TalkTalk Outage Report in Rye, East Sussex, England
Why is my TalkTalk service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Rye, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at TalkTalk
TalkTalk is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (8%)
- Phone (4%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Rye, England
Latest outage, problems and issue reports in Rye and nearby locations:
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandToday I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandIf you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I am thinking of cancelling the order but it will still leave me with no service and I believe the problem is partly caused by openreach so not sure about BT either
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk Just do you know Andy, I have spent almost 5 hours in 4 web chats, 3 were disconnected just after the hour mark and the 4th went on for almost 2 hours without resolution, it was obvious they were following a script and could do nothing when the problem was off script
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk The main problem has always been that the front line staff have been apologising and saying sorry since the 18th Feb, but they obviously cannot do anything about the problem and the people they are passing the problem to are doing nothing
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandGot this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI had openreach in yesterday to install fibre cable, now got a shiny new box in the garage and another shiny new box in the study, with fibre cable between them. OK @TalkTalk it still doesn't work, 35 days now without broadband or landline, does anyone actually care?
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stephanie matthews (@fourcleanpaws) reported from Hastings, England@TalkTalk my wifi down how do I g help to sort it
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just had a discussion with talktalk technical people in Manchester and finally got a promise that the line would be back by next Wednesday at the latest, 2 data managers have been put on the case to find the problem, then we start talking compensation
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
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Ian Braisby (@BraisbyI) reported from Hastings, England@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI have spent over 12 hours trying to get someone at talktalk to fix this, it will be almost 6 weeks before they attempt to install the fibre connection for 2nd time. All I have from TalkTalk is there front line people telling me how sorry they are
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk today I have received 2 messages saying someone would contact me between 12:00 and 14:00 regarding my complaint and compensation claim, guess what, no call received, gosh I'm shocked, NOT
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Ian Braisby (@BraisbyI) reported from Hastings, England@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Lang (@RachelL60979639) reported@TalkTalk Sure but I won't hold my breath lol. I got a text saying you would phone me this morning regarding my earlier complaint but that didn't happen either. Congrats.
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Will Mann (@WillMann90) reported@TalkTalk @TalkTalkGroup Iv cancelled your service in July, spent hours on the phone being bounced around to confirm and your still sending me bills - can some sort this out!?
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Matt Kew (@mattkewF1) reportedNice one, @TalkTalk - you’ve successfully fleeced my 92yr old grandma and then incompetently handled it with your appalling and unsympathetic customer service.
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Alf (@luislopez224) reported@TalkTalk internet has been **** for 3 WEEKS. FIX
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FrankieHipwellLarkin (@FrankieHipwell) reported@TalkTalk I have netgear mesh extenders as the router you supply has a poor WiFi signal. I can deal with that, but what I can’t deal with is the constant need to reboot them all every other day due to your IP address changes constantly.
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James Hobson (@jamesdhobson) reported@StopFundingHate @TalkTalk @TalkTalk I am a customer moving house next month. If you want to come with me, stop supporting these muppets.
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Tosh (@Tosh20) reported@TalkTalk had my broadband installed three weeks ago super 150 yet nothing super about it.I get a signal in one room had multiple engineers come and now you want me to buy wifi extenders #poorcustomerservice #rubbishbroadband
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Stripes (@i_curlywurly) reported@TalkTalk Not had the time yet, no. Its very annoying though - the guys who installed it assured me there would be no problems.
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Reiss (@chipsfriedreiss) reported@TalkTalk been on hold to your customer service line for ages, live chat function isn’t working online. Need to speak about repeated loss of broadband after raising several tickets
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Elaine Crawford (@_Elaine3006) reported@TalkTalk why, why, why is it that EVERYTIME I want to log onto my account there is ALWAYS "Technical issues" and try back again later!!! Trying back later never resolves anything!!!!!!