TalkTalk Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Sunderland come from postal codes DH5.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at TalkTalk
TalkTalk is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Wallsend, Jarrow, Gateshead, South Shields, Newcastle upon Tyne, Hebburn and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
||
| Wallsend |
Internet | |
| Jarrow |
Internet | |
| Gateshead |
Internet | |
| South Shields |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk my area Sr8 4qq. Is that down for Internet?
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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stephen rennie
(@stephen03887281) reported
Talktalk give the WORST customer service ever ever 1.5 hours on phone and STILL no access to emails Useless Useless
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Rhi
(@RhiannonWooding) reported
@TalkTalk why is there a poor employee walking around where I live to ask about who our broadband provider is? It’s 37 degrees and he’s out in this heat - take better care of your employees!
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Louie
(@LouieFleming0) reported
@TalkTalk My mum rang you to tell you the WiFi is slower than you said it would be and one of your customers service people told her that she is lying and then hung up on her and refused to let her cancel so she had to cancel her card instead💀
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C Mitchell
(@Albanacher1903) reported
I’m still waiting for a response as to how @TalkTalk managed to sell fibre broadband to my 87 yo father with dementia. The fella doesn’t own a computer device. How did the sales chat go? No help here, via cust. servs.or your ‘conserns’ mailbox. Poor show all round.
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Laura Skinner
(@lucybrightstar) reported
@TalkTalk I'm not receiving any emails. Is there a problem?
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Marcus / Sov
(@Sxvinity) reported
@TalkTalk may have the worst customer service I have ever encountered. Been trying to cancel my internet with them for the past week and still nothing. Absolute ******* joke
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Laura
(@laura_nathan1) reported
@TalkTalk absolute fuming!!!! Been on to live chat for over 2hours. After 1 hour i got cut off then back on live chat for another hour and before anything completes cut off again. All this to get the new now tv package that i need to take. Can’t cancel as in contract till April!!
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Marc Goodall
(@MarcGoodall3) reported
@TalkTalk The company who LOVE ignoring their customers, but will continue to take payments. How long can such an issue go unresolved? You said contact us via DM. I did that, and nothing. Typical!
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Iain M
(@138GG29) reported
@TalkTalk Still waiting 3 days to get an update on my home phone line not working !!!!!!! Very poor service
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Laura Quigley
(@lauraqwriter) reported
@TalkTalk brilliant, thank you. Workmen had the system in Blackpool down today, and my Mum was panicking. I'll make sure she's got the phone number handy next time!