TalkTalk

TalkTalk Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes DH5.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Sunderland, England 03/11/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Hebburn, Newcastle upon Tyne, Gateshead and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomHebburn Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomGateshead Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • lynrose77 Lynn Richmond (@lynrose77) reported from Newcastle upon Tyne, England

    @TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.

  • CompareSoftware CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • lesburridge Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • adambrx96 Adam (@adambrx96) reported from Walker Gate, England

    @TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles

  • CheArmstrong Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @Manchesterguy15 @TalkTalk Ours went down at around the same time near Newcastle (NE30). Getting nowhere - been asked 3 times what kind of router I have 🤡 It’s clearly on their side! 💩

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • lynrose77 Lynn Richmond (@lynrose77) reported from Longbenton, England

    Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!

  • eternalfootstep Sally Coleman (she/ her) (@eternalfootstep) reported from Peterlee, England

    Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.

  • adamtones92 Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • pauljacques83 Paul Jacques (@pauljacques83) reported from Sunderland, England

    Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz

  • penn_middleton Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • aaronbetts9484 Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • CheArmstrong Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @Edgar_Gomes_ @TalkTalk We’ve had no internet from around the same time and getting nowhere with support. We’re in NE30, near Newcastle.

  • fatbloke70 fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • clarktara23 Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • CheArmstrong Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @TalkTalk Are there any issues in the NE30 postcode area. No internet for past 2 hours. Tried restarting modem etc. Shows no internet.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • mendoc67 Martin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mendoc67) reported

    @1977_terri Oooft, that's a stinging endorsement. My worst, back in the day, was TalkTalk Business, but I have to admit that they have improved dramatically in the last few years.

  • ngdough D (@ngdough) reported

    @Nicola_Lowden @TalkTalk Same as me. I’m in Coldside and it’s been down for 2+ hours

  • _gavrobertson Gavin Robertson (@_gavrobertson) reported from Dundee, Scotland

    @TalkTalk Currently on call number ten to your fttp team to try and talk to someone about the fact my Internet is down. Every call drops. Be better.

  • OtherDomBloke Dom (@OtherDomBloke) reported

    Does @TalkTalkBizCare monitor their Twitter feed? Please let us know what's happened to F2S (freedom2surf) email services. Email services have been offline since yesterday (24/07/22), so no email in/out, but no mention of any issue/fix from them. #f2s #TalkTalk #TalkTalkBusiness

  • mhenn67 Mark Hennessy (@mhenn67) reported

    @TalkTalk My Dad's been trying to move to NOW Entertainment as he's had messages that his TV package won't continue past 01 Aug. there were problems with the email link sent and now he is caught in having to have the request cancelled and then reinstated. He is worried his TV won't work.

  • ngdough D (@ngdough) reported

    @TalkTalk @Raza09208504 Nice to see after 3 hours of complaints you finally acknowledge a problem

  • Akkima98 Amy Michelle (@Akkima98) reported

    @TalkTalk my internet has been off since about 2:30pm today, is there a problem your end? I’m based in Portsmouth

  • walsheywasp Walsheywasp (@walsheywasp) reported

    Hey @TalkTalk , my Mum signed up to broadband and TV yesterday and has had a text today saying she'll get a new phone number. That wasn't part of the deal so we want to cancel. Tell us how please

  • dougalovich Dougal & The Magic Roundabout (@dougalovich) reported

    @TalkTalk Unbelievably crappy service for an 83 year old customer of mine - hours of phonecalls and no resolution, CANNOT get anyone to take a complaint and no acknowledgement of a polite email to CEO asking for help. Customer won't move, they want to keep their email address 😡

  • Grazzington Graham Parker (@Grazzington) reported

    @TalkTalk I thought BT were bad but you’re up there. I’ve called twice for support, been made to wait forever whilst you were “looking into it” and then been cut off both times. Please help