TalkTalk Outage Report in St Helens, St. Helens, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (10%)
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Phone (9%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent TalkTalk outage reports came from the following cities: Liverpool, Warrington, Wigan and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Laura Mulcahey
(@Leubell) reported
from
Liverpool, England
@TalkTalk I've been on your chat, numerous times, had a call from a complaints manager, who gave me the dame spiel today I got on Thursday! Exactly what else am I supposed to do here @TalkTalk because I'm at a loss as to how you think this is service?!
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Laura Mulcahey
(@Leubell) reported
from
Liverpool, England
@TalkTalk Oh come back quickly enough on here then!! All I want is an engineer to come out, go into the cab and FIX the damn problem!
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Laura Mulcahey
(@Leubell) reported
from
Liverpool, England
to be paying for a none existent service. Shame on you @TalkTalk, shame on you. I will be taking my business elsewhere, you are a disgrace!
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Laura Mulcahey
(@Leubell) reported
from
Liverpool, England
Never EVER use @TalkTalk. NEVER! The FOURTH time this year our internet has stopped working and each time it takes DAYS for an emergency engineer to come out. (They don't work weekends, excuse me!?!) This time I have been fobbed off even more being told I will have a phone call
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Dazz White
(@DazzWhite) reported
from
Birkenhead, England
@TalkTalk can you do me a favour and sort your customer service out? You're an absolute disgrace, no wonder people give you the worst feedback you can imagine. My fiancé has been trying to sort the Internet out for over a week now, and you've done nothing but lie to her 🤬
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Mike Morgan
(@MikeMoragn) reported
from
Frodsham, England
@TalkTalk Phone number 01424893488..been told it is still some time to be resolved. Just seems to get run around .she has to walk half a mile up road to get a mobile signal..there are no neighbours ,, I am 200 miles away
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Mike Morgan
(@MikeMoragn) reported
from
Frodsham, England
Back to not being able to get hold of my elderly mother again 200 miles away . over two weeks now . no neighbours, no phone no internet ... And no mobile signal in area .. why? @TalkTalk @WeAreOpenreach
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Craig Harrison
(@peg_leg5125) reported
from
Birkenhead, England
@TalkTalk I know #UtilityWarehouse use your Internet service. Are your experiencing problems today? I've had no Internet at home all day. I've been out but son been in and it was off sometime after 10am today. Its still not on now tried restarting router and nothing.
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will hughes
(@willhughes15) reported
from
Risley, England
@TalkTalk my broadband has been very slow for the last 24 hours..please explain and help.
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Craig Williams
(@williamscraig85) reported
from
Liverpool, England
@TalkTalk Is the broadband down?
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Southport Reporter
(@SouthportReport) reported
from
St Helens, England
Have you had any problems related to the "The Emergency Data Base Team" or any related issues. We don't just want @TalkTalk customers to contact us, if this affects other phone providers. We are giving @TalkTalkGroup 7 days to give a fully detailed response to our questions.
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Lea.H
(@roo_2687) reported
from
Liverpool, England
@TalkTalk I am having so much trouble to get my account closed and I have been on the phone to yourselves a number of times and I am at my wits end. My service was taken over by BT on the 10th March 22, yet you still have charged me for services I haven't used from the 11th March
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George Redfern
(@georgeredfern16) reported
from
Liverpool, England
@TalkTalk Please can you help with our internet been down all day
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Rosie Anthony
(@DrRosieAnthony) reported
from
Newton-le-Willows, England
I had Internet for a glorious 27 hours this week. @TalkTalk you're service is truly disgraceful - ongoing internet issues since 13th January and 27 hours after the engineer 'fixed' the problem, it's off AGAIN!
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Matthew
(@Matthew_Naylor1) reported
from
St Helens, England
@TalkTalk poor customer service! Been with this company for years bills continue to rise no lloyaty... Always give new customers better deals! Time to move to a different company!
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Mike Carter
(@ComedyCarter) reported
from
Liverpool, England
@TalkTalk is so ******* crap. 40hrs for a download. And when you're downloading you can't watch video or browse the Internet at all. That's not mentioning the rooms in the house the Internet just doesn't work in on a good day.
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Jen
(@jennyw2010) reported
from
Liverpool, England
@TalkTalk service is a joke.
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Paul Walmsley
(@PaulWalmsley23) reported
from
Seaforth, England
@TalkTalk How come your customer service desk didn’t know anything about this issue. I’ve spent 2 hours on the phone and they had me doing line checks. This is poor communication on Talk talk’s behalf. You should be called Talk Less 😬
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Mike Carter
(@ComedyCarter) reported
from
Liverpool, England
Had the mad urge to play Cyberpunk today. 49GB update that is gonna take 20 hrs to download and make everything else online go so slow it may as well not work. Thanks @TalkTalk you're ****.
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Cham
(@Chamnesia) reported
from
Up Holland, England
@TalkTalk Still no Internet. What the hell is going on? Getting really fed up of your services lately and will be looking to switch ISP as soon as possible. Too many times this happens. Unstable connection everyday and now it's off completely. This is the final blow for me.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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margaret sole
(@mags180) reported
@TalkTalk Can I thankyou for excellent service in sorting out my landline problems with Open Reach in just over 24 hours. Very much appreciated.
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Gerald J
(@Geluk125) reported
@TalkTalk though not flagged, pop3 not working for me on my onetel accounts😡
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Marian
(@Maria59914) reported
@Hyperoptic @alisonjyoga Your service is far worse than your public persona. You are now at the same level as TalkTalk was for several years. A horror story.
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drofsnop
(@drofsnop1980) reported
@TalkTalk Go on let’s see if you can as over 100 calls 2 new routers 2 open reach visits and new phones hasn’t an promise of call backs is a waste of time ie you don’t call back. Rubbish customer service departments shut by 6pm what about people that work and the chat bot is useless
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drofsnop
(@drofsnop1980) reported
@TalkTalk Some customers are unable to receive calls not alone access an account and you don’t seem to be to bothered to do anything about it ow over 2months down the line threatening to charge elderly with open reach call outs when open reach have reported back it’s your issue
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Robert Mitchell
(@robertmitchell) reported
So that’s my experience of #TalkTalk customer service just in case you’re thinking of signing up.
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Robert Mitchell
(@robertmitchell) reported
@TalkTalk I’m with a friend who has #TalkTalk She is very unwell - a walking medical encyclopedia and needs internet to help manage her connected medical devices. She’s in the countryside with no usable mobile data. Her router stops working and we try to get support. Read on to learn more…
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richard hughes
(@hughesr9) reported
@TalkTalk No, nor had I looked at switching providers. TalkTalk simply cancelled my service.
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richard hughes
(@hughesr9) reported
@TalkTalk No! I was a happy cust who lost their internet 2 days ago. Having spend most of that time on a web chat 2 many teams it’s now come to light that you’ve simply cancelled my service & 2 get it back I need 2 place a new order tying me to a new contract! I don’t have internet access
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richard hughes
(@hughesr9) reported
Hey @TalkTalk why have you cancelled my service without any notice and are now telling me I need to place a new order with you to get my internet back! And guess what… that ties me into a new contract. Really sneaky way to lock in your loyal customers to a new deal! #sneaky