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TalkTalk Outage Report in Sunderland, England

Why is my TalkTalk service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sunderland come from postal codes DH5 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Wallsend, Jarrow, Gateshead, South Shields, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Sunderland E-mail 8 days ago
Wallsend Internet 8 days ago
Jarrow Internet 8 days ago
Gateshead Internet 8 days ago
South Shields Wi-fi 8 days ago
Newcastle upon Tyne Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • jonnysands91
    JONNY SANDS (@jonnysands91) reported from Backworth, England

    @TalkTalk @MorleyLass92 We’ve just joined and it’s slow as hell for us the past few days. Was fine at the beginning but now cannot watch anything on tv without it buffering constantly. Might be fine in your area but seems bad for us.

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • RobbyRSSRobot
    L🎃ui🐉e! (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @GregScottTV That's how I felt last week when TalkTalk went down in the North East - didn't go down for me!

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Is talktalk email having problems. Very quiet today.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi is crap been off all day.

  • RobbyRSSRobot
    Louise #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi keeps going off. Any problems

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @BobollyBee Ah good not just me then. I looked on their website and it said no issues or planned maintenance! I think I'm back now. If they're going to do maintenance it would be good to actually TELL US! Can't wait to leave! @TalkTalk

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

  • W41K3R_27606
    W41K3R#27606 🏳️‍🌈 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk is the internet down because I'm having issues with my internet

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    @TalkTalk Having problems with the wi fi keeps going off. Could not get through to you for an explanation.

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • jonridley87
    Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielleSparks1
    𝔻𝕒𝕟𝕟𝕚 𝕊𝕡𝕒𝕣𝕜𝕤 (@DanielleSparks1) reported

    @EmmaRoids80 @suziepants1 @TalkTalk And the customer service is terrible as well I have had nothing but issues I would leave but can’t as I’m in a contract 😢

  • IBroughtYellow
    Rory (@IBroughtYellow) reported

    @TalkTalk Can someone please contact me and sort it out - this is so incredibly poor I can't quite fathom it. Is talktalk a scam where you can never cancel?

  • Mr_D0nut
    Sir Donut (@Mr_D0nut) reported

    @TalkTalk called up on Saturday and was told my service would be activated by Monday, call up again to be told it will be another 3-5 days.... This is ridiculous, my account SES I haven't seen the engineer and now I'm being charged for a service that isn't active.

  • mark_hooper1
    Mark Hooper (@mark_hooper1) reported

    Why the heck does our broadband drop at 12am every night? @TalkTalk we pay our bill on time so at lease you could do it provide us our Heckington service! SORT IT!

  • IBroughtYellow
    Rory (@IBroughtYellow) reported

    @TalkTalk Hi - I have now spent 5 hours trying to cancel a simple one month rolling contract. I have spoken to 6 different people and they keep putting me on hold and sending me to each other

  • xBirchy24x
    Leanne Birch (@xBirchy24x) reported

    @TalkTalk been without internet for 3 days now. Account still showing engineer on the way for outside fault but still nothing . Can you help?

  • morriap
    APM (@morriap) reported

    @TalkTalk My sister is trying to get an internet connection in her new home. She ordered the service on 5 July. Told there is a connection issue. Tried multiple times to resolve. Different answer every time. She needs internet to be able to work. Nobody is helping her. What should she do?

  • Balgan144
    Dale (@Balgan144) reported

    @TalkTalk Still having issues logging into my account, shouldn't this be sorted by now?

  • arinzl
    arin (@arinzl) reported

    @TalkTalk wtf is going on my internet isnt working at all

  • Mark30361060
    Mark (@Mark30361060) reported

    @TalkTalk looks like tal talk no talk is down again seriously what ******** am i actually paying for here...shittiest network provider i've ever had dealings with