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TalkTalk

TalkTalk Outage Report in Richmond, Greater London, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent TalkTalk outage reports came from the following cities: Hounslow, London, Ealing, Croydon, Hammersmith, Woking, City of Westminster, Islington, City of London, Weybridge, Southwark, Wallington, Southall, Hackney, and Brentford.

CityProblem TypeReport Time
Hounslow Internet 23 hours ago
London Wi-fi 2 days ago
Ealing Internet 3 days ago
London Internet 4 days ago
London Internet 4 days ago
London Wi-fi 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • vikki250
    vikki lambert (@vikki250) reported from London, England

    @TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

  • AlbertoLoredoP
    Альберто Лорэдо (@AlbertoLoredoP) reported from Hammersmith, England

    @TalkTalk is there a problem with broadband in NW10? I can't access internet at all after following all your troubleshooting steps. Your texts says the connection is fine which is not!

  • mazpaul16
    Marion Evans (@mazpaul16) reported from Hillingdon, England

    @TalkTalk Hi I desperately need a new router but I don’t have a phone with you but internet I do so I am unable to contact you lease HELP

  • vikki250
    vikki lambert (@vikki250) reported from London, England

    @TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

  • inquisitivenars
    Freddie (@inquisitivenars) reported from Camberwell, England

    @TalkTalk i am having problems with your internet and your customer service is closed! You must be kidding!!!

  • _Ayifas_
    Saphi (@_Ayifas_) reported from London, England

    Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

  • NicolaWilding77
    Nicola Wilding (@NicolaWilding77) reported from Croydon, England

    @TalkTalk @TalkTalkGroup please help with my elderly neighbour. She’s 83 and her landline isn’t working. She’s tried contacting you via internet phone but is not receiving the assistance she requires. This is her lifeline. Please advise how I can direct her. Tried all checks CS

  • JavPedraza
    Coach Jav (@JavPedraza) reported from Wandsworth, England

    @TalkTalk why do I have problems with my fibre every single weekend?

  • marginalworld
    Anna Vincent (@marginalworld) reported from Hackney, England

    @TalkTalk Internet in Hackney, London went down at 00:01. Anything to do with the scheduled maintenance mentioned on your website? Several router restarts and nothing. This is a near-daily occurrence. Not workable. Please sort it out.

  • inquisitivenars
    Freddie (@inquisitivenars) reported from Camberwell, England

    @CarolineMarys @TalkTalk That is true! When you call the customer service they direct you to Live Chat! Like im using my minutes because I dont have internet!

  • lizzieorchard
    Lizzie Orchard (@lizzieorchard) reported from Hackney, England

    Not one full day of internet for 10 days and no help whatsoever from @TalkTalk , hours wasted on the phone just being left on hold for 40 minutes, partner and I not able to do any work for days... supreme 👍🏼

  • careyanita
    Anita Carey (@careyanita) reported from Camberwell, England

    @TalkTalk Tried messaging you because my router’s not working. Couldn’t remember my password so they sent link to change it (didn’t work) Can’t login to my account (same reason)Password change link also doesn’t recognise my landline no. Please help

  • deveena_r
    Deveena R (@deveena_r) reported from Brentford, England

    @TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?

  • mddowner
    Matthew Downer (@mddowner) reported from Hackney, England

    @TalkTalk any reason why the internet is out in Hackney? Your service is becoming steadily worse. Can we leave the contract early please?

  • vikki250
    vikki lambert (@vikki250) reported from London, England

    Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

  • CharlotteA_PR
    Charlotte Ashton (@CharlotteA_PR) reported from Richmond, England

    @TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.

  • GWagner1976
    gogiftsgalore2017 (@GWagner1976) reported from Hounslow, England

    @RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you

  • gingerLadd73
    Ginger Hammer (@gingerLadd73) reported from London, England

    @TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

  • RaquelMucho
    Raquel Mucho Más (@RaquelMucho) reported from Hammersmith, England

    @TalkTalk my internet is down, what can I do? Is there any issue? I'm working and need it back ASAP please somebody help.

  • CarolineMarys
    Caroline Mary (@CarolineMarys) reported from Wandsworth, England

    What is going with service @TalkTalk - going round in circles trying to get help on 48-hour outage and no one available.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • WebkinsWorld
    Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    @emmatown4 @TalkTalk Thanks so much! I’m so upset about having no broadband whilst I’m ill. They didn’t need to come in to change it to not working so I can’t see why they won’t revert it back. Think I might change my internet supplier now after being a loyal customer for so long!

  • akhludsyed7340
    אכלוד (@akhludsyed7340) reported

    @Plusnet @TalkTalk @TheMossadIL Plusnet is daylight robbery for one day of their substandard internet service that left two computers damaged, a router nearly bricked and incurred £180 bill for 1 days of connection as they informed incorrectly the cancellation clause!

  • Liams_Dead
    Liam, but I'm a ghost (@Liams_Dead) reported

    @TalkTalk why are we paying for your wifi if it doesn't work?

  • BillyCrook16
    Billy Crook (@BillyCrook16) reported

    @TalkTalk WiFi light is on but no connection sort it out TalkTalk or it's a Cancel Cancel

  • Unique_Yaniq
    Mz Makavelli (@Unique_Yaniq) reported

    The level of incompetence at @TalkTalk is beyond me. 3 months just to change an address and it's still not done. Agent straight out lied to me on the phone then all of a sudden, she has connection problems

  • MuhammadMahfooz
    Ch. Muhammad Mahfooz (@MuhammadMahfooz) reported

    @TalkTalk What kinda help.. you people are useless luke your internet

  • blondebarbench
    BobbyDavro's Blonde Bar Bench Beer Bandit (@blondebarbench) reported

    @LesMalpas @TalkTalk Ask for compensation. I had that problem. Their **** up, their liability. Get them to reimburse some of the time off your next bill.

  • nocontextrelo
    Aramis (@nocontextrelo) reported

    Virgin Media is so **** i'd rather be with talktalk rn

  • g12im92
    Matt Cliffe (@g12im92) reported

    @TalkTalk very disappointed. Went for the fibre 65 package. Waited 2 weeks for engineer to come. Internet extremely slow (in kbs) after installing which is apparently enough to go Live. Turns out, fault at the exchange. Have to wait another few days for it to HOPEFULLY work.

  • LADS____
    (@LADS____) reported

    @TalkTalk I’ve DM’ed you about my problem and I’ve got no response. I’ve called and I’m told you’re closed when you’re not. I need someone to help me with internet as I’m working from home. Asap.