TalkTalk Outage

Is TalkTalk having an outage right now?

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

 No problems detected at TalkTalk

TalkTalk problems in the last 24 hours

TalkTalk Outage Chart

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(66.51%)
Wi-fi
(14.62%)
E-mail
(8.49%)
Total Blackout
(4.01%)
Phone
(3.77%)
TV
(2.59%)

TalkTalk Outage Map

The most recent outage reports and issues originated from Ilford, Hackney, Glasgow, Houghton-Le-Spring, City of Westminster, London, Newcastle upon Tyne, Beckenham, Northampton, Great Malvern, Flint, Birmingham, Croydon, Bristol and Liverpool.

Ilford Internet
Hackney Internet
Glasgow Internet
Houghton-Le-Spring Internet
City of Westminster Internet
London E-mail

TalkTalk Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:
  • daemondoesstuff Daemon (@daemondoesstuff) reported

    Can anyone recommend a better service provider than @TalkTalk genuinely sick of it going down and having connection issues all together

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @AkaliDalLdh @TalkTalk Nope mine isn't working. Can't log in to my account or anything. Seem to have nothing but issues with them.

  • GeorgieBMarsh Georgie B Marsh (@GeorgieBMarsh) reported

    @TalkTalk I’d love it if someone would help me! I was going to walk away but your service department say they’ll send a new router. I just want to speak to someone who can hear my problem, see the ongoing issue and do something about it please.

  • ZoeSomebody Zoe Somebody (@ZoeSomebody) reported

    Geez @TalkTalk that was a helluva lot of time on the phone to you this evening #willnotgetthistimeback On with the problems.

  • lewis_attacker Lewis_attacker (@lewis_attacker) reported

    @TalkTalk YOUR BROADBAND IS TERRIBLE

  • davidould David Ould ن (@davidould) reported

    @TalkTalk There's an issue with the Adsl line which keeps dropping out . The preliminary test set up on your automated call didn't find it but then a text message was sent to say there would be a call "in a moment". That was at 1940.

  • bremner1919 Sheffield white 💙💛 (@bremner1919) reported

    @TalkTalk Yes, I'm offline more than on! Tried to get it sorted but your customer service is quite frankly crap!

  • RehAlam Reh Alam - #SalesMedic (@RehAlam) reported

    @TalkTalk Well that was a waste of my time. An hour wasted talking to a bot that eventually recommended I make a complaint and request a callback. You guys have consistently been rubbish at customer service. I'll give you that.

  • callumdavis2003 Callum Davis (@callumdavis2003) reported

    I'm sorry @TalkTalk but what the actual **** is your WiFi, 1.2gb should not take over 4 hours to download, especially at the speeds our deal is, its a rip off and a piss take

  • johnhenrymills John Mills (@johnhenrymills) reported

    @TalkTalk Keep having problems with buffering. Try to access sites on the internet and it buffers for an eternity. Get repeated calls from TalkTalk saying they are going to cut off my internet in 24 hours. Get same calls from BT. When trying to watch cat up on the TalkTalk box it buffers

  • davidould David Ould ن (@davidould) reported

    Really poor costumer service from @talktalk tonight. Was told by text I would be called back and yet 1.5 hours later no call. Then when I texted again was asked to provide all the information already sent.

  • johnhenrymills John Mills (@johnhenrymills) reported

    Been trying to talk to someone from TalkTalk since this morning. A complete waste of time. No wonder has such a bad customer services record.

  • vauxvision Vauxvision (@vauxvision) reported

    @TalkTalk My 88 year-old mother’s land line has had an external fault for 4 weeks. Just send an engineer to fix it. BT confirms the fault is external to the home. You customer service since November 2018 had been abysmal.

  • BMacskimming Ben MacSkimming (@BMacskimming) reported

    @TalkTalk Not sure - apparently that’s now the cost! The customer care team have just hung up on me -MID CONVERSATION as I try to call back “the office is now closed” MY BLOOD IS BOILING

  • DarkNStudio DarkNightStudio (@DarkNStudio) reported

    @TalkTalk It can't even hold stable connection half websites don't even load errors out to not secure cennection the list can go on

  • guillebalbastre Guillermo FBalbastre (@guillebalbastre) reported

    @TalkTalk one week trying to cancel my account on the phone because I’ve moved flat. They just leave ne there waiting. That’s how Talktalk keeps clients. Bunch of THIEVES!!

