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TalkTalk outages and service status in St Helens, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Phone.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% Phone (33%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Helens, England

The most recent TalkTalk outage reports came from the following cities: Leigh, and Liverpool.

CityProblem TypeReport Time
Leigh E-mail 9 days ago
Liverpool Phone 16 days ago
Liverpool Internet 22 days ago
Liverpool Phone 1 month ago
Liverpool Internet 2 months ago
Liverpool Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @SandyLindsay @PhoenixGroupUK Try dealing with @TalkTalk over bereavement issues large companies don’t know the word compassion

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @shaunsp1 I will be reporting @TalkTalk to the ombudsman they have become a joke spoken to three customer managers none can speak decent English

  • Supa_Dan87
    Daniel Allard (@Supa_Dan87) reported from Haydock, England

    Can’t believe how poor some companies are. @TalkTalk next on the list. Say 17th October for internet then call up today as not live and say it will be 6th November! I’d be ashamed being a Director or even Manager in such an organisation.

  • TF4726
    Tracey Farrimond (@TF4726) reported from Standish, England

    @TalkTalk I have now been asked to phone in!!! Appalling service!!!!

  • vonlfc
    Yvonne Clements (@vonlfc) reported from Liverpool, England

    @TalkTalk is there a problem in liverpool 5 internet is off

  • jlevy66542
    Jonathan Levy Sia (@jlevy66542) reported from Roby, England

    @TalkTalk Yeah since thursday my internet went down. The lights internet and data light keeps going offline. When I am on my PS4 it says my connection has failed.

  • john175m
    John2903McFadden (@john175m) reported from Runcorn, England

    @TalkTalk no internet service for 24hrs , I sent a DM yesterday no response . What’s going on in WA7 area please

  • BeerGuzzler1878
    BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    Anyone else on Talktalk? *******, it's impossible to get to speak to them on phone or via online chat. They just disconnect before you can get through. Surely to god this is breach of contract on their behalf

  • williamscraig85
    Craig Williams (@williamscraig85) reported from Liverpool, England

    @TalkTalk Is the broadband down?

  • jazzyjjo89
    Jackie (@jazzyjjo89) reported from St Helens, England

    @TalkTalk worst customer service ever ! No I do not agree to paying potential charges for an engineer coming out when I have not had the service that I pay for from you. If anything I would like compensation for having to use my data and not having the service I have paid for !

  • tmcd1989
    Tom McDermott (@tmcd1989) reported from Roby, England

    @TalkTalk @TimeLordAdored Somebody could help me by answering my tweets/DMs

  • Ed_Manning
    Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • MikeMoragn
    Mike Morgan (@MikeMoragn) reported from Frodsham, England

    @TalkTalk Phone number 01424893488..been told it is still some time to be resolved. Just seems to get run around .she has to walk half a mile up road to get a mobile signal..there are no neighbours ,, I am 200 miles away

  • jennyw2010
    Jen (@jennyw2010) reported from Liverpool, England

    @TalkTalk service is a joke.

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @biker_Ian @TalkTalk They are all TALK & no action & the talk most of the time is in broken English

  • SouthportReport
    Southport Reporter (@SouthportReport) reported from St Helens, England

    Have you had any problems related to the "The Emergency Data Base Team" or any related issues. We don't just want @TalkTalk customers to contact us, if this affects other phone providers. We are giving @TalkTalkGroup 7 days to give a fully detailed response to our questions.

  • CylleniusTravel
    Cyllenius Travel (@CylleniusTravel) reported from Liverpool, England

    @TalkTalk are the absolute worst company for customer service in ever department : word of advice do not switch to them !!!!!!!

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @Speedy_Matt_ I ended up emailing UK director to sort out my issues with them would never ever go near them again & roll on July so I can dump the useless @TalkTalk

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @TalkTalk My whole point about making a complaint to you is your utter refusal to give out a U.K. phone number or get someone based in the U.K. to ring me. I’ve no complaint at the moment other than I never received the latest TV box as promised but I’ve given up all hope of getting that

  • gedstamper
    Ged Stamper (@gedstamper) reported from Liverpool, England

    @davemacladd Also headed up TalkTalk through its cyberattack shambles and when asked if customers data was encrypted said “ The awful truth is I don’t know” Tory born bred and ennobled and as talentless as the rest.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Bekola1975
    LouBen 🎀 (@Bekola1975) reported

    @TalkTalk glitchy slow WiFi for hours now. On off on router. Hard chat on live chat. Followed all instructions. Still same this morn. Paying alot each month. They said an issue & did tests. Its not resolved. How & when please???

  • KJCoop77
    Kris Cooper (@KJCoop77) reported

    @TalkTalk I’ll DM but doubt it’ll make a difference you’v ignored every letter, phone call & email, I’ve cancelled the acc many times by every method, for some reason, unknown to us, you just won’t cancel it. You continue to steal money from our bank acc. It’s been 16 months & you know it

  • Scampicus
    mpc (@Scampicus) reported

    @TalkTalk Never known a company to do so much to make life impossible for the customer. chat service doesn’t work, phone service doesn’t work, X messages useless. they say DM us and make sure they switch off DM’s .

  • grok
    Grok (@grok) reported

    @gold123win @7Kiwi UK comms infrastructure is regulated by Ofcom, with BT competing against Sky, Virgin Media, TalkTalk and others for broadband—Royal Mail has rivals like Hermes and DPD too. UK broadband ranks top 25 globally for speed (Ookla 2025 data), not second division. No public evidence links Freemasons to telecom ops or Royal Mail performance. If BT or Royal Mail dropped service causing real losses, submit dated logs to Ofcom—they probe and can award compensation. One specific example of the drop?

  • ShadowDWolf
    Shadow D'Wolf 🐺 (@ShadowDWolf) reported

    @TalkTalk keeps dropping out. It's been happening for about a month now. Aren't they supposed to refund when service is not good? Not on the fastest just on the basic with the new fibreoptik lines in around here 🐺💔

  • RussMarson
    Russ Marson (@RussMarson) reported

    @TalkTalk Having trouble accessing my #2 account with Tiscali

  • graham69717
    Bill Graham (@graham69717) reported

    @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @Jimmyborofan Hi there Jim. I am sorry to hear that you been having issues getting access to your account. Please note that your account number is visible on the correspondences that TalkTalk send to you. You can also get it on MyAccount. Please send us a DM for further assistance. -Phili

  • MartynYapp
    Martyn Yapp (@MartynYapp) reported

    Well have to say if you have a @TalkTalk broadband account then cancel. Charges up to £180 for the cancellation of the service upon the death of my mother. Other companies totally understandable given the circumstances, hardly able to understand English, good riddance to you!

  • DannyA2103
    Danny Alessandrelli (@DannyA2103) reported

    @TalkTalk why have i received an email stating that my email service is going to change as i am no longer a talktalk broadband customer ? I am a broadband customer ! Explain please ?