TalkTalk Outage Report in Richmond, Greater London, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent TalkTalk outage reports came from the following cities: Merton, London, Harringay, Hampstead, City of Westminster, Paddington, City of London, Hammersmith, Southwark, Croydon, Hounslow, Camden Town, Hackney, Wandsworth and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sophie
(@bainbridgexo) reported
from
London, England
Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it
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Nicholas Foggin
(@Nick_convedo) reported
from
Kingston upon Thames, England
@TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!
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bethany thomas
(@bethanythomas16) reported
from
Camden Town, England
@TalkTalk Apparently a openreach engineer needs to come out to have a look, but I’ve been given no timings or any information I’ve been paying for the service since I moved in a week ago and I’m not any closer to getting internet
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Hammersmith, England
@TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!
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William H L Edgill
(@Edgillwhl) reported
from
Camden Town, England
@TalkTalk have you a problem with your phone service. Am trying to pay my bill but keep getting cut off when i get to this option please advise
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service
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Andy Stone
(@AndyStoneSheila) reported
from
Tottenham, England
@TalkTalk Sorry , Jo, I don't have the technical knowledge to answer that. The wireless is dead slow - unacceptable - I used online speed checker
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Camden Town, England
I can’t believe @TalkTalk are still trying to charge me money after they called me asking if I wanted to cancel my internet and I said yes!
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Susanaspsychicreadings
(@susanasambade) reported
from
Lambeth, England
@TalkTalk I'm trying to cancel my account with you but it's a nightmare. I finally get to the advisor just get a garbled voice. Tried today "complaint" instead and funny enough voice not garbled but couldn't help. Put through to right department...nada!!!
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Camden Town, England
@TalkTalk I would like to cancel the contract without being asked a million questions
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Carol Williams
(@CarolWilliams44) reported
from
Hillingdon, England
@TalkTalk I pay monthly for broadband, but your service only works in 1 room, now you want me to pay extra to get the service I already pay for 🙄😒 I think you have defaulted
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rich pizan
(@rich_pizan) reported
from
Watford, England
NEVER EVER switch to TalkTalk under any circumstances. They are rotten without a proper customer service hotline or technical support. You will regret switching trust me.
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
For my UK friends...please avoid @TalkTalk and their network services. You will be more offline than online and they will not make the best as possible to fix it as soon as possible.
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Tony Hickson
(@Tony_Hickson) reported
from
Camden Town, England
@TalkTalk Can't sign in on other devices says incorrect password
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Urika
(@urikachiu) reported
@TalkTalk @OpenreachHelp there was maintenance work in n9 this morning and my internet has yet to come back? Pls help
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John Howard
(@johnhowardtech) reported
@TalkTalk No problem, i'm expecting a call from you tonight, no excuses
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*** Eschle
(@FelixLongbrook) reported
@TalkTalk I've been without broadband for 36 hours. I can't get through on the phone. Your service is beyond shocking.
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annabel holt
(@lulabell1970) reported
@TalkTalk please think of your elderly customers on behalf of my parents I have had to make four calls to you today just to terminate their broadband .. worse company I’ve ever had to deal with
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Dee
(@DavidPrice182) reported
@TalkTalk still without Wi-Fi. @YodelOnline say router was delivered last week to “mail room” even though one doesn’t exist. Now having to explain to work why I can’t work this week as I have no internet. Awful service. Please sort this out ASAP.
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Stu
(@stuartprophet1) reported
@TalkTalk hi. I was pretty horrified to discover yesterday that you have been charging my elderly mum £49.50 pm for basic broadband. This has been going on for years as you had left her on an out dated and expensive package. I managed to help her switch yesterday and its half
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sammie hicks
(@sammiehicks) reported
@TalkTalk Funny how now it’s public you get back to me within 10 mins yet I’m still on the phone to your company after 1 hour and 51 minutes & was left on hold for over 30 minutes. Spoken to half you company in the last week, 5 calls and 8 different humans yet problem still not solved!!
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*** Eschle
(@FelixLongbrook) reported
@TalkTalk I did. Didn't resolve the problem. Nobody answers the phone. I'll be switching provider at the earliest opportunity. No more business from me for Talk Talk.
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〽️
(@DonMokkz23__) reported
@TalkTalk you lot are mocking it now. This is the 2nd time in like 2 months my internets down & I gotta get a new router sent out 😤
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Rob Winder
(@imanadultnow) reported
@TalkTalk Am only getting 0.3 Mbps in Clapham. Please fix your Service, it should be much higher on Fibre 65