TalkTalk Outage Report in Richmond, Greater London, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent TalkTalk outage reports came from the following cities: London, Hackney, Southall, Hendon, City of Westminster, Croydon, Paddington, Hampstead, Wandsworth, Hounslow, Ealing, Southwark, Wembley, West Drayton and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Rikin Parekh🙉(Mr Rik)
(@r1k1n) reported
from
Brentford, England
@TalkTalk Hi Becky, I restarted our modem as the internet indicator light was red. Seems to be fine now! Slow a wee bit but OK....!
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Vanessa Agyemang
(@iamvanessa_a) reported
from
London, England
@TalkTalk First of all I've been a loyal customer for over 5 years and my bill keeps going up in large amounts and now I noticed services are being added that I don't even use. When I called to get a better deal I was told I would have to pay more what a joke!
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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rich pizan
(@rich_pizan) reported
from
Watford, England
NEVER EVER switch to TalkTalk under any circumstances. They are rotten without a proper customer service hotline or technical support. You will regret switching trust me.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Camden Town, England
@TalkTalk I would like to cancel the contract without being asked a million questions
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it
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Vanessa Agyemang
(@iamvanessa_a) reported
from
London, England
So I see @TalkTalk continues to be the worst broadband provider they now add optional boosts that you didn't ask for and expect you to pay for it #Delusional
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Mike Yardley
(@YardleyShooting) reported
from
City of London, England
I was told by a rep ref. AOL: "it's a very old platform.." as if that was an excuse. If it doesn't work, they shouldn't take my money. @TalkTalk is a useless outfit too. I was called for months by fake Indian call centres after their data hack. My home internet sucks. @AOL @Ofcom
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Yvette Twagiramariya
(@Yvethi) reported
from
Paddington, England
@TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.
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Thomas Dalby
(@Tomboladiablo) reported
from
Hackney, England
.@TalkTalk can I get some actual help. Been fobbed off about 50 times by your “customer service”.
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead
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Clare Maxwell
(@claretastic) reported
from
Paddington, England
@TalkTalk Asking a customer to use their mobile data is MENTAL! No connection. Terrible start for a new customer.
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Vanessa Agyemang
(@iamvanessa_a) reported
from
London, England
@TalkTalk Yes get me out of this contract your service is dreadful!
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Yvette Twagiramariya
(@Yvethi) reported
from
Paddington, England
@TalkTalk YOUR SERVICE IS RUBBISH! 3 engineers within 1 year, no internet for 1 week this month and you call yourself a legit company! #Frauds
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John McKie
(@johnmckie) reported
from
Camberwell, England
@TalkTalk Broadband worked this morning then stopped suddenly. Homepage directed me to router tests which I’ve undergone and still not working. Called #talktalk customer support which put me on hold for 15mins+ so I gave up. Not sure what to do next.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎
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Erbert Stationery
(@erbertshop) reported
from
Hackney, England
@TalkTalk your Wi-Fi is awful.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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James Dawson
(@28dawson82) reported
@TalkTalk Why have you switched me. Over to a different network without me asking and a very poor one at that
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CityFibre
(@CityFibre) reported
@KhronicKoder @TalkTalk Hello Chelsea. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly. Thank you.
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Sian
(@sianeax) reported
Rang TalkTalk’s bereavement services line to cancel an account and they asked me why I am cancelling the account? Hello?
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Daniel Millett
(@Danjmillz93) reported
@TalkTalk I've been on the phone for over an hour being passed to different agents for a charge that I was informed by the executive team, would be wiped off my bill, due to me having to change providers because of the terrible service I was provided. Having a nightmare. Yet agen
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Test Video
(@TestVide0) reported
@TalkTalk Hi, I've been on the phone line for 47 minutes. Your chat service doesn't work. You're making it hard to get in touch. I've been transferred to 3 different departments. Now I keep getting a message to go online, you're online service isn't fit for purpose!
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Mason
(@MasonZX10) reported
@TalkTalk And my complaint call has been changed again for the 4th time. Guess it's time to contact @Ofcom
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Ryan Griffin
(@RyanGriffin71) reported
@TalkTalk can you let me know how make a formal complaint about telephone services from SSE? I submitted a query 11 days ago and have not even had the courtesy of a response. Call centre seems permanently unavailable.
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Lou Reed
(@loureed34) reported
@TalkTalk your complaints process is shambolic- I don’t know how you’re still allowed to trade. It’s 2023, surely you can sort out customer experience? I’ve spent hours on the phone and still no further forward.
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Jeane Anderson
(@Jeaneauk1) reported
@TalkTalk once again I have no internet connection - since I supposedly “upgraded” my contract I’ve had nothing but problems!!
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Bryony Morgan
(@Bryony_Curls) reported
@TalkTalk my wifi has been terrible over the last 3 days and I’ve just tried to login to my account to check the connection and I can’t login because of ‘suspicious’ login attempts. But it’s just me on my work computer. Any help giving me access?