TalkTalk Outage Report in Sunderland, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Washington and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Washington |
Internet | |
| Hebburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Sally Coleman (she/ her)
(@eternalfootstep) reported
from
Peterlee, England
Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!
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Paul Jacques
(@pauljacques83) reported
from
Sunderland, England
Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Monrose 🌸
(@glowphotography) reported
@TalkTalk @TalkTalk Our internet connection is switched off every night, without a fail, at 12! After a few searches online, it is clear that this is happening to many other @TalkTalk customers. Your telephone customer service is awful and I’m not getting anywhere. This needs sorting out!
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Aji
(@ajithiran) reported
@TalkTalk I'm on the call with your stupid call centre and absolute rubbish
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Kevin Ratcliffe
(@The_Kevster) reported
@Arkwright6 @TalkTalk Oof, I was with them for 12 mths a few years back.... bloody awful pal
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Sarah Monrose 🌸
(@glowphotography) reported
@TalkTalk Our internet connection is switched off every night, without a fail, at 12! After a few searches online, it is clear that this is happening to many other @TalkTalk customers. Your telephone customer service is awful and I’m not getting anywhere. This needs sorting out!
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Ron Biggz
(@ronbiggzz20) reported
@TalkTalk @TalkTalk ...And if you put that into accout some customers would then have to find means via there mobile service to keep internet working at home pending when u finally get to fix it but customer has already spent alot via mobile data and you do it every year long
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Catherine Reed
(@cattreed) reported
@TalkTalk @TalkTalkGroup Again my parents are cut off from email for days. Your call centre is NO help. Your call centre can’t even help them reset password. After an hour’s call said they would send a reset email and haven’t. I want a direct line to someone now to help me?
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Ron Biggz
(@ronbiggzz20) reported
@TalkTalk @TalkTalk ...You got about cheating customers of there hard earn money whenever your internet signal is offline and come up with £2 compensation and not thinkinh about the damages you caused althrough when customer was not provided the service you promised
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Matt
(@GoonerGimli) reported
Thank you @TalkTalk for talking £240 quid for a monthly WiFi bill. No good ringing after you've messed up to apologise. Sort the problem!
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Ron Biggz
(@ronbiggzz20) reported
@TalkTalk @TalkTalk ..Your disgusting telecom company and stealing customers money by doing same thing everytime there internet signal goes offline and still get your money and not providing the service to agreed to provide. This needs to be looked into by the uk goverment
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Ron Biggz
(@ronbiggzz20) reported
@TalkTalk @TalkTalk ...I dont see the reason for DM message it needs to be said here as you guys have taken the piss and all you have to say when you tell them you want to terminate they scare you to pay the the remender of the contract , knowing fully that they will do same thing again