TalkTalk Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent TalkTalk outage reports came from the following cities: Purley, Hammersmith, London, Wallington, City of Westminster, Redhill, Southwark, Hounslow, Lingfield, Sevenoaks, Croydon, Kingston upon Thames, Welling, Morden and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Purley |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Saphi
(@_Ayifas_) reported
from
London, England
Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband
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Fiorenza
(@fiorenza67) reported
from
Croydon, England
@Suskat1 @TalkTalk Omg,!!! Worst customer service ever. Today i was on the phone for amost 2 hours. The assistant changed my new contract from 20.95 to £24.95. Is this legal?
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Brett Stone
(@BrettStoneWorld) reported
from
Edenbridge, England
Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡
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Альберто Лорэдо
(@AlbertoLoredoP) reported
from
Hammersmith, England
@TalkTalk is there a problem with broadband in NW10? I can't access internet at all after following all your troubleshooting steps. Your texts says the connection is fine which is not!
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Dean Swift
(@swiftdean) reported
from
Bromley, England
@TalkTalk hi there I can’t seem to get further on your site when doing a service test. For the 2nd time this week and 4th time in 2 months I am having major WiFi outages! Please help- I can’t access your chat bot!
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Freddie
(@inquisitivenars) reported
from
Camberwell, England
@CarolineMarys @TalkTalk That is true! When you call the customer service they direct you to Live Chat! Like im using my minutes because I dont have internet!
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Freddie
(@inquisitivenars) reported
from
Camberwell, England
@TalkTalk i am having problems with your internet and your customer service is closed! You must be kidding!!!
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Anita Carey
(@careyanita) reported
from
Camberwell, England
@TalkTalk Tried messaging you because my router’s not working. Couldn’t remember my password so they sent link to change it (didn’t work) Can’t login to my account (same reason)Password change link also doesn’t recognise my landline no. Please help
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vikki lambert
(@vikki250) reported
from
London, England
@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!
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Nicola Wilding
(@NicolaWilding77) reported
from
Croydon, England
@TalkTalk @TalkTalkGroup please help with my elderly neighbour. She’s 83 and her landline isn’t working. She’s tried contacting you via internet phone but is not receiving the assistance she requires. This is her lifeline. Please advise how I can direct her. Tried all checks CS
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..
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gogiftsgalore2017
(@GWagner1976) reported
from
Hounslow, England
@RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you
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Deveena R
(@deveena_r) reported
from
Brentford, England
@TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?
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Raquel Mucho Más
(@RaquelMucho) reported
from
Hammersmith, England
@TalkTalk my internet is down, what can I do? Is there any issue? I'm working and need it back ASAP please somebody help.
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Charlotte Ashton
(@CharlotteA_PR) reported
from
Richmond, England
@TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.
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vikki lambert
(@vikki250) reported
from
London, England
@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!
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Samah
(@ActorSamah) reported
from
Hammersmith, England
@TalkTalk Why has your service been buffering all day? Is there an issue in the Willesden area?
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vikki lambert
(@vikki250) reported
from
London, England
Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!
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Coach Jav
(@JavPedraza) reported
from
Wandsworth, England
@TalkTalk why do I have problems with my fibre every single weekend?
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Caroline Mary
(@CarolineMarys) reported
from
Wandsworth, England
What is going with service @TalkTalk - going round in circles trying to get help on 48-hour outage and no one available.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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James Pianoman
(@oldskoolbiz) reported
@TalkTalk Just had a call now on my landline from a call center based in India claiming to be Talk Talk and telling me that my service is compromised. I am in North Yorkshire.
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Helen Vecht
(@helenvecht) reported
@geckobike @TalkTalk Did a BT 'engineer' do this installing broadband? We had this. No joy trying to get BT to fix this. Partner eventually did the job.
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George Christodoulou
(@christodouloug) reported
just found out today that I can't move to another provider as you need to wait until 5 days for talktalk to cancel the porting of the landline! So now I don't have Internet access at home for the family. Thanks for nothing talktalk, kids can't study and I can't work!!!!
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Robbie Lupton
(@Robbie_Lupton_) reported
@natasha_howson @TalkTalk I’ve been trying to cancel for the last 2 hours and been passed about different departments about 10 times customer services are horrific
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George Christodoulou
(@christodouloug) reported
just found out today that I can't move to another provider as you need to wait until 5 days for talktalk to cancel the porting of the landline! So now I don't have Internet access at home for the family. Thanks for nothing talktalk, kids can't study and I can't work!!!!
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George Christodoulou
(@christodouloug) reported
@TalkTalkGroup I advise anyone that wants moving to talktalk not to do it. After waiting for an engineer to complete the installation , I was told the service would not be reliable so was advised to cancel.
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Steve Merrick
(@Stevemerrick78) reported
@TalkTalkGroup @TalkTalk what is the process for leaving you when you are unable to provide the service you quoted? After two hours on your online chat your advisor said the internet is fine when providing 20 mbs less than promised with disconnection issues. Your advisor then 1/2
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Mark Bennett
(@mbultimatefin) reported
Absolutely appalling service @TalkTalk . Totally unwilling to help can never get through to speak to anyone . Chat go through same old script. To cap it all Broadband drops several times a day and want me to pay for engineer! #customerservice #customerexperience #talktalk
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Steve Merrick
(@Stevemerrick78) reported
@TalkTalk two hours using your online chat and still nowhere closer to sorting an issue. This is the 3rd time of trying this, first time after receiving a new router. Still having issues of disconnection repeatedly a day and have never been close to the 70mbs that was promised
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Gooner
(@Paulw1066) reported
@KevinJolliffe @TalkTalk Talktalk did it to me, asked for your deadlock letter and raise a complaint. It is fraud! You would be fined if you change anything in a contract.