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TalkTalk outages and service status in Durham, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Durham, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Burnopfield, Ferryhill, and Newton Aycliffe.

CityProblem TypeReport Time
Sunderland E-mail 18 days ago
Ferryhill Phone 1 month ago
Sunderland Phone 1 month ago
Newton Aycliffe Wi-fi 1 month ago
Sunderland E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • Neiljrout12
    Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk Internet down in Sr8 area any idea on how long for?

  • aaronbetts9484
    Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • LCla93
    Liam Clarke (@LCla93) reported from Burnopfield, England

    @TalkTalk are there issues in NE16 area? Internet hasn't been stable for more than 5 minutes for past 2 hours, as usual poor stability

  • mackemviking
    David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all

  • alltimeanja
    AJU 🌵 (@alltimeanja) reported from Seaham, England

    @TalkTalk You've got to be taking the mick. I spend half an hour on the phone with a stupid advisor who hasn't done her job!!!!!

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland, England

    Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz

  • billmiddlemas
    𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • simplyajblog
    Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • markchoake
    Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • herboriste
    Lorraine Malyan (@herboriste) reported from Durham, England

    Came home to the awful news about Mark Hollis. Can't believe he's gone, I hope he knew how much he and his music were loved. #MarkHollis #TalkTalk

  • tenchylad
    StuT (@tenchylad) reported from Sunderland, England

    Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.

  • IAmJCTravels
    jamiechancetravels (@IAmJCTravels) reported from Spennymoor, England

    @jacarandachick @TalkTalk @Ofcom So bad! I knew talk talk customer service was terrible but was tempted by fast speeds and a relatively low price! Disappointed now!

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

  • penn_middleton
    Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • ClareWade1
    clare wade (@ClareWade1) reported from High Spen, England

    @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • bra26247359
    Alan Brady (@bra26247359) reported

    @TalkTalk my broadband is continually going off & on..this has been going on for two days straight now & the only person I can ‘talktalk’ to is a virtual assistant Wouldn’t mind the issue resolved soon

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk My late mother who i informed @TalkTalk died in October 2025, Today I received a bill addressed in my late mother's name for payment in April 2026! Nobody is getting any phone service 😒

  • Nelia23893053
    Nelia@the madhouse (@Nelia23893053) reported

    @Jenny_1884 Yes I have one and my downloads have gone up from 19mbs to 99/100mbs. Their customer service is brilliant and I'm ditching talktalk.

  • amiewa23
    Amie Rushe (@amiewa23) reported

    @TalkTalk Hi Unfortunetly your talktalk page, wont allow me to do DM when i click it keeps going to the home page.. We have been on the chat online also and using the app have tried to resolve with no change in status (result repeatedly showing weak signal). Outage since 4th of April

  • ElainelovesJoey
    Elaine Strachan (@ElainelovesJoey) reported

    @TalkTalk How do I get an engineer out? My parents go a new modem and an engineer was meant to come they didn’t show, trice. This was months ago I tried to set up the new modem but there seems to be a bit missing? Current internet is 💩We need help been customers since 2008

  • DannyA2103
    Danny Alessandrelli (@DannyA2103) reported

    @TalkTalk why have i received an email stating that my email service is going to change as i am no longer a talktalk broadband customer ? I am a broadband customer ! Explain please ?

  • FloppyEars79710
    Floppy Ears (@FloppyEars79710) reported

    @TalkTalk Why hasn't an announcement been put out regarding countrywide broadband outage...we can't even log into our accounts.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @Jimmyborofan Hi there Jim. I am sorry to hear that you been having issues getting access to your account. Please note that your account number is visible on the correspondences that TalkTalk send to you. You can also get it on MyAccount. Please send us a DM for further assistance. -Phili

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @JU51LNS I am sorry to hear that you feel this way, however, from 7 July, if you’re not a TalkTalk broadband customer and haven’t subscribed, you won’t be able to access your email. Elizabeth

  • oldskoolbiz
    James Pianoman (@oldskoolbiz) reported

    @TalkTalk What needs to happen Mandy is this issue should have been sorted months ago. I reported it twice only to be told my internet will be better if I UPGRADE. The call centre's you use are dire, totally useful and stick to a scripts and do nothing to help customers. Kindly DM me