TalkTalk Outage in Welwyn Garden City, Hertfordshire, England

@TalkTalk trying to contact your customer services is supposed to be open from 8am 7 days a week and keep being told you are closed - how do I speak to someone for assistance?

@TalkTalk My fancy new fibre line stalls every evening without fail at 10.01 pm. It’s not the end of the world to me but the moaning from the wife is getting a little out of control when Line Dancing with Debbie McGee or whatever **** she watches stalls. Please help!

I’m so tired of all these unprofessional people at @TalkTalk ! I’d like a contract termination ASAP & you customer advisor just hung up on me after I had told her I’d like a termination

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

@TalkTalk my wifi is awful it was good the first week or so now its unusable. I rang up but the guy didn't really understand me and kept repeating irrelevant stuff then told me a technician would look at something and email. No idea what happened and wifi is still awful.

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk our broadband is supposed to have gone live today, why is it not working??

@TalkTalk my broadband is mean to go live today. Why is it not working?

@TalkTalk Hi, any issues in the Hertford area? My connection is usually excellent but I can barely connect this morning which is tricky when I’m stuck working from home

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

Recently left @TalkTalk who provided me with the worst ever customer service. I am now with @zeninternet who have, so far, been brilliant. Happy to pay a little more for great customer service, courtesy and friendliness. @ZenInternetHelp

@TalkTalk customer’s what?

@TalkTalk Becky. This problem was first reported by affected dial.pipex users on the TalkTalk "Community website shortly after it started at 10.00 last Friday. I'm staggered that it has taken 50 hours for it to be made official. How will we be notified when service is restored?

I'm posting my problems with TalkTalk to emphasise my point that the railway social media teams are ahead of not just other transport modes but other industries. The e-mail problem affecting me began at 10.00 on Friday. It finally appeared on the TalkTalk service site 45 min ago.

@TalkTalk Yes, the inability of my e-mail account to receive messages since the so-called "upgrade" at 10.00 on Friday. I have a pipex.dial account. Can you tell me when I will be able to retrieve my e-mail? And why have customers not been contacted about this prolonged outage?

Harding has some cheek. A disaster with TalkTalk and their lost data, a major disappointment with T &T &now she wants to be head of NHS. She’ll get the post & the public can be confident in their knowledge that no matter how bad you are providing you suck up to the PM you’re OK .

@Rozkez67 She is a ******* walking disaster ( worst data leak in history #talktalk plus #trackandnotrace) and there is no way we will accept her having anything to do with the NHS

@TalkTalk You are hilariously useless. Just fix your crappy services. Utterly hopelessly incompetent.

Right I definitely need to cancel @TalkTalk because they are rubbish. This is the second major outage I've had this year.

@TalkTalk No apologies needed. I’ve just moved to yourself from another supplier due to issues. Praying I’m problem free now I’m with you 🤞

@TalkTalk I work for an IT service provider. If our services were down for 7 hours, impacting an entire community we would have a team providing updates every ½ hour. I'm not expecting route cause but an idea of what's happened, what is being done and by whom is the least I expect!

@TalkTalk Hi Lish. I know there's an outage and running the checker at the link confirms that. What i don't know if what is the problem and when it will be resolved. Like many others, i work from home and rely on the Internet to work. Where can i find more information please? Thank you.

@dburdon @TalkTalk as head of customer service at talk talk. Is it normal practice for your advisors to lie to customers? To promise call backs for set times then call at different times. To tell you engineers will be coming out when they haven’t even been booked? #lies#talktalk

@TalkTalk Your online chat was closed this morning as were your phone lines. Bit poor for a communications company.

@TalkTalk Hi - our internet has been out since 12:45 today with multiple people claiming to have heard different timeframes for resolution. Can someone please provide an update on what's happening and when it may be restored? We're in SK2 (Stockport) Thank you