TalkTalk Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Sunderland come from postal codes DH5.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at TalkTalk
TalkTalk is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Wallsend, Jarrow, Gateshead, South Shields, Newcastle upon Tyne and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
||
| Wallsend |
Internet | |
| Jarrow |
Internet | |
| Gateshead |
Internet | |
| South Shields |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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W41K3R 27606
(@W41K3R_27606) reported
from
Walker Gate, England
@TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite
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Jose.Munoz
(@JoseMun16791496) reported
from
Gateshead, England
@TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk my area Sr8 4qq. Is that down for Internet?
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk Internet down in Sr8 area any idea on how long for?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Bob Birch
(@BobBirchRadio) reported
from
Houghton-Le-Spring, England
TalkTalk internet down Sunderland area..... Anyone else ?
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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JMW
(@jordmw97) reported
from
Ouston, England
Course BT & TalkTalk’s WiFi is down today
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Mark Choake
(@markchoake) reported
from
Chester-le-Street, England
@TalkTalk is there a problem with service in county durham today? Internet off all day
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
@TalkTalk Hi, a new box is now (belatedly) on its way but does not record. Why have you degraded the service and increased the price?
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Juan
(@jcga1968338) reported
@TalkTalk tried to cancel my out of contract connection and Dillan in retention could not do it as his manager was not there. Then wanted 30 days notice reduced to 6 days even though we have no internet. He gave up and hung up
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W
(@welsh_wyn) reported
@TalkTalk why is my Internet so poor and I cannot contact any one to help?
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Jissy Sony
(@JissySony) reported
@TalkTalk My husband is on ur fone call service and I am on chat service. Have been on it for 30 minutes no luck
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Louise Dawes
(@Loollabelle10) reported
@TalkTalk After spending 2 hours in the phone I have concluded my issues with you and my contract! I couldn’t take up another contract with you as the customer service is just too poor and such a bad experience
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Jissy Sony
(@JissySony) reported
@TalkTalk Do u want me to show the tweets and posts that talk about ur customer service. I hv been having problems since Friday
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godless heathen 🏳️⚧️
(@sillylilheathen) reported
Talktalk are ******* bastards lmfao we're moving from them to sky for broadband today and they cut off the service right at midnight 💀
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SamAgnew87 🖤🤍
(@SamanthaAgnew5) reported
@TalkTalk Still having issues?
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Daniel
(@drj66b) reported
@TalkTalk no internet since Sunday morning how much longer it will take to fix it ???
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Vex
(@VexiaZ_) reported
@TalkTalk how ******** is Canning Town area internet been down since 16/11 and promised to be fixed by 29/11 17:00 and still hasn’t come back online? How can you not provide any updates on the situation, why do we have to constantly message to see what the end date is