Is TalkTalk having an outage?

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

 Some problems detected at TalkTalk

TalkTalk problems in the last 24 hours

TalkTalk Outage Chart

November 17: Problems at TalkTalk

TalkTalk is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (67.76%)
  • E-mail (10.46%)
  • Wi-fi (7.84%)
  • Phone (6.97%)
  • Total Blackout (6.10%)
  • TV (.87%)

TalkTalk Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:
  • RMcBride25
    McBride (@RMcBride25) reported

    @stephxmckenna @TalkTalk Talk talk are an absolute shambles. I have no recommendations, but I will always comment on how bad their service is. Constantly lowering speeds and then lying to you about it. Worst.

  • JimCaddis
    Jim Caddis (@JimCaddis) reported

    @TalkTalk On TT chat said there was a problem - seems you did not know - said try in 2 hours, that was 5 hours ago still getting "Oops, it looks like there is a technical problem Please reload and try again"

  • CThorpe83
    Chris #FBPE (@CThorpe83) reported

    @TalkTalk Hi Charlotte, today we received a call from a scammer pretending to be from you, a genuine call from you who got cut off and didn’t ring back, and after the router lit up like a Christmas tree I rang tech support who diagnosed a faulty router; only sent to us 3 weeks ago)... 1/2

  • James58516551
    James (@James58516551) reported

    @Jadeyybabyy00 They’re awful. I was suppose to go live yesterday. Still have absolutely no internet. Gave them a chance and they showed how bad they are @TalkTalk

  • James58516551
    James (@James58516551) reported

    @suedickins61 @virginmedia @SkyMediaUK @TalkTalk Just left @SkyUK I would not recommend at all. Nothing but problems.

  • Jadeyybabyy00
    Jade (@Jadeyybabyy00) reported

    If talktalk didn’t have the worst ******* WiFi in the world,maybe,just maybe I’d get my college work done. No point in phoning them to change anything since the ******* on the phone canny understand anything u say

  • jcartwrightbh
    Joshua Cartwright (@jcartwrightbh) reported

    @TalkTalk so my broadband goes down, i call customer services and they tell me their systems aren't working so they cant help me either....the word useless comes to mind

  • Jonatha87901905
    Jonathan (@Jonatha87901905) reported

    @TalkTalk I've read it - already says I am not eligible because service was never fully activated and both appointments to close the case ended up in no shows. I am not taking any more days off for a third time.

  • kenzone62
    KENZO (@kenzone62) reported

    @TalkTalk very slow & sometimes dont connect ,all our mobile phone data used up now faulty wi-fi router intermittent.fault

  • strathster
    Jonny Strathern (@strathster) reported

    After shite broadband and none stop issues with Sky, EE then BT, I think its fair to say they are all the bastard same so time to go for the cheapest to save some cash! Signed up to TalkTalk....

  • waynetippetts
    Wayne Tippetts (@waynetippetts) reported from Camden Town, England

    @TalkTalk we are new customers as of yesterday and are getting no answers from anyone as to why no internet this is a very very bad service

  • waynetippetts
    Wayne Tippetts (@waynetippetts) reported from Camden Town, England

    @TalkTalk we haven’t even started yet no answers to why no internet new customer will become no customer unless we can get answers quick

  • waynetippetts
    Wayne Tippetts (@waynetippetts) reported from Camden Town, England

    @TalkTalk this is a dreadful service. #taktalk_SNAFU we just joined talk talk yesterday and were told we would have internet today!!!!

  • Mongoose39uk
    Tony Pinnington (@Mongoose39uk) reported from Halifax, England

    @TalkTalk do you know what would be really nice. Being able to just leave. Online even. Not insisting we ring you and being kept waiting forever and then having 20 questions. Thanks for making my last experience of you being so poor.

  • ZanderLaw
    Zander Law (@ZanderLaw) reported

    @TalkTalk @stephxmckenna @TalkTalk I also called you on behalf of my Granny, She wanted to upgrade to fibre as you had an offer on and my uncle FaceTime’s her on her iPad everyday, but it’s a bit slow! I was told Fibre was available but she couldn’t have it as the cabinet was full!Surely it’s time to 1/2

  • TaraKatex
    Tara Kate. 🎄🎈 (@TaraKatex) reported

    First I had bad customer service with @SkyHelpTeam now I'm going through the wars with @TalkTalk !!! Where you at @virginmedia

  • Sp4rkyboy2
    lee sparks (@Sp4rkyboy2) reported

    Avoid @talktalk Internet at all costs. Despite being with them for 4 years they have in the last 2 months turned into an appallingly bad company with some of the worst customer service ever. They lie about appointments and don't listen to the customer #talktalk #avoid

  • RedControlled1
    RedControlled (@RedControlled1) reported

    @SkyUK honestly, we switched to you guys for internet since talktalk stopped giving us good service for an unknown reason. After 1 year or more, Internet is really slow. Especially on our computers.

