TalkTalk service status: outage reports and connection issues
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No problems detected
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Full Outage Map
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (60%)
- Wi-fi (16%)
- E-mail (10%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Croydon, Wellingborough, Carshalton, Normanton, Romford, Oldbury, Edinburgh, London, Poole, Birmingham, Upminster, Hammersmith, Liverpool, Cheltenham, and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 1 hour ago |
|
Wellingborough
|
Internet | 6 hours ago |
|
Carshalton
|
Internet | 1 day ago |
|
Normanton
|
1 day ago | |
|
Romford
|
Total Blackout | 2 days ago |
|
Oldbury
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah ☕ (@Syrupie) reported@jamie_wallis Think it was you saying you had broadband issues. Are you on talktalk by any chance?
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Awake not Woke (@Jones6240Jones) reported@TalkTalk I've 'stayed connected' for 20 minutes, waiting for a response to the fault on my landline. You're getting dangerously close to losing a customer!
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A Dorset Bloke (@DorsetHarry) reported@TalkTalk This was a nationwide issue. Your website was down. When I eventually got in it said my connection was fine. Two things. 1. Your diagnostic tools aren't working properly. 2. Why did it take so long for you to post a SM message saying there were issue.
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk I will be adding my own Public Reviews on @TalkTalk and how disgraceful they are as a company to profit from Dead Customers. Your Management & Directors have no shame for Appauling Customer Services
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Phil (@mummbler67) reported@TalkTalk Your customer service is appalling. My elderly step mother has had no landline/broadband for several days now. You send texts and never call back. TALKING IS NOT WHAT YOU DO.
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Verdict 💫👽 (@ngai_verdi) reportedTalktalk have the worse customer service! Does anyone know how I can void the contract?
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Rob (@robjh44) reported@TalkTalk down in the southwest too. Router rebooted and website not working.
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Ian Lawson (@lawson0864) reported@TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !
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Craig (@escapeveloxity) reportedAnyone having issues with @TalkTalk - their DNS servers appear to be the issue. I got back online by manually changing the DNS in my router's settings. I used 1.1.1.1 and 8.8.8.8 - mostly because they're the ones I know off the top of my head!
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Urmston Meadows (@UrmstonMeadows) reportedI can confirm that @TalkTalk is the worst provider in the history of the world. Once I get out of this contract, I'm never using them again.
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi there,over the weekend emailed a complaint. It has been logged. Got an email today asking a feed back on a telephone call from talk talk.Never had a telephone call. What is going on ?
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allie ♥️ (@alliewillie38) reported@TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.
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CharleyBacon (@CharleyBacon11) reported@0x_Aperture @TalkTalk Was your service ever restored?
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk For me to be grieving and spend hours on social media but you are sitting down and paid for it. Stop gatekeeping access to your senior executives
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😀 Justin 😀 FunJustJustin 👋❤️❤️ (@FunJustJustin) reported@MissLJArmstrong @TalkTalk My BB is working but my Landline is down, I have no tone and when i call my landline from my mobile it now says Invalid number, In live chat with talktalk had no replies, no help!
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sabu zachariah (@sabu_maramon) reported@TalkTalk I am totally disappointing about the service I have received from talk talk . I spoke to a manager more than an hour still not sorted.
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David Tingle (@djltingle) reported@TalkTalk, elderly mother in law unable to make or receive calls on landline, have tried live chat (never answers) tried ringing 54th in queue! Vulnerable person, needs sorting! GL14 area
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Woodman (@Woodlifer) reported@status_is_down Talktalk down, Castleford, West Yorkshire.
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HelpInfoSupportline. (@QuickHub1TT) reportedHi, I'm Destiny from TalkTalk we're sorry this has happened. So we can help you, please provide us with: • Your full name and the following: •Email address used •WhatsApp number
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Kayleigh Brown (@kayleigh_b32582) reported@TalkTalk My Internet is down south wales caerphilly
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Liam Clarke (@LCla93) reported from Burnopfield, England@TalkTalk are there issues in NE16 area? Internet hasn't been stable for more than 5 minutes for past 2 hours, as usual poor stability
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Lennox Richardson (@lennyrfc) reported@TalkTalk My Mother’s home telephone line is currently not working. Tried to do some routine fault finding using online guides, but nothing has resolved it. Unable to make or receive phone calls in her flat so can you please advise/assist?
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Steven A. McKay (@SA_McKay) reported@TalkTalk It's down again in Glasgow area
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Jade (@Jade60692679232) reported@TalkTalk I’ve spent all evening trying to sort my elderly Nan’s landline. She cannot receive or make calls on her landline, and she’s on the priority register as she has an alarm dependent on the landline. I was spoken to awfully by CS, who cut me off and shouted at me. Pls help
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kevin delaney (@jkd1969) reported@TalkTalk is there a problem with coverage in sg8 area please?
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sabu zachariah (@sabu_maramon) reported@TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasn’t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager can’t solve this issue,
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk Your company has a rating of 1.2 on Trustpilot. This complaint has being going on for months. @TalkTalk is a Disgrace as a company and should be closed down
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😀 Justin 😀 FunJustJustin 👋❤️❤️ (@FunJustJustin) reported@status_is_down My BB is working but my Landline is down, I have no tone and when i call my landline from my mobile it now says Invalid number, In live chat with talktalk had no replies, no help!
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Thomas Corbett (@Tom2574) reported@acrazyoldworld @TalkTalk Just searched TalkTalk on here. Was a comment every 10s from across the country complaining it was down
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Just G (@Gnwindys21) reported@status_is_down TalkTalk do not have a customer service number do you can speak to them. It's a the problem when something goes wrong and you can't get any help.