TalkTalk Outage Report in Sunderland, England
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Sunderland come from postal codes DH5 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (64%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (4%)
- TV (1%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Wallsend, Jarrow, Gateshead, South Shields, Newcastle upon Tyne, and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
9 days ago | |
|
Wallsend
|
Internet | 9 days ago |
|
Jarrow
|
Internet | 9 days ago |
|
Gateshead
|
Internet | 9 days ago |
|
South Shields
|
Wi-fi | 9 days ago |
|
Newcastle upon Tyne
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Peter L (@PeterLe49422423) reported from Wideopen, EnglandIs talktalk email having problems. Very quiet today.
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Jon (@jonridley87) reported from Houghton-Le-Spring, England@TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff
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Jon (@jonridley87) reported from Hetton-Le-Hole, England@DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved
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Jon (@jonridley87) reported from Hetton-Le-Hole, England@TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me
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Peter L (@PeterLe49422423) reported from Wideopen, EnglandTalktalk wifi keeps going off. Any problems
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Toonster1977 (@toonster1977) reported from Walker Gate, England@TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent
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Jon (@jonridley87) reported from Sunderland Bridge, England@Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account
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L🎃ui🐉e! (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@GregScottTV That's how I felt last week when TalkTalk went down in the North East - didn't go down for me!
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Peter L (@PeterLe49422423) reported from Wideopen, England@TalkTalk Having problems with the wi fi keeps going off. Could not get through to you for an explanation.
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Louise #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......
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Jon (@jonridley87) reported from Hetton-Le-Hole, EnglandI’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better
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Toonster1977 (@toonster1977) reported from Walker Gate, England@TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.
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incel elgort 🏳️🌈 (@dumbmongreldog) reported from Gateshead, Englandtbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse
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W41K3R#27606 🏳️🌈 (@W41K3R_27606) reported from Walker Gate, England@TalkTalk is the internet down because I'm having issues with my internet
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JONNY SANDS (@jonnysands91) reported from Backworth, England@TalkTalk @MorleyLass92 We’ve just joined and it’s slow as hell for us the past few days. Was fine at the beginning but now cannot watch anything on tv without it buffering constantly. Might be fine in your area but seems bad for us.
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Jon (@jonridley87) reported from Sunderland Bridge, England@TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@BobollyBee Ah good not just me then. I looked on their website and it said no issues or planned maintenance! I think I'm back now. If they're going to do maintenance it would be good to actually TELL US! Can't wait to leave! @TalkTalk
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Jon (@jonridley87) reported from Sunderland Bridge, England@faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Laura (@Laura_CCN) reported@TalkTalk I spent 2 hours on Thursday with various teams including the better value team. No one able to help just told the error had been reported again! I was told someone would call me to resolve this yesterday but did not have a call back
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Gracie (@acembu) reported@TalkTalk So I've waited two weeks for my internet at my new place (go live date) and still no Internet. Still amazed it takes that long in this day and age. Can't actually talk to anyone at talktalk because it's 7pm and there's no support system in place. 🤬
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Counter (@CounterVal) reported@FocusFNBR_ @EE @TalkTalk Nah EE are like godly twitter support
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Ashley Quirk (@cjeventsupport) reported@TalkTalk you need to take a good hard damn look at your service provision, customer service, and technical support they are as useful as an ash tray on a motorbike
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prasanth varghese (@prasanthvarghes) reported@TalkTalk have called up your Helpdesk 4 times to cancel a bb full fibre connection..not sure what’s the difficulty on doing so? Glad I decided not to join your network with this terrible support!!
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Andy Cal (@Andycal_2009) reported@TalkTalk absolute jokers, was promised fibre speedy broadband and tv channels. All we got was moaning engineers, and a tv box they couldn’t be bothered wiring up to the tv. Because you’ve broken contract I’d like out of my deal please. #talktalk #shambles
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Scott Gollaglee (@Gollags) reportedwait for it to be fixed knowing it will take some time as we know its a stolen cable ... others in the street get service back but my farther didn't so we check with talktalk only to find out they have closed the fault off as working the day it was reported .. because (2/4)
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Joanne Howard (@h70713881) reportedOnly now to be told that my order was rejected I have received no communication from Talktalk that there was an issue with this order. There is also a complaint logged but this hasn’t helped at all. Time to leave
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geraldine (@geraldi93281281) reported@TalkTalk worst internet ‘provider’ ever. I imagine you still expect to be paid despite me not being able to work for two days 🤬
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Scott Gollaglee (@Gollags) reportedthey tested the Broudband which is fibre cable and was not stolen... then we raise a fault again and they send a talktalk engineer out to check all the internal cables and he says that they need to get openreach engineer to investigate .. but closes the fault down as (3/4)