TalkTalk Outage in Kingston upon Thames, Greater London, England

@TalkTalk Why has your service been buffering all day? Is there an issue in the Willesden area?

@Suskat1 @TalkTalk Omg,!!! Worst customer service ever. Today i was on the phone for amost 2 hours. The assistant changed my new contract from 20.95 to £24.95. Is this legal?

@TalkTalk Hi I desperately need a new router but I don’t have a phone with you but internet I do so I am unable to contact you lease HELP

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

Not one full day of internet for 10 days and no help whatsoever from @TalkTalk , hours wasted on the phone just being left on hold for 40 minutes, partner and I not able to do any work for days... supreme 👍🏼

@TalkTalk Tried messaging you because my router’s not working. Couldn’t remember my password so they sent link to change it (didn’t work) Can’t login to my account (same reason)Password change link also doesn’t recognise my landline no. Please help

@RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you

@TalkTalk any reason why the internet is out in Hackney? Your service is becoming steadily worse. Can we leave the contract early please?

Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?

@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help

@TalkTalk is there a problem with broadband in NW10? I can't access internet at all after following all your troubleshooting steps. Your texts says the connection is fine which is not!

@TalkTalk my internet is down, what can I do? Is there any issue? I'm working and need it back ASAP please somebody help.

@TalkTalk @TalkTalkGroup please help with my elderly neighbour. She’s 83 and her landline isn’t working. She’s tried contacting you via internet phone but is not receiving the assistance she requires. This is her lifeline. Please advise how I can direct her. Tried all checks CS

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@CarolineMarys @TalkTalk That is true! When you call the customer service they direct you to Live Chat! Like im using my minutes because I dont have internet!

What is going with service @TalkTalk - going round in circles trying to get help on 48-hour outage and no one available.

@TalkTalk i am having problems with your internet and your customer service is closed! You must be kidding!!!

@TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?

@TalkTalk I've just noticed you charged me £2.56 this month for "services in advance" - I've been with you for 2 months and the deal I agreed to included the first 3 months free! So why am I being charged anything right now?! Sort this out! Your customer service is appalling!

What's up @TalkTalk, or should I say what's down?

@TalkTalk Total loss of service here in the CF31 area in Wales too!!!! This is not acceptable!!! @TalkTalk

@TalkTalk My internet is down

@TalkTalk why do I have no service? I am currently thinking of leaving you. Disgraceful service lately

@TalkTalk anyone experiencing a sudden crap internet just after refusing their offer to upgrade (and to stick with them for extra 18 months?) Just curious to know if in the only unlucky one. I find hard to believe this is pure coincidence.

@TalkTalk my email has been hacked by someone called cezsar Gimenezz and is sending emails in Cyrillic script. There is now way I can change my password and all emails are being forwarded to them. This is a complete disaster and has disabled my @amazon account. HELP!

Another week leaving an elderly man on his own isolated because you can’t seem to fix a simple landline. One person fails to book the engineers appointment and then when you promise it’s booked, IT DOESNT GO AHEAD. What is wrong with you Talktalk?!?!

@TalkTalk **** still doesn’t work rather just have **** all than have your **** absolute scam

@TalkTalk crashed 3 times again today, messing up the children's online schooling. Over the last year crashed more than once a day. Disgusting service!