TalkTalk Outage in London, England

@TalkTalk 3 times in 12h, 5 times down in 24h, this is just extremely poor.

@TalkTalk my internet is down for over an hour what’s happening?

@bOnlineLtd north London down again, you and @TalkTalk are really the worst broadband provider

@TalkTalk engineer came to connect my service - (new customer) dreadful and made no effort. Said he could not connect and left without a word. Before he left he complained his 9 weeks furlough was not enough! No wonder he never connected me. No heart in it. Dreadful

I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever

@TalkTalk is there a problem in the Richmond/SW14 area of London?

@TalkTalk our broadband / internet has cut out. Being sent worrying security alerts and links

@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?

@TalkTalk Internet is awful. Issues most days and no Internet atall atm 😠

@TalkTalk this is the worst experience I had with internet service would be getting 30-40mb qnd I’m getting 1mb, they don’t pick up the phone, and when talking through chat they said they would get me an engineer but never replied again

@BBCTheOneShow #complain #M&S# #TalkTalk r impossible for customer service

@PrincessAries99 @TalkTalk @emmaknight1986 @Christi90496608 The internet is good, but the customer service not so much 😬

Wouldn't trust an ex boss of @TalkTalk to run a welk stall outside a pub, never mind an impt public health service. Been trying to communicate with @TalkTalkGroup customer care for 2 wks. Like talking to an amoeba. All multi £billion companies are bad, some are worse than others.

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@TalkTalk my internet is down FOR THE THIRD TIME TODAY!!! You are absolutely the worst internet company I have ever had. I want out of my contract, as you have continually failed to provide what I pay for. Don’t know if yr incompetent or fraudulent, but either is unacceptable..

@TalkTalk my internet is down again. Second time today. You didn’t bother responding to my first tweet hours ago. Maybe you’ll respond to this. I am so bloody sick of your crap service. I’d be better off using smoke signals to communicate.

Despite numerous calls and messages and 11 reasurances I will have a call returned to offer a resolution . I am still waiting now four weeks and waiting for #talktalk

@TalkTalk the tv box is soooooo awful I need to cancel. No signal...totally awful..its made lockdown ten times worse

@btgroup 2/2 your phone lines are so busy we can't get through. Working from home, this is costing me a small fortune. Not just us in the locality either; if there's a problem do the decent thing and inform your customers. Going to @TalkTalk. Rather they nicked my data than this.

@TalkTalk In Hereford and getting buffering on my movies. Not a usual problem so not sure why. Am about to turn off my router for 20 mins and use my mobile data and hotspot. If the problem continues after this reboot I will formally complain. James Hunter.

@TalkTalk she is paying monthly and cannot recall the amount so her carer didn't pass the checks leaving the issue unresolved while she still pays the bill. She is 91 years old with no other way of communicating and it needs to be resolved ASAP

@TalkTalk @TalkTalk internet down again for the 20th time in 5 weeks

@talktalk My 91 yr old grandmother has had a broken phone/line for over a week and no one from Talk Talk has provided any support to resolve. She lives alone and cannot pass the security checks alone and b/c of GDPR you have not spoken to her carer, leaving her with no phone.

@BBCHughPym @Hepworthclare I did my home test last week .. as I live in a HIGH area ...posted it.. registered it... 6 days later NOT A THING MESSAGE OR EMAIL... Almost as bad as when I had a #TalkTalk contract

@TalkTalk you won’t be charged for the service you haven’t received. Also TALK TALK: here is 29 bill even though your bill should be 26 pounds and they charge it for the service you haven’t used coz they didn’t manage to connect it.

@TalkTalk no phone service. Dead line. Broadband working fine though..

@TalkTalk The internet is down in Bristol, this is the second time in as many weeks, what is going on?

@TalkTalk Hi. Can you please explain why the internet keeps dropping out and has done for a few days now. We live in Redhill, Surrey. It’s very frustrating and seems to be much worse in the evenings. We have NowTV and have been unable to watch any programme uninterrupted by Wi-Fi issues.