TalkTalk

TalkTalk Outage Report

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours

The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TalkTalk Outage Chart 04/21/2025 01:55

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Will TalkTalk compensate me for the outage?

TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent, Basingstoke, Croydon, Birmingham, London, Cardiff, Leyton, King's Lynn, Bishop Auckland, Hounslow, Hayes, Ealing, Slough, Reading and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomBasingstoke Internet
United KingdomStoke-on-Trent Internet
United KingdomCroydon Internet
United KingdomBirmingham Internet
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • LeannaBanovic Leanna Banovic (@LeannaBanovic) reported

    @TalkTalk we were supposed to have an engineer attend yesterday to install our fibre router and they never turnt up. Can you please inform us why this was or when we can expect them seen as we all work full time and waited in yesterday afternoon for them to not show up.

  • beckyshugs Becky (@beckyshugs) reported

    @TalkTalk Hi I’ve recently been sent a new box but my internet is still not good, could you help please?

  • EmzIzard Emz (@EmzIzard) reported

    @talktalkbband Do you know if talktalk Broad band is down please

  • HeartGhosts GhostsInMyHeart (@HeartGhosts) reported

    @YardleyShooting @TalkTalk To be brutally honest: I have never heard a positive word. Have stayed with BT. Possibly more expensive but reliable

  • LauraSmith136 Laura Smith☠ (@LauraSmith136) reported

    Thinking its time to change provider! With @TalkTalk but our Internet spends more time being down than working and yet charges are increasing. Any recommendations? #givingup #redonk

  • CJo2k chris_jo2k@hotmail.com (@CJo2k) reported

    @TalkTalk Can you tell me if there is an outage in the OL9 9SG postcode, and when it will be fixed?

  • Meander_maxwell Rebecca Maxwell (@Meander_maxwell) reported

    @TalkTalk in-laws have broadband with you.Every month they receive ‘sorry you’re leaving’ letters when they haven’t cancelled. So they have to call u each time to sort. This is v stressful for them & a breach of GDPR if someone can cancel their broadband w/o you checking details.

  • JustKesku Kesku El Pez (@JustKesku) reported

    @Nekosenin Sky TalkTalk and Vodafone are all.. bad BT is arguably the best but the most expensive, Virgin Media is pretty great and the SIM+TV+Broadband plans are cheap asf However, they have virgin in the name

  • Zoya_o1 Zoya (@Zoya_o1) reported

    @TalkTalk Hi, my mum a sim contract but the phone signal seldom works so the phone isn't much use beyond on wi-fi. What's the best way to get help with this?

  • mistadrong emyr (not emhyr) owen (@mistadrong) reported

    @chriswdrew @BritishGas They could learn a lot from talktalk, I threatened to leave them because of bad service. They rang me up, offered double speed, 3 months free and slightly cheaper rate. The clincher was, a number to call if I needed future help from someone in the UK.

  • Dizzy_Shama_ Dizzy (@Dizzy_Shama_) reported

    @TalkTalk My Internet has been down the last few days and now its getting ridiculous!

  • MichaelRealReed Donda2/CR7 BAYBAY 🇮🇱🇬🇧🍷 (@MichaelRealReed) reported

    @TalkTalk Is the network down or something??

  • AWnigelck AWnigelck (@AWnigelck) reported

    @TalkTalk Thanks for the offer but there is no need. I have left amd am content with my current provider and would not consider talktalk in future. The company should have been more willing to listen when there was a problem and realise that there is a choice

  • SupercatScout Scout the supercat! (@SupercatScout) reported

    @TalkTalk Thank you, looks like it was the useless router again. Human has Never experienced a router that has to be reset at times.

  • SloTaylor Douglas Taylor (@SloTaylor) reported

    @TalkTalk your new hub does not connect AND your service centre for full fibre is closed. Well done! Perhaps we could have some #walkwalk? I am seriously unimpressed. I'm not sure if #Trustpilot give 0 stars but that's where you're heading.

  • MarcoP40410218 Marco Piscioneri (@MarcoP40410218) reported from York, England

    @TalkTalk any problems in the York area? My broadband is down

  • Annie_Writes_ Annie Grace (@Annie_Writes_) reported

    Aaannnddd now no @TalkTalk internet since sometime in the night (again). Technology is not my friend at the moment! Anyone else have an outage?

  • MichaelRealReed Donda2/CR7 BAYBAY 🇮🇱🇬🇧🍷 (@MichaelRealReed) reported

    TalkTalk is down due to weather conditions #TalkTalkDown #WeatherReport

  • Jo74907498 Jo sinclair (@Jo74907498) reported

    @TalkTalk @YardleyShooting Mines not up and I’m seriously getting so mad with TalkTalk it going off all the time. I pay but don’t get the service. I’ve done all the checks at home. Last time it went off they sent a new router 2 weeks ago. But no internet again from yesterday morning. So no problem my end.

  • MJOrchid MJ (@MJOrchid) reported

    @TalkTalk I’ve sent a DM across to you. I’m hoping the internet is down in the area, otherwise it looks like the router may have packed up as the light is on but it is not connecting to anything - even when I’m sitting next to it.

  • MJOrchid MJ (@MJOrchid) reported

    @talktalk sitting next to router and internet not working at all. Total crap. #poorservice

  • Tommie__James Tommie (@Tommie__James) reported

    @TalkTalk it was never fixed :( anyone know good providers? looking at vodaphone's fibre

  • MichaelRealReed Donda2/CR7 BAYBAY 🇮🇱🇬🇧🍷 (@MichaelRealReed) reported

    @TalkTalk When are you going to sort out this issue with the connections??

  • krist0ph3r Kristopher Noronha (@krist0ph3r) reported

    after 2 hours of chatting with 3 @talktalk agents, I have been asked to call instead as the billing team cannot help me with my bill. the automated line says I should chat with an agent instead. is this some sort of joke?

  • SupercatScout Scout the supercat! (@SupercatScout) reported

    @TalkTalk Internet is crap and not working so won’t make any difference here. Human brought a £100 mesh extender and still the internet connection is crap. No connection sitting right next to router either!! #crapservice #avoid

  • KiranKu78839646 KK.KKKK (@KiranKu78839646) reported

    @TalkTalk My Talk talk WiFi router also not came , not even connect but still bills is raised and I am out of service , webchat is worst and no one responded to anything , can I get a solution here ?

  • SupercatScout Scout the supercat! (@SupercatScout) reported

    Humans not happy! Internet with @talktalk continues to be crap! No connection at all at the moment

  • pmg_pgmco PM (@pmg_pgmco) reported

    No @TalkTalk internet AGAIN!! No one to help, did the usual off/on and waiting time, Still nothing, any help?

  • butoftenignored James Asquith (@butoftenignored) reported

    @YardleyShooting Mike, there are no reasons you cannot move, that would be illegal. If TalkTalk are holding you hostage over something technical, tell us, we will help. You previously mentioned an "archive". Is this the issue?

  • MJOrchid MJ (@MJOrchid) reported

    @TalkTalk Whilst our @TalkTalk router is crap meaning the internet is more unreliable thank usual which may lead to me looking at alternative providers, the customer service staff at @talktalk are always very helpful. Thank you.