TalkTalk Outage

Sort your shit out @TalkTalk

@TalkTalk are the worst providers of broadband that I’ve ever come across. My landlord uses them because they are clueless but these just clowns continue to switch it off when I they feel like.

@TalkTalk **** you and your shitty internet you robbing piece of shit company I hope you get back lacerations from a car crash

@TalkTalk I would if my ******* internet would work i have to use phone data 24/7 to make it so I don’t lag but still doesn’t help because talk talk is shite

@TalkTalk The engineer visited and said he cannot come in to my house - so it was a complete was of time. He said a visit will he made once lockdown is lifted and I’ve been sent a bill ... I have no service ! Please can you amend this on your system as it’s absolutely ridiculous!

@TalkTalk To everyone out there do not join talk talk they do not care about their customers there is no way of contacting them they are using covid 19 as an excuse to their poor service

@TalkTalk Seems as though you are using the pandemic to not offer a working service to your customers who are paying for this service. I am absolutely disgusting and disappointed that a company such as talk talk are ignoring their customers. My internet has been down since yesterday.

@TalkTalk I have tried online to inform you that I am moving home, it then says to ring, the automated message says that they are ending the call, noone answers on here!!!! Might as well cancel my subscription and direct debit!!

I just want to watch a video on youtube but no @TalkTalk internet goes down again. So I have to turn the router off and back on again and wait 15 minutes until it loads back up again... yay 🙄🖕🏻

@Spiddly @WilliamFoxBWFC @TalkTalk Yes down as well down since yesterday can’t contact anyone either by phone or online

@TalkTalk @Plusnet And if you think your terrible company will receive one penny of that bill you can **** off

@TalkTalk Well Andy, our go live date was Wednesday and we still have no internet at all. Tried calling all of your numbers and they’re all dead. Not happy at all so now moved on to @Plusnet and have since received an email saying I owe you £28 for a service I have not yet received

@TalkTalk broadband is bad enough most of the time but an inconsistent 3mbps dropping to 0 all evening is particularly poor. #talktalk #shitservice

@TalkTalk Treat your customers like crap! We will not forget! When we all needed help you were nowhere.....thanks for nothing

@TalkTalk Can’t get in touch with any one from talktalk! My sister has had no internet for over a week! She has a daughter who needs home schooling. Can some one contact her please! The service you’re providing is awful! I’m able to contact my internet provider (EE) at the moment.

@TalkTalk you have no online or offline support

Talktalk wifi is so ******* shit omds

@TalkTalk what a complete shower of ... Your phone line service is, trying to get to talk to you to connect a vulnerable adult whose phone line you've cut off, now their life line didn't work! Stuck in a loop on every angle for 30mins. 👎👎👎

@TalkTalk you have turned down the WiFi too low. I can't get online. Please turn the wick up a bit.

The levels of incompetence displayed by staff @virginmedia is beyond comprehension. Maybe @SkyUK or @TalkTalk would be a better solution #PissUpInABrewery

@TalkTalk please help! I’m currently working from home and our internet has been down for at least two weeks - we’ve tried and tested your solutions online but it isn’t working, not one person is available to help us! At present I’m paying you and ‘hot spotting’ my mobile data!!!

@TalkTalk well its day 5 with out a reply from @TalkTalk the service has gone from bad to no existant. I would request anyone looking to go with @TalkTalk to look else where as i have had nothing but problems. And no feedback after trying for 3 weeks.

@TalkTalk Please call @RuthWB the owner of the account. We have tried repeatedly to change to the promised fibre as the current service does not work. As admitted by your chap when we signed up. We have already taken your modem off and cancelled your bank transfer 1/2

@TalkTalk My internet has been down for 2 days and it seems nothing is being done about it. And this had happened multiple occasions before the virus outbreak and seen as many more ppl are at home this isn't acceptable

Imagine paying for your Bill and having no internet and @TalkTalk have no Tech Team to resolve the problem.... I’ve switched anyway what is this! 😠😠😠😡😡😡 I was with them 4months That lasted!

@TalkTalk your service is fricking terrible even my damn data is faster than your stupid internet i will be changing my internet provider when I can from this filthy trash!

@TalkTalk My internet is slow.. paying for 66mbps only getting 10.

@TalkTalk Can’t get through, no internet, and shite service. I’m getting shit from my 3 kids and wife over this... can u please sort it it out!

@ChellyBingBong @TalkTalk Hope you can🤞. Don't know what else they expect to be honest...You try all the routes they say website/call/complaint so you come on here to get a response. Then wonder why pple are pissd at them for not providing the service they sell to us 😂they shouldnt sell if cant provide!

@TalkTalk Yep, very slow, continues to drop out all the time!

@TalkTalk Disgrace , I have contacted you since Thursday and no luck . Calling different numbers and just get cut off . No one bothering at all . I am a key worker and can not work due to my services not working . Another very unsatisfied customer

@BravoWhiskey95 @TalkTalk I'm hoping that because I'm in the cooling off period to cancel it should be easier, knowing @TalkTalk they'll also **** about with that. Its probably workers that are with @TalkTalk themselves so they cant get access to the internet to work from home.

@TalkTalk That was rude......

