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TalkTalk outages and service status in Richmond, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at TalkTalk

TalkTalk is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent TalkTalk outage reports came from the following cities: Hammersmith, and Morden.

CityProblem TypeReport Time
Hammersmith Internet 13 days ago
Morden Internet 17 days ago
Hammersmith Wi-fi 22 days ago
Hammersmith Wi-fi 29 days ago
Hammersmith Internet 1 month ago
Hammersmith Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ProOnlineLearn
    Ella Nichols (@ProOnlineLearn) reported from Brentford, England

    @TalkTalk Hi Zach, as per my previous tweet no Internet since yesterday. Orange light only on a modem. We called you twice and second time we were told there was an outage. Please check other tweets and messages as people are commenting on it quite a lot.

  • ndeyemusic
    N'Deye 🧜🏾‍♀️ (@ndeyemusic) reported from Brentford, England

    My internet is not running smoothly since this morning, a lot of images freezing @TalkTalk you better get yourself together, you never had a good service but this is not the time to play seriously

  • ShivzBelle
    Shivz Belle (@ShivzBelle) reported from Merton, England

    15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

  • Aizaz58542395
    Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk Been sending so many DMs with no response. I'm fed up. You just cannot phone me to help. Been leaving so many messages. You've even set up another direct debit but still refuse to send someone to help set me up. I'm disgusted.

  • RaquelMucho
    Raquel Mucho Más (@RaquelMucho) reported from Hammersmith, England

    @TalkTalk once more your service is down. What is happening now? This is awful, I can't wait to finish our contract. Can somebody please make this work ASAP? I am working from home and you are not reliable at all. I am so extremely disappointed, please help now.

  • sjr66qpr
    Robbo (@sjr66qpr) reported from Richmond, England

    @TalkTalk @WakeupWWeechy We've all tried rebooting it doesn't work and more annoyingly you don't even recognise their is an issue

  • BrixDez
    Paul O'Connor 🇮🇪 🇬🇧 🇪🇺 🇺🇦 #FBPE #FBR #BLM (@BrixDez) reported from Wandsworth, England

    @_TimMcSweeney @TalkTalk Abysmal service for someone who has been with them that long!

  • louwhu16
    Lou93x⚒️ (@louwhu16) reported from Worcester Park, England

    @TalkTalk any idea when service will be back up and running in my area? DA119AZ- just unacceptable to say that an engineer is on their way soon when people rely on their internet for work.

  • RaquelMucho
    Raquel Mucho Más (@RaquelMucho) reported from Hammersmith, England

    @TalkTalk my internet is down, what can I do? Is there any issue? I'm working and need it back ASAP please somebody help.

  • MustBeTheJanay
    Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    @TalkTalk I've not heard anything for while regarding my issue with internet

  • JustineESand
    JUSTINE (@JustineESand) reported from Hammersmith, England

    @TalkTalk the worst company in the world! No working internet for six months! Now need to cancel as I am moving home! They can’t do that!!! They can only keep charging me for a service that does not work!!!!

  • MustBeTheJanay
    Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    @TalkTalk I connected to the test socket using the filter sent with the hub and still without Internet. Still have the Amber light flashing. Thanks for you help.

  • ArtHertz
    Dennis Da Silva / ArtHertz (@ArtHertz) reported from Kensington, England

    Virus is one thing but internet outage!!! #outage #talktalk

  • EndzoneFilms
    Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England

    @TalkTalk once again my broadband is down. Went from flower than molasses to nit working at all. And yes, I have rebooted. Twice.

  • jsimpson74
    Johnny Simpson (@jsimpson74) reported from Merton, England

    @TalkTalk your customer service is shocking !!!! Unable to provide suitable WiFi and your Chat team robotic with their replies !!! What is the point of paying for substandard WiFi ? #mugs

  • ActorSamah
    Samah (@ActorSamah) reported from Hammersmith, England

    @TalkTalk Why has your service been buffering all day? Is there an issue in the Willesden area?

  • Aizaz58542395
    Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk Your company has treated me appallingly. I made the mistake of moving. And now with all your technology cannot resume service at my new residence. Awful service. I am disgusted

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @TalkTalk Oh shit sorry..will do.. but to be honest I don't really give a rat's @rse about my details being public... everyone knows who I am anyway

  • JohnSW20
    John Paul Bounds (@JohnSW20) reported from Merton, England

    @TalkTalk nearly 3 hours on your online chat to be told that I need to pay for more equipment to make your WiFi work. After nearly 20 years as a loyal customer to get this level of service shocking. #talktalk #shockingservice #broardband #talktalkbroadband

  • MustBeTheJanay
    Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    Hi @TalkTalk Had no Internet for 24 hrs. Restarting or resetting the router has done nothing. Can you help?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterDeacon2
    Peter Deacon (@PeterDeacon2) reported

    @TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, can’t log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?

  • WF2K_
    Kerrie (@WF2K_) reported

    @TalkTalk I know because I've been told exactly that by your team and I never said I was frustrated? So I'm not sure why you assumed that.

  • llqdave
    Dave O (@llqdave) reported

    @TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.

  • proco007
    MorgothTheRabbit (@proco007) reported

    @PaulUtd16 @TalkTalk There's a reason why I binned them off years ago. Simply awful company. I hope @TalkTalk do the right thing. For a change.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @Martin_Law We’ve continued to provide TalkTalk email service free of charge for some time. We’re unfortunately unable to continue offering it at no cost. Providing a high-quality email service requires ongoing investments in infrastructure, security, and innovation. -Phili

  • homegoal
    angela pring (@homegoal) reported

    @TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported

    @TalkTalk why is your WiFi so slow atm

  • WF2K_
    Kerrie (@WF2K_) reported

    @llqdave @TalkTalk @TalkTalkGroup They did that to me as well until I sent them a blunt response. And no, talking to customer service on here doesn't help much at all. They have less access than those on webchat and email etc.

  • FAZILLION
    Fazillionaire (@FAZILLION) reported

    @TalkTalk I refuse to pay the cancellation fee or call this number. I need an express guarantee that I will not be charged an exorbitant cancellation fee for a service I have not used yet. This is the only action I want from TalkTalk..

  • JoeGriffin1989
    Joe (@JoeGriffin1989) reported

    @TalkTalk you have an offshore complaints team that sadly are not taking accountability and do not seem to grasp the seriousness of the issue. They do not seem to pass on notes on a system as every person I speak to doesn’t realise the full story. Lots of broken promises and lies