TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Northampton, Birmingham, Manchester, Basildon, London, Stoke-on-Trent, Holywell, Peterborough, Ilford, Alfreton, Cricklewood, Nottingham, Brighton, Chester-le-Street and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Birmingham |
Internet | |
| Manchester |
Internet | |
| Basildon |
Wi-fi | |
| London |
Internet | |
| Stoke-on-Trent |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@andyhebb) reported
@TalkTalk not working
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BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧
(@The_UK_NeedsYou) reported
@TalkTalk @TalkTalkGroup Im utterly appalled that You have an outage / wifi not working from 1am, & you cannot be bothered to have any staff available for customers to talk to until 9am, So not much Talk at TALKTALK, what a useless company
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Deborah Bradley
(@Deborah65253538) reported
@TalkTalk no Internet for 24 hours have tried everything to fix it to no avail and now cant even log into my account to check the status of my issue HELP!
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Alison Carter
(@Diary_of_a_PA) reported
@TalkTalk Your customer service line is shocking as well. It cuts out and impossible to talk to anyone.
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Ruby🏳️⚧️🏴
(@MonsertPrincess) reported
@TalkTalk Nope and it never will y’all are trashy and wasted our time and we have been trying to file a complaint but every time you guys just steer away from it or the line cuts
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Daddy Roman
(@captaintsu) reported
@TalkTalk Service was restored after 20mins
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Paul Pickford
(@PaulPickford7) reported
Terrible customer service from @TalkTalkGroup @TalkTalk cancelled appointments, incorrect information, buck being passed, no calls back, lengthy phone calls, managers not taking calls and now complaints department not answering calls too.
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BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧
(@The_UK_NeedsYou) reported
@TalkTalk What's the point, the service is finally back on & NOBODY at TalkTalk Future fiber ever does what they say that they will do / promise. I also have an internet phone adapter that has not worked properly for 2 weeks & what do your staff do? NOTHING
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Katie
(@katielm__) reported
@TalkTalk my wifi has been down all day please help me PLEASE
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Pandora Vaughan
(@PandoraVaughan) reported
@talktalk this is the worst service I have ever used - no way to get help and regular outages - your website is a black hole of repeat auto functions
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Alex
(@FoxRunTime) reported
I love it (not) when talktalk’s ****** network does not allow me to do basic things like go to any website ever, update my phone, or play games with friends and loved ones.
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Joanne Mumford
(@JMM2306) reported
@TalkTalk So you proceed to take a payment even though the issue has not been dealt with! The contract has been CANCELLED therefore no service, no payment due! Was told someone would call me to discuss. One week later, still nothing.
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Sonz
(@sonzf65) reported
@TalkTalk why is your service sooooo bad these days??? You wanted me to upgrade to "future fibre" and I've had nothing but problems!! I work from home and I've had NO INTERNET CONNECTION since last Wednesday!! Waiting for an engineer and very angry that I had to take leave today!
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SalaciousSkunk
(@SalaciousSkunk) reported
@TalkTalk Thanks Jo, but nothing ever happens, this has been going on for a year now. I believe the router or modem is the problem. I’ve got about 5 months left of my contract and am committed to stopping others from signing up to Talk Talk now. Sorry Jo, but the last year has been awful.
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Deborah Bradley
(@Deborah65253538) reported
@TalkTalk no WiFi since 7am this morning have been going round in circles as any online help says it should be working help???
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Sami
(@kipuniko) reported
@TalkTalk Been having major issues with the connection for the past week or so, I just sent a DM. Please answer as soon as you can, thanks!
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TalkTalk
(@TalkTalk) reported
@JMM2306 Hiya @JMM2306. I trust you are well. So just to fully confirm you are no longer a TalkTalk customer? -Regards, mbuso
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*****
(@Pikey82667408) reported
@TalkTalk ******* rubbish provider, don't bother. Pay for a service you don't receive. Crap.
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Declan
(@Dxclannn) reported
@TalkTalk The issue fixed itself. There’s no point going through resources that I already tried on your website. Sometimes it does seem to disconnect for like 30 seconds and returns and that’ll be it… but this was for a good 40/50 mins… but then it fixed itself eventually
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steve clifton
(@Cliffa11) reported
Why do TalkTalk operators always cut you off when you report an issue #worst company ever!🤬
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TalkTalk
(@TalkTalk) reported
@NathanShahid2 However should you prefer calling in, you can contact TalkTalk Customer Service & Billing 03451720088 - Voice - Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed -Mandisa
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HarlesdenHen
(@HarlesdenHen) reported
@TalkTalk I’ve run a test through your service Centre and it tells me there is no connection to broadband. I’ve now received an email saying that we’ve been assigned an engineer but it may take 2/3 days? How do we resolve this faster? Working from home. Thanks
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Sonz
(@sonzf65) reported
@TalkTalk I have already thanks, waiting for an engineer. If he doesn't show I'm going to be very angry! By the way, "My Account" is down too. Come on Talk Talk, what's going on??
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teë
(@TeeCeeEff) reported
@TalkTalk why is is almost every night around 12am my internet goes down? I’m about to cancel my contract
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nclvivek
(@nclvivek) reported
@TalkTalk you have the worse service and worse customer service. You have disconnected our broadband before due date of 16th June and your colleagues are being unhelpful
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Caramelcake
(@caramelcake97) reported
@TalkTalk Lol, I’ve gone hungry for a month, I’m definitely not well thank you. And you wouldn’t be able to help me anyway, I’ve already tried. You’d want an account number that you never bothered to send me, and I’ve just found out you even cancelled my contract w/o my knowledge
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M U R A D
(@muradmuuu) reported
from
Ashton-under-Lyne, England
Here we go again. @TalkTalk broadband down. Router keeps flashing and won’t connect. I predict it will take weeks to fix
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Caramelcake
(@caramelcake97) reported
Please, if you are looking for a broadband, avoid @TalkTalk . They’ve done nothing but causing problems and distress. I’ve been without internet for a month and a half thanks to them, meaning I haven’t been able to work and get payed, haven’t been able to eat in ages. Trash
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Enis Kesler
(@EnisKesler) reported
@JB241987 @TalkTalk I also encountered similar issues support service were just useles @lord_tecch helped
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SCRMNL
(@SSSCRMNL) reported
@TalkTalk for some reason my Internet is down and nothing I try and do is solving the issue. I have about 100MB of data left on my phone and I'm meant to have an important appointment in an hour that I can no longer attend due to your **** Internet. Sort your ******* **** out