TalkTalk Outage in Wallington, Greater London, England

@TalkTalk this is the worst experience I had with internet service would be getting 30-40mb qnd I’m getting 1mb, they don’t pick up the phone, and when talking through chat they said they would get me an engineer but never replied again

@BBCTheOneShow #complain #M&S# #TalkTalk r impossible for customer service

@PrincessAries99 @TalkTalk @emmaknight1986 @Christi90496608 The internet is good, but the customer service not so much 😬

Wouldn't trust an ex boss of @TalkTalk to run a welk stall outside a pub, never mind an impt public health service. Been trying to communicate with @TalkTalkGroup customer care for 2 wks. Like talking to an amoeba. All multi £billion companies are bad, some are worse than others.

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@TalkTalk my internet is down FOR THE THIRD TIME TODAY!!! You are absolutely the worst internet company I have ever had. I want out of my contract, as you have continually failed to provide what I pay for. Don’t know if yr incompetent or fraudulent, but either is unacceptable..

@TalkTalk my internet is down again. Second time today. You didn’t bother responding to my first tweet hours ago. Maybe you’ll respond to this. I am so bloody sick of your crap service. I’d be better off using smoke signals to communicate.

Despite numerous calls and messages and 11 reasurances I will have a call returned to offer a resolution . I am still waiting now four weeks and waiting for #talktalk

@TalkTalk the tv box is soooooo awful I need to cancel. No signal...totally awful..its made lockdown ten times worse

@TalkTalk hiya I’m on hold (for ages) my home internet is so poor and just looking to see why, one of the plugs with the lights on is dead - nothing. We are pay for for super fast internet and so far since islatallation, has been nothing but awful! Please advise! Close to cancel

@TalkTalk Also, can’t get through to customer service, keep getting hung up on

@TalkTalk I am working from home, I have no internet and have deadlines today, your phone lines are also not working and cannot get through to you. Please tell me when this will be resolved - when I’ve just upgraded my broadband package...

@TalkTalk once again my internet is down.

Looks like the issue is with TalkTalk. Everything is working fine over 4G.

@prithyyy @TalkTalk Talktalk are quite possibly the worst internet provider out there! Got my whole family to sign up with them last year and they are all cancelling their contracts as soon as they are able to. Absolutely horrific and I am going to make sure I warn as many as possible!

@TalkTalk wifi today is absolutely horrendous. I had wanted to change supplier before because of dire customer service but this is now interfering with my ability to work from home

@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background

@SirLizart @SophSpector @TalkTalk Mines out in East London. Glad I'm not just going mad and unable to fix a router!

When a BT/Openreach engineer is doing some work outside and as soon as he leaves your internet goes down! 😡😡 @OpenreachHelp @TalkTalk Not happy. And being told 2-3 days for a potential fix...../investigation Not. Good. Enough.

@TalkTalk Thanks Gerard and the reason I am discussing this publicly is because I feel your service is so bad and you should discuss it’s shortcomings publicly

@TalkTalk I’ve done a maintenance reset on my youview box and the Sky Sports channels have disappeared after the reset. Can you help?

@ayyydi i have TalkTalk and do not recommend. goes down a hell of a lot

@TalkTalk I've done so. I really hope you can help. I'm desperate and just starting to panic about my job. I know everyone is struggling - I just dont understand why.

@TalkTalk After finding a phone number that put me through to an actual person & wouldn't hang up on me, i managed to sort out what I needed to

@talktalk After installing your new Hub Router Megabits per second Testing upload 1.79 Mbps download 0.56 Mbps upload Latency: 39 ms Server: London Your Internet connection is very slow Your Internet download speed is very low Web browsing should work but videos could load slowly

Absolutely shocking service from @TalkTalk - AVOID AVOID - and the staff have attitude. Been trying to cancel my contract since May - utterly ridiculous

@TalkTalk worst customer service who have given us false information and therefore made us lose out in money!!!!!! Help please!!!!

@TalkTalk Hey there, im unsure why but my internet for the past week has been quite annoying, it keeps cutting out or giving me unusually slow connection speed, usually I get 30mb/s but lately I've been getting 2mb/s, any help?