TalkTalk Outage in Welwyn, Hertfordshire, England

@Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

@TalkTalk my wifi is awful it was good the first week or so now its unusable. I rang up but the guy didn't really understand me and kept repeating irrelevant stuff then told me a technician would look at something and email. No idea what happened and wifi is still awful.

@TalkTalk Hi, any issues in the Hertford area? My connection is usually excellent but I can barely connect this morning which is tricky when I’m stuck working from home

@TalkTalk customer’s what?

@TalkTalk Becky. This problem was first reported by affected dial.pipex users on the TalkTalk "Community website shortly after it started at 10.00 last Friday. I'm staggered that it has taken 50 hours for it to be made official. How will we be notified when service is restored?

I'm posting my problems with TalkTalk to emphasise my point that the railway social media teams are ahead of not just other transport modes but other industries. The e-mail problem affecting me began at 10.00 on Friday. It finally appeared on the TalkTalk service site 45 min ago.

@TalkTalk Yes, the inability of my e-mail account to receive messages since the so-called "upgrade" at 10.00 on Friday. I have a pipex.dial account. Can you tell me when I will be able to retrieve my e-mail? And why have customers not been contacted about this prolonged outage?

Wrestling with the impact of a TalkTalk "upgrade" on my e-mail explains a lot about the problems with Check & Trace.

@TalkTalk It's back on, so hopefully was a temp problem. I'll come back if it keeps going off.

@gigaclear Connection down, no customer service or support on existing tickets. No complaint reply. New customer woes continue. Major issues advised since May, no resolution, no progress, no apologies. No hope. Makes @TalkTalk customer support look 1st class #SOS

@TalkTalk New customer here. No engineer turned up for the appointment, service went off yesterday and now nothing works. Faster 150 Fibre. Call centre leave me on hold for 30 minutes so I can't do anything. Currently it seems that I am paying for you having removed my service.

@TalkTalk hi, could someone please contact me regarding the poor WiFi service I have been experiencing over the last 4 weeks. Have tried calling. Thanks

Talktalk internet down again, 3rd time in 1 hour

@TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...

@jennywackett @Chrisballingall This does not fill me with confidence. I was a TalkTalk customer at the time. I am still getting scam phone calls

For those wondering who Baroness Harding is, worth noting she's married to a Johnson loyalist MP. Oh , and she was chief of TalkTalk when millions of customers data was hacked via poor security systems.

@TalkTalk My wifi is not not working AT all and unu waah come tek people money every dam month kmt 🧐🤬

I cannot stand this shit company @TalkTalk always giving me problem🤬

If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

Three and TalkTalk are down at home, guessing not enough capacity as everyone is at home!

@TalkTalk Have a check to support #timetotalk when thir WiFi is not working and they will not fix it!!! I pay my bill every month and still no working WiFi!!!! What the hell is going on??????

@TalkTalk The issue I reported was down for an hour before I gave up and went to bed but was back in the morning so don’t know how long it was out but again today the internet connection is very slow and here’s the results of your speed checker I ran

@TalkTalk Hello Angel, I spoke to a representative via live chat yesterday and managed to fix the issue

@TalkTalk my Internet connection has dropping out regularly this evening, is there a known problem in the Swansea area tonight?

Just me or is wifi in the UK at its worst peak? I'm home alone right now with 2 devices connected to my wifi and its 250-750 ping 30 packet loss every 2-4 secs. @TalkTalk & @Virgin fix your ****

@TalkTalk could you please look into my internet connection as it’s only running at ONE MEGABIT per second. This issue has been ongoing since Thursday.

@TalkTalk Can I speak to someone in a senior position pls. My internet once again ia not working with TalkTalk! Iv’e had an issue for three weeks now and nothing is being sorted!! I will stop my direct debit with you and go with BT! I am not receiving the service that I should

@TalkTalk no internet in coppull AGAIN. this is the worst ISP I've ever been with it goes off at least once a day and when it's on I get less than half the speed I'm paying for.

@TalkTalk You do endless line tests, same test no result equals pointless activity, then you blame open reach.... just let me out the contract before I cancel the direct debit and cause you public embarrassment when you try and take me to court.

Ffs, @virginmedia internet goes down one more time I’m going back to @TalkTalk