TalkTalk

TalkTalk Outage Report in Sunderland, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Sunderland, England 01/21/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham TV
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • lynrose77 Lynn Richmond (@lynrose77) reported from Newcastle upon Tyne, England

    @TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • pauljacques83 Paul Jacques (@pauljacques83) reported from Sunderland, England

    Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz

  • fatbloke70 fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • eternalfootstep Sally Coleman (she/ her) (@eternalfootstep) reported from Peterlee, England

    Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!

  • CheArmstrong Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @TalkTalk Are there any issues in the NE30 postcode area. No internet for past 2 hours. Tried restarting modem etc. Shows no internet.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • lesburridge Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • CompareSoftware CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • lynrose77 Lynn Richmond (@lynrose77) reported from Longbenton, England

    Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • penn_middleton Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • clarktara23 Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • adambrx96 Adam (@adambrx96) reported from Walker Gate, England

    @TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles

  • adamtones92 Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • aaronbetts9484 Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • fredericklore17 frederickloren83@gmail.com (@fredericklore17) reported

    @TalkTalk Not surprised there are issues. Can even provide me with a decent broadband connection or customer service. Really disappointed in talktalk. I will never use again

  • YourMainDude7 ⋈ Shadow 影 ⋈ #TeamGodzilla (@YourMainDude7) reported

    Ok, so I am getting TalkTalk on the 9th April, but I NEED internet (On TV) on the 12th... I'm trying to look for something and it's literally not helping... need help😔

  • lilydamh lily (@lilydamh) reported

    @TalkTalk I opened a complaint Tuesday, was told a manager would call Thursday. No one called lol.. anyway we rescheduled to today. No one called again??? Seriously? I’ve had enough now. I want to cancel my contract. This is ridiculous

  • PeterOC90456273 Peter_O'C (@PeterOC90456273) reported

    @TalkTalk failed to deliver my start up box, failed to tell me delivery had failed, failed to reorganise, arranged to send today so I waited in. Nothing. Can't WFH because I now have no internet or TV. Help me to understand...

  • alundpughe Alun D Pughe (@alundpughe) reported

    @TalkTalk Ah yes I understand that but we're still running off 1980s infrastructure here so what isn't clear is will this be an overall increase (i.e. we won't see any benefit due to the physical restraints) or is there a plan to help those at the bottom into the 21st century :)

  • keithrhill1954 Keith Hill 💙 (@keithrhill1954) reported

    @TalkTalk Still unresolved, seems silly to leave to use same Openreach fibre via a different provider but unwillingness to answer a simple question and resolve an issue via DM is indicative of a deeper organisational malaise.

  • Lara_fantastico ⭐Lara⭐ツ (@Lara_fantastico) reported

    Haven't even bothered with the PlayStation today sick of @TalkTalk dropping out the green box is too far away from my place to gain connection. I can't believe I almost worked for them selling their shocking service 🙄

  • OmarW21 FloAFC (@OmarW21) reported

    **** @TalkTalk worst company and worst customer service I've ever received in my whole life

  • nadzw0rld nadia🪐 (@nadzw0rld) reported

    @thisisnotshukri @TalkTalk that’s literally the worst one sis😭

  • NotTheDoctor999 DR (@NotTheDoctor999) reported

    @TalkTalk DM sent. I've managed to get online chat so in am hour or two there might be a resolution although these webchat people have an unusual grasp of English so who knows?