TalkTalk Outage in Wandsworth, Greater London, England

@TalkTalk this is the worst experience I had with internet service would be getting 30-40mb qnd I’m getting 1mb, they don’t pick up the phone, and when talking through chat they said they would get me an engineer but never replied again

@BBCTheOneShow #complain #M&S# #TalkTalk r impossible for customer service

@PrincessAries99 @TalkTalk @emmaknight1986 @Christi90496608 The internet is good, but the customer service not so much 😬

Wouldn't trust an ex boss of @TalkTalk to run a welk stall outside a pub, never mind an impt public health service. Been trying to communicate with @TalkTalkGroup customer care for 2 wks. Like talking to an amoeba. All multi £billion companies are bad, some are worse than others.

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@TalkTalk my internet is down FOR THE THIRD TIME TODAY!!! You are absolutely the worst internet company I have ever had. I want out of my contract, as you have continually failed to provide what I pay for. Don’t know if yr incompetent or fraudulent, but either is unacceptable..

@TalkTalk my internet is down again. Second time today. You didn’t bother responding to my first tweet hours ago. Maybe you’ll respond to this. I am so bloody sick of your crap service. I’d be better off using smoke signals to communicate.

@TalkTalk terrible internet connection for the past few hours. Very erratic, on and off connection. Wife cannot work again. Line test says “a potential problem”.

Despite numerous calls and messages and 11 reasurances I will have a call returned to offer a resolution . I am still waiting now four weeks and waiting for #talktalk

@TalkTalk the tv box is soooooo awful I need to cancel. No signal...totally awful..its made lockdown ten times worse

It appears the talk talk wifi issues have been sorted. #talktalkdown #talktalk

@TalkTalk hiya I’m on hold (for ages) my home internet is so poor and just looking to see why, one of the plugs with the lights on is dead - nothing. We are pay for for super fast internet and so far since islatallation, has been nothing but awful! Please advise! Close to cancel

@TalkTalk Hi. We’ve got an outage in NW105BR. Other residents in our block also reporting outages.

@TalkTalk Also, can’t get through to customer service, keep getting hung up on

@TalkTalk I am working from home, I have no internet and have deadlines today, your phone lines are also not working and cannot get through to you. Please tell me when this will be resolved - when I’ve just upgraded my broadband package...

@TalkTalk Yes, your internet is not working!

@TalkTalk my WiFi is down yet again and trying the phone line multiple times gets me nowhere, it just says to call back in a couple of hours and hangs up. Please advise. Broadband is essential for ppl right now and this is terrible customer service!

@TalkTalk once again my internet is down.

@TalkTalk Internet not working yet again for over an hour ...

.@TalkTalk Why your is your internet so bad? Thanks Rahul

Anyone else on Talktalk? *******, it's impossible to get to speak to them on phone or via online chat. They just disconnect before you can get through. Surely to god this is breach of contract on their behalf

@TalkTalk still waiting. Awful service #****

@TalkTalk Internet down. Can't log in for support as your website says my email address is too long??? And I can't get through to your phone support as the wankers who work for you hangup before i can get through. This is breach of contact, end it early now.

@TalkTalk Hi, the you view app finally stopped working today. As this formed an integral part of the service I have been paying for for many years ,I consider this as simple breach of contract. How does Talk Talk plan to compensate its customers for this breach. Class action legal coming😠

@TalkTalk @TalkTalk broadband has been down for an hour and a half at SW1V 3QT in London, can we get an update on this please?? Seriously disruptive!

Anyone else's @TalkTalk internet currently down?

@TalkTalk my internet has been down in Bristol since yesterday morning, and now unable to log into my account as it says there are ‘technical difficulties’ - phone lines shut til Monday, any suggestions for a fix?

@TalkTalk no internet for 8 days now - promised a call back Friday but nothing 😡- I’m sick of this - is it really taking @TalkTalk this long to fix ?? - woolwich Se18 area .