TalkTalk Outage in Richmond, Greater London, England

@BBCTheOneShow #complain #M&S# #TalkTalk r impossible for customer service

@PrincessAries99 @TalkTalk @emmaknight1986 @Christi90496608 The internet is good, but the customer service not so much 😬

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@TalkTalk my internet is down FOR THE THIRD TIME TODAY!!! You are absolutely the worst internet company I have ever had. I want out of my contract, as you have continually failed to provide what I pay for. Don’t know if yr incompetent or fraudulent, but either is unacceptable..

@TalkTalk my internet is down again. Second time today. You didn’t bother responding to my first tweet hours ago. Maybe you’ll respond to this. I am so bloody sick of your crap service. I’d be better off using smoke signals to communicate.

@TalkTalk terrible internet connection for the past few hours. Very erratic, on and off connection. Wife cannot work again. Line test says “a potential problem”.

It appears the talk talk wifi issues have been sorted. #talktalkdown #talktalk

@TalkTalk Hi. We’ve got an outage in NW105BR. Other residents in our block also reporting outages.

@TalkTalk Also, can’t get through to customer service, keep getting hung up on

@TalkTalk I am working from home, I have no internet and have deadlines today, your phone lines are also not working and cannot get through to you. Please tell me when this will be resolved - when I’ve just upgraded my broadband package...

@TalkTalk Yes, your internet is not working!

@TalkTalk my WiFi is down yet again and trying the phone line multiple times gets me nowhere, it just says to call back in a couple of hours and hangs up. Please advise. Broadband is essential for ppl right now and this is terrible customer service!

@TalkTalk once again my internet is down.

Looks like the issue is with TalkTalk. Everything is working fine over 4G.

@prithyyy @TalkTalk Talktalk are quite possibly the worst internet provider out there! Got my whole family to sign up with them last year and they are all cancelling their contracts as soon as they are able to. Absolutely horrific and I am going to make sure I warn as many as possible!

@TalkTalk no internet for 40 min is there any problem in my area n15 please let me know it’s bit annoying now thanks

AND my sweet little grandma’s internet isn’t working either, she’s isolating alone, y’all are the worst @TalkTalk 🥺😡😢

@TalkTalk wifi today is absolutely horrendous. I had wanted to change supplier before because of dire customer service but this is now interfering with my ability to work from home

mfs called TalkTalk but they cant tell me why their internet speed is ****

@TalkTalk You already have message from me we have week of discussion. Internet drop issue. You sell different package to different person there is no standard. Someone get 60mbps finer plan for £20 some get it for £25 I don’t know how

@plusnethelp 2/2 internet was working fine Mon' am when still with talktalk. Internet has been sketchy since you took it over Mon pm. I had to take leave to sort this out as unable to do my job.I have done your help videos.Can you help & provide me with reliable internet service please

@Tyrion_The_Wise @virginmedia I can get 50Mb fibre off them for 27 a month. TalkTalk look good value, but I've heard their customer service is appaling.

@JollyJells @_th4t_guy @TalkTalk Down in Bournemouth since 6 pm

@TalkTalk Your Internet appears to be down in the IV30 Moray area...

@TalkTalk Hi there How do I check if my area is suffering with an outage in regards to broadband? Been having serious issues this evening... Kind Regards

@CodeHarvZZ @TalkTalk @TalkTalkGroup MOM FIX THE INTERNET

@TalkTalk when are these issues going to be sorted, you're supposed to be providing me with max 70mb download and I'm currently not even reaching 20, its beginning to be a joke.

@TalkTalk and another thing. I don’t have a landline number so give me an option to tell you that on your phone service!