TalkTalk Outage Report
Why is my TalkTalk service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 08: Problems at TalkTalk
TalkTalk is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Blackburn, Manchester, Henlow, Edinburgh, Hackney, West Bromwich, Newcastle upon Tyne, Stoke-on-Trent, Aberdeen, Glasgow, Blackwood, Southend-on-Sea, Birmingham, London and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Manchester |
Internet | |
| Henlow |
Total Blackout | |
| Edinburgh |
Internet | |
| Hackney |
Internet | |
| West Bromwich |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Seigel
(@ScreamingJay147) reported
@TalkTalk Your customer service in the past and in the present has been completely unhelpful and unacceptable. In this day and age it is unacceptable that you are unable to give us clear communication via phone or email and at least keep us informed. #Disgraceful #talktalk #rubbish
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Joe Seigel
(@ScreamingJay147) reported
@TalkTalk The issue in question has: 1. Prevent members of our household from working. 2. Meant we must use local WiFi cafes that cost money for the WiFi to continue our work. 3. Left us using our 4G which is not unlimited and is getting eaten up quickly!
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Feisal Umar
(@FeisalUmar) reported
@TalkTalk Can I have a direct contact number for customer service? I have left messages about ongoing issues with my broadband for about 4weeks and still not been able to speak to a person!!!!!!!
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James Fen
(@AJFeneley) reported
Hello again @TalkTalk can I get any help this time? I still don’t have any internet in my new home.
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Boogaloo 💋
(@_Boogaloo) reported
@TalkTalk My service is terrible, Internet keeps going off and is off more than on. I went online to check and all I'm getting is that you're carrying out some maintenance work and will be back online shortly. I work from home, and currently I can't work, and have no idea what's going on.
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TheAnticsOfEl
(@AnticsEllies) reported
@TalkTalk your customer service team are the epitome of a JOKE. Cut of 3xnow and waiting way over an hour. Also you make it impossible to cancel a contract. Very very sly and nasty.
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Feisal Umar
(@FeisalUmar) reported
@TalkTalk A very unhappy and dissatisfied customer!
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Ian McKerron
(@IanMcKerron) reported
@SandraWhiteSNP @IrvineWelsh Not just useless banks. Try TalkTalk. Undoubtedly the worst of the worst. They employ hundreds of 'support' staff just to tell you how they are unable to help. That is, after you've waited for hours for them to answer.
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EJM
(@ejm46) reported
@TalkTalk My Internet is down again 2nd time in 2 days
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James Fen
(@AJFeneley) reported
@TalkTalk hello, my house move broadband activation was supposed to go live today after weeks of delay from moving in but I still have no connection… Is it possible to get an update on what is wrong/why it hasn’t gone live yet? Pretty poor to be paying for a day with no service.
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Joanne Howard
(@h70713881) reported
@TalkTalk unbelievable poor service from talktalk!! They cancelled my broadband package on the 29th September been without broadband since then now a month on told by talktalk that i needed to place a new order had to do this twice now only to be told that again the order
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Edison San
(@EdisonSan7) reported
26 days until I never have to be with @TalkTalk ever again, absolute dog **** provider
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Jennifer Tapping
(@JenniferTapping) reported
@TalkTalk My internet has been down/slow for over a week now. There were workmen outside and since then internet has been disconnecting constantly. I figured maybe the workmen cut through a wire, but that they'd fix it. but its still terrible. speed test says 2.4mbs down -_- 0.2 up
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Lynsey Fagan
(@LynseyFagan3) reported
@TalkTalk My Internet is down since yesterday are you aware of any issues
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Laura
(@LauraaSian) reported
@TalkTalk Why do I keep paying full price when my broadband consistently cuts out?! Absolutely awful service
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Alan Travers
(@AlanTravers16) reported
@TalkTalk We have been 6 days without a land line and very iffy smart tv that keeps buffering. Slow broadband. Not happy with this service.
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Dr. Ajith Pai
(@Ajith_Pai) reported
@TalkTalk @TalkTalkGroup reference number CMP-340676. Internet down for almost a week. Contacted live chat several times and it did not restore the internet. Please can you help to resolve this issue soon?
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M. Alhomsi
(@DrMKHomsi) reported
from
Birmingham, England
@TalkTalk this is going to be a formal complaint, since yesterday I am being messed around by every single useless customer service provider, not being able to get to your chat and your line today after holding more than 1 hour been thrown from one department to another 4 times!
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Amanda
(@SempleA) reported
@TalkTalk Hi STILL unable to access my talk talk as unable to accept the cookies. Same issue last month??
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Rahul Gupta
(@rahulguptacse) reported
@TalkTalk I have just messaged privately let’s see if you guys have an answer to your pathetic service
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Joe Seigel
(@ScreamingJay147) reported
@TalkTalk we live in rectory avenue in high Wycombe. We’ve not had internet to our house since Sunday morning. Now being told it won’t be fixed till Friday at the earliest. What is going on. We’ve tried to contact your help line twice and it appears to not exist.
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Samuel Szostkiewicz
(@SSzostkiewicz) reported
@TalkTalk Hi, Im living in Ha61ew and having problems with my broadband for a couple of weeks now. My contract is around 40mb and I do have only 13 at the moment. Please fix this
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🇬🇧🚕David M 🚕🇮🇱
(@DavidStephenMo1) reported
@TalkTalk I cannot use twitter via your broadband Wi-Fi but works perfectly on 4-5g is there a problem?
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Rahul Gupta
(@rahulguptacse) reported
@TalkTalk @TalkTalkGroup Pathetic customer service. Full of liars. Disconnected my connection without my consent, sent early termination charges bill. Raised so many complaints regarding technical issues and contract breakage fees no reply Going CIAS now
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M. Alhomsi
(@DrMKHomsi) reported
from
Birmingham, England
All I wanted is home move, but it seems I am going to cancel and complain against your handling and escalate that, AGAIN! #TalkTalk
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Andrea D'Urso
(@adexandros) reported
@TalkTalk I’m unable to place a new city fibre order because I’m still waiting for you to send a cease request to their order desk - since I’m not the account owner (bought the property a month ago) your customer service won’t give me any information, and I’m risking my job because of this
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xarchersx
(@Archers_Ives) reported
As if it’s going to take me 5 hours to download A Plague Tale Requiem! TalkTalk are awful in my area the last few weeks 👎👎. Looks like I won’t be streaming that tonight. What should I do….?? R6 on the box or a load of random shizz on the pc!?
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Joe Seigel
(@ScreamingJay147) reported
@TalkTalk I have DM’d you, you have not responded. We have used the channel you asked us to for complaints and as we were typing our problem to the agent we got cut off saying we were taking too long. Do you think this acceptable
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Feisal Umar
(@FeisalUmar) reported
@TalkTalk Dear Noluthando, I am still waiting for a response or a contact from your customer service after clicking on the link and entering all my details on the 27th! O do not have internet AGAIN!!!
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TinyTRex
(@tinytrexsaure) reported
@TalkTalk My WiFi is not working. Is this because of the updates?