TalkTalk Outage Report in Richmond, Greater London, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (61%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent TalkTalk outage reports came from the following cities: Hammersmith, Purley, City of London, London, Hackney, Paddington, Hampstead, Wallington, City of Westminster, Southwark, Harringay, Northolt, Hounslow, Uxbridge and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Purley |
Internet | |
| Hammersmith |
Internet | |
| City of London |
||
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Deveena R
(@deveena_r) reported
from
Brentford, England
@TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk Help then???? 4th day with no WiFi?
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@TalkTalk any reason why the internet is out in Hackney? Your service is becoming steadily worse. Can we leave the contract early please?
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Альберто Лорэдо
(@AlbertoLoredoP) reported
from
Hammersmith, England
@TalkTalk is there a problem with broadband in NW10? I can't access internet at all after following all your troubleshooting steps. Your texts says the connection is fine which is not!
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk your customer service is shambolic. No WiFi in almost 12 hours and no communication????
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Charlotte Ashton
(@CharlotteA_PR) reported
from
Richmond, England
@TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..
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Caroline Mary
(@CarolineMarys) reported
from
Wandsworth, England
What is going with service @TalkTalk - going round in circles trying to get help on 48-hour outage and no one available.
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Sasi Rajbhandari
(@sasindra35) reported
from
Tottenham, England
@TalkTalk what’s wrong with your service all@day in and out cut now over hour no internet
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Freddie
(@inquisitivenars) reported
from
Camberwell, England
@TalkTalk i am having problems with your internet and your customer service is closed! You must be kidding!!!
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Freddie
(@inquisitivenars) reported
from
Camberwell, England
@CarolineMarys @TalkTalk That is true! When you call the customer service they direct you to Live Chat! Like im using my minutes because I dont have internet!
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Saphi
(@_Ayifas_) reported
from
London, England
Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband
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Catherine Anderson
(@clark_cat) reported
from
Camberwell, England
@TalkTalk can you tell me when services in SE16 will be back up to speed please!? It’s been down since yesterday morning due to a problem at the exchange. I need to make work contingency plans!!
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk bc the only way to get through to you is to tweet you - how is my WiFi down again. Does your WiFi hate the cold weather? Does your WiFi hate working?
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk you are the worst WiFi service provider in the entire solar system I still have had no contact from any of your customer service. As soon as my WiFi is fixed I will be terminating my contract.
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Raquel Mucho Más
(@RaquelMucho) reported
from
Hammersmith, England
@TalkTalk my internet is down, what can I do? Is there any issue? I'm working and need it back ASAP please somebody help.
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk how is your advice to my WiFi being down to go online and speak to your customer service chat. I can’t do that because you’re WiFi is down. Obviously.
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Coach Jav
(@JavPedraza) reported
from
Wandsworth, England
@TalkTalk why do I have problems with my fibre every single weekend?
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Anna Vincent
(@marginalworld) reported
from
Hackney, England
@TalkTalk Internet in Hackney, London went down at 00:01. Anything to do with the scheduled maintenance mentioned on your website? Several router restarts and nothing. This is a near-daily occurrence. Not workable. Please sort it out.
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Nicola Wilding
(@NicolaWilding77) reported
from
Croydon, England
@TalkTalk @TalkTalkGroup please help with my elderly neighbour. She’s 83 and her landline isn’t working. She’s tried contacting you via internet phone but is not receiving the assistance she requires. This is her lifeline. Please advise how I can direct her. Tried all checks CS
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Kiran
(@KiranMahlia) reported
@TalkTalk have the most shocking, frustrating customer services I’ve ever dealt with in my whole life. Issue still unresolved since April and you still can’t pass me through to the right department.
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Louise
(@LClarkdashian) reported
5 call this morning, I’ve been passed to new business for no internet?! had the phone cut out and now I’ve been on hold for 25 minutes no idea of anyone Is coming back to assist this is joke company for real. #avoidatallcosts @TalkTalk the worst company I have experienced ever
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St Ives Paintings
(@Stivespaintings) reported
@TalkTalk emailed your,you’ve emailed in return. spoken to your cancelation Dept. you are fobbing us off telling us to communicate. We are! Evasion and avoidance tactics Just cancel this account. Allan Storer 41 Longacre, Murton, Swansea. @FoxNikkiFox @TalkTalkBizCare
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Sean Quinn
(@SeanQuinn007) reported
@TalkTalk @TalkTalkGroup Appalling customer service as usual. Never thought reporting a bereavement could be so hard. Sky and o2 were 1st class. You guys talk talk but don’t listen listen. How can I get a password for a deceased persons account. Hold a seance?
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Simon Burr
(@Simon_burr) reported
@TalkTalk what an absolute joke, issue with my bill, paid 21 hours later still not reconnected to be told it could be 24 hours, or 48 hour or 14 days. Can you make a decision it’s a matter of clicking a button not fitting a new line!!
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Andy Avery
(@AndyMarkAvery) reported
Contacted @talktalk about slow internet speed yesterday afternoon, they got @WeAreOpenreach to fix it this morning - very impressed. @Plusnet alerted to dead internet and phone at my 75 yr old mum's house yesterday. OpenReach visit NEXT TUESDAY! Come on PlusNet - do better!
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KickingK
(@00LadyK) reported
@TalkTalk Terrible customer service today, left a lady in her 70's with no idea what is happening with her installation that should have taken place between 8am and 1pm today. I've sent a DM with info
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bluekeyhandyman@gmail.com
(@pipsw19) reported
@TalkTalk @Stivespaintings Please share how to cancel a contract!
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Julia Ennis
(@joolsandco) reported
@TalkTalk I'm an existing customer and did via the phone with the future fibre team
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Roger
(@RogerMatthewman) reported
@TalkTalk Send a DM? Not likely. When I tried, it just directs me to online chat. No way after earlier nightmare. I am in telephone contact with the Service Management centre where there are real people to talk to. Let’s see if they can fix it. Four days in and no luck yet.