TalkTalk Outage in Aberdeen, Scotland

@AmazonUK @TalkTalk please can you help my elderly parents. Lots of calls early in the morning saying they’re from Amazon and requesting money. Obviously scammers. Can you please help us stop them getting through ? They’re getting distressed

@TalkTalk anyone reporting no internet service in aberdeen

@TalkTalk You’re too late to help now, we have cancelled our order with you due to the terrible customer service and lack of customer care , and went with another company . #terribleservice #talktalk

@TalkTalk absolute terrible service, we are a new customer and have had 4appointments for connection and no one has shown up to any of them, you’re customer service line is shocking ,no one can help or advise us,worst customer service ever !#badservice #talktalk #shambles

@TalkTalk down in Aberdeen? My laptop can't seem to connect

@TalkTalk I have been waiting over a week now for my WiFi to be turned on and still have nothing. I have been on the phone this morning and was cut off in the middle of my call. If I don’t get anywhere today with this I will be looking to cancel my subscription.

@TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

@TalkTalk Talktalk you are a complete joke of a company over 3 weeks I've been trying to contact use with zero success absolutely no support cant actually wait to get hold of someone so I can tell use where to stick your rubbish broadband!!!!!

@TalkTalk I have been trying for the last 3 weeks to talk to someone about my bill as its came to my attention that you have been over charging every month, no matter how I try to contact to you I never get anywhere as every line is apparently closed, I will be leaving

@TalkTalk We've an issue where our internet keeps dropping off. All I'm getting is the same questions over text and being told that you have found an issue but won't tell me what it is!!

@TalkTalk Not that I’ve been waiting long on hold to cancel an incapacitated relatives account but Happy New Year for 2020 and, just in case I’m STILL on hold Happy New Year for 2021..... Abysmal service absolutely abysmal........

@TalkTalk Yeah you could send an engineer round to boost the signal please x

@TalkTalk hi, the standard of your broadband service makes me want to cry.

@Sinethugcat @ReidRd1 @TalkTalk I’m back online... even though still waiting on the new hub to arrive... so it wasn’t the hub issue after all. I told them that yesterday, but they have insisted it was a hub...

@TalkTalk Your UNLIMITED broadband is so LIMITED, it's cutting me off every 5 minutes. Still no new router & as you can't compensate me until after YOU fix the problem, I'm still paying for a service I'm not getting!! Bah humbug!!

@gavin_poulton Hi Gavin, totally understand this is frustrating for you. We have been speaking with our own customers who are also customers of TalkTalk. They mention TalkTalk has offered them technical support to resolve the issue on their side. Hope this helps. Thanks, Megan

@TalkTalk So how long @TalkTalk till you reply? Your help, which you offer, is being called upon.

@TalkTalk can you please reply to my DM And there seems to be an outage across London but no one is admitting

I'm sure I'm not the only one today that is complaining about #TalkTalk breaching their fixed term contracts with the April price hikes. They are an utter joke, and even more unhelpful via phone. We fix our terms for a reason, to keep costs down. How is this even legal?!

@mrmarksteel I'm always shouting *******. Usually with some other expletives. Saying that just off to give TalkTalk some ****.

My call back for today has been changed again by text message. This is taking the ******* piss and I still have no broadband at all. Your company is taking me for a bloody fool. I want either my Internet sorted by the end of today or I am not paying for your service @TalkTalk

@ruarii23 @TalkTalk Yeah same been trying to get the to fix my non internet service since it was first installed in October. @talktalk are a bunch of cowboy scam artists and the customer service team literally do nothing to help!

@TalkTalk please talk talk to me. This is stressful and bad service. No update , no communication #CustomerService #badservice

@TalkTalk I want to cancel my broadband

@TalkTalk One of the worst customer service telephone system, poor voice quality and call drops after a long wait.