TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: London, City of Westminster, Halifax, Barking, Hackney, Southwark, Wembley, Batley, Wellingborough, Crawley, Bournemouth, Croydon, Arundel, Oldbury and Taunton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| Halifax |
Internet | |
| Barking |
||
| Hackney |
Total Blackout | |
| Southwark |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Necati
(@LaurenNecati) reported
@TalkTalk my wifi keeps cutting out, it's really intermittent and I have turned it on and off, unplugged etc, please help as I am working from home. Thanks
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Vanda
(@Vanda97761538) reported
@TalkTalk I've just been on the phone for over a hour yet again #Vodafone took over service ! And I've sent email called and not one person can seem to no anything . Since January stressed and depressed
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Mark "Fryguy64" Kelly
(@Fryguy64) reported
On Monday, we were supposed to be contacted by a @TalkTalk manager to apologise for the terrible service. They missed the 2 hour window and moved it to today, then missed it again and lied "we tried to call..." I've now been waiting for 2 hours for someone to apologise for THAT!
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Jonesy
(@jonesy1892) reported
Hi @TalkTalk I got my email to claim my Ring Indoor Cam, but there’s no code in the email to use, that section is blank. Can you help please?
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Zoe Welch
(@ZoeWelch1) reported
@saintssara @g_gulvin @TalkTalk A contractor was messing with wires at 11.30am near my house. Broadband has been off since 9.15am. Without it I have very poor phone signal to send this.
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Mark "Fryguy64" Kelly
(@Fryguy64) reported
@sighingcorvid @TalkTalk Because the complaint has gone on for so long, we’ve received a letter referring us to a dispute resolution centre. I didn’t realise Ofcomm was optional.
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Danté - 🇮🇹⚽️
(@dantew23) reported
@saintssara @TalkTalk Just been talking to support from TalkTalk and got "We just receive confirmation from Openreach that lines connected to the Trowbridge exchange are experiencing an outage. This affecting not only your line but others as well including those from other service providers" 1/2
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sara may
(@saintssara) reported
@dantew23 @TalkTalk Hopefully they get this sorted soon. Why it's taken so long to say there is an issue I will never know !!!
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Danté - 🇮🇹⚽️
(@dantew23) reported
Any updates on the broadband issue in the BA14 Area @TalkTalk
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Vanda
(@Vanda97761538) reported
@TalkTalk #Vodafone keep asking me for more private information to then tell me they cart help me 6m this has been going on for now you have all my private data and im now even more paranoid that my information i keep given you is being used for something eles .
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Mark "Fryguy64" Kelly
(@Fryguy64) reported
As we entered Hour 6 of dealing with @TalkTalk today I finally caved and ended the call. I’m hungry and tired. Person on the phone was trying to help, but our complaint is above her grade now.
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LG
(@meltedlemondrop) reported
@TalkTalk Will you be able to provide more help than the person my husband has been talking to for 4 hours?
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Danté - 🇮🇹⚽️
(@dantew23) reported
@saintssara @TalkTalk "Investigations are underway with engineers to determine the root cause of this network incident. At this stage we are unable to issue an ERT until the engineers have completed further diagnostics, Openreach advised they are working on this at high priority" 2/2
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King Ddraig
(@Ddraig_Hart) reported
WELL THAT'S FUN my internet keeps dropping when i try, i hope talktalk fixes this cos this is ridiculous, every few months its the same damn problem
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David
(@sighingcorvid) reported
@Fryguy64 @TalkTalk Maybe there's an ombudsman that can help? Otherwise there's always the press
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Vanda
(@Vanda97761538) reported
@TalkTalk I hate the fact that since January of this year you still sending in a bill customer service cart help emailing hasn't help #Vodafone took over the service and as for Lisa of talktalk what a crock of crap terrible service I want my contrats need with you all .
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✨Kerise.VM✨
(@K_V_Myers1391) reported
@TalkTalk @pi_jed no reported incident? that's strange because the automated system over the phone said "since June 10th at 11:40am we've been looking into an issue on our network and this is causing problems with your phone and broadband" my postcode is BA14 0QG, why is it saying June 10th?
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Vanda
(@Vanda97761538) reported
@TalkTalk That not my problem . Funny how talktalk have been taking money out of that account for over a year? So the error 😕. I cart help it if your computer isn't right . Can I? Cos I'm sure as hell my card is still working . Ive all ready said I can give full banks statements .
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LG
(@meltedlemondrop) reported
@TalkTalk @LillithVexx My husband has been on chat with u guys for 4 hours after r wifi went down during working hours today. They wanted him 2 take the faceplate off r phone socket & then said they’d send out an engineer but if it turned out to be house problem they’d charge. Not prob b4 new contract
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stephanie
(@sasturdee) reported
@dantew23 @TalkTalk Well, I would hope so. We've been having problems since 8:20 and my ticket is still open. Same area.
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Dean Holden
(@deanholden) reported
@dantew23 @sasturdee @jackpady Really? Who else is affected? I wonder if that means it's an openreach issue rather than talktalk specifically.
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Count Chapula
(@hodler_invests) reported
Pretty disappointed in @TalkTalk Moved home a month ago & raised an issue twice with customer service as unable to take to new area, promised would be contacted back twice. Paying for service I can’t use and that no one can be bothered to do their job and follow up #lazyservice
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tim
(@twynne95) reported
@hotdogsz @virginmedia I went to the ombudsman for similar termination fee from talktalk and won - it's called alternative dispute resolution!
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Danté - 🇮🇹⚽️
(@dantew23) reported
@saintssara @TalkTalk Depends what could be, could be pole fallen down, wire broken etc..
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Vanda
(@Vanda97761538) reported
@TalkTalk Are you for really ive spent the lasted few how's trying sent my bank card detail picture of it still to be told no cart help 😡. My card is the only card I pay bills on so its not my fault that your computer saying a different card number . You have my card detail are in dm
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Brian Wild
(@brianwild99) reported
@TalkTalk your service status shows everything is okay but we have no broadband service in our part of Woodley in Stockport . Can you tell us when service will be resumed please?
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Jamie Noble
(@ItZJamie92) reported
Is talktalk down for anyone else? Trying to pay for my WiFi, but not letting me log in!
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jackie nickson
(@jackienickson1) reported
@TalkTalk I have already called the best they can do is get an engineer out on Friday even though its an area outage I have already been unable to work today and possibly the same tomorrow not good when you psy extra for UFO reliability
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Andria
(@Girlyghosthunt) reported
@TalkTalk hi I have had no internet or broadband connection since this afternoon. Is there an issue with the network?
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jackie nickson
(@jackienickson1) reported
@TalkTalk My UFO has been off all day told its an area outage and it should be fixed this afternoon I have just had a call saying tomorrow now I work from home thats 2 days disruption really not good enough