Is TalkTalk having an outage in Liverpool, England?

@shaunsp1 @TalkTalk It’s ironic I was going to get the FREE Box & take a BT Sport package from them I already get sky sports on a good deal but now it looks like it will be bye bye because of their idiocy they certainly now how to P off a customer first class at that

@shaunsp1 I will be reporting @TalkTalk to the ombudsman they have become a joke spoken to three customer managers none can speak decent English

@TalkTalk No I would recommend that you get a UK manager to ring me it’s a simple request & in the interest of good customer service be very prudent

@TalkTalk Deleted it now but text message I got gave an 0345 number to call & that puts me through to your overseas call centres that have no grasp of the problem

I have an ongoing complaint against @TalkTalk it seems that it’s beyond their capability to ring me from the UK. The overseas call centres are beyond useless at resolving issues when my contact is up it will probably be bye bye then

@PHIL180IOM @TalkTalk I’ve been with them a long time had a few hiccups along the way but generally find service quite good it’s just the overseas call centres that are totally useless got email address of UK director that normally gets things sorted

Well I get an letter from @TalkTalk offering me a new TV box if I take out a new contract ring up to do that and nobody knows anything about that in their useless call centres & DM to TalkTalk support fell on totally dear ears Major fail in customer relations 😡👎👎👎👎

@TalkTalk absolute shocking customer service. I have been on ‘chat’ for almost an hour and still no help !! Customer Loyalty department you are a joke !!!

@TalkTalk gotta be the worst broadband in history

@TalkTalk possibly the WORST Service & Customer Services known to man!!

@TalkTalk Online chat or by phone both give abysmal service, the advisors can’t understand English very well and things take an age to explain. I cannot wait until my contract is over and I can leave! It may be cheaper but it isn’t worth the saving.

@TalkTalk Charging for services we never requested then instead of refunding me you charge me twice. It doesn’t help that you advisors can’t speak English very well to be honest!

I have had the worst treatment ever known since Nov 2018 by BT & later @TalkTalk yet no claim forms ever filled in No #Police statements ever taken called Non Recordable How Freemasons operate when they protect a member who has done wrong onthe inside Victims deserve better #GMB

@TalkTalk my internet has stopped , settings say cannot connect to broadband router and no internet connection , are there problems within this area - been like this since yesterday afternoon.

@TalkTalk Every single day there’s a problem with it!! Have tow switch it off and on all the time to get it working again!!

@TalkTalk WHY DO I PAY YOU MONEY EVERY MONTH TO HAVE NOTHING BUT SHIT WIFI!!!!!

@TalkTalk And that’s wireless, almost same wired, so no problems there

@TalkTalk Please DM Me your number, I’m not talking to people in the Philippines again, they are rude, they lie to your customers, when I asked for your services I thought it would be easy to leave sky for you, I could do without stress of all this, all I wanted was broadband.....

@TalkTalk I’m 60’ Very I’ll Health, don’t treat me like a moron, I’ve been a computer engineer, and I know enough about communications,I’m qualified, so don’t tell me to plug a cable in my router, I’ve been here many times, it’s your exscuse to say it’s expectable, it’s Not,halve the speed

@TalkTalk Want a good deal, nice speeds, or do you sign up for 32 and get 18, then told you can’t leave, then don’t join this outfit! Couldn’t run a shoe shop never mind multimedia outfit, disgusting customer services overseas, speak to you like crap!

@TalkTalk Do you want to be treated like crap, trapped in a contract you never signed up for, then don’t join these Cowboys, they’ll be sorry they spoke to me like crap, with threats of consequences,

@TalkTalk cntd..and now TV ADsays 30 days! I can’t cancel, I signed up for 32 mbps,GOT 18 I’m now reporting to OFCOM And an Onbudsman. Totally disgusting attitude towards new customer, three days in to contract being spoke to like a Dog by

The personnel in BT Group TalkTalk & @cheshirepolice & @Ofcom & others involved are just as guilty for not taking statements so I lose my unique trading advantage through internal fraud inthe Open Reach Network I stand by previous tweets The adverts were there for all to see #GMB

@TalkTalk I have sent you a DM. I haven’t got time to use the chat service. Plus the language barrier is proving extremely difficult. I’ve given you all my details.

