TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Phone (11%)
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Wi-fi (9%)
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Total Blackout (8%)
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E-mail (6%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Brentford, Glasgow, Ealing, Southampton, Sunderland, Northampton, Manchester, Slough, Kettering, Fulham, Newcastle upon Tyne, Newham, Derby, London and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Rickmansworth |
Internet | |
| Brentford |
Internet | |
| Glasgow |
TV | |
| Ealing |
Internet | |
| Southampton |
Internet | |
| Sunderland |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Matt Gray
(@DrMattGray) reported
@TalkTalk Do you know what. I think I’ll pass this time. None of the previous 10-15 DM’s and subsequent conversations have made any difference. Why don’t you make the effort to get customer complaints to call me. @MartinSLewis
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Kim Karlstein
(@KimKarlstein) reported
@MaxJr17185679 @TalkTalk Has your issue been fixed? My internet suddenly stopped yesterday afternoon and until now hasn't returned 🙄
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TalkTalk
(@TalkTalk) reported
@ROBERT12772279 Calls to our number from a TalkTalk landline are free of charge. If you are calling from a mobile, any charges will be set by your network provider. Cheers, Andy
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GDPRbreach
(@GDPRbreachesICO) reported
@TalkTalk Is Talktalk down in Penryn? We have no broadband. Line test is doing nothing, just hanging
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Elle Tee
(@elleteeweegie) reported
@TalkTalk Why no call back then? Currently on the phone, have been for 1 hour and 35 mins. Let’s hope the system isn’t ‘down’ again by the time I finally speak to someone.
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fredie sharp
(@FredieSharp) reported
@TalkTalk hi I need to cancel my contract before it renews. I am abroad so cannot call or log into my account and the live chat isn’t working - please help
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ROBERT GRIFFITHS
(@ROBERT12772279) reported
@TalkTalk @geteero still no signal happened to use the hotspot from the phone I'm paying for nothing I want my contract ended you can have your router back the second one and still no better no service
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Moretta Still Toddy's Friend#RIPKevin
(@moretta_moon) reported
@TalkTalk worse internet service ever always dropping out 4 times already since 4 am. Slower than Dial up Truely awful Get your Bl**dy act together
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Hamid Reza
(@hamjam101) reported
@TalkTalk, I haven't had internet or a landline since the 22nd of March. I have called and called and yesterday was in chat for 5 hours, with no resolution. Please just send an engineer to reconnect the line.
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Graeme Osborn
(@Graeme_Osborn) reported
@TalkTalk Hi, why don’t you have a number I can call to cancel? Having to chat to 2 bots & 1 human then wait up to 48 hours for a call is ridiculous. Especially when there’s no possibility of changing my mind as my UFO contract has ended & Future Fibre isn’t available in my area.
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ROBERT GRIFFITHS
(@ROBERT12772279) reported
@TalkTalk Yes from my mobile I ended up paying £90 last time and you still cut me off have to waiting on hold twice I just want to close my account I've had nothing but trouble and I just want this over
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#HelloMyNameIs Lesley
(@lesley3110) reported
@TalkTalk - very difficult to negotiate your website! I need to change my payment details. Please advise as website will not save my entries! Poor website for a telecommunications company!
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🌻quietlife
(@NumptyBirdy) reported
@TalkTalk I don’t have any queries, just no faith whatsoever in @TalkTalk after being promised so many times that my service switchover would be seamless, yet here I am with no service because of the comedy of errors that you pretend to run as a business.
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Bridgette Chen
(@Beefbchen) reported
@FredieSharp @TalkTalk Talk to @reid_360 they helped me when support services wouldn’t help me🥺..
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Jordan
(@JordStocks93) reported
Be aware - if you're an existing @TalkTalk customer looking to accept the free "upgrade" to CityFibre line, after 5 months off effort having line installed and multiple orders cancelled they won't upgrade my @CityFibre line. Most likely due to @virginmedia purchase bid. #Shocking
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John brown
(@MillenMillen12) reported
@TalkTalk Did u not read my reply ? I said remind me never to sign up with talk talk you can't even get your box's to talk let alone people!!!!
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michelle
(@equidivine) reported
@TalkTalk I won the ombudsman case and to your STILL OVER CHARGING ME!!!! How do I cancel!
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Col
(@MKcol) reported
Funny how @TalkTalk have emailed with our broadband price increase, essentially blaming @WeAreOpenreach Yet they don't supply the network here it's @CityFibre - so what say you now TalkTalk?
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Isobel
(@IsobelandCat) reported
@TalkTalk the other day I got a message requiring me to retune my tv. Since then only access to a v narrow range of channels. I managed to watch a channel 4 programme via the app, now I can’t access the app. I’m v busy I just want to be able to watch some television. Fix this.
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A.D Tonair
(@whatabloodyyear) reported
@TalkTalk Hi I've been trying to cancel my broadband now my contract is over and because you are withdrawing UFO but I am calling but then being sent to a different adviser. Surely it has to be easier than this? Any help appreciated. Thank you.
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Sinky
(@SinkyCod) reported
@TalkTalk absolutely disgraceful service. Full fibre with free Wi-Fi booster. Been on the phone for nearly 2 hours being told there is no free Wi-Fi booster. Why have you got your salesmen going to peoples doors offering lies?
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Jenni Newman
(@AngelJ5) reported
Hey @TalkTalk when my elderly parents call you to ask for help with their broadband, instead of banging on about giving the correct card information & then not helping because the info wasn’t correct, could your team have explained what card they meant first to save frustration?
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Stephen
(@stemondo86) reported
@TalkTalk I haven't had Internet since midnight last night. Is there a problem in the area? Wolverhampton WV6
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John(TIVYJ)Tivendale
(@JrTivendale) reported
@TalkTalk I'm sick to death of paying for this type of service! You never do anything to fix the issue.
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Cerys Campbell
(@CerysCampbell15) reported
@TalkTalk your customer service call center are horrendous, your team have put the phone down on my partner serval times when tryin to resolve the issue because they can’t be bothered to deal with it. To be specific your technical team. Our internet has not worked for a month !
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Eshadoot
(@eshadoot1) reported
@TalkTalk My landline is not working for over a week,No technical assistance available. Website CHAT has no hyperlink it is so frustrating
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Catherine Heslop
(@Cat_Heslop) reported
Avoid @TalkTalk at all costs! The worst customer service I have ever experienced
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Peter Mulholland
(@PeterMu22490448) reported
@RainbowZilla87 the thing is, there's really only two good options - Virgin Media, and a service provided by BT. A lot of people dont realise if you get Sky, Talktalk, plusnet whatever, it's provided by BT. If it's **** from one provider, it will be **** from all of them :/
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1618cc™/3
(@RomeoXrayBravo) reported
My neighbour has TalkTalk broadband. I can confirm it's as crap as people report. Naff.
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Whosie Wholett?
(@SuHewlett) reported
@TalkTalk worst customer services I’ve ever had. Countless put on holds, miscommunications and now simply cut off after 40 mins of nothing! Soon to withdraw my custom for open reach internet