TalkTalk Outage in London, England

@TalkTalk my WiFi is currently down and was down last night too. I was in the middle of an important work project and am missing a meeting right now because of this. Are there issues in my area? This is of vital importance for me to have sorted ASAP.

@TalkTalk Very poor

@TalkTalk Fix London now!

@TalkTalk fix the ******* internet!

@TalkTalk Do I have to wait 30 days, because I already know this is not going to work. It's terrible

Why has @TalkTalk such a useless customer service?! How are you supposed to solve your internet problems if these chaps end randomly the conversations every 5 minutes?!

@TalkTalk You are the worst internet provider I have ever seen !!!! I moved a new flat and you gave me an appointment but nobody came!!!! I have not been on the internet for 2 weeks and you are not contacting me about it!!!!!!! You are the worst!

@sianirv @TalkTalk You are the worst internet provider I have ever seen !!!! I moved a new flat and you gave me an appointment but nobody came!!!! I have not been on the internet for 2 weeks and you are not contacting me about it!!!!!!! You are the worst!

@TalkTalk @Tynegall You are the worst internet provider I have ever seen !!!! I moved a new flat and you gave me an appointment but nobody came!!!! I have not been on the internet for 2 weeks and you are not contacting me about it!!!!!!! You are the worst!

@TalkTalk @BirguDevia You are the worst internet provider I have ever seen !!!! I moved a new flat and you gave me an appointment but nobody came!!!! I have not been on the internet for 2 weeks and you are not contacting me about it!!!!!!! You are the worst!

@TalkTalk Liarsss!! You are the worst internet provider I have ever seen !!!! I moved a new flat and you gave me an appointment but nobody came!!!! I have not been on the internet for 2 weeks and you are not contacting me about it!!!!!!! You are the worst!

@TalkTalk The engineer who came was meant to have escalated the matter didn’t. The issue is to do with a faulty cable outside. It’s now going to take another 2 days for the matter to be escalated. Your customer service beggars belief!

@TalkTalk why is my internet down 😫🙄

@TalkTalk @Nallow_ Mine is also down, has been since lunchtime, Talktalk customer service is a joke!

@TalkTalk my internets been down for 3 days and you aren’t replying on your messenger/won’t answer the phone. Tell me how this is good customer service?!

I’m so tired of all these unprofessional people at @TalkTalk ! I’d like a contract termination ASAP & you customer advisor just hung up on me after I had told her I’d like a termination

@TalkTalk O really u day here to HELP Well like I said 8 days ago my 80 years mum stuck in doors on her own no phone or internet since 20 feb SUPPOSED to send someone Saturday ( rang sat AM No couldn’t come not enough engineers GOT TO wait now till 8 March YOUR SERVICE SINKS 😡😡

Really poor customer service @TalkTalk. Broadband organised back in January, 6 days past hub delivery date, still no sign of it, 5 days past activation date & account still in active. Hours on the phone with no clear resolution! Aren’t you meant to encourage new customers??

@TalkTalk 7 days ago I left 25 message my mum who’s 80 has no phone stuck In doors u customer service is disgraceful 😡💩

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalk our internet is so bad. Trying to watch IPlayer and it buffers every couple of minutes!!! This is a joke, I paid for fast broadband and it’s got worse...

@TalkTalk @TalkTalk I have an engineer due to visit tomorrow morning between 7am-9am as my broadband was not working. The issue is now fixed so I need to cancel. I can't get through to anyone to cancel.

@virginmedia Not a lot since they don’t answer the phone, when it has been reported they advise too reset it but then it’s just the easiest option for you guys, @TalkTalk help me out this contract and get me onboard with you #nopigeonshavebeenharmedYET

@TalkTalk oh my goodness the most awful frustrating service we have ever had. Our broadband has been terrible for the last 4 weeks we called and a new router has been promised 4 times and still no delivery. Customer service keeps saying the same thing. I AM MOVING UNLESS SORTED

@TalkTalk hi, is there a problem in NG12, please? We currently have no internet. Have tried rebooting but the internet light on the router is off. Thanks

@TalkTalk The worst customer service ever experienced. Your call centre (who sound like they are in the middle a busy bar in London city) have caused so much stress and anxiety. Can someone pleased arrange a phone call as soon as possible. #TalkTalk #CustomerService

@TalkTalk ,You truly are horrendous. Even the guy who was going to call me regarding my complaint has cancelled giving no reason whatsoever. Just staggering.

@TalkTalk I managed to get through on the online chat and hopefully the issue is fixed. If it isn’t, I’ll try yet again.

Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Don’t bother with TalkTalk customer service it’s **** #TalkTalk