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TalkTalk outages and service status in Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • TalkTalk generated 1 outage signal in the last 24 hours around Durham, including 0 direct reports.
  • The most recent signal from this area was received Apr 9, 10:36 AM GMT+1.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Durham, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at TalkTalk

TalkTalk is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent TalkTalk outage reports came from the following cities: Burnopfield, Ferryhill, Sunderland, and Newton Aycliffe.

CityProblem TypeReport Time
Ferryhill Phone 3 days ago
Sunderland Phone 3 days ago
Newton Aycliffe Wi-fi 15 days ago
Sunderland E-mail 15 days ago
Sunderland Internet 1 month ago
Washington E-mail 2 months ago

Nearby cities with recent reports

Burnopfield

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • tenchylad
    StuT (@tenchylad) reported from Sunderland, England

    Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.

  • herboriste
    Lorraine Malyan (@herboriste) reported from Durham, England

    Came home to the awful news about Mark Hollis. Can't believe he's gone, I hope he knew how much he and his music were loved. #MarkHollis #TalkTalk

  • BobBirchRadio
    Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, England

    TalkTalk internet down Sunderland area..... Anyone else ?

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • alltimeanja
    AJU 🌵 (@alltimeanja) reported from Seaham, England

    @TalkTalk You've got to be taking the mick. I spend half an hour on the phone with a stupid advisor who hasn't done her job!!!!!

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • jonridley87
    Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • Highlander2700
    Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • deb_connolly
    Deborah Connolly (@deb_connolly) reported from Consett, England

    @TalkTalk I’ve not been able to access my emails (in webmail or in iPhone app) since Monday, it says my password is incorrect. I’ve tried re-setting the password.....but it still says password is incorrect! Help please!

  • mackemviking
    David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all

  • alltimeanja
    AJU 🌵 (@alltimeanja) reported from Seaham, England

    @TalkTalk I'm speaking to an advisor now who asked me to spell things phonetically, yet she can't spell phonetically herself... I'll DM if she can't help, which by the way this call is going... She can't

  • jordmw97
    JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalk’s WiFi is down today

  • IAmJCTravels
    jamiechancetravels (@IAmJCTravels) reported from Spennymoor, England

    @jacarandachick @TalkTalk @Ofcom So bad! I knew talk talk customer service was terrible but was tempted by fast speeds and a relatively low price! Disappointed now!

  • Yellowbug1969
    Dave (@Yellowbug1969) reported from Seaham, England

    @TalkTalk Hi guys. Can you confirm loss of service for Seaham (SR7) as both myself and parents without broadband. I’ve been told my router is faulty but parents told to turn off for 30 mins and try again.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • mickkh_98
    Mick Hughes (@mickkh_98) reported from Chestfield, England

    @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

  • PhilTonks2
    Phil Tonks (@PhilTonks2) reported from Dudley, England

    @WalnutTalking I think Virgin will work out more expensive in the long run, but it's very fast and reliable so far (1 month in). Was at my wits end with TalkTalk. Customer service beyond atrocious.

  • claire_pearce
    claire pearce (@claire_pearce) reported from Minchinhampton, England

    @TalkTalk your connection is beyond SHIT today..

  • x_Itherael_x
    Steve (@x_Itherael_x) reported from Wandsworth, England

    @TalkTalk The same. This seems to happen ever night and before you say have you reset the router that’s a yes and the light is white on the router so it’s not mine end where the issue is coming from.

  • rossmcatasney85
    Ross A Mataz (@rossmcatasney85) reported from Glasgow, Scotland

    So now it seems @TalkTalk are just cutting people off in their chat... This is getting ridiculous... Simply made the point that it looks suspiciously like they are throttling me between 8pm and 10pm every night... Moments later they cut me off... Shite customer service 😡

  • BeardAssassinX
    BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂

  • nin17954
    Carolyn Edmonds (@nin17954) reported from Sheffield, England

    @TalkTalk Thanks, Vicky. I tried an online chat this morning but it took so long I had to give up as I was due to do other things today. the issue still isn’t fully resolved, so I will try later this evening. Still frustrated!

  • mark_sooty
    Mark Sutcliffe (@mark_sooty) reported from Greetland, England

    @TalkTalk TT failed on Home Move leaving two elderly people with no Broadband no help no support #poorcustomerservice

  • brookehxo
    bruk (@brookehxo) reported from Leeds, England

    @TalkTalk your customer service line is actually shocking, each time I ring I’m on the phone for over an hour having to constantly repeat myself and never a solution

  • maxberlevy
    maxberlevy (@maxberlevy) reported from Islington, England

    @TalkTalk Hi Jo, had a read and I’m almost 100% sure we’ve tried all of these, we have had this problem for 4 months now. We have had a engineer in, new routers sent and done all of what’s in those articles. It seems that there’s no clear solution here.