TalkTalk outages and service status in Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Durham, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at TalkTalk
TalkTalk is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Durham, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Burnopfield, Ferryhill, and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
23 days ago | |
|
Ferryhill
|
Phone | 1 month ago |
|
Sunderland
|
Phone | 1 month ago |
|
Newton Aycliffe
|
Wi-fi | 2 months ago |
|
Sunderland
|
2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
-
Neil Routledge (@Neiljrout12) reported from Peterlee, England@TalkTalk my area Sr8 4qq. Is that down for Internet?
-
David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England@tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all
-
Aaron (@aaronbetts9484) reported from Birtley, England@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
-
Dave (@Yellowbug1969) reported from Seaham, England@TalkTalk Hi guys. Can you confirm loss of service for Seaham (SR7) as both myself and parents without broadband. I’ve been told my router is faulty but parents told to turn off for 30 mins and try again.
-
Jo Lawton (@Jo7Lawton) reported from Seaham, England@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
-
Liam Clarke (@LCla93) reported from Burnopfield, England@TalkTalk are there issues in NE16 area? Internet hasn't been stable for more than 5 minutes for past 2 hours, as usual poor stability
-
-
Jo Lawton (@Jo7Lawton) reported from Seaham, England@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
-
StuT (@tenchylad) reported from Sunderland, EnglandHi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.
-
Jose.Munoz (@JoseMun16791496) reported from Gateshead, England@TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that
-
Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, EnglandTalkTalk internet down Sunderland area..... Anyone else ?
-
Jon (@jonridley87) reported from Hetton-Le-Hole, England@DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved
-
Chris Saunders (@Highlander2700) reported from Spennymoor, EnglandI am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
-
Michelle (@whojamawatsit) reported from Newton Aycliffe, EnglandI swear to good don’t ever go with @TalkTalk hands down the worst I’ve experienced both at old and new house. But apparently there’s never any signal issues
-
Abbie✨ (@simplyajblog) reported from Dunston, England@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
-
Jon (@jonridley87) reported from Houghton-Le-Spring, England@TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff
-
Sally Coleman (she/ her) (@eternalfootstep) reported from Peterlee, EnglandStill trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.
-
Penny_Middleton (@penn_middleton) reported from Durham, England@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
-
jamiechancetravels (@IAmJCTravels) reported from Spennymoor, England@jacarandachick @TalkTalk @Ofcom So bad! I knew talk talk customer service was terrible but was tempted by fast speeds and a relatively low price! Disappointed now!
-
Jon (@jonridley87) reported from Sunderland Bridge, England@TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
JamesOMahoney (@JamesOMahoney) reported@TalkTalk @Toni90325911 Hello again Sindy. I have sent DM's and case Manager Christine has not provided any resolution to my complaints with @TalkTalk
-
Olorin Henderson (@olorinhenderson) reported@NPhil1 @TalkTalk I mean, customer services weren't open at the time of the outage, how would you expect them to leave a voice message? By rubbing Mystic Meg's crystal ball the night before?
-
Bill Graham (@graham69717) reported@entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.
-
JamesOMahoney (@JamesOMahoney) reported@TalkTalk My late mother who i informed @TalkTalk died in October 2025, Today I received a bill addressed in my late mother's name for payment in April 2026! Nobody is getting any phone service 😒
-
🍀 Tara 🐢 (@tara1966) reportedHi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.
-
Sahina (@makremeow) reported@TalkTalk just got my bill and it says my package has a landline service which I never used to pay for but now I am? So that's an extra £20 I'm paying for
-
Jade (@Jade60692679232) reported@TalkTalk Hi Elizabeth, she is, she’s in a town called Skelmersdale (WN8 postcode). We were told about Storm Dave potentially affecting her, but we were barely hit by it, and us & her neighbours have no issue?
-
TalkTalk (@TalkTalk) reported@JamesOMahoney Please receive our sincerest condolences from the TalkTalk team to you and your family. We do apologize for the level of service you have received from us, this is not our aim. Please send us a DM so that we can help with this -Sindy
-
Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.
-
Vjndra Agrawal (@VjndraAgrawal) reported@TalkTalk My internet hasn’t been working since yesterday. Customer care says my account was disconnected due to a TalkTalk technical glitch, and I’m now being treated as a new customer, meaning my contract is gone and I must place a new order. Can you confirm if this is correct?