TalkTalk Outage Report
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (69%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (4%)
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TV (2%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: London, Glasgow, Blackburn, Crawley, Hammersmith, Middlesbrough, Skelmorlie, Nottingham, Mitcham, Pontefract, Hackney, Newham, Northampton, Coventry and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Glasgow |
Wi-fi | |
| Blackburn |
Internet | |
| London |
Internet | |
| Crawley |
Wi-fi | |
| Hammersmith |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sean
(@sean3240) reported
@TalkTalk your internet sucks ******* ***
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Mathew Wheeler
(@MathewHooper8) reported
@TalkTalk once again you’ve ****** up. Not internet for 3 hours now. Possibly the worst provider there is. I cannot wait to get an ombudsman involved next month. It’s time talktalk makes up for their disastrous service and bad customer service. Do NOT join Talktalk. EE, BT, +net
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Secret Squirrel
(@SecretSquizzer) reported
@Now_Being_Laura @OpenreachHelp @TalkTalk Issues tended to come down when they needed a BT engineer same company that accidently disconnected me while connecting someone else in the block of flats lost both phone and broadband because of their mistake
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💥🧙♀️🔮ForeverCharmed🔮🧙♀️💥
(@char_charmed) reported
@drmfpepper @TalkTalk It happens all the time and nothing gets done. I'm paying paying a service that I am not receiving and I don't even get compensated.. my contracts ends soon so I might switch.
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Joanne davis
(@Davis92jo) reported
@TalkTalk Talktalk that dont help but make you phone them for nothing and put you in debit and ask to dm for nothing as they dont help but lie and make you click every link as its bots answering.
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Craig Whitaker
(@CraigWhitaker1) reported
@TalkTalk How do I cancel? Is there a cancellation form? Or shall I just cancel the direct debit?
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Graham Carr
(@mrgcarr) reported
@TalkTalk had your internet for 15 days and there hasn’t been one day that it hasn’t had a significant outage! Tried chat every day to report and never works! Waited in queen on phone! Never get anyone! How can we resolve this please? Currently using mob data to send this!
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Toby Prior
(@Stiggy_Wiggy) reported
@GrayPayne @TalkTalk I never have any issues getting help. Plenty worse companies out there such as those clowns at BT.
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Roadrage Inc Winter Rocks Festival
(@RoadrageWinter) reported
@TalkTalk my wifi has been down in Sheffield now for a few hours, is there an issue here?
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Jamie-Lee Turner 🦹🏻♀️ 29 📚
(@thedemontowers) reported
@TalkTalk Hi, our internet is down again despite an engineer coming round two weeks ago to fix it and our landline isn't working. Is there anything you can do please?
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Joanne davis
(@Davis92jo) reported
@TalkTalk How can a dm help if the gimps can not even help over the phone so how is a bot going two help making you click links ?
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Ira
(@irenetortorell4) reported
@TalkTalk Hi, I missed the delivery and the engineer is coming tomorrow morning for the installation. Will they still be able to install the WiFi for me? Tried to contact customer service but seems impossible from the website. Please help!
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gingerdiablo
(@gingerdiablo80) reported
@TalkTalk Morning all! Over last few weeks my internet has been so slow bordering on non existent....currently having to borrow the neighbours. Is there a way to improve it??
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Boxie
(@BoxieBoomkin) reported
@Valimatka @TalkTalk It's only £22 and I don't want anything to do with a company that not only gave me terrible connection service, but took 3+ years to realise they owed me money. Goes to show the state of the service as a whole.
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Baplad
(@Baplad) reported
@TalkTalk Is there any direct contact to get through to someone to help with a recent 500mb FTTP install which is still capped at 85mb. ONT replaced by Openreach & Direct connection to ONT is still 85mb cap. Don't want to have to ring frontline support who can't grasp the issue.
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Terrip.
(@terripiz) reported
@TalkTalk The laugh is, you have a fault & they can't find it so upgraded to someone higher which could take 5 WORKING DAYS to get back to you. Meanwhile still taking our money. Hubby managed to find fault local exchange, TT still never knew about it. Resumed after 17 hrs.
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Gray💙
(@GrayPayne) reported
@TalkTalk Talk Talk never are any help, I was commenting on how crap TalkTalk are!
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Jack
(@Sm11thy122) reported
@TalkTalk no wifi service in the Grimsby area
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Themftruth
(@Themftruth3) reported
Waiting on miracles While we're bleeding out While you deliberate Bodies accumulate Sit and talk like Jesus try walking Like Jesus sit and talk like Jesus try walking like jesus..sit and talk talk talk talktalk get ******** outta my way - a perfect circle - talktalk
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Ghormeh Sabzi
(@sabzeepolo) reported
Regret switching from infinitely superior Sky WIfi with their excellent customer service at lower price & easy friendly and efficient tech support @SkyUK . We will be looking to cancel contract cease direct debit and share our awful experience of @TalkTalk across social media now
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Ghormeh Sabzi
(@sabzeepolo) reported
Someone at @TalkTalk will eventually have to speak to us when we halt payment and begin to share how poor the customer service is. My account runs so slowly and poorly designed as to be worse than useless. If u want Superfast Btoadband try @SkyUK
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Ghormeh Sabzi
(@sabzeepolo) reported
@TalkTalk as new customers we r angry & upset at the shocking quality of the WiFi, dysfunctional website & customer services. Like so many bz working families this is a problem we don't have time or capacity for. Totally unable to access online or rel support to address issues
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Mathew Wheeler
(@MathewHooper8) reported
Sent DM’s to nearly 2000 people (not one at a time lol) stating how bad @TalkTalk is. It’s my personal mission to ruin them for not giving money back for the poor service. Talktalk WILL die.
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Boxie
(@BoxieBoomkin) reported
@Valimatka @TalkTalk I'm on my second one from BT but I think it turned out one of the neighbours was actually having work done or a line put in that was interfering with my signal at the time, so my first router's probably fine.
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gingerdiablo
(@gingerdiablo80) reported
@TalkTalk The internet is so bad I can't log on to the page....on my phone data right now but i cant log on to the talktalk page for some reason x
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Val - 5.5/6.0 Spoilers here! ⚠️
(@Valimatka) reported
@BoxieBoomkin @TalkTalk Yuuup. I had issues with them since day one and was glad when I went over to BT. I think I went through about 8 routers with them and I'm still on my first one from BT.
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💥🧙♀️🔮ForeverCharmed🔮🧙♀️💥
(@char_charmed) reported
@drmfpepper @TalkTalk It happens all the time and nothing gets done. I'm paying a service that I am not receiving and I don't even get compensated for it.. my contracts ends soon so I might switch provider..
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Stacey Edmunds 🦚Izzlu 🕉
(@Izzyslu) reported
@TalkTalk worst customer service ever!!!!
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NotTheLamarYou'reLookingFor
(@CapaldiRick) reported
@Jamalkarim02 @TalkTalk @Chriskingtips He's ****. I won 1 bet from 28 of his tips.
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Gray💙
(@GrayPayne) reported
@TalkTalk You lot don’t know the meaning of “help” all you know is not to care about paying customers, worst company in the world - FACT!