TalkTalk Outage Report in Merton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at TalkTalk
TalkTalk is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent TalkTalk outage reports came from the following cities: London, Hackney, Waltham Forest, Morden, Poplar, Barking, Newham, Paddington, Bromley, Southall, City of Westminster, Croydon, Hampstead, Wandsworth and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Waltham Forest |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Janet Hopper
(@MustBeTheJanay) reported
from
Richmond, England
@TalkTalk hi I still need help sorting out my Internet. It was very frustrating yesterday when I had gone through various checks with someone via DM only to then not get a response for 4 hours.
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Anshul Raja
(@EternalNomad) reported
from
Camberwell, England
Having absolutely no luck with the chat function @TalkTalk and your tel no keeps cutting me off. Please call me and be prepared for a termination of contract for your terrible service
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JDA:NEWS:STUFF ꝏ #FreeNazanin #FBPE #FBPA
(@Mixyezpitlek) reported
from
Ealing, England
@TalkTalk we have lost internet and broadband here at W5 1SQ. At around midnight. Can you fix?
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Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk I've had such a terrible experience with TalkTalk. I moved from Leicester last week. I have no phone,TV or internet. Been talking to them every other day. Customer support has been non existent but they don't stop taking the money by DD. Awful experience anyone else???
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Thomas
(@calciferion) reported
from
Richmond, England
I've had to ring a billion different companies call centres lately, and I can say hands down the worst was TalkTalk
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John Alty
(@JohnAlty1) reported
from
Hackney, England
Some friendly advice for @TalkTalk, with whom I’ve been in Twitter contact for the last 20 hrs. Sometimes talking to people is actually more efficient for you than asking no doubt well intentioned Twitter messages which repeatedly fail to understand the problem.
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Young People Matter
(@YPMCharity) reported
from
Lambeth, England
Unfortunately, our internet service is down due to @TalkTalk technical issues. If you have been trying to contact us via email, rest assured we are responding as quickly as possible, remotely and even outside of normal business hours. 🛠 TT have promised to expedite a solution
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Glor
(@Bubblylass13) reported
from
London, England
@TalkTalk hi I’ve had no internet since yesterday can internet icon on router still doesn’t help. Pls respond I don’t know what’s going on but I need this sorted ASAP
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Janet Hopper
(@MustBeTheJanay) reported
from
Richmond, England
@TalkTalk have not recieved any help from DM for a while.
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Janet Hopper
(@MustBeTheJanay) reported
from
Richmond, England
@TalkTalk I connected to the test socket using the filter sent with the hub and still without Internet. Still have the Amber light flashing. Thanks for you help.
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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laurence 🇻🇳
(@laurencec123) reported
from
Wandsworth, England
@TalkTalk hi, is the service down across London currently? Broadband has gone haywire.
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Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk Been sending so many DMs with no response. I'm fed up. You just cannot phone me to help. Been leaving so many messages. You've even set up another direct debit but still refuse to send someone to help set me up. I'm disgusted.
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Janet Hopper
(@MustBeTheJanay) reported
from
Richmond, England
Customer service is so rarely good from phone/broadband providers. Currently @TalkTalk are proving so frustrating and stop answering your messages with no explanation. Who should I change to?
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leave me alone
(@ChristelEternal) reported
from
Lambeth, England
My internet has been down for six hours .. what is going on? @TalkTalkGroup @TalkTalk
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Janet Hopper
(@MustBeTheJanay) reported
from
Richmond, England
I am getting incredibly frustrated with @TalkTalk and a hub that still working. Paying for a service that isn't working for 7 days.
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akkhan
(@mdakk68) reported
from
Poplar, England
@VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home
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Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk Your company has treated me appallingly. I made the mistake of moving. And now with all your technology cannot resume service at my new residence. Awful service. I am disgusted
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Chris Edgerley
(@ChrisEdgerley) reported
from
Paddington, England
@TalkTalk Hello. I need your help please. No internet at home. Postcode NW1 5AZ. Are you having problems in this area? If so are you fixing it/when? And if not what can I do to get internet back. It’s been off a day now. Many thanks for your help.
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Lewis
(@lisalewis82) reported
@Noksterry @TalkTalk Same thing happening to me - can’t get through to anyone beyond absolutely useless customer service agents who just stop replying/hang up when you ask to speak to a manager
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Smylers
(@Smylers2) reported
@TalkTalk Thanks. We tried this in DMs last week. Given that no update is available and there's no way of calling you free when your line is down, I don't believe that you can assist.
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Dave Wheldrake 🇬🇧
(@davidwheldrake) reported
@TalkTalk Just been back on the phone to TalkTalk and have been told that they want £45 to cancel my contract, despite previously been told earlier this evening on the phone that you were prepared to waive any free, as you are in breach of contract. What a terrible company to try to leave
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Surviving Baby Boomer Steve 🏴Ⓥ😷🌈
(@PinderBanthorpe) reported
Had a @TalkTalk engineer call today to sort out our lack of internet service. He was so miserable and rude! Once he'd left (without fixing the problem) the OH and I fell about laughing.
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Andy G
(@BornAgainBantam) reported
@TalkTalk Not your fault, I get it. But you could start by dropping the generic "how can we help?" message in response to tweets that only mention your brand by name and don't tag you in. If I needed you, I'd @ you or DM you. As it is, I'm bad-mouthing you behind your back.
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NescafeDepresso
(@EthanJS_PKFR) reported
@TalkTalk I didn't say anything though Plus I have had "help" from talktalk many times and never resolved anything, it's just endless offers to "better" the service or offering and end to contract that you never oblige
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Dave Wheldrake 🇬🇧
(@davidwheldrake) reported
@TalkTalk However, your "Customer Service team" just pass me from Dept to Dept, before the line goes dead. Please honour your contractual obligations and cancel my contract.
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Dave Wheldrake 🇬🇧
(@davidwheldrake) reported
@TalkTalk There's nothing that I need to say on a DM that I'm not prepared to say publicly. Your customer service is shocking and you've been in breach of contract over my Broadband speed for over 2 months. I want to cancel my service and go to a provider that values it's customers.
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Lisa Lewis
(@lisalewis82) reported
@TalkTalk Im a new customer &I’m already desperate to go back to my old provider - been mis sold full fibre that isn’t even available, engineers just didn’t turn up,have asked 12 times to speak to a manager, no response.customer service the worst I’ve ever experienced. Help.
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Smylers
(@Smylers2) reported
@TalkTalk Hence why I don't believe you could help. There apparently isn't anything you could do even if I did pass authentication. So I've given up asking for help. I'm now just going to publicly grumble until Openreach fix this.