TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (69%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (8%)
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E-mail (4%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Wembley, Tower Hamlets, Leeds, London, Croydon, Preston, Ashford, Romford, Ealing, Glasgow, Thamesmead, Hackney, Radlett, Swindon and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Tower Hamlets |
Internet | |
| Leeds |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie
(@debsb155) reported
from
Swindon, England
@TalkTalk we are entering day four where my parents have no internet or landline and trying to speak to a customer service person is impossible. Any suggestions?#terriblecustomerservice #talktalk #noservice
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fat man
(@Breakdownzzzz) reported
Talktalk can ye not be down right now thanks
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Shambles La Fussé
(@ShamblesAndFuss) reported
@MaRaineyBlues @TalkTalk Do they follow you? Won’t be able to see the tweet otherwise as you’re locked. Hope you get help soon!
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(((Louise Cooke)))
(@CookeLouise) reported
So @TalkTalk don’t have a phone number for faults. We’re can’t log onto my mother’s account to report the fault because her broadband is down. It will literally be easier to move to another supplier, won’t it? #talktalk
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Craig Tuxford
(@tuxford2) reported
@ap_cook @mattyroden @Hyperoptic Yeah what had in the old flat. If you had a wired connection and did the test it would be even faster. WiFi still loses alot of signal strength and more devices connected more congestion. Working for talktalk tech department has its benefits lol
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Pip 🦚
(@PippyG82) reported
@TalkTalk I hope it starts working in TN12 soon... you're sending me a new router but that's clearly not the issue!
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Film-Cricket
(@REALFilmCricket) reported
I've got a bit of spare time now, so will I be on Twitter more to regale you all? No. @TalkTalk Internet service is so bad at the moment I get about an hour of online time and then two hours of nothing - it is really pissing me off.
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Joanne jones
(@Jojo40Jones) reported
@TalkTalk Still waiting for a phone call from yourself to sort out an engineer to call , I have signed up to a new contract and the cooling off period is getting closer , if nothing is sorted soon I will cancel my subscription
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Joanne jones
(@Jojo40Jones) reported
@TalkTalk Can someone call me today with an update on this poor service ! Waiting for a good 4 days now for an engineer appointment ... If you can't help then I'm afraid I will have to terminate the contract I have taken up with yourself
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Mark Thorley
(@MarkSharks13) reported
@TalkTalk Thanks for the reply, but my issue is actually with @Plusnet - the original tweet asked them for assistance, but not heard from them. @plusnethelp why are my speeds regularly 20 - 30mbps slower than the month before we switched to you?????
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Maciej°W
(@mwal86) reported
@Jojo40Jones @TalkTalk Have the same issue no service for few days now, they booked engineer for next week, customer service not helpful at all, terrible service from @TalkTalk
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CityLabs
(@CityLabs1) reported
@TalkTalk Our internet service is intermittent in Buckinghamshire. Your website shows a fault within the M25 area, and lots of other reports. Can you widen the affected area please and see that the incident is resolved?
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Lisa
(@SkatinLis) reported
No idea if my request for an extension will be approved. Assignment due in at 1pm and I have no Internet to submit it @TalkTalk. Will be leaving talk talk soon as we can because I've been let down at a crucial time. Not good enough
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The Honest One
(@TheHonestOne17) reported
@Shanibird71 @TalkTalk I phoned them shani, I've just had a message from them on here, they are lying, they said theres no problems in my area, but this evening I spoke to s talk talk representative and they said there was. I am sick and tired of it all, I have been instructed to take legal action
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Tony Perkins
(@weaperkins) reported
@TalkTalk Help no internet @RH15 0HF SINCE YESTERDAY are we caught up in this or is it a separate problem ? Thanks
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Ruaridh Fisken
(@ruarii23) reported
@PippyG82 @TalkTalk Sorry to bring bad news... the new router does nothing.... I'm currently in the process of leaving my contract because of this disgusting service.
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Charlie Barnett
(@CharlieLowthian) reported
@TalkTalk Internet Down in Sunderland tried resetting and still nothing
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Gina coleman
(@Jarzyginated) reported
@TalkTalk Been waiting since Monday !! Sent details as requested as service still crap
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Oliver J. Tooley (a.k.a. Olli Tooley)
(@OTooleyAuthor) reported
@Philhalliwell @bt_uk @TalkTalk Thing is, we shouldn't have to put up with this crap connection and still pay the same.
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Nik Thompson
(@mimmblewimmble) reported
@TalkTalk you are ***************. On going internet problems and now a massive phone call because we want to cancel our contract. Your customer service is terrible! Maybe retrain some staff so they don’t give conflicting advice. Honestly! Absolute jokes
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Dimi
(@d_vlachoulis) reported
@TalkTalk Even now, the issue haven't been fixed.5 days without Connection. Don't be surprised why the customers are turning their backs to your services.
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Jazz 🎺🚲🛶🏍🐶🐾
(@Cyclenut23) reported
@TalkTalk why is your customer services so bad? Why do they lie too? I've just spoken to Eunice at Technical help. Told her the issue. She's lied. Im not paying to hang on the line. You're showing my ISP as being in the Netherlands, not UK. Why? Change it.
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𝙲𝚑𝚛𝚒𝚜𝚝𝚘𝚙𝚑𝚎𝚛 𝙹𝚊𝚖𝚎𝚜
(@whytology) reported
@REALFilmCricket @TalkTalk We are also having issues this week- seems like the bandwidth is being strangled. I should stop uploading my home videos to pornhub but the world needs art.
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lifestyles of the witch and shameless
(@MsEmilyAnarchy) reported
@TalkTalk hello:started getting daily automated calls saying my internet’s going to be turned off unless I press 1. Pretty sure these are spam,but some idiot companies are genuinely using autodiallers now…? Also,DNS *did* stop functioning last night,but overrode it to 8.8.8.8…
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TonyMcGovern
(@tony_govern) reported
@TalkTalk Good morning, my connection has been down since 9.30am. My post code is SE9 5HY
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Pip 🦚
(@PippyG82) reported
@TalkTalk Morning, please can you check the service in the TN12 area - this MUST be resolved by Friday, otherwise I will be switching providers as I need the Internet to work from home.
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Miss Chief
(@Gobbledeek) reported
@TalkTalk Why does your phone line state you started a service update on 12/01 at 1am and it should be completed by 11/01 11:52pm, while very precise that would be somewhat of a paradox and it 2as over a month ago!
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Sarah Butler
(@sarahbutler1981) reported
@TalkTalk why, when I have issues with my broadband, your service is poor yet when I take a contract with another provider you send me a letter and 3 emails begging me to stay? Your priorities are all wrong. @WhichUK
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S-L
(@iconicred) reported
@TalkTalk hi is there an internet outage in Darlington at the moment? Asking for a friend who is without internet despite resetting.
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CityLabs
(@CityLabs1) reported
@TalkTalk Our internet service is intermittent in Buckinghamshire. Your website shows a fault within the M25 area, and lots of other reports. Can you widen the affected area please and see that the incident is resolved?