TalkTalk Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Sunderland come from postal codes DH5.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at TalkTalk
TalkTalk is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Wallsend, Jarrow, Gateshead, South Shields, Newcastle upon Tyne, Hebburn and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
||
| Wallsend |
Internet | |
| Jarrow |
Internet | |
| Gateshead |
Internet | |
| South Shields |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Paul Jacques
(@pauljacques83) reported
from
Sunderland, England
Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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houghy
(@thecounthoughy) reported
@TalkTalk Customer service is awful, one of your representatives hung up my parents this morning when they were trying to close the account and change address. They have no resolution but to cancel there direct debit, I will need to get a phone line soon but will be avoiding you
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PuffnStuff
(@_PuffnStuff) reported
@TalkTalk I had to send this via mobile - how do I run service test on a non-connected device?
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W41K3R 27606
(@W41K3R_27606) reported
@TalkTalk when is the internet going to be back up and running in my area I've got literally nothing to do because the Internet is down
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I am just me
(@andy_uk44) reported
@TalkTalk My mums internet goes off for 1 hour every Monday morning at 00:01 am this isn’t a big issue but is there any chance for an explanation why from TT on why this happens
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Thomas
(@thomasmiceli0) reported
@TalkTalk WiFi down. Is there a reoccurring issue in Oxfordshire right now?
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DynaThicc
(@SkullzNswirlz) reported
@TalkTalk any guess to when it will be fixed, ive also been having problems where ill sometimes be disconnected from my game a few times a day
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**** pandey(AK)
(@pandey_anal) reported
@TalkTalk Hi , your service is pathetic I didn't see service like this. I booked talk talk new connection more than one month back and was expected to activated on 6th April.but still my service is not activated .please look in to matter and activate my services.
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💥🧙♀️🔮ForeverCharmed🔮🧙♀️💥
(@char_charmed) reported
@TalkTalk I don't see the point I have rang up so many times about my Internet and nothing changed in the last past year. I'm paying for a service that I am not receiving. My contract ends in July so I will be switching Internet provider.
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I am just me
(@andy_uk44) reported
@TalkTalk Also I have asked a question before about a similar issue and there wasn’t any need to do a landline check
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Richard Shorney
(@retailmentoring) reported
from
Soham, England
@zeninternet Can you help me? @TalkTalk are absolutely effing dire. They connected us an hour ago and it is still not working 🤬🤬🤬🤬