TalkTalk Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at TalkTalk
TalkTalk is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent TalkTalk outage reports came from the following cities: London, Hackney, Wembley, Harrow, Hammersmith, Croydon, Paddington, Southwark, Camden Town, Merton, Harringay, Hampstead, City of Westminster, City of London and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
TV | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@TalkTalk I’m a key worker and have had to keep using my data when at home because your WiFi is so bad! It’s costing me a lot of money with my provider!!!! Not happy🤬
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Clare Wiggins
(@clarerwiggins) reported
from
Camberwell, England
@TalkTalk how can I get through 2 u 2 fix my dads broadband (he is 83 years old & that is he’s only contact with the world) every time I try 2 call u cut me off
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Carolyn Saunders
(@EndzoneFilms) reported
from
Wandsworth, England
@TalkTalk Gee, here’s a surprise. My broadband is down. Usually it works so well. *sarcasm* Getting super tired of not being able to get any work done because of your utterly crap service. It is virtually useless. #worstbroadbandever #talktalk
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Nicola Treadaway
(@treadaway30) reported
from
Harrow Weald, England
So 76 year old isolating parents only have access to family via internet cant upgrade their poor package - bought them a portal and it’s connection is poor due to @TalkTalk lack of service and care.
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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Pabs
(@PaulLKnox) reported
from
Hackney, England
@TalkTalk my partner's gran is isolating alone and is 86 years old. Her internet hasn't been working for a week and we've called the automated line but no one has got back yet. She's in the vulnerable category and we need to get her back online. Any help would be appreciated.
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Amelia✨
(@JaynePadmore) reported
from
Whyteleafe, England
@TalkTalk my WIFI isn’t staying connecting/on for longer than 5 minutes it drops out constantly for the past 3 days, tried using other sources (website, message support and call support) but nothing is available, can someone from your team please tell me how to resolve this! X
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sillynah
(@sillynah) reported
from
Kensington, England
You utter bastards @TalkTalk I can’t wait to move away from your shit shit shit service ... watch a Instagram story, nope, not enough WiFi. Don’t use Covid as an excuse you’ve been SHIT FOR AGES
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Cyprian De Coteau
(@CyprianDe) reported
from
Islington, England
@TalkTalk I’m using the main TV antenna! The screen does not say there are any errors. I’ve given up calling the tech support because of language barriers & their impatience! I’d prefer an engineer visit. I can take the necessary precautions to facilitate this!😷
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Clare Wiggins
(@clarerwiggins) reported
from
Camberwell, England
@TalkTalk @TalkTalkGroup my dad is an 83 year old man who has now had no way of contacting anyone cos he’s line is down and there is. NO WAY of contacting anyone at TalkTalk
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
@TalkTalk sort your shit network out.
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Dean Funk
(@mrdeanfunk) reported
from
Spelthorne District, England
@TalkTalk hello. Our internet connection has been intermittently poor since yesterday. My wife is working from home and it took her ages to upload and download work yesterday. Very poor.
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Carolyn Saunders
(@EndzoneFilms) reported
from
Wandsworth, England
@TalkTalk I will DM you AGAIN but you have to understand that I have DM’d you every bloody time this happens and I am quite frankly tired of DMing you, because you say the same thing every time and it never helps. Third world countries have more reliable wifi than talktalk. Do better.
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N'Deye 🧜🏾♀️
(@ndeyemusic) reported
from
Brentford, England
My internet is not running smoothly since this morning, a lot of images freezing @TalkTalk you better get yourself together, you never had a good service but this is not the time to play seriously
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Heather Duster
(@Heather_Duster) reported
from
Camberwell, England
Hi @TalkTalk It's now officially been one whole month without WiFi... Your customer service has been terrible your complaints department is awful and we've been left jumping through hoops to get your attention to get the problem solved. Not good enough.
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@TalkTalk Can you please cancel my contract...PM me...thank you
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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Dennis Da Silva / ArtHertz
(@ArtHertz) reported
from
Kensington, England
Virus is one thing but internet outage!!! #outage #talktalk
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@TalkTalk As an aside the only response/contact I’ve had from you is to tell me when my bill is due for a service I cannot access.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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zyl 🌩
(@isabelswift2413) reported
@TalkTalk Hello, I am having issues logging into my account, tried the app and website but I keep getting "Sorry your email address is not recognised.". Please help, thanks!
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Vintage Cyberdog
(@VCyberdog) reported
@TalkTalk @TalkTalkBizCare 11:20 and @talktalk still down in Slough. I've spoken to support and rebooted by router as advised and that didn't resolve the problem.
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myChronomy
(@myChronomy) reported
@TalkTalk we are having internet issues at WS15 2YR - been intermittent all morning - when will it be fixed
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Kryotribe
(@Kryotribe1) reported
@TalkTalk No internet either, down for about an hour in ha7
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FiftyFiveAndCounting
(@55_AndCounting) reported
@Arfieldloyal37 I use talktalk and I've had no problems at all
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Michael
(@MichaelLeeColl3) reported
@TalkTalk YOU HORRIBLE NASTY EVIL BLOOD SUCKING COMPANY. CHARGING ME £62.50 FOR ME NOT SENDING THE HUB BACK EVEN THOUGH I HAVE NOT BEEN WITH YOUR HORRID COMPANY FOR 2 MONTHS! NICE WAY TO TREAT CUSTOMERS, KEYWORKERS AND PARENTS YOU NASTY HORRID SCUM BAGS!
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Michael
(@MichaelLeeColl3) reported
@TalkTalk YOU HORRIBLE NASTY EVIL BLOOD SUCKING COMPANY. CHARGING ME £62.50 FOR ME NOT SENDING THE HUB BACK EVEN THOUGH I HAVE NOT BEEN WITH YOUR HORRID COMPANY FOR 2 MONTHS! NICE WAY TO TREAT CUSTOMERS, KEYWORKERS AND PARENTS YOU NASTY HORRID SCUM BAGS!
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JoMo
(@MinscBoo1) reported
@TalkTalk Hi. I am trying to cancel my package and the automated phone lines are saying TalkTalk have closed this section/line down due to covid restrictions. Can you please explain how we can cancel our talktalk packages now? There is no further guidance online.
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Amy Raine Jackson
(@amyrainejackson) reported
Absolutely disgusted with @TalkTalk customer service! After being on the phone for an hour to someone who promised me I wouldn’t be charged for a faulty wire cable that was nothing to do with me and was like that when moving into the property, I have now been charged £65!!! Livid
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Joshua Murray-Nevill
(@So_Very_Tired) reported
@TalkTalk why, when I’m on you’re most fibre 65 package can your service still not handle two video calls at once? You’ve checked the line before so do I need a new router?