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TalkTalk

TalkTalk Outage Report in Frodsham, Cheshire West and Chester, England

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Frodsham, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Frodsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at TalkTalk

TalkTalk is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 5% Phone (5%)
  • 1% TV (1%)

Live Outage Map Near Frodsham, England

The most recent TalkTalk outage reports came from the following cities: Liverpool, and St Helens.

CityProblem TypeReport Time
Liverpool Phone 4 hours ago
St Helens Internet 12 days ago
Liverpool Internet 12 days ago
Liverpool Internet 12 days ago
Liverpool E-mail 12 days ago
Liverpool Wi-fi 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Frodsham, England

Latest outage, problems and issue reports in Frodsham and nearby locations:

  • smiley_fraggle
    Fraggle (@smiley_fraggle) reported from Warrington, England

    @TalkTalk Your own website states i can leave within 20 days. Please action my request immediately! @Ofcom can you advise here please I'm being refused my right to cancel during the allowed cooling off time. Talk talk service i signed upto does not work. Any advice would be appreciated.

  • kerrie839
    Kerrie (@kerrie839) reported from Warrington, England

    @JennaGreen21 @TalkTalk Oh I had hell with them, they're awful!! Even tried to bill me 2 mo this after I'd left them 😂 I think not!!

  • steveparry62
    steve parry (@steveparry62) reported from Liverpool, England

    @anabelish @TalkTalk Doesn't sound like you've quite enjoyed their 'full customer experience' yet Bel 🙄

  • vonlfc
    Yvonne Clements (@vonlfc) reported from Liverpool, England

    @TalkTalk is there a problem in liverpool 5 internet is off

  • GarethMorgan86
    Gareth Morgan (@GarethMorgan86) reported from Liverpool, England

    @TalkTalk It seems to have settled down.

  • Jeaneauk1
    Jeane Anderson (@Jeaneauk1) reported from Seaforth, England

    @TalkTalk I haven’t asked you for help ...

  • jlevy66542
    Jonathan Levy Sia (@jlevy66542) reported from Roby, England

    @TalkTalk Yeah since thursday my internet went down. The lights internet and data light keeps going offline. When I am on my PS4 it says my connection has failed.

  • houghphotos
    Stuart Hough Photography (@houghphotos) reported from Warrington, England

    How bad are @TalkTalk 'oh we make home moving easy' load of crap. Passed around departments until I got the deaf non English person who cut me off. Waste of time.

  • Ed_Manning
    Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • OwenGriffiths11
    Owen Griffiths🔴 (@OwenGriffiths11) reported from Seaforth, England

    @TalkTalk awful service. Had issues for weeks. My Dad arranged a price over the phone (new contract) but needed a new email address to proceed.. Now I have recieved an email with a complete different price. No one I can understand over the phone and constantly left on hold!

  • smiley_fraggle
    Fraggle (@smiley_fraggle) reported from Warrington, England

    @TalkTalk So i did the below & spent over an hour last night speaking to you guys. You ran tests, changed settings, took details & told me to switch it off again. Problem remains. I've been your customer for all of a week. I'm beyond disappointed. Id like to cancel and return to @SkyUK

  • Supa_Dan87
    Daniel Allard (@Supa_Dan87) reported from Haydock, England

    Can’t believe how poor some companies are. @TalkTalk next on the list. Say 17th October for internet then call up today as not live and say it will be 6th November! I’d be ashamed being a Director or even Manager in such an organisation.

  • dizzytix
    Em (@dizzytix) reported from Warrington, England

    @TalkTalk my mums broadband was activated yesterday and it isn’t working. She can’t get hold of anyone so shall we cancel the DD as not paying for service if we can have it.

  • Biffa_bacon_78
    barry grant (@Biffa_bacon_78) reported from Garston, England

    Just had possibly the worse customer service experience with @TalkTalk toping another previous experience with talk talk.

  • Eevee_Queen
    Faith - Balthamos (@Eevee_Queen) reported from Seaforth, England

    @becaJohns @TalkTalk I had the same issue. Was being charged 36 for a few months!! Even though the deal was at 26. Apparently after 18 months they change it back to 36 without informing you 🙄

  • SarahAshton17
    Sarah Deakin (@SarahAshton17) reported from Winsford, England

    @TalkTalk shocking customer service. on live chat to see when I'm out of contract as had problems for about 6 months! Moved over to another provider to be told I'll have trouble and no 1 will offer me what they can. Said they would cut me of. Would never recommend

  • smiley_fraggle
    Fraggle (@smiley_fraggle) reported from Warrington, England

    @TalkTalk @SkyUK In additon I've requested a cancellation tonight via your live chat. Apparently your system down for "maintenance" so you're unable to action this today. I've screen grabbed both conversations with date stamps. Incase i need to provide written proof of my original request.

  • stevebarnesswa
    Steve Barnes (@stevebarnesswa) reported from Birkenhead, England

    @TranmereCrohnie @TalkTalk Ive had problems all weekend

  • houghphotos
    stu (@houghphotos) reported from Warrington, England

    Piss poor service from @talktalk who claim to 'make moving house easy' passed around departments, ended up in Bangalore with someone who couldn't understand a word in a loud crowded call centre. Finally cut me off. Cheers

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @TalkTalk My whole point about making a complaint to you is your utter refusal to give out a U.K. phone number or get someone based in the U.K. to ring me. I’ve no complaint at the moment other than I never received the latest TV box as promised but I’ve given up all hope of getting that

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • jameslincoln240
    James Lincoln (@jameslincoln240) reported

    @TalkTalk please can you message me back I have DM do you and you have not it has been an hour. And I'm still having problems I am leaving this network once my contract is up

  • katholz1
    Kat Hollin (@katholz1) reported

    @talktalk is there other ways to get in touch with your customer service other than a phone call? I can never get through!

  • Antonia46264985
    Antonia Sullivan (@Antonia46264985) reported

    @TalkTalk Hiya is there internet problems in b32

  • DuckStewie
    Stew (@DuckStewie) reported

    @IntooTheFuture @joshprytherch11 @TalkTalk Yeah I’m on ps4 and nat type coming back as failed, I can’t load up twitch and my phone won’t load clash royale. Happy to know it’s not a me issue 👍

  • IngeMackie
    MrsMac💙💚🤍💜 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇩🇰🇪🇺 (@IngeMackie) reported

    @TalkTalk Also having NAT issues on PS4. Can this be resolved asap pls?

  • medwds
    Martin Edwards (@medwds) reported

    @DowndetectorUK Reading other tweets, and looking again at the services in the screenshot — perhaps this was/is only a @TalkTalk issue, but specifically affecting gaming and streaming services, so people believed it was the services themselves having issues.

  • jameslincoln240
    James Lincoln (@jameslincoln240) reported

    @TalkTalk my services seem to be down I'm having problems with DNS settings.

  • MInquisitivity
    Sir MissInquisitivity 🏳️‍🌈🇺🇦🤘✌👑⚧ (@MInquisitivity) reported

    @LMBD1418 @TalkTalk I'm so sorry to hear that. That is dreadful. I've just left them. Customer service is woeful.

  • DuckStewie
    Stew (@DuckStewie) reported

    @joshprytherch11 @TalkTalk Same lad, seems to be a talktalk issue. Probably be fixed soon

  • stockotrader
    Mike’s Old Tat 🇬🇧🇺🇦 (@stockotrader) reported

    @LMBD1418 @TalkTalk Shame on you TalkTalk. A provider is judged on the service they give when things go wrong. Clearly you are failing miserably in this respect.