TalkTalk Outage

@TalkTalk no internet in Langworth LN3 area, orange light just keeps flashing in the router! Is there an issue in the area??

@TalkTalk internet service absolutely dire today. Constantly turning off.

@TalkTalk yo my internet has been down for around 2 hours

@TalkTalk Hi! We are having problems with the connection, the last 2 weeks down frequently and we are working from home, what is the problem? Before we didn't have something like that! We are from Harrogate, North Yorkshire

@TalkTalk @Ilariamastorci1 What about me? Do I get help?

Generally, I think we as Brits are far too relaxed about poor service. I make appoint now of publishing the quality of service I get from large providers - AA & Argos - generally excellent. Lloyds: awful. TalkTalk: poor. EE: got a lot worse recently. Paypal & Ebay - usually good.

@TalkTalk Good morning, my internet has been down since yesterday, I’ve looked on the maintenance list and I’m not on there. Just wondering if there’s anything I can do. Thanks

@TalkTalk is there a problem in ayrshire? I have a flashing red light on router.. goes white occasionally for 30 seconds then red flashing again..

@plusnethelp Already cancelled now as service was fire. Why have you taken live chat offline and failed to honour promised call backs and disregarded messages sent on the account. It's so bad, I'd even use talktalk above your company in future. Shame as used to be ok.

@TalkTalk my partner is trying to get in contact with someone because we are moving house, doing it online doesn’t work and can’t speak to anyone online or ring up. Can you help?

@TalkTalk I've had no internet for 2 weeks, and I've chased you 3 times, each time my case being "escalated" to your non existent service management team. Can you escalate my refund and let me find a provider that works?

@TalkTalk I made a complaint a month ago because my service was unusable. I had a complaint handler in the CEOs office. We agreed that you would compensate me £40 for lost connection and I would leave you at the end of my contract. The contract has ended and you are still billing me.

@TalkTalk wifi speed is down to less than 5mbps again. I'm less than 6 ft from the router

@TalkTalk No phone line since upgrade and broadband very poor SN 13

@TalkTalk internet service is failing constantly. Deplorable service of talk talk since months ago /:. Can someone understand the impact of this in the current circumstances of working remotely?

@TalkTalk Hi we have no phone we have checked it says no phone line help

A lack of Internet when your just relying on it for entertainment is annoying, but when you need it for work is infuriating. Companies like @TalkTalk should have to refund a whole months fee for every day they fail to provide the service. Its the only way they'll do a good job

Here trying to watch a movie it keeps cutting out because of this shitty internet I get from the awful @TalkTalk 🤬

@TalkTalk Hello I made a complaint last week and have not heard back. A manager was supposed to call me back ?

@TalkTalk, you seem to put all your effort into low level messages back and forth, but there's absolutely nothing when it comes to delivering an improvement in the actual service that we have been paying for and wanting. Forget about the messages and checking my account security.

@TalkTalk I’ve had problems with my internet all day - I’m extremely frustrated as it’s stopping me working!

@stephen33597126 @TalkTalk Stephen. I just got home and my WiFi is still down. TalkTalk. REALLY you guys need to fix my WiFi. I have a tonne of work to do and I’m supposed to attend a remote court hearing on Thursday!!

Has anyone been a customer of @TalkTalk and recognises the service model of Serco Track and Trace @didoharding

Aha, another evening with the standard @TalkTalk WiFi drop-off around this time. Oddly never seemed to get it with the previous broadband supplier.

@TalkTalk if you don't sort out your heap of **** software I will move over to virgin or sky my box is stuck on the loading screen this ain't the first time this box has done that

@KasiaLDelgado It kind of depends on how much you’re willing to pay, with broadband you v much get what you pay for in terms of speed & quality. BT ADSL is absolutely fantastic, Sky’s is pretty ropey and TalkTalk is shocking. Never used Virgin but apparently cancelling w them is hell

@TalkTalk I have ongoing issues for 18 months, on the telephone Saturday while I was complaining AGAIN of no internet "Please get CEO to call AFTER 16:45 Monday so as my carer can have a word. WHAT PART OF MONDAY AFTER 16:45 DO THE DUMB *** IDIOT CEO'S NOT UNDERSTAND?

I've been paying for @TalkTalk for a couple years now and been having non stop issues since renewing. Despite being a long term customer, I'm paying for internet that doesn't work properly and unable to get resolved despite numerous messages to customer service!!!

@TalkTalk Annoyingly, the twitter service didn't help either - another hour wasted

@TalkTalk is there a problem with the internet ours is non existent lately and we pay for 150 mps sooooo what you going to do please x