Is TalkTalk having an outage?

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

 Some problems detected at TalkTalk

TalkTalk problems in the last 24 hours

TalkTalk Outage Chart

May 20: Problems at TalkTalk

TalkTalk is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(59.69%)
Wi-fi
(17.54%)
E-mail
(9.05%)
Total Blackout
(5.80%)
Phone
(4.81%)
TV
(3.11%)

TalkTalk Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:
  • _laurenwallace Lauren Wallace (@_laurenwallace) reported

    Absolutely shocking service from @TalkTalk - signed a new contract and they STILL put my bill up and refuse to reimburse it. All for a connection that drops out everyday. Do not recommend

  • Wobbly57 Wobbly (@Wobbly57) reported

    @TalkTalk Like this We're contacting you to tell you that the cost of your service will be changing from 15th May 2019. Even though some of your costs are going down, your package will not alter. Your account balance is currently in credit. Follow the button to process your refund request.

  • austin_y7252 Neil Young (@austin_y7252) reported

    @TalkTalk I've done that yesterday and they couldn't do it. Pretty poor

  • ItsTheRuskie Jackson (@ItsTheRuskie) reported

    @LisaJoSmith1 @TalkTalk Im with you Lisa. TalkTalks network has gone rapidly downhill. I will be cancelling this atrocious broadband.

  • ItsTheRuskie Jackson (@ItsTheRuskie) reported

    I think ive finally had enough with your atrocious network. @TalkTalk your network is absolute ****. I will be cancelling my broadband 😡😡😡😡

  • LisaJoSmith1 Yorky (@LisaJoSmith1) reported

    @TalkTalk I'd just like to warn your customers of what you did to me. After my contract ended you increased the price for slow broadband from £19 to £27 per month. WHAT A RIP OFF! Check your bank balance!

  • diygolf John Pennington (@diygolf) reported from Ramsbottom, England

    @PHIL180IOM Exactly but you wouldn’t believe the half arsed response I got when I emailed screenshot of it over to @TalkTalk said because I hadn’t put incident number on it I wouldn’t get a response roll on end of contract

  • localwhitekid jake || ia cos exams (@localwhitekid) reported

    @TalkTalk very slow escpeciqlly since im on fobre optic for high prices

  • localwhitekid jake || ia cos exams (@localwhitekid) reported

    @TalkTalk ive been paying for talktalk for 2 years now because i belived it was reliable but it is terrible compared to others

  • localwhitekid jake || ia cos exams (@localwhitekid) reported

    @TalkTalk @idyllicpain talktalk is shit!!!!

  • ThomStitt Thom Stitt (@ThomStitt) reported

    @TalkTalk Turned all devices off disconnected all phones as advised by tech support the last time

  • ThomStitt Thom Stitt (@ThomStitt) reported

    @TalkTalk Zach the service is unusable I am replying via mobile wifi is just painfully slow

  • GemyJenga Gemma James (@GemyJenga) reported

    @TalkTalk I would like you tell me the head office complaint address!!! I will be sending them a copy of our mobile phones bills and my land line bill .... 7p a minute .... on the phone 3 times once over 45 minutes .... we want and will get every penny back.

  • GemyJenga Gemma James (@GemyJenga) reported

    @TalkTalk Your sorry for the land line issues ..... are you serious ..... not about the way he and myself had the phone put down 3 times !!!!!😡😡

  • GemyJenga Gemma James (@GemyJenga) reported

    @S5BLADE @TalkTalk @virginmedia Thank you for the recommendation, going to call them this morning, he had them before years ago but talk talk convinced him to move over for a better deal. Not been a better service mind 😡🙄

  • gold123win reg morris (@gold123win) reported

    A lot of the Racing Fraternity are looking for U John We pay for the ads when we get no replies we know why you cloned our phones I should have known better I trusted @bt_uk & @WeAreOpenreach & @TalkTalk No one can beat insider cloning My nationwide adverts never had a chance OK

  • TeessideJosh Josh (@TeessideJosh) reported

    I MISSED THE CASH IN **** OFF TALKTALK

  • idyllicpain mika (@idyllicpain) reported

    Talktalk interent is so shit ffs

  • Nazir_M1 Problem (@Nazir_M1) reported

    @TalkTalk fix your broadband speed.

  • ThomStitt Thom Stitt (@ThomStitt) reported

    I feel so sorry for the @TalkTalk agents in the customer contact centre it's not there fault we are getting (polite language) sh*te service

  • AleksWlodarczyk Firesniper380 (@AleksWlodarczyk) reported

    @TalkTalk Ur wi-fi company is the worst wi-fi company known to humanity every 10 minutes and i'm being serious every 10 minutes it turn off. I use my mobile data to watch YouTube cause the wifi is so bad. Apparently its great for gaming and i cant even fit in one FIFA game.

