TalkTalk Outage in Fulham, Greater London, England

@TalkTalk We are currently experiencing technical issues with my account..I trying to reset my password for tinyworld email..not been able to get into my account for more than a week

@TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information

@TalkTalk are literally the worst. No internet since Tuesday- called them everyday to sort it out. Made us wait all week the tonight us they will send an engineer on MONDAY! 👍🏼 10/10 shite company with 10/10 shite customer service 👏🏽👏🏽👏🏽

And the charges keep on going up. Now 2p a time to access @TalkTalk ‘s 1571 service! Time to start looking around for a new provider once my contract expires. #squeezingeverypenny #talkttalk #isitgoodtotalk

@TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk

@TalkTalk Still not working. Was promised it’d be Tuesday, and then promised it’d be yesterday and still nothing. I’m just plain being lied to......

@caspvr yh i know thats why I put the ( ) but I'll be getting my own line so I wont have a problem of other people being on it pretty sure aswell only BT have the Netflix problem never heard any1 on talktalk sky etc moan about it

@TalkTalk No... you have the surname and the post code.which has been on twitter before..NW10 1AJ.. I am the account holder, so can we cut the bollocks & just fix my internet 😁

@TalkTalk The new router you sent hasn't solved the problem. Still no internet

...@TalkTalk BroadBand is down in London YET again. Spoken to them and they can't even conform that there is a problem and only answer is to send a chargeable engineer!! Totally totally useless

@ErayTheDoughnut @TalkTalk You must move to Virgin ! Decent connection and their tv ain't bad

@TalkTalk is there any issues in E2 London, says we’re connected but internet isn’t working

@TalkTalk can you fix my internet please 😱

15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

@TalkTalk @TalkTalkGroup @TalkTalkBizCare in the 13 years as a costumer you sure had let me down before but this time after all those years . You messed up big time, but I guess loyalty is one way for you. 4 Days is way too long.

Those #talktalk or #BT scam phone calls that leave me seething, other than being obviously abusive, I’ve thought of 2 possibilities, say wait whilst I turn on my pc and leave ‘en hanging, or press my brass honker down the phone...

@TalkTalk I'm closing my account with you because no internet from you since Sunday is ******* unacceptable your service is absolutely shit so I've joined hyperoptic @Hyperoptic

@TalkTalk morning just spoke to the cust service team I need to cancel my installation today as I’m of to hospital

@TalkTalk No I’m a new customer. We’re buying a house that is a BT customer at the moment. We move in on the 13th.

@TalkTalk moving into new home. Decided to use your services. Someone in the team cancelled my order for installation. They are now telling me can’t get another appointment for 4 days!! Not a great start to a service.

@TalkTalk I’m paying for a broadband service that doesn’t work. I call and I sit on hold. I get referred to the text service and nothing happens. I speak to an operator who can’t fix the problem now because the accounts are down. This is by far the worst customer service ever!

@TalkTalk Just to let you know (yet again) I have no WiFi again although my router shows 4 green lights. It shows that the WiFi so slow that the html basic can't even load.

@charliehalkett @TalkTalk They're awful, you should switch away from them ASAP if you can. Some providers like BT will buy your contract out, if you switch to them, if you're lucky. :)

@talktalk worst customer service .... incompetent …. incomprehensible …inept & completely shambolic. do not use talktalk.

@TalkTalk Every issue under the sun, big lag spikes, terrible download speeds, constantly going up and down for no reason etc..

@TalkTalk You can help me by fixing your shit internet and making me not constantly lag

This internet is almost as bad as TalkTalk

@TalkTalk Oh shit sorry..will do.. but to be honest I don't really give a rat's @rse about my details being public... everyone knows who I am anyway

@TalkTalk Most #appalling #CustomerService trying to cancel account on three occasions x2 on phone x1 on live chat on x2 different days #system #incompetence #prevents - record of live chat instructing to close and cancelled direct debit will have to do!

@TalkTalk It as handles beautifully by your agent when I called to help. Please acknowledge her. Outstanding service.

.@TalkTalk I assume you are no longer providing internet service beyond 1994 capability. One week on and I have made a gross mistake selecting your service.

