TalkTalk Outage in Durham, England

Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

@TalkTalk my area Sr8 4qq. Is that down for Internet?

@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

@TalkTalk is there a problem with service in county durham today? Internet off all day

@TalkTalk Internet down in Sr8 area any idea on how long for?

@TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

TalkTalk internet down Sunderland area..... Anyone else ?

Course BT & TalkTalk’s WiFi is down today

@tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all

Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.

@TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

@faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

@TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

@Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

@DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

@TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

@jacarandachick @TalkTalk @Ofcom So bad! I knew talk talk customer service was terrible but was tempted by fast speeds and a relatively low price! Disappointed now!

I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

@foxirving @TalkTalk If you still not started with #talktalk switch to another now. I'm having nightmare with the service. #everylittlehelps

@TalkTalk You can't answer any messages why do you give broken #Promises to your #Customers

@TalkTalk you gave me a dodgy router, now you've replaced it your threatening to charge me £50 unless I return the broken one ? I've had nothing but grief from day one, I wish I'd never left BT

@TalkTalk Nothing changed in my home in 2 weeks, every 12 hours or so my internet drops off. Sometimes my hub needs to reaqcuire, others it doesn't. My connection through your status me tells there is no issue with your network. Connection currently 5% of min. Please fix this.

Talk talk helping you stay connected? I literally have to restart my router to do anything. Horrible speeds for months since I joined. Can you suggest anything? @TalkTalk

@TalkTalk hi my internet has been really bad for the past month or so, I’ve been getting around 10Mbps download speed when I normally get 30-40Mbps consistently

@TalkTalk can’t seem to get a technical issue sorted out. Spent 6 hours on line chat on 14/2/21. Then most of the day 15/2/21. Promised a call back on 21/2/21 and still waiting!

@TalkTalk I’m sorry it’s too late. We shouldn’t need to be begging for help on a public forum like this. Customers’ should be answered directly via phone. A lot of frustration and fallout. People just want to feel valued as customers and for you to deliver what you promise.

@Katherine_Wain @TalkTalk shocking! can i help with advise to remedy short term..PM me if you want

@TalkTalk WIFI PROBLEMS IN NOTTINGHAMSHIRE FOR PAST FEW DAYS, get this fixed please