TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (57%)
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E-mail (18%)
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Wi-fi (14%)
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Total Blackout (5%)
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Phone (4%)
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TV (2%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Southwark, Leeds, Totnes, Bushey, London, Croydon, Hackney, Magherafelt, Newcastle upon Tyne, Dublin, Birmingham, Sutton, Liverpool, Dagenham and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Leeds |
Internet | |
| Totnes |
Internet | |
| Southwark |
Internet | |
| Bushey |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys Griffiths
(@Rhysgriff14) reported
@TalkTalk This is not the issue.. they never turned up today!! I'm absolutely shocked with the level of service from your company! I will not be recommending anyone to go with talktalk
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Aryn_McAulay20
(@AMcAulay_20) reported
@TalkTalk Wifi is not working in north east England
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Dan Mc
(@envirodan) reported
@HelenRobinson67 @TalkTalk Yes, have been since early hours of this morning. They are crap
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kam
(@dragonkam21) reported
@TalkTalk having issues with internet in Ealing. Anything?
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Noshesz🌸
(@Noshesz1) reported
@TalkTalk never fail to amaze me yet again no Internet when I need it...
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Kylie thompson
(@kyliet89) reported
@Janinel63161358 @TalkTalk Why do you keep saying reply to our DM, or DM me? You don't help anyways. 8 days of DMing and Live chat and Internet is still not working. Talktalk your laughable!!!
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Peter Morris
(@petermorris1878) reported
@Imranicus This is the Dido Harding who, whilst CEO of TalkTalk, located its ‘customer service centre’ ( I use that term cautiously) to India. With disastrous consequences.
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Helen Robinson🧡
(@HelenRobinson67) reported
@envirodan @TalkTalk Yes i noticed as soon as i got home from work. Only been with them a short time and its second time i've had problems. 0 probs with previous supplier 🤔😐
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bulletkenny
(@bulletkenny) reported
@TalkTalk Asked for a ball park and then answered get the silent treatment after answering fairly. Hey @Ofcom got a few that might need your help dealing with this company.
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MrRobster
(@robsterwarrior) reported
@TalkTalk please advise whether AOL UK is part of the TT group of businesses ? If so, which Director is responsible for AOL Mail ? Querying due to receipt of offensive spam and scam emails, wish to complain about the mail service.
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James Taylor
(@cynicalkind) reported
@TalkTalk I've just wasted a whole evening on your chat service( I can't get to speak to a person) only for it to drop out twice and have to start again. Your service is shocking
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Przemek Matelski
(@m2_le0) reported
from
Edinburgh, Scotland
@TalkTalk Thank you for reply. I’m afraid that even you have a lovely attitude here you can not do anything. @TalkTalk systems are not working correctly. I have quit two weeks ago but I’m still being charged and I need to call @TalkTalk and waste my time 😡
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Carole Haws
(@CaroleHaws) reported
About 3 months ago I contacted @TalkTalk to request my tv service fee be deducted from my account as I no longer use it. Yes they agreed and sent me a bag to return the box. I did this. Now they keep telling me they’ve noticed my tv box isn’t connected 😳 what a surprise?
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mike watson
(@mikewatson27) reported
@TalkTalk I have been consistently having service drop in and out and its starting to genuinely starting to cause problems over the last 5 days
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James Taylor
(@cynicalkind) reported
@TalkTalk I've just waited 20 minutes to talk to an agent then been returned to your boy. Your service is appalling
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Nicole Marie
(@nicolewillss) reported
Not autocorrect changing my message to TalkTalk from ‘I’m having some issues with my WiFi’ to ‘I’m having some issues with my wife.’ 🙃
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RochelleSímone
(@Candi_Reighn) reported
I must call @TalkTalk at least 3 times a week to report an issue with their **** broadband! Internets down once again! Will i get a refund for paying for broadband that never actually works? 🤔
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Mindfulness 4 Children
(@PartygirlTee) reported
A week with no internet, two routers and 2 engineers and still no internet and @TalkTalk answer is to send a 3rd router and 3 engineer. Worst service ever
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Mark Lawson 🏴🇪🇺 Wear a Mask
(@Born2beSlicker) reported
Bit confused. Last year I saw @CityFibre dig up many streets in my town, including the scheme next to me. I got a flyer saying they’re coming to my street soon. They never dug up my street but now I have an email saying it’s ready and TalkTalk/BrawBand can offer 120-500mb? How?
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Sharon Smith
(@_sharonsmith1) reported
I had a call from @TalkTalk related to upgrading my internet a week ago and I turned them down… is it just a coincidence that I’ve had trouble and outages my internet ever since?
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Magda Ang
(@MAngWFH) reported
@TalkTalk My contract runs out tomorrow and no one has been in touch to either offer me a new deal or give me the chance to cancel completely. Are you short staffed? How do I do you?
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Human Rights stan account (ready salted crisis)
(@AQueerPanda) reported
@angelinebadams @virginmedia My internet went off last night, so I stopped with netflix and went to stuff on my hard drive, but then couldn't download subtitles :P Virgin is the worst ISP since TalkTalk. Hope you get your line sorted soon.
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Mindfulness 4 Children
(@PartygirlTee) reported
I ordered faster fiber but have not received it, the engineer said this could be the possible reason for no internet yet @Talktalk will not discuss this until I have internet. Yet they can’t seem to fix it and I am expected to pay for a service/s I am not receiving
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Martin Barry
(@martinbarry68) reported
So far I've had 8 different people on twitter DM in 16 days and no nearer having any @TalkTalk internet. All perfectly nice and offering to help. TalkTalk - For Everyone ( - who is prepared to wait an inordinate amount of time.)
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Mark Lawson 🏴🇪🇺 Wear a Mask
(@Born2beSlicker) reported
@TalkTalk Hi, it does say that it’s available. I’m just surprised because my street was never dug up and the other network that you would provide internet on is dramatically worse. I’m just surprised more than anything.
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Helen Robinson🧡
(@HelenRobinson67) reported
Anyone else having @TalkTalk broadband problems tonight?
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Craig Hayes
(@CHH777) reported
@TalkTalk after two years you have still not reached the guaranteed speed. After guarantees still not reached. Been on the phone for hour , help again
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Alan Ball
(@AlanBal32503706) reported
@TalkTalk Horrific. Ongoing complaint since 26/08/21. 10 call backs promised/0 delivered. Exec complaints are 6 of those 10/yet to receive 1. Manager put me on mute, after 3 mins unmuted and quickly hung up. Gdpr breach on my call is the reason for speaking with this manager 2day
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Kay
(@BeingKayB) reported
@TalkTalk I’d love to believe you but 17 months after taking money for services I was told were cancelled, I’m still waiting for my money. TWO hours online today and I got the typical poor customer service response of it was my fault. And apparently a manager will get back to me🙄
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Mindfulness 4 Children
(@PartygirlTee) reported
2 weeks, no internet, 2 routers, 2 engineers and still no internet. TalkTalk answer is to send another router and another engineer. Customer service are extremely rude.