TalkTalk Outage in Bushey, Hertfordshire, England

@TalkTalk dreadful service. Customer's are required to provide a month's notice to terminate. TalkTalk retains the Wi-Fi preventing new tenants from selecting their own provider😳

@TalkTalk Not had any service yet! 😊 Was supposed to be activated on 14th, been told the box outside my building needs to be repaired - though BT was working fine before they turned me off that same day - and will take a few days to fix apparently... Bit frustrating!

@sarriefan_uk @TalkTalk Pretty decent reviews online and from mates, BT were trying to ******* over by charging me a bloody fortune!

@TalkTalk can you fix my internet please 😱

@TalkTalk @TalkTalkGroup @TalkTalkBizCare in the 13 years as a costumer you sure had let me down before but this time after all those years . You messed up big time, but I guess loyalty is one way for you. 4 Days is way too long.

@TalkTalk I'm closing my account with you because no internet from you since Sunday is ******* unacceptable your service is absolutely shit so I've joined hyperoptic @Hyperoptic

@TalkTalk morning just spoke to the cust service team I need to cancel my installation today as I’m of to hospital

@TalkTalk I’m paying for a broadband service that doesn’t work. I call and I sit on hold. I get referred to the text service and nothing happens. I speak to an operator who can’t fix the problem now because the accounts are down. This is by far the worst customer service ever!

@TalkTalk Just to let you know (yet again) I have no WiFi again although my router shows 4 green lights. It shows that the WiFi so slow that the html basic can't even load.

@TalkTalk my Internet has been down all day what's going on

Very productive today - cleaned the flat, moved to @TalkTalk + @bulbenergy to save a ****-ton of cash (**** @BT) and now to do my accounts 😬 #OverSpendingBryn

@charliehalkett @TalkTalk They're awful, you should switch away from them ASAP if you can. Some providers like BT will buy your contract out, if you switch to them, if you're lucky. :)

@TalkTalk Help. I m having a nightmare with your customer services and they just cut me off.

@TalkTalk I am having a total nightmare with your customer services, who aren't sorting out my problem, despite me trying to respond to messages you sent me, and who have just cut me off. Can you help.

@TalkTalk Every issue under the sun, big lag spikes, terrible download speeds, constantly going up and down for no reason etc..

@TalkTalk You can help me by fixing your shit internet and making me not constantly lag

@TalkTalk Oh shit sorry..will do.. but to be honest I don't really give a rat's @rse about my details being public... everyone knows who I am anyway

@TalkTalk Most #appalling #CustomerService trying to cancel account on three occasions x2 on phone x1 on live chat on x2 different days #system #incompetence #prevents - record of live chat instructing to close and cancelled direct debit will have to do!

@TalkTalk That isn’t acceptable, to say, oh we can disrupt your work, cost me money and Time because of your failure. You have let me down massively and cost me money

@TalkTalk And i will continue to ask until I get an answer, I want compensation for this, I had to use up my phones data because of your failure. No one has given me an answer, this service is the worst

@EmLovesEd @TalkTalk Well I don’t seem to be getting any answer, this majorly affected my work and my day, as well as my data, it’s a shocking way to treat customers

@TalkTalk seriously! You have literally pulled the internet in Westminster at the worst possible time!

A nice surprise, @TalkTalk answered the phone straight away and resolved a contract boost issue on the spot. Agreed not to increase my boost by £2.50 for the remainder of the contract.

Im so pissed off that I have @TalkTalk internet it’s probably the WORST thing ever

@TalkTalk Wireless connection. Service on a few minutes then off. This has been going on for a couple of days

@TalkTalk This is getting funny, @TalkTalk . The engineer was booked for today in the morning. 4:13pm and no engineer, therefore no internet. Bad news for me is that I need to stay with you until November... But it seems any penalty will worth the change...

