TalkTalk Outage Report in Hastings, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Hastings, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at TalkTalk
TalkTalk is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
I have spent over 12 hours trying to get someone at talktalk to fix this, it will be almost 6 weeks before they attempt to install the fibre connection for 2nd time. All I have from TalkTalk is there front line people telling me how sorry they are
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk I am thinking of cancelling the order but it will still leave me with no service and I believe the problem is partly caused by openreach so not sure about BT either
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Morning Dan, We are still without Internet access so I will be chasing @talktalk this morning, it has been down 17 hours nows and over 1.5 hours on the phone and web chat, not amused. If it turns out I have been disconnected 😡 Hope your day is going better Double espresso please
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
My @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and 2 service calls with TalkTalk I was informed they may have been disconnected because I'm upgrading to talktalks full fibre and they got the dates wrong 1/2
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk I have just been told by your service team that my broadband has been disconnected on purpose because they think I have fibre installed, this has not happened, what is going on
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
If you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Just had a discussion with talktalk technical people in Manchester and finally got a promise that the line would be back by next Wednesday at the latest, 2 data managers have been put on the case to find the problem, then we start talking compensation
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
Today I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk help would be appreciated, my broadband and telephone line have stopped working, spent hours on phone and webchat, keep getting told to wait and then get disconnected or transferred and the transfer not picked up.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
Got this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk After 21 hours of no internet @TalkTalk have at least now agreed to use only 1 excuse, "there is a fault at the exchange and they are working on it". When asked for an estimate on a fix, not a chance, hours, days, no one will say, just wait for the fix
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
My @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and to service calls I was informed they may have been disconnected because I'm upgrading to talk talks full fibre and they got the dates wrong 1/2
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Rains
(@damorains) reported
@piersmorgan A question for you @piersmorgan, as children have to learn from home, and then receive negative attendance if they miss a chat room, what happens when it is down to internet companies failings to hold a steady broadband? #talktalk
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n.flooy_rejoinEU_FBPE
(@n_flooy) reported
@TalkTalk I joined 2 months ago and they promised £75 prepaid card never received it never heard about it again and their chat help is useless they slow and keep asking you if you there every minute of not for 1 minute they will disconnect you. Absolute useless,avoid if you can!
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brombles
(@brombles82) reported
@TalkTalk Morning! I've got no internet. Have raised an incident with online chat agent. I've been told it can take up to 5 working days for an engineer to call me back. Is this normal? I'm working from home but now I will have to go into the office during a pandemic, possibly for 5 days!
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Joe Black
(@yells_at_cloud) reported
@TalkTalk They actually came out and fixed it pretty quickly. I'm impressed! No idea why there was an issue in the first place though.
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Ben E. Lewis (simfelemy)
(@simfelemy) reported
@TalkTalk Terrible signal in S25. Can't cope working from home under these circumstances. Resets have done nothing to help.
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Spyros Kostouros
(@sspuross) reported
@TalkTalk I don’t need to "drop you a DM", I just need the internet access I am paying for! If you can’t provide me with this, I will request to leave TalkTalk, leaving behind a bunch of negative reviews. Plus I wouldn’t recommend this service to anyone of course, because it isn’t reliable
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Alexandra Duncan
(@thebookstamper) reported
@TalkTalk hi- my internet has been down for a few hours, I’ve done many router reboots (short and long) but no change. Can’t log in online to check my service as I can’t remember/access my password on phone and website not allowing me to reset account details! I’m in London E17
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Luke McElligott #FBPE #waton
(@LukeMcElligott1) reported
@TalkTalk I'm with you for 15 years, today you cut off broadband and phone. without me asking you to. You lost my phone number. Kids at online school, no internet. Spent hours in your system trying to retrieve my number. Nobody seems to care or want to help. Its a nightmare.
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Vitor Hugo
(@oguh_rotiv) reported
@TalkTalk Well, no service at all in my area since last night, @TalkTalk. Also, surprise surprise, your website reports planned maintenance for tonight as well. No point paying for such slow & unreliable service, looking for alternatives. #broadband #talktalk
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Joe Shorrock
(@joeshorrock2) reported
from
Salford, England
@TalkTalk having issues for a few days with my internet, constantly on and off throughout the day. Rebooting rarely fixes the issue