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TalkTalk service status: outage reports and connection issues

Why is my TalkTalk service not working?

No problems detected

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Full Outage Map

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours

The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 66% Internet (66%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 6% E-mail (6%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)

Live Outage Map

The most recent TalkTalk outage reports came from the following cities: Liverpool, Ely, Crawley, Preston, Seaham, Newham, Belfast, Birmingham, London, Peterborough, Bristol, Halifax, Aylesbury, Worthing, and Nottingham.

CityProblem TypeReport Time
Liverpool Internet 15 minutes ago
Ely Wi-fi 5 hours ago
Crawley Internet 6 hours ago
Preston Phone 6 hours ago
Seaham Internet 11 hours ago
Newham E-mail 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • SportingNest
    Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️‍🌈🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    Companies that do this type of stuff during a bereavement are absolutely disgusting. I had the same issue with @TalkTalk. I would advise people - based on this - to avoid @TUIUK.

  • apAustin1
    ap Austin (@apAustin1) reported

    FN brilliant you get on the mobile to TalkTalk to report a land line fault, they keep you hanging on for an hour+ and then the line drops out. Its a similar story with their online service. No wonder Britain has gon down the drain.

  • markdea61022336
    mark dean (@markdea61022336) reported

    @TalkTalk I need to speak to someone about increase in my bill as boost is expiring. Can’t log in to my account and helpline just takes me round in circles. Help please

  • getinowherefast
    reallyuselessboxes (@getinowherefast) reported

    Today's big bad apple is @TalkTalk shocking service. Nearly as bad as @OfficialFV

  • SweetJane451
    SweetJane451 (@SweetJane451) reported

    @talktalk are you having issues in W2 London again? Just to report the speeds of broadband are extremely slow AGAIN. .05Mbps at £49.61 per month @TalkTalk

  • flatherings
    Paul Flather (@flatherings) reported

    Has anyone else got through to @talktalk ? as I found it so hard to Talktalk with them that after 3 hours I just gave up - and I have been a customer for 4 years or more ….and I tried every which way, believe me !

  • SweetJane451
    SweetJane451 (@SweetJane451) reported

    @talktalk Next day, 1 July 2026 in W2 Westminstwr London and broadband out again. Connected without internet? What is this? I pay £50 month for this service?

  • sudrisco11
    Sue Driscoll ADI (@sudrisco11) reported

    Has anyone got any ideas how to get talktalk to sort your problems out? I cant get email and i have rung 8 times spoken to technicians bots and been on the phone hours. They all say it will get sorted but it never does im exhausted with it and my job depends on emails. Help!!

  • SueWhite2014
    Sue White (@SueWhite2014) reported

    @TalkTalk I am extremely disappointed with the service when I phoned to complain about poor WiFi. After 1 hour 40 mins I ended the call. They said I should upgrade but could not send details by email. Terrible service. I am now looking for another provider.

  • azrael_options
    Azraël (@azrael_options) reported

    @FirstSquawk TalkTalk headlines are a classic deal-premium trap — retail sees a spike and forgets the network arm is being carved out. Market makers will pin price while algos front-run the headline, but the real bid only shows once Octopus puts terms on paper. If those talks collapse, the gap down burns every late buyer — and that's exactly when the smart money quietly steps in.

  • WMCMltd
    West Midlands Case Management LTD (@WMCMltd) reported

    We are currently investigating an issue where @TalkTalk has shared customers information with @RiseFibre in direct breach of GDPR Legislation, In a recorded call Talk Talk state that Rise Fibre are NOT taking over services and admit that failings are visible but out of there control. The Information Comissioners Office have been contacted and a complete case file will be sent to them along with Solicitors for potential legal action.

  • Hanworth_barn
    Hanworth Barn Self-catering, Cromer (@Hanworth_barn) reported

    @TalkTalkGroup Email down after being hacked last week and all my mailboxes cleared. No response from Talktalk . Support is abysmal. Avoid at all costs..

