TalkTalk Outage in Welwyn Garden City, Hertfordshire, England

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

@TalkTalk my wifi is awful it was good the first week or so now its unusable. I rang up but the guy didn't really understand me and kept repeating irrelevant stuff then told me a technician would look at something and email. No idea what happened and wifi is still awful.

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk our broadband is supposed to have gone live today, why is it not working??

@TalkTalk my broadband is mean to go live today. Why is it not working?

@TalkTalk Hi, any issues in the Hertford area? My connection is usually excellent but I can barely connect this morning which is tricky when I’m stuck working from home

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

Recently left @TalkTalk who provided me with the worst ever customer service. I am now with @zeninternet who have, so far, been brilliant. Happy to pay a little more for great customer service, courtesy and friendliness. @ZenInternetHelp

@TalkTalk customer’s what?

@TalkTalk Becky. This problem was first reported by affected dial.pipex users on the TalkTalk "Community website shortly after it started at 10.00 last Friday. I'm staggered that it has taken 50 hours for it to be made official. How will we be notified when service is restored?

I'm posting my problems with TalkTalk to emphasise my point that the railway social media teams are ahead of not just other transport modes but other industries. The e-mail problem affecting me began at 10.00 on Friday. It finally appeared on the TalkTalk service site 45 min ago.

@TalkTalk Yes, the inability of my e-mail account to receive messages since the so-called "upgrade" at 10.00 on Friday. I have a pipex.dial account. Can you tell me when I will be able to retrieve my e-mail? And why have customers not been contacted about this prolonged outage?

Wrestling with the impact of a TalkTalk "upgrade" on my e-mail explains a lot about the problems with Check & Trace.

@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

@TalkTalk It's back on, so hopefully was a temp problem. I'll come back if it keeps going off.

@TalkTalk **** ***** ...

@TalliBlake @TalkTalk They have a habit of doing that, would never use or recommend them

I Demand the service industry creates JOBS for my neighbours. I don't want a computer. I DON'T want a message. If my broadband is down, online chat and websites are fkn USELESS to me. I want a human to talk to. @TalkTalk

@mattvanh @virginmedia Fr? That's strange! It's always been top tier for me with Sky and TalkTalk being the absolute worst in my experiences. Something to do with location and/or signal reception perhaps? Are you in a built up area where fiber isn't generically offered? Or using an old/outdated router?

@TalkTalk looks like your website is broken I was looking at TalkTalk TV to add on but when I click ADD it goes to the store and signs me out as if I'm not a customer.... Login on the store and all it shows me is Netflix add-on which I don't need 😤

@Declan94 @TalkTalk You never have any luck with WiFi. I had to upgrade my sky broadband when my playstation arrived and reminded me of your fued with them

@TalkTalk What's happening in S35 area. Had a sudden disconnection last night lasting ages. Back up and running at less than 1.0mbps down from 46mbps. Turned router off for 45 minutes and no improvement

@TalkTalk what have you done to my internet. After the outage early this morning my speeds are all over the place, dropping below minimum guaranteed all day. my ping has gone sky high the stability on the line is crazy.

@TalkTalk I have had really bad internet all day, keeps dropping out or going really slow. Trying to do online test but it either says it's fine or there is a error and can't do test. Need it as myself and daughter working from home. Fed up of using our mobile data

@_alexstephen @TalkTalk @PostOffice Doesn't surprise me. They're ****. Post office tho were next level ****.