TalkTalk outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- TalkTalk generated 2 outage signals in the last 24 hours around Sunderland, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Sep 15, 10:24 AM GMT+1.
- Internet (50%)
- E-mail (33%)
- Total Blackout (17%)
The latest reports from users having issues in Sunderland come from postal codes SR4 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at TalkTalk
TalkTalk is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: North Shields, Sunderland, Seaham, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
2 hours ago | |
|
Sunderland
|
4 hours ago | |
|
Seaham
|
Internet | 3 days ago |
|
Seaham
|
Internet | 4 days ago |
|
Seaham
|
Internet | 10 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 22 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Lynn Richmond (@lynrose77) reported from Longbenton, EnglandHas anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!
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Jon (@jonridley87) reported from Sunderland Bridge, England@TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that
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Nadia Zemouri (@Nadia_Zem) reported from Longbenton, England@TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract
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nikki (@nikkicrowley1) reported from Walker Gate, England@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Toonster1977 (@toonster1977) reported from Walker Gate, England@TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent
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David Brown (@Theboozycook) reported from Whitley Bay, England@TalkTalk Down in NE25. Any update on when the problem will be fixed?
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Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England@Manchesterguy15 @TalkTalk Ours went down at around the same time near Newcastle (NE30). Getting nowhere - been asked 3 times what kind of router I have 🤡 It’s clearly on their side! 💩
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incel elgort 🏳️🌈 (@dumbmongreldog) reported from Gateshead, Englandtbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Les Burridge (@lesburridge) reported from Wallsend, England@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?
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fatbloke (@fatbloke70) reported from Whickham, England@TalkTalk what is going on in newcastle. No service at all?
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Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England@TalkTalk Are there any issues in the NE30 postcode area. No internet for past 2 hours. Tried restarting modem etc. Shows no internet.
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JONNY SANDS (@jonnysands91) reported from Backworth, England@TalkTalk @MorleyLass92 We’ve just joined and it’s slow as hell for us the past few days. Was fine at the beginning but now cannot watch anything on tv without it buffering constantly. Might be fine in your area but seems bad for us.
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Jose.Munoz (@JoseMun16791496) reported from Gateshead, England@TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that
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Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England@TalkTalk Your support is worse than useless! No internet since yesterday morning and getting nowhere! Getting asked the same questions repeatedly. Getting no answers 🤡 🤡 🤡
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Peter L (@PeterLe49422423) reported from Wideopen, EnglandIs talktalk email having problems. Very quiet today.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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reallyuselessboxes (@getinowherefast) reportedToday's big bad apple is @TalkTalk shocking service. Nearly as bad as @OfficialFV
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Daryl MacDonald (@MrDarylMac) reported@TalkTalk You are the absolute worst, most garbage internet service I've ever had the displeasure of giving money to. A month of no internet, no one in your company even bothering to fix it, BS excuses every time we call. And no one even cares when we cancelled our contract.
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Sue Driscoll ADI (@sudrisco11) reportedHas anyone got any ideas how to get talktalk to sort your problems out? I cant get email and i have rung 8 times spoken to technicians bots and been on the phone hours. They all say it will get sorted but it never does im exhausted with it and my job depends on emails. Help!!
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Azraël (@azrael_options) reported@FirstSquawk TalkTalk headlines are a classic deal-premium trap — retail sees a spike and forgets the network arm is being carved out. Market makers will pin price while algos front-run the headline, but the real bid only shows once Octopus puts terms on paper. If those talks collapse, the gap down burns every late buyer — and that's exactly when the smart money quietly steps in.
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Deano (@mezza_68) reported@TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!
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El Gato (@CravenRavenism) reported@Starlink star link is excellent -solved all of our issues. We live in a rural part of Britain with only option plusnet or talktalk using the same sluggish speed/lines. Starlink set arrived the next day, took 10 minutes to set up / much faster and no contract. For RURAL parts it’s best
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Yotboy (@Yotboyo) reported@SandyofSuffolk I have a reciprocal agreement with my neighbour on Vodaphone. I am on TalkTalk. If either goes down we switch to the other.
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Fazillionaire (@FAZILLION) reported@TalkTalk Siyanda, can you confirm that the cancellation fee will be waived on the basis of the nature of my case, then we can talk via DM's. If youc an't help me, I have to take my campaign to Linkedin and get some of your chief executives involved.
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Volodymyr Pavlenko (@mindinpanic) reported@business TalkTalk offloading wholesale to Telecel is the sensible move, the consumer side has been dragging them down
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Carla 🏠 (@fliickernh) reported@TalkTalk on the phone with an agent trying to fix my grandmothers phone line but was told an engineer can’t come until next week. She’s 90, lives alone and relies on a panic button so can’t be without her phone, is it possible for someone to come sooner?