TalkTalk Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at TalkTalk
TalkTalk is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent TalkTalk outage reports came from the following cities: London, City of London, Weybridge, Southwark, Islington, Wallington, Southall, Hackney, Brentford, City of Westminster, Wandsworth, Uxbridge, Paddington, Camden Town and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of London |
Internet | |
| London |
Internet | |
| Weybridge |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Camden Town, England
@TalkTalk I would like to cancel the contract without being asked a million questions
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Camden Town, England
I can’t believe @TalkTalk are still trying to charge me money after they called me asking if I wanted to cancel my internet and I said yes!
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hillingdon, England
@TalkTalk This is getting funny, @TalkTalk . The engineer was booked for today in the morning. 4:13pm and no engineer, therefore no internet. Bad news for me is that I need to stay with you until November... But it seems any penalty will worth the change...
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Nicholas Foggin
(@Nick_convedo) reported
from
Kingston upon Thames, England
@TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
For my UK friends...please avoid @TalkTalk and their network services. You will be more offline than online and they will not make the best as possible to fix it as soon as possible.
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William H L Edgill
(@Edgillwhl) reported
from
Camden Town, England
@TalkTalk have you a problem with your phone service. Am trying to pay my bill but keep getting cut off when i get to this option please advise
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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Andy Stone
(@AndyStoneSheila) reported
from
Tottenham, England
@TalkTalk Sorry , Jo, I don't have the technical knowledge to answer that. The wireless is dead slow - unacceptable - I used online speed checker
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rich pizan
(@rich_pizan) reported
from
Watford, England
NEVER EVER switch to TalkTalk under any circumstances. They are rotten without a proper customer service hotline or technical support. You will regret switching trust me.
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Tony Hickson
(@Tony_Hickson) reported
from
Camden Town, England
@TalkTalk Can't sign in on other devices says incorrect password
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We Ah Guh Tek Down Babylon
(@Reemzestilo) reported
from
Wandsworth, England
You ain’t never experienced TalkTalk
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Susanaspsychicreadings
(@susanasambade) reported
from
Lambeth, England
@TalkTalk I'm trying to cancel my account with you but it's a nightmare. I finally get to the advisor just get a garbled voice. Tried today "complaint" instead and funny enough voice not garbled but couldn't help. Put through to right department...nada!!!
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bethany thomas
(@bethanythomas16) reported
from
Camden Town, England
@TalkTalk Apparently a openreach engineer needs to come out to have a look, but I’ve been given no timings or any information I’ve been paying for the service since I moved in a week ago and I’m not any closer to getting internet
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Carol Williams
(@CarolWilliams44) reported
from
Hillingdon, England
@TalkTalk I pay monthly for broadband, but your service only works in 1 room, now you want me to pay extra to get the service I already pay for 🙄😒 I think you have defaulted
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Sophie
(@bainbridgexo) reported
from
London, England
Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x
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Patrick
(@HSHPatrick) reported
from
London, England
Just appalled by the horrific service at @TalkTalk I have never dealt with more incompetent staff that could care less about help you. Condescending and just plain rude. #internetprovider #CustomerExperience
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Hammersmith, England
@TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Cooper
(@deluxe_man) reported
@TalkTalk connection been spotty all day in our area. Router has been connecting and disconnecting all day! Cambridgeshire CB6 area. You doing works or are you expecting us to put up with shite service yet again?!?!?!
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Looney toon
(@Looneyt79914673) reported
@TalkTalk so after 5 days 6+ hours on phone numerous dm aload of test apparently done on my line, 5 call backs that 0 happend, A new Wi-Fi hub that’s got restricted access youse now say there’s a network problem n a case manager will call back in 24 hours, what a joke this is
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Looney toon
(@Looneyt79914673) reported
@TalkTalk I have dm you over n over check your dm’s but 0 useful help is provided just a load of tripe taking me to another link where a go through same hoops, restricted internet through your end not myne,
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samah🧃
(@samah_mhn) reported
@TalkTalk Hey my call to talktalk customer service keeps getting cut off?
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Jason Ellis
(@Jasonellis3) reported
@TalkTalk I currently have no internet and haven’t all day, its saying there are issues on my line but I have no option to speak with someone. Who can I reach out to please?
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Obinna Uchella
(@ObinnaUchella) reported
@TalkTalk cancel my contract if you are not going to restore my services and stop debiting my account for services not rendered. that's stealing
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Looney toon
(@Looneyt79914673) reported
@TalkTalk why have this page saying you help, I’m going round in circles here Wi-Fi hub came saying iv got restricted service what is going on absolute shambles of a customer service department, can’t get a answer on phone either ????
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Judith Cherry
(@Ttalgi56) reported
Several hours after Openreach fixed my landline, which had been down for almost 40 days, TalkTalk sent me a series of messages, informing me that they had just been in touch with Openreach, who were now working on my line fault, and they would message me with any updates.🙄
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Obinna Uchella
(@ObinnaUchella) reported
@TalkTalk please; cancel my contract if the services can't be provided . I'm tired of calling everyday or begging to be helped on your DM. Please, kindly cancel my contract an fed up and frustrated at having to call ot text every single day.
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Obinna Uchella
(@ObinnaUchella) reported
@TalkTalk Cancel my contract please,and don't drag me to the dm and abandon me afterwards .I have been in this for close to a month ,what is the big deal with sending me an engineer? Please,I'm done. allow me move on to another serious company .