TalkTalk Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

• Internet (64%)
• Wi-fi (16%)
• E-mail (9%)
• Total Blackout (7%)
• Phone (4%)
• TV (1%)

Live Outage Map Near Croydon, England

The most recent TalkTalk outage reports came from the following cities: Hounslow, London, Ealing, Croydon, Hammersmith, Barking, City of Westminster, Islington, City of London, Southwark, Wallington, Southall, Hackney, Brentford, and Wandsworth.

City	Problem Type	Report Time
Hounslow	Internet	13 hours ago
London	Wi-fi	2 days ago
Ealing	Internet	2 days ago
London	Internet	4 days ago
London	Internet	4 days ago
London	Wi-fi	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 35 seconds ago from Camberwell, England

  @TalkTalk Hi Fez, it looks like this morning the internet is back and both tv and landline are working. I think it must have been a problem in the area although Talk Talk didn’t recognise it. Hopefully no more problems. Thank you.

• 
  Tim Hall (@timmyhall1) reported 2 minutes ago from Bexleyheath, England

  @TalkTalk also your customer service is non existent. Been promised call backs twice this week and not heard a thing. Plus im still paying for Internet that ive not had for 2.5 months. Joke of a company

• 
  Fabian De Fabiani- FCCT, FInstLM (@FdeFab) reported 5 minutes ago from Bromley, England

  Excellent service from @TalkTalk WiFi. Service issue remotely resolved and a £10 credit into my account.

• 
  Gayle (@GByford75) reported 6 minutes ago from Merton, England

  @TalkTalk hi, I have a fault with my phone line that an engineer is coming out to fix. It hasn't worked since March. Are you able to check the date that it last worked? I know it was 11th March but need verification. Thanks

• 
  Megan Pietersen (@MMP_Photography) reported 14 minutes ago from Bromley, England

  @TalkTalk It's been well over an hour since I sent the dm you requested that I send to address the lack of response to help requests. And there has been no response.

• 
  halle (@herbsyhc) reported 22 minutes ago from Lambeth, England

  all due to the appalling customer service from @TalkTalk btw

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 22 minutes ago from Camberwell, England

  @TalkTalk 2/2 wifi too weak not working well. How long must I wait for proper service to be restored? Also, ‘health check’ seems to find no internet/broadband problem in my area! Please investigate ASAP!! Thank you.

• 
  Megan Pietersen (@MMP_Photography) reported 24 minutes ago from Bromley, England

  @TalkTalk now your website has crashed again meaning I cannot access my account. For the umpteenth time this eve. Still no response on chat or on The Twitter DM you requested. Could someone actually help please?

• 
  Mark Ludmon (@MarkLudmon) reported 25 minutes ago from Lambeth, England

  @TalkTalk I’ve tried speaking to your customer services people 5 times this morning and each time I’ve been cut off mid-conversation. Do you have a problem with your phone systems as my phone is otherwise working fine?

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 25 minutes ago from Camberwell, England

  @TalkTalk My internet has been down since @ 4pm. I logged the problem through customer services online. When I sign up to my acct, it says the fault is being investigated. In the meantime, I have no landline service nor TV (fire stick) I’m having to use my mobile data as 1/2

• 
  LayngEnergySolutions (@m1tch4) reported 27 minutes ago from Bromley, England

  @TalkTalk Absolutely terrible service from TalkTalk! Despite assurances that my 85year old mum would not be left without a phone line, they have disconnected the service today! She needs this for medical emergencies and is a vital service for her.

• 
  Trini Papi 🇹🇹 (@S3ANBR0WN) reported 28 minutes ago from Bromley, England

  So #TalkTalk is down in my area so picture working from home with no wifi and tethering your laptop, your VOIP work phone and your network via your ****** #3MobileNetwork phone internet speed. The pain…!

• 
  Gayle (@GByford75) reported 29 minutes ago from Merton, England

  @TalkTalk hi, wifi outage in SM4... any idea how long it'll last?

• 
  Nicolas Viart (@nicoviart) reported 33 minutes ago from Wandsworth, England

  @LizFoggitt @TalkTalk I realised customer service on twitter is always faster to respond. But maybe time to switch. I've just done so (not from or to TT though)

• 
  julie atkin (@atkin_julie) reported 36 minutes ago from Hackney, England

  @TalkTalk WHY IS YOUR CHAT NOT WORKING. SORT MY BROADBAND OUT N1 3HS

• 
  Tim Hall (@timmyhall1) reported 43 minutes ago from Bexleyheath, England

  @TalkTalk You gave me no help. Suprise suprise

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 47 minutes ago from Camberwell, England

  @TalkTalk Hello! Unfortunately this morning the internet is down again!! Can you please tell me how can I get it checked? Going through your costumer service is too time consuming and my experience two days ago was not efficient. Area SE5 London

• 
  LayngEnergySolutions (@m1tch4) reported 49 minutes ago from Bromley, England

  @TalkTalk Sadly my urgent issue has still not been resolved, leaving my vulnerable elderly mum without a phone line. This is critical for her welfare, despite many DM’s and promises. I am really worried for her health is she should have a fall

• 
  Tim Hall (@timmyhall1) reported 51 minutes ago from Bexleyheath, England

  @TalkTalk I've been without internet since 1st September when you mistakingly cut me off. You were suppose to fix it 3 times now. The last time was 3rd Nov but an engingeer did not turn up. I was told somebody was coming tomorrow but yesterday this has again changed... Help!

• 
  Megan Pietersen (@MMP_Photography) reported 59 minutes ago from Bromley, England

  @loulouhope @TalkTalk Getting ghosted on the Twitter DMs too and they close at 22h00. Been trying to get this sorted since 18h00, first the phones kept me on hold until their 'hometime cut off' at 19h00, now zero help via their own alternative options. Time to switch providers 😑

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  richard townend (@Themightyboss) reported 2 minutes ago from Basildon, England

  @TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience

• 
  Edwira Tientcheu👑 (@EdwiraTientcheu) reported 3 minutes ago from Manchester, England

  @TalkTalk you lot have the worst WiFi, why is I’m having to use my mobile data more than the WiFi itself. Fix up🤢

• 
  Hannah Roberts (@Welshhan) reported 10 minutes ago from Cardiff, Wales

  Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

• 
  Ashleigh Wilcockson (@thedinoash) reported 12 minutes ago from Stoke-on-Trent, England

  WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒

• 
  Lauren Ruddock 🏳️‍🌈🔬 (@lozzzknight) reported 13 minutes ago from York, England

  @TalkTalk My father does. The internet speed is frankly not acceptable for what we are paying and even what we were promised on contract. Seeming lack of willingness to actually send a person out to physically explore and diagnose the issue on your part is puzzling after lots of web chats

• 
  Helen Kilminster (@HPILLminster) reported 15 minutes ago from Droitwich Spa, England

  @TalkTalk Summary: mum left because of price increase. Then had issues changing provider. I spoke to TT agreed new cheaper tariff for 18m. Then process to rejoin. Mum doesn’t use email. So now set up to send me. But was charged more than double agreed tariff. So trying to find answers

• 
  Craig (@lampy117) reported 17 minutes ago from Crediton, England

  @TalkTalk still having real problem with our Internet. Now been on going for 2 weeks

• 
  John Pennington (@diygolf) reported 21 minutes ago from Runcorn, England

  @TalkTalk My whole point about making a complaint to you is your utter refusal to give out a U.K. phone number or get someone based in the U.K. to ring me. I’ve no complaint at the moment other than I never received the latest TV box as promised but I’ve given up all hope of getting that

• 
  Phil Tonks (@PhilTonks2) reported 23 minutes ago from Dudley, England

  @alexfenlon @TalkTalk @virginmedia If they mess me about, I'll simply move. I was lied to, ignored and never resolved with @TalkTalk - and they have the cheek to send me rubbish about how they "miss" me. Try doing anything with 0.3mbs.

• 
  Helen Kilminster (@HPILLminster) reported 26 minutes ago from Droitwich Spa, England

  @TalkTalk Thank you Abbie for replying. I think I’ve got to the bottom of it all. Awaiting authorisation and email update to let me access online account. This has been challenging - inconsistency in call handlers. Some have been great, some not so good. Thank again for offering support