TalkTalk Outage Report in Birtley, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Birtley, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Birtley, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Washington and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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CHAMPIONS OF EUROPE 👑
(@KYOxJIN) reported
@TalkTalk He does, I hung up cos she asked us join Zoho which seemed shady, plus she was being rude so it seemed fake, I’d rather call talktalk directly than trust someone calling us
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Will Snell
(@WillSnell1) reported
@TalkTalk But you can stop the charges to people with fixed contracts, if you need to charge more than new contracts should be higher and new customer’s shouldn’t be getting any discounts for joining. I am totally ashamed of your company now, I might as well go with kcom full fibre now,
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Debbie Kilby
(@DebbieKilby) