TalkTalk Outage Report
Why is my TalkTalk service not working?
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Manchester, Macclesfield, Croydon, Ealing, Fulham, London, Harringay, Kettering, Leeds, East Ham, Radlett, Stoke-on-Trent, Sheffield, Paddington and Hellingly.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Macclesfield |
Internet | |
| Croydon |
Internet | |
| Ealing |
Internet | |
| Manchester |
Internet | |
| Fulham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Ewan
(@Ewan0610) reported
@TalkTalk another day without internet - this is day 6. As promised another post so everyone I know knows how disappointed I am in your inability to supply a service I pay for.
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mrs. alisson's moustache (rip)
(@fudgeposner) reported
Hi @TalkTalk I've not had internet for four days now, customer service providing no updates on the engineer, and you refuse to compensate me for the £30+ I've had to pay for mobile data to do my work and to do stuff around the house
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JEJ
(@JamSandwiched) reported
@TalkTalk any issues in the LE8 area? Internet is intermittent, disconnecting every few minutes.
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Yassica
(@Yassica_J) reported
I have never experienced such poor customer service as I have done from @TalkTalk LET ME CANCEL THE ACCOUNT!!!!!
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Luca(ルカ)PERFECT SEKAI LIVE💛❤️💚
(@arisagirl420) reported
Talktalk should pay us to subscribe to them wtf can this wifi not die every 2 seconds
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Sam Porter
(@F1_blonde) reported
@TalkTalk can you inform me of the contact number for technical support. It seems impossible to find because your website just refers to the community or account page and they aren’t helping! I work from home and currently have no internet
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Louise Gray
(@LouiseMarieGray) reported
@TalkTalk I'm so over your service. After a ridiculous customer service experience last month my issue was apparently resolved, but now back to square one. So I have to go through the whole process again. Genuinely can't wait to leave. Not your fault, I realise.
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Philip Clarke
(@phcclarke) reported
@TalkTalk Hi I've had no internet since sometime after 11:30. YO62 7SW. Can you help please?
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Roz Martin🕷
(@roselynetje) reported
@TalkTalk Phone and internet connection not working in Paddington London for the last two hours.
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MaxTheBoy
(@MaxTheBoyYT) reported
@TalkTalk Nice... Just did a speed test and I managed to drop from an already terrible connection of 17 download and 0.50 upload to 3! Download and 0.38 Upload, now I'm for sure going to be able to stream with lovely bitrate like that.
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Tristan Poyser
(@tristanpoyser) reported
No internet from @TalkTalk in #prestwich and there is an error logging on to the website to notify or check service issues!?! Any suggestions?
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ramshaaaa
(@ramsha_mh) reported
@TalkTalk DMed. Our internet has been down for the last 2 hours.
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Sayeed
(@Sayeed1909) reported
@SkyUK = worst internet, more worse than talktalk👍🏿
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greghove 🌈🌈🌈🌈🌈🌈🌈 actually
(@greghove) reported
@TalkTalk Can you just send me a new router. I think the problem lies there
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Charlotte Paige
(@charlotte_paige) reported
@TalkTalk trying to cancel our contract, called multiple times, keep being told that someone will call me back and no one has. We are moving so this is urgent. Please help!
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Robert Williams
(@TallRob79) reported
@TalkTalk are you experiencing and issues in Oswestry, Shropshire. My broadband has been rubbish this week. Just run a speed test and I'm only getting the following: ping 57ms, down 4.73, up 7.37.
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brad_lfc12
(@brad_lfc12) reported
@TalkTalk I need some help please check dm
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The Achill Three
(@achill_the) reported
3 months into a contract with @TalkTalk & our business only gets speeds of 2.6mb/s. Guarranteed speeds were 5.7mb/s. £93 in bills, 1 engineer visit and 2.5 hrs of complaint phone calls later & I've just paid £120 to cancel! Great work @TalkTalk. Some business.
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Janette galbraith
(@jintygal31) reported
@ancientnmodern I hate TalkTalk. Strong words I know, but they are an awful company to try to deal with. I'm going to go elsewhere, soon - they have been warned. Good luck with your new router & hope you get the problems ironed out soon!
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leigh james
(@leighjames) reported
I will everyone, please please don't entertain @TalkTalk to provide you with internet! Its shockingly unreliable, they are not in the least bothered so long as you keep paying, and then when you dare to switch provider they've the cheek to be rude, narcissistic and abusive!
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Andy Lamb
(@AndyLamb_) reported
Hey @TalkTalk, you allowed one of your customers to change their email address without verification (as it's my email address) and your online support denies there's an issue, even though I now get emails and can access online services for someone else's account! @SoftwareFailed
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Rob Lock
(@ThegardenerRob) reported
@TalkTalk broadband connection very unstable last 3 days . Keeps dropping … please help EX11 1qq
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Yassica
(@Yassica_J) reported
@TalkTalk I’m on hold someone is trying to help.After this il get onto sending my written complaint, thanks though Angel
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Ian Shanks
(@shanks7) reported
@TalkTalk hi, I have now been without internet for 5 days and I can not get any help from your services!!!!!!!!! Can somebody please help.
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Graham Bonner
(@gdb19) reported
@TalkTalk Been getting help for broadband connection issues via your community.Talktalk site but when I was completely offline today I rang your broadband team, they’d never heard of the community site and said it may be a scam. Any idea why your teams don’t know about each other
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BIAH
(@BIAHcouture) reported
@TalkTalk DM sent, please help!
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Sheridans Sox
(@Craigfox27Fox) reported
@TalkTalk hi my mum is on talk talk and is having calls saying she has phoned people when she hasn't and now my mobile has blocked her number as spam. she cant get through to customer service and is worried is there any other number that can help please
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Steve cole
(@Steveco97335304) reported
@TalkTalk Yet again being told I have an outstanding account balance even though I’ve spoken to customer service time and time again and I have been told I owe nothing! Now being threatened with debt collection 😡 Sort it out @TalkTalk
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dishmaster28
(@dishmaster28) reported
@tombradby @virginmedia I feel the same with TalkTalk. While the intermittent internet is a BT Openreach problem they cannot book an engineer due to a system problem. 6 weeks.
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Yassica
(@Yassica_J) reported
I have never experience such poor customer service as I have done from @TalkTalk LET ME CANCEL THE ACCOUNT!!!!!