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TalkTalk outages and service status in Richmond, England

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Full Outage Map
  • TalkTalk generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 29, 9:56 PM GMT+1.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent TalkTalk outage reports came from the following cities: Hammersmith, Morden, Wandsworth, Wembley, and Hounslow.

CityProblem TypeReport Time
Hammersmith Internet 13 hours ago
Morden Internet 5 days ago
Hammersmith Wi-fi 10 days ago
Hammersmith Wi-fi 17 days ago
Hammersmith Internet 23 days ago
Hammersmith Internet 29 days ago

Nearby cities with recent reports

Hammersmith

1 recent signals

13 hours ago
Morden

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • OBY_Daniel
    Daniel O'Brien (@OBY_Daniel) reported from Wandsworth, England

    @TalkTalk your customer service is shocking. I’ve spent the past 5 hours trying to resolve connection issues and spoken to 9 different people. Please can you get someone to call me either resolving my issue or cancelling my contract.

  • EndzoneFilms
    Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England

    @TalkTalk my internet is down FOR THE THIRD TIME TODAY!!! You are absolutely the worst internet company I have ever had. I want out of my contract, as you have continually failed to provide what I pay for. Don’t know if yr incompetent or fraudulent, but either is unacceptable..

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled

  • MustBeTheJanay
    Janet Hopper (@MustBeTheJanay) reported from Richmond, England

    @TalkTalk hi I still need help sorting out my Internet. It was very frustrating yesterday when I had gone through various checks with someone via DM only to then not get a response for 4 hours.

  • shaestacey_x
    @shaé_x (@shaestacey_x) reported from Merton, England

    @TalkTalk Part 3 they are refusing to refund me until they have solved the problem.. but they’ve had 8 months to fix it!!!

  • alantom121
    Alan Thompson (@alantom121) reported from Southall, England

    @TalkTalk Can someone please help restore internet and phone service to Ub13hd

  • ArtHertz
    Dennis Da Silva / ArtHertz (@ArtHertz) reported from Kensington, England

    Virus is one thing but internet outage!!! #outage #talktalk

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @TalkTalk The new router you sent hasn't solved the problem. Still no internet

  • sarahlearnlingo
    learnthelingo (@sarahlearnlingo) reported from Richmond, England

    @talktalk worst customer service .... incompetent …. incomprehensible …inept & completely shambolic. do not use talktalk.

  • DonciscO564
    Waki Boo (@DonciscO564) reported from Brentford, England

    @OpenreachHelp can you advise if this a hardware or configuration issue please? I'm being told by @talktalk it's a wide scale issue so it is hardware or configuration related?

  • calciferion
    Thomas (@calciferion) reported from Richmond, England

    I've had to ring a billion different companies call centres lately, and I can say hands down the worst was TalkTalk

  • GWagner1976
    gogiftsgalore2017 (@GWagner1976) reported from Hounslow, England

    @RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you

  • alantom121
    Alan Thompson (@alantom121) reported from Southall, England

    @TalkTalk Why have you not responded to my request to look into the issue with no Internet or phone in ub1 3hd.7 days no service we are working from home.

  • LukeNewtonUK
    Luke Newton (@LukeNewtonUK) reported from West Molesey, England

    @TalkTalk I need some help 🤪

  • GaryAblett3
    Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @TalkTalk Can you please cancel my contract...PM me...thank you

  • Mixyezpitlek
    JDA:NEWS:STUFF ꝏ #FreeNazanin #FBPE #FBPA (@Mixyezpitlek) reported from Ealing, England

    @TalkTalk we have lost internet and broadband here at W5 1SQ. At around midnight. Can you fix?

  • Mixyezpitlek
    JDA:NEWS:STUFF ꝏ #FreeNazanin #FBPE (@Mixyezpitlek) reported from Ealing, England

    Hey @TalkTalk - are you running service or a swindle? People paying you money need to access what they’re paying for #BeyondUseless @TalkTalk

  • RaquelMucho
    Raquel Mucho Más (@RaquelMucho) reported from Hammersmith, England

    @TalkTalk hello? Assistance ASAP please? I have no service and I am still paying for it. How is this possible? You provide a terrible cheap service and I am literally losing my money. This is unacceptable. I demand reimbursement andy service fixed ASAP please.

  • 26samb
    Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @TalkTalk I’m a key worker and have had to keep using my data when at home because your WiFi is so bad! It’s costing me a lot of money with my provider!!!! Not happy🤬

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • oldskoolbiz
    James Pianoman (@oldskoolbiz) reported

    @TalkTalk 100% DOGSHIT. Worse internet provider in the UK. Charge you more for guaranteed all round the house internet and it cuts off. Reddit threads about it and they still do nothing. Worse company I have ever given money too. Useless customer service.

  • Jimbo09001
    James (@Jimbo09001) reported

    @TalkTalk when will you fix your god awful website. Takes forever to load and when trying view account setting it decides to log me out.

  • stephengriggs92
    stephen griggs (@stephengriggs92) reported

    @TalkTalk Hi I've been a talktalk broadband customer for many years. Have now had an email saying, as I am not a broadband customer, my email will cease working. How can I fix this?

  • PaulUtd16
    Paul (@PaulUtd16) reported

    Hi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?

  • donitalyy
    Paul Meeney (@donitalyy) reported

    @TalkTalk Hi, engineers attended my property yesterday and informed me that an outside cable needs replacing which could take a week or so, as I'm working from home answering emergency phone calls which needs support of the companies website can you arrange for a dongle please?

  • DanixThe3rd
    Danix The 3rd (@DanixThe3rd) reported

    My internet from TalkTalk is dog ****. Paying £29+ for this crap.

  • langhorovers
    Langho Rovers (@langhorovers) reported

    @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

  • SportingNest
    Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️‍🌈🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    @TalkTalk My mother's landline phone has had issues for a few days. I logged in to her account and it says 'disconnected'. Your helpline number is impossible to get anyone on - 18 in queue. Your live chat is not replying with a real person. If not sorted today, Ofcom complaint.

  • oldskoolbiz
    James Pianoman (@oldskoolbiz) reported

    @TalkTalk What needs to happen Mandy is this issue should have been sorted months ago. I reported it twice only to be told my internet will be better if I UPGRADE. The call centre's you use are dire, totally useful and stick to a scripts and do nothing to help customers. Kindly DM me

  • lennyrfc
    Lennox Richardson (@lennyrfc) reported

    @TalkTalk My Mother’s home telephone line is currently not working. Tried to do some routine fault finding using online guides, but nothing has resolved it. Unable to make or receive phone calls in her flat so can you please advise/assist?