@TalkTalk That isn’t acceptable, to say, oh we can disrupt your work, cost me money and Time because of your failure. You have let me down massively and cost me money

@TalkTalk And i will continue to ask until I get an answer, I want compensation for this, I had to use up my phones data because of your failure. No one has given me an answer, this service is the worst

No internet since ~10am 😫 this is not how I expected my weekend to be. Please fix it ASAP @TalkTalk 🙏

He claimed 2 b from #talktalk proceeded 2 ask me install "teamviewer" obviously so i cld and him control of my device. Whn i refused 2 cooperate he began 2 verbally & racially abuse me. He clearly knew i ws customer 01273 404068 that ws his number i will be report 2 @metpoliceuk

@TalkTalk Yes and i emailed and contacted you online no has called me to date. Recieved call today from some indians someone called "paul" no idea what he was saying but began to verbally abuse clearly knew i was a talk talk customer.

@TalkTalk seriously! You have literally pulled the internet in Westminster at the worst possible time!

@TalkTalk This was my number 02080134547 and you gave me this number 02036431966 this has been a mess! Your BB has been on and off so i really want to go back to my old provider it will cost me more but atleast i will get the service i pay for and a company that actually values my custom

A nice surprise, @TalkTalk answered the phone straight away and resolved a contract boost issue on the spot. Agreed not to increase my boost by £2.50 for the remainder of the contract.

Im so pissed off that I have @TalkTalk internet it’s probably the WORST thing ever

@TalkTalk Wireless connection. Service on a few minutes then off. This has been going on for a couple of days

@irishayesha @TalkTalk It’s on them, they have to pay you £8 a day after 48hrs with no internet. Automatically happens in 30 days.. right result when my Now TV signal dropped.

The day I write a thread with my last month and a half experience in this 'network' provider, it will be the never ending thread. To summarize, again, avoid @TalkTalk at all costs.

@TalkTalk This is getting funny, @TalkTalk . The engineer was booked for today in the morning. 4:13pm and no engineer, therefore no internet. Bad news for me is that I need to stay with you until November... But it seems any penalty will worth the change...

You ain’t never experienced TalkTalk

Just appalled by the horrific service at @TalkTalk I have never dealt with more incompetent staff that could care less about help you. Condescending and just plain rude. #internetprovider #CustomerExperience

Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

For my UK friends...please avoid @TalkTalk and their network services. You will be more offline than online and they will not make the best as possible to fix it as soon as possible.

@TalkTalk in Rickmansworth seems to be down, cannot stream anything! So annoying, paying for a non premium service!

@TalkTalk The router is next to the stereo on the opposite side of the kitchen to the appliances - the same place as when I was with Vodaphone and had no problems whatsoever

@TalkTalk Finolla in Complaints was very helpful and was able to resolve the issue and put my parents on the contract they signed up for. At least made the 90 minutes spent on the phone worth it. Now to sort out the (lack of) broadband.

@TalkTalk Initially they were all WiFi. When one stopped working I tried wired and it didn’t help. Same issue shows as connected, no internet. It shows from the router admin console as connected too.

@TalkTalk Yo, my router ain’t working been on earlier but less disconnecting but now when I’ve tried turning it off and on it won’t come back on just won’t stop flashing amber any help

@TalkTalk you useless put in right passwords e mail and you refused it you never learn

@blazeymc91 Yeah man my connection has literally been down for 8 days now lol talktalk is shite

@TalkTalk TalkTalk shut down my internet without me asking, or any warning. Now telling me I have to get a new router which will be installed 30/10. Need better service than this.

Sick of ringing up, to be on for over an hour to be told there is nothing wrong. @TalkTalk over had no internet for over an hr. Their solution keep note of when you lose signal.😡

@TalkTalk Thank you. Customer services are going to look into it. And once that is cleared up (hopefully) can try and get some answers to why my parents are still without broadband a week after reporting it. I'm not popular for switching them to @TalkTalk

@TalkTalk Yes. As per the email chain below. A smaller drive with less data works perfectly when in the router. the full drive doesn't, but does work from my PC. Hence me thinking it is a router issue.

@TalkTalk Hello! Yes, I did. Finally chatting with support but not working yet...