TalkTalk Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH5.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Hebburn, Gateshead and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
||
| Gateshead |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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David Brown
(@Theboozycook) reported
from
Whitley Bay, England
@TalkTalk Down in NE25. Any update on when the problem will be fixed?
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SATHISHKUMAR
(@mallikasathish) reported
from
South Shields, England
@TalkTalk internet down for 45 min . NE34
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incel elgort 🏳️🌈
(@dumbmongreldog) reported
from
Gateshead, England
tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse
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Jon
(@jonridley87) reported
from
Sunderland Bridge, England
@TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that
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Louise #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......
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Toonster1977
(@toonster1977) reported
from
Walker Gate, England
@TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Talktalk wifi keeps going off. Any problems
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Jon
(@jonridley87) reported
from
Sunderland Bridge, England
@Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account
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Toonster1977
(@toonster1977) reported
from
Walker Gate, England
@TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent
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StuT
(@tenchylad) reported
from
Sunderland, England
Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk why do I keep having to sign in to my home WiFi?
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Jon
(@jonridley87) reported
from
Sunderland Bridge, England
@faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?
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Nadia Zemouri
(@Nadia_Zem) reported
from
Longbenton, England
@TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
.@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
@TalkTalk just the name of a better service provider will do thanks. Can you assist?
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Jon
(@jonridley87) reported
from
Houghton-Le-Spring, England
@TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
@TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Amandeep (Emma) Stevens
(@dilemma1979) reported
@TalkTalk Maybe arrange for someone to call me and not keep repeating the same steps, I just want the technical department to deal with the issue. I've reported a million times that at midnight everyday the internet drops. Your system must update at midnight as it does it every day
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Melissa
(@MEStew_art) reported
@TalkTalk Internet is down NN15 area (Northamptonshire), anyone else having issues? Same thing happened same time yesterday afternoon.
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Kemi Folarin
(@Kemi_YPM) reported
@TalkTalk I have spent my whole day waiting for your help and had the run around. And now been told nothing can be done till Tuesday. No interest for 10 days I am going to
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Young People Matter
(@YPMCharity) reported
from
Lambeth, England
Unfortunately, our internet service is down due to @TalkTalk technical issues. If you have been trying to contact us via email, rest assured we are responding as quickly as possible, remotely and even outside of normal business hours. 🛠 TT have promised to expedite a solution
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🔴Live on Twitch🔴Azunera
(@AzuneraTTV) reported
@MishaKnoxTTV @m0rrf @TalkTalk Logically that would be the best thing to do. Somehow I don't see TalkTalk doing that and will come up with excuses that they have the right speed count on THEIR side and **** what their customers say.
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Melissa
(@MEStew_art) reported
@c_pritchardx @TalkTalk I’m in Burton Latimer too, yep same for me, it came back on at 5ish. At least we know there’s no issue with our appliances and this is external to us. Hope it gets sorted sooner than 5pm though 🙄
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James
(@jamclarkey) reported
@DavidAlanMitch5 You can continue to use your big button phone and a battery backup or UPS can be used during powercuts. This change is happening as the UK's analogue PSTN network is closing by 2025 so all Communication Providers (e.g Sky, TalkTalk, BT...) are moving people onto a VoIP service.
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chantiece pritchard
(@c_pritchardx) reported
@MEStew_art @TalkTalk Yup!! Mine went down NN15 yesterday. They told me it was a problem on my end and then disconnected the chat when I tried to question that. It’s down again now too.
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Miranda-T4tK #MakeVotesMatter #JohnsonOut #climate
(@MT4tk) reported
@LBC @mrjamesob I ought to have changed from TalkTalk, but my contact details were on too many cards. They cost me a fortune when my LL went down in Dido's reign. Kept telling me it would be fixed in days, but it took close to a year & the promise of recompense never occured & I lost business.
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David Stevenson
(@StevensonRocket) reported
@cleckylad Prepare yourself for a re-run of, "The awful truth is, I don't know.". - Dido Harding, when asked about why TalkTalk customer data wasn't encrypted, following a data breach.