TalkTalk Outage Report in Sunderland, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Hebburn and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Washington |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk my area Sr8 4qq. Is that down for Internet?
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Markie Mark
(@markie_mark_80) reported
@TalkTalk can someone please contact me ASAP as I have been without Internet for a week because someone disconnected the account in error!!! Surely its literally the case of pressing a button to reconnect?? 4 hours on live chats with a technical team.... really poor service guys
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Looney toon
(@Looneyt79914673) reported
@TalkTalk are youse shut today.. not responding to tweets or dms ??? Day 6 n still in limbo.. “ at backend of system a bar is stuck” n “there’s a miss match on 2 systems” is the made up problems according to you so why can’t you fix them fml
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Obinna Uchella
(@ObinnaUchella) reported
@TalkTalk please; cancel my contract if the services can't be provided . I'm tired of calling everyday or begging to be helped on your DM. Please, kindly cancel my contract an fed up and frustrated at having to call ot text every single day.
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cerys
(@cooperrr_13) reported
@TalkTalk my grandparents have been without a landline for nearly a month after your fibre was installed, can’t get through to anyone at all, it is their main way on contacting family !!! they are still paying it and can’t use it??? can someone help?
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k d
(@kstar380) reported
@TalkTalk My Internet is down again, it's been going down every month now,l for about 5 or 6 months, in total its more than 3 weeks without and I did not get compensated, and now its down again
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Obinna Uchella
(@ObinnaUchella) reported
@TalkTalk Cancel my contract please,and don't drag me to the dm and abandon me afterwards .I have been in this for close to a month ,what is the big deal with sending me an engineer? Please,I'm done. allow me move on to another serious company .
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Looney toon
(@Looneyt79914673) reported
@TechnofishLive @TalkTalk That shocking but not surprising they’re wanting £164 of me to cancel, I think they should be paying me to cancel
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chap
(@nuttsnutts) reported
@TalkTalk Good morning, we called last week to cancel our Internet and after 40 mins on the phone and talking to someone online we were told a manager would call us back. Its been 6 days now and we haven't heard anything. Could i please have your complaints number.
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Looney toon
(@Looneyt79914673) reported
@TechnofishLive @TalkTalk I’m on day 6 of trying to get myne sorted no compensation will make up for the 3 hour drive to n from work I now have to do daily as my internet provider #waitwait can’t seem to sort THIER problem out, I wish you luck but wouldn’t hold your breath for a quick resolution!!
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Looney toon
(@Looneyt79914673) reported
@TalkTalk another full day bk n fourth with #waitwait feel further away from getting internet restored than yesterday, 5 days counting due to a “bar stuck on back end of system”?? And a “miss match”?? Youse know the problem why can’t youse just fix it