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TalkTalk outages and service status in Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • TalkTalk generated 2 outage signals in the last 24 hours around Durham, including 2 direct reports.
  • The most common problems reported in this area mention Internet and E-mail.
  • The most recent signal from this area was received Sep 15, 3:31 PM GMT+1.
  • 60% Internet (60%)
  • 40% E-mail (40%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Durham, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 15: Problems at TalkTalk

TalkTalk is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, and Seaham.

CityProblem TypeReport Time
Sunderland E-mail 19 minutes ago
Sunderland E-mail 7 hours ago
Seaham Internet 3 days ago
Seaham Internet 4 days ago
Seaham Internet 10 days ago
Seaham Internet 1 month ago

Nearby cities with recent reports

Sunderland

2 recent signals

19 minutes ago
Seaham

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • RebeccaNewbery
    bec (@RebeccaNewbery) reported from Willington, England

    @TalkTalk absolutely worst service ever, do not recommend.

  • markchoake
    Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • penn_middleton
    Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland, England

    Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz

  • ClareWade1
    clare wade (@ClareWade1) reported from High Spen, England

    @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

  • whojamawatsit
    Michelle (@whojamawatsit) reported from Newton Aycliffe, England

    I swear to good don’t ever go with @TalkTalk hands down the worst I’ve experienced both at old and new house. But apparently there’s never any signal issues

  • adamtones92
    Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • aaronbetts9484
    Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • mackemviking
    David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all

  • deb_connolly
    Deborah Connolly (@deb_connolly) reported from Consett, England

    @TalkTalk I’ve not been able to access my emails (in webmail or in iPhone app) since Monday, it says my password is incorrect. I’ve tried re-setting the password.....but it still says password is incorrect! Help please!

  • Neiljrout12
    Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk my area Sr8 4qq. Is that down for Internet?

  • alltimeanja
    AJU 🌵 (@alltimeanja) reported from Seaham, England

    @TalkTalk I'm speaking to an advisor now who asked me to spell things phonetically, yet she can't spell phonetically herself... I'll DM if she can't help, which by the way this call is going... She can't

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • Highlander2700
    Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • IAmJCTravels
    jamiechancetravels (@IAmJCTravels) reported from Spennymoor, England

    @jacarandachick @TalkTalk @Ofcom So bad! I knew talk talk customer service was terrible but was tempted by fast speeds and a relatively low price! Disappointed now!

  • jordmw97
    JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalk’s WiFi is down today

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • thenewalls
    John F Newall (@thenewalls) reported

    @TalkTalk I'm trying to cancel my account. I've called this number (0345 172 0088 ) and it cuts me off after placing me on hold. My online account has given me this number to call (0345 172 0099) rings and then states that is no longer in use. Please help

  • SweetJane451
    SweetJane451 (@SweetJane451) reported

    @talktalk hello - is there a service outage or other issues with your system in the W2 area of London? Getting "connected without internet" message again, this time at at 17:05 onward on 7 July 2926. Having to use my Mobile Data. Thank you.

  • KJCoop77
    Kris Cooper (@KJCoop77) reported

    @TalkTalk I’ll DM but doubt it’ll make a difference you’v ignored every letter, phone call & email, I’ve cancelled the acc many times by every method, for some reason, unknown to us, you just won’t cancel it. You continue to steal money from our bank acc. It’s been 16 months & you know it

  • fab_flamingoo
    FabFlamingoTuitionCo (@fab_flamingoo) reported

    Spent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk

  • MarkSkelli27583
    Mark (@MarkSkelli27583) reported

    Upgraded Talktalk my contract ended no problem re signed nothing but trouble why

  • jacks_almanac
    Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported

    Re your business account people: they are the most spectacularly useless script-reading nincompoops I’ve dealt with. I cannot access my own account because you’ve decided an email I have never used is the only acceptable proof I exist. I’ve provided every piece of ID except my inside-leg measurement. You still don’t believe me. Direct Debit cancelled. Congratulations on the customer-retention masterclass.@TalkTalk

  • RabMcPhoto
    CyborgCybernat (@RabMcPhoto) reported

    Hey @TalkTalk what's going on? I've just found out that my landline isn't working. When I pick up the handset, the line is dead, and when I ring the # I get the engaged signal. Please get this sorted ASAP; I'm very ill & need to be able to contact my medical team at all times.

  • llqdave
    Dave O (@llqdave) reported

    @petergrant076 @TalkTalk @Ofcom They appear to be going bust. They are desperate not to issue refunds, or make goodwill payments if they can possibly avoid it. They've even dropped their X based support to save costs.

  • FAZILLION
    Fazillionaire (@FAZILLION) reported

    @TalkTalk I refuse to pay the cancellation fee or call this number. I need an express guarantee that I will not be charged an exorbitant cancellation fee for a service I have not used yet. This is the only action I want from TalkTalk..

  • Hanworth_barn
    Hanworth Barn Self-catering, Cromer (@Hanworth_barn) reported

    @TalkTalkGroup Email down after being hacked last week and all my mailboxes cleared. No response from Talktalk . Support is abysmal. Avoid at all costs..