TalkTalk outages and service status in Hastings, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Hastings, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Hastings, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk The main problem has always been that the front line staff have been apologising and saying sorry since the 18th Feb, but they obviously cannot do anything about the problem and the people they are passing the problem to are doing nothing
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I am thinking of cancelling the order but it will still leave me with no service and I believe the problem is partly caused by openreach so not sure about BT either
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandGot this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk I have just been told by your service team that my broadband has been disconnected on purpose because they think I have fibre installed, this has not happened, what is going on
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandMy @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and 2 service calls with TalkTalk I was informed they may have been disconnected because I'm upgrading to talktalks full fibre and they got the dates wrong 1/2
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandMy @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and to service calls I was informed they may have been disconnected because I'm upgrading to talk talks full fibre and they got the dates wrong 1/2
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Ian Braisby (@BraisbyI) reported from Hastings, England@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk today I have received 2 messages saying someone would contact me between 12:00 and 14:00 regarding my complaint and compensation claim, guess what, no call received, gosh I'm shocked, NOT
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stephanie (@fourcleanpaws) reported from Hastings, England@TalkTalk absolutely awful customer services
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Kate Sands (Oliver-Taylor) (@KOliverTaylor) reported from Hastings, England@Lizot15 @TalkTalk you have left my 70 yr old mother with no phone,internet or tv for 6 days now - everyday she has messaged asking for help and gets asked the same questions, by text no human to talk to and is given false promises of someone contacting within a few hours! Disgraceful 😡
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk help would be appreciated, my broadband and telephone line have stopped working, spent hours on phone and webchat, keep getting told to wait and then get disconnected or transferred and the transfer not picked up.
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandToday I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk After 21 hours of no internet @TalkTalk have at least now agreed to use only 1 excuse, "there is a fault at the exchange and they are working on it". When asked for an estimate on a fix, not a chance, hours, days, no one will say, just wait for the fix
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Morning Dan, We are still without Internet access so I will be chasing @talktalk this morning, it has been down 17 hours nows and over 1.5 hours on the phone and web chat, not amused. If it turns out I have been disconnected 😡 Hope your day is going better Double espresso please
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandIf you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mini67!x (@jellywellys99) reported@TalkTalk what a shameful company to send a disabled customer and email with DAGGERS as bullet points! I am trying to set up a payment plan to pay my final bill but refused as I'm no longer a customer I am struggling with debt I will be taking this to the papers!
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Darren Jenkins (@Villa51Darren) reported@TalkTalk following ur own “planned maintenance” this is now day 8 of my mum not having her landline. A vulnerable 90 yr old living alone , 100 miles away from only son. Totally unacceptable in modern tech age. Tech support, cust complaints, welfare , not 1 person can sort 😡😡
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Michael Trew (@MichaelTrewYork) reportedTalkTalk broadband was great but we’ve changed provider. Their customer service is the opposite of their broadband. Calls on 10/07, 14/07 and again today to cancel service. On my third person (so far) on today’s call. Send help and chocolate before I lose the will to live.
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Paul Flather (@flatherings) reportedSo then the @talktalk bot lady says she will connect me to a tech guy - just hang on - been hanging on to Talktalk with @Talktalk for 3 hours so er up for that . Well *******, I get a contact in 5 minutes a Mr Arshun but he seems to be from JAtech and he is asking for money ?
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Sixpence (@Sixpenc97002536) reported@devonboy3410 @GBNEWS I’m with TalkTalk but it’s pretty poor since they ‘upgraded’ my area … We regularly either lose the internet or the signal is too weak to watch a digital tv programme, buffering every couple of minutes so it becomes unwatchable
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Angela (@angelajazz2) reported@TalkTalk Our internet has been virtually non-existent for days even though Openreach are supposed to have fixed the exchange. Obviously not!What’s going on TalkTalk? I have a fault logged but I can’t even access your website from my phone. We so need to cancel our contract with you!
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Curlers21 (@curlers21) reported@GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them
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CyborgCybernat (@RabMcPhoto) reportedHey @TalkTalk what's going on? I've just found out that my landline isn't working. When I pick up the handset, the line is dead, and when I ring the # I get the engaged signal. Please get this sorted ASAP; I'm very ill & need to be able to contact my medical team at all times.
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Paul (@PaulUtd16) reportedHi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?
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SweetJane451 (@SweetJane451) reported@talktalk are you having issues in W2 London again? Just to report the speeds of broadband are extremely slow AGAIN. .05Mbps at £49.61 per month @TalkTalk