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TalkTalk Outage Report in Sunderland, England

Why is my TalkTalk service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Sunderland come from postal codes DH5 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at TalkTalk

TalkTalk is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Wallsend, Jarrow, Gateshead, South Shields, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Sunderland E-mail 5 days ago
Wallsend Internet 5 days ago
Jarrow Internet 5 days ago
Gateshead Internet 5 days ago
South Shields Wi-fi 5 days ago
Newcastle upon Tyne Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • alltimeanja
    AJU 🌵 (@alltimeanja) reported from Seaham, England

    @TalkTalk You've got to be taking the mick. I spend half an hour on the phone with a stupid advisor who hasn't done her job!!!!!

  • jonridley87
    Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • jonnysands91
    JONNY SANDS (@jonnysands91) reported from Backworth, England

    @TalkTalk @MorleyLass92 We’ve just joined and it’s slow as hell for us the past few days. Was fine at the beginning but now cannot watch anything on tv without it buffering constantly. Might be fine in your area but seems bad for us.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Is talktalk email having problems. Very quiet today.

  • RobbyRSSRobot
    L🎃ui🐉e! (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @GregScottTV That's how I felt last week when TalkTalk went down in the North East - didn't go down for me!

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    @TalkTalk Having problems with the wi fi keeps going off. Could not get through to you for an explanation.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi is crap been off all day.

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @BobollyBee Ah good not just me then. I looked on their website and it said no issues or planned maintenance! I think I'm back now. If they're going to do maintenance it would be good to actually TELL US! Can't wait to leave! @TalkTalk

  • W41K3R_27606
    W41K3R#27606 🏳️‍🌈 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk is the internet down because I'm having issues with my internet

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @AkaliDalLdh @TalkTalk Nope mine isn't working. Can't log in to my account or anything. Seem to have nothing but issues with them.

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Anyone having problems with talktalk wi fi

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • alltimeanja
    AJU 🌵 (@alltimeanja) reported from Seaham, England

    @TalkTalk I'm speaking to an advisor now who asked me to spell things phonetically, yet she can't spell phonetically herself... I'll DM if she can't help, which by the way this call is going... She can't

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • J0hnB0
    John Boud (@J0hnB0) reported

    @TalkTalk @BrianSheldon Why doesn't your service status page indicate that there are (apparently ) known (and planned) issues?

  • barryj2745
    barry whelan (@barryj2745) reported

    @TalkTalk my internet is down now for over 3 hours just not god enough either you get me back online today or I cancel my direct debit and move to another provider.

  • AdamSad21380261
    Adam Sadler (@AdamSad21380261) reported

    @TalkTalk i can use YouTube and things like that but i cant load in to games or speak to my friends any fix?

  • longwire1000
    mike collins (@longwire1000) reported

    @TalkTalk Well you don't do anything so it don't matter. THE DAYS ARE CL ICKING BY FOR A NO COST TERMINATION OF CONYRACT. Just fix the fault.

  • J_Loaf
    Loafy🐾✏️🐝 (@J_Loaf) reported

    I would like to know how TalkTalk managed to send me a brand new router that’s worse than the broken one. I may as well be trying to get a signal from the ******* mars rover.

  • ruthharmer1
    Whyamidoingthis. (@ruthharmer1) reported

    @TalkTalk This isn’t good enough, I’ve had no email access since Yesterday morning, Keizer told me to clear cache & check, he’s useless, I’m waiting for details from the hospital about my operation, this day & age you should be on top of the problem!!

  • DToohill
    Davey Toohill (@DToohill) reported

    @TalkTalk WIFI down every 5 minutes since Thursday. No appointments over the weekend. Makes sense. Who needs a connection at the weekend?? If not resolved tomorrow by your engineer will be cancelling my payment.

  • jasonthetwitta
    One4all (@jasonthetwitta) reported

    @TalkTalk I'm sorry but that is appalling customer service. It is vital for me, and I'm sure thousands of others, to have a working email service.

  • BrianSheldon
    Brian Sheldon (@BrianSheldon) reported

    @TalkTalk You also appear to be saying it's planned. Where was the communication telling us of an upgrade and outage? Even more reasons to renew elsewhere.

  • GHOSTFACEKi1LLA
    hadouken (@GHOSTFACEKi1LLA) reported

    @TalkTalk @chrislewispics Can you please explain why you absolute clowns are shut on a Sunday? You can't report a fault or talk to any customer service representative. This is why you're going downhill and lose all your customers. Absolute joke. And sell you a TV package with no HD Channels. Chavs