TalkTalk Outage in Kensington, Greater London, England

@TalkTalk fix my Wifi what the heck is going on??!

My internet has been down for six hours .. what is going on? @TalkTalkGroup @TalkTalk

@TalkTalk we have lost internet and broadband here at W5 1SQ. At around midnight. Can you fix?

@TalkTalk Your company has treated me appallingly. I made the mistake of moving. And now with all your technology cannot resume service at my new residence. Awful service. I am disgusted

@TalkTalk Been sending so many DMs with no response. I'm fed up. You just cannot phone me to help. Been leaving so many messages. You've even set up another direct debit but still refuse to send someone to help set me up. I'm disgusted.

@TalkTalk I've had such a terrible experience with TalkTalk. I moved from Leicester last week. I have no phone,TV or internet. Been talking to them every other day. Customer support has been non existent but they don't stop taking the money by DD. Awful experience anyone else???

@TalkTalk My 92 year old mother who lives alone has had no landline or internet or medic emergency line for 48 hours. You’ve cheerfully acknowledged the logged outage in an email that she (obvs) can’t access. When are you going to fix it?

Some friendly advice for @TalkTalk, with whom I’ve been in Twitter contact for the last 20 hrs. Sometimes talking to people is actually more efficient for you than asking no doubt well intentioned Twitter messages which repeatedly fail to understand the problem.

@TalkTalk is internet down in IG9 area? Haven’t been able to connect for three days!

Unfortunately, our internet service is down due to @TalkTalk technical issues. If you have been trying to contact us via email, rest assured we are responding as quickly as possible, remotely and even outside of normal business hours. 🛠 TT have promised to expedite a solution

Having absolutely no luck with the chat function @TalkTalk and your tel no keeps cutting me off. Please call me and be prepared for a termination of contract for your terrible service

@VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home

@TalkTalk hi I’ve had no internet since yesterday can internet icon on router still doesn’t help. Pls respond I don’t know what’s going on but I need this sorted ASAP

@TalkTalk hi, is the service down across London currently? Broadband has gone haywire.

@TalkTalk I connected to the test socket using the filter sent with the hub and still without Internet. Still have the Amber light flashing. Thanks for you help.

Customer service is so rarely good from phone/broadband providers. Currently @TalkTalk are proving so frustrating and stop answering your messages with no explanation. Who should I change to?

@TalkTalk have not recieved any help from DM for a while.

I am getting incredibly frustrated with @TalkTalk and a hub that still working. Paying for a service that isn't working for 7 days.

@TalkTalk hi I still need help sorting out my Internet. It was very frustrating yesterday when I had gone through various checks with someone via DM only to then not get a response for 4 hours.

@TalkTalk I've not heard anything for while regarding my issue with internet

@TalkTalk fix my Wifi what the heck is going on??!

@TalkTalk why is it that where I live, FTTP is now live, BT and various other suppliers can offer me 500mb broadband, but you can’t (I’m a talktalk customer), unless I put my neighbours address in, they are offered it….

@TalkTalk we are having problems with the landline (no active Internet on account) can't hear calls due to static on line. Cardiff area. Any known issues? Can't use 'my account' as no broadband to check.

@TalkTalk LA1 issues? Getting 5mbps can’t even load web pages on Ethernet

@TalkTalk Is TalkTalk down in the Wigan area in greater Manchester? My router is just solid orange.

@TalkTalk I’ve tried phone as website says open till 8, but the line said you are closed! Started chat got cut off half way through internet will not connect on router please help working from home

@drooperscot @TalkTalk Honestly ridiculously bad service shame cos price and service was decent . Then one problem and boom.

@TalkTalk been waiting for a week for a router that has been sat at a yodel depot doing nothing. Really poor having just signed up. Not the best start. And the response I get from customer services is give it another 24 hours

@drooperscot @TalkTalk I was with them quite a few years back, can't even begin to explain the 6 weeks of crap I had with them. I just cancelled DD and ignored them from then on in.

@TalkTalk my Internet has been down in the Sale area of Manchester for nearly 24 hours. Any idea what’s going on?