TalkTalk Outage in Poplar, Greater London, England

I am so going to cancel my @TalkTalk broadband . My internet is seriously slow 😭😭.. To make matters worse, I am currently waiting to speak to a representative and I am number 64 in the queue .

@TalkTalk hi is there any reported problems in the KT4 area as my parents have no WiFi/Internet or home phone. Not ideal. Thanks

TalkTalk are the absolute worst. I’m about to cancel.

Hi @TalkTalk my WiFi keeps saying weak security... how do I fix this???

@TalkTalk This seems to have started early in London. Service is down. #yougetwhatyoupayfor #poorservice

@TalkTalk hi! Is there an issue today in BR1? My internet is constantly dropping in and out. Not conducive when trying to work from home? Can get online long enough to test it before it drops again

@TalkTalk your customer service is shocking !!!! Unable to provide suitable WiFi and your Chat team robotic with their replies !!! What is the point of paying for substandard WiFi ? #mugs

Chuck your best internet and TV provider at me @TalkTalk ain’t doing it for me no more nothing but trouble should of listened when everyone warned me 😡

@TalkTalk (2) to stay with your service?! It is not acceptable

@TalkTalk I’ve been on the phone for over 40 mins. Called one number first (the one on the website) to freeze our account while we move home. Been told to call another number to do so, been waiting on the line for over 20 mins. Shouldn’t be this difficult for a customer (1)

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

It’s like shooting fish in a barrel and I’m sure others have pointed it out but: Dido Harding is best known for presiding over huge data breach at TalkTalk - and now facing huge data issues at Test and Trace. IT does not seem to be a strong point.

@MichaelTakeMP She was in charge of TalkTalk when they had one of the largest data breaches ever. And, like all Tories, seems to fail upwards.

Now talktalk are gonna tell me this little rain is disrupting the service. If I scream.

Recently left @TalkTalk who provided me with the worst ever customer service. I am now with @zeninternet who have, so far, been brilliant. Happy to pay a little more for great customer service, courtesy and friendliness. @ZenInternetHelp

@ITV @itvhub um, so why is the app so poor right now? Doesn’t work on Nebula Capsule projectors, and ad breaks seem to keep freezing on talktalk tv box..?

@TalkTalk you lot are actually so ****, slowest wifi on the planet

@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

Remote support for a friend’s computer that was having strange issues. Teamviewer failed to connect so I figured this was related. An hour’s debugging later and it turns out the ISP (TalkTalk) is blocking Teamviewer as it’s used by scammers.

Thanks @TalkTalk for making me late for work. Everything fine 10 minutes before shift. Switch on laptop no WiFi. Great service.

@John72994170 @GamerMom_ Mine has been cutting out recently so when I try watching YouTube I disconnect from xbox live almost instantly. When I play games it lags like **** and then I disconnect even when using internet to search for something doesn't work. Like for **** sake Talktalk just talk to us

Between Ryan Macmillan in the CEO's office at @TalkTalk and @OpenreachHelp who's team can't install the service at my uncles flat, you will end up putting me in hospital with all the dam stress you are causing me right now, fed up with empty promises & lack of customer service😡

@TalkTalk Hi Romeo, i have trying to contact you few occasions and raised a complaint and didn't receive any call back but just received a text saying we tried to call but not true at all.

@TalkTalk Hi talktalk, can you please explain why is your customer service is poor and continuously let down customer and some extent even lie to customers.

@TalkTalk Too many lies and appalling customer service. I have spoken to them - we have cancelled everything with you!

@TalkTalk Oh you have absolutely no idea how I feel about the lack of service you give me, so I'd prefer you to leave me alone and stop commenting on my tweets, unless I specifically ask you to.

@TalkTalk Hi, yeah you could leave me alone, with the service or lack of service you've offered me recently, I'd rather not bother with you because you don't know what good customer service is.

@TalkTalk HELP! I'm wondering what is a reasonable time to deal with a fault? How many call handlers I need to speak to? How many times I have to start from the beginning to go through a fault finding process? Oh, and I get charged for an unfixed fault too!

@CharlacPlaza @DerserTheFoxxo @SocDemsOfFlo Derser's new place has TalkTalk??? He used to have Virgin??? I also have BT and it's pretty damn good

@DavidDavisMP @VodafoneUK You should try TalkTalk for customer service.