  • per0x1de
    👑🥀Peroxide Princess🥀👑 (@per0x1de) reported

    @RealMarkDallas @TalkTalk I cancelled my broadband with them cause they literally were the worst company I've ever dealt with. There was a dispute that went on for months that I even had to put to head office and nothing got fixed.

  • dandehussey
    Ellie Hussey (@dandehussey) reported

    @TalkTalk Only just got this back up. Laptop not playing either. Getting very frustrated now. Router connecting bit nothing updating on phone, iPad or laptop. Help

  • Heaven_Leigh89
    Heavenly Houtzeel (@Heaven_Leigh89) reported

    @TalkTalk help! Our internet isn’t working

  • SNights97
    Lee (@SNights97) reported

    @TalkTalk my internet isn't working correctly help

  • martinsmpn
    Marco Martins 🇬🇧 (@martinsmpn) reported

    @Fallout @BethesdaStudios @BethesdaSupport OMG … how can you launch a game with so many bugs. I lose connection every 10 to 15 minutes. @TalkTalk Internet connection is very bad, except I play other MMO's without any problems. The bugs … the bugs … this is just unacceptable.

  • DanielOGrady72
    Daniel O'Grady (@DanielOGrady72) reported

    Sorry for filling your feed with RTs of #TalkTalk complaints but they really are a #despicable #egregious organisation I have so far come across. The way they have taken advantage of an 82 year old hard of hearing lady is truly awful. Please Retweet

  • FXRM_
    FXRM (@FXRM_) reported

    @TalkTalk I cannot log in to pay my bill through your app. The login page says ‘outage’.

  • DanielOGrady72
    Daniel O'Grady (@DanielOGrady72) reported

    Sorry for filling your feed with RTs of #TalkTalk complaints but they really are a #despicable #egregious organisation I have so far come across. The way they have taken advantage of an 82 year old hard of hearing lady is truly awful.

  • Gee_McK
    Gee_McK (@Gee_McK) reported

    @TalkTalk Already told you...we have had no help or explanation

  • DanielOGrady72
    Daniel O'Grady (@DanielOGrady72) reported

    @ChooseUK @TalkTalk Joke. The worst customer service in the world. Obstructive at every opportunity

  • Bluebells048
    KIM (@Bluebells048) reported

    @TalkTalk No, I’m not your customer 😳

  • MusicTSF
    TSFMusic (@MusicTSF) reported from Stanwick, England

    @TalkTalk are the worst company I have ever encountered. After leaving during the cooling off period (as they never provided an adequate working broadband and TV service) they have charged me over £300 for breaking a contract I was never in!! Do not, I repeat do not use Talk Talk

  • TaraKatex
    Tara Kate. 🎄🎈 (@TaraKatex) reported

    @TalkTalk I desperately need your help! I've dm'd

  • Dan_Green_UK
    Dan Green (@Dan_Green_UK) reported

    An engineer who doesn’t even work for you as an engineer anymore (that was an interesting call). If that’s not GDPR breach then I have no idea what is. @TalkTalk and @SkyUK may use your lines, but their customer service is what makes the way ahead. Cheers for wasting my day. 👍🏻

  • Bluebells048
    KIM (@Bluebells048) reported

    @juliemac1000 @TalkTalk Worrying isn’t it, when the systems of an online based provider are down 😳

  • lilscotsangel
    LilScotsAngel (@lilscotsangel) reported

    @RealMarkDallas @TalkTalk Try having them cut you off, provide intermittent service when reconnected, send your account to a debt company then deny all liability when you question them and refuse to send documents/evidence so with the threat of court action you have to pay even though you’re innocent.

  • juliemac1000
    Julie Mac 🌹 (@juliemac1000) reported

    @Bluebells048 @TalkTalk Totally agree. Their systems are faulty now so I can't get help yet

  • melcgarside
    Mel Garside (@melcgarside) reported

    @TalkTalk Yes, logged over three weeks ago, an engineer was supposed to visit waited all day and they didn’t arrive found out they were never due to visit.. it’s really frustrating

  • Bluebells048
    KIM (@Bluebells048) reported

    @juliemac1000 @TalkTalk Broadband providers are all pure evil. I’m beginning to question whether it should be illegal to lock people into a 12/18 month contract when the service they all provide is rubbish 😡

  • Gee_McK
    Gee_McK (@Gee_McK) reported

    @TalkTalk We haven't had any further help or explanation yet we are still paying for a broken service!

