TalkTalk Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR4.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Washington and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
||
| Sunderland |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Sally Coleman (she/ her)
(@eternalfootstep) reported
from
Peterlee, England
Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Paul Jacques
(@pauljacques83) reported
from
Sunderland, England
Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz
-
CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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Lynn Richmond
(@lynrose77) reported
from
Longbenton, England
Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
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Ché Armstrong 🟢
(@CheArmstrong) reported
from
Whitley Bay, England
@TalkTalk Are there any issues in the NE30 postcode area. No internet for past 2 hours. Tried restarting modem etc. Shows no internet.
-
Lynn Richmond
(@lynrose77) reported
from
Newcastle upon Tyne, England
@TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Manchester guy
(@Manchesterguy15) reported
@TalkTalk This is talktalk response after 7 hours of complete internet outage.Thank you for letting me know. I just got an update from our engineer in your area and they presently liaising with 3rd party suppliers diagnosing the root cause of this network disruption.
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DR
(@NotTheDoctor999) reported
@TalkTalk @DavidBlankley1 I'm guessing it's still not fixed. Five hours no landline or internet. Wasted four hours on DM and chat. @ofcom *** do they get away with such an awful service?
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CMHT ADVOCATE
(@CMHTADVOCATE) reported
@TalkTalk They sent me this text as my area is effected but i hope it’s not going to be 2/3 working days before it’s back up and running again , i did a network test in talktalk account it shows the network fault updates there too if anyone else wants to see it
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Peter Grant
(@PeterDGrant) reported
@talktalk must have the most frustrating phone call system. My Sunday was quite relaxed until I tried to report a fault about the never ending crap internet service.
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Student Nurse Freda 💙
(@StN_Freda) reported
@TalkTalk Nothing has been resolved. Rather than asking your customers to DM, can you just let us know how long it will take for you to resolve the issue?
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DR
(@NotTheDoctor999) reported
@bt_uk are your customers experiencing outages in M9 area or is it just @TalkTalk affected and seemingly indifferent about resolving the issue with any urgency?
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Edgar Gomes
(@Edgar_Gomes_) reported
@TalkTalk @MccuskerNeil Can you stop asking people to DM? It’s a completely waste of time. You aren’t providing answers nor updates and all your customer support channels are down too. You shouldn’t be allowed to operate and treat customers like this
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Edgar Gomes
(@Edgar_Gomes_) reported
@TalkTalk @BrenTaylor79 Can you stop asking people to DM? It’s a completely waste of time. You aren’t providing answers nor updates and all your customer support channels are down too. You shouldn’t be allowed to operate and treat customers like this
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J4NET
(@J4net54Janet) reported
@Edgar_Gomes_ @TalkTalk @MccuskerNeil Completely agree.. DM waste of time, stupid questions and blaming my router ?? 2 hours ago testing my line no update, let people know you have an issue instead of blaming our routers !!! an inconvenience today, tomorrow is a must for work as with a lot of people,
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💚¬° Yoshi ¬°💚
(@Ep1x_2) reported
@TalkTalk @StN_Freda This could have been said in the first place? A dm doesn't solve anything!! I think I'm gonna switch providers soon, this service is absolutely horrendous!