TalkTalk

TalkTalk Outage Report in Sunderland, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Sunderland, England 01/13/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (5%)

    Phone (5%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Durham and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Internet
United KingdomWashington Internet

Community Discussion

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TalkTalk Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • penn_middleton Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.

  • fatbloke70 fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • lynrose77 Lynn Richmond (@lynrose77) reported from Longbenton, England

    Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • adambrx96 Adam (@adambrx96) reported from Walker Gate, England

    @TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles

  • lesburridge Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • CheArmstrong Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @TalkTalk Are there any issues in the NE30 postcode area. No internet for past 2 hours. Tried restarting modem etc. Shows no internet.

  • adamtones92 Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • CompareSoftware CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • lynrose77 Lynn Richmond (@lynrose77) reported from Newcastle upon Tyne, England

    @TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.

  • CheArmstrong Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @Edgar_Gomes_ @TalkTalk We’ve had no internet from around the same time and getting nowhere with support. We’re in NE30, near Newcastle.

  • clarktara23 Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • pauljacques83 Paul Jacques (@pauljacques83) reported from Sunderland, England

    Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz

  • aaronbetts9484 Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • eternalfootstep Sally Coleman (she/ her) (@eternalfootstep) reported from Peterlee, England

    Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • jojoe661 Joanne (@jojoe661) reported

    When you've made 6+ attempts to sort your @TalkTalk account out and nobody will call you back even though they promise too ! yet I am getting bombarded with text messages and emails because they want me to pay for a service Im not receiving 😡 ofcom will be being notified!

  • derekktf DEREK A (@derekktf) reported

    @TalkTalk why are you so bad ?

  • PondBalls Danny Read (@PondBalls) reported

    @TalkTalk help! I called customer support today to register Power of Attorney for a relative with dementia. I’ve been asked to set up a call so they can pass security…. …they have dementia and I have LPA so no need to talk to the account holder. How do I sort this?

  • Ryanisoninsta Ryan (@Ryanisoninsta) reported

    @TalkTalk we have no internet at all in SE4. the connection is poor at best and now this. When will you fix it?

  • AdemKamali_ Adem Kamali (@AdemKamali_) reported

    @TalkTalk I live in Highlands, Post Code “IV2” My TalkTalk wifi keeps on cutting out every few minutes, from 3 minutes to 13 minutes, then on my router an orange light flashes, then the white and orange combination flashing, then a solid white light and wifi works. Help….

  • derekktf DEREK A (@derekktf) reported

    @TalkTalk absolute shambolic provider, customer service is pathetic

  • JackieMurfin Jackie Murfin #GTTO #BLM 3.5% 🇪🇺 🏳️‍⚧️ 🏳️‍🌈 (@JackieMurfin) reported

    @TalkTalk I have severed my contract with you twice now and am still receiving bills from you for a property I vacated in July. I have no desire to put myself through the trauma of your helplines again, kindly sort this out. Appalling customer service.

  • derekktf DEREK A (@derekktf) reported

    @TalkTalk just received New router and telling me incorrect password WTF

  • guidingstarla Starla (@guidingstarla) reported

    @rabz_90 @TalkTalk Same. I checked the outage map and it’s widespread across London.

  • TheNixon90 Billy Nixon (@TheNixon90) reported

    @skytv Worst network I have ever been with. The last few months the connection for the Internet had been weak although I'm paying high prices. Most channels don't work most times. Would not recommend Sky. Talktalk are better Value, wish I never moved from them.