TalkTalk Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH5.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Wallsend, Jarrow, Gateshead, South Shields, Newcastle upon Tyne, Hebburn and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
||
| Wallsend |
Internet | |
| Jarrow |
Internet | |
| Gateshead |
Internet | |
| South Shields |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
-
Paul Jacques
(@pauljacques83) reported
from
Sunderland, England
Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz
-
Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
-
Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
-
Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
-
nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
-
CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
-
Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!
-
fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
-
Sally Coleman (she/ her)
(@eternalfootstep) reported
from
Peterlee, England
Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Moira Barnes Sales Consultancy
(@sellwithheart) reported
@TalkTalk Would this be affecting a general signal as my mother is having problems accessing her freebies channels.
-
Kerry Fitzgerald
(@misskerryfitz) reported
@TalkTalk Hi.Been on the phone with customer services, they've literally said there's nothing they can do. I told them to escalate the complaint, they said they will but (after checking with a manager) all I'll get is a letter that says they can't do anything. So not sure you can help tbh?
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Proud Indian🇮🇳
(@anirudharoutray) reported
@TalkTalk Guys Really not happy with your service. last month mistake from talk talk and they have added more amount and the bill generated for July 10.They told next month bill it will be adjusted. Today I got one more bill and 19th is due date. What type of prices is this?
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Lee Pickering
(@Rudolphhucker67) reported
@TalkTalk I’ve just spoken to her. Yesterday she called (45 min hold) only to be told ONCE again to unplug the router yet AGAIN then tried to get her £75.00 but surprisingly nobody could help her. Why oh why is it so difficult??
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Lesley
(@ParattiNo1) reported
@TalkTalk stunningly incompetent 'customer service' starting with how can I make you smile when I called about a death topped by epically ******* up setting up the new account. AVOID AT ALL COSTS
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Pat Morrissey
(@PatMorr21988849) reported
@guardiantech Can someone have a look at TalkTalk's failures in its implementation of FullFibre network? Aggressive promotion for sign-up/upgrades. Failure to allocate WAN IP addresses
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Taliah Aldea
(@AldeaTaliah) reported
@TalkTalk horrible HORRID internet in Bexhill TN39 3HY. Called twice, waited each time almost half hour couldn.t get through,,nice service ..NOT
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Han
(@catlover_vegan) reported
So tired been on the phone to @TalkTalk for over 1hr 30 minutes been hung up on twice and one of my problems still haven’t been solved!