TalkTalk Outage Report in Hastings, East Sussex, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Hastings, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (8%)
- Phone (4%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandToday I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk today I have received 2 messages saying someone would contact me between 12:00 and 14:00 regarding my complaint and compensation claim, guess what, no call received, gosh I'm shocked, NOT
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I am thinking of cancelling the order but it will still leave me with no service and I believe the problem is partly caused by openreach so not sure about BT either
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk The main problem has always been that the front line staff have been apologising and saying sorry since the 18th Feb, but they obviously cannot do anything about the problem and the people they are passing the problem to are doing nothing
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI have spent over 12 hours trying to get someone at talktalk to fix this, it will be almost 6 weeks before they attempt to install the fibre connection for 2nd time. All I have from TalkTalk is there front line people telling me how sorry they are
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandGot this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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stephanie matthews (@fourcleanpaws) reported from Hastings, England@TalkTalk my wifi down how do I g help to sort it
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
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Ian Braisby (@BraisbyI) reported from Hastings, England@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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stephanie (@fourcleanpaws) reported from Hastings, England@TalkTalk this is a joke inbox in rubbish ask same questions and get no where. Ring up they hang up
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Ian Braisby (@BraisbyI) reported from Hastings, England@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandIf you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk Just do you know Andy, I have spent almost 5 hours in 4 web chats, 3 were disconnected just after the hour mark and the 4th went on for almost 2 hours without resolution, it was obvious they were following a script and could do nothing when the problem was off script
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI had openreach in yesterday to install fibre cable, now got a shiny new box in the garage and another shiny new box in the study, with fibre cable between them. OK @TalkTalk it still doesn't work, 35 days now without broadband or landline, does anyone actually care?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Jackson (@JackieJ40969592) reported@Baasha666 @thejofish_ @TalkTalk Usualy they just keep hanging on phone.they have lots of bad reviews
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Chris Marsh (@Chris_Marsh) reported@TalkTalk Complaint reference is CMP-354352 if you want to look in to it but like others have said what’s the point? Talk Talk have not shown any interest in my issues since May so what is going to change
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Jackie Jackson (@JackieJ40969592) reported@eV4ro @TalkTalk They know what they r doing .they don't cancel contract when asked.they just keep on taking money
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🍉Chris🍉 (@Lokwud) reported@TalkTalk Hello, having major issues since we upgraded to Fibre 65. The connection is very temperamental. When it's running smooth it's fine, but quite often for no reason at all the WiFi isn't even good enough to play music on Alexa over WiFi, and I experience quite severe packet loss
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Zac Falahee (@TheJuiceyBrucey) reportedGenuinly don’t think I’d recommend @TalkTalk to my worst enemy. Been awful customer service since day 1. God forbid you try to talk to them like a human. Think they train them to basically be 🍆’s. Not to mention if they owe you money your in the wrong 😑
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Prof. Eleonora Belfiore #WIASN (she/her) (@elebelfiore) reported@TalkTalk Hi, my broadband has been down since yesterday morning and I can't tell from your website how to report this or seek help. Can you assist please?
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Jackie Jackson (@JackieJ40969592) reported@DuurtyDon @TalkTalk Me and others .they don't confirm so they can take more money .***** lies. Putting phone down.stating u didn't cancel.full of complaints.they need to be shut down.
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Jackie Jackson (@JackieJ40969592) reported@BeckyboosA @TalkTalk @Ofcom Me too and ombudsman.they r an awful company. So dishonest.not cancelling contract when asked
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Christina Norman Mayoress of Lewisham (@chrissywhissy) reported@TalkTalk Your customer services number is still saying it’s closed!
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Type (@TypeIYKYK) reported@TalkTalk my interest had b en down all day. Are their services issues in London atm?