TalkTalk Outage Report in Richmond, Greater London, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent TalkTalk outage reports came from the following cities: London, Hackney, Hounslow, Ealing, City of Westminster, Southwark, Wembley, Croydon, West Drayton, Hampstead, Hammersmith, Woking, City of London, Egham and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Camden Town, England
I can’t believe @TalkTalk are still trying to charge me money after they called me asking if I wanted to cancel my internet and I said yes!
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Andy Stone
(@AndyStoneSheila) reported
from
Tottenham, England
@TalkTalk Sorry , Jo, I don't have the technical knowledge to answer that. The wireless is dead slow - unacceptable - I used online speed checker
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Yvette Twagiramariya
(@Yvethi) reported
from
Paddington, England
@TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead
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Sophie
(@bainbridgexo) reported
from
London, England
Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service
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bethany thomas
(@bethanythomas16) reported
from
Camden Town, England
@TalkTalk Apparently a openreach engineer needs to come out to have a look, but I’ve been given no timings or any information I’ve been paying for the service since I moved in a week ago and I’m not any closer to getting internet
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.
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William H L Edgill
(@Edgillwhl) reported
from
Camden Town, England
@TalkTalk have you a problem with your phone service. Am trying to pay my bill but keep getting cut off when i get to this option please advise
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Nicholas Foggin
(@Nick_convedo) reported
from
Kingston upon Thames, England
@TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!
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Susanaspsychicreadings
(@susanasambade) reported
from
Lambeth, England
@TalkTalk I'm trying to cancel my account with you but it's a nightmare. I finally get to the advisor just get a garbled voice. Tried today "complaint" instead and funny enough voice not garbled but couldn't help. Put through to right department...nada!!!
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
For my UK friends...please avoid @TalkTalk and their network services. You will be more offline than online and they will not make the best as possible to fix it as soon as possible.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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Carol Williams
(@CarolWilliams44) reported
from
Hillingdon, England
@TalkTalk I pay monthly for broadband, but your service only works in 1 room, now you want me to pay extra to get the service I already pay for 🙄😒 I think you have defaulted
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Camden Town, England
@TalkTalk I would like to cancel the contract without being asked a million questions
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Tony Hickson
(@Tony_Hickson) reported
from
Camden Town, England
@TalkTalk Can't sign in on other devices says incorrect password
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Hammersmith, England
@TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!
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rich pizan
(@rich_pizan) reported
from
Watford, England
NEVER EVER switch to TalkTalk under any circumstances. They are rotten without a proper customer service hotline or technical support. You will regret switching trust me.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Jones
(@algeezer1) reported
Are @TalkTalk the worst ever for customer services. 3 hours of my wife being on and off being on hold and still no resolution@#talktalk #noclue couldn’t organise a…..
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DJB
(@waccoe21) reported
@TalkTalk wifi has been down all day in North Bristol. Its obviously to do with the weather but do you have any updates on when it will be working again?
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Nick
(@MrSocialMedias) reported
@TalkTalk You charge me for an engineer when your infrastructure is at fault, I call customer services to be spoken to rudely and advised that they can not hear me and will call me back... to which they have not. Please help me resolve this ASAP (Thank you Social Media team)
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samantha berry
(@samberry75) reported
@TalkTalk after 4 and half hours on the phone to try and solve a problem that is your mistake I have lost the will to live I can honestly say you have some of the most amazing staff and some of the worst but I will try again tomorrow to resolve this problem wish me well !
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David Merson
(@DavidMerson) reported
@TalkTalk My broadband service is down.
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Bhavna Pattni
(@BhavnaPattni) reported
@TalkTalk CEO Tristia, been trying to get you and your staff to resolve my internet service for a week now. I have had to take 2 days off work so far and with promises of an engineer last Friday and today, still nothing, no one is TALKING to me
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Matt Jenkinson
(@MattKTF) reported
@forfoxsakery @TalkTalk Thanks Tim. I'll look into that. Will definitely be dumping Talk Talk. The worst customer service experience I've ever had. @WeAreOpenreach also culpable for appalling service.
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jackie carter
(@jaxycarter) reported
@TalkTalk hi can you help me? All day I've been trying to ring or speak on the chat service but not getting anywhere
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Lasma
(@LasmaViolin) reported
@TalkTalk Hi!My new router was installed today and the email says the connection is live and I did a connection test online on TalkTalk and it says it's all fine. But the internet green light on modem is off and the wifi is not working. What can I do?
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Ben
(@RanngerTTV) reported
@TalkTalk Your customer service is a joke