TalkTalk Outage

@TalkTalk why aint my wifi working been **** for days help me out n cant even get stuff to load on my phone or my xbox to get online bored as **** ya

@TalkTalk Every night between 7pm and 11pm my speed drops. It goes from 54mb to 4mb just running speed tests.Switch a vpn on my speed goes back to 52mb. Are TT throttling my connection as how is using a vpn quicker than my isp.Not one decent suggestion so far how to fix this.

@OpenreachHelp @TalkTalk ... no WiFi again !!!..... really fed up with this awful service ...

@TalkTalk no connection to internet router says I am online but both TV and pc and mobile can't connect please help by says no fault on my line

@TalkTalk hi talk talk once again my internet is so slow I can't even get the speed test to load! Please sort it out. I am trying to work from home.

What organisation does not support an 88 year old man who is on his own looking after a disabled daughter to recover the internet for weeks and what is the regulator doing about this company #talktalk #ofcom #tristiaharrison

Anyone having issues with @TalkTalk #talktalk #talktalkdown

@TalkTalk me and my parents have been using your service for 10+ years, I have put up with a lot of mediocre internet over this time but today due to your poor quality WiFi connection I’ve had enough, I’m am appalled at your service and I want to know what you will do to fix this

6 days after reporting problems and being told it’d be fixed by Friday... and then told it’ll definitely be fixed by Saturday, they now say “oh we’ll have a look within 72 hours” @TalkTalk are an absolute disgrace of a company.

@TalkTalk ridiculous! Advertised support in the app from 8am to 8pm but shut at 7:30 with a message stating you’ll get back after 9am! Over a dozen broadband outages, over the last few months, some lasting days, and zero support!

@TalkTalk still unable to get online have reset router and tested the master phone socket to outer is saying I'm online no TV wired connection and pc WiFi no connection please help been like this all day was fine last night

@TalkTalk registered complaint, no point, 4 times promised call back , still waiting. @TalkTalk what is the point if you? Certainly not internet supplier. 17 days no service!

@TalkTalk hi, I should have had an openreach engineer out today, as since upgrading my broadband, I've had no Internet. I've had nobody come out and had the 1-6pm slot. Can you help?

@TalkTalk have got to be the worse broadband provider ever!! Cut my Internet off on the 22nd due to house move.... should have been live 3rd. Oh its live but with an issue on their side. 72 hours and still having to pay for a service ive not recieved. #shocking #dontuse

@Aural_Icicle @TalkTalk A lone voice .... the rest of us are very frustrated by the lack of support with our lack of phone/internet. I think talk talk will be losing a lot of customers unless they up their game!!!

@talktalk DO NOT trust a word they say!! Tell you 1 date for set up just to lure you into to signing knowing full well they cannot uphold their obligations. Was with them yrs ago, bad then. Worse now

@TalkTalk hi, any reason why internet isn’t working in NW3 London? Trying to work from home on a deadline and your service is incredibly unhelpful.

In the interest of maintaining your sanity if you want reliable broadband and telephone lines and a sensible life do not attempt to deal with TalkTalk. Really appreciating a service from @afgroupuk to get a mess sorted out

@TalkTalk my neighbour is confused because the menu doesn’t reflect to what’s playing. Can you help?

I've now complained to @TalkTalk via tweet and feedback form and after a good few days I'm still to hear a reply. Things like this, is why your company is terrible, as well as your awful Internet and you view boxes

via Guardian: "... in the Lords committee Dido Harding says she is a retailer by trade. She says people judge you in retail by the quality of the experience." TalkTalk customers judged her on that. It has a dreadful reputation and customer details were hacked by criminals.

@TalkTalk Awful service. I'm not being your customer services department. My 83 year old mother is your customer. She has no internet access. That's the problem. How can she go to that website? Just stop messing about and phone her.

@TalkTalk honestly don’t understand how your technically support team members get jobs when they can’t give technical support? I want to upgrade so she put me on hold and came back and said “why don’t you upgrade” !?!? It’s like talking to wall with this woman!

@TalkTalk I am so incredibly unhappy. I have been paying for broadband at my previous address. I have told talktalk this yet nothing has been done. I cancelled my direct debit and now they are threatening a charge. I am not paying for a service I'm not receiving.

Quick reminder @TalkTalk are nasty, ***** crooks, charging me after my contract ended. Never, ever take a contract with them.

@TalkTalk Then you have the audacity to expect my sympathy for "sadness". Even in 21st Century, I'm sure you have a phone. Rather than argue with me here, just call my mum to let her know what's going on and apologise for letting her down. Absolute nonsense.

@ruskin147 @PsychDrD Well TalkTalk doesn't work to a high enough standard, that I can vouch for.

@TalkTalk My internet has gone down today and I have just spent 2 hours trying to get through to a member of your team through telephone but with no luck. Can you help?

@TalkTalk For everyone following my Tweets... I've cancelled my contract because they're inept and fraudulent. If TalkTalk can't resolve your Internet problems, I'd recommend cancelling. They can't offer a service like this and expect to keep customers. Vote with your feet!

@TalkTalk but weve been through this multiple times and every week end up trying to talk to someone. you've sent us a new router which has not changed the issue. do you have a known fault in the Ceredigion area? or does talktalk just have terrible servers generally?