TalkTalk Outage Report
Why is my TalkTalk service not working?
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (69%)
-
Wi-fi (12%)
-
Total Blackout (9%)
-
E-mail (6%)
-
Phone (3%)
-
TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Halifax, Leeds, Glasgow, Cardiff, Brighton, London, Chester, Kilmarnock, Croydon, Oxford, Oldham, Liverpool, Huddersfield, Bushey and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Leeds |
Internet | |
| Halifax |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Cardiff |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Sharon Kaur
(@sharonkaursamra) reported
@morris751 @TalkTalk The amount of Web chats, call backs and tweets yet nothing gets resolved with them. I struggle to find it acceptable how such a big company like TalkTalk fail massively with their customer service. Surely they wouldn't want a bad reputation? Bizarre really.
-
Rosie Anthony
(@DrRosieAnthony) reported
On hold for over an hour & a half, to be told by an automated system you're closed. This is the cherry on the cake @TalkTalk after nearly two months of no internet and appalling customer service, I'm on the verge of a breakdown. Worst company. I want to cancel my contract NOW!
-
Reggiesmum101
(@reggiesmum001) reported
@TalkTalk I need to make a complaint and I can’t get through to anyone! People keep hanging up on me and now the online chat has gone dead! I work in a hospital this is so stressful for me… cancelled my account in Dec still getting charged, now my credit rating is being affected!
-
John(TIVYJ)Tivendale
(@JrTivendale) reported
@TalkTalk So how can I get help ? I'd like my internet sorted. Thanks
-
Jamie Robinson
(@jimrobbo2) reported
@TalkTalk is there an issue in wakefield area? Particularly crofton?
-
Jesús Rubio
(@jesusrubio) reported
@timleng @TalkTalk Really bad. I cancelled service cos I was moving out the country and they did everything possible to send the free kit return after I left, despite the long notice, to charge me for router.
-
Darren Lynch
(@DLReading) reported
@TalkTalk what a shambles. Claiming I missed my appointment, refusing to deal with my registered complaint, trying to make me re-book an appointment when I’ve wasted an entire day on 22 Feb for my broadband installation. Wow. Just wow.
-
Lil Hellion 🔥
(@hellioncait) reported
@TalkTalk is there any idea at all when service is gonna be restored
-
Darren Lynch
(@DLReading) reported
@TalkTalk No, I don’t believe so. Fibre 65, should have been live on 22 Feb. Multiple differing stories on that day via the live chat. Said it would all happen remotely. It didn’t. That night I’m told I missed my appt. I’m furious and it’s been no better trying to fix it over the phone.
-
Krista McAllister
(@KristaMcAllist4) reported
@TalkTalk waited in all day 4 upgrade of internet on day off which is also my beloved’s bday. Missed impromptu bday lunch in case they called and they didn’t show or call to say wouldn’t make it. Pissed off doesn’t describe it. Despicable customer service. Rtwt if happened to you
-
Lil Hellion 🔥
(@hellioncait) reported
@ssttaallnnooxx @TalkTalk My PC is ethernet only and my signal is awful
-
Cameron
(@CameronFawcett) reported
@TalkTalk I didn’t chat to you. I told you to get them to ring me. It’s urgent. I gave you the complaint number. You guys are *************** out of me now
-
louise jones
(@fiestyscot1) reported
@TalkTalk Jessie, please advise how you plan to help me before I waste anymore of my time?
-
lorraine mills@Belfast Millie Tours
(@lorrainemills3) reported
@Pinkjangles @TalkTalk They have put a default on my account, an account I cancelled within 24hs but this person and the person who received another call from me 2 weeks later didn’t cancel the account. They must be on a bonus scheme. My only option now is @Ofcom
-
🐟💻carol hedges
(@carolJhedges) reported
The saga: My INTERNET went on Tuesday, just as OH set off for New York. Diagnosed it as the router. HUGE HUGE problems with @talktalk coz they couldn't send a new one until OH had verified the account. New Router just arrived. Techie pensioner has fitted it. I HAVE INTERNET!!!
-
Craig Bullimore
(@disc84) reported
@OpenreachHelp Hi, talktalk say they just keep getting told to place a new order (which has been done several times now) which just keep getting cancelled. No one appears to be willing to resolve the issue from either side, leaving me with no internet and having to try and sort it myself
-
Gavin Wrigley
(@pheauteau) reported
@TalkTalk never known such incoherent incompetence when trying to upgrade to full fibre. At this rate, I’ll happily pay the early exits fee to get shot of this shambolic company.
-
Dave
(@Dave46570977) reported
@reggiesmum001 @TalkTalk It's amazingly frustrating my account was hacked, Appeal never work, l got no response from support, not until someone referred me to FIXXY_PRO on INSTAGRAM who assist me to recover my account you can reach out to them for help as well
-
blesyn_ogbu
(@Missindy3) reported
@TalkTalk @TalkTalk network has been down in Hampshire... what is happening? ... its so upsetting as we can't work from home due to bad service since 8pm last night
-
Sharon Kaur
(@sharonkaursamra) reported
@TalkTalk still no call!? What is wrong with you? Well done. You've lost a loyal customer after not being able to resolve a Formal complaint. I work for financial services and you will regret this now that it's gone past your complaints team unresolved, to FOS.
-
E=MC2 FreeNazanin
(@tsw8848) reported
@TalkTalk Genuinely the worst customer service experience I have ever known. Is there a worse company out there I would love to know?
-
Nona
(@NonaMirana) reported
@TalkTalk our internet is consistently dropping and disconnecting. I work from home and this is killing my work day. I’m in Derby and can’t find anything to say there’s issues with service. Can you advise please?
-
Tim Leng
(@timleng) reported
Signed up to @TalkTalk and they're proving to be just as awful as every other broadband provider I've ever dealt with. And I've not even got an active service with them yet.
-
Matt Jenkinson
(@MattKTF) reported
@meolscop1978 @TalkTalk I've got a call back on Tuesday from the manager handling my complaint. That'll be interesting.
-
Nathan Darby
(@nathandarby) reported
@TalkTalk renewed my account. Was promised an Amazon Echo and Smart Plug. Have gone on live chat twice and was told I should receive an email 30-37 days after the account went live. Now 38 days, and nothing… Had a complaint handler call me but was useless. Help!!!
-
Harry Hatfield
(@HarryHatfield97) reported
@TalkTalk shocking service once again from talktalk, twice the phone has been put down on me. No wonder we want to cancel our contract with you!
-
Reggiesmum101
(@reggiesmum001) reported
@TalkTalk PLEASE help, I am getting so stressed out by this, I can’t reach ANYONE to cancel my account properly, have tried so many times since December. Having to take chunks out of my day working as a NURSE to try and sort this out!!! So awful
-
Dan Wright
(@danpwright) reported
Ah, @DPDgroup_news - continuing to be the worst delivery service and have the worst customer service I’ve ever dealt with - and bear in mind, I was an @talktalk customer at one point, briefly. 👏🏻👏🏻👏🏻
-
Jade Finch
(@jadecjfinch) reported
@TalkTalk internet not working in Hertfordshire area? Can you please advise if this is an area issue?
-
Asghari stan account
(@therealasliatta) reported
@TalkTalk I live in surrey and I've had no Internet since yesterday, please resolve this issue ASAP