@Marylou_88 @SkyUK @OpenreachHelp TalkTalk use openreach I switched to them broadband is ace no issues

@gaz86lfc @omghonxo @LewyAgain @TalkTalk Sky me. Never had an issue with them.

@TalkTalk The internet's gone down again This isn't funny at all... Twice in 3 days.

@TalkTalk No thank ive done enough talking to people that don’t treat you like a paying customer I can’t believe talktalk are still billing me for this month never mind all the headaches me and my hubby have had to put up with

Wow after 4 weeks of a load of crap WiFi from talktalk and hours on phone to them two engineers one from talktalk who was load of crap and the 2nd from bt openreach who told me it’s the router and new one today excellent WiFi now thank you bt openreach

@TalkTalk No, I spoke to 4 different people on the same call (yes, 4) ... all told me different reasons why they can’t process the move. No solution or timescale when this will be resolved. Can you intervene please?

@TalkTalk Yes. The problem is usually peak times we get no connection from around 4pm -8pm there are no faults on the line speed test fine, yet we still can’t use our broadband

I thought @virginmedia we’re shocking but after the last 24 hours I have to say @TalkTalk are winning the award for most incompetent and at times rude service provider! If this is how they treat new customers god knows how bad it gets when they have you ******* in a contract!

@TalkTalk nightmare no broadband for weeks had engineers out and new routers I’ve told them over and over it’s a wireless problem no one listens. Worst service ever

@TalkTalk 2/2 but to call back tomorrow to see if I’ve been charged for engineer calling out (?!). Then he looks again and says all set up from outside...15 mins later text to say not set up and problem with set up. Complete shambles and no confidence in yourselves now.

Oh @TalkTalk we didn’t listen to what we were told about your shocking service when going with you and thought we would give you a chance. First day of being installed and we have experienced possibly the worst cust srv I have ever had. Unbelievable and time to cancel already.

The first @talktalk engineer was tipped off the line wouldn’t work that isthe only explanation coming a day early Why did you both placed me in deadlock when I asked for compensation You both bullied a pensioner& tried to cover up the biggest crime on BT’s network @NationalFraud

@MetroUK @TalkTalk Talk talk is as a customer ******* shite

@Liam_The_Zombie @BTCare @TalkTalk Was with Talk Talk a few years ago and customer service was awful. Might have changed though.

@Angie_Quinn89 @TalkTalk So annoying isnt it! Theyv said they need 3 days to look into it they couldnt fix it! Fuming!

@TalkTalk can you tell me why your internet is not working in the L9 area.

so have previously been with @TalkTalk for a year and a half with no issues and, as soon as we move into our new house, all I’ve had from them is cancellations and errors.. 🙃

so have previously been with @TalkTalk for a year and a half with no issues and, as soon as we move into our new house, all I’ve had from them is cancellations and errors, what on earth.. 🙃

**** you #talktalk. I really am getting so sick of this. Just lost the connection. AGAIN.

@RosieFortescue @TalkTalk I really hope for your sake you don’t need to call them for help, I was helping my mother in law a few years ago and all they did was swear down the phone laugh said we are not helping you and constantly put me through to various other extensions ! We left and went to virgin! X

Despite not having a fit for purpose service I’m told by @TalkTalk I will have to pay to come out of my new contract despite paying for something I am not receiving. I am again awaiting a call back which did not happen last week despite requesting it 😡.

@TalkTalk Yes, it’s still being super slow.

Absolutely shocking service from @TalkTalk. Broadband went live on 29th January and internet continually disconnecting given me an extremely limited service. I have twice contacted @TalkTalk to be told they acknowledge there is an issue but give me no solutions to the problem.

@GazBrett78 @TalkTalk i’ve contacted their support about issues with high latency, they had no idea what “high latency” or “packet loss” was lmao

@TalkTalk All they do is answer a question with another irrelevant question as they are so poorly qualified,they actually have no knowledge & don't know how to help.I've not seen them give a straight answer to anyone yet and their outsourced customer service team can barely speak English!

@TalkTalk In all seriousness though is it too much to ask to be able to have one single mobile device running off WiFi, another weekend another complaint to talk talk because the service is SO poor!!!