Talk talk Have exceeded my low expectation by failing for a third time in a week to make an agreed scheduled call but this time they contacted me on Twitter to confirm the timing . 7 months in and the complaint is still open

  • markjdonahue
    Mark Donahue (@markjdonahue) reported

    @TalkTalk You are the worst company ever. Had we not called we wouldn’t have known our appointment had been cancelled. You are ruining people’s lives! I hope you’re happy!

  • Sequined_Sinner
    C. (@Sequined_Sinner) reported

    @bt_uk @SkyUK @Plusnet absolutely shocking "service" from @TalkTalk since we moved from our old home. Took two weeks to set up an appointment then no one turned up! Now one year on no internet they book a service engineer and no one turns up!! They don't bother to inform me?

  • aaronhlynn
    Aaron Lynn (@aaronhlynn) reported

    @JuniorPerks @TalkTalk Don’t sign up!!! They are the worst company I’ve ever dealt with. Honestly mate. Go for Sky or BT. I’m currently on a call to India and have been for 1hr 15 mins. 3rd time this week. Horrendous company!

  • GlynCowlishaw
    Glyn Cowlishaw (@GlynCowlishaw) reported

    @TalkTalk Plus we still keep getting phishing calls from 'TalkTalk'; following your data breach. Your customer service, for loyal customers is appalling.

  • GlynCowlishaw
    Glyn Cowlishaw (@GlynCowlishaw) reported

    @TalkTalk But I still want a landline. The issue is that after 10 plus years of being a customer, I signed up for a new deal, only to have the price increased in the first month. I would not have agreed to the new contract at that price, for the whole package. Not happy.

  • aaronhlynn
    Aaron Lynn (@aaronhlynn) reported

    @_dannynicholson @TalkTalk Totally agree! Worst company I’ve ever dealt with in my life. No exaggeration!! Joke of a company!!

  • aaronhlynn
    Aaron Lynn (@aaronhlynn) reported

    @TalkTalk I recently signed up with guaranteed min speed of 8. Never got better than 1.7. Booked an engineer to come on Tue am, nobody came. Thur am, nobody came. This morning, nobody came. Spent so many hours on the phone to India now I think a flight would have been cheaper!!

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @cheeseman_emma Hi Emma, that's a scam number - are you a TalkTalk customer? Mike

  • aaronhlynn
    Aaron Lynn (@aaronhlynn) reported

    @TalkTalk I signed up. Guaranteed min speed of 8, getting 1.7. Booked engineer for Tuesday am, didn’t come, Thursday, didn’t come, this morning, didn’t come. Wasted half my week waiting in my house and spend hours and hours on the phone to India. Disgraceful!Worst company ever!!!

  • psychmerlin
    dazedandconfused (@psychmerlin) reported

    @TalkTalk having to keep restarting the router to get tablets to connect and weak signal in the bedroom (I live in a flat) over the past month Everything was fine until then.

  • bigearspix
    Roger Vaughan (@bigearspix) reported

    @TalkTalk Internet returned after midnight but a bit on the slow side. Seems okay now.

  • M0_bury
    Gram/Snap: mo_bury (@M0_bury) reported

    Why is @TalkTalk so rubbish your Internet service is inadequate. I'm a disgruntled customer get me out of here @virginmedia

  • StevenFox10123
    John Steven Fox (@StevenFox10123) reported

    @TalkTalk internet has been off for 2 days. Customer service team were basically laughing over phone at me!!

  • emily_keates
    Emily Keates (@emily_keates) reported

    @TalkTalk my 80 year old nans phone and internet has been down for two days. She tried calling you but because of her hearing aids, she couldn’t understand your member of staff. They weren’t very patient and ended the call, can someone help another way?

  • xT3rMx
    Adam Smith (@xT3rMx) reported

    @TalkTalk I cant even watch a stream on a wired connection without constant lag/buffering?! And I am still getting better speeds on my wireless console than my wired. How ass backwards is your shit?!

  • stewuk
    @stewuk🇬🇧 (@stewuk) reported

    @TalkTalk Hi Andy I've just got home, its saying: Live Chat Offline All I want to know is If I've taken out a FIXED 2 year contract where I was TOLD that I wouldn't pay more than £27.50 per month. Will this £3 extra charge apply to me, if so I feel you have broken the #TalkTalk contract.

  • Hazza917
    #UnaiEmeryEra (@Hazza917) reported

    @TalkTalk hello, my internet keeps going on an off since about 3 today. Morecambe area... is talktalk having problems?

  • xT3rMx
    Adam Smith (@xT3rMx) reported

    @TalkTalk Both. Although I mainly use wireless. I'm getting 40ish down and still lagging. Also, what would you consider a reasonable time to download 1GB on xbox with your superfast broadband?

  • xT3rMx
    Adam Smith (@xT3rMx) reported

    @TalkTalk Lagging like fuck. Although I'm not surprised bc that is all TalkTalk internet is good for

  • purplezoldno7
    clark (@purplezoldno7) reported

    @TalkTalk Most work but can't get bbc news app and some links say 400 bad request.

  • davetaylorrr
    David Taylor (@davetaylorrr) reported

    @TalkTalk Midday tomorrow but history tells me not to get too excited as talk talk on approaching 30 occasions have never kept a promise yet

  • SineadsTweets
    Sinead (@SineadsTweets) reported

    @TalkTalk My husband has been texting your helpline for 2 weeks, we’ve had a new router but still no success. Angry that we are paying for a non existent service and can’t speak to an actual person!

  • davetaylorrr
    David Taylor (@davetaylorrr) reported

    @TalkTalk Another 30min+ call with talk talk support resulting in a promise of another call back. I expect as with the last two times that this will not happen

  • GuyOHarrison
    Guy O’ (@GuyOHarrison) reported

    I have a Virgin Media package and am paying far too much. I want to get rid of the package and just have a broadband deal. TalkTalk do a deal for £25 month, average speed 63mb. Anyone had any experience with TalkTalk? Waddya reckon? Help me Hive Mind!

  • Shannonhearn_
    Shannon Hearn 🌻 (@Shannonhearn_) reported

    @TalkTalk NO! Trying to talk to your customer service team not getting very far!

  • davetaylorrr
    David Taylor (@davetaylorrr) reported

    @TalkTalk I need you to stop me from going out of my mind. Spectacularly poor service broken promises to call back I want the world to know how crap talk talk are 7 months and 50+ phone calls and they still can’t fix my issues

  • JemmaLouise21x
    Jemma Louise (@JemmaLouise21x) reported

    @TalkTalk Is ts18 down?