TalkTalk Outage

@TalkTalk from weeks of terrible service you're 160mb not the 150mbs keep it up haha!!

@TalkTalk @MoneyTelegraph; I’d like to file a complaint about the intermittent service I’ve been getting every evening for the last two weeks, can you acknowledge this please?

@TalkTalk I was just on hold to your technical department, and after a few mins of waiting they just hung up without coming back on the line. This is terrible customer service. I have a complete loss of service on my fibre line and need it back now, and dongles until restored.

businesses and community groups to the new fibre network enabling residents to benefit from high speed broadband services. As services continue to go live, customers can access full fibre enabled services via Vodafone, TalkTalk, IDNet, Giganet and Zen. #Telecoms #Broadband

@TalkTalk I won't contact you .better you call me 07550142525 cancel that fake bill and remove from credit file

@TristaHarrison Hi Trista Major problems with Talktalk no reply from CEO office as promised, please dm me👍

@TalkTalk I will be leaving you your service is crap your prices are outrageous I have to chose between Internet or food each month 48 a mth for Internet and a phone i don't use how can you pray on the hard up families on benefits it's shocking

@TalkTalk Thanks for your reply.Yes it seems my internet can not cope with someone on a lap top and me playing on my PS5 at the same time.Playing Call Of Duty or any other game i constantly get glitches and in the movement of characters which makes playing impossible.Any help would be good

@TalkTalk what is going on with your service. My internet is worse than normal. I tried to change to @VirginMedia_TV but they haven’t got back to me. I have the worse service ever

Talktalk broadband is so ******* **** whyyy

@TalkTalk I'm trying to work it out myself as four calls did not really move me forward. I'll reply in DM if help is needed. Thanks

@TalkTalk hi - I was meant to get some Amazon devices as part of re upping my contract. It said 37 days but it’s way beyond that now. Can you help? Thanks

On hold with TalkTalk customer service chat for now 1 full hour. I know I'll have to opt for phoning but my head is thumping today and the idea of speaking to someone over the phone or hearing hold music makes me want to die.

Who uses @talktalk for broadband? Trying to set up new account online. No email confirmation, told it is an error and i need to call instead. What an awful technology company!!!

internet has been down more than it's been up the past few days during daylight hours. talktalk remain the worst isp i have ever used and fail to have fixed the issue for over two years

@TalkTalk i'm trying to get help and its really really frustrating. can you help or direct me.

@TalkTalk is there an issue in the Barnton, Northwich area?! A few people with you in the area have no internet connection and there are a few BT vans around

@JohnDowson66 @TalkTalk **** sake what a joke mate

@TalkTalk Your senior management team should be ashamed of the service being offered.

@TalkTalk Btw, connection went down again. Absolutely useless.

@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

@TalkTalk Been down that road before multiple times, there's nothing useful you guys offer to assist with.

@TalkTalk the worst experience I have ever had dealing with you guys, I should have gone with SKY, talk talk, yep that’s your limit, should be Action Action.. pathetic

A @talktalk customer service rep asked me to go find a man to help me understand cables. This tweet is not a joke.

@TalkTalk Hi Amanda, I doubt you will be able to help. I missed a call from a complaint team. Their message was to call the sales team.

@TalkTalk My internet is down in Hove, is there anything going on with the service today in my area? have tried rebooting several times. Have v unhappy teen and I'm trying to wfh. Help ?

The saga with trying to re-contract to @TalkTalk continues. It’s taken about 3 weeks of calls to escalate the matter. I know it’s a proper first world problem, but what a poor way to run a company. Apparently I can expect a call back within 24-48 hours. We’ll see…

@TalkTalk @MarcOxford Not just you Mark. This company has the worst customer service ethic of any I have to deal with.

Changing my internet to TalkTalk was the worst idea ever.

Amazing coincidence or what. Two days to go before my contract with @Talktalk ends and my land line no longer works. Ah well, **** happens.