TalkTalk Outage Report in St Helens, St. Helens, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent TalkTalk outage reports came from the following cities: Ellesmere Port, Liverpool, Leigh, Wigan, Warrington, Ormskirk and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Leigh |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Cham
(@Chamnesia) reported
from
Up Holland, England
@TalkTalk Still no Internet. What the hell is going on? Getting really fed up of your services lately and will be looking to switch ISP as soon as possible. Too many times this happens. Unstable connection everyday and now it's off completely. This is the final blow for me.
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Laura Mulcahey
(@Leubell) reported
from
Liverpool, England
Never EVER use @TalkTalk. NEVER! The FOURTH time this year our internet has stopped working and each time it takes DAYS for an emergency engineer to come out. (They don't work weekends, excuse me!?!) This time I have been fobbed off even more being told I will have a phone call
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Laura Mulcahey
(@Leubell) reported
from
Liverpool, England
to be paying for a none existent service. Shame on you @TalkTalk, shame on you. I will be taking my business elsewhere, you are a disgrace!
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Southport Reporter
(@SouthportReport) reported
from
St Helens, England
Have you had any problems related to the "The Emergency Data Base Team" or any related issues. We don't just want @TalkTalk customers to contact us, if this affects other phone providers. We are giving @TalkTalkGroup 7 days to give a fully detailed response to our questions.
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Jen
(@jennyw2010) reported
from
Liverpool, England
@TalkTalk service is a joke.
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Dazz White
(@DazzWhite) reported
from
Birkenhead, England
@TalkTalk can you do me a favour and sort your customer service out? You're an absolute disgrace, no wonder people give you the worst feedback you can imagine. My fiancé has been trying to sort the Internet out for over a week now, and you've done nothing but lie to her 🤬
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Cham
(@Chamnesia) reported
from
Up Holland, England
Don't ever get @TalkTalk broadband, it's awful. Goes off quite regularly and sometimes it's off for multiple hours like today. They will deny it's their fault aswell. Trash ISP.
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Mike Morgan
(@MikeMoragn) reported
from
Frodsham, England
@TalkTalk Phone number 01424893488..been told it is still some time to be resolved. Just seems to get run around .she has to walk half a mile up road to get a mobile signal..there are no neighbours ,, I am 200 miles away
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Matthew
(@Matthew_Naylor1) reported
from
St Helens, England
@TalkTalk poor customer service! Been with this company for years bills continue to rise no lloyaty... Always give new customers better deals! Time to move to a different company!
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Paul Walmsley
(@PaulWalmsley23) reported
from
Seaforth, England
@TalkTalk How come your customer service desk didn’t know anything about this issue. I’ve spent 2 hours on the phone and they had me doing line checks. This is poor communication on Talk talk’s behalf. You should be called Talk Less 😬
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Mike Carter
(@ComedyCarter) reported
from
Liverpool, England
@TalkTalk is so ******* crap. 40hrs for a download. And when you're downloading you can't watch video or browse the Internet at all. That's not mentioning the rooms in the house the Internet just doesn't work in on a good day.
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Rosie Anthony
(@DrRosieAnthony) reported
from
Newton-le-Willows, England
I had Internet for a glorious 27 hours this week. @TalkTalk you're service is truly disgraceful - ongoing internet issues since 13th January and 27 hours after the engineer 'fixed' the problem, it's off AGAIN!
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Cham
(@Chamnesia) reported
from
Up Holland, England
@TalkTalk No. I'm in Skelmersdale. You have an outage somewhere. Been like this since 12am. Comes on for an hour, goes off for 4 hours. I'm not wasting my time with stuff that's not my fault. Done this too many times in the past.
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will hughes
(@willhughes15) reported
from
Risley, England
@TalkTalk my broadband has been very slow for the last 24 hours..please explain and help.
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Lea.H
(@roo_2687) reported
from
Liverpool, England
@TalkTalk I am having so much trouble to get my account closed and I have been on the phone to yourselves a number of times and I am at my wits end. My service was taken over by BT on the 10th March 22, yet you still have charged me for services I haven't used from the 11th March
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George Redfern
(@georgeredfern16) reported
from
Liverpool, England
@TalkTalk Please can you help with our internet been down all day
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Mike Carter
(@ComedyCarter) reported
from
Liverpool, England
Had the mad urge to play Cyberpunk today. 49GB update that is gonna take 20 hrs to download and make everything else online go so slow it may as well not work. Thanks @TalkTalk you're ****.
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Craig Williams
(@williamscraig85) reported
from
Liverpool, England
@TalkTalk Is the broadband down?
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Craig Harrison
(@peg_leg5125) reported
from
Birkenhead, England
@TalkTalk I know #UtilityWarehouse use your Internet service. Are your experiencing problems today? I've had no Internet at home all day. I've been out but son been in and it was off sometime after 10am today. Its still not on now tried restarting router and nothing.
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Mike Morgan
(@MikeMoragn) reported
from
Frodsham, England
Back to not being able to get hold of my elderly mother again 200 miles away . over two weeks now . no neighbours, no phone no internet ... And no mobile signal in area .. why? @TalkTalk @WeAreOpenreach
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Rickard Karlsson
(@RickkaOnline) reported
Hi @TalkTalk, could you possibly explain why I am being charged for an additional month and why my account is active when I requested a cancellation of my account when your teams told me that my new building would not support your services?
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Greg Flucker
(@Gregflucker) reported
I have to say @TalkTalk customer service is AWFUl. I’ve had TEN calls drop off since yesterday and they were supposed to get @CityFibre to call us back about the issues we are having with our connection. Still no call 1/2
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Abbey Tocchini
(@AbbeyTocchini) reported
@TalkTalk After 3 weeks, yes 3 whole weeks, of trying to sort out my full fibre package and being passed around all your departments, we were finally advised by a member of YOUR staff to switch providers. So, we have done just that, appalling customer service!
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Heather Sandover
(@hsandover) reported
@slightlydotty @TalkTalk Oh my goodness. I had the same thing. Talk talk customer service is the worst ever. I kept telling them my dad was dead and they kept saying that they wanted to speak to him!
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Luke, trying to survive everything!💙💙💙
(@67Spiel) reported
@slightlydotty @TalkTalk I had major issues with them. Eventually I told them I no longer wanted their service, and that wasn't easy either. New lot have been stress free and customer service was easy to deal with too. I would never recommend talk talk.
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Diane 🇪🇺🏴🇪🇺 3.5% 💙
(@ProudScot226) reported
@TalkTalk Ha! Was with you, needed engineer only to be told ‘no engineers available in your area’. So we left and will never return. Dreadful customer service.
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KinondoniDSM 🇪🇺🇺🇦
(@KinondoniDsm) reported
I knew summat was up when @KateEMcCann made a slight slip in her delivery - never known her ever to make a mistake. #talktalk #debate
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The Nightrider
(@toecutterspal) reported
So, after @TalkTalk making a complete bollocks of my house move (a very simple process), I've decided to switch. Their customer service is an absolute shambles so I lost all faith. @EE I will be joining you, don't let me down! Any chance of meeting Kev?
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Beth🌻
(@bethhaddrell) reported
@TalkTalk Recently moved house, told you about it, you offered us a new deal, thought we organised an engineer to come on 26th July. No one turned up, no record of an engineer or our new package according to the 5 times we’ve rung you about this. Your customer service is terrible
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Chris Collins
(@wakeringchris) reported
@TalkTalk Hi, Not having much luck. Was due an Amazon voucher for signing up for Fibre with you...contacted TalkTalk webchar, Broadband Choices & Giftcloud but no-one wants to help! Tries posting in your forum but my posts won't display.