TalkTalk Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR4.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Washington, Sunderland, Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
||
| Sunderland |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk my area Sr8 4qq. Is that down for Internet?
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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johnny brown
(@buster105e) reported
@TalkTalk your customer service is a disgrace!! Not only was one of your agents was rude and unhelpful towards my wife he then refused to put his manager on the phone when asked. Not happy
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Anthony Keenan
(@Enigma__X) reported
@TalkTalk As new customer I'm not impressed. 3rd bill and charged for engineer I cancelled within time. 1st problems upgrading account. 2nd problems with bb & youview service, 3rd additional charges. 3 bills on £26 a month bills add up to £190? At least got upgrade (over a month later)
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D e b b i e 🦋✨
(@XxGLAMPIRExX) reported
@mandywongclark @TalkTalk Mine is suddenly working again but connection has been very poor most of the week & didn’t work all day yesterday. Hopefully your mums is working again too Mandy.
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Miss Cee
(@ceeceebayb) reported
@TalkTalk My WiFi has been down a while for an hour. I can't even access your service centre as its not loading
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Jolina Mcconnell.
(@JolinaJade94) reported
@TalkTalk Hi there, my internet is down, but online it says I have a good connection and bill isn't due until tomorrow. Randomly stopped working half way through an online shop, and even after resetting the wifi box it's saying connected without internet.
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Molly
(@xoxMollxox) reported
@shineyshappy @TalkTalk Having this exact problem, solid orange light, told me its a fault on my end!
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Pallas Wisdom
(@Pallas_Wisdom) reported
@TalkTalk do not touch this company they messed up my credit score down by 120 points due to their error. I left TALKTALK for another provide. stopped the direct debit but TALKTALK messed up and charged me saying I have not left them despite that I am not with them any more
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Malcolm Shine
(@shineyshappy) reported
@TalkTalk In common with several neighbours (some on Talktalk , others BT & EE) we've been without an internet connection for at least eight hours. Have @OpenreachHelp been advised of the problem yet?
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ZDBRA
(@ZDBRAdesign) reported
@TalkTalk Hi Rose, thanks for your swift reply. We are accessing it through Microsoft Mail. We also noticed we are unable to access our website from the work WiFi too. This problem is happening on multiple devices... not just laptops. Look forward to your reply :)
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Inde
(@AbapInde) reported
@TalkTalk after all morning spent with yr customer services...I'm still without broadband and the talktalk customer service who I'm in a DM with haven't responded 2 my last msg 4 > 30 mins now..Im left in the dark