  • sarahvdavidson s_d (@sarahvdavidson) reported

    @SundSaeed @TalkTalk @virginmedia Don’t do it. @virginmedia has the worst customer service ever !!

  • JadeEveLansdell JadeEve ♥ (@JadeEveLansdell) reported

    @TalkTalk your WiFi and customer service are shockingly bad.

  • vauxvision Vauxvision (@vauxvision) reported

    @TalkTalk worst customer service encountered in my 69 years in this planet. Dismal fault handling experience for customers. Everything a business should not be.

  • ikathrynxoxo Kathryn ✨👸🏼 (@ikathrynxoxo) reported from Renfrew, Scotland

    So @TalkTalk please help me change my contract back to what it was originally and then let me cancel so I can actually find a provider that lets me use the internet in my own home.

  • engeebee Nigel Banner (@engeebee) reported

    @TalkTalk Please get them to read all the history to help them eliminate everything we have already tried.

  • sarahbutler1981 Sarah Butler (@sarahbutler1981) reported

    @TalkTalk Yes it said... “We're just checking in after your recent engineer visit. If you're still having any problems with your TalkTalk services, simply reply to this message and one of our team will be able to help. (Standard mobile charges may apply).” Er, there was no engineer visit!

  • LiSMatt Matt (@LiSMatt) reported

    Well @TalkTalk is still down. I'm guessing that engineer is going to use those full 72 hours meaning sometime tomorrow afternoon It better be fixed by the weekend though

  • DarkNStudio DarkNightStudio (@DarkNStudio) reported

    grr @TalkTalk your net sucks ***** on a evening

  • nxfsos 🇸🇴 (@nxfsos) reported

    i wouldn’t wish TalkTalk wifi on my worst enemy

  • hollie3000 Hollie Hill (@hollie3000) reported

    @TalkTalk yes and it went to a manager, then a CEO and they have failed to grasp he can't talk calls at work and yet kept calling and sent the cancellation fee. It's disgusting service. I will be taking this to the financial ombudsman.

  • hollie3000 Hollie Hill (@hollie3000) reported

    The worst service and customer service from @TalkTalk ever. Giving my husband the runaround, hours and hours of calls and now want £200 to cancel a service beyond shocking. Never experienced service like it!!

  • SiobhanDaniels Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England

    @TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!

  • bavroski bav (@bavroski) reported

    @TalkTalk This is unclear. Faith at customer services has been a total horror to deal with. I have been on the phone for over an hour spelling my name, telling her my number etc. She has been AWFUL and rude to speak to.

  • antlouc13 lou c (@antlouc13) reported from South Shore, England

    @TalkTalk It's back to 2.0 and 6.0 It's so slow. 😭

  • bavroski bav (@bavroski) reported

    @TalkTalk @investor_geek Jo. PLEASE HELP ME! I’ve been on the phone for over two hours. Spoken to a woman called Sam and am on the phone to Faith. Neither can come off the script to help me!!

  • bavroski bav (@bavroski) reported

    @TalkTalk how do I make a formal complaint. Honestly, to spell my name this many times and not get any help is unacceptable.

  • bavroski bav (@bavroski) reported

    @TalkTalk on the phone trying to fix my grandparents phone line. Faith is THE WORST HUMAN BEING I have ever spoken to. Incompetent, unprofessional and SLOW! Help me.2 hours on the phone of her asking me to spell my name.

  • PurgeEveryWord Georgia (@PurgeEveryWord) reported

    @TalkTalk Yeah I am. Thanks, I had a bad feeling about it but I wanted to make sure.

  • stellagg susan gray (@stellagg) reported

    @TalkTalk can't believe the length of time TalkTalk take to solve a problem .really angry now

  • stellagg susan gray (@stellagg) reported

    @TalkTalk can't believe the time it takes for TalkTalk resolve your problems

  • hasanyousvf don (@hasanyousvf) reported

    TalkTalk is the worst broadband ever

  • Strandedinicela Stranded in Iceland (@Strandedinicela) reported

    @Turn2_Paige394 @TalkTalk Same here. I have not received one call since I reported the fault. I cannot see how anyone is fixing the issue.

  • ItsDannyDanny Danny Danny (@ItsDannyDanny) reported

    So @TalkTalk have restricted services as unpaid while in hospital. I've never had to make a payment before (new customer, many issues in first month) and as such adjustments meant no payment due. Because of this they won't offer extension. Can you pls allow me to dm to sort this.

