TalkTalk Outage in Camberwell, Greater London, England

@BBCTheOneShow #complain #M&S# #TalkTalk r impossible for customer service

@PrincessAries99 @TalkTalk @emmaknight1986 @Christi90496608 The internet is good, but the customer service not so much 😬

Wouldn't trust an ex boss of @TalkTalk to run a welk stall outside a pub, never mind an impt public health service. Been trying to communicate with @TalkTalkGroup customer care for 2 wks. Like talking to an amoeba. All multi £billion companies are bad, some are worse than others.

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@TalkTalk my internet is down FOR THE THIRD TIME TODAY!!! You are absolutely the worst internet company I have ever had. I want out of my contract, as you have continually failed to provide what I pay for. Don’t know if yr incompetent or fraudulent, but either is unacceptable..

@TalkTalk my internet is down again. Second time today. You didn’t bother responding to my first tweet hours ago. Maybe you’ll respond to this. I am so bloody sick of your crap service. I’d be better off using smoke signals to communicate.

Despite numerous calls and messages and 11 reasurances I will have a call returned to offer a resolution . I am still waiting now four weeks and waiting for #talktalk

@TalkTalk the tv box is soooooo awful I need to cancel. No signal...totally awful..its made lockdown ten times worse

It appears the talk talk wifi issues have been sorted. #talktalkdown #talktalk

@TalkTalk hiya I’m on hold (for ages) my home internet is so poor and just looking to see why, one of the plugs with the lights on is dead - nothing. We are pay for for super fast internet and so far since islatallation, has been nothing but awful! Please advise! Close to cancel

@TalkTalk Hi. We’ve got an outage in NW105BR. Other residents in our block also reporting outages.

@TalkTalk Also, can’t get through to customer service, keep getting hung up on

@TalkTalk I am working from home, I have no internet and have deadlines today, your phone lines are also not working and cannot get through to you. Please tell me when this will be resolved - when I’ve just upgraded my broadband package...

@TalkTalk Yes, your internet is not working!

@TalkTalk my WiFi is down yet again and trying the phone line multiple times gets me nowhere, it just says to call back in a couple of hours and hangs up. Please advise. Broadband is essential for ppl right now and this is terrible customer service!

@TalkTalk once again my internet is down.

Weird thing with the @TalkTalk down is that email and voip phone line working fine just no regular internet

@TalkTalk great comms nothing on your twitter feed in what appears be a national outage have you got any staff working on fixing this #talktalkoutage

@Dawn_DHR @TalkTalk Yeah it's been like this all weekend too, terrible ISP.

@TalkTalk VERY slow in NE34. Is there a problem today with service?

@TalkTalk internet been down in HU12 since 10pm last night?! What's going on?!

@TalkTalk SY1 area ... dropped out and in.. very slow. I need this for my job or I'm in trouble please fix

@TalkTalk I can see why you're known as one of the worst providers for broadband in the UK. Absolute shite honestly.

@TalkTalk Hello, I’m trying to cancel my contract with you as I’m moving out and it ends on the 17th July. I haven’t been able to get hold of anyone in days. Can I put this in writing?

@TalkTalk I don't have any problems anymore as thankfully not a customer of yours and not had a single issue with my broadband since changing to Hyperoptic!

@TalkTalk No download speed at all in SL9 . Upload fine. Are there issues?

@TalkTalk why is your internet so ****

@TalkTalk hi we still have such slow internet this morning that we can't load a page. My husband is a teacher and needs to teach children from home today. Please help!