TalkTalk Outage in Seaham, County Durham, England

@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

@TalkTalk The BritBox one is sometimes so slow. It also crashes.

Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

@TalkTalk my area Sr8 4qq. Is that down for Internet?

@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?

@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

@TalkTalk is there a problem with service in county durham today? Internet off all day

@TalkTalk Internet down in Sr8 area any idea on how long for?

@TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

@TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

TalkTalk internet down Sunderland area..... Anyone else ?

Course BT & TalkTalk’s WiFi is down today

@TalkTalk internet down for 45 min . NE34

@TalkTalk just the name of a better service provider will do thanks. Can you assist?

@TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

.@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

@talktalk sort out your service. Only on bare minimum data to send this, can't log onto my account currently either. Not happy. No Internet via wired or wireless.

@TalkTalk Talk talk is a big ****. I pay for Internet 80 Mbps(60guaranted) but I have max 39Mbps. Connection is a not stable, sometimes speed of my Internet is between 0 and 1 Mbps

Hi @TalkTalk Can you respond to my DM please as soon as possible, my wife has just stopped working and has been off since last 45mins. I need to work in the morning...... please help!!!!

@PicklesaurusR @TalkTalk Yeah it’s terrible mate, literally the reason I’ve had to stop streaming for the last few months 😭

@TalkTalk any reason why you keep switching my public IP address every night just after midnight? Happened again, yet again no service...

@TalkTalk why are my comms off, thankfully ive unlimited data on my mobile.....that said it seems all your customer service is asleep

@i_am_poni @TalkTalk Get on BT or Virgin mate, thats awful speed :o

@TalkTalk Been down for five days! Fix please!

@TalkTalk My wifi has been down from Sunday hasn't come back dunno why

@notNxrth @Sloth_R6 @virginmedia Virgin is awful, but ngl no where near as bad as talktalk. In terms of connection and ****