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TalkTalk service status: outage reports and connection issues

Why is my TalkTalk service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours

The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 10% Phone (10%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 3% TV (3%)

Live Outage Map

The most recent TalkTalk outage reports came from the following cities: Saltburn-by-the-Sea, Liverpool, Leeds, Porth, Manchester, London, Barnet, Haywards Heath, Glasgow, Northampton, Bradford, Hackney, Middlesbrough, Bognor Regis, and Addlestone.

CityProblem TypeReport Time
Edinburgh Wi-fi 10 seconds ago
Saltburn-by-the-Sea Internet 6 hours ago
Saltburn-by-the-Sea Internet 17 hours ago
Liverpool Phone 18 hours ago
Leeds Internet 22 hours ago
Saltburn-by-the-Sea Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • DanixThe3rd
    Danix The 3rd (@DanixThe3rd) reported

    My internet from TalkTalk is dog ****. Paying £29+ for this crap.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @Martin_Law We’ve continued to provide TalkTalk email service free of charge for some time. We’re unfortunately unable to continue offering it at no cost. Providing a high-quality email service requires ongoing investments in infrastructure, security, and innovation. -Phili

  • Mrs_Mazzy
    Marilyn (@Mrs_Mazzy) reported

    @jomickane @Benleo I’ve had little problems with TalkTalk, and when there was got sorted. Been with them since about 2009. My daughter joined at same time but has been with Virgin and Sky since and had nothing but trouble. I’m hoping my luck carries on, but you never know 🤞

  • fliickernh
    Carla 🏠 (@fliickernh) reported

    @TalkTalk on the phone with an agent trying to fix my grandmothers phone line but was told an engineer can’t come until next week. She’s 90, lives alone and relies on a panic button so can’t be without her phone, is it possible for someone to come sooner?

  • JGBalders
    jon baldwin (@JGBalders) reported

    @TalkTalk , cusotmere service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

  • baddieslovecloc
    crystalporterxoxo (@baddieslovecloc) reported

    @TalkTalk my internet is not working this is so annoying got work to do I’ve switched it off and restarted it still showing white but no internet connection.

  • maryholmes61
    Mary Holmes (@maryholmes61) reported

    @TalkTalk what is happening with the email service? I can't log in! And who is Everymail?

  • Rob_Ranby
    Rob Ranby (@Rob_Ranby) reported

    @TalkTalk No, we can do it in public. After 3 months of zero service you're now refusing me compensation by lying about the events, when clearly I had no service.

  • LucianoDiNapol5
    Luciano Di'Napoli (@LucianoDiNapol5) reported

    @Lesleyae51 Really? Ive just left Talktalk and moved to Virgin, hope I dont have the same problems....

  • jkd1969
    kevin delaney (@jkd1969) reported

    @TalkTalk is there an issue in Sg postcode area please, constantly dipping this morning, despite router reboots

  • janebartlett100
    Jane Bartlett (@janebartlett100) reported

    @TalkTalk please explain why you leave an 85 year old with no phone and no help. One week and nothing. Messaging her has stressed her beyond belief Message me urgently

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    @TalkTalk Extortion to keep an email address. Never will I use this company again as it’s clearly about fleecing people.

  • CarlyLouiseGlen
    Carly Louise Abbott (@CarlyLouiseGlen) reported

    @WeAreOpenreach my dad is now having issues with his talk talk WiFi not working. Not getting anywhere with Talktalk. They've confirmed that the fault is with open talk, but no one has been out yet. He's been left with no internet for almost a week in a countryside village!

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @RobbyRSSRobot Hi Louise, No, TalkTalk and Everymail are not the same company. Let us know if you need help with anything TalkTalk-related. -Mandisa

  • lillywobbles
    Nicko (@lillywobbles) reported

    Absolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!

  • X_The_Andy_X
    X_The_Andy_X (@X_The_Andy_X) reported

    @paulivory1963 @TalkTalk do yourself a favour @paulivory1963 and leave them, they are and always have been a terrible terrible provider. they double billed me for 6 months and i t took 9 months of legal letters to get it paid back

  • neilmlomax
    Neil Lomax 📻🎧 🎙️ (@neilmlomax) reported

    @TalkTalk Firstly you say you hadn’t received a refund request , now you say the refund has been processed twice . Can you see how utterly incompetent you look . Beyond pathetic. Just pay me the money you owe me by Friday. I think a child could handle customer service better than you guys

  • tonhol67
    TonyHol 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tonhol67) reported

    @TalkTalk Hi, I've logged on to my account a few times this morning to look at what offers are available to me. It's get to the Finalising a few things page and then I just get the spinning circle. Is the site down? Cheers

  • homegoal
    angela pring (@homegoal) reported

    @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

  • PeterDeacon2
    Peter Deacon (@PeterDeacon2) reported

    @TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, can’t log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?

  • ronniesands
    Ron Sands (@ronniesands) reported

    @TalkTalk absolutely crap service No access to my email account since Monday and been holding on for 26 mins with nothing

  • kgraves68
    Karen Graves (@kgraves68) reported

    @TalkTalk absolutely shocking customer service from you!

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported

    @TalkTalk why is your WiFi so slow atm

  • SweetJane451
    SweetJane451 (@SweetJane451) reported

    @talktalk Next day, 1 July 2026 in W2 Westminstwr London and broadband out again. Connected without internet? What is this? I pay £50 month for this service?

  • paulivory1963
    Paul Ivory (@paulivory1963) reported

    What an absolute shower of sh1t your company is. After over an hour of trying to talk with someone who actually wants to care and deal with an issue, I've got nowhere excepy angry and stressed. You are an absolute indescribable, shoddy outfir @TalkTalk #talktalk

  • Tambourineman88
    John Peeling 🇺🇦 (@Tambourineman88) reported

    @TalkTalk Direct message not working

  • angelajazz2
    Angela (@angelajazz2) reported

    @TalkTalk Been having problems for days now. Supposed up have been fixed but it’s getting worse

  • xsandwich
    xsandwich (@xsandwich) reported

    @TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom

  • tunavomit1
    tunavomit (@tunavomit1) reported

    @TalkTalk why doesn't your website ever load, I'm just trying to change my broadband to you and it's been months now, it makes me think you're bad at this maybe I shouldn't be trying.

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    @TalkTalk This just doesn’t affect me. Cancel the policy of charging for legacy email addresses will solve it.