TalkTalk Outage Report in Hastings, East Sussex, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Hastings, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Just had a discussion with talktalk technical people in Manchester and finally got a promise that the line would be back by next Wednesday at the latest, 2 data managers have been put on the case to find the problem, then we start talking compensation
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
I have spent over 12 hours trying to get someone at talktalk to fix this, it will be almost 6 weeks before they attempt to install the fibre connection for 2nd time. All I have from TalkTalk is there front line people telling me how sorry they are
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk help would be appreciated, my broadband and telephone line have stopped working, spent hours on phone and webchat, keep getting told to wait and then get disconnected or transferred and the transfer not picked up.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk Just do you know Andy, I have spent almost 5 hours in 4 web chats, 3 were disconnected just after the hour mark and the 4th went on for almost 2 hours without resolution, it was obvious they were following a script and could do nothing when the problem was off script
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
Today I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
Got this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk After 21 hours of no internet @TalkTalk have at least now agreed to use only 1 excuse, "there is a fault at the exchange and they are working on it". When asked for an estimate on a fix, not a chance, hours, days, no one will say, just wait for the fix
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk I have just been told by your service team that my broadband has been disconnected on purpose because they think I have fibre installed, this has not happened, what is going on
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
If you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk The main problem has always been that the front line staff have been apologising and saying sorry since the 18th Feb, but they obviously cannot do anything about the problem and the people they are passing the problem to are doing nothing
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk I am thinking of cancelling the order but it will still leave me with no service and I believe the problem is partly caused by openreach so not sure about BT either
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Harvey #RejoinEU #FBPE #GTTO
(@jonharvey) reported
@TalkTalk You sent an engineer to the house. Charged me £50 even though no fault was found. You then sent an engineer to check/fix the line. I am still not getting your ‘guaranteed’ 58mbps but you charged me a further £65. Scandalous.
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Niks
(@lydia43632819) reported
from
Luton, England
@TalkTalk Dear talk talk my internet is not work it’s more 28 ours now I called the customer service instead of giving me answer they disconnected it was so rude. Can you please sort out I have a problem I don’t net to work from home at least provide me something
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David Williams
(@dmlwilliams2550) reported
@TalkTalk Today is the only the 18th and once again i cannot log into my account, i get the message: Sorry due to technical issues we can’t log you in right now. Please try again later. This seems to happen nearly every time i try to login.
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Imad Ahmed
(@imad_ahmed) reported
@TalkTalk Seriously the worst internet service ever! No internet for three days, no feedback, no updates and no progress as promised in TalkTalk maintenance schedule! We even had no warning and we got cut off last Friday morning. Switching to another provider ASAP…
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Vijay Chopra - /ʋɪd͡ʒjə t͡ʃʰɔːpɽaː/
(@VJ) reported
.@TalkTalk you having problems? Internet has gone down here in Southampton. Your status page isn't really much help.
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Tricia heaps
(@HeapsTricia) reported
@TalkTalk Your company are a joke I've dealt with you guys everyday for the past 8 days and still your staff are unable to help
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Gcfan1987 ♊
(@Gcfan1987) reported
@TalkTalk @TalkTalkBizCare With the internet being down, you have essential rendered my business to a standstill. We are losing money. What compensation will we get for you ruining the business?
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Claire Page
(@clairepage93) reported
@TalkTalk Hi we seem to be having issues with out internet connection. I have DM you with the issues we are having
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Robert Wallman
(@RobertWallman2) reported
@WhichUK I refuse to deal with @Prestige because my pressure cooker failed and they refused to offer any help whatsoever, and I won’t ever use with @TalkTalk again because they were so bad to deal with that it better to abandon my contract and pay hundreds of pounds just to leave them!
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Andrea Clark Casting
(@AndCasting) reported
@Ofcom @TalkTalk Thanks. Is there a postal address too? My complaint is too long to fit on the web form. Thanks