TalkTalk Outage Report in Hastings, East Sussex, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Hastings, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (7%)
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TV (2%)
Live Outage Map Near Hastings, East Sussex, England
The most recent TalkTalk outage reports came from the following cities: Eastbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk The main problem has always been that the front line staff have been apologising and saying sorry since the 18th Feb, but they obviously cannot do anything about the problem and the people they are passing the problem to are doing nothing
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
Got this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
If you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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stephanie matthews
(@fourcleanpaws) reported
from
Hastings, England
@TalkTalk my wifi down how do I g help to sort it
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk I am thinking of cancelling the order but it will still leave me with no service and I believe the problem is partly caused by openreach so not sure about BT either
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
Today I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk Just do you know Andy, I have spent almost 5 hours in 4 web chats, 3 were disconnected just after the hour mark and the 4th went on for almost 2 hours without resolution, it was obvious they were following a script and could do nothing when the problem was off script
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk today I have received 2 messages saying someone would contact me between 12:00 and 14:00 regarding my complaint and compensation claim, guess what, no call received, gosh I'm shocked, NOT
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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stephanie
(@fourcleanpaws) reported
from
Hastings, England
@TalkTalk this is a joke inbox in rubbish ask same questions and get no where. Ring up they hang up
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
I have spent over 12 hours trying to get someone at talktalk to fix this, it will be almost 6 weeks before they attempt to install the fibre connection for 2nd time. All I have from TalkTalk is there front line people telling me how sorry they are
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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stephanie
(@fourcleanpaws) reported
from
Hastings, England
@TalkTalk absolutely awful customer services
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
I had openreach in yesterday to install fibre cable, now got a shiny new box in the garage and another shiny new box in the study, with fibre cable between them. OK @TalkTalk it still doesn't work, 35 days now without broadband or landline, does anyone actually care?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Abby
(@Abby33561868) reported
@TalkTalk abysmal customer service. Worst ever received. If you are thinking of switching to them, DONT.
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Dariusz Murawski
(@DariuszMurawsk3) reported
@TalkTalk hi guys, could please let me know what's going on with your service in Buckie, Scotland? I'm having huge connectivity issues, internet drops and straight out outages since Monday now and every time I contact customer service through chat they tell me that the line's ok
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CERTI🌟
(@NotCerti) reported
@justt_ab @TalkTalk @TalkTalkGroup shameful customer service, hope they sorted this for you bro. sending love
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David Burns
(@DavidBurnsBusks) reported
@TalkTalk, I'm having issues with my broadband dropping out tonight. Are there problems affecting the service just now? Thanks
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Andrew Walker
(@apcwalker) reported
@OpenreachHelp Sorry to persist but after months of delays I have no choice 1) I can provide photos of you team at our house to prove you have been here 4x - 2) we have raised a complaint with @TalkTalk but it sounds like they have not raised it with you? We are raising it now on their behalf
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pfft.
(@ii_chrlx) reported
@TalkTalk please fix your wifi connection issues, the whole area of east ham, london have currently been down for the whole week.
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Trevor Roberts
(@TrevLRoberts) reported
@TalkTalk My internet connection has been down or poor for the past 16 hours. Yet again without any warning or communication from TalkTalk. Please look into this and sort the problem.
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Abby
(@Abby33561868) reported
@TalkTalk nobody is even replying to me on here now. What an awful way to treat customers, no customer service whatsoever. Disgusting.
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Nadia Khan
(@NadiaKh61307741) reported
@TalkTalk Tried calling several times. New customer and my internet is not working. Only had it installed yesterday. Can someone please call me asap as i work from home
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Paul Vile
(@paul_vile) reported
@TalkTalk Thanks. It's weird - both phone and my own laptop can't reach the vehicle enquiry page of the DVLA website, via TalkTalk broadband. Phone works fine on 4g. However another (work) laptop on the same WiFi / Broadband has no trouble