TalkTalk

TalkTalk Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes DH5.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Sunderland, England 03/18/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Hebburn, Newcastle upon Tyne, Gateshead and Washington.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomHebburn Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomGateshead Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • BobBirchRadio Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, England

    TalkTalk internet down Sunderland area..... Anyone else ?

  • RobbyRSSRobot Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk why do I keep having to sign in to my home WiFi?

  • RobKirtleyActor 𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

  • RobbyRSSRobot Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

  • markchoake Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • JoseMun16791496 Jose.Munoz (@JoseMun16791496) reported from Gateshead, England

    @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

  • RobbyRSSRobot Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • jordmw97 JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalk’s WiFi is down today

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all

  • Nadia_Zem Nadia Zemouri (@Nadia_Zem) reported from Longbenton, England

    @TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract

  • jonridley87 Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

  • tenchylad StuT (@tenchylad) reported from Sunderland, England

    Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.

  • RobKirtleyActor 𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk just the name of a better service provider will do thanks. Can you assist?

  • Neiljrout12 Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk Internet down in Sr8 area any idea on how long for?

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi keeps going off. Any problems

  • mallikasathish SATHISHKUMAR (@mallikasathish) reported from South Shields, England

    @TalkTalk internet down for 45 min . NE34

  • Theboozycook David Brown (@Theboozycook) reported from Whitley Bay, England

    @TalkTalk Down in NE25. Any update on when the problem will be fixed?

  • RobKirtleyActor 𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    .@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

  • W41K3R_27606 W41K3R 27606 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

  • RobbyRSSRobot Louise #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • zijadjasarevic Jaza🇧🇦🇬🇧🇬🇧🇧🇦 (@zijadjasarevic) reported

    @TalkTalk worst internet provider ever! I started a new job on 22nd March and I cannot access the VPN so unable to actually do any work. I was promised a new router 2 weeks ago and still not arrived! I was promised it would be here today but still no sign! Absolute joke.

  • g1yijkeith KeithR (@g1yijkeith) reported

    @TalkTalk Seems to be stable now. Biggest issue I have, clearly there was an issue over a few hours but your service status page stated no issues. Why do customers not get a 24hr a day customer service, we need someone to talk to when issues arise.

  • balcisezen sezen balci (@balcisezen) reported from Camden Town, England

    @TalkTalk @BirguDevia You are the worst internet provider I have ever seen !!!! I moved a new flat and you gave me an appointment but nobody came!!!! I have not been on the internet for 2 weeks and you are not contacting me about it!!!!!!! You are the worst!

  • jonah221 R Jones (@jonah221) reported

    @TalkTalk my parents are experiencing terrible customer service from you. They have contacted you numerous times to change the email address on their account and each time are being told you are having issues changing it. They have been trying almost daily for the last 3 weeks!!

  • BWilliams403 Barry Williams (@BWilliams403) reported

    Hi @TalkTalk I’m not a customer and I’ve never spoken to your team about broadband but I checked out your website and now you’ve done a hard credit check on me....why??

  • kkotamo Kas Kay (@kkotamo) reported

    @TalkTalk I upgraded to Fibre 65 (promised 64.9-80.0Mbps with a minimum guaranteed 57.8Mbps). I have been getting as low as 9Mbps (tonight) & as high as 49.9Mbps (previously). Is someone supposed to come to my house and fix something/am I supposed to get a new router? Help please

  • sianirv the artist formerly known as Prince Harry (@sianirv) reported

    @TalkTalk I find it very audacious that you are trying to charge me an additional £41 for leaving you!When I have dutifully paid my broadband bill every month for the last 5 1/2 years without fail. I upheld my part of the bargain, Julian. You failed to provide a service that I paid for.

  • LilaWhelan Lila Whelan (@LilaWhelan) reported

    @TalkTalk my broadband has been pretty much out since 4pm - can you help?

  • sianirv the artist formerly known as Prince Harry (@sianirv) reported from Winnersh, England

    @TalkTalk Hi Julian, no thanks. Like I said I’ve gone around in circles with this for the last 2 weeks and have got nowhere with @talktalk being sneaky and hiding how trash their service is by sliding into my DMs. If you need my account info do feel free to check previous DMs.

  • zijadjasarevic Jaza🇧🇦🇬🇧🇬🇧🇧🇦 (@zijadjasarevic) reported

    Hi @TalkTalk I thought your internet service was bad but your customer service is even worse! I have waited over 2 weeks for a new router and I was told on the phone today to be patient! Seriously?! I cannot access my work VPN and am unable to do any work!