TalkTalk Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at TalkTalk
TalkTalk is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Durham, Jarrow, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Nadia Zemouri
(@Nadia_Zem) reported
from
Longbenton, England
@TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract
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Mark Choake
(@markchoake) reported
from
Chester-le-Street, England
@TalkTalk is there a problem with service in county durham today? Internet off all day
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Talktalk wifi keeps going off. Any problems
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StuT
(@tenchylad) reported
from
Sunderland, England
Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.
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Bob Birch
(@BobBirchRadio) reported
from
Houghton-Le-Spring, England
TalkTalk internet down Sunderland area..... Anyone else ?
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JMW
(@jordmw97) reported
from
Ouston, England
Course BT & TalkTalk’s WiFi is down today
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Jose.Munoz
(@JoseMun16791496) reported
from
Gateshead, England
@TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that
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W41K3R 27606
(@W41K3R_27606) reported
from
Walker Gate, England
@TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
.@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
@TalkTalk just the name of a better service provider will do thanks. Can you assist?
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SATHISHKUMAR
(@mallikasathish) reported
from
South Shields, England
@TalkTalk internet down for 45 min . NE34
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David Brown
(@Theboozycook) reported
from
Whitley Bay, England
@TalkTalk Down in NE25. Any update on when the problem will be fixed?
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk why do I keep having to sign in to my home WiFi?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk Internet down in Sr8 area any idea on how long for?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
@TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran Parr
(@Kieranparr17) reported
@EE My internet hasn’t been working for nearly 4 days now, I’ve reset it the router, turnt it off and back on, still not working, I switched over from talktalk because I was told by one of your team member that this would be better, I regret the switch over now
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Rupert wilson
(@Oxfordite) reported
@mrsianrfc @TalkTalk 1.91Mbps? You lucky, lucky... Here, <0.5Mbps and no urgent human response from TalkTalk, far less proactive concern at seeing line stats showing log term very low sync speed.. I’m looking to ADR (alternative dispute resolution) to get satisfaction.
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JackyDexe
(@JackyDexe) reported
@TalkTalkGroup @TalkTalk so I’ve been on to DM from 11.03 until now 15.44 trying everything possible I STILL can’t connect internet to the TV (Brand new 2 days old) to be told there is nothing they can do REALLY I have an internet box that’s 2 years old and cleaner not working
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GOODBYE STOCK MARKET
(@NoToFOMOinvest) reported
@TalkTalk Hi I would love to be able to respond but it’s quite difficult with no internet. The details on my line have already been checked and an engineer came out. It’s still broken.
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MellsBells
(@Melaniemaker123) reported
@TalkTalk our WiFi is down and I called customer service who said it seems fine. It is not fine and we have to do our census today. Please can you provide me with another number to call where I get to speak to an actual human rather than non-responsive automated service. Thanks
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Josh Harris
(@JoshH555) reported
@TalkTalk worst Internet provider on the market. Had nothing but issues with them and no one can help fix the issues.
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FreddiesFather
(@FreddiesFather) reported
@TalkTalk DM sent yesterday so far ignored, are you no longer excepting complaints? Theres no help on phone or live chat.
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Alix Turner
(@AllesKlar71) reported
@TalkTalk I'm nearly out of data so didn't look at Twitter until just now. Really rely on the broadband. What details do you need? (And don't ask for the TalkTalk landline number, I never use it so don't know it without looking online at my account.)
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Mistress Minxy *****
(@HelenHpwarren) reported
@TalkTalk @Ofcom And you put the phone down on her because your company couldn't deal with a vulnerable lady crying over your mistakes. No customer service.
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samantha binks
(@sambo207) reported
@TalkTalk here we go again with another week for poor broadband after being told that the problem would be fixed. That’s now a month of crappy service