TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent, Basingstoke, Croydon, Birmingham, London, Cardiff, Leyton, King's Lynn, Bishop Auckland, Hounslow, Hayes, Ealing, Slough, Reading and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Basingstoke |
Internet | |
| Stoke-on-Trent |
Internet | |
| Croydon |
Internet | |
| Birmingham |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Leanna Banovic
(@LeannaBanovic) reported
@TalkTalk we were supposed to have an engineer attend yesterday to install our fibre router and they never turnt up. Can you please inform us why this was or when we can expect them seen as we all work full time and waited in yesterday afternoon for them to not show up.
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Becky
(@beckyshugs) reported
@TalkTalk Hi I’ve recently been sent a new box but my internet is still not good, could you help please?
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Emz
(@EmzIzard) reported
@talktalkbband Do you know if talktalk Broad band is down please
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GhostsInMyHeart
(@HeartGhosts) reported
@YardleyShooting @TalkTalk To be brutally honest: I have never heard a positive word. Have stayed with BT. Possibly more expensive but reliable
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Laura Smith☠
(@LauraSmith136) reported
Thinking its time to change provider! With @TalkTalk but our Internet spends more time being down than working and yet charges are increasing. Any recommendations? #givingup #redonk
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chris_jo2k@hotmail.com
(@CJo2k) reported
@TalkTalk Can you tell me if there is an outage in the OL9 9SG postcode, and when it will be fixed?
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Rebecca Maxwell
(@Meander_maxwell) reported
@TalkTalk in-laws have broadband with you.Every month they receive ‘sorry you’re leaving’ letters when they haven’t cancelled. So they have to call u each time to sort. This is v stressful for them & a breach of GDPR if someone can cancel their broadband w/o you checking details.
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Kesku El Pez
(@JustKesku) reported
@Nekosenin Sky TalkTalk and Vodafone are all.. bad BT is arguably the best but the most expensive, Virgin Media is pretty great and the SIM+TV+Broadband plans are cheap asf However, they have virgin in the name
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Zoya
(@Zoya_o1) reported
@TalkTalk Hi, my mum a sim contract but the phone signal seldom works so the phone isn't much use beyond on wi-fi. What's the best way to get help with this?
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emyr (not emhyr) owen
(@mistadrong) reported
@chriswdrew @BritishGas They could learn a lot from talktalk, I threatened to leave them because of bad service. They rang me up, offered double speed, 3 months free and slightly cheaper rate. The clincher was, a number to call if I needed future help from someone in the UK.
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Dizzy
(@Dizzy_Shama_) reported
@TalkTalk My Internet has been down the last few days and now its getting ridiculous!
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Donda2/CR7 BAYBAY 🇮🇱🇬🇧🍷
(@MichaelRealReed) reported
@TalkTalk Is the network down or something??
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AWnigelck
(@AWnigelck) reported
@TalkTalk Thanks for the offer but there is no need. I have left amd am content with my current provider and would not consider talktalk in future. The company should have been more willing to listen when there was a problem and realise that there is a choice
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Scout the supercat!
(@SupercatScout) reported
@TalkTalk Thank you, looks like it was the useless router again. Human has Never experienced a router that has to be reset at times.
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Douglas Taylor
(@SloTaylor) reported
@TalkTalk your new hub does not connect AND your service centre for full fibre is closed. Well done! Perhaps we could have some #walkwalk? I am seriously unimpressed. I'm not sure if #Trustpilot give 0 stars but that's where you're heading.
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Marco Piscioneri
(@MarcoP40410218) reported
from
York, England
@TalkTalk any problems in the York area? My broadband is down
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Annie Grace
(@Annie_Writes_) reported
Aaannnddd now no @TalkTalk internet since sometime in the night (again). Technology is not my friend at the moment! Anyone else have an outage?
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Donda2/CR7 BAYBAY 🇮🇱🇬🇧🍷
(@MichaelRealReed) reported
TalkTalk is down due to weather conditions #TalkTalkDown #WeatherReport
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Jo sinclair
(@Jo74907498) reported
@TalkTalk @YardleyShooting Mines not up and I’m seriously getting so mad with TalkTalk it going off all the time. I pay but don’t get the service. I’ve done all the checks at home. Last time it went off they sent a new router 2 weeks ago. But no internet again from yesterday morning. So no problem my end.
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MJ
(@MJOrchid) reported
@TalkTalk I’ve sent a DM across to you. I’m hoping the internet is down in the area, otherwise it looks like the router may have packed up as the light is on but it is not connecting to anything - even when I’m sitting next to it.
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MJ
(@MJOrchid) reported
@talktalk sitting next to router and internet not working at all. Total crap. #poorservice
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Tommie
(@Tommie__James) reported
@TalkTalk it was never fixed :( anyone know good providers? looking at vodaphone's fibre
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Donda2/CR7 BAYBAY 🇮🇱🇬🇧🍷
(@MichaelRealReed) reported
@TalkTalk When are you going to sort out this issue with the connections??
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Kristopher Noronha
(@krist0ph3r) reported
after 2 hours of chatting with 3 @talktalk agents, I have been asked to call instead as the billing team cannot help me with my bill. the automated line says I should chat with an agent instead. is this some sort of joke?
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Scout the supercat!
(@SupercatScout) reported
@TalkTalk Internet is crap and not working so won’t make any difference here. Human brought a £100 mesh extender and still the internet connection is crap. No connection sitting right next to router either!! #crapservice #avoid
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KK.KKKK
(@KiranKu78839646) reported
@TalkTalk My Talk talk WiFi router also not came , not even connect but still bills is raised and I am out of service , webchat is worst and no one responded to anything , can I get a solution here ?
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Scout the supercat!
(@SupercatScout) reported
Humans not happy! Internet with @talktalk continues to be crap! No connection at all at the moment
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PM
(@pmg_pgmco) reported
No @TalkTalk internet AGAIN!! No one to help, did the usual off/on and waiting time, Still nothing, any help?
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James Asquith
(@butoftenignored) reported
@YardleyShooting Mike, there are no reasons you cannot move, that would be illegal. If TalkTalk are holding you hostage over something technical, tell us, we will help. You previously mentioned an "archive". Is this the issue?
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MJ
(@MJOrchid) reported
@TalkTalk Whilst our @TalkTalk router is crap meaning the internet is more unreliable thank usual which may lead to me looking at alternative providers, the customer service staff at @talktalk are always very helpful. Thank you.