TalkTalk Outage Report in Sunderland, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Hebburn and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Washington |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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Lynn Richmond
(@lynrose77) reported
from
Newcastle upon Tyne, England
@TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Lynn Richmond
(@lynrose77) reported
from
Longbenton, England
Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
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Paul Jacques
(@pauljacques83) reported
from
Sunderland, England
Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Ché Armstrong 🟢
(@CheArmstrong) reported
from
Whitley Bay, England
@TalkTalk Are there any issues in the NE30 postcode area. No internet for past 2 hours. Tried restarting modem etc. Shows no internet.
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!
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Sally Coleman (she/ her)
(@eternalfootstep) reported
from
Peterlee, England
Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (IFBB) Churchouse.
(@thatlldopigthat) reported
@TalkTalk No that's not what we need to do. We have done this 4 times already with no resolution. And on that number today you hung up on us. Not good enough.
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Bernie Perkins
(@TheChoirBoy) reported
@TalkTalk Help please, my wife's talktalk email account is blocked. Can only access through webmail
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SneakyBadgerUK 🇺🇦🏳️🌈 (they/them)
(@sneakybadgeruk) reported
@chaarlimander Took me 2 calls to cancel with TalkTalk last week, but I remember it taking many more with Virgin years ago. I’m glad to hear Toob have been good so far, I have high hopes as we’ll go from 40Mbps to 900Mbps
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Tom Howard
(@tomhoward123) reported
@TalkTalk My internet has been down for 2 weeks and I’ve had several engineers promised they never turned up. Now been told to order a Wi-Fi extender
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Gav but not Gav
(@gpoulsom) reported
@TalkTalk Hi my Fibre has been out since 1300. Can anyone help. Been going around in circles. Fault reported (I think).
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hypnotik
(@hypnotik23) reported
Hey @talktalk why are you trying to extort money out of my wife for an account that we have spent 12 hours over the last few months trying to cancel? @JustH80 is getting to the end of her tether with you cowboys
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kelly estcourt
(@EstcourtKelly) reported
@TalkTalk I have cancelled my broadband with yourselves last week. However it is still not cancelled as tried going with another company and they have stated you have not cancelled. I have spent numerous hours on the phone to yourselves cancelling. Disgusting customer service.
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Katie Pepper
(@katpepper85) reported
@TalkTalk don't go with them! appalling customer service! I was mis-sold a package and have spent 3 days trying to cancel the order with no luck!
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Catherine Duck
(@CatherineDuck) reported
@TalkTalk absolutely appalling customer service. Been without Internet since last Wednesday due to needing a new router. Was told it was sent multiple times. It still hadn't been ordered today let alone sent to us.
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Lee Jameson
(@LeeJameson) reported
@TalkTalk I know you can’t give exact times, but between 8am and 1pm is a five hour gap. The engineer must have a schedule of jobs in the day so to narrow the time down.