1. Home
  2. ❯
  3. Companies
  4. ❯
  5. TalkTalk
  6. ❯
  7. Sunderland, England
TalkTalk

TalkTalk Outage Report in Sunderland, England

Why is my TalkTalk service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sunderland come from postal codes DH5 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Wallsend, Jarrow, Gateshead, South Shields, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Sunderland E-mail 10 days ago
Wallsend Internet 10 days ago
Jarrow Internet 10 days ago
Gateshead Internet 10 days ago
South Shields Wi-fi 10 days ago
Newcastle upon Tyne Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • CheArmstrong
    Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @TalkTalk Are there any issues in the NE30 postcode area. No internet for past 2 hours. Tried restarting modem etc. Shows no internet.

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland, England

    Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz

  • adamtones92
    Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • fatbloke70
    fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • aaronbetts9484
    Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • eternalfootstep
    Sally Coleman (she/ her) (@eternalfootstep) reported from Peterlee, England

    Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.

  • lynrose77
    Lynn Richmond (@lynrose77) reported from Longbenton, England

    Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!

  • CheArmstrong
    Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @Edgar_Gomes_ @TalkTalk We’ve had no internet from around the same time and getting nowhere with support. We’re in NE30, near Newcastle.

  • lynrose77
    Lynn Richmond (@lynrose77) reported from Newcastle upon Tyne, England

    @TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.

  • adambrx96
    Adam (@adambrx96) reported from Walker Gate, England

    @TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • CompareSoftware
    CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • penn_middleton
    Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • lesburridge
    Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • CheArmstrong
    Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @Manchesterguy15 @TalkTalk Ours went down at around the same time near Newcastle (NE30). Getting nowhere - been asked 3 times what kind of router I have 🤡 It’s clearly on their side! 💩

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.

  • clarktara23
    Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • unsspokenn
    unspoken 🇺🇦 (@unsspokenn) reported

    @Hu____Tao TalkTalk is awful we used to have it and we’d go for days without internet connection, sorry they’re being useless still :(

  • Sean_oh91
    Sean O'Hagan (@Sean_oh91) reported

    @TalkTalk **** service no internet and customers service staff lie to you. I will never be doing anything with this company again.

  • xl8_KLo
    Kate Lo (@xl8_KLo) reported

    @TalkTalk Had Future Fibre fitted 4/4, worked ok for 2wks, now won’t connect. Line test says it works=it doesn’t, complained last Sun= sent a new cable for router =STILL not working, now what? I wfh & am losing income every day until this is sorted 😠I didn’t even ask for fibre BB!

  • xl8_KLo
    Kate Lo (@xl8_KLo) reported

    @TalkTalk Had Future Fibre fitted 4/4, worked ok for 2wks, now won’t connect. Line test says it works=it doesn’t, complained last Sun= sent a new cable for router =STILL not working, now what? I wfh & am losing income every day until this is sorted 😠I didn’t even ask for fibre BB!

  • borderfish
    Neil Jellis (@borderfish) reported

    DM @TalkTalk I'm getting nowhere with this person. They don't appear to read what I've written and therefore don't understand the issue and won't transfer me to a manager

  • gemmadunstan_xx
    Gemma Dunstan (@gemmadunstan_xx) reported

    @TalkTalk fantastic service today - within 5 hours of reporting no internet, engineer came out and fixed the problem 🙌🏻 exactly what’s needed when working from home - thank you 💫

  • MartinB42848713
    Martin Bailey (@MartinB42848713) reported

    @TalkTalk Yes, and @TalkTalk haven’t been much help either. Should have been installed on 21st April, internal work done but problem externally. Was expecting to be resolved today, now 17th May, thanks @OpenreachHelp

  • _sophieannha
    Sophie Allott (@_sophieannha) reported

    @TalkTalk Second morning in a row waking up with no Internet, reset twice to no avail. Paid for faster fibre weeks ago and never had a higher speed than 69mbps (same as pre fibre) fantastic as an asd mum who relies on it for her entire TV, devices and SEN child routine!

  • MikeDiver
    mike d (@MikeDiver) reported

    @TalkTalk It's alright. We just got off a call where we were told to expect another update on the service status on May 4th. Ridiculous. It's fixed in the next 48 hours or we change provider.

  • Recklessjai124
    Jai (@Recklessjai124) reported

    @corybassett08 @virginmedia @TalkTalk Facts. Same as virgin media, Virgin are the scum of the wifi world. Awful