TalkTalk Outage Report
Why is my TalkTalk service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 19: Problems at TalkTalk
TalkTalk is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Harringay, Islington, Birmingham, London, Croydon, Coventry, Leeds, Bushey, Hitchin, Windsor, Hackney, Bolton, Fraserburgh, Southwark and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 Portslade |
Internet | |
| Harringay |
Internet | |
| Islington |
Internet | |
| Birmingham |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Terence Meghani Official
(@MeghaniOfficial) reported
@TalkTalk seriously cannot wait for my contract to end with you guys. Absolutely annoying my weekends getting slower down by intermittent connections.
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el ☀️
(@swiiftsfolklore) reported
@talktalk your time estimates and website are absolutely useless. almost a week without wifi, no updates via text or phone or anything on your website to let me know when anything is back up. this is awful.
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Jonny Strathern
(@strathster) reported
@TalkTalk Is there issues with your internet right now? I was on call of duty last night and voicechat was a bit laggy, today the lag is dreadful and actually unplayable. Never had issues before and it says I am getting around 35MBPS which should be more than good enough...
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Annon
(@Annon57276446) reported
@TalkTalk my Internet is down for the 4th time since I upgraded to fibre 65 I'm seriously unhappy
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Alicia Pearce
(@AliciaPearce23) reported
@TalkTalk what is the problem with your service? We have had problems with your service for over a month and we are being told we will have to pay for a service when it’s you equipment that’s faulty. Sort it out!
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ed francis
(@pompeyhedge) reported
@TheWiiDEVil @TalkTalk @VirginMediaCorp Tbh from my experience they're as bad as each other. Left VM because they were awful and Talktalk are just as bad. Good luck with the scripted support!
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Heather
(@AngelicHeather) reported
@TalkTalk is there an issue in Cambuslang South Lanarkshire. we've dropped from around 50 to 14 mbs
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Lewis Herbert
(@lewis_herbert) reported
@TalkTalk We'll see if @TalkTalk treat your ex-customers ending broadband service fairly, and respond further if needed. Hearing cases of you applying penalty charges even though people have a penalty-free right after you invoked hidden print to end contracts sold as "fixed price" in 2021.
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sallyhousedolphin
(@sallyhouse62) reported
@TalkTalk Hi Harold , Thanks again for excellent customer care.For feedback to Talk Talk generally, it would have been better if the letter advising of upgrade said that you MUST change your router to a Fibre router unless you have one already. We didn’t realise we had to change router.
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Mike Yardley
(@YardleyShooting) reported
This account encourages people to complain when companies that take our money don't produce a reasonable service, moreover, this is a useful space to say that you are doing it and to explain why. I've had problems meantime with @TalkTalk @LloydsBank and @BBC. #CustomerServiceNOT
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Lorraine Hart
(@Lorraine_Hart) reported
from
Hove, England
@TalkTalk hi I’ve had no internet all morning and also all yesterday morning. This is becoming a common occurrence. I’m seriously now thinking of switching to a different company, I cannot work without consistent internet connection. Please explain why this problem is happening
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Nishhyy!
(@DanishBN) reported
@TalkTalk You need to fix your service , my friend internet cuts out on saturdays for the past few weeks !!!!! + ratio
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Bluenose Bob
(@bluenosebob87) reported
@lewis_herbert @TalkTalk Thanks for heads up Lewis 👍 yeah they are really bad, half of the advisors can't speak or understand basic english either.
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louuu
(@EmmaLouuuu3) reported
@TalkTalk WiFi has gone down again. Constant orange flashing light while everything connects normally but says no internet? Tried absolutely everything and it won’t work at all. How do you fix this?
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Des Best
(@DesBest5) reported
@TalkTalk I had an appointment for an engineer to come out and install my new TalkTalk b'band 2.4.21. Nobody showed up. And, you had stopped the service from Sky so I have no internet! Was told 48 hrs before I can get a new provider. Bunch of chancers. I'd advise steer clear of TalkTalk.
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Mike Baker
(@officialaMikeB) reported
@TalkTalk have got to be the worst Internet providers ever, wouldn't recommend them to anyone
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Mike Yardley
(@YardleyShooting) reported
TalkTalk have repeatedly failed to honour their promise to call me back, I'm thoroughly fed up with the unreliable company and their atrocious customer service. I would move but am forced to stay for the moment for complex business reasons, but I will take them to the Ombudsman.
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Nishhyy!
(@DanishBN) reported
@TalkTalk You need to fix your service , my friend internet cuts out on saturdays for the past few weeks !!!!!
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Geraint Williams
(@geraintwills) reported
@YardleyShooting @TalkTalk Not very good at talking are they? Lol. Joking aside, it's quite poor customer service.
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WiiDEVil
(@TheWiiDEVil) reported
@pompeyhedge @TalkTalk @VirginMediaCorp I have 0 issue with non UK based support, usually very polite people wherever theyre based. Honestly though there is little way they could be worse at Virgin after the last week ive been through. Wouldve been more productive for me to count rice grains instead.
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sallyhousedolphin
(@sallyhouse62) reported
@TalkTalk Thanks for helping resolve our WIFI issues. We were unaware we had been upgraded to Fibre and that that our current router was not compatible. The moment we swopped to latest talk talk router we were up and running !
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ed francis
(@pompeyhedge) reported
@TheWiiDEVil @TalkTalk @VirginMediaCorp Unfortunately you're in for a surprise. At VM the sales staff are mostly based in the UK, not the support staff though.
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WiiDEVil
(@TheWiiDEVil) reported
@TalkTalk Youre the biggest joke of a company. I am so happy to be leaving you and signing up to @VirginMediaCorp who's support staff can speak English and use their ears and brain at the same time. I shall spend the rest of my days discouraging people from using Talk Talk :)
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Terence Meghani Official
(@MeghaniOfficial) reported
@TalkTalk Rather not as doing this every week and never have a resolution just tests to say its working
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Alastair Thrush
(@allythrush78) reported
And by the way @TalkTalk, your customer service is a shambles 🤬 #worstbroadbandprovider #havetodobetter
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🦋M̆̈a͜͡g͜͡n͜͡o͜͡l̆̈i͜͡a͜͡ flb
(@njxmmagnolia) reported
re*dem Talktalk-rude #imgxnct
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Deacon Jon
(@Jon_the_Deacon) reported
@TalkTalk I think, I may have fixed the issue. We sometimes get power cuts and the hub and the adapters go a bit funny. I think we might have had a very very short power cut and not realised. I reset everything and added each extender and adapter back onto the network. It seems stable now
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Steve Watts
(@MrMultispace) reported
@TalkTalk my account 1012867238 Please explain my final bill, I have no other way to ask as I can't use the support chat. Which is one of the reason I left.
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Martín
(@m_adshead) reported
@TalkTalk hi, seems to be a quite a few vdsl customers out of Woodley exchange having slow broadband.
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John Evans
(@Roridula21) reported
@TalkTalk Wifi down, South Oxfordshire