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TalkTalk

TalkTalk Outage Report in Richmond, Greater London, England

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at TalkTalk

TalkTalk is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent TalkTalk outage reports came from the following cities: London, Southwark, Hackney, Croydon, Hounslow, Ealing, Hammersmith, Woking, City of Westminster, Islington, City of London, Weybridge, Wallington, Southall, and Brentford.

CityProblem TypeReport Time
London Phone 23 minutes ago
Southwark E-mail 35 minutes ago
Hackney Phone 4 hours ago
London Phone 5 hours ago
Croydon Phone 6 hours ago
London Total Blackout 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • JohnSW20
    John Paul Bounds (@JohnSW20) reported from Merton, England

    @TalkTalk nearly 3 hours on your online chat to be told that I need to pay for more equipment to make your WiFi work. After nearly 20 years as a loyal customer to get this level of service shocking. #talktalk #shockingservice #broardband #talktalkbroadband

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @TalkTalk Can you please cancel my contract...PM me...thank you

  • ConcreteComms
    ConcreteComms (@ConcreteComms) reported from Camberwell, England

    @TalkTalk How about ACTUALLY living up to your name by TALKING to your customers 3 days now... STOP hiding behind DMs and sort the problem out!

  • EndzoneFilms
    Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England

    @MZnajda @TalkTalk Mine is so slow I can’t even do the speed test #talktalk #sucks

  • EndzoneFilms
    Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England

    @TalkTalk Gee, here’s a surprise. My broadband is down. Usually it works so well. *sarcasm* Getting super tired of not being able to get any work done because of your utterly crap service. It is virtually useless. #worstbroadbandever #talktalk

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @TalkTalk As an aside the only response/contact I’ve had from you is to tell me when my bill is due for a service I cannot access.

  • EndzoneFilms
    Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England

    @TalkTalk I will DM you AGAIN but you have to understand that I have DM’d you every bloody time this happens and I am quite frankly tired of DMing you, because you say the same thing every time and it never helps. Third world countries have more reliable wifi than talktalk. Do better.

  • ZedTrafficker
    Zed (@ZedTrafficker) reported from Islington, England

    @TalkTalk absolutely disgusted with your service, come home to my partner crying because of the abuse from your call staff. You have been ripping us off with you prices and crap service. I am going to let the world know what a crappy gangster company you are

  • ShakiAgain
    Shaki 2.0 (@ShakiAgain) reported from Camden Town, England

    @TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw

  • CByford97JJ
    Charlotte (@CByford97JJ) reported from Merton, England

    @TalkTalk No WiFi at all- the light on the router has been red for 2 hours at least now and my grandparents a mile away are also experiencing problems

  • ndeyemusic
    N'Deye 🧜🏾‍♀️ (@ndeyemusic) reported from Brentford, England

    My internet is not running smoothly since this morning, a lot of images freezing @TalkTalk you better get yourself together, you never had a good service but this is not the time to play seriously

  • fabby_chic
    Sue Saunders (@fabby_chic) reported from London, England

    @TalkTalk unreal scum charging a suicidal mentally ill person in a secure unit 190 to cancel

  • sillynah
    sillynah (@sillynah) reported from Kensington, England

    You utter bastards @TalkTalk I can’t wait to move away from your shit shit shit service ... watch a Instagram story, nope, not enough WiFi. Don’t use Covid as an excuse you’ve been SHIT FOR AGES

  • Munden87
    AA Ron 🖤 (@Munden87) reported from Addington, England

    @TalkTalk sort your shit network out.

  • carolinehjames
    Caroline James (@carolinehjames) reported from Esher, England

    The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk

  • edkingUK
    Ed King (@edkingUK) reported from Lambeth, England

    @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

  • JaynePadmore
    Amelia✨ (@JaynePadmore) reported from Whyteleafe, England

    @TalkTalk my WIFI isn’t staying connecting/on for longer than 5 minutes it drops out constantly for the past 3 days, tried using other sources (website, message support and call support) but nothing is available, can someone from your team please tell me how to resolve this! X

  • Heather_Duster
    Heather Duster (@Heather_Duster) reported from Camberwell, England

    Hi @TalkTalk It's now officially been one whole month without WiFi... Your customer service has been terrible your complaints department is awful and we've been left jumping through hoops to get your attention to get the problem solved. Not good enough.

  • DavidWoodley82
    David Woodley (@DavidWoodley82) reported from Kensington, England

    @SibsMUFC Unless you have @TalkTalk broadband. Then it is utter shit like everything else.

  • EndzoneFilms
    Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England

    @TalkTalk once again my broadband is down. Went from flower than molasses to nit working at all. And yes, I have rebooted. Twice.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • biffa50
    Kevin (@biffa50) reported

    Just called my @TalkTalk WiFi because I have no Internet and I cannot work they said your line is fine its the exchange at @WeAreOpenreach @OpenreachHelp now I'm not sure if these people work or not but talk talk was telling them my problem and well I still have no Internet

  • robdykedotcom
    this is rob **** dot com (@robdykedotcom) reported

    @TalkTalk Yeah, get that The user journey poor though #UX

  • StephGa29202599
    Steph Gardner (@StephGa29202599) reported

    @TalkTalk @KungPoKingPrawn All you do is ask for a bloody DM and nothing gets done nobody knows how long this is going on for. It’s been down since this morning with no update. This a total joke!

  • janewoodthorpe
    Jane (@janewoodthorpe) reported

    @TalkTalk I’m not prepared to do that until this is sorted. Until then I will go public on Twitter so others know of the shameful customer service I’ve received today.

  • kingsleymcdonal
    Kingsley Mcdonald (@kingsleymcdonal) reported

    @TalkTalk the talk talk app not working

  • c_v_chopra
    CV Chopra (@c_v_chopra) reported

    @TalkTalk @TomWarwick6 Got problems with broadband and landline in Northampton. When will this be fixed?

  • hugh_says
    Hugh (@hugh_says) reported

    Is a download speed of 1.29 MBPS from @TalkTalk normal for their domestic broadband? It seems a bit slow to me, currently staying at a relative's house and it's nastily slow. Not being the account holder I can't do anything to rectify.

  • GScarrott_
    George (@GScarrott_) reported

    @c_v_chopra @TalkTalk @TomWarwick6 Hi, I’m also in nn5 and having the same problem needs to be fixed asap as I have work to do

  • lee_anders
    Lando (@lee_anders) reported

    @TalkTalk 30 minutes on the Indian TalkTalk call centre tech support, repeatedly running checks/diagnostics which aren't fixing the problem, can an actual technician sort this out!?!?

  • johne1209
    john ellis💙 (@johne1209) reported

    @TalkTalk Terrible service today. Spent 2 hours on the chat line while they tried to sort my lack of landline and Internet. They never bothered to check whether it was a general problem in the are first, and even had me moving my furniture! I found myself that it is an area problem!! 😡