TalkTalk Outage in Bristol, England

@TalkTalk Scam company! Contract ends, cancel DD, no way of cancelling in account, call up, doesn’t log call, continues billing, call again, charges for 7 days of a disconnected service, ask for a call, passed bill to debt collection 👍🏻 @TalkTalk is a joke

@TalkTalk I am very aware that, being legally stuck at home, broadband use has massively increased. Having 2 children on separate Google classes whilst I take Zoom calls has really shown how inadequate the service is for current needs. I have no prob paying increase if it means improvement

@TalkTalk Haha don't think that came across as cleverly as you think Joey. I was just asking if there was a plan to improve what even your people have agreed is a very poor service (not your fault, it needs an infrastructure update) so throwing T&C's at a customer isn't especially cool...

Talk talk helping you stay connected? I literally have to restart my router to do anything. Horrible speeds for months since I joined. Can you suggest anything? @TalkTalk

Can anyone at Talktalk answer my question. I've just signed up for Fibre 65 (max 67mbps). Received a confirmation email which tells me I'll get max 38.6 mbps. Why ? No one on the support side seems to be able to answer @TalkTalk

@TalkTalk That's not what your customer advisor told me yesterday. Fibre 150?

@TalkTalk It’s not my stress it is @EmmaYhnell and you keep saying it wil be sorted but it isn’t. Very poor

@TalkTalk Hi I don’t have an issue - you say the team are sorting out Emmas issue but I think you said that last week. I am just feeling her frustration and hope you can get it sorted soon. Thanks

@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

@willgoring I have been trying to get a new router from @TalkTalk for about a year. They train people to block their customers, plus their staff in call centres abroad get off on being rude as well as totally unhelpful. Don't ever sign up to TalkTalk.

Uggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience

@TalkTalk I seem to be having problems with getting on social media through my internet.

@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

@TalkTalk Signal strength is fine. I just can’t receive any channel below 301. No BBC or ITV etc...

@TalkTalk why are you treating me so badly - my name is John crinion I have been a TT customer for many years and now I have moved you have increased my bill I have no landline broadband or TV you will not communicate with me today is day 18 in this mess - PLEASE HELP

@TalkTalk My name is John Crinion I moved house on 17th May I have been charged an increased monthly bill for broadband, landline and TV in my new home about 30% increase, I've been a loyal TT customer for many years  - I'm still waiting to be connected

@TalkTalk you are still doing nothing to give me the services I've been paying for 13 days - I've nothing but broken promises - please CONNECT ME -John Crinion

@TalkTalk I've been a loyal TT customer for many years and have recently moved house. I was told that for 10 days I would not have my new landline or broadband in my new house. However this10 days became 10 days + 3 + 3 + 5 HELP PLEASE 07780654046 no one is doing anything!!!!!

@TalkTalk no emails on phone or online, says password is invalid - help

@TalkTalk new email service. Trying to set up new upgraded emails for my 81year old mother. Got into emails try to print one. Blank screen donut of death. Any ideas

My TalkTalk broadband's been up and down like a *****'s elbow.

@TalkTalk I have been trying to raise a complaint with you for 3 months , via every channel available . It is the most exasperating process ever

@virginmedia why after being a customer over three years my new monthly payments have nearly doubled and there’s nothing you can do about it?? What other tv & broadband deals are available? @SkyUK @TalkTalk

Had a call from 'TalkTalk' which sounded exactly like a scam call centre, asking if I was happy with the current service. Actually the church broadband has been a bit flaky recently so I said so and they proceeded to book an engineer visit! Just goes to show, something...

@TalkTalk Once again, erratic poor connection, so looking forward to the end of our contract...

Anyone had any issues with @TalkTalk WIFI where your new hub simply never connects to the internet? It’s been 1 week since my live date and 2 days since confirmation that I have access to the internet (lie). No agents have solved the issue, just told me to be patient...

Fourth day of not being able to connect to @TalkTalk broadband = ****.

@TalkTalk seems they are living up to their name. Less talk and more resolving the issue i have reported please.

@TalkTalk my internet isn’t working, can anyone help me.

@TalkTalk Hi there is your service down in S60? Tried your service checker online but you need to log-in and I’m having to check on behalf of my Nan... thanks!