  • knoxville_7 STEVEN (@knoxville_7) reported

    @TalkTalk Nope no connection at all the engineer didn’t come back to property to check connection very poor service yet again i have to contact talktalk. Not happy with service company has provided in the slightest so unprofessional!

  • GemyJenga Gemma James (@GemyJenga) reported

    @florencef1 @TalkTalk Indeed. Sure none of your team would have treated a customer like this today. XxXx

  • kimberleycat Julia (@kimberleycat) reported

    @TalkTalk I have been on chat online. Requested you to 'bar all direct to bill debits'. By the end of conversation I was told this is not possible. I have been texted by a company I have not subscribed to who will bill me tomorrow 20th. I have tried to stop this happening. Help!

  • GemyJenga Gemma James (@GemyJenga) reported

    @florencef1 @TalkTalk I wouldn't be able to sleep if they didnt worrying. It's lucky they can ... imgine people who can't use one and are cut off completely. Sad ... espcially in the world we life. 😡😡 My dad will also be making a complaint...thats 3 coming their way. xxxx

  • GemyJenga Gemma James (@GemyJenga) reported

    @Lesley_kr @TalkTalk @EONhelp Sorry to hear that ... Companies are quick to take your money but not fix a problem arent they. 🤬🤬 Thank you. We will make sure he gets sorted with a proper company ... sure his loyalty will be appreciated somewhere else.

  • Lesley_kr L 👱🏼‍♀️🥂🍾 (@Lesley_kr) reported

    @GemyJenga @TalkTalk Had it myself recently when I rang @EONhelp ... no help at all so I’m moving providers ... hope your grandad gets sorted x

  • GemyJenga Gemma James (@GemyJenga) reported

    Shame on you @TalkTalk Finally got through to cancel the whole package he has with them and will find him a better company first thing in the morning. Grandad and I have spent a fortune on our mobile phones today never mind the hours.This company is not recommend by us. AVOID IT

  • GemyJenga Gemma James (@GemyJenga) reported

    Awful service from this company today @TalkTalk I've never been so disgusted in all my life 😡 my grandparents have now been left without a phone line. My grandad tried all day via text messages to resolve this issue and couldn't,had to come to my house to use the phone only for

  • ThomStitt Thom Stitt (@ThomStitt) reported

    Relying on my mobile data as once again the service from @TalkTalk has failed.

  • JDoorPhoto J'Door Photography (@JDoorPhoto) reported

    @TalkTalk... the worst internet provider in the land!!! Business/uploading is on the go slow thanks to them... 😑😤

  • whittiwood Jayne Whittaker (@whittiwood) reported

    @TalkTalk dreadful service, trying to report a fault since Friday, numerous advisors, one telling me to unscrew the front of the master socket, if no screwdriver use something else. Leaving a vulnerable adult without a line, because she can't confirm her details due to illness 😡

  • Jaymz_1976 Jaymz Chamberlain (@Jaymz_1976) reported

    @TalkTalk @talktalk could you explain as to why my broad band is down from 38mbps to either nothing or about 6mbps all day. This isn't the service I have paid for. Hereford HR27EH

  • Jharley76Justin Justin Harley (@Jharley76Justin) reported

    @TalkTalk Basically no wifi since contract started and had nothing but stress, from lies to incompetent service. The telephone number is 01775761334 and I am talking on behalf of my mother inlaw who is disabled. What's worse if you plug the routers in the phone line is very fuzzy

  • Jharley76Justin Justin Harley (@Jharley76Justin) reported

    @TalkTalk The worst service I have ever had. Over two months without internet and still paying. Have wasted hours, upon hours to the support line. Been lied to numerous times. I am going to tell everyone I know personally and digitally to avoid...

  • mclean_mark Mark McLean (@mclean_mark) reported

    @TalkTalkTV totally exasperated by TalkTalk - raised 2 complaints 29th March + still not resolved. Escalated to CEO complaints and asked for e-mail correspondence - disgraceful customer service and complaints process.

  • alice_simmo Alice Simmons (@alice_simmo) reported

    @TalkTalk I haven't got any Internet until my new router comes but it used to be about 15mb... I used your live chat yesterday and was appalled by the customer service I was given..

  • James85Landy James Land (@James85Landy) reported

    @TalkTalk No internet for 10 days. Contacted you at least 5.times and always have to.go through the same questions. You've sent an engineer who said it was solved, but it wasnt. Said you'd sent another but never showed. Getting very angry!!!

