TalkTalk Outage in St Helens, St. Helens, England

@TalkTalk Where? This thread is mainly photos of my poor connection and a reply from someone advising me to do a speed test...

Honestly **** you @TalkTalk you’re acc the biggest joke going

Not my wifi fully going while I’m doing my maths assignment, honestly @TalkTalk you’re acc ****

@TalkTalk My internet is down in wa12 area

@TalkTalk @TimeLordAdored Somebody could help me by answering my tweets/DMs

@TalkTalk It’s help if you actually replied to tweets and DM’s...

@TalkTalk been without internet since 16:30 yesterday afternoon last. Was advised there was an outage and somebody was looking into it however no updates since 17:00 and now you’re ignoring my DM’s. Awful company

@TalkTalk internet is ******* awful.

@TalkTalk Is this going to fix connectivity problems? Almost every day my Internet goes down. Unfortunately I have to work from home due to restrictions and spend half my day resetting my Internet!

@alexbloor @TalkTalk I wouldn't do that. They have some ****** in customer relationship management. I tweeted her once and now Khrystin won't leave me alone

@TalkTalk No it was some years ago but you haven’t changed it’s impossible to speak to somebody based in the U.K. even if it’s as important as winding up a deceased persons estate. You are pathetic at customer service when things go wrong

@SandyLindsay @PhoenixGroupUK Try dealing with @TalkTalk over bereavement issues large companies don’t know the word compassion

@TalkTalk my internet has been off for over 4hrs today any help much appreciated

Internet has gone off @TalkTalk I’ve rebooted my router and it’s still not working 😢

@TalkTalk is broadband down? #talktalk

@TalkTalk Phone and Broadband is down in Aigburth, Liverpool

@TalkTalk hello, we had broadband installed yesterday, we had internet for a few hours, since then no internet what soever! Can you please help?

@TalkTalk my 97 year old neighbour was supposed to get her router and WiFi on 13th Aug Someone phoned and said they’d call back ... 5 days ago. Can somebody help me please?

@TalkTalk are the absolute worst company for customer service in ever department : word of advice do not switch to them !!!!!!!

@TalkTalk the engineer never came to do the 150 Fibre upgrade. No explanation. A shambles trying to get a new appointment. Getting calls from at least two departments, one sounding particularly suspect. Why can’t I just have an email sent with the new appointment?

@TalkTalk Just bit slow

@TalkTalk We are always loosing the internet signal and it’s very slow in the part of Teignmouth, where I live so what’s new.

@talktalk. It’s now a month since I was first told the money would be refunded and 2 months since I started the complaint. Is next stop Ombudsman?

@TalkTalk If your thinking of getting talk talk. Don't bother. Read the comments from people on here. Every comment is about an awful service. Seriously look somewhere else. I'd rather have dial up than continue using talk talk.

@TalkTalk My internet is down since Friday and it’s day 5 and they have Still not fixed it.. it’s really very very bad, this is it I’m done

@TalkTalk So when are you going to fix my internet it is day 5 I have contacted you Friday night????

@Drasticjim @TalkTalk I agree with you. By far the most incompetent company ever. Their customer service is non existant and their Internet is slow and temperamental. Will never go back to them.

@TalkTalk 2/2 why do you still have Indian call centres staffedby people who cant speak English ? i/c calls only give a single ring.'john' said other people have reported same fault may not be a "major issue" to 'john' .. it certainly is to me... Im SERIOUSLY unimpressed

@jaxs30 @TalkTalk I wouldn't have switched. Their service is awful. They promise everything then ignore you. I'd look at cancelling if you within your time period, by far the worst customer service I've ever experienced.

@TalkTalk i/c calks only give a single ring. line test ok. ran cust svce. spoke with a "john" Im now loosing will to live. Couldnt understand him he told me 'not a major issue'. to me it is... I think he said 'incident related to our end' 'no specific time to clear'