TalkTalk outages and service status in Croydon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- TalkTalk generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 9, 3:02 PM GMT+1.
- Internet (80%)
- Phone (20%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at TalkTalk
TalkTalk is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent TalkTalk outage reports came from the following cities: City of Westminster, Caterham, Purley, Morden, Southwark, Croydon, Carshalton, Catford, and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Phone | 3 hours ago |
|
Caterham
|
Internet | 10 days ago |
|
Purley
|
Internet | 13 days ago |
|
Morden
|
Internet | 15 days ago |
|
Southwark
|
Internet | 24 days ago |
|
City of Westminster
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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ConcreteComms (@ConcreteComms) reported from Camberwell, England@TalkTalk How about ACTUALLY living up to your name by TALKING to your customers 3 days now... STOP hiding behind DMs and sort the problem out!
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Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England@TalkTalk I will DM you AGAIN but you have to understand that I have DM’d you every bloody time this happens and I am quite frankly tired of DMing you, because you say the same thing every time and it never helps. Third world countries have more reliable wifi than talktalk. Do better.
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Heather Duster (@Heather_Duster) reported from Camberwell, EnglandHi @TalkTalk It's now officially been one whole month without WiFi... Your customer service has been terrible your complaints department is awful and we've been left jumping through hoops to get your attention to get the problem solved. Not good enough.
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Rory Cellan-Jones (@ruskin147) reported from Lambeth, EnglandLabour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc
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Freddie (@inquisitivenars) reported from Camberwell, England@CarolineMarys @TalkTalk That is true! When you call the customer service they direct you to Live Chat! Like im using my minutes because I dont have internet!
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Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England@MZnajda @TalkTalk Mine is so slow I can’t even do the speed test #talktalk #sucks
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Lauren Baker (@Laurenbaker8007) reported from Wandsworth, England@TalkTalk why is my internet down 😫🙄
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Catherine Anderson (@clark_cat) reported from Camberwell, England@TalkTalk can you tell me when services in SE16 will be back up to speed please!? It’s been down since yesterday morning due to a problem at the exchange. I need to make work contingency plans!!
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Gayle (@GByford75) reported from Merton, England@TalkTalk hi is there any reported problems in the KT4 area as my parents have no WiFi/Internet or home phone. Not ideal. Thanks
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Carolyn Saunders (@EndzoneFilms) reported from Wandsworth, England@TalkTalk my internet is down again. Second time today. You didn’t bother responding to my first tweet hours ago. Maybe you’ll respond to this. I am so bloody sick of your crap service. I’d be better off using smoke signals to communicate.
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Michele Tropeano (@michitropeano) reported from Lambeth, England@TalkTalk I’ve been on the phone for over 40 mins. Called one number first (the one on the website) to freeze our account while we move home. Been told to call another number to do so, been waiting on the line for over 20 mins. Shouldn’t be this difficult for a customer (1)
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Lydz.x (@x_lydz) reported from Camberwell, EnglandI am so going to cancel my @TalkTalk broadband . My internet is seriously slow 😭😭.. To make matters worse, I am currently waiting to speak to a representative and I am number 64 in the queue .
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Johnny Simpson (@jsimpson74) reported from Merton, England@TalkTalk my WiFi is dropping in and out grrrr! Need a new hub or some Devine from above !! Do you have a customer uk number please
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Charlotte (@CByford97JJ) reported from Merton, England@TalkTalk No WiFi at all- the light on the router has been red for 2 hours at least now and my grandparents a mile away are also experiencing problems
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Caroline Mary (@CarolineMarys) reported from Wandsworth, EnglandWhat is going with service @TalkTalk - going round in circles trying to get help on 48-hour outage and no one available.
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Freddie (@inquisitivenars) reported from Camberwell, England@TalkTalk i am having problems with your internet and your customer service is closed! You must be kidding!!!
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Gayle (@GByford75) reported from Merton, England@TalkTalk hi, I have a fault with my phone line that an engineer is coming out to fix. It hasn't worked since March. Are you able to check the date that it last worked? I know it was 11th March but need verification. Thanks
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Aydin Djemal (@adjemal) reported from Bromley, England@SamGate82667604 @TrevGates @TalkTalk All I have heard is bad things about talk talk. What they have done and still not rectifying while we are on lockdown is disgraceful. Sham on you @TalkTalk
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Trini Papi 🇹🇹 (@S3ANBR0WN) reported from Bromley, EnglandSo #TalkTalk is down in my area so picture working from home with no wifi and tethering your laptop, your VOIP work phone and your network via your ****** #3MobileNetwork phone internet speed. The pain…!
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Mateus Silva (@brunao_silva) reported from Camberwell, England@TalkTalk @TalkTalkGroup @TalkTalkBizCare in the 13 years as a costumer you sure had let me down before but this time after all those years . You messed up big time, but I guess loyalty is one way for you. 4 Days is way too long.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dave O (@llqdave) reported@TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.
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Rob Ranby (@Rob_Ranby) reported@TalkTalk No, we can do it in public. After 3 months of zero service you're now refusing me compensation by lying about the events, when clearly I had no service.
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Mad_hatter (@Madhatt41585343) reported@TalkTalk i keep missing calls asking to talk about disconnecting my service. I do not want to disconnect my service
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TalkTalk (@TalkTalk) reported@DeborahNeedham Hi Debzzz, sorry for the worry! If you’re an active TalkTalk customer and emails linked, you shouldn’t be asked to pay for your email service. This message may have been sent in error. -Mandisa
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TalkTalk (@TalkTalk) reported@Martin_Law I am sorry that you feel this way, @Martin_Law. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. Elizabeth
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Deano (@mezza_68) reported@TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!
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allie ♥️ (@alliewillie38) reported@TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.
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crystalporterxoxo (@baddieslovecloc) reported@TalkTalk my internet is not working this is so annoying got work to do I’ve switched it off and restarted it still showing white but no internet connection.
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TalkTalk (@TalkTalk) reported@Martin_Law Hi there Martin. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. We’ve continued to provide your TalkTalk email service free of charge for some time. -Phili
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Stuck Farmer (@Sheehan1901) reported@Keir_Starmer You’d have made a good salesman for TALKTALK mobile phones. Remember them? We certainly will never forget you !