  • KatyBrace1 Katy Brace (@KatyBrace1) reported

    @TalkTalk Yes I am still getting the same response even tho my service wasn’t working during April 2019 when this new legislation was in place

  • jamesfrew6 jim bob (@jamesfrew6) reported

    @TalkTalk Hi there. I have. Same thing on 2 devices. Also itv hub is not working on amazon fire stick. Everything works on 4g. Just a few random apps don’t work on WiFi.

  • Nico22a022 Nico (@Nico22a022) reported

    @PathwayUK @Voa1234 Surely no-one better than the ex CEO of Talktalk, and a pro-austerity Tory to help us out. (Anyone who had a salary of £6,842,000 in 2014 can afford to teach us about inequality). #WhatAboutReality

  • Nico22a022 Nico (@Nico22a022) reported

    @PathwayUK @Voa1234 Surely no-one better than the ex CEO of Talktalk, and a pro-austerity Tory to help us out. #WhatAboutReality

  • BoydenNina Nina Boyden (@BoydenNina) reported

    @TalkTalk why am I paying you each month when the Internet never works 😫

  • Kasia_Szklarska Katie (@Kasia_Szklarska) reported

    @TalkTalk Also landline is down

  • DajaeMorgan Dajae Morgan (@DajaeMorgan) reported

    @TalkTalk talk talk not working again I have had enough why am I paying money for no reason I can not wait till my contract is over I’m leaving and I’m gna make sure I comment on ur reviews and make no one join talktalk ever again even if u check ur reviews everyone don’t like talktalk

  • SionCharles Siôn Charles (@SionCharles) reported

    Incredibly inconsistent internet service here in Carmarthen from #TalkTalk #pants

  • wyndbhoy Paul (@wyndbhoy) reported

    @therangersbus @Kate_MMA Done that to, have been with them all. Still got sent letters, one of them actually contacted me by phone the only ones not to do it was talktalk and as an isp they are the worst.

  • Iddstar Vic Iddstar the Doodle-Pip Panda (@Iddstar) reported

    @TalkTalk is honestly the worst Internet provider I've ever had. It's honestly just been a shit experience from start to finish and has been nothing but hassle and poor service for 2 years. 10/10 would avoid like the plague.

  • Iddstar Vic Iddstar the Doodle-Pip Panda (@Iddstar) reported

    @TalkTalk is honestly the worst Internet provider I've ever had.

  • Michelle610h Michelle (@Michelle610h) reported

    @TalkTalk you should not have Noshipo in your loyalty team!!! No customer service skills whatsoever

  • Michelle610h Michelle (@Michelle610h) reported

    @TalkTalk Your Loyalty team member Noshipo is no help! In fact most of your employees on the live chat are useless!!!

  • Michelle610h Michelle (@Michelle610h) reported

    @TalkTalk again! Your customer service skills are appalling!!!

  • michebeck Michelle (@michebeck) reported

    TalkTalk another day and your incompetence is astounding..... not sure you are wanting to help at all.....

  • yorkshiregull yorkshire seagull (@yorkshiregull) reported

    @TalkTalk Been trying to order since 27/3- it’s been a sorry saga since. I’ve messaged privately on FB to ‘customer service’ team. I’ll give you a day or so to sort. Basic customer service involves contacting (potential) customers and keeping them informed. Thanks

  • angiepalin Angie (@angiepalin) reported

    @TalkTalk I have. Unfortunately contacting your complaint team involved, as always, a 30 minute phone call. At the end of which I am told that they have to escalate it but that that can’t be done on the same call. The process seems entirely designed to make people give up.

  • Mekkis287 Mekkis (@Mekkis287) reported

    @TalkTalk Why do I pay 20 quid a month for internet that cuts out 5 times a day. Sort. your. shit. out.

  • KatyBrace1 Katy Brace (@KatyBrace1) reported

    @TalkTalk The lack of service actually started even earlier than that on 27/03 however the new legal legislation only started on 01/04 so that is why I am only claiming compensation for 16 calendar days instead of the 30 days that I was without service at all,which would have been £240 due

  • MikeVandromme Michael Fam of Drome✝️🚹 (@MikeVandromme) reported from Stratford, England

    @TalkTalk can you help with our internet and check our line. The internet light is red. We have rebooted the router and waited a considerable amount of time.

  • MelanieSarah8 Melanie Sarah 🇬🇧 (@MelanieSarah8) reported

    Best thing I ever did switching from @TalkTalk to @virginmedia speed on talktalk was 34mbps compared to 108mbps on Virgin! Brilliant speed and service!!! #talktalk #virginmedia

  • lowolabi lowolabi (@lowolabi) reported

    @TalkTalk Jo, the line cut out after I was on the phone for an hour plus - I was told this week and last week my issue will be escalated and someone will call me, send me DM and I’ll pass you my details. The team took my mobile this week and last. Promised a callback and nothing.