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TalkTalk outages and service status in Richmond, England

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Full Outage Map
  • TalkTalk generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jun 19, 9:16 PM GMT+1.
  • 100% Internet (100%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent TalkTalk outage reports came from the following cities: Hammersmith, and Morden.

CityProblem TypeReport Time
Hammersmith Internet 21 hours ago
Hammersmith Internet 24 hours ago
Hammersmith Internet 4 days ago
Hammersmith Internet 6 days ago
Hammersmith Internet 22 days ago
Morden Internet 26 days ago

Nearby cities with recent reports

Hammersmith

4 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • sillynah
    sillynah (@sillynah) reported from Kensington, England

    You utter bastards @TalkTalk I can’t wait to move away from your shit shit shit service ... watch a Instagram story, nope, not enough WiFi. Don’t use Covid as an excuse you’ve been SHIT FOR AGES

  • BigFuzzyYak
    BigFuzzyYak (@BigFuzzyYak) reported from Kensington, England

    @TalkTalk Fix London now!

  • IrmaGrace26
    Irma Grace Maynard (@IrmaGrace26) reported from Hammersmith, England

    @TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!

  • ProOnlineLearn
    Ella Nichols (@ProOnlineLearn) reported from Brentford, England

    @TalkTalk Hi Zach, as per my previous tweet no Internet since yesterday. Orange light only on a modem. We called you twice and second time we were told there was an outage. Please check other tweets and messages as people are commenting on it quite a lot.

  • deveena_r
    Deveena R (@deveena_r) reported from Brentford, England

    @TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?

  • RaquelMucho
    Raquel Mucho Más (@RaquelMucho) reported from Hammersmith, England

    @ChipShopBird @BritishGas They usually have this online chat, is it unavailable? This surely ain't the year for customer service. At lea you don't have to deal with @TalkTalk...

  • Mixyezpitlek
    JDA:NEWS:STUFF ꝏ #FreeNazanin #FBPE #FBPA (@Mixyezpitlek) reported from Ealing, England

    @TalkTalk we have lost internet and broadband here at W5 1SQ. At around midnight. Can you fix?

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it

  • Reemzestilo
    We Ah Guh Tek Down Babylon (@Reemzestilo) reported from Wandsworth, England

    You ain’t never experienced TalkTalk

  • DonciscO564
    Waki Boo (@DonciscO564) reported from Brentford, England

    @OpenreachHelp can you advise if this a hardware or configuration issue please? I'm being told by @talktalk it's a wide scale issue so it is hardware or configuration related?

  • BrixDez
    Paul O'Connor 🇮🇪 🇬🇧 🇪🇺 🇺🇦 #FBPE #FBR #BLM (@BrixDez) reported from Wandsworth, England

    @_TimMcSweeney @TalkTalk Abysmal service for someone who has been with them that long!

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.

  • MustBeTheJanay
    Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    @TalkTalk have not recieved any help from DM for a while.

  • GByford75
    Gayle (@GByford75) reported from Merton, England

    @TalkTalk hi, I have a fault with my phone line that an engineer is coming out to fix. It hasn't worked since March. Are you able to check the date that it last worked? I know it was 11th March but need verification. Thanks

  • shaestacey_x
    @shaé_x (@shaestacey_x) reported from Merton, England

    @TalkTalk I can not believe the abysmal service from this company. They have literally taken our money for 8 months and not provided internet. Part 1

  • CharlotteA_PR
    Charlotte Ashton (@CharlotteA_PR) reported from Richmond, England

    @TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.

  • RaquelMucho
    Raquel Mucho Más (@RaquelMucho) reported from Hammersmith, England

    @TalkTalk my WiFi is currently down and was down last night too. I was in the middle of an important work project and am missing a meeting right now because of this. Are there issues in my area? This is of vital importance for me to have sorted ASAP.

  • Borja_Bilbao
    Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    The day I write a thread with my last month and a half experience in this 'network' provider, it will be the never ending thread. To summarize, again, avoid @TalkTalk at all costs.

  • Paul63B
    Paul Bibby (@Paul63B) reported from Richmond, England

    @UB5simon I'm on TalkTalk. They're not perfect but my research tells me none of them are. I hardly ever get connectivity problems & they're cheap. I now find the best approach to customer services is to avoid them unless 100% necessary, which means only when I have a hardware problem.

  • EndzoneFilms
    Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England

    @TalkTalk my internet is down FOR THE THIRD TIME TODAY!!! You are absolutely the worst internet company I have ever had. I want out of my contract, as you have continually failed to provide what I pay for. Don’t know if yr incompetent or fraudulent, but either is unacceptable..

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @RobbyRSSRobot Hi Louise, No, TalkTalk and Everymail are not the same company. Let us know if you need help with anything TalkTalk-related. -Mandisa

  • PaulUtd16
    Paul (@PaulUtd16) reported

    Hi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?

  • butchermatt
    Agent PBA (@butchermatt) reported

    @TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!

  • odetomercury
    Jake (@odetomercury) reported

    @TalkTalk Hi. Any issues reported in ST16? Internet is not working. I see there may be an issue with phone line in our area? Is there an ETA on a fix?

  • butchermatt
    Agent PBA (@butchermatt) reported

    @TalkTalk Wow! Really! The worst company I've dealt with in decades! The customer service people call quoting from some rules and procedures book but don't actually listen to what you are saying to them! Useless.

  • graham69717
    Bill Graham (@graham69717) reported

    @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

  • homegoal
    angela pring (@homegoal) reported

    @TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed

  • MartynYapp
    Martyn Yapp (@MartynYapp) reported

    Well have to say if you have a @TalkTalk broadband account then cancel. Charges up to £180 for the cancellation of the service upon the death of my mother. Other companies totally understandable given the circumstances, hardly able to understand English, good riddance to you!

  • KPNUTS12
    KAREN (@KPNUTS12) reported

    @TalkTalk Good Evening, please could you advise me if there are issues currently in the Northolt area. I am unable to connect to my WiFi at present.

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!