TalkTalk

TalkTalk Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR4.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Sunderland, England 02/18/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Washington and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

  • Jo7Lawton Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • whufcne Richard Johnston (@whufcne) reported from Sunderland, England

    Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

  • Theboozycook David Brown (@Theboozycook) reported from Whitley Bay, England

    @TalkTalk Down in NE25. Any update on when the problem will be fixed?

  • Jo7Lawton Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

  • RobbyRSSRobot Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?

  • jordmw97 JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalk’s WiFi is down today

  • billmiddlemas 𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • markchoake Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • W41K3R_27606 W41K3R 27606 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

  • Neiljrout12 Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk Internet down in Sr8 area any idea on how long for?

  • simplyajblog Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

  • Neiljrout12 Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk my area Sr8 4qq. Is that down for Internet?

  • Jo7Lawton Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

  • BobBirchRadio Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, England

    TalkTalk internet down Sunderland area..... Anyone else ?

  • JoseMun16791496 Jose.Munoz (@JoseMun16791496) reported from Gateshead, England

    @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • liberalstephen Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • maria_parsons Maria Parsons (@maria_parsons) reported

    @TalkTalk Good Morning! I need help cancelling my talk talk as I’ve moved abroad. I can’t find any help on my account page and all the phone numbers I’ve tried don’t work. Could someone please help me out please.

  • marcgoodall1 Marc Goodall (@marcgoodall1) reported

    @TalkTalk I will also be contacting other company directors on this matter too. TalkTalk has forced my hand for far too long. I have never spoken to a customer agent who showed any empathy whatsoever. Do they treat all customers with chronic illness in this fashion ?

  • Mowlds M (@Mowlds) reported

    @TalkTalk do you have live chat on your website anymore? i just need to talk to someone quickly to be able to disable wi-fi optimisation on my router. i have disconnection issues with my playstation 5 and i have read on your support forum that this is a common problem and fix

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @EE Am on phone to customer service when they answer holding for a while now but feel a bit robbed all these problems an u still want 40 quid bill this week @TalkTalk dm me best deal u can do on fibre pls 40 a month too much for me when it costs me 80 quid with drop outs play poker

  • ScottRtv Scott (@ScottRtv) reported

    Why, @TalkTalk when I try to renew my contract with you, after being out of contract for over 2 years am I not offered the same deal that a new customer is offered?

  • Samanth15893413 Samantha Evans (@Samanth15893413) reported

    @TalkTalk I am in Turkey, I need text service, but not receiving anything since I arrived

  • ScottRtv Scott (@ScottRtv) reported

    .@talktalk your first line customer service claim I can't get the same deal that is advertised online for new customers (is that not illegal now?), they want to charge me £5/month more.

  • toirama PalestinianLivesMatter (@toirama) reported

    @TalkTalk why is your website STILL NOT WORKING I've tried 3 different browsers! what have you done to it

  • triweasel Ed Guccione (@triweasel) reported

    @StuAuld @TalkTalk Equally have you just tried switching? Or is that the problem? No one will come? Cause they’re legally obliged to stop charging when a new isp informs them.

  • Gloria00128957 Gloria (@Gloria00128957) reported

    @TalkTalk Good morning still no internet second day running. I did DM you yesterday as I was shocked that I had to pay £ 9:29 to to live chat with an agent on talk talk. I have posted on social networks. Very disappointed customer.