TalkTalk Outage in Bushey, Hertfordshire, England

@TalkTalk absolutely disgusted with your service, come home to my partner crying because of the abuse from your call staff. You have been ripping us off with you prices and crap service. I am going to let the world know what a crappy gangster company you are

@TalkTalk How about ACTUALLY living up to your name by TALKING to your customers 3 days now... STOP hiding behind DMs and sort the problem out!

@SibsMUFC Unless you have @TalkTalk broadband. Then it is utter shit like everything else.

@TalkTalk unreal scum charging a suicidal mentally ill person in a secure unit 190 to cancel

@TalkTalk Since 10:00 on the phone with talk talk and Apple, then talk talk, then Apple ... it’s nobody’s fault but the internet still doesn’t work... interesting how support works 🤔

@TalkTalk I understand that you might have a problem for a day, or two, or three but for the whole month the internet is not working properly is a disgrace 😡

Of course you do. The solution is, as we all know, replacing BT, Virgin, Sky & TalkTalk with The Soviet Committee for Broadband.

@TalkTalk the worst company in the world! No working internet for six months! Now need to cancel as I am moving home! They can’t do that!!! They can only keep charging me for a service that does not work!!!!

@TalkTalk Hi Jo, had a read and I’m almost 100% sure we’ve tried all of these, we have had this problem for 4 months now. We have had a engineer in, new routers sent and done all of what’s in those articles. It seems that there’s no clear solution here.

@EmmaLovelace @TalkTalk Well I suppose that narrows my choices down

@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

@TalkTalk Terrible service. Wouldn’t recommend. We started an account with TWO broadbands. First two weeks of course were great but as the clock struck 12 on the 3rd week the expected happened. Download speeds dropped from 25-30MBps to 1-3MBps. Recently I have been getting KBps!

@TalkTalk my elderly mother with dementia who lives alone in Needham Market has been without a phone since Thursday. It is impossible to communicate with anyone @TalkTalk and the recorded message says it’s being dealt with when it clearly isn’t. Please advise and help.

@TalkTalk Hi Zach, as per my previous tweet no Internet since yesterday. Orange light only on a modem. We called you twice and second time we were told there was an outage. Please check other tweets and messages as people are commenting on it quite a lot.

@TalkTalk we have had dropout and internet crawling at a snails pace often not working at all. In the evening we can’t get through a program without interruption in the NW1 area. Are contract is up and so will our timwpe with you unless you fix this real quick! #talktalk

@BouakelSof @TalkTalk How do we know it's talk talk customer service it might be your girlfriend and u enjoying the talk 🧐😝

Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

@TalkTalk TERRIBLE customer service, raised issue in August, still not resolved, wasted over an hour on calls tonight & NO progress! Please resolve tomorrow or leaving after 15 years 🤬

@TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk

@TalkTalk Still not working. Was promised it’d be Tuesday, and then promised it’d be yesterday and still nothing. I’m just plain being lied to......

@caspvr yh i know thats why I put the ( ) but I'll be getting my own line so I wont have a problem of other people being on it pretty sure aswell only BT have the Netflix problem never heard any1 on talktalk sky etc moan about it

@TalkTalk No... you have the surname and the post code.which has been on twitter before..NW10 1AJ.. I am the account holder, so can we cut the bollocks & just fix my internet 😁

@TalkTalk The new router you sent hasn't solved the problem. Still no internet

@ErayTheDoughnut @TalkTalk You must move to Virgin ! Decent connection and their tv ain't bad

@TalkTalk That explained why you rushed the chat I was having with you without solving the issues !! 🤭 #badcustomerservice

@TalkTalk customer care is great in creating infinite loops... 🤣 In their website they tells you to contact customer care and th customer send you an email with a link to the initial page. #badcustomerservice

@TalkTalk dreadful service. Customer's are required to provide a month's notice to terminate. TalkTalk retains the Wi-Fi preventing new tenants from selecting their own provider😳

@TalkTalk Not had any service yet! 😊 Was supposed to be activated on 14th, been told the box outside my building needs to be repaired - though BT was working fine before they turned me off that same day - and will take a few days to fix apparently... Bit frustrating!

@sarriefan_uk @TalkTalk Pretty decent reviews online and from mates, BT were trying to ******* over by charging me a bloody fortune!

