TalkTalk Outage in Midsomer Norton, Bath and North East Somerset, England

Talk talk helping you stay connected? I literally have to restart my router to do anything. Horrible speeds for months since I joined. Can you suggest anything? @TalkTalk

Can anyone at Talktalk answer my question. I've just signed up for Fibre 65 (max 67mbps). Received a confirmation email which tells me I'll get max 38.6 mbps. Why ? No one on the support side seems to be able to answer @TalkTalk

@TalkTalk It’s not my stress it is @EmmaYhnell and you keep saying it wil be sorted but it isn’t. Very poor

@TalkTalk Hi I don’t have an issue - you say the team are sorting out Emmas issue but I think you said that last week. I am just feeling her frustration and hope you can get it sorted soon. Thanks

@SouthDownsTech @TalkTalk @TeamViewer Ask your customers to use a VPN for support sessions. That’s what we do with no issues. Also use screen sharing in Jitsi as well

@TalkTalk We messaged last weekend as our internet cut out for a couple days. LAST WEEKEND. Yet again, same issues less than a week later! This is unacceptable! We even had an engineer sent out who checked our line and said it was fine, so it’s a problem your end to fix today!!!

Dido Harding is in charge of the UK government’s “Track, Test, and Trace” service. She was the CEO of TalkTalk when they got hacked in 2015 and had no idea whether the customer data was encrypted. (Astonishingly, she has a degree in PPE - not the equipment one - from Oxford.)

It’s clear that if our society now functions on broadband connection, and one company can go down and wipe out a huge swathe of workforce, we are all buggered. @TalkTalk

@TalkTalk Day 4 of paying for a service. This is absolutely not good enough. At a time like this, we are totally disconnected from family. I’m not able to FaceTime my mother, who’s at home alone with 2 broken ribs. We need this sorted today!

@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

@willgoring I have been trying to get a new router from @TalkTalk for about a year. They train people to block their customers, plus their staff in call centres abroad get off on being rude as well as totally unhelpful. Don't ever sign up to TalkTalk.

Uggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience

@TalkTalk I seem to be having problems with getting on social media through my internet.

@TalkTalk why are you treating me so badly - my name is John crinion I have been a TT customer for many years and now I have moved you have increased my bill I have no landline broadband or TV you will not communicate with me today is day 18 in this mess - PLEASE HELP

@TalkTalk My name is John Crinion I moved house on 17th May I have been charged an increased monthly bill for broadband, landline and TV in my new home about 30% increase, I've been a loyal TT customer for many years  - I'm still waiting to be connected

@TalkTalk you are still doing nothing to give me the services I've been paying for 13 days - I've nothing but broken promises - please CONNECT ME -John Crinion

@TalkTalk I've been a loyal TT customer for many years and have recently moved house. I was told that for 10 days I would not have my new landline or broadband in my new house. However this10 days became 10 days + 3 + 3 + 5 HELP PLEASE 07780654046 no one is doing anything!!!!!

@TalkTalk no emails on phone or online, says password is invalid - help

Hi @TalkTalk, our internet has been down since 6pm Saturday evening- luckily I was still here off-duty to put our PDQ into dial-up mode- and despite having dealt with you several times over the years without a problem, this time your operative was reluctant to give ANY info...

@JumboAsh @TalkTalk bro you told me about this before but this problem is out of my hands.. the DLM is in control because they say my line isn't great. Next week ill come back to you though

@TalkTalk Just shut down the company it'd be more useful for you to not exist at this point you bring no benefits, only bringing a brain tumour

@TalkTalk Well I had 2 weeks without phone or net thanks to your incompetence engineer.. what way to treat a long time customer...

@TalkTalk what has been wrong with your service for the past month

@TalkTalk quite possibly the worst company I have ever had the misfortune to deal with.

TalkTalk are a load of ****

@TalkTalk your services have been on and off for the last two days. Fix this pls

@TalkTalk ur WiFi is so bad stop faking these ads

@TalkTalk ur WiFi is trash it’s so bad stop taking those ads , ur WiFi doesn’t go fast it’s **** even dogs hit sky is better than this embarrassing 🤡

@TalkTalk Why tweet you are available until 10pm on Friday and then fail to respond?