TalkTalk Outage Report in Hastings, East Sussex, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Hastings, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (7%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Hastings, East Sussex, England
The most recent TalkTalk outage reports came from the following cities: Pevensey.
| City | Problem Type | Report Time |
|---|---|---|
 Pevensey |
TV | |
| Hastings |
Internet | |
| Eastbourne |
Wi-fi | |
| Eastbourne |
Internet | |
| Eastbourne |
||
| Eastbourne |
Community Discussion
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TalkTalk Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
Got this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
I have spent over 12 hours trying to get someone at talktalk to fix this, it will be almost 6 weeks before they attempt to install the fibre connection for 2nd time. All I have from TalkTalk is there front line people telling me how sorry they are
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Morning Dan, We are still without Internet access so I will be chasing @talktalk this morning, it has been down 17 hours nows and over 1.5 hours on the phone and web chat, not amused. If it turns out I have been disconnected 😡 Hope your day is going better Double espresso please
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
If you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk I have just been told by your service team that my broadband has been disconnected on purpose because they think I have fibre installed, this has not happened, what is going on
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
My @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and 2 service calls with TalkTalk I was informed they may have been disconnected because I'm upgrading to talktalks full fibre and they got the dates wrong 1/2
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk help would be appreciated, my broadband and telephone line have stopped working, spent hours on phone and webchat, keep getting told to wait and then get disconnected or transferred and the transfer not picked up.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Just had a discussion with talktalk technical people in Manchester and finally got a promise that the line would be back by next Wednesday at the latest, 2 data managers have been put on the case to find the problem, then we start talking compensation
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk I am thinking of cancelling the order but it will still leave me with no service and I believe the problem is partly caused by openreach so not sure about BT either
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk After 21 hours of no internet @TalkTalk have at least now agreed to use only 1 excuse, "there is a fault at the exchange and they are working on it". When asked for an estimate on a fix, not a chance, hours, days, no one will say, just wait for the fix
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
Today I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Elle Wright
(@ElleWri18858890) reported
from
Musselburgh, Scotland
@TalkTalk I have spoken with CISAS as @TalkTalkGroup not phoning me, arranging an engineer or providing a solution.
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Allana
(@wondermum79) reported
@TalkTalk the shittiest customer service ever .Been on the phone with them for over a hour , spoke to six different people , all to be told they can't reconnect me as I've been cut off completely by accident and need to rejoin. ******** lol
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Ruth ford
(@Ruthfor27269729) reported
@TalkTalk 9 weeks wait on a fault, 11 repetitive messages, continued moving of completion date, horrendous customer service department, regular 1 hour waits to speak to someone, booked engineer appointments and no shows. Anyone thinking of getting talktalk THINK AGAIN!!
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Michael Cawdry
(@EmArSee1) reported
@TalkTalk my grandma, 89, who has dementia, has no need for her broadband package anymore, when trying to cancel this - the unhelpful person on the phone refused to cancel unless he spoke to her, which is impossible as she has DEMENTIA, my dad has lasting power of attorney (1/2)
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Ruth ford
(@Ruthfor27269729) reported
@TalkTalk Trying to direct message you and not working at the moment
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Bridget1918
(@linzi2018) reported
@TalkTalk 3x 40 minute phone calls to request a sodding returns bag so send my equipment back! If you have a problem with not getting routers back this is why!
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Elle Wright
(@ElleWri18858890) reported
from
Musselburgh, Scotland
@TalkTalk @TalkTalkGroup have sent a DM, again and have asked for someone to call me. Executive Complaint Number account number and cell phone number provided over & over but still no phone call. Virgin Media ready to take over
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Will
(@wmd1952) reported
@BearDen64 Because they dont want you to cancel, similar problem with talktalk
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Vicky Fishwick
(@vicwick) reported
@TalkTalk so now you’ve stopped responding via messenger? What exactly am I meant to do here? Paying for a service you are not providing and you won’t rectify the problem?
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Michael Cawdry
(@EmArSee1) reported
@TalkTalk which the person on the phone didn't understand what that was and refused to help further! Who can we speak to, to get this sorted