TalkTalk Outage in London, England

Chuck your best internet and TV provider at me @TalkTalk ain’t doing it for me no more nothing but trouble should of listened when everyone warned me 😡

@TalkTalk (2) to stay with your service?! It is not acceptable

@TalkTalk I’ve been on the phone for over 40 mins. Called one number first (the one on the website) to freeze our account while we move home. Been told to call another number to do so, been waiting on the line for over 20 mins. Shouldn’t be this difficult for a customer (1)

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

It’s like shooting fish in a barrel and I’m sure others have pointed it out but: Dido Harding is best known for presiding over huge data breach at TalkTalk - and now facing huge data issues at Test and Trace. IT does not seem to be a strong point.

@MichaelTakeMP She was in charge of TalkTalk when they had one of the largest data breaches ever. And, like all Tories, seems to fail upwards.

Now talktalk are gonna tell me this little rain is disrupting the service. If I scream.

Recently left @TalkTalk who provided me with the worst ever customer service. I am now with @zeninternet who have, so far, been brilliant. Happy to pay a little more for great customer service, courtesy and friendliness. @ZenInternetHelp

Hey @TalkTalk - are you running service or a swindle? People paying you money need to access what they’re paying for #BeyondUseless @TalkTalk

@ITV @itvhub um, so why is the app so poor right now? Doesn’t work on Nebula Capsule projectors, and ad breaks seem to keep freezing on talktalk tv box..?

@TalkTalk you lot are actually so ****, slowest wifi on the planet

@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

Remote support for a friend’s computer that was having strange issues. Teamviewer failed to connect so I figured this was related. An hour’s debugging later and it turns out the ISP (TalkTalk) is blocking Teamviewer as it’s used by scammers.

Thanks @TalkTalk for making me late for work. Everything fine 10 minutes before shift. Switch on laptop no WiFi. Great service.

@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

@elacha123 @DPJHodges Look at the #didoharding #talktalk scandal .... The official call centre was handing customer details to the scammers next door! I'm wondering when the #NHS typing will be taken back in house? Normally takes some severe malpractice payout to force them to do an about-face

@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

@TalkTalk Spent an hour on the phone listening to hold music trying to cancel my account. Is there a better way - I.e faster, way to do this please?

After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx

@TalkTalk you offer a service that's about as useless as a chocolate fireguard. I've been trying for 2 days not to pay my bill online but your website is shockingly sh*te to the point it won't even load.

@TalkTalk Internet is down again this morning in Swindon, SN5 area for me and both my neighbors.

@patchworkbunny Nice to see that TalkTalk appear to have a FREE service to block nuisance calls. Last time I looked at the problem, other suppliers were annoyingly expensive - nothing I couldn't afford, but why should I pay to block a criminal nuisance?

@TalkTalk Yo is London having some issues with the internet currently? I’m running on like 10 mbps download and 61 ping when I usually run on 70-90 and 0-10 ping.

@TalkTalk Were working on it WORKING ON WHAT IT CERTAINLY AINT MY SERVICE FAULT

@TalkTalk Not for everyone obviously All the false advertisement and total lies regards waiting on BT engineers. 2 weeks and still phone not working internet unavailable.... Are engineers on strike. No updates regarding progress. Absolute terrible

@bt_uk the problems ive had with #BT broadband are outrageous since 2012 when i had to use an internet cafe for 6 weeks as #Talktalk /BT couldn't even fix the faults. Forward till now and again the problems remain + a complete new line put in yet again! Useless!

Hello @TalkTalk, I am not wishing to renew my contract with you. After calling customer services, I have been informed that the system is down. Is there anyway I can do this online so I do not have to keep calling?

@TalkTalk the dm from customer service with the link to how o make a complaint appears to have deleted from the thread. It’s Wednesday. I have no service,no communication. #dreadful

@TalkTalk Had been advertised (and sold the contract) at 11mbps but has never reached above 5mbps. Couldn't tell you regarding upload speeds, but I won't lie, anything above zero would be useful.