  • KJCoop77
    Kris Cooper (@KJCoop77) reported

    @TalkTalk I’ll DM but doubt it’ll make a difference you’v ignored every letter, phone call & email, I’ve cancelled the acc many times by every method, for some reason, unknown to us, you just won’t cancel it. You continue to steal money from our bank acc. It’s been 16 months & you know it

  • PodmanG
    Lord Pĥtẹvë Rəndom of Stoughəm Həll 🇺🇦🇺🇦🌈 (@PodmanG) reported

    Anyone else having problems with #TalkTalk keeping dropping internet? Been happening for a few days, but worse than ever today.. 🥺🤬

  • TonyNotman49593
    Tony Notman (@TonyNotman49593) reported

    @devilscustard @TalkTalk Typical behaviour of companies when you do not pay for the service they failed to provide. Better to ignore them. They will eventually go away. BT, Vodafone, and virgin have tried this with me.

  • AmyFairbrother7
    Amy (@AmyFairbrother7) reported

    @TalkTalk Any problems with wifi in the Lincolnshire area this morning because having trouble with connection?

  • channelnotinuse
    Channelnotinuse (@channelnotinuse) reported

    @RichardCurry7 @rockchic666 @TalkTalk taken me about 2 yrs to get them to own up to mistakes including issues with connections glad I switched to BT & they will not & never get another payment from me again

  • ruth_lampard
    Ruth Lampard (@ruth_lampard) reported

    Well. A bad experience with TalkTalk today - simply trying to get a refund on my mother in law’s closed account. £50 ish owing. I had previously been able to speak to a person, but a “new route” diverts me to chat. Currently 90 mins into chat… 1/x

  • CarlyLouiseGlen
    Carly Louise Abbott (@CarlyLouiseGlen) reported

    @WeAreOpenreach As per my original message... It's Openreach that keep cancelling coming out to fix the fault ! So what good is trying to go back to Talktalk when the fault is with Openreach?!

  • TopiSloppy
    olusanyas lasange (@TopiSloppy) reported

    Anybody else with sky wifi I moved from talktalk to sky few months ago got there 2nd fastest WiFi and it is ******* terrible my talktalk wifi was alot worse speeds and seemed to be faster 😑

  • llqdave
    Dave O (@llqdave) reported

    @petergrant076 @TalkTalk @Ofcom They appear to be going bust. They are desperate not to issue refunds, or make goodwill payments if they can possibly avoid it. They've even dropped their X based support to save costs.

  • flatherings
    Paul Flather (@flatherings) reported

    So then this guy asks for £1 deposit refundable I am reassured to solve my problem presumably on behalf of @Talktalk who are my erstwhile WiFi suppliers but have gone into cyberspace ….after a few exchanges he says for £22 he will connect to my system abc solve it for me ?

  • mikecee77
    mikecee77 (@mikecee77) reported

    @Wins_Jenn @WallStreetApes @CAgovernor Well, it’s easier to see a problem while you are in the middle of it, then before the problem occurs… then talkTalk about it…

  • fliickernh
    Carla 🏠 (@fliickernh) reported

    @TalkTalk on the phone with an agent trying to fix my grandmothers phone line but was told an engineer can’t come until next week. She’s 90, lives alone and relies on a panic button so can’t be without her phone, is it possible for someone to come sooner?

  • red_rose1975
    KLN (@red_rose1975) reported

    @travis542372663 I have made numerous phone calls and registered 2 complaints in writing to TalkTalk recently and they never call back as they promise to. I have been with them for nearly 20 years I have had terrible internet connection since the start of May.

  • Diannejojo10
    Dianne 👱‍♀️🐶🐾🍫🍷 (@Diannejojo10) reported

    @TalkTalk your customer service is closed? Said open at 9am, was closed yesterday at 8pm when supposed to be open till 9. I have no internet

  • PaulWales897674
    Paul Wales (@PaulWales897674) reported

    @MartinSLewis #talktalk has been doing this for years, never agree to a contract extension and always source your own phone

  • fab_flamingoo
    FabFlamingoTuitionCo (@fab_flamingoo) reported

    Spent 3 hrs 20 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Absolute Joke. @TalkTalk

  • LaXrEg01
    solo (@LaXrEg01) reported

    @TalkTalk yo fix my internet cant play a peaceful game of rl without gliding across the map

  • Allez_oops
    George W (@Allez_oops) reported

    …of course, you and I know that all international numbers are prefixed with 00 - basic info that has been common knowledge for years. If you have setup a premium rate bar on your home telephone - be aware that if you are a TalkTalk customer, this security measure is redundant.