TalkTalk Outage in Luton, England

@TalkTalk hi, over the last couple of days my internet has been so slow. I’m working from home and at points I’ve not been able to have Skype calls due to internet connection. I’ve reported it and TalkTalk are saying there’s no issue. Please can you help?

@Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

@TalkTalk my wifi is awful it was good the first week or so now its unusable. I rang up but the guy didn't really understand me and kept repeating irrelevant stuff then told me a technician would look at something and email. No idea what happened and wifi is still awful.

@TalkTalk Day 8! Talk talk finally realises there is a fault on their line and will need an engineer to fix ...! Engineer due in 4 days

@TalkTalk Hi, any issues in the Hertford area? My connection is usually excellent but I can barely connect this morning which is tricky when I’m stuck working from home

@TalkTalk customer’s what?

@TalkTalk Becky. This problem was first reported by affected dial.pipex users on the TalkTalk "Community website shortly after it started at 10.00 last Friday. I'm staggered that it has taken 50 hours for it to be made official. How will we be notified when service is restored?

I'm posting my problems with TalkTalk to emphasise my point that the railway social media teams are ahead of not just other transport modes but other industries. The e-mail problem affecting me began at 10.00 on Friday. It finally appeared on the TalkTalk service site 45 min ago.

@TalkTalk Yes, the inability of my e-mail account to receive messages since the so-called "upgrade" at 10.00 on Friday. I have a pipex.dial account. Can you tell me when I will be able to retrieve my e-mail? And why have customers not been contacted about this prolonged outage?

Wrestling with the impact of a TalkTalk "upgrade" on my e-mail explains a lot about the problems with Check & Trace.

@TalkTalk It's back on, so hopefully was a temp problem. I'll come back if it keeps going off.

@TalkTalk New customer here. No engineer turned up for the appointment, service went off yesterday and now nothing works. Faster 150 Fibre. Call centre leave me on hold for 30 minutes so I can't do anything. Currently it seems that I am paying for you having removed my service.

@TalkTalk hi, could someone please contact me regarding the poor WiFi service I have been experiencing over the last 4 weeks. Have tried calling. Thanks

@NickFlaks @TINGLYTASTEBUDS The same ***** Harding who didn't utter a word of thanks to us TalkTalk staff who dealt with a week of back to back abuse calls over the data breach. **** her.

@jennywackett @Chrisballingall This does not fill me with confidence. I was a TalkTalk customer at the time. I am still getting scam phone calls

I worked for TalkTalk when ***** was the CEO... When they had a massive ******* data breach. And she did nothing to show gratitude for the abuse we all took from customers. **** that Tory ****.

For those wondering who Baroness Harding is, worth noting she's married to a Johnson loyalist MP. Oh , and she was chief of TalkTalk when millions of customers data was hacked via poor security systems.

@TalkTalk My wifi is not not working AT all and unu waah come tek people money every dam month kmt 🧐🤬

I cannot stand this shit company @TalkTalk always giving me problem🤬

If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

@TalkTalk **** ***** ...

@TalliBlake @TalkTalk They have a habit of doing that, would never use or recommend them

I Demand the service industry creates JOBS for my neighbours. I don't want a computer. I DON'T want a message. If my broadband is down, online chat and websites are fkn USELESS to me. I want a human to talk to. @TalkTalk

@mattvanh @virginmedia Fr? That's strange! It's always been top tier for me with Sky and TalkTalk being the absolute worst in my experiences. Something to do with location and/or signal reception perhaps? Are you in a built up area where fiber isn't generically offered? Or using an old/outdated router?

@TalkTalk looks like your website is broken I was looking at TalkTalk TV to add on but when I click ADD it goes to the store and signs me out as if I'm not a customer.... Login on the store and all it shows me is Netflix add-on which I don't need 😤

@Declan94 @TalkTalk You never have any luck with WiFi. I had to upgrade my sky broadband when my playstation arrived and reminded me of your fued with them

@TalkTalk What's happening in S35 area. Had a sudden disconnection last night lasting ages. Back up and running at less than 1.0mbps down from 46mbps. Turned router off for 45 minutes and no improvement

@TalkTalk what have you done to my internet. After the outage early this morning my speeds are all over the place, dropping below minimum guaranteed all day. my ping has gone sky high the stability on the line is crazy.

@TalkTalk I have had really bad internet all day, keeps dropping out or going really slow. Trying to do online test but it either says it's fine or there is a error and can't do test. Need it as myself and daughter working from home. Fed up of using our mobile data

@_alexstephen @TalkTalk @PostOffice Doesn't surprise me. They're ****. Post office tho were next level ****.