TalkTalk outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

• Internet (62%)
• Wi-fi (16%)
• E-mail (9%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near Durham, England

The most recent TalkTalk outage reports came from the following cities: Ferryhill, Sunderland, and Newton Aycliffe.

City	Problem Type	Report Time
Ferryhill	Phone	2 days ago
Sunderland	Phone	2 days ago
Newton Aycliffe	Wi-fi	14 days ago
Sunderland	E-mail	14 days ago
Sunderland	Internet	1 month ago
Washington	E-mail	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

• 
  Jose.Munoz (@JoseMun16791496) reported 44 seconds ago from Gateshead, England

  @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

• 
  Abbie✨ (@simplyajblog) reported 5 minutes ago from Dunston, England

  @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

• 
  clare wade (@ClareWade1) reported 7 minutes ago from High Spen, England

  @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

• 
  Mark Choake (@markchoake) reported 8 minutes ago from Chester-le-Street, England

  @TalkTalk is there a problem with service in county durham today? Internet off all day

• 
  Michelle (@whojamawatsit) reported 17 minutes ago from Newton Aycliffe, England

  I swear to good don’t ever go with @TalkTalk hands down the worst I’ve experienced both at old and new house. But apparently there’s never any signal issues

• 
  𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported 22 minutes ago from East Rainton, England

  @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

• 
  Jo Lawton (@Jo7Lawton) reported 27 minutes ago from Seaham, England

  @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

• 
  Aaron (@aaronbetts9484) reported 29 minutes ago from Birtley, England

  @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

• 
  Bob Birch (@BobBirchRadio) reported 38 minutes ago from Houghton-Le-Spring, England

  TalkTalk internet down Sunderland area..... Anyone else ?

• 
  Neil Routledge (@Neiljrout12) reported 40 minutes ago from Peterlee, England

  @TalkTalk Internet down in Sr8 area any idea on how long for?

• 
  fatbloke (@fatbloke70) reported 42 minutes ago from Whickham, England

  @TalkTalk what is going on in newcastle. No service at all?

• 
  Richard Johnston (@whufcne) reported 44 minutes ago from Sunderland, England

  Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

• 
  StuT (@tenchylad) reported 45 minutes ago from Sunderland, England

  Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.

• 
  Penny_Middleton (@penn_middleton) reported 46 minutes ago from Durham, England

  @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

• 
  JMW (@jordmw97) reported 49 minutes ago from Ouston, England

  Course BT & TalkTalk’s WiFi is down today

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 51 minutes ago from Seaham, England

  @tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all

• 
  Jo Lawton (@Jo7Lawton) reported 51 minutes ago from Seaham, England

  @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

• 
  Neil Routledge (@Neiljrout12) reported 54 minutes ago from Peterlee, England

  @TalkTalk my area Sr8 4qq. Is that down for Internet?

• 
  Jo Lawton (@Jo7Lawton) reported 56 minutes ago from Seaham, England

  @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

• 
  Micky Kerrigan (@mickyk73) reported 56 minutes ago from Crook, England

  @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanne Walker (@Jgw16Joanne) reported 2 minutes ago

  Hopefully resolved... Watch this space for more @TalkTalk poor #customerservice news

• 
  Dave Morton (@byteme1980) reported 2 minutes ago

  @TalkTalk Having issues in g32 now. No internet at all

• 
  Jenny Lancaster (@ronlan99) reported 4 minutes ago

  @TalkTalk Your customer helpline is a complete joke . I have been trying since 22nd June to get answers to my complaints. No-one seems capable of reading letters or making a sensible reply. If you ring me use 07754602382

• 
  Donald Nicolson (@DonaldJamesNic1) reported 6 minutes ago

  @TalkTalk I don't believe a word you say. you provide the worst customer service i have ever experienced. so will leave after more than 30 years.

• 
  Laura Mann (@balootiful) reported 9 minutes ago

  @TalkTalk hi there! Is there something wrong with the internet this afternoon? We’re having problems connecting.

• 
  Donald Nicolson (@DonaldJamesNic1) reported 11 minutes ago

  @TalkTalk You could (a) carry through on promises to call at specific times and not then lie when you don't; (b) give accurate information to your customer service team (c) not pretend that you can only offer low levels of compensation; (d) don't send no-reply emails and texts

• 
  Jeff Gill (@MrJeffreyGill) reported 11 minutes ago

  @TalkTalk @Wachkussen You have never provided anything but very poor customer service to me. I have had to complain to the CEOs office on each & every occasion 😡

• 
  Sacred Weeds (@sacred_weeds) reported 12 minutes ago

  @TalkTalk my internet is out, I've got the home hub and it's just gone out. Please don't ask me to turn it on and off. Is there an issue?

• 
  Dimitri JD L (@dimitri_jd) reported 13 minutes ago

  @TalkTalk My internet connection has been down all this afternoon, are you planning to sort it out?

• 
  Wrayth (@rayowendillon) reported 15 minutes ago

  That'll be the WiFi down @TalkTalk 😫