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TalkTalk outages and service status in Richmond, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Sep 5, 2:39 PM GMT+1.
  • 100% Internet (100%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent TalkTalk outage reports came from the following cities: Southall, Hammersmith, Hounslow, Surbiton, Morden, and Wembley.

CityProblem TypeReport Time
Southall Internet 6 days ago
Hammersmith Wi-fi 1 month ago
Hammersmith Internet 1 month ago
Hammersmith Internet 1 month ago
Hammersmith Internet 1 month ago
Southall Wi-fi 1 month ago

Nearby cities with recent reports

Southall

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • deveena_r
    Deveena R (@deveena_r) reported from Brentford, England

    @TalkTalk hello.I am no longer a Talk Talk Customer. I would like confirmation that I am no longer being charged as of 16/11. Tried calling customer service but it asks me for Talk Talk landline. Don’t want to go on chat as it took 2 hours last time and they didn’t solve my issue

  • CharlotteA_PR
    Charlotte Ashton (@CharlotteA_PR) reported from Richmond, England

    @TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.

  • sillynah
    sillynah (@sillynah) reported from Kensington, England

    You utter bastards @TalkTalk I can’t wait to move away from your shit shit shit service ... watch a Instagram story, nope, not enough WiFi. Don’t use Covid as an excuse you’ve been SHIT FOR AGES

  • ProOnlineLearn
    Ella Nichols (@ProOnlineLearn) reported from Brentford, England

    @TalkTalk Hi Zach, as per my previous tweet no Internet since yesterday. Orange light only on a modem. We called you twice and second time we were told there was an outage. Please check other tweets and messages as people are commenting on it quite a lot.

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @TalkTalk No... you have the surname and the post code.which has been on twitter before..NW10 1AJ.. I am the account holder, so can we cut the bollocks & just fix my internet 😁

  • EndzoneFilms
    Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England

    @TalkTalk once again my broadband is down. Went from flower than molasses to nit working at all. And yes, I have rebooted. Twice.

  • Aizaz58542395
    Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk I've had such a terrible experience with TalkTalk. I moved from Leicester last week. I have no phone,TV or internet. Been talking to them every other day. Customer support has been non existent but they don't stop taking the money by DD. Awful experience anyone else???

  • PDRiddle
    Paul Riddle (@PDRiddle) reported from Richmond, England

    Hi @TalkTalk. Very slow speeds today in SW14. Is there a problem?

  • RaquelMucho
    Raquel Mucho Más (@RaquelMucho) reported from Hammersmith, England

    @ChipShopBird @BritishGas They usually have this online chat, is it unavailable? This surely ain't the year for customer service. At lea you don't have to deal with @TalkTalk...

  • alantom121
    Alan Thompson (@alantom121) reported from Southall, England

    @TalkTalk Can someone please help restore internet and phone service to Ub13hd

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @TalkTalk Oh shit sorry..will do.. but to be honest I don't really give a rat's @rse about my details being public... everyone knows who I am anyway

  • OBY_Daniel
    Daniel O'Brien (@OBY_Daniel) reported from Wandsworth, England

    @TalkTalk your customer service is shocking. I’ve spent the past 5 hours trying to resolve connection issues and spoken to 9 different people. Please can you get someone to call me either resolving my issue or cancelling my contract.

  • EndzoneFilms
    Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England

    @TalkTalk Gee, here’s a surprise. My broadband is down. Usually it works so well. *sarcasm* Getting super tired of not being able to get any work done because of your utterly crap service. It is virtually useless. #worstbroadbandever #talktalk

  • MustBeTheJanay
    Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    @TalkTalk hi I still need help sorting out my Internet. It was very frustrating yesterday when I had gone through various checks with someone via DM only to then not get a response for 4 hours.

  • x_Itherael_x
    Steve (@x_Itherael_x) reported from Wandsworth, England

    @TalkTalk The same. This seems to happen ever night and before you say have you reset the router that’s a yes and the light is white on the router so it’s not mine end where the issue is coming from.

  • deveena_r
    Deveena R (@deveena_r) reported from Brentford, England

    @TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?

  • markh4780
    Mark Harris (@markh4780) reported from Kensington, England

    @TalkTalk This seems to have started early in London. Service is down. #yougetwhatyoupayfor #poorservice

  • CByford97JJ
    Charlotte (@CByford97JJ) reported from Merton, England

    @TalkTalk No WiFi at all- the light on the router has been red for 2 hours at least now and my grandparents a mile away are also experiencing problems

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @TalkTalk The new router you sent hasn't solved the problem. Still no internet

  • Mixyezpitlek
    JDA:NEWS:STUFF (@Mixyezpitlek) reported from Ealing, England

    @TalkTalk Wireless connection. Service on a few minutes then off. This has been going on for a couple of days

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • fab_flamingoo
    FabFlamingoTuitionCo (@fab_flamingoo) reported

    Spent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk

  • NUVfilms
    NUV (@NUVfilms) reported

    @TalkTalk & @WeAreOpenreach I’ve been left without internet for almost 48hrs. The issue is unknown, the internet randomly stopped working and I’ve been informed an engineer is on their way. I live in central London, not sure why it’s taking so long. Pls send help!

  • LaXrEg01
    solo (@LaXrEg01) reported

    @TalkTalk yo fix my internet cant play a peaceful game of rl without gliding across the map

  • WMCMltd
    West Midlands Case Management LTD (@WMCMltd) reported

    We are currently investigating an issue where @TalkTalk has shared customers information with @RiseFibre in direct breach of GDPR Legislation, In a recorded call Talk Talk state that Rise Fibre are NOT taking over services and admit that failings are visible but out of there control. The Information Comissioners Office have been contacted and a complete case file will be sent to them along with Solicitors for potential legal action.

  • devonboy3410
    @devonboy3410 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧 (@devonboy3410) reported

    @GBNEWS Because BT is overpriced, I'm with a small company that uses the TalkTalk network if I need to speak to them, I'm connected to an advisor within a minute.

  • Preacherman56
    John Jobling (@Preacherman56) reported

    @billyredhead1 @TalkTalk Bad backs are the worst. Take it easy Bill.

  • WF2K_
    Kerrie (@WF2K_) reported

    @llqdave @TalkTalk @TalkTalkGroup They did that to me as well until I sent them a blunt response. And no, talking to customer service on here doesn't help much at all. They have less access than those on webchat and email etc.

  • dcbain21
    C h a d d y (@dcbain21) reported

    @TalkTalk I’ve had no internet or broadband for almost 2 hours. Done all router tests and unplugged etc and still nothing. I’m in HD7 are you having issues?

  • llqdave
    Dave O (@llqdave) reported

    @flatherings @TalkTalk The company is collapsing. They are flogging off parts as quickly as they can find bigger fools to buy them. Their support is useless, because they don't actually read the complaint, they just read whatever notes their colleagues make.

  • CatArthurian
    Catherine Arthur (@CatArthurian) reported

    Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?