Just appalled by the horrific service at @TalkTalk I have never dealt with more incompetent staff that could care less about help you. Condescending and just plain rude. #internetprovider #CustomerExperience

@TalkTalk in Rickmansworth seems to be down, cannot stream anything! So annoying, paying for a non premium service!

@TalkTalk I pay monthly for broadband, but your service only works in 1 room, now you want me to pay extra to get the service I already pay for 🙄😒 I think you have defaulted

@TalkTalk It’s now completely down. Nothing connects. Red light on the router.

@TalkTalk that could help me but hurrah for @SkyUK while I was waiting over an hour to sort it out. Sky contacted TT and now sorted. @TalkTalk nothing but issues recommend to steer clear!

@TalkTalk so frustrated lack of support and service. Customer in cooling of period. Now moving to @SkyUK but @talktalk talking rubbish. Even engineer told me they don’t know what they are going!!!!

@TalkTalk I want to submit my essay while no service since 2 days ago. Really you are a shitty Internet supplier

@TalkTalk Can't sign in on other devices says incorrect password

@TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!

I can’t believe @TalkTalk are still trying to charge me money after they called me asking if I wanted to cancel my internet and I said yes!

@TalkTalk Apparently a openreach engineer needs to come out to have a look, but I’ve been given no timings or any information I’ve been paying for the service since I moved in a week ago and I’m not any closer to getting internet

Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x

@TalkTalk have you a problem with your phone service. Am trying to pay my bill but keep getting cut off when i get to this option please advise

NEVER EVER switch to TalkTalk under any circumstances. They are rotten without a proper customer service hotline or technical support. You will regret switching trust me.

@TalkTalk Yes but they haven’t actually helped us because you don’t have a policy to help relatives of vulnerable people so we are still stuck. Your staff just asking for account details again which we can’t get because Mum is a dementia sufferer

@TalkTalk I am about to cancel the DD I have for my mother’s broadband. Despite being reassured you would dew with this case you are still fobbing us off with “we can’t talk to you- because you aren’t the account holder”. She has dementia and has no idea her account details!

.@TalkTalk your customer service is APPALLING. My 83 yr old dementia patient mother needs live in care - your broadband has been down for months. She has lost capacity to operate her account and you won’t help because we “aren’t account holders”.

@TalkTalk I would like to cancel the contract without being asked a million questions

@Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead

@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎

@TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service

@TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.

@TalkTalk Asking a customer to use their mobile data is MENTAL! No connection. Terrible start for a new customer.

@Zaboman @TalkTalk It's shite service... Keep u on the phone on hold...

@TalkTalk your customer service is an absolute joke

@TalkTalk You can call me 07724896281 and discuss if you like but I don't have the time or energy to list all the problems I've received from TalkTalk

I’ve said it once and I’ll say it again. @TalkTalk have the most shocking internet and service anyone could ask for.

@TalkTalk our Internet has packed up the Internet light on our router has gone red I don't know if it the router or the network I have tried resetting router and it hasn't worked so don't know what's up am in Stafford

@Anharsama Virgin isnt worth it tbh and ill have to check if talktalk has decent packages cuz even tho sky is shit the package are good for the money

Not one to tweet much but after well over a month of dealing with absolutely shocking service and no resolution to my problem I’ve kind of run out of options #talktalk

@talktalk are absolutely clueless about how to communicate with people, worst customer service known to man. If anyone is adulting and choosing a broadband company, please avoid them at all costs!!!! #talktalk

@TalkTalk we upgraded to your fibre broadband to get around slow speeds. Now we are getting no Internet all together. We didn't even recieve a super router upon upgrade. Really concerned the service I'm paying for isn't being delivered.

@TalkTalk hi there. Our broadband is playing up and I'm not happy. Your engineer has told me it's a local outage but I've spoken to people in our area and that's false. Please can you let me know what I should do

@TalkTalk please can you get someone to call me. Fed up with calling you and being told to hang up by a computer so you can test my internet line to be told its fine, clearly its not fine or I wouldn’t be calling