TalkTalk Outage in Glasgow, Scotland

@TalkTalk I have 2 connected, the service has been poor since I got it, I turn the box off for 5 mins and the same thing happens

@TalkTalk have the worst customer service I’ve ever experienced in my life. Also having my business broadband down for over 3 days with no sign of it being fixed is ******* horrendous.

Don’t normally do this but @TalkTalk are a shocking company to deal with I’d advise people against using them at all costs customer services are useless aswell you just go round in circles with them

@TalkTalk Yeah finally. Bit late after wasting my entire weekend on youse refusing to fix it. I'll be switching to sky.

@TalkTalk New router arrived. Everything connects but the internet still doesn't work.

@TalkTalk Nothing thats the point.. its the money i have wasted taking days off work waiting on ur engineers who dont turn up i have lost over 300£ being with your company since September last year and compensate me 18£ what a joke NEVER AGAIN

@TalkTalk is there a possibility that the services will ever be smooth running in the G75 area. Completely fed up of the quality of service🙄

@TalkTalk Yes, no ones actually stated what the problem is, or how long it will take so solve

My experience of @TalkTalk in a nutshell! Loading then my TV freezes at which point I have to reset every time I watch any player on youview. I’ve literally stopped watching television! Counting down the days till I can end this contract once and for all!!

@TalkTalk This is all part of the problem Zach - if you really wanted to know you would get someone to call me - even the manager I was speaking to never called me back! - I’ll just write to your CEO

I don’t use Twitter a lot but I need to post this about @TalkTalk - it’s truly the worst customer service experience I have ever had - my mum has dementia and their lack of empathy regarding this is staggering - I’ll be writing to there CEO in due course

@EE I’ve only had he WiFi for a couple of weeks I had the same problem with talktalk so moved to bt and had no problem with them but swapped to EE as bt had put their price up.

@TalkTalk Having issues with my internet today it’s constantly knocking me off ,router is flashing non stop ,can see on this thread many ppl up & down the country are having similar issues. Also has this issue got anything to do with scam calls saying internet being disconnected

@TalkTalk Having issues with my internet today it’s constantly knocking me off router is flashing non stop , are you having issues in the Glasgow area too as I can see on this thread many ppl up & down the country are having similar issues

@TalkTalk @TalkTalkTV shocking customer service was told that I don’t need my old broadband box nobody told me to keep the attached power line adaptor &now your saying it my fault and it will £55 to replace it!! No chance I will be cancelling my broadband with you! @bt_uk @SkyUK

@TalkTalk @TalkTalkTV shocking customer service was told I don’t need my old broadband box,but nobody told me to keep the attached power line adaptor& now your saying it my fault & it will £55 to replace it!! No chance I will be cancelling my broadband with you!@bt_uk@SkyUK

@_j_a_campbell Oh crap I meant to tweet this to TalkTalk. Oops aha.

Another 35 mins wasted trying to resolve a simple issue with @TalkTalk By far the worse customer service and broadband ever. #avoid

@TalkTalk Too late. I will be cancelling my services with Talk Talk. The customer service is enough to make me leave.

@TalkTalk The worst customer service ever! The issues I have have never been resolved nor have I not spent over an hour on the phone to get nowhere. Awful awful awful.

After the annoyance of traffic wardens and the dismay of watching fall out boy, a real positive of today is that my new broadband connection with Vodafone is 100000% better than the old talktalk one so life ain’t all bad

@TalkTalk I haven't moved there yet that is the problem you switched me a month to early

@TalkTalkGroup @TalkTalk I have now been without phone or internet for 4 days due to your error with my home move and now no one can tell me when it will go back on I need to wait another 72 hours for customer services to call me #getitsorted #talktalk #worstservice

@TalkTalk Yeah that's not working all that great either.

@TalkTalk my WiFi has been running really slow the past few days, it struggles to load YouTube videos etc. I've tried resetting it but no help. Any recommendations?

@TalkTalk Going in circles with your non UK call centre. Trying to get info on an installation today. Engineer whose no. was given says he’s no longer on the job. Help?

@TalkTalk No, nothing at all. Full of empty promises of a call back. Incident (180719-000868) registered officially today.

@TalkTalk Absolute disgrace of a service lately. Can't get a letter of deadlock on request. Now more than 5 working days since I was promised it. Not sure how many emails need sent to the "CEO office" . Your in breach of OFCOM regulations preventing issuing the deadlock letter.

@TalkTalk your customer service is appalling. I've spent 45 minutes on the phone so far getting nowhere for a complaint I've lodge that's gone unresolved 3 times. All I want is an engineer to come and look at it. I'm disgusted in the service provided.

why when you call @TalkTalk for a new deal after the end of your contract period they say they are transferring you to their "Loyalty" department who give you the exact same offer that anybody can get. Great "Loyalty" after 6 or 7 years of being a customer.

**** talktalk kmt

@TalkTalk @karavengeance Same here! I regularly take part in survey websites & keep getting the same error message when attempting to access any survey from Qualtrics. - works fine on my 4G but it won’t let me on wi-fi! Fix this now!

The @talktalk TV box is an absolute piece of crap! Can't fast forward at x30, doesn't record everything, app for TV doesn't set things to record and it glitches constantly! @SkyUK might be worth the £ purely for the box!

@TalkTalkGroup you're Internet is so slow big mistake switching to talktalk! 😑😑😑

@MartinSLewis interesting. I contacted both Sky and TalkTalk to cancel, and both hung up on me. Called both back successfully to continue convo and complain that they hung up. Could this be a trend

@TalkTalk I reported to customer service but they didnt understand and were not helpful at all😞

@kazthegeek @TalkTalk Hope they fix it before 72hrs @TalkTalkBizCare. I think that's your answer to why my broadband has been down

@Megan_Mckenna_ @ThreeUKSupport Same with @TalkTalk won’t let me cancel when it keeps cutting out and doesn’t work properly! #horrendousnetwork #shockingcustomerservice

@TalkTalk shocking network, shocking customer service - worst decision ever was to switch to you! Roll on next week when I can finally give my 30 days notice!

I’m SICK of having no WiFi @TalkTalk **** You for cancelling our order because of the previous tenants’ credit rating even tho I have a literal perfect score u bastards