TalkTalk Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in St Helens come from postal codes WA9.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at TalkTalk
TalkTalk is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (3%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent TalkTalk outage reports came from the following cities: Liverpool, Wigan, Warrington, Ormskirk, St Helens and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Cham
(@Chamnesia) reported
from
Up Holland, England
@TalkTalk Still no Internet. What the hell is going on? Getting really fed up of your services lately and will be looking to switch ISP as soon as possible. Too many times this happens. Unstable connection everyday and now it's off completely. This is the final blow for me.
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@TalkTalk Where? This thread is mainly photos of my poor connection and a reply from someone advising me to do a speed test...
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HellsBells
(@27hellsbells27) reported
from
St Helens, England
@TalkTalk I need Internet and not getting any help from talktalk. They have cancelled my go live date, not delivered router and can't give me any update! I'm now having to shield with my elder parents as it is the only place I can get Internet to work from home. Shocking service!
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Chloe Khan
(@ChloKhan) reported
from
Southport, England
Honestly **** you @TalkTalk you’re acc the biggest joke going
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Cham
(@Chamnesia) reported
from
Up Holland, England
@TalkTalk No. I'm in Skelmersdale. You have an outage somewhere. Been like this since 12am. Comes on for an hour, goes off for 4 hours. I'm not wasting my time with stuff that's not my fault. Done this too many times in the past.
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Pombo
(@Gary_wilson_) reported
from
Up Holland, England
Anyone else ever used @TalkTalk call back service and got a call back?
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@TalkTalk @TimeLordAdored Somebody could help me by answering my tweets/DMs
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Miss Karis Mason
(@MissKLMason) reported
from
Widnes, England
What can I do about @talktalk ? They say no problems with internet. Engineer said same but get very little service. While on the phone to them they are saying it’s fine as I watch my tablet, tv and laptop all tell me full bars WiFi but buffer constantly!? How do I leave!? 😩🙏🤯
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Chloe Khan
(@ChloKhan) reported
from
Southport, England
Not my wifi fully going while I’m doing my maths assignment, honestly @TalkTalk you’re acc ****
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Sophie Prior
(@SophiePrior16) reported
from
Wigan, England
@TalkTalk Is this going to fix connectivity problems? Almost every day my Internet goes down. Unfortunately I have to work from home due to restrictions and spend half my day resetting my Internet!
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John Pennington
(@diygolf) reported
from
Runcorn, England
@TalkTalk No it was some years ago but you haven’t changed it’s impossible to speak to somebody based in the U.K. even if it’s as important as winding up a deceased persons estate. You are pathetic at customer service when things go wrong
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sarah 🖤
(@Pink_Forbes) reported
from
Newton-le-Willows, England
@TalkTalk My internet is down in wa12 area
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@TalkTalk internet is ******* awful.
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Cham
(@Chamnesia) reported
from
Up Holland, England
Don't ever get @TalkTalk broadband, it's awful. Goes off quite regularly and sometimes it's off for multiple hours like today. They will deny it's their fault aswell. Trash ISP.
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Mike Carter
(@ComedyCarter) reported
from
Liverpool, England
Had the mad urge to play Cyberpunk today. 49GB update that is gonna take 20 hrs to download and make everything else online go so slow it may as well not work. Thanks @TalkTalk you're ****.
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Aʅҽx Lҽɳɳσɳ
(@embedded_iot) reported
from
Seaforth, England
@alexbloor @TalkTalk I wouldn't do that. They have some ****** in customer relationship management. I tweeted her once and now Khrystin won't leave me alone
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@TalkTalk been without internet since 16:30 yesterday afternoon last. Was advised there was an outage and somebody was looking into it however no updates since 17:00 and now you’re ignoring my DM’s. Awful company
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@TalkTalk It’s help if you actually replied to tweets and DM’s...
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John Pennington
(@diygolf) reported
from
Runcorn, England
@SandyLindsay @PhoenixGroupUK Try dealing with @TalkTalk over bereavement issues large companies don’t know the word compassion
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Paul Walmsley
(@PaulWalmsley23) reported
from
Seaforth, England
@TalkTalk How come your customer service desk didn’t know anything about this issue. I’ve spent 2 hours on the phone and they had me doing line checks. This is poor communication on Talk talk’s behalf. You should be called Talk Less 😬
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Brown
(@JJBrown992) reported
The worst service @TalkTalk no engineer available until Saturday!? How I am suppose to work? Your call centre is useless, so much background noise I am unable to hear the person. Definitely won’t be renewing my contract with you
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Taliesin Wilce
(@Taliesin_John) reported
@TalkTalk were supposed to send an "engineer" out today to help install our new broadband and phone line, so was told to stay in the house until 1pm. No one has turned up and we're without any internet. I guess my uni work will have to wait 👍
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Charlotte Ashton
(@CharlotteA_PR) reported
Heads up @TalkTalk - your truly atrocious web and phone customer service has cost you a sale. It's a miracle you have any customers at all when the service is that dire. Glad I found out now before I signed up! #luckyescape
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Laura Nee
(@lannenee) reported
@TalkTalk @talktalk Your idea of help is pointing me to an online chat?!?!! Do you think maybe I’ve tried this. Fourteen people and no help. Don’t use this company people!
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Ofcom
(@Ofcom) reported
@lukepaulgabriel @TalkTalk Hi again, as per the information under the Broadband Speeds COP provided previously, providers signed up have 30 calendar days to diagnose and fix the problem before offering the right to exit.
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Sᴇᴀɴᴇᴛᴀʏʟᴏʀ
(@seanetaylor) reported
@TalkTalk I would only assume you wouldn’t charge ‘Tristia Adele Harrison’ a cancellation fee for failing to deliver your guaranteed speeds? Even though your support centre provide data showing less than the guarantee everyday. Also, where is my promised call back?
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Adrian Foster
(@FosterAdrian) reported
So @talktalk broadband gone down. Will take up to 5 says for a manager to call me to find the problem then maybe longer to fix. Children isolating so need Internet for online classes. Had to buy a whole load of mobile data just so we can work & study. Not good enough @TalkTalk
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Andrei Frazchenko
(@frazsimo) reported
@TalkTalk @OmbudServices When asking to raise a complaint being told someone will call you back which doesn’t happen either
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Robyn Landy
(@robynlandy) reported
@TalkTalk I contacted you to fix my internet. You've now disconnected my account and are asking me to order a new line? #what #worstcustomerserviceever #whyamipayingyou
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Kyle Joseph
(@KJoseph45) reported
@TalkTalk Internet speeds are down to less than 1mbps in milton keynes, any help?