  • melcgarside
    Mel Garside (@melcgarside) reported

    @TalkTalk I have no telephone line intermittent to v slow to no broadband.

  • RowanDarlington
    Rowan Darlington (@RowanDarlington) reported

    @TalkTalk I didn't think it was possible but your latest YouView box update has made it even slower, more crashes and barely usable. Staff said it's just me but even my Grandparents have the same issues. Ditch YouView already and send out new boxes!!!

  • Gee_McK
    Gee_McK (@Gee_McK) reported

    @TalkTalk I have a problem. I'm not interested in anyone else. We have no intenet!!

  • EdgyFoxin
    Foxin (@EdgyFoxin) reported

    @TalkTalk I need help since the live support team refuse to replace the router i just got!

  • Starfox118
    Vaughn Highfield (@Starfox118) reported

    @stephxmckenna @TalkTalk I'd avoid TT, regularly voted the worst ISP in the UK, even landed worst in Europe a couple of times. I'm now with BT, very good if a deal is on, otherwise too expensive. Was with Virgin Media for years and was fantastic. Sky and Plusnet are also solid.

  • AndyAL1987
    Andrew Lee (@AndyAL1987) reported

    @swanick10 @TalkTalk Their service is worse than a Turkish prison

  • Mista_Summers
    Mista Summers (@Mista_Summers) reported

    @TalkTalk Oh don’t worry. You got your money. Like I said, the original payment went through, no thanks to your stupid app.

  • swanick10
    Katie Swanick (@swanick10) reported

    Feeling frustrated @talktalk. Tv engineer a no show after waiting in all morning and terrible customer service experience #mustdobetter #newcustomer #disappointed

  • juliemac1000
    Julie Mac 🌹 (@juliemac1000) reported

    @TalkTalk I've been texting someone for over an hour and now they tell me they can't help till after 5pm. Same questions over and over too!

  • ryansweeneycfc
    Ryan Sweeney (@ryansweeneycfc) reported

    @RealMarkDallas @TalkTalk Had the same experience when trying to pay the cancellation fee of my account and leave, none could understand my request on the live chat app and got passed from 1 dept to another. Never go near the company again!

  • JamesMurphy1888
    James Murphy (@JamesMurphy1888) reported

    @TalkTalk I have now been cut off!! I wish to make a formal complaint and I wish for some sort of compensation for these massive phone bills from calling you

  • Caoimheeeee
    Caoimhe (@Caoimheeeee) reported

    @TalkTalk The second call was an automated voice service

  • JamesMurphy1888
    James Murphy (@JamesMurphy1888) reported

    @TalkTalk Yes if you could give me details for the ombudsman that would be helpful. Trying to log a complaint and the adviser on the phone has said 3 managers won't take my call as they are saying it's not their dept. I've been on this call now for 1 hour!! Unacceptable

  • nialldavies90
    ened9t (@nialldavies90) reported

    No wonder @TalkTalk is only 17 quid a month it’s a load of shit

  • aprylhm
    a. (@aprylhm) reported

    @stephxmckenna @TalkTalk look at going through your phone provider; we went with vodafone (tom’s network!) & the difference between that & our old provider is insane.

  • JamesMurphy1888
    James Murphy (@JamesMurphy1888) reported

    Avoid @TalkTalk like the plague, worst customer service I have ever had!! Noone has a clue what is going on! Can't see letters that has been sent! No wonder everyone says to go elsewhere!

  • Caoimheeeee
    Caoimhe (@Caoimheeeee) reported

    @TalkTalk Hi! I missed the persons name but they said they were ringing in regard to our broadband. However we canceled our service with talk talk 1/2 years ago now. A second call was made again an hour later

  • jackova95
    J Wilson (@jackova95) reported

    @TalkTalk is there a problem with the broadband in Cardiff. CF11, as its been incredibly slow since yesterday morning and hasnt improved.

  • hmorris87
    😘 (@hmorris87) reported

    @TalkTalk Yes she can't understand the accent on the other end so no further forward. She was agreed a set price and yous are taking more than agreed price and she's still no internet. She wants to cancel. Thanks

  • barbjungr
    Barb Jungr (@barbjungr) reported

    This morning someone purporting to be from @TalkTalk called my mum telling her she was to be disconnected - I rang @TalkTalk who singularly failed to comprehend the problem, which was clearly a scam. Serious frauds on elderly people. It’s in @talktalk interest to deal with these

  • DazTheGooner
    Darren Hopkins (@DazTheGooner) reported

    @DailyMirror Talktalk's bad security cost them £77 million

  • JanePeee
    Jane (@JanePeee) reported

    @TalkTalk No no no I do not want call divert or any phone tbh!!!!!! I never even use it and you’ve charged me for it. Further I have now spent two days trying to sort it.