TalkTalk Outage Report in Richmond, Greater London, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent TalkTalk outage reports came from the following cities: Paddington, London, Hackney, Hampstead, Wandsworth, Croydon, Hounslow, Ealing, City of Westminster, Southwark, Wembley, West Drayton, Hammersmith, Woking and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead
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bethany thomas
(@bethanythomas16) reported
from
Camden Town, England
@TalkTalk Apparently a openreach engineer needs to come out to have a look, but I’ve been given no timings or any information I’ve been paying for the service since I moved in a week ago and I’m not any closer to getting internet
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.
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rich pizan
(@rich_pizan) reported
from
Watford, England
NEVER EVER switch to TalkTalk under any circumstances. They are rotten without a proper customer service hotline or technical support. You will regret switching trust me.
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎
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Sophie
(@bainbridgexo) reported
from
London, England
Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x
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Yvette Twagiramariya
(@Yvethi) reported
from
Paddington, England
@TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Hammersmith, England
@TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!
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Tony Hickson
(@Tony_Hickson) reported
from
Camden Town, England
@TalkTalk Can't sign in on other devices says incorrect password
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Camden Town, England
I can’t believe @TalkTalk are still trying to charge me money after they called me asking if I wanted to cancel my internet and I said yes!
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Susanaspsychicreadings
(@susanasambade) reported
from
Lambeth, England
@TalkTalk I'm trying to cancel my account with you but it's a nightmare. I finally get to the advisor just get a garbled voice. Tried today "complaint" instead and funny enough voice not garbled but couldn't help. Put through to right department...nada!!!
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Nicholas Foggin
(@Nick_convedo) reported
from
Kingston upon Thames, England
@TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!
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Andy Stone
(@AndyStoneSheila) reported
from
Tottenham, England
@TalkTalk Sorry , Jo, I don't have the technical knowledge to answer that. The wireless is dead slow - unacceptable - I used online speed checker
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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Carol Williams
(@CarolWilliams44) reported
from
Hillingdon, England
@TalkTalk I pay monthly for broadband, but your service only works in 1 room, now you want me to pay extra to get the service I already pay for 🙄😒 I think you have defaulted
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Clare Maxwell
(@claretastic) reported
from
Paddington, England
@TalkTalk Asking a customer to use their mobile data is MENTAL! No connection. Terrible start for a new customer.
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Camden Town, England
@TalkTalk I would like to cancel the contract without being asked a million questions
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William H L Edgill
(@Edgillwhl) reported
from
Camden Town, England
@TalkTalk have you a problem with your phone service. Am trying to pay my bill but keep getting cut off when i get to this option please advise
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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The Shy Porg
(@TheShyPorg) reported
@TalkTalk How can I speak with a person instead of your dumb computer system? Your internet service is so bad that I simply want to cancel and move on...
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Cianne Cass
(@ciannegcx) reported
Does anyone’s else’s wifi with @TalkTalk just give up after midnight? It’s been like this since august. They’ve sent 3 engineers out- couldn’t fix it and now won’t let me leave the contract. I’m not paying for a wifi I can’t use consistently.
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Nick Boczek
(@BoczekNick) reported
If anybody out there is thinking of using TalkTalk as your internet provider then think again. They close on Sundays so if you need help. Forget it. My lovely wife has been led a merry dance for the last 3 hours 😞
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Pete Keeley
(@petekeeley62) reported
@TalkTalk As it was my mums account and you don't know her name or account number, then this is just an automated email response and you're not doing your best to fix it really are you. Platitudes don't fix things.
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Matt Greenwood
(@mattg1502) reported
@TalkTalk I’ve just logged into my email account and all my emails have gone. Same on my iPhone too. Please help!!
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Tricia heaps
(@HeapsTricia) reported
@TalkTalk I sent a change of name form back to talktalk which was sign and tracked 17th September to be told it would be done by the 29th September then was told it would be done by the 13th October still not done I have spoken to 8 different agent and still no help
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Pete Keeley
(@petekeeley62) reported
3 hours of my life wasted today with @talktalk live chat customer service, & got nowhere, now told they've escalated the case and i'll hear back in 3 days. I know what the problem is, I told all 3 advisers what the problem is. I JUST NEED A NEW PAIRING ADAPTOR. Woeful service.
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Byedon2021
(@RevolutionCall3) reported
@TalkTalk my broadband has just gone down, i have reported it to your answer phone and received a text saying there is a fault, is it down in my area BT17 and likely to being looked at now??
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whos8
(@whos81) reported
@TalkTalk @TalkTalkGroup makes one wonder, but surely not a #talktslk specific problem. Been with you for 8 years but unable to get the same terms on my broadband as new customers. Crazy world we live in …
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Robert McFerret
(@BobbyMcFerret) reported
@TalkTalk Unreliable broadband for two weeks now, and speeds are below guaranteed level anyway. Diagnostic test says no problems but I’m sitting here with no broadband. How can this be sorted?