TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (10%)
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Phone (8%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Finchley, Leyton, Derby, Birmingham, London, Sheffield, Glasgow, Rotherham, Cardiff, Wells, York, Tower Hamlets, Dungannon, Sunderland and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Finchley |
Internet | |
| Leyton |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Lawson
(@lawson0864) reported
@TalkTalk is TT Mail down at the moment ? All other sites working fine, including My Account, but Mail just buffering or saying problem with server.
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Ramon Manak
(@RamonManak) reported
@TalkTalk can somebody get back to me as I’ve reached out through your online chat and the engineers are too busy to get back to me as my Internet has been down for 3 weeks now and there is nobody to call to fix it
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Jeff Thomas @1966
(@JeffThomas19661) reported
@TalkTalk you’re not like your name, you don’t talk! Just spent the best part of an hour on your WhatsApp chat, what a waste of time. Seriously not happy with your service to loyal customers. Time to leave
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Jodie.
(@JodieEJ) reported
@TalkTalk I thought it was running slow again so was going to check.
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TalkTalk
(@TalkTalk) reported
@IamDuzza Customer services Monday-Friday 9am-7pm Saturday 9am-6pm General Enquires 03451720088 Free using your TalkTalk Landline -Hlengiwe
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Sam Durham
(@IamDuzza) reported
@TalkTalk messaged your help chat as I had issues, within 10 minutes I had been transferred to the loyalty department to upgrade my package apparently?! 20 minutes wasted and still shite WiFi… #talktalk
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laura dargue
(@binkyba) reported
@TalkTalk instead of sending and engineer out to fix my 80 year old dementia ridden mums router you want to post out a new router which can take up to week to arrive even though you know her lifeline and Fall sensor is attached to her internet ?? Have i got that right?
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Sep
(@_gsheguun22) reported
@TalkTalk Hello, I recently moved to a new apartment and I have been disconnected. An Engineer came about a week ago and mentioned the house isn't connected after getting on the pole outside. He left without fixing the new broadband sent. There's isn't any help. Pls help
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Dominic Hopton
(@Dominic_Hopton) reported
@njg330 Try dealing with Talktalk. That's another level of crap.
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lorraine gibson journalist/author
(@LorraineJourno) reported
@TalkTalk been down for hrs. We’re both trying to work on urgent projects n kids on uni stuff. All @TalkTalk staff say is go online - er, hello?🙄and when you do get through, they say ‘issue’ & ‘misalignment’ and that they’ve no idea on hours/days it will take to fix.
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CyborgCybernat
(@RabMcPhoto) reported
@TalkTalk HELP! I bought a new phone, n just found out my SIM card is too big! I have a micro SIM, but need a nano SIM for the new phone. What do I do?
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benthespaniel
(@benthespaniel) reported
@MissHelenParker @TalkTalk Another hour last night and they've acknowledged the complaint and given themselves 8 weeks to resolve it
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simon durham
(@SimonDurham) reported
@TalkTalk why is it so hard to cancel. There is nothing on the app or website to leave. Then when you use the messaging service it chops and changes between people so much that you're left confused as to if its happened or not. Been charged for 3 months now
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Helen Parker
(@MissHelenParker) reported
@4spinsel @TalkTalk You can not get any resolution from this company but threaten to cancel your payments due to poor service and they threaten you right back either a CCH!
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Helen Parker
(@MissHelenParker) reported
@TimmyLowe86 @TalkTalk @fibrusbroadband They are awful! Good luck moving on.
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Tim Lowe
(@TimmyLowe86) reported
@TalkTalk well sadly l have reached out to @fibrusbroadband and they are coming to install next week l'm afraid just too many issues has made me want to leave @TalkTalk after many years!
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Helen Parker
(@MissHelenParker) reported
@TalkTalk just been on your chat for nearly 1 hour for the agent to suddenly become unavailable! What a joke! I have nothing but intermittent service and the only solutions are sales pitches. Please send me details to lodge a formal complaint.
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Paul Hogan
(@Paul01Hogan) reported
@TalkTalk I have raised 3 complaints and none have been resolved to my satisfaction, every time Talk Talk refuse to divulge the information and close the complaint. It's liking hitting my head against a brick wall.
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Dante1987
(@Acq_Knowledge) reported
@TalkTalk what is wrong with the internet in the TN39 area. No internet and been told it is to do with the exchange but can 24 hours to fix. You paying me back for no internet?
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Paul Hogan
(@Paul01Hogan) reported
@TalkTalk No reponse I see, guess you do not care. Still no response to request for CEO email address, guess she is si busy solving problems she hasn't got time for any new emails 😬😬😬
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just a lucky bug
(@justaluckybug_) reported
I love tweeting about @TalkTalk using my 5G because I don't have internet for my business that they won't fix till next week. Looks like we won't be able to take payments over the weekend, woohoo. We pay extra for this sh!t, why
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benthespaniel
(@benthespaniel) reported
@TalkTalk I'm afraid you really don't Took 3.5 hours to resolve Round in circles 4 times Still without internet service for 3-5 days before I will get my appointment Had to take out a new 24 month contract and you even increased the price as a wee bonus
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Nina
(@4spinsel) reported
Unbelievable how incompetent @TalkTalk is. For months bad connection. Engineer came, admitted it was an exchange problem, he later lied about having connected a new ether cable. Talktalk has now billed me for this visit. I still have a bad phone and internet connection. Hopeless
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benthespaniel
(@benthespaniel) reported
@TalkTalk I'm on the phone to you now That's over 2 hours - I'm thinking about sending you an invoice for my time Spoken to about 7 people online chat and on the telephone Utterly abysmal customer experience If it's not fixed soon I'll just get @VodafoneUK
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Tim Lowe
(@TimmyLowe86) reported
@TalkTalk @TalkTalkGroup not exactly prime timing for my Internet to just randomly stop working? It’s becoming a regular thing that’s happening if you are unable to provide the gold star service to ya customers then stop charging us so much a month and fix the issues plz!
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Lauren McCole
(@MccoleLauren) reported
@TalkTalk can someone update me on my connection it's has been down all day and still not connected
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Jonny D
(@JD_fotography) reported
@TalkTalk no internet in tw20 Egham. Are you experiencing issues? I can't log in as my GF is the account holder
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Mario DeCristofano 💻
(@mariodc) reported
@TalkTalk hi existing business customer, is there any chance I can speak to someone about a new business connection UK based, ie I want to speak to someone in the UK?
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Paul Hogan
(@Paul01Hogan) reported
@TalkTalk I would like the email address of your CEO to raise an issue with her relating to a deceased family member's account as you are refusing to divulge information on the account. I have spoken to complaints dept. complete easte of time!!!
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Chris Spotta
(@ChrisSpotta) reported
@TalkTalk Hi Yolanda, She's still trying to get this reset! You've got her mobile working to verify - but each time 'there's a technical problem! 🤬