  • ScottWain86 Scott Wain (@ScottWain86) reported

    Down for the second time this week 🙈@TalkTalk

  • 1ASatia A. (@1ASatia) reported

    @TalkTalk You can help me by fixing my internet you *****. I lose to shit people at Fifa all because of your connection.

  • wontblonguk Rebecca Long (@wontblonguk) reported

    @TalkTalk It seems bizarre that your customer services teams don’t communicate with each other! I got sent two new routers because they don’t. I’ll be calling your telephony team and will make use of the complaints procedure.

  • MK_TheIneffable MK (@MK_TheIneffable) reported

    @TalkTalk worst customer service in existence

  • abdulOPog KAMEHAMEHAAAAA (@abdulOPog) reported

    @TalkTalk your stupid broadband made us lose in proclubs

  • Mini_Sav Stuart Saville (@Mini_Sav) reported

    @TalkTalk But the set up hasn't changed, only your service and price which makes no sense. I will hopefully be able to test that in the coming days though

  • Valimatka Val Talha - Commissions Open! (@Valimatka) reported

    @TalkTalk I'll list off all the things done. The answer which is the same every time you ask me is via Ethernet Cable. For both the PS4 and the PC. We swapped routers and were still having the same issue. For a while the internet light was flashing between red and green.

  • Mini_Sav Stuart Saville (@Mini_Sav) reported

    @TalkTalk I can try at some point but it's not very practical due to the set up of the house/our Sky Box. I just want the internet we got when we first moved to you tbh. Was quick and consistent. We're over a year now and the price has gone up but the service has actually gotten worse.

  • MFlor86R ℱlo-R :) (@MFlor86R) reported

    @TalkTalk Hello I had tried to cancel my service a while ago and takes so long that I never managed to do it on a call.

  • jakaib7 BrimDogg (@jakaib7) reported

    @TalkTalk is the worst internet provider in the UK. Whateva u do don’t sign up with em!!!

  • Mini_Sav Stuart Saville (@Mini_Sav) reported

    @TalkTalk Currently wired mains adapter from the router to reach upstairs. However the wireless items also suffer from the same issue.

  • Mini_Sav Stuart Saville (@Mini_Sav) reported

    @TalkTalk I mean consistent internet would be nice. I get that we're in a dodgy spot so can't get the full 20mbps but for it to drop/down so often is rather frustrating. Doubt you can actually do anything about it unfortunately.

  • Mini_Sav Stuart Saville (@Mini_Sav) reported

    ******* shitty a inconsistent internet makes Rocket League actually painful to play. Lag spikes ******* me over constantly. Can't tell if @TalkTalk are just bad or if Stonehaven is just shite.

  • yolandeleblanc Yolande freeman (@yolandeleblanc) reported

    @TalkTalk It's all come bck on, but dont know for how long, talk talk really needs to sort these issues out, paying for tv and broadband that can be rubbish at times...

  • GaryWBurnett Gary Burnett (@GaryWBurnett) reported

    @TalkTalk I need to talk to someone about your outrageous hike in price. Someone who won't hang up on me like the last Talk Talk agent.

  • yolandeleblanc Yolande freeman (@yolandeleblanc) reported

    @TalkTalk I've turned off the router and switched it bck on but nothings still working ie tv guide apps ect even though the lights are all on green , I only use my phone for wifi and I brought an alexia amazon but I can't use it as the internet connection and tv apps r down...

  • TAN____TAN Tania Lena H (@TAN____TAN) reported

    @bt_uk I need your help to clear my dad's landline. Someone has made a mistake with their own account and has given my dad's address instead of the correct one and you've now taken over his landline forcing TalkTalk to close his account.

  • AlexMansaray17 Alexmansaray17 (@AlexMansaray17) reported

    @TalkTalk is on another level of bad lmao

  • tasnia_ferdousi tas🥰 (@tasnia_ferdousi) reported

    talktalk hung up on me now what i was trying to canceL UGHSHH

  • Mynameisnotfifi Fiona Stewart (@Mynameisnotfifi) reported

    @TalkTalk I received an email from you last week saying that my broadband is having issues and an engineer would have to come out to look at it. But I would have to phone to arrange for that. As I’m deaf, I tried to message you via your app but I had no reply at all. Help please.

  • commonsenseden dennis (@commonsenseden) reported

    @TalkTalk My wife is speaking to someone on the phone lodging a complaint. Apparently a manager will be phoning back.