TalkTalk Outage Report
Why is my TalkTalk service not working?
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (10%)
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Phone (9%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Northampton, Manchester, Golders Green, Edinburgh, Liversedge, Hastings, Leeds, Norwich, Bideford, Finchley, Southampton, Plymouth, Eastbourne, Rotherham and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Manchester |
Internet | |
| Northampton |
Internet | |
| Golders Green |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy
(@Tommy2710224977) reported
@Deborah61003233 @TalkTalk My wife has had the same issue today, ring back in 3 hours, 19.00 offices closed. The service is for her 91 year old mother who has dementia, we monitor her on CCTV when not there. No one is interested
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D H V A N I K A
(@Dhvanikaa) reported
@TalkTalk my WiFi’s not working, can ya help please?
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TalkTalk
(@TalkTalk) reported
@travis542372663 Hi there, Travis. We don’t want to see our customers upset, and I apologise for the bad experience you may have had. Could you please elaborate further on the issues you’re experiencing with your TalkTalk account and services by sending us a DM? -Silindile
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Peter (sometimes P.J.)
(@MoarPart) reported
@TalkTalk I have DM'd, and I will be more than happy to help Talk Talk improve its broken mobile phone support features.
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SOE Spirit of Resistance 🗡️🏴☠️🪂
(@SOE_Spirit) reported
@TalkTalk You can go to the TalkTalk community forum posts for today, it is there for all to see. I am paying for a service I'm not getting and I will take this up formally with CISAS later this week, as agreed resolve time has passed & I will get my email addresses cut off on the 28th.
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SOE Spirit of Resistance 🗡️🏴☠️🪂
(@SOE_Spirit) reported
@TalkTalk Hi @talktalk no I won't be sending you another DM, the previous chat lasted an hour and got nowhere, as did 3 telephone calls direct and raising a formal complaint all in the past 2 weeks. Promised it would be resolved in 5 working days and still not. @MartinSLewis
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Peter (sometimes P.J.)
(@MoarPart) reported
Repeated failures of my @TalkTalk broadband connection in recent months is being compounded by unusable mobile phone support. Service was good until 2025, but this is now unacceptable. #talktalk
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Scott Maynard
(@scottmaynard22) reported
@TalkTalk morning. Any ideas when you are fixing issues in my area please. Post code ST4
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n
(@N4mzzzz) reported
@TalkTalk is there a current outage? I am not getting any connection?
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Finiasfinn
(@Finias) reported
@TalkTalk 2/2 guaranteed. Yesterday internwt down all day. Hours on phone but u claimed internal fault and engineer needed. Loved one isolating so said no. 30 mins later internet magically working. Reckon router needed updating. About time you changed it. Shocking lack of understanding
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Finiasfinn
(@Finias) reported
@TalkTalk "Help" is an interesting word. Months ago my loved one spent hours on calls to your engineers who had to update a router not updated for years...no excuse as service is paid for. They tried to the sell a new package but new router was chargeable and service continuity 1/2
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BOYD1981
(@BOYD1981) reported
I really did pick a terrible time to renew my TalkTalk contract, I don't want to give my money to whichever company buys them and then lays off all the staff.
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Fergus Mason #AbolishHolyrood 🇬🇧🇮🇱🇺🇦
(@FergusMason25) reported
@RocketPulpHack I get that all the time. Whenever I have an engineer round - which is often, because TalkTalk is **** - he's baffled at the sight of a Cat 5e coming out the back of my router and heading for the PC.
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HPsauce
(@hpsauce43) reported
@ap5151ap @TalkTalk Absolutely! Apparently an engineer was supposedly called to attend to my issue, & it would be rectified within 24 hours... Well that time has now passed, & I'm STILL without Broadband. But they're still charging me 😡
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Doomfish
(@Doomfish) reported
@TalkTalk internet problems in NR26 postcode? 6mb download speeds at the moment.
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HPsauce
(@hpsauce43) reported
@TalkTalk So an engineer was supposedly called, & the problem would be fixed within 24 hours. Not so. & yet, they still want my money!
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HPsauce
(@hpsauce43) reported
@ap5151ap @TalkTalk I've been without access for over 24 hours. They said an engineer would sort the problem. They lied, & still want paying!
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Maz
(@littlewellie) reported
@TalkTalk I can't believe they have used this to try and sign me up to a new 24 month contract, no fix just dm sales patter, what a joke!
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HPsauce
(@hpsauce43) reported
@TalkTalk what is happening about my Broadband being down for over 24 hours? Apparently an engineer was called & dealing with the issue "within 24 hours". I expect a refund. Absolute Jokers & Fraudsters. DO NOT DEAL WITH THEM UNDER ANY CIRCUMSTANCES!
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HPsauce
(@hpsauce43) reported
@TalkTalk Apparently an engineer had been booked to deal with the issue "within 24 hours". Well that time has now passed, & I'm STILL without Broadband. I rest my case.
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Finiasfinn
(@Finias) reported
@TalkTalk this so called service provider is just the worst. They won't even help a disabled customer by sending a new router. Shame on you for your lack of care. Anyone with a disability should be aware they are the worst in terms of customer care
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the man
(@wiginbill926) reported
I would just like to say after having problems with my TalkTalk WiFi, l was able to get in touch with an engineer from that company called Sando, was an excellent engineer and who had my problem solved within minutes, thanks Sando.
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Martin
(@V8_Martin) reported
@TalkTalk how can I leave you positive feedback relating to an issue? I reported? The feedback is for yourself and the openreach guy who you booked.
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TalkTalk
(@TalkTalk) reported
@travis542372663 Hi there, Travis. We don’t want to see our customers upset, and I apologise for the bad experience you may have had. Could you please elaborate further on the issues you’re experiencing with your TalkTalk account and services? - Yolanda
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Tanika
(@Tanikology) reported
@TalkTalk over a decade of custom. No internet for days. Told I need to pay £75 for an engineer—for what’s likely a router issue. Outrageous to charge loyal customers for basic service restoration.
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Liz
(@LizzHarrx) reported
@Hypatiakitten TalkTalk chatbots are the worst, EE for life!
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Best of Krzys
(@MacekKrzysztof) reported
@TalkTalk Is service down in the Croydon area?
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the man
(@wiginbill926) reported
I have WiFi with TalkTalk and it’s gone down, and I e been on to them and they have made me feel it is my fault, terrible company TalkTalk
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Mandy
(@MandyLo1808004) reported
@TalkTalk You have changed the way you do things according to you customer service message and have sent me a message. I cannot log into my account because you have just blocked because you think it is suspicious behaviour. I have no Internet. What I'm I supposed to do now?
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HPsauce
(@hpsauce43) reported
@TalkTalk Don't listen to them. *Oh, we really want to help you* I've had issues since Year Dot. You can never get to speak to anyone who speaks English. They'll never resolve your problems. My broadband is still not working, after spending an afternoon talking with them.