TalkTalk Outage Report in Richmond, Greater London, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent TalkTalk outage reports came from the following cities: Hammersmith, London, Southwark, City of London, Harringay, Northolt, City of Westminster, Hackney, Hounslow, Uxbridge, Croydon, Paddington, Tower Hamlets, Haringey and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
||
| London |
Wi-fi | |
| Southwark |
Internet | |
| City of London |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Camden Town, England
@TalkTalk I would like to cancel the contract without being asked a million questions
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Vanessa Agyemang
(@iamvanessa_a) reported
from
London, England
@TalkTalk First of all I've been a loyal customer for over 5 years and my bill keeps going up in large amounts and now I noticed services are being added that I don't even use. When I called to get a better deal I was told I would have to pay more what a joke!
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Thomas Dalby
(@Tomboladiablo) reported
from
Hackney, England
.@TalkTalk can I get some actual help. Been fobbed off about 50 times by your “customer service”.
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Mike Yardley
(@YardleyShooting) reported
from
City of London, England
I was told by a rep ref. AOL: "it's a very old platform.." as if that was an excuse. If it doesn't work, they shouldn't take my money. @TalkTalk is a useless outfit too. I was called for months by fake Indian call centres after their data hack. My home internet sucks. @AOL @Ofcom
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎
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Yvette Twagiramariya
(@Yvethi) reported
from
Paddington, England
@TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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Sim Shady
(@Simmmyy) reported
from
Lambeth, England
@TalkTalk can’t work from home because of poor internet service which I can’t get fixed anytime soon! Thanks talk talk 🙄
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Erbert Stationery
(@erbertshop) reported
from
Hackney, England
@TalkTalk your Wi-Fi is awful.
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Rikin Parekh🙉(Mr Rik)
(@r1k1n) reported
from
Brentford, England
@TalkTalk Hi Becky, I restarted our modem as the internet indicator light was red. Seems to be fine now! Slow a wee bit but OK....!
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John McKie
(@johnmckie) reported
from
Camberwell, England
@TalkTalk Broadband worked this morning then stopped suddenly. Homepage directed me to router tests which I’ve undergone and still not working. Called #talktalk customer support which put me on hold for 15mins+ so I gave up. Not sure what to do next.
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Mike Yardley
(@YardleyShooting) reported
from
City of London, England
Utterly useless service from AOL/Yahoo/TalkTalk yet again following my complaint reference the breakdown/failure of their systems. So irritating when you pay for a service and don't get it. I was told by a rep ref. AOL: "it's a very old platform.." as if that was an excuse. @AOL
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead
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Yvette Twagiramariya
(@Yvethi) reported
from
Paddington, England
@TalkTalk YOUR SERVICE IS RUBBISH! 3 engineers within 1 year, no internet for 1 week this month and you call yourself a legit company! #Frauds
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service
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Vanessa Agyemang
(@iamvanessa_a) reported
from
London, England
So I see @TalkTalk continues to be the worst broadband provider they now add optional boosts that you didn't ask for and expect you to pay for it #Delusional
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Vanessa Agyemang
(@iamvanessa_a) reported
from
London, England
@TalkTalk Yes get me out of this contract your service is dreadful!
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Clare Maxwell
(@claretastic) reported
from
Paddington, England
@TalkTalk Asking a customer to use their mobile data is MENTAL! No connection. Terrible start for a new customer.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Binns
(@AdamBinns12) reported
@TalkTalk Thank you for the response. In the last 48 hours - I have been on the phone to talk talk for nearly 4 of them and still had no issue resolved. The 14 people I have spoken to have tried to put me through to the complaints department which obviously doesn’t exist? Am I correct?
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Karl L
(@Bad_Karlma) reported
@JudyHar49984300 I feel your pain. The lack of an escalation path is appalling. Why @talktalk feels stonewalling you is a good level of customer service is incomprehensible
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Debbie Marks
(@DebbieMarksey) reported
@Ofcom @TalkTalk @TalkTalkGroup Absolutely shocking ‘service’ from TalkTalk, I am so frustrated and angry with them. They won’t give the cease request to let us sign up with Giganet, it’s been 3 weeks now 😡
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Daft gent
(@malcps) reported
@DrSLJ @TalkTalk 14 day cooling off, cancel the installation, its never to late
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Stranger Angela
(@Strange33066418) reported
@RuthsBestBoy @TalkTalk Good Lord Royal Mail must be bad!
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Leigh 🔶
(@ManagerMummy) reported
@TalkTalk you need to be inclusive & think of your customers & their needs & situations. My 84yr old mother trying to speak to someone about her issue...left hanging.. having to ring back repeatedly..given conflicting info..Just not good enough. Please try harder & do better.
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Adam Binns
(@AdamBinns12) reported
@TalkTalk do you feel you have a good customer service department?
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Kieran/Cyan ⚡
(@UnstableCyan) reported
To anybody who is wanting a @TalkTalk WiFi router, DON'T! Absolutely awful customer service, waited 2 weeks for them to cancel because of phone line issues, they've known the whole time, not ever using talk talk again, absolute mess of a company. ***
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Chris Villiers 💙🍁🌹
(@cjvilliers) reported
@TalkTalk Need assistance. New customer and haven't received a welcome pack with account details etc. Need to change a date of an engineer and can't do it online without a membership number (this includes online chat with an agent). Can't get through on the phone.
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Mr. Wednesday
(@RuthsBestBoy) reported
@Strange33066418 @TalkTalk It's not. human DM'd them and was told that the router is being sent out the day before her new service is due to go live. Via Yodel. So if I am incommunicado on the 9th/10th/who knows, you'll know why...