TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (6%)
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TV (2%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Yeovil, Newport, Birmingham, Peterborough, London, Hackney, Hammersmith, Normanton, Colchester, Glasgow, Camden Town, Barnsley, Dudley, Southwark and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Yeovil |
Internet | |
| Newport |
Internet | |
| Birmingham |
Internet | |
| Peterborough |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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R🍀
(@Eire1967x1888) reported
What’s my @TalkTalk Fibre 500 so slow on my phone
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Jezy | Techsimplified #Neurodiverse
(@JezyTech) reported
@TalkTalk broadband outage in NE12?
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sally stuckey
(@sallyanne1927) reported
Why do you have to take to social media to get a complaint listen to @TalkTalk promised a phone call from complaint department 3 to 5 days over a week ago 🤔
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R🍀
(@Eire1967x1888) reported
@TalkTalk I have got your Fibre 500 and it’s awful slow on my phone …. Having to use 4G
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Rik 888
(@Cerberus1987) reported
@TalkTalk really? Adding an admin fee to my next bill? After I paid manually you decide you know what he's a 12.50 admin fee on top of you bill. **** off. That is extortionate. That is 50% of my normal bill on top. You money grabbing useless data selling *****
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Jacques Olmo 🔸🇪🇺
(@JacquesOlmo) reported
Worst Customer Service ever goes to ::: @TalkTalk UK
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JackTheHikingCat 🏴
(@JackMcIsBack) reported
@TalkTalk Hi. I made a payment via card to yourselves on 24th March but it hasn't been taken from my account yet or registered on my TalkTalk account. Can you help/check for me?
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Kathryn Jones
(@Kathrynj435) reported
@talktalk I've been waiting for over 2 hours for a response to my DM. Told to stay in the conversation but no response from you ???? Appalling customer service
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dennis
(@commonsenseden) reported
@TalkTalk My wife is speaking to someone called Princess. Seems she has to run down a floor to speak to her boss to find out why the credit hasn't been made. Account no. 1007339669
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Rebel Internet
(@RebelInternetUK) reported
@ch1ffy Sorry your friends had a bad experience with them, they are a small local fibre provider. Never even heard of them. We provide access nationally to 29.5 million homes. Same nationwide access as BT, Sky, TalkTalk, and Vodafone.
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🏴Ceri 🏴Telfer 🏴
(@CeriTelfer) reported
@TalkTalk you say drop you a tweet or dm yet you don't call back when your suppose to shocking service
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Eric
(@Eric89563534) reported
@TalkTalk None recording set top box is mental ..a 35 year step backward to VHS video recorders .. I would like to cancel my contract under the UK 14 day UK law .. Stop sending emails I can't reply to..
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Kay Woodward
(@realkaywoodward) reported
Dear @TalkTalk, If your aim is to bludgeon almost-80-year-olds into signing up for products that they neither want nor need, before becoming so unreachable that they are unable to cancel without a huge amount of anxiety, then CONGRATULATIONS. You've succeeded.
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dennis
(@commonsenseden) reported
@TalkTalk account in my wife's name still waiting for the £60 credit. How can a communications company be so awful. Is it because you have overseas call centres? Maybe it's the management. Who are the CEO's? My wife currently on tedious chat line.
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🇪🇺🇪🇺 🐦Jackie Brook 🐘🇪🇺🇪🇺
(@TheJackieBrook) reported
@TalkTalk Hi, I've been having issues all morning with buffering and missed a zoom call as a result. Is there still work going on in the HD8 9DY area that can be causing this?
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hussein khamisa
(@hussein_khamisa) reported
@TalkTalk Well done once again for the poor customer service and lies on the phone. I was told last week Saturday i am gonna get a phone call from an fttp manager. Been 96 hours or in other words 4 days and still no phone call to solve the issue. Only good at scamming customers.
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Rob King
(@RobKinggg) reported
TalkTalk Wi-Fi is so **** that I couldn’t even connect the booster they sent me to help the Wi-Fi, couldn’t even connect right next to it, shambles @TalkTalkGroup @TalkTalk
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peter jackson
(@petejackson1952) reported
@TalkTalk Why do you lie to people? My disabled friend is having problems with her set top box, your engineer told us the box is faulty and now obsolete and that he would inform TT that a new box is needed, TT say she can`t have one. WHY?
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Eric
(@Eric89563534) reported
@TalkTalk Kindly acknowledge my 14 day right to cancel and that you accept that this is my right to cancel .. You've cut me off twice and send emails warning me not to stop my direct debit without getting in touch .. Cut off telephone calls X2 No reply email Now I have your attention
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Eric
(@Eric89563534) reported
@TalkTalk A simple yes or no will do to the question do you acknowledge that I am trying to contact yourselves to cancel .. Yes No
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Declan / Assassin Plays
(@Deco_Hughes) reported
@TalkTalk sort your shite internet out ffs… it went down almost all last night and now it’s down again! We already don’t get the speeds we pay for and now this is happening almost everyday… Ridiculous
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Dkaft
(@Kate_EH9) reported
@TalkTalk are you down in Edinburgh EH16 4BB. We have lost our internet!
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Peter Kirkup
(@thatanimal) reported
@TalkTalk as I can't seem to connect on the app, My internet is unstable and has dropped out on at least 5 occasions today. Is there a talk talk server issue?
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Adz_plays
(@adz_ttv) reported
4 times this week talktalk has gone down. Utter disgrace. Just as bad as virgin media 🤦🏻
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Gooner
(@Paulw1066) reported
@CoveViewHoliday @TalkTalk I’ve had the same problem with Talktalk! They lie all the time and up their prices. You are better off switching as soon as possible! I have and it’s a lot less hassle!
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Charlotte Amor
(@TrotskyAmor) reported
@TalkTalk why’s it almost impossible to cancel. Can’t do it via online account. 6 time started a chat this week, system either down or takes forever for agent to respond to msg. After 15 minutes told they can’t help me & need another agent to call me back within the next 48 hrs!
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Tim Mastodon - #DFIU @tballam@toot.wales
(@TBallam) reported
So trying to get support from @TalkTalk and it appears you can get worse support than @virginmedia who would have thought it possible?
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TalkTalk
(@TalkTalk) reported
@TrotskyAmor Hi @TrotskyAmor, It is frustrating I do realize this as I am a customer with my provider too and wouldn't be happy to be in this same situation. On behalf of TalkTalk I do extend my sincere apology to you for the inconvenience caused. -Minenhle
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Alyson
(@alysonpoyner) reported
@TalkTalk no internet connection for 2 days !!!! Trying to contact you a joke !!! Told engineer had been today ! They hadn’t! Tried to phone ! Said there was a crackle on line couldn’t hear us ! We could hear you perfectly! Going to cancel our subscription! You are a joke
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Mandy Harman
(@mandy_harman) reported
@TalkTalk another wasted day waiting for tv box to be delivered. Why does everyone at talktalk lie to their customers. I have now spent 7 hours trying to resolve this issue. Complaints team too busy to speak, no surprise @BBCWatchdog