TalkTalk Outage Report in Sunderland, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Washington and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Washington |
Internet | |
| Hebburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Mark Choake
(@markchoake) reported
from
Chester-le-Street, England
@TalkTalk is there a problem with service in county durham today? Internet off all day
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk my area Sr8 4qq. Is that down for Internet?
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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The Gaelbunny
(@thegaelbunny) reported
@TalkTalk Im newbie what's a DM, i was merely suggesting that the Philippines based TalkTalk customer service is second to none, anytime i have had an issue which was very very rare over like 20 years or so. I would also suggest everyone moves over to @TalkTalk in UK.
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jay tom
(@jaytom19) reported
DO NOT join @talktalk under any circumstances. If they offer you free upgrade, do not accept. Worst customer service I've ever dealt with. Lies told by inept staff! #avoidatallcosts #dreadfulservice
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Jon Mansell aka exboozehound
(@exboozehound) reported
@TalkTalk Because of you incorrectly charging me £50 for an engineer to fix a problem an @OpenreachHelp @WeAreOpenreach engineer caused I now have £9.96 in my bank account which has got to last me until next Thursday, thank you so very much!! Now I’ve got to borrow money 😡😡
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Strifey
(@Strifey4) reported
@TalkTalk recently selected a move date for our service, stopped in the current address today on the 8th and we selected the 11th as the new go live date. Now we have been told it will be the 19th after planning our whole move around this date. Customer service was useless, Help!
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Rob Neal
(@ROBNEALshowman) reported
@TalkTalk @DietCokeDinos And another customer in another area with no internet. Apparantly no outages in the area......
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Emma Frawley
(@stardusttavern) reported
@TalkTalk are an absolute sham of a company, who lie and don't fulfill their promises, give shoddy customer service and just don't care about their customers.
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Brunosan07
(@brunosantos071) reported
@TalkTalk The issue is now resolved.
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Brunosan07
(@brunosantos071) reported
@TalkTalk The issue is new resolved.
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Charlie Pearcy
(@CharliePearcy3) reported
@TalkTalk Hi TalkTalk, I've still not been able to speak to anyone about renewing my Ultra Fibre Optic deal. I just spent 1hr 30 on hold to the UFO team only to be cut off without speaking to anyone. I spent 2hrs on hold last week with no success. Please can someone help me?!?
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Knobwaffle 🪴
(@blue_microwaves) reported
I urge everyone to not use @TalkTalk internet. I’ve waited 9 days for an engineer to come out to sort out the internet in my new home and they never turned up. When I called to ask about this they said he’d been out. And now, a day later, they’re saying he has not come out. Shame