TalkTalk Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Birkenhead, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at TalkTalk
TalkTalk is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent TalkTalk outage reports came from the following cities: Liverpool, Upton and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Dan Riley
(@DanRileyy) reported
from
Liverpool, England
@TalkTalk Done. The idiot on chat has just asked me again if my broadband has worked in the past. Cancel the whole order for us and I'll go with someone who isn't an incompetent clown
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Dale Eden
(@DaleKWEden) reported
from
St Helens, England
@TalkTalk Yes but that being said, when I agreed to remain as a customer, I was told that I’d be sent a more powerful router to which I’m still waiting...
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John Pennington
(@diygolf) reported
from
Runcorn, England
Guess what the useless @TalkTalk rang me from an overseas call centre again. What part of IWill Not speak to overseas call centres do they not understand Pathetic Customer Service
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John
(@JDarcy20) reported
from
Liverpool, England
@TalkTalk @MoneyTelegraph I have two open formal complaints waiting to be resolved including a £40 engineer charge that I wont be paying for, and fibre issues that have been ongoing and I'm still on ADSL slow speeds broadband
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John
(@JDarcy20) reported
from
Liverpool, England
@talktalk @TalkTalkBizCare @MoneyTelegraph part 3. My broadband speed is now only hitting 8-9mbps at a maximum, I have made multiple formal complaints on this issue and still getting nowhere. How can a company charge £40 for an engineer visit when he 1. Doesn't fix my broadband
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John
(@JDarcy20) reported
from
Liverpool, England
@talktalk @TalkTalkBizCare @MoneyTelegraph part 2. The work he done faulted my broadband and stopped working (talk talk have charged me £40 for this visit which made my issue worse) another 3 engineer visits later from openreach issue is still ongoing and actually worse
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John Pennington
(@diygolf) reported
from
Runcorn, England
@GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems
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Dan Riley
(@DanRileyy) reported
from
Liverpool, England
Been with talktalk for one day and already they can **** off
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Andrew Shearwood🏳️🌈
(@AShearwood) reported
from
Liverpool, England
Looks like I've wasted another day waiting for @talktalk @OpenreachHelp engineers that fail to show. 4 months paying for internet that doesn't work from a company that you can never actually get hold of
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@TyWarncken @TalkTalk @YodelOnline YODEL won’t help. They couldn’t care less. Any company that uses them also doesn’t care. I’d suggest cancelling and go with someone else who doesn’t use YODEL.
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John Pennington
(@diygolf) reported
from
Runcorn, England
@shaunsp1 I will be reporting @TalkTalk to the ombudsman they have become a joke spoken to three customer managers none can speak decent English
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John Pennington
(@diygolf) reported
from
Runcorn, England
@TalkTalk No I would recommend that you get a UK manager to ring me it’s a simple request & in the interest of good customer service be very prudent
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John Pennington
(@diygolf) reported
from
Runcorn, England
I have an ongoing complaint against @TalkTalk it seems that it’s beyond their capability to ring me from the UK. The overseas call centres are beyond useless at resolving issues when my contact is up it will probably be bye bye then
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John Pennington
(@diygolf) reported
from
Runcorn, England
@shaunsp1 @TalkTalk It’s ironic I was going to get the FREE Box & take a BT Sport package from them I already get sky sports on a good deal but now it looks like it will be bye bye because of their idiocy they certainly now how to P off a customer first class at that
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John Pennington
(@diygolf) reported
from
Runcorn, England
@TalkTalk Deleted it now but text message I got gave an 0345 number to call & that puts me through to your overseas call centres that have no grasp of the problem
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John Pennington
(@diygolf) reported
from
Runcorn, England
The Totally useless @Talktalk have sent me an email telling me they have cancelled sky sport as agreed but they have still managed to send me a bill that charges me for it. Good luck collecting it I will cancel my direct debit before the due date if not resolve
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Dale Eden
(@DaleKWEden) reported
from
St Helens, England
@TalkTalk During the phone call I received from somebody I presume in the customer retention dept... it was around 11th March
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John Pennington
(@diygolf) reported
from
Runcorn, England
@Speedy_Matt_ I ended up emailing UK director to sort out my issues with them would never ever go near them again & roll on July so I can dump the useless @TalkTalk
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Polly
(@himynameisp0lly) reported
from
Liverpool, England
Honestly @TalkTalk are theeee worsssssst internet provider I’ve ever had. Actually robbing me blind for a shite service. Can’t wait to bail them off.
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Dale Eden
(@DaleKWEden) reported
from
St Helens, England
@SueHarleyy @TalkTalk @TalkTalkGroup @TalkTalkTV The service from #TalkTalk has always been shocking... I was promised a better service for keeping me as a customer and I’ve come now to realise I was flogged a dead horse...
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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David Catherall
(@davidcatherall2) reported
On the day I finally sent off the redundant equipment to @talktalk it has finally struck me why the company has such a shoddy service. On 29th July I wrote to the CEO of the company and the MD of Consumer affairs regarding thier service.
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lewi
(@lewisFN3) reported
@TalkTalk Jesus Christ... "asap" absolute rubbish... I need the chat up and running.... shouldn't be taking nearly 6 hours to fix it
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karen barrett
(@uptightkaren) reported
@grajbarrett @TalkTalk Cancel it !
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Natalie
(@NatalieNtromans) reported
@TalkTalk just rang worst customer service ever like talking to robots no help no empathy useless
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Positive B
(@soul4real2000) reported
@TalkTalk @TalkTalk This is becoming a joke. You've just sent me a bill for set up charges which never happened. That's because I cancelled within the cooling off period for which I have confirmation. I've cancelled my direct debit and want this account cancelled.
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Carl Jubb
(@jubbjubbbird) reported
@TalkTalk Oh no you haven’t. I’ve just wasted an hour trying to get through to you! No engineer turned up today to fix our broadband and as I can’t get through in time today no doubt they won’t turn up tomorrow either so it will be Monday at the earliest if we’re lucky.
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Grant
(@grajbarrett) reported
@TalkTalk Hi, there is a further issue with my account not showing correct package and the live chat is not working. How can I proceed when your infrastructure isn't available? Planning on moving next week but have been informed it's a cancel and replace in order to proceed.
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RobRoy💙🥩
(@RobSpring01) reported
@TalkTalk"Why did you send me a message saying "we need to speak to you about cancelling" and then when I click the link I get this message "We’re sorry, we cannot respond to your chat at the moment. This could be because our support team are all serving other customers right now
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Ann
(@AnnEllis6) reported
@Duffield8 @TalkTalk I've just put this on trust pilot and written a complaint. Thanks Paul. Yes the reason they gave me for their failure to turn is was it was the fault of the robot 🤖😬
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Don Juan
(@jpazosramirez) reported
@TalkTalk nearly an hour waiting on the phone to talk to you about leaving - can’t be bothered to pick up the phones, means another customer lost… bye 👋🏼