TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (4%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Oldbury, Cardiff, Knutsford, Edinburgh, Glasgow, London, Birmingham, Plymouth, Bovey Tracey, Ilkeston, Oldham, Crawley, Kilmarnock, Derby and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Cardiff |
Internet | |
| Knutsford |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Glasgow |
Total Blackout | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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SkaBrown
(@SkaBrown) reported
@TalkTalk Service down in Caldercruix ML6 area since 1820hrs today. Family movie night cancelled halfway into Hotel Transylvania 👍🏻
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James
(@HumanGayMale) reported
@TalkTalk is the absolute ******* worst pile of dogshite company for customer service. Crackly phone lines, passed around from department to department and nobody knows who is able to fix anything, put on hold mid sentence and then having to start over. 🤬🤬🤬
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ChainLink Game
(@ChainLinkGame) reported
@TalkTalk What’s the service status in CT11 0DF, we had internet then it went, came back and now it’s gone again. Thanks
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J
(@lordjord30) reported
It would be great if @TalkTalk didn't decide to randomly go down multiple times a day. Especially as I work from home and rely on their services.
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catalina hoyos
(@catahoyosp) reported
@TalkTalk Are there any issues in E8 internet has been really bad for some@days now
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The Professor
(@JaideepNagpal_) reported
@TalkTalk hi team - I’m trying to speak to a sales rep but your website doesn’t seem to have any options. Your “offers and upgrades” option for account holders appears to broken too - I need some help please
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Suleeha ♠
(@LegallyTush) reported
@TheJaneDO3 @TalkTalk Imagine. I have someone facing this same problem. She said the speed is so slow, Lmfaooo. Pay to terminate, for their ****** services ko make sense now. Did their agreement state u must terminate at a certain period? Or a duration period?
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Paula 💖 😄
(@tweetPAULA32) reported
No internet for weeks now. Can't get talking to customer services! Tried email chat and still no internet! Tried DM to get help! Now the guy on DM has gone! But there still taking money of us. I want this sorted today!! Worst thing ever is @TalkTalk disgraceful! Shame on yous!!
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~NMRK~
(@only1nmrk1986) reported
@TalkTalk Internet down in Eastbourne BN20 area. Wifi is connected but no internet access. However is this because Lightning Fibre are digging up the path directly outside my house?? Can you confirm why no internet access when connected to wifi? Thanks
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Anu
(@TheJaneDO3) reported
@LegallyTush @TalkTalk They’re mad. Even when they pick, they can’t help. Your network is not good, they’ll send stupid engineer. Two minutes after engineer leaves, problem will start. Oya I no use again, terminate contract, they said their mum should pay to terminate their useless ****! I don tire.
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Jo Ball
(@jojoball69) reported
@TalkTalk 1 hour and 22 minutes online chat help and now disconnected, achieved nothing ffs
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Bass Smugglez
(@Bsmug1) reported
@TalkTalk Why Do New Customers get a good deal!!! When long term Existing Customers get **** on! with Charges!! Shame on you! No wonder people switch!!
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Enka
(@Enka_TL) reported
@TalkTalk although we will be leaving this service soon, can you not throttle and drop connection every 10 mins until then, thanks.
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Natalie Sutton
(@SuttonAndThat) reported
@TalkTalk Wifi Connected but won’t let me connect to any websites. Live in the E3 area. Can you let me know when this issue will be resolved?
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Julia Woodrow
(@Julies02920) reported
@TalkTalk can the person dealing with my complaint please phone me to discuss cmp207418? sick to death of phoning you all the time.This just reinforces the poor customer journey & lack of service I expect from Talktalk. I will go to the ombudsman if I do not hear from you
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Gaynor Smallman
(@GaynorSmallman) reported
@TalkTalk my mum lives in Canterbury with dementia and relies upon a Konnekt machine to talk to family. It’s showing an error at the moment and internet isn’t working. Is anything being done to rectify this problem in the area?
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Way-Out Is The Way Out
(@sumlin) reported
Hi @TalkTalk - I'm trying to find some support as I'm moving home into temporary accommodation in a couple of weeks. I need to end my Broadband service in the current address but not transfer it as the people I am staying with already have their own internet provider.
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SkaBrown
(@SkaBrown) reported
@TalkTalk Still down...
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Steve Scheja-Terry
(@Von_Steve) reported
@TalkTalk Hi, trying to track recent order and website is saying page can't be found, called up and after 15 mins got passed through to a dead line! Can you help?
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ᴹᵃˡᵒʳⁱ
(@WOOBYROSE) reported
Wanted to watch Anime but TalkTalk is down. 😤
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Mrs Friz
(@annemarie68) reported
@TalkTalk absolutely the worst customer service I have EVER encountered
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Paula 💖 😄
(@tweetPAULA32) reported
@TalkTalk hi could you please let me speak to someone from customer services. No internet for 3 weeks now and each time I phone you guys, you won't put me through to an agent.
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Farah Elmagoo
(@fazmagoo) reported
@TalkTalk Andy I would love some help with this. But if you look over my account you will see that this has been going on since December 2020. If you're offering help with this, I would like this to be dealt with properly.
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min⁷🕊
(@ughseokk) reported
@kthdilfest omg ee too?? i’ve been contemplating switching to ee or bt from talktalk for so long but they all seem terrible 😭😭
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Michelle Boudin
(@ShellXxB) reported
@TalkTalk Ive discussed it enough in the past, absolutely fed up of going over the same thing every time !! I work from home and this isnt good enough service !!
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Littlen's Crafts 🌍♻️
(@LittlensCrafts) reported
@TalkTalk are the worst! Overcharged me £65 which they stated last week they wouldn’t do.. now I can’t get through to anyone on the phone! So fed up of this company, worst customer service ever! 🤬
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Ivan
(@IvanSkyvan) reported
@TalkTalkGroup PSN not connecting and WhatsApp video calls wont go through. Support says its not talktalk but everything works fine through a mobile hotspot. Are you blocking them?
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Innes J
(@inrojo) reported
Hi @TalkTalk are there issues in the PA2 area? Internet is down and cannot log into my account
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Matt Hills
(@TheNumber27) reported
Hey @TalkTalk for the last 48hrs your service has been atrocious - you guarantee speeds - so what are you going to pay back for the service dropping out so much???
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John(TIVYJ)Tivendale
(@JrTivendale) reported
@TalkTalk @TalkTalkGroup when I first **** on talk talk WiFi it seems great. Now it's awful. SLOW, constantly having to log off and log on. The tv is always buffering. Called customer service - waste of time! They are taking my money every month and not providing me the service!