TalkTalk Outage in West Molesey, Surrey, England

@TalkTalk Hi. We’ve got an outage in NW105BR. Other residents in our block also reporting outages.

@TalkTalk Also, can’t get through to customer service, keep getting hung up on

@TalkTalk I am working from home, I have no internet and have deadlines today, your phone lines are also not working and cannot get through to you. Please tell me when this will be resolved - when I’ve just upgraded my broadband package...

@TalkTalk my WiFi is down yet again and trying the phone line multiple times gets me nowhere, it just says to call back in a couple of hours and hangs up. Please advise. Broadband is essential for ppl right now and this is terrible customer service!

@TalkTalk once again my internet is down.

Looks like the issue is with TalkTalk. Everything is working fine over 4G.

@prithyyy @TalkTalk Talktalk are quite possibly the worst internet provider out there! Got my whole family to sign up with them last year and they are all cancelling their contracts as soon as they are able to. Absolutely horrific and I am going to make sure I warn as many as possible!

@TalkTalk wifi today is absolutely horrendous. I had wanted to change supplier before because of dire customer service but this is now interfering with my ability to work from home

@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background

@TalkTalk my connection is really slow for the last 48 hours.

@TalkTalk hello. Our internet connection has been intermittently poor since yesterday. My wife is working from home and it took her ages to upload and download work yesterday. Very poor.

@TalkTalk I’m using the main TV antenna! The screen does not say there are any errors. I’ve given up calling the tech support because of language barriers & their impatience! I’d prefer an engineer visit. I can take the necessary precautions to facilitate this!😷

@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!

Virus is one thing but internet outage!!! #outage #talktalk

@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph

@TalkTalk I’m a key worker and have had to keep using my data when at home because your WiFi is so bad! It’s costing me a lot of money with my provider!!!! Not happy🤬

@TalkTalk As an aside the only response/contact I’ve had from you is to tell me when my bill is due for a service I cannot access.

You utter bastards @TalkTalk I can’t wait to move away from your shit shit shit service ... watch a Instagram story, nope, not enough WiFi. Don’t use Covid as an excuse you’ve been SHIT FOR AGES

My internet is not running smoothly since this morning, a lot of images freezing @TalkTalk you better get yourself together, you never had a good service but this is not the time to play seriously

@TalkTalk Can you please cancel my contract...PM me...thank you

First comes virgin media 2nd comes bt and talktalk .... Y'all need to fix the fk up lol

@TalkTalk WiFi has been playing up most of the day! Soo slow this evening!

@TalkTalk Internet is so slow keeps cutting out on online games plus Netflix but thanks for letting us know

Hi @TalkTalk - I send you a DM 9 1/2 hours ago, and a follow up message here 5 hours ago. I know you're busy, and had an outage this morning, and are no doubt recovering from that, but it would be nice to get an answer.

@TalkTalk I'm still having issues with my oculus quest

@TalkTalk No internet all day YOU NEED TO FIX THIS no more bullshit condescending smiley tweets implying another great day and a job well done

@TalkTalk at least have the courtesy to explain to paying customers what the issue WAS!!!

@TalkTalk It was never perfect but it’s now intolerable. I’m switching unless you can offer me an improvement on broadband and WiFi.

@TalkTalk My internet has gone down and i can never get through to anyone on your team

Yo @TalkTalk fix up