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TalkTalk

TalkTalk Outage Report in Richmond, Greater London, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent TalkTalk outage reports came from the following cities: London, Wembley, Southwark, Hackney, Croydon, Hounslow, Ealing, Hammersmith, Woking, City of Westminster, Islington, City of London, Weybridge, Wallington, and Southall.

CityProblem TypeReport Time
London Internet 4 hours ago
London Wi-fi 4 hours ago
Wembley Internet 5 hours ago
London Phone 7 hours ago
London Phone 9 hours ago
Southwark E-mail 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • johnmckie
    John McKie (@johnmckie) reported from Camberwell, England

    @TalkTalk Broadband worked this morning then stopped suddenly. Homepage directed me to router tests which I’ve undergone and still not working. Called #talktalk customer support which put me on hold for 15mins+ so I gave up. Not sure what to do next.

  • London___Girl
    ⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England

    @TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service

  • r1k1n
    Rikin Parekh🙉(Mr Rik) (@r1k1n) reported from Brentford, England

    @TalkTalk Hi Becky, I restarted our modem as the internet indicator light was red. Seems to be fine now! Slow a wee bit but OK....!

  • London___Girl
    ⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England

    @Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead

  • Tomboladiablo
    Thomas Dalby (@Tomboladiablo) reported from Hackney, England

    .@TalkTalk can I get some actual help. Been fobbed off about 50 times by your “customer service”.

  • iamvanessa_a
    Vanessa Agyemang (@iamvanessa_a) reported from London, England

    So I see @TalkTalk continues to be the worst broadband provider they now add optional boosts that you didn't ask for and expect you to pay for it #Delusional

  • Yvethi
    Yvette Twagiramariya (@Yvethi) reported from Paddington, England

    @TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.

  • johnmckie
    John McKie (@johnmckie) reported from Camberwell, England

    @SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate

  • claretastic
    Clare Maxwell (@claretastic) reported from Paddington, England

    @TalkTalk Asking a customer to use their mobile data is MENTAL! No connection. Terrible start for a new customer.

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it

  • Edgillwhl
    William H L Edgill (@Edgillwhl) reported from Camden Town, England

    @TalkTalk have you a problem with your phone service. Am trying to pay my bill but keep getting cut off when i get to this option please advise

  • erbertshop
    Erbert Stationery (@erbertshop) reported from Hackney, England

    @TalkTalk your Wi-Fi is awful.

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled

  • iamvanessa_a
    Vanessa Agyemang (@iamvanessa_a) reported from London, England

    @TalkTalk First of all I've been a loyal customer for over 5 years and my bill keeps going up in large amounts and now I noticed services are being added that I don't even use. When I called to get a better deal I was told I would have to pay more what a joke!

  • Yvethi
    Yvette Twagiramariya (@Yvethi) reported from Paddington, England

    @TalkTalk YOUR SERVICE IS RUBBISH! 3 engineers within 1 year, no internet for 1 week this month and you call yourself a legit company! #Frauds

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.

  • London___Girl
    ⚓️ Someone ⚓️ (@London___Girl) reported from Camden Town, England

    @TalkTalk I would like to cancel the contract without being asked a million questions

  • susanasambade
    Susanaspsychicreadings (@susanasambade) reported from Lambeth, England

    @TalkTalk I'm trying to cancel my account with you but it's a nightmare. I finally get to the advisor just get a garbled voice. Tried today "complaint" instead and funny enough voice not garbled but couldn't help. Put through to right department...nada!!!

  • iamvanessa_a
    Vanessa Agyemang (@iamvanessa_a) reported from London, England

    @TalkTalk Yes get me out of this contract your service is dreadful!

  • London___Girl
    ⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England

    @TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Dharmit66
    Dharmit (@Dharmit66) reported

    @TalkTalk you lot are horrible. Promised call back not done. Removed my card details for no reason. Didn't contact me. Made me wait three hours on webchat. Will most definitely be taking you to the governing body when the complaint process it followed.

  • Trevor58230
    Trevor Williams 🇪🇺🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇫🇷 💙#FBPE (@Trevor58230) reported

    @TalkTalk can you please confirm that you would not use a German telephone number to call me from in order to talk to me about supposed problems with my router?

  • katielloyds
    Kate Lloyds 💫 (@katielloyds) reported

    @TalkTalk please help...trying to log into my account, it says I need to register as my email isn’t registered...but when I fill in all the details, it says the email already exists? 😫 stuck

  • jexoriginals
    Jexoriginals (@jexoriginals) reported

    @TalkTalk Hi, our wifi has gone down, can you help?

  • kodichapman1
    kodi (@kodichapman1) reported

    @TalkTalk I have called you customer service line twice now on both occasions I’ve been told it will work within 48 hours and it is still not

  • Der55230962
    Der (@Der55230962) reported

    @TalkTalk why.. Without fail.. Does my Internet connection to my Ps5 turn to dogshit... Around 10.30 pm till 11.30 pm. . Every night

  • BrenGunn1
    Brendan Gunn (@BrenGunn1) reported

    @TalkTalk whatever happens, you get can f***ed if you think I'm paying my bill this month. Every day for the last 2 weeks, non stop problems. Anyone have any suggestions on a new provider? I'd rather roll in dog **** than use these!

  • Helenbi39754575
    Helen bird (@Helenbi39754575) reported

    @TalkTalk Yes of course I need you to look into it my email doesn't work. Can you get someone to call me today

  • Kornflakessssss
    Neli (@Kornflakessssss) reported

    @TalkTalk My internet is down

  • vic1toria
    Vicky Evans #FE #FEmaths (@vic1toria) reported

    @TalkTalk terrible service. Supposed to go live 23rd August still nothing… not good enough.