TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: London, Leeds, Hackney, Bushey, Islington, Bristol, Ealing, Birmingham, Wolverhampton, Manchester, Coldblow, Gillingham, Luton, Upminster and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
 Tottenham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Leeds |
Internet | |
| Hackney |
Internet | |
| Bushey |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@Smamfa75) reported
@nickmellor35 Wouldn't run... more like crawl... that's how crap TalkTalk are
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jibberjabber
(@jibberj73125161) reported
@TalkTalk shocking service, just tweeted issue been asked to dm, I have done,asked to follow link to verify account which asks for enquiry password ? Didn’t get one? Asked what to do via dm ... ignored. Another hour of my life wasted . Please please provide customer service !
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Wearer of Principles - 🇱🇨🇲🇸
(@DavinaPurple_) reported
I’m making a complaint to TalkTalk because why is my internet all in out in out shake it all about
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Karl white
(@Onlykarlwhite) reported
@TalkTalk I sent all my details already and I'm now receiving calls and emails from a debt collection company was with talktalk for years and as soon as I try to cancel I get problems.
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Joe
(@MrJHesketh) reported
@TalkTalk I tried using Nvidia GeForce Now today, but had packet loss issues. A bit of searching turned up a lot of TalkTalk customers on forums complaining of the same issue, as you throttle bandwidth. I can't wait until January when I'm no longer your customer. Worst ISP ever!
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john warburton
(@bikermaddad) reported
@TalkTalk You can't legally transfer to a new address when you have not exchanged contracts on it. I cancelled due to bad service. Part of the exit script was to have to return equipment I have paid for or be charged again for the privilege of buying already. What a joke TalkTalk!
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HmeisterGeneral 🚴🏻♂️
(@HmeisterGeneral) reported
Not a good experience with @TalkTalk today. Long wait times, unhelpful staff, kicked from web chat. Broadband customer for four years and we are being asked to pay £56 to leave. Poor!
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jibberjabber
(@jibberj73125161) reported
@TalkTalk @HmeisterGeneral I have messaged via dm and ignored sent security link that doesn’t work now ignored on DM !!! Now you seem to have blocked my tweets when all I am doing is asking for help ! Can someone dm me please and resolve issues before I also cancel ??
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jibberjabber
(@jibberj73125161) reported
@TalkTalk Jut tweeted asked to DM have done asked to follow security link which doesn’t work when I asked for help was ignored . Now can’t tweet direct when I ask for help . What are you playing at so unprofessional . Can someone contact me to resolve simple issue . Tried call, live chat!
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Steve
(@superfluffyface) reported
@TalkTalk what wrong with your service my Internet keeps dropping
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STEPHEN LANCASTER
(@STEVO_LANCASTER) reported
@TalkTalk Hi. My landline is not working. No dialtone, and when ringing in, it just rings and rings. I've tried two different handsets, and it is the same on all sockets. I've also plugged directly into Test Socket. Broadband is working. How do I report fault?
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Laura Maskell
(@MiniMaskey) reported
@TalkTalk @TalkTalkGroup ... cont. you may be cheap but the service is disgusting and I will be changing providers as soon as I can! No help or options to get my wifi working, need this for work from home too. Utterly disgusted. #talktalk #customerservice
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jibberjabber
(@jibberj73125161) reported
@TalkTalk can’t get thru on phone, live chat failed, being overcharged on last contract, 4 months to get fibre order... still being overcharged. Now tried twitter and ignored in dm . Internal systems don’t work and I’m paying price for it ! Can someone profesional please help
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Katie
(@kate_sinclair_) reported
Argggggggghhh actually having a Nikki Grahame level tantrum cos of my ******* wifi **** OFF @TalkTalk
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D01ASSASSIN
(@Caleb04346694) reported
@TalkTalk Cmon get off your arses and sort your broadband out. 3 ******* weeks its been on and off now its completely down. Youre meant to be a 24hr provider of wifi so sort it out.
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keels
(@Keeeeeeeeels) reported
@TalkTalk down in Wickford. Is this a know issue?
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Laura Maskell
(@MiniMaskey) reported
@TalkTalk @TalkTalkGroup please can someone help me? Have been ok the phone for 30 minutes for someone to tell me that they cannot help with my wifi issue as there isn’t any ‘line problem’ and when I asked what to do now, they had no idea?! Disgusted at the service today....
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val mulligan
(@valmulligan) reported
@TalkTalk I'm now looking at another provider, I wouldn't put talk talk on anyone, There customer service is shocking, if this is the way they treat customers before going live, What they going to be like if I stay with them Jesus NO way
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Cass Gem Leach
(@CassGemLeach) reported
@TalkTalk I've been trying to speak to somebody for 2hrs via phone and webchat to cancel my services. This is after trying for the last 5 days to speak to somebody about a fault. Please can you arrange for somebody to contact me
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Eddie Skyclad
(@eddieskyclad) reported
@TalkTalk broadband down in sheffield since 1am yet all diagnostics indicate its working. Come on talktalk sort it out
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Reese | Reading Clover.
(@ReeseHulbert) reported
@TalkTalk down yet again in Barnsley, typical
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Ian colliner collin
(@C0LL1N3R) reported
@TalkTalk anyone having connection problems coz mine is a nightmare. Keeps dropping. Is there an outage we don’t know about as they are a lot of others with the same problem
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Miranda Vaughan
(@MirandaVaughan) reported
@TalkTalk Hi Team, is there an issue in W14?
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Tania🏴🇪🇺🕯
(@DietCokeDinos) reported
@TalkTalk Your Internet appears to be down in the IV30 Moray area. Internet light on router is red😣
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Skullcrusher
(@Lord_jez) reported
@TalkTalk my internet has been rubbish for 2 days...anything you can do to help?
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Lou Robinson
(@blrobinson) reported
@TalkTalk what a DISGRACEFUL company U are.U wrote to my 95 yo mother as her own executor as U said she was dead - she isn’t! U have cut her off & were supposed to fix it but yr managers can’t sort it for a min of 24 hrs.This was brought to your attention on Friday & again today!
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CakeOryx
(@CakeInSpaaaace) reported
@TalkTalk no i would not like to DM you so you can run me round in even more circles, even better that my net went off whist send this tweet, your customer service is extremely rude too (phone)
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john warburton
(@bikermaddad) reported
@TalkTalk After 3 consecutive calls, passed from department to department I'd rather not be a customer.
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Maggi Henman
(@HenmanMaggi) reported
@MetcalfeDavid This would be funny if it wasn't true!! Don't ever try to phone Talktalk. When you finally get through they have no idea how to help! Takes hours.
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jibberjabber
(@jibberj73125161) reported
@TalkTalk terrible! My original contract £16 has over doubled to £46!with no formal notice. Got new cheaper deal £26 in October,told won’t be ready till Feb 2020 being charged £46 till then! 2 hrs wasted on chat . If I don’t get answer on here will cancel DD, breach of contract!