TalkTalk Outage in Croydon, Greater London, England

@UB5simon I'm on TalkTalk. They're not perfect but my research tells me none of them are. I hardly ever get connectivity problems & they're cheap. I now find the best approach to customer services is to avoid them unless 100% necessary, which means only when I have a hardware problem.

@TalkTalk engineer came to connect my service - (new customer) dreadful and made no effort. Said he could not connect and left without a word. Before he left he complained his 9 weeks furlough was not enough! No wonder he never connected me. No heart in it. Dreadful

I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever

@TalkTalk is there a problem in the Richmond/SW14 area of London?

@TalkTalk our broadband / internet has cut out. Being sent worrying security alerts and links

@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?

@TalkTalk this is the worst experience I had with internet service would be getting 30-40mb qnd I’m getting 1mb, they don’t pick up the phone, and when talking through chat they said they would get me an engineer but never replied again

@BBCTheOneShow #complain #M&S# #TalkTalk r impossible for customer service

@PrincessAries99 @TalkTalk @emmaknight1986 @Christi90496608 The internet is good, but the customer service not so much 😬

Wouldn't trust an ex boss of @TalkTalk to run a welk stall outside a pub, never mind an impt public health service. Been trying to communicate with @TalkTalkGroup customer care for 2 wks. Like talking to an amoeba. All multi £billion companies are bad, some are worse than others.

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@TalkTalk my internet is down FOR THE THIRD TIME TODAY!!! You are absolutely the worst internet company I have ever had. I want out of my contract, as you have continually failed to provide what I pay for. Don’t know if yr incompetent or fraudulent, but either is unacceptable..

@TalkTalk my internet is down again. Second time today. You didn’t bother responding to my first tweet hours ago. Maybe you’ll respond to this. I am so bloody sick of your crap service. I’d be better off using smoke signals to communicate.

Despite numerous calls and messages and 11 reasurances I will have a call returned to offer a resolution . I am still waiting now four weeks and waiting for #talktalk

@TalkTalk the tv box is soooooo awful I need to cancel. No signal...totally awful..its made lockdown ten times worse

It appears the talk talk wifi issues have been sorted. #talktalkdown #talktalk

@TalkTalk hiya I’m on hold (for ages) my home internet is so poor and just looking to see why, one of the plugs with the lights on is dead - nothing. We are pay for for super fast internet and so far since islatallation, has been nothing but awful! Please advise! Close to cancel

@TalkTalk Hi. We’ve got an outage in NW105BR. Other residents in our block also reporting outages.

(3) this is on two different mobile devices, a Now TV stick, Samsung TV and laptop. None of the devices will work when using the Three network but if I take them to a friend's house and connect via their TalkTalk WiFi they work.

@talktalkbollox @TalkTalk I genuinely think they're avoiding me as they never seem to respond to anything or phone me when promised, they've responded to tweets after mine but not mine

@TalkTalk Hi Andy - what is wrong with TalkTalk in North London again? All day the internet has been constantly dropping off. Is this a repeat of the problem 11 days ago when it was off for hours?

@TalkTalk again having broadband issues in Pershore WR10 - second time this week. Appreciate if it’s the heat that might be the issue but need something sorting - any insight into issues here?

@TalkTalk low signal all day yesterday and no WiFi since 5am this morning and still have no service

@TalkTalk: Problem identified, will be sorted within 3 days. internet (2 Hours later): Online. Thank youuuu! <3

@TalkTalk Can you confirm if you are having problems in Tipton DY4 please

@CAP12314 @virginmedia @O2 I’m pleased you have had a good experience; my parents have had appalling service from TalkTalk unfortunately.

@TalkTalk It’s not 11PM yet though and it’s already been down for an hour...

talktalk have to be the worst internet provider 😐 every week it stops working