@TalkTalk can you fix my internet please 😱

@TalkTalk @TalkTalkGroup @TalkTalkBizCare in the 13 years as a costumer you sure had let me down before but this time after all those years . You messed up big time, but I guess loyalty is one way for you. 4 Days is way too long.

@TalkTalk I'm closing my account with you because no internet from you since Sunday is ******* unacceptable your service is absolutely shit so I've joined hyperoptic @Hyperoptic

@TalkTalk morning just spoke to the cust service team I need to cancel my installation today as I’m of to hospital

@TalkTalk I’m paying for a broadband service that doesn’t work. I call and I sit on hold. I get referred to the text service and nothing happens. I speak to an operator who can’t fix the problem now because the accounts are down. This is by far the worst customer service ever!

@TalkTalk Just to let you know (yet again) I have no WiFi again although my router shows 4 green lights. It shows that the WiFi so slow that the html basic can't even load.

@TalkTalk my Internet has been down all day what's going on

Very productive today - cleaned the flat, moved to @TalkTalk + @bulbenergy to save a ****-ton of cash (**** @BT) and now to do my accounts 😬 #OverSpendingBryn

@charliehalkett @TalkTalk They're awful, you should switch away from them ASAP if you can. Some providers like BT will buy your contract out, if you switch to them, if you're lucky. :)

@TalkTalk Help. I m having a nightmare with your customer services and they just cut me off.

@TalkTalk I am having a total nightmare with your customer services, who aren't sorting out my problem, despite me trying to respond to messages you sent me, and who have just cut me off. Can you help.

@TalkTalk Every issue under the sun, big lag spikes, terrible download speeds, constantly going up and down for no reason etc..

@TalkTalk You can help me by fixing your shit internet and making me not constantly lag

@TalkTalk Oh shit sorry..will do.. but to be honest I don't really give a rat's @rse about my details being public... everyone knows who I am anyway

@TalkTalk Most #appalling #CustomerService trying to cancel account on three occasions x2 on phone x1 on live chat on x2 different days #system #incompetence #prevents - record of live chat instructing to close and cancelled direct debit will have to do!

@TalkTalk That isn’t acceptable, to say, oh we can disrupt your work, cost me money and Time because of your failure. You have let me down massively and cost me money

@TalkTalk And i will continue to ask until I get an answer, I want compensation for this, I had to use up my phones data because of your failure. No one has given me an answer, this service is the worst

@EmLovesEd @TalkTalk Well I don’t seem to be getting any answer, this majorly affected my work and my day, as well as my data, it’s a shocking way to treat customers

@TalkTalk seriously! You have literally pulled the internet in Westminster at the worst possible time!

A nice surprise, @TalkTalk answered the phone straight away and resolved a contract boost issue on the spot. Agreed not to increase my boost by £2.50 for the remainder of the contract.

Im so pissed off that I have @TalkTalk internet it’s probably the WORST thing ever

@TalkTalk absolutely terrible customer service. Been on a chat to 3 different people since 2pm going round in circles, same questions, diagnostics 3 times all because of a faulty router, That’s only 6 months old.

@TalkTalk I’m having an issue with my services.

Strongly advise everyone to avoid @TalkTalk , customer service is redic!! Paying money for absolutely nothing 😅

@TalkTalk And on Tuesday they said they would send an engineer to fix what they said was a line issue but like I said nothing has been done.

@TalkTalk Just all connections the router is very tempremental and it's just beyond my patience. I'm having to reset multi times a day which isn't helping my BB training line wise. As far as I gather many others are having the same hardware issues

@TalkTalk My father's TT Phone and Internet is down and has probably been so for the last 24 hours. He's in his 80s lives alone and is having trouble finding your service number because he can't get online and yes he has pulled out and put back all the plugs.

@TalkTalk thank you for the new router to improve the state of my connection (very slow uploading). However it doesn’t work properly: connection is unstable and often drop...it is worse than before 😭😠

@TalkTalk my landline is not working for the 2nd day.

@TalkTalk Hi talk talk - my broadband keeps cutting out. Last night it cut out more than 10 times, whilst I was trying to watch Netflix. I messaged you before about this and it is unacceptable. I am paying for this, and I expect some kind of compensation. Can someone help please.

Would be really good if today was the day @TalkTalk rung me regarding our complaint and explain when I’m getting my refund