TalkTalk

TalkTalk Outage Report in Richmond, Greater London, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Richmond, Greater London, England 12/12/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Phone (5%)

    Phone (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent TalkTalk outage reports came from the following cities: Hampstead, London, City of Westminster, Paddington, City of London, Hammersmith, Southwark, Croydon, Hounslow, Camden Town, Hackney, Wandsworth, Ealing, Woking and Mitcham.

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City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCity of Westminster Wi-fi
United KingdomPaddington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MustBeTheJanay Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    Hi @TalkTalk Had no Internet for 24 hrs. Restarting or resetting the router has done nothing. Can you help?

  • ChristelEternal leave me alone (@ChristelEternal) reported from Lambeth, England

    My internet has been down for six hours .. what is going on? @TalkTalkGroup @TalkTalk

  • MustBeTheJanay Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    @TalkTalk I've not heard anything for while regarding my issue with internet

  • Aizaz58542395 Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk Your company has treated me appallingly. I made the mistake of moving. And now with all your technology cannot resume service at my new residence. Awful service. I am disgusted

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • Mixyezpitlek JDA:NEWS:STUFF ꝏ #FreeNazanin #FBPE #FBPA (@Mixyezpitlek) reported from Ealing, England

    @TalkTalk we have lost internet and broadband here at W5 1SQ. At around midnight. Can you fix?

  • EternalNomad Anshul Raja (@EternalNomad) reported from Camberwell, England

    Having absolutely no luck with the chat function @TalkTalk and your tel no keeps cutting me off. Please call me and be prepared for a termination of contract for your terrible service

  • YPMCharity Young People Matter (@YPMCharity) reported from Lambeth, England

    Unfortunately, our internet service is down due to @TalkTalk technical issues. If you have been trying to contact us via email, rest assured we are responding as quickly as possible, remotely and even outside of normal business hours. 🛠 TT have promised to expedite a solution

  • MustBeTheJanay Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    Customer service is so rarely good from phone/broadband providers. Currently @TalkTalk are proving so frustrating and stop answering your messages with no explanation. Who should I change to?

  • freedmanhp4 David Freedman #RejoinEU (@freedmanhp4) reported from Harrow Weald, England

    @TalkTalk My 92 year old mother who lives alone has had no landline or internet or medic emergency line for 48 hours. You’ve cheerfully acknowledged the logged outage in an email that she (obvs) can’t access. When are you going to fix it?

  • Aizaz58542395 Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk Been sending so many DMs with no response. I'm fed up. You just cannot phone me to help. Been leaving so many messages. You've even set up another direct debit but still refuse to send someone to help set me up. I'm disgusted.

  • MustBeTheJanay Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    I am getting incredibly frustrated with @TalkTalk and a hub that still working. Paying for a service that isn't working for 7 days.

  • Bubblylass13 Glor (@Bubblylass13) reported from London, England

    @TalkTalk hi I’ve had no internet since yesterday can internet icon on router still doesn’t help. Pls respond I don’t know what’s going on but I need this sorted ASAP

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • JohnAlty1 John Alty (@JohnAlty1) reported from Hackney, England

    Some friendly advice for @TalkTalk, with whom I’ve been in Twitter contact for the last 20 hrs. Sometimes talking to people is actually more efficient for you than asking no doubt well intentioned Twitter messages which repeatedly fail to understand the problem.

  • Aizaz58542395 Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk I've had such a terrible experience with TalkTalk. I moved from Leicester last week. I have no phone,TV or internet. Been talking to them every other day. Customer support has been non existent but they don't stop taking the money by DD. Awful experience anyone else???

  • MustBeTheJanay Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    @TalkTalk have not recieved any help from DM for a while.

  • MustBeTheJanay Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    @TalkTalk I connected to the test socket using the filter sent with the hub and still without Internet. Still have the Amber light flashing. Thanks for you help.

  • MustBeTheJanay Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    @TalkTalk hi I still need help sorting out my Internet. It was very frustrating yesterday when I had gone through various checks with someone via DM only to then not get a response for 4 hours.

  • laurencec123 laurence 🇻🇳 (@laurencec123) reported from Wandsworth, England

    @TalkTalk hi, is the service down across London currently? Broadband has gone haywire.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • justindoo Justin Doo (@justindoo) reported

    @TalkTalk why is it impossible to communicate with you except via premium number (as a non TalkTalk customer on-behalf of a ceased TalkTalk customer). Why do you not have online chat where problems can be resolved swiftly? Why are you so deliberately non-customer friendly?

  • S0UNDK1LLAH66 Darren *Life Is Overrated* Richardson (@S0UNDK1LLAH66) reported from Great Yarmouth, England

    @JaneyLlou @Ksz24352334 @nadhimzahawi Even so, funny how it takes that long to bring them to book. That is the problem of our whole system as a whole. Putting in misappropriates. Harding had a huge info leak at TalkTalk. I think it was deliberate. Track & Trace case & point.

  • RevColz Bob (@RevColz) reported

    @TalkTalk My broadband has been down all night. I run a line test and your rubbish system just says "Oops, there's been a technical issue!"... Really helpful!! Can someone contact me to sort this out please!!

  • ieupiano Ieuan Jones (@ieupiano) reported

    @TalkTalk Good Morning, I've been on the phone for an hour and a half trying to cancel my talktalk account! Why is it so hard to close my account?

  • IRP2020 Imran (@IRP2020) reported

    @TalkTalk 2 weeks later and still not resolved. Every day is Groundhog Day. I must have spent 7-8 hours trying to resolve this with you. I will now be cancelling my contract but the immediate issues need resolving.

  • Urban_Satirist Peter James (@Urban_Satirist) reported

    @justwearmasks Resigned as CEO of TalkTalk owing to their network being hacked by criminal gangs. She should be on Universal Credits.

  • mainlymono Paul Smith (@mainlymono) reported

    @TalkTalk done that. you refuse to help

  • Huggy23837431 Huggy (@Huggy23837431) reported

    @TalkTalk Is there any chance of resolving the lack of internet availability to a single mum with 3 children out. I'm sure you don't need telling how important the internet is to a child's education. It's only been 5 weeks so far so your service is pretty poor

  • Dalo85216 Dave Lowe (@Dalo85216) reported

    @TalkTalk when are you guys gona sort this out? Our internet has been down since 4am tuesday morning. My partner has repeatedly phoned you and used your online services to check things and all you have said is that there is a problem,you dont know what it is or when it's fixed!

  • IRP2020 Imran (@IRP2020) reported

    @TalkTalk Your engineer visited on Tuesday 2nd and has confirmed that everything is functioning internally and that it is a problem with the BT line and that BT Openreach are needed to resolve that. Yet I am going around in circles with your agents via twitter. Please see DM conversation