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TalkTalk

TalkTalk Outage Report in Richmond, Greater London, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent TalkTalk outage reports came from the following cities: London, City of London, Wembley, Southwark, Hackney, Croydon, Hounslow, Ealing, Hammersmith, Woking, City of Westminster, Islington, Weybridge, Wallington, and Southall.

CityProblem TypeReport Time
London Internet 2 hours ago
City of London Phone 10 hours ago
London Internet 16 hours ago
London Wi-fi 16 hours ago
Wembley Internet 18 hours ago
London Phone 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ogeerunner
    Ogee (@ogeerunner) reported from Croydon, England

    Utter shite service from @TalkTalk in trying to get a new router organised today. FML, they just read from a script.

  • docklobster
    Nick (@docklobster) reported from Hillingdon, England

    @virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun

  • Aizaz58542395
    Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk Your company has treated me appallingly. I made the mistake of moving. And now with all your technology cannot resume service at my new residence. Awful service. I am disgusted

  • johnaze
    john murphy (@johnaze) reported from Hackney, England

    Hi @TalkTalk here connect to our home broadband service and receive a £100 Amazon voucher. And if you don't receive it tough ****.

  • Aizaz58542395
    Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk I've had such a terrible experience with TalkTalk. I moved from Leicester last week. I have no phone,TV or internet. Been talking to them every other day. Customer support has been non existent but they don't stop taking the money by DD. Awful experience anyone else???

  • caldeeray
    °KiT° - Follow ➡ @FAMILYFOREVERJP & @save_site (@caldeeray) reported from Hounslow, England

    @TalkTalk my fibre service has completely died. Can you update om any outages affecting TW14 postcodes please ASAP

  • Mixyezpitlek
    JDA:NEWS:STUFF ꝏ #FreeNazanin #FBPE #FBPA (@Mixyezpitlek) reported from Ealing, England

    @TalkTalk we have lost internet and broadband here at W5 1SQ. At around midnight. Can you fix?

  • freedmanhp4
    David Freedman #RejoinEU (@freedmanhp4) reported from Harrow Weald, England

    @TalkTalk My 92 year old mother who lives alone has had no landline or internet or medic emergency line for 48 hours. You’ve cheerfully acknowledged the logged outage in an email that she (obvs) can’t access. When are you going to fix it?

  • r1k1n
    Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙🇺🇦☮️ (@r1k1n) reported from Brentford, England

    @TalkTalk Hey guys, our router is showing a solid orange light, have restarted router a couple of times, BT Openreach modem thingy shows LAN light on...help!

  • DonciscO564
    Waki Boo (@DonciscO564) reported from Brentford, England

    @OpenreachHelp can you advise if this a hardware or configuration issue please? I'm being told by @talktalk it's a wide scale issue so it is hardware or configuration related?

  • JohnAlty1
    John Alty (@JohnAlty1) reported from Hackney, England

    Some friendly advice for @TalkTalk, with whom I’ve been in Twitter contact for the last 20 hrs. Sometimes talking to people is actually more efficient for you than asking no doubt well intentioned Twitter messages which repeatedly fail to understand the problem.

  • ChristelEternal
    leave me alone (@ChristelEternal) reported from Lambeth, England

    My internet has been down for six hours .. what is going on? @TalkTalkGroup @TalkTalk

  • MarianasBits
    🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • ChrisEdgerley
    Chris Edgerley (@ChrisEdgerley) reported from Paddington, England

    @TalkTalk Hello. I need your help please. No internet at home. Postcode NW1 5AZ. Are you having problems in this area? If so are you fixing it/when? And if not what can I do to get internet back. It’s been off a day now. Many thanks for your help.

  • MarianasBits
    🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • johnMcArdle4
    John McArdle (@johnMcArdle4) reported from Paddington, England

    @Riksmithuk @TalkTalk It’s never been great but today was unusable. I had to go out tonight but have set aside three hours tomorrow for them to explain how they’re going to put it right or give me an exit route from the contract.

  • calciferion
    Thomas (@calciferion) reported from Richmond, England

    I've had to ring a billion different companies call centres lately, and I can say hands down the worst was TalkTalk

  • AkidZolkifli
    Akid Zolkifli (@AkidZolkifli) reported from London, England

    @TalkTalk Hi I've seen a few areas where the internet is not working and it's the same for us for the last hour too. Any help?

  • BrixDez
    Paul O'Connor 🇮🇪 🇬🇧 🇪🇺 🇺🇦 #FBPE #FBR #BLM (@BrixDez) reported from Wandsworth, England

    @_TimMcSweeney @TalkTalk Abysmal service for someone who has been with them that long!

  • Aizaz58542395
    Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk Been sending so many DMs with no response. I'm fed up. You just cannot phone me to help. Been leaving so many messages. You've even set up another direct debit but still refuse to send someone to help set me up. I'm disgusted.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Xxemma1xX
    Emma (@Xxemma1xX) reported

    @TalkTalk my Internet has been on and off for 3 days now. Can you please sort it out and refund me for the service I have not received.

  • Craigfox27Fox
    Sheridans Sox (@Craigfox27Fox) reported

    if anyone can provide worse customer service than @TalkTalk then I'd be shocked!!! unbelieable

  • micky_shannon
    Mick Shannon (@micky_shannon) reported

    @TalkTalk Any issues in Belfast? I've had no internet for an hour

  • Craigfox27Fox
    Sheridans Sox (@Craigfox27Fox) reported

    @MrsGolby @TalkTalk same ....6 days no service and mum trying to arrange her husbands funeral! shocking

  • martystar
    marty swanston (@martystar) reported

    @TalkTalk Your customer service couldn't what makes you think you can, no Internet over Xmas now as without a supplier

  • proteacherdude
    Howard (@proteacherdude) reported

    Day #8 of being denied my email services by @talktalk (for which I pay) with customer representatives asking me the same questions with answers they do noting about

  • courtneyweisell
    courtney (@courtneyweisell) reported

    @TalkTalk Leon in your customer support team is a mansplainer and strikes me as someone who calls women “love” in a professional setting

  • juhguhbuh
    juhguhbuh (@juhguhbuh) reported

    @TalkTalk I’ve had my Wi-Fi down every day for the last 2 weeks. I’ve tried every customer service to help me and they all conclude I have ‘a great service’. I am running out of my own mobile data. Can you get an engineer in asap and pay my next phone bill please. Thanks.

  • MartinR32822521
    Martin Rice (@MartinR32822521) reported

    @TalkTalk I need someone to contact me about a disconnected service I keep receiving bills for. As you can imagine, this is starting to irritate me immensely; and would appreciate a quick response.

  • carhart_garry
    Garry Carhart (@carhart_garry) reported

    @TalkTalk hi talktalk just wondering why my monthly bill has almost doubled and why as someone with no phone I'm now paying a £17 unlimited call booster I never choose?