TalkTalk Outage in Paddington, Greater London, England

@UB5simon I'm on TalkTalk. They're not perfect but my research tells me none of them are. I hardly ever get connectivity problems & they're cheap. I now find the best approach to customer services is to avoid them unless 100% necessary, which means only when I have a hardware problem.

@TalkTalk 3 times in 12h, 5 times down in 24h, this is just extremely poor.

@TalkTalk my internet is down for over an hour what’s happening?

@bOnlineLtd north London down again, you and @TalkTalk are really the worst broadband provider

@TalkTalk engineer came to connect my service - (new customer) dreadful and made no effort. Said he could not connect and left without a word. Before he left he complained his 9 weeks furlough was not enough! No wonder he never connected me. No heart in it. Dreadful

I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever

@TalkTalk is there a problem in the Richmond/SW14 area of London?

@TalkTalk our broadband / internet has cut out. Being sent worrying security alerts and links

@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?

@TalkTalk Internet is awful. Issues most days and no Internet atall atm 😠

@TalkTalk this is the worst experience I had with internet service would be getting 30-40mb qnd I’m getting 1mb, they don’t pick up the phone, and when talking through chat they said they would get me an engineer but never replied again

@BBCTheOneShow #complain #M&S# #TalkTalk r impossible for customer service

@PrincessAries99 @TalkTalk @emmaknight1986 @Christi90496608 The internet is good, but the customer service not so much 😬

Wouldn't trust an ex boss of @TalkTalk to run a welk stall outside a pub, never mind an impt public health service. Been trying to communicate with @TalkTalkGroup customer care for 2 wks. Like talking to an amoeba. All multi £billion companies are bad, some are worse than others.

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@TalkTalk my internet is down FOR THE THIRD TIME TODAY!!! You are absolutely the worst internet company I have ever had. I want out of my contract, as you have continually failed to provide what I pay for. Don’t know if yr incompetent or fraudulent, but either is unacceptable..

@TalkTalk my internet is down again. Second time today. You didn’t bother responding to my first tweet hours ago. Maybe you’ll respond to this. I am so bloody sick of your crap service. I’d be better off using smoke signals to communicate.

Despite numerous calls and messages and 11 reasurances I will have a call returned to offer a resolution . I am still waiting now four weeks and waiting for #talktalk

@MaryKapadia Ms Harding was terrible as CEO of TalkTalk, so no improvement shown.

@TalkTalk I have no connection, can you tell me if there are any issues please, SK5 area.

@syedxl0c Same with talktalk wtf

Maybe @TalkTalk can tell me why I shouldn't cancel given you've failed at the first hurdle and failed to get me up and running on time. #shambles

Bruh it's been 3 hours... Ima go to sleep and if I wake up tommorow with no internet I'm going to burn down Talktalk HQ #talktalk

@loustpwk deadass but we’ve already been with BT and Sky & they were AWFUL, virgin has been the best so far 😭 i don’t wanna risk TalkTalk chile

@gatchy3_ ****** christ, and i thought talktalk was bad

Update: its now been an hour and 20 mins!!! I just want to play some ******* fall guys with the boys but this **** wifi is at it again. No wonder we're leaving #talktalk soon. @TalkTalk

Yo #talktalk your internet is down and it's been down for like 20 mins so fix it you wet wipes. @Talktalk

After having no phone line or Internet for nearly a week from @TalkTalk with no help, anybody got a better option? Cause we're at a loss! And its cost us to phone them!