TalkTalk Outage Report in East Rainton, Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in East Rainton, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at TalkTalk
TalkTalk is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Live Outage Map Near East Rainton, Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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Lorraine Craig
(@lorrers) reported
from
Newburn, England
@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Paul Jacques
(@pauljacques83) reported
from
Sunderland, England
Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Sally Coleman (she/ her)
(@eternalfootstep) reported
from
Peterlee, England
Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.
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Lynn Richmond
(@lynrose77) reported
from
Newcastle upon Tyne, England
@TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.
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bec
(@RebeccaNewbery) reported
from
Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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Mark
(@MarkOnTwittter) reported
from
Hartlepool, England
@xCountMeInx @TalkTalk Me too, any help TalkTalk ?
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@JordStocks93) reported
@TalkTalk can I have an update on my escalated complaint please? After multiple texts stating "we'll be calling you today regarding your conplaint", spanning over 2 weeks; still no call. This is an escalation and still there seems to be no priority whatsoever 🙄
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Mhairi
(@mars_bar27) reported
@TalkTalk @TalkTalkGroup can someone PLEASE sort my issue out this is getting ridiculous. Hours on the phone and nothing being done. I’ve even had to go to lawyers. Pls someone sort this!!
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Sandorr Szegfu
(@SzegfuSanya) reported
@TalkTalk painfully useless CS. I can’t close an account which opened by mistake by you when I moved home. Spent hours on phone and on webchat, I have to call loyalty team again whic I did 4 weeks ago. Shame!!!!! Useless customer service
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tracy
(@19tracy64) reported
@TalkTalk Phone lines always busy and when they do pick up like today she put the phone down
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Razrsedj27
(@J3ssicaG0sling) reported
@TalkTalk hello Iv been trying and trying and getting nowhere. I need help my Internet is still down since Saturday. Can someone help.
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Tom Power
(@elpowereo) reported
@TalkTalk what’s going on with your customer service centre? Instead of helping me they put me through to cancellations!! This is day 1 of my contract and I have never been so unimpressed by a company! Absolutely clueless!!!
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Daniel
(@TheSKYNDicate) reported
@TalkTalk Tried to raise a complaint with you several times... Keep getting hung up on! Tried to speak to a manager... Keep getting hung up on! Absolutely shocking service, will be going to the Ombudsman!
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tracy
(@19tracy64) reported
@TalkTalk Not happy with your customer service
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Jo
(@Josneat) reported
@RuthYorke1 @TalkTalk Nope it’s millions of us! Apparently youview are doing a software reset overnight to sort the time issue on the box!
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Miss flosse sheep
(@FlosseMiss) reported
@TalkTalk why are your staff so rude and ignorant 😡 being rude to a severely disabled man 😡😡 and restricting his services when there was no need too😡😡😡 your service is appealing and your customer service skills are non existant