@BravoWhiskey95 @TalkTalk They seem to be replying selectively, and always 3+ days later, unless you're really really lucky. This has 100% confirmed that their service is shit. Looks like I'm leaving them.

@TalkTalk Don't bother. Cause we've been reporting the issue to you all for a while and all you've done is send new routers as well as having incompetent technical service where they don't know the difference between megabits and megabytes So no thank you Andy

@SamGate82667604 @TrevGates @TalkTalk All I have heard is bad things about talk talk. What they have done and still not rectifying while we are on lockdown is disgraceful. Sham on you @TalkTalk

@Yabsleyinc @TalkTalk Dont bother with them, we got our router and were meant to go live on April 1st. I'm still waiting and got nothing to say it wasnt happening. I have sent numerous tweets and have DM'd them and they seem to be selective with who they reply to. Seems to be a consistent problem.

Anyone considering joining @TalkTalk internet then save yourself some time and effort and dont bother. Almost non-existent customer service and non-existent internet. You're lucky if you can get through to them, and when you do they talk to their customers like dirt.

@AndrewArmitag20 @TalkTalk Yeah they do seem to be rather poor at responding. They'll pay later when they lose tons of Customers...

@WilliamFoxBWFC @TalkTalk Mine is down in Devon. Very frustrating

@TalkTalk @IndySingh_1 Wow, so this is the level of customer service accepted at your embarrassment of a company. Expect a call to cancel my 'service' tomorrow. Shocking.

@JordanMatias11 @TalkTalk Try saying you want to leave when it's automated. That's how I got through, but even though i did through still haven't got my internet up and running. Shit service

@TalkTalk the last 2 weeks I have been trying to get somebody to look at my bill we have been charged 2 times for engineers even though Talk Talk sent out the wrong one 1st time themselves.Been passed from department to department-hung up on several times, awful service, help

@PeteMarshall511 @TalkTalk Don't bother mate. Look at how many people on here are complaining. I have been disconnected for 7,days now and trying to work from home & they aint answering calls or anything. Awful

@m_laverick But there have been social media posts and gradual in-app notifications about the switchover since 4th Feb, it hasn't been ideal though because the dates for everyone to change have been gradual (and TalkTalk box owners have a gap in service) and waiting for updates required. 2/2

@BravoWhiskey95 @TalkTalk If you can get @NOWTV broadband in your area I recommend them, we were with them before we moved. We had 1 issue when setting up and an engineer was sent and spent the whole day sorting it out for us!Looks like I might be going back to them.

@_tomITFC @TalkTalk @rebekahdaw Disgusting from talktalk m8. They should be shut down totally for lack of professionalism

@TalkTalk I have an issue with my broadband

@TalkTalk hi please can you reply to my dm i have had no broadband for 9 days and no one is answering for me to log my issue. thank you

@TalkTalk You day that you’re here to help but all you keep on doing is hanging up before I even get to speak to speak to someone. I’ve been trying since Thursday morning. This is not right

@IndySingh_1 @TalkTalk I've never experienced such poor service. I find it hard to believe they have missed my tweets since there are over 10 of them, including 2 DM's. I'm going back to a company that actually provides their internet. You should do the same because @TalkTalk clearly dont care.

@BravoWhiskey95 @TalkTalk I wouldnt waste your time trying to get through to them. Get them to switch providers if possible. They havent even set up my internet yet, 4 days late. Seems that they are having problems consistently.

@ChellyBingBong @TalkTalk It is no excuse @TalkTalk what if there was a vulnerable person in my household. Your customer service skills are shocking. I suggest you help my buddy @ChellyBingBong with her query as you can see she has been waiting for 5 days but your still happy to take her payments on time

@RobertBroomhead @TalkTalk Fourth day waiting here. New customer and they havent even set my internet up. Save your money and switch if you can, it looks like I'll be cancelling and going elsewhere. Look through their tweets, it seems that they have consistent problems with internet and customer service.

@IndySingh_1 @TalkTalk Seems to be consistent problems with them, non-existent customer service or internet. I've been waiting for set up since the 1st and still havent gotten through to them, I need it to complete my university deadlines! What a reason that would be for failing, had no internet, sorry

@mrsmop68 @von_poon @NetflixUK @YouViewSupport @TalkTalk We had similar problems but with Amazon. In the end I had to disconnect everything from the TV, break the connection to the router, then reboot the TV, establish a new router connection. It worked but what a faff

@jazlosaz @SamFras09714950 @TalkTalk After posting my issue on their community forums and filling in a form on the service section on TT’s site, they’re sending us an engineer on Tuesday. Worth getting on their forum if you haven’t, as it’s the only place where someone got back to us.

@Wobbly57 @TalkTalk Fourth day waiting for a reply here 👋 Multiple tweets and 2 DM's sent and still nothing. I havent even had my internet set up despite being scheduled for April 1st. Customer service and internet is non-existent from them clearly.

@TalkTalk hi, I've switched to your services 2 weeks ago but my Internet connection keeps dropping can you pls let me know why and what you can do to fix it

@TalkTalk customer service and internet is non-existent. Appalling service and it seems to be consistent across the board from you. Thank god for the cancellation period because it seems like I might need it after all.