TalkTalk Outage in Southampton, England

I’m very pleased with @TalkTalk today. We have a problem on our broadband where using a VPN stops everything else from working. I posted on the Community and less than 0.5hr later I’m being sent a replacement router. Praise where it is due!

@OpenreachHelp This is the second service provider we ditched @TalkTalk after the earlier fiasco this is now @Vodaphone4 also I am not the account holder just the end user

Day 36 update: another false dawn! Apparently today is the day @TalkTalk will call to discuss dates. @WeAreOpenreach won’t do anything until @TalkTalk do something! I am beyond being polite but refuse to use expletives but for crying out loud this is disgraceful service

Day 36 and the residents believe that @TalkTalk might be installing a router this morning but since @WeAreOpenreach have yet to give a date to connect the house to the network they will still be waiting for broadband for at least another 4 days #incompetence

@TalkTalk Hello again @TalkTalk after a couple of hours of normal internet service, it all seems to have gone off again? More problems or a continuation of the earlier ones? Can you also confirm where I send my request for compensation for the mobile data I've had to use in the meantime?

@TalkTalk morning! I’m having a terrible issue with the speed of my broadband (0.24) speed. I have rebooted PLEASE HELP #workingfromhome

@YvonneBurdett3 This man is an idiot. We all complained at the time. Although by the time we found out how much they had spent they’d already spent it. The original complaint was about Dido Harding who has messed up every job she’s ever had, including ruining TalkTalk.

@talktalk my wireless sucks very weak not able to go live

@TalkTalk you are the worst internet service I’ve ever used.

@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

@darth_na @TalkTalk It’s entirely different business silos in my experience. Cross-over in past have been interesting between small biz w/ maybe 4 employees and family w/ 2 children. Essentially the same service but one is enterprise contract while other is commercial.

@TalkTalk hello we have problems with our tv in our area we have lost channels after it told us to update the system this is a joke basically paying for something that's waste of money and time

@TalkTalk Why is your live chat nowhere on your website and why have you restricted everything on my account when it was due less than 24hrs ago???? Final straw, you've had so many chances. Will be cancelling this awful service. Not least you supposedly switched me to

@TalkTalk Hello Andy the guy was cool he did understand my life and issues with my bills he said to get a new contract they had to hear from shell broadband but they haven’t responded as yet and he said did I really cancel with them so DM WILL SHOW YOU THE SCREENSHOT IVE JUST DONE AS PROOF

@TalkTalk the worst broadband provider ever to exist 🥶

@doctor_oxford Failed at Woolworths as Commercial Director, Failed at TalkTalk besides losing all customers data, she managed to lose them £55million, Failed at heading up Track &Trace after hubbie secured her the job and now she's promoted to head up our #NHS which I expect her to fail at...

@TalkTalk @TalkTalkGroup I’m Gordon I’ve received the router it’s now connected and my laptop is now using wireless connection thanks 🙏 please cancel the engineer due to come here on Friday. Everything seems ok now. Please note I’m not happy just had another fake call

@TalkTalkGroup @TalkTalk it’s nice & early 05.55am my door is open. You promised me an engineer today by midday. Let’s see if you sort my landline out. I’m home all day but if you don’t turn up by midday I’m going to call Nationwide & cancel direct debits with you. 02380265986 📞

@nooouch TalkTalk made my 85 year old mother’s life a living hell. The woman in charge should never have been employed again, not put in charge of something that could save our lives if competent people were running it.

talktalk says thank you to the ones that keep us talking which is ironic given that you need a consistently functioning broadband connection to keep in touch. ive never had talktalk, but ive heard bad things about them #BritainGetTalking

@TalkTalk fix my Wifi what the heck is going on??!

@TalkTalk why is it that where I live, FTTP is now live, BT and various other suppliers can offer me 500mb broadband, but you can’t (I’m a talktalk customer), unless I put my neighbours address in, they are offered it….

@TalkTalk we are having problems with the landline (no active Internet on account) can't hear calls due to static on line. Cardiff area. Any known issues? Can't use 'my account' as no broadband to check.

@TalkTalk LA1 issues? Getting 5mbps can’t even load web pages on Ethernet

@TalkTalk Is TalkTalk down in the Wigan area in greater Manchester? My router is just solid orange.

@TalkTalk I’ve tried phone as website says open till 8, but the line said you are closed! Started chat got cut off half way through internet will not connect on router please help working from home

@drooperscot @TalkTalk Honestly ridiculously bad service shame cos price and service was decent . Then one problem and boom.

@TalkTalk been waiting for a week for a router that has been sat at a yodel depot doing nothing. Really poor having just signed up. Not the best start. And the response I get from customer services is give it another 24 hours

@drooperscot @TalkTalk I was with them quite a few years back, can't even begin to explain the 6 weeks of crap I had with them. I just cancelled DD and ignored them from then on in.

@TalkTalk my Internet has been down in the Sale area of Manchester for nearly 24 hours. Any idea what’s going on?