TalkTalk outages and service status in Rye, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Rye, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Rye, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Rye, England
Latest outage, problems and issue reports in Rye and nearby locations:
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Ian Braisby (@BraisbyI) reported from Hastings, England@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandIf you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI have spent over 12 hours trying to get someone at talktalk to fix this, it will be almost 6 weeks before they attempt to install the fibre connection for 2nd time. All I have from TalkTalk is there front line people telling me how sorry they are
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Kate Sands (Oliver-Taylor) (@KOliverTaylor) reported from Hastings, England@Lizot15 @TalkTalk you have left my 70 yr old mother with no phone,internet or tv for 6 days now - everyday she has messaged asking for help and gets asked the same questions, by text no human to talk to and is given false promises of someone contacting within a few hours! Disgraceful 😡
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandGot this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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tracy birrell (@nosocksbirrell) reported from Hastings, England@TalkTalk no Internet for 3 days now. TN38 9HQ. No real help, just told me to keep checking every hour. Si 8 phone calls later and being told the same thing every time I still have no Internet and have to keep buying top ups to my mobile data.........I won't be staying with you.
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Morning Dan, We are still without Internet access so I will be chasing @talktalk this morning, it has been down 17 hours nows and over 1.5 hours on the phone and web chat, not amused. If it turns out I have been disconnected 😡 Hope your day is going better Double espresso please
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk I have just been told by your service team that my broadband has been disconnected on purpose because they think I have fibre installed, this has not happened, what is going on
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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stephanie (@fourcleanpaws) reported from Hastings, England@TalkTalk absolutely awful customer services
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandMy @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and to service calls I was informed they may have been disconnected because I'm upgrading to talk talks full fibre and they got the dates wrong 1/2
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just had a discussion with talktalk technical people in Manchester and finally got a promise that the line would be back by next Wednesday at the latest, 2 data managers have been put on the case to find the problem, then we start talking compensation
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandMy @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and 2 service calls with TalkTalk I was informed they may have been disconnected because I'm upgrading to talktalks full fibre and they got the dates wrong 1/2
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stephanie (@fourcleanpaws) reported from Hastings, England@TalkTalk this is a joke inbox in rubbish ask same questions and get no where. Ring up they hang up
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk After 21 hours of no internet @TalkTalk have at least now agreed to use only 1 excuse, "there is a fault at the exchange and they are working on it". When asked for an estimate on a fix, not a chance, hours, days, no one will say, just wait for the fix
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk help would be appreciated, my broadband and telephone line have stopped working, spent hours on phone and webchat, keep getting told to wait and then get disconnected or transferred and the transfer not picked up.
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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elenaishere (@elenaishere3) reported@CharleyBacon11 @TalkTalk Hi Charley! Yesterday around 5pm - and after 4 hours of useless support
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Sam (@sammypinky1990) reported@TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.
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allie ♥️ (@alliewillie38) reported@TalkTalk You have a whole string of messages from this am. I’m repeating myself for around the 6th time and you have no desire to help, all you do is stall the process.
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Joe (@JoeGriffin1989) reported@TalkTalk & @WeAreOpenreach - disgraceful service. Especially, @TalkTalk made multiple fumbles of my complaint - every time I speak to someone it’s like it’s the first time I’ve raised the problem. Without service since 31st March after being miss-sold full fibre plan.
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Steve F (@DSteveF) reportedIs @TalkTalk WiFi down in Cheshire again?! Can’t seem to talk to any support function either! 🙄
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@TheLimpingMerc) reported@rellierae Also ‘TalkTalk’ Indian call centre is selling customer info to hackers as had several accounts tried to be setup using the email I have only used to setup TalkTalk account (alias that goes to catch-all account that has only been used for that purpose).
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Kerrie (@WF2K_) reportedHi @TalkTalk I've had issues with your customer service calling here again even though I made a complaint and was assured no one would call, and then another person said they removed my number for me but then I received another call the following day.
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk @Toni90325911 Hello again Sindy. I have sent DM's and case Manager Christine has not provided any resolution to my complaints with @TalkTalk
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Laura-JayneArmstrong (@MissLJArmstrong) reported@FunJustJustin @TalkTalk They have a tone, but when trying to call them it was going to voicemail. I’ve tried messaging somebody through the talk talk website but no help either 🙈
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TonyHol 🏴 (@tonhol67) reported@TalkTalk Hi, I've logged on to my account a few times this morning to look at what offers are available to me. It's get to the Finalising a few things page and then I just get the spinning circle. Is the site down? Cheers