TalkTalk Outage in Croydon, Greater London, England

AND my sweet little grandma’s internet isn’t working either, she’s isolating alone, y’all are the worst @TalkTalk 🥺😡😢

@TalkTalk wifi today is absolutely horrendous. I had wanted to change supplier before because of dire customer service but this is now interfering with my ability to work from home

@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background

@SirLizart @SophSpector @TalkTalk Mines out in East London. Glad I'm not just going mad and unable to fix a router!

@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

@classiquegee @TalkTalk We're exactly the same...absolute joke...been horrific service since we swapped from Virgin. ..wish we hadn't bothered.

@talktalk #talktalk I am astounded. No Internet for the 4th week day and the customer service is a recorded message saying they are closed due to the virus!!

@TalkTalk Hi I need to cancel my account. Please let me cancel my account. The website is just… it’s just calamity.

@TalkTalk I’m using the main TV antenna! The screen does not say there are any errors. I’ve given up calling the tech support because of language barriers & their impatience! I’d prefer an engineer visit. I can take the necessary precautions to facilitate this!😷

@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!

Virus is one thing but internet outage!!! #outage #talktalk

@TalkTalk @TalkTalkGroup my dad is an 83 year old man who has now had no way of contacting anyone cos he’s line is down and there is. NO WAY of contacting anyone at TalkTalk

@TalkTalk how can I get through 2 u 2 fix my dads broadband (he is 83 years old & that is he’s only contact with the world) every time I try 2 call u cut me off

@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph

@TalkTalk my partner's gran is isolating alone and is 86 years old. Her internet hasn't been working for a week and we've called the automated line but no one has got back yet. She's in the vulnerable category and we need to get her back online. Any help would be appreciated.

@TalkTalk Many of us are working from home and rely on a stable internet connection. You are still yet to indicate what the problem was/is and it leaves a large quantity of your customers in doubt as to whether you a a suitable service provider

@TalkTalk On the day, you had a large number of people in East London including vulnerable people and key workers trying various ways to get an indication you know of a problem in the area. Your Twitter continued putting out automated posts but didn't acknowledge the problem or help us.

@TalkTalk I’m a key worker and have had to keep using my data when at home because your WiFi is so bad! It’s costing me a lot of money with my provider!!!! Not happy🤬

@TalkTalk sort your shit network out.

@TalkTalk As an aside the only response/contact I’ve had from you is to tell me when my bill is due for a service I cannot access.

Wow awful service from @TalkTalk Renewed my contract for another 24 months to be told I hadn’t renewed and I’m charged a huge bill. Even though I knowledge the new agreement and have a copy of the transcript but they are still denying even though all the evidence is there

@TalkTalk I internet is disconnecting intermittently for most of the time in the day. Could you please fix it. I am tried of chasing your customer care.

8 days after confirmed switch date & STILL no service from @Talktalk. No care about the impact. Anyone able to offer a rapid connection to urgently help a Nurse doing vital Covid Research trying to #staysafe by working partially at home @virginmedia @SkyUK @BT @EE @Plusnet @O2

GUESS WHO'S ******* INTERNET IS DOWN AGAIN MAN, **** TALKTALK

@TalkTalk Zach, I ran a service check at the time as am clued up enough on how it works but as you are aware there have been outages across the country, and once again since yesterday afternoon.

@TalkTalk Sorry but the internet has been down since yesterday afternoon and is still not up and running. I start work at 8am this morning so I'd appreciate it if you could pls check into the outages across the country asap as I am not the only one that has reported this, merci

@TalkTalk Hi sent a DM no WiFi at all today and problem been on going now for two weeks

Talktalk must be down or a really really slow connection

@TalkTalk Your internet is shocking. Cut out again. Think my landlord has multiple accounts, is asking me to log every moment so that there are undeniable grounds to cancel contract as you have severely breached it.

@TalkTalk No internet from midnight onwards in North West London had to get an engineer booked to come around to come on the 28th of may. An abysmal service all around definitely want to leave talk talk as soon as possible.