1. Home
  2. Companies
  3. TalkTalk
  4. Durham
TalkTalk

TalkTalk outages and service status in Durham, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
  • The most common problems reported in this area mention Phone and E-mail.
  • 67% Phone (67%)
  • 33% E-mail (33%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Durham, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Burnopfield, Ferryhill, and Newton Aycliffe.

CityProblem TypeReport Time
Sunderland E-mail 17 days ago
Ferryhill Phone 29 days ago
Sunderland Phone 29 days ago
Newton Aycliffe Wi-fi 1 month ago
Sunderland E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • IAmJCTravels
    jamiechancetravels (@IAmJCTravels) reported from Spennymoor, England

    @jacarandachick @TalkTalk @Ofcom So bad! I knew talk talk customer service was terrible but was tempted by fast speeds and a relatively low price! Disappointed now!

  • Yellowbug1969
    Dave (@Yellowbug1969) reported from Seaham, England

    @TalkTalk Hi guys. Can you confirm loss of service for Seaham (SR7) as both myself and parents without broadband. I’ve been told my router is faulty but parents told to turn off for 30 mins and try again.

  • RebeccaNewbery
    bec (@RebeccaNewbery) reported from Willington, England

    @TalkTalk absolutely worst service ever, do not recommend.

  • alltimeanja
    AJU 🌵 (@alltimeanja) reported from Seaham, England

    @TalkTalk I'm speaking to an advisor now who asked me to spell things phonetically, yet she can't spell phonetically herself... I'll DM if she can't help, which by the way this call is going... She can't

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

  • deb_connolly
    Deborah Connolly (@deb_connolly) reported from Consett, England

    @TalkTalk I’ve not been able to access my emails (in webmail or in iPhone app) since Monday, it says my password is incorrect. I’ve tried re-setting the password.....but it still says password is incorrect! Help please!

  • whufcne
    Richard Johnston (@whufcne) reported from Sunderland, England

    Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

  • whojamawatsit
    Michelle (@whojamawatsit) reported from Newton Aycliffe, England

    I swear to good don’t ever go with @TalkTalk hands down the worst I’ve experienced both at old and new house. But apparently there’s never any signal issues

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • penn_middleton
    Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • BobBirchRadio
    Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, England

    TalkTalk internet down Sunderland area..... Anyone else ?

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • fatbloke70
    fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • Neiljrout12
    Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk my area Sr8 4qq. Is that down for Internet?

  • mickyk73
    Micky Kerrigan (@mickyk73) reported from Crook, England

    @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

  • mackemviking
    David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all

  • markchoake
    Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • eternalfootstep
    Sally Coleman (she/ her) (@eternalfootstep) reported from Peterlee, England

    Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • SportingNest
    Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️‍🌈🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    @TalkTalk My mother's landline phone has had issues for a few days. I logged in to her account and it says 'disconnected'. Your helpline number is impossible to get anyone on - 18 in queue. Your live chat is not replying with a real person. If not sorted today, Ofcom complaint.

  • djltingle
    David Tingle (@djltingle) reported

    @TalkTalk, elderly mother in law unable to make or receive calls on landline, have tried live chat (never answers) tried ringing 54th in queue! Vulnerable person, needs sorting! GL14 area

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @JamesOMahoney Please receive our sincerest condolences from the TalkTalk team to you and your family. We do apologize for the level of service you have received from us, this is not our aim. Please send us a DM so that we can help with this -Sindy

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk Hi there,over the weekend emailed a complaint. It has been logged. Got an email today asking a feed back on a telephone call from talk talk.Never had a telephone call. What is going on ?

  • lillywobbles
    Nicko (@lillywobbles) reported

    Absolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!

  • lawson0864
    Ian Lawson (@lawson0864) reported

    @TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !

  • deefrank001
    Indusfidus®😎 (@deefrank001) reported

    @TalkTalk has the poorest customer service ever in the existence of poor customer service.

  • FionaGambie
    Fiona Gambie (@FionaGambie) reported

    @TalkTalk is there an issue in the Brighton area?

  • Sheehan1901
    Stuck Farmer (@Sheehan1901) reported

    @Keir_Starmer You’d have made a good salesman for TALKTALK mobile phones. Remember them? We certainly will never forget you !

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @DeborahNeedham Hi Debzzz, sorry for the worry! If you’re an active TalkTalk customer and emails linked, you shouldn’t be asked to pay for your email service. This message may have been sent in error. -Mandisa