TalkTalk Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH5.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (61%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Hebburn, Newcastle upon Tyne, Gateshead and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
||
| Gateshead |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk my area Sr8 4qq. Is that down for Internet?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Holway
(@WiseGreyOwl) reported
.@TalkTalk My email is down (again) I see many others reporting the same issue. What is the problem and when will it be fixed?
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Peter Snook
(@Peter_Snook) reported
@TalkTalk The link to the status board does NOT give More Info - and it's 2 days old! You need to provide much better info to your customers and regularly updated news on resolution. Really poor service from @TalkTalk again at a time when email comms are vitally important to so many.
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alice
(@alice63596719) reported
@TalkTalk Is it your policy to ignore customer complaints? As per your Customer Services Employee’s advice, I emailed a complaint- Incident 210117-00061 - was he just fobbing me off?
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@hannah_polly
(@hannah_polly) reported
@TalkTalk I URGENTLY need to speak to someone at Talktalk to reset my broadband - this problem keeps happening and it is DEEPLY problematic. Please DM to arrange the call
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Heather Hodgkinson
(@Heatherbee89) reported
Am I the only one who gets **** service with @TalkTalk - supposed to be on fibre 65 today but have yet to receive the box. I start uni in 2 weeks ffs!
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Elliott Clarkson
(@ElliottClarkson) reported
Is anyone else with @TalkTalk broadband having issues connecting this morning? Seems to be quite widespread issues.
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KAT
(@katlove1982) reported
@TalkTalk The guy I spoke to said he is new and I need to speak to someone senior and would get a call yesterday...no call..poor customer service again from talktalk
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Gray💙
(@GrayPayne) reported
@TalkTalk Help!! Talk Talk are a joke!
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Nathan Kidd
(@NathanAKidd1) reported
@TalkTalk my Wi-Fi has been down for 12 hours and none of my devices can connect to it. Do you know why this is?
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Ann Bishop
(@ann_bishop) reported
@TalkTalk Morning.... my emails are not synching and when asked to provide a password to access on mobile phone nothing happens. Please confirm this is part of the problem you mention here and please update your website to help alleviate any worries and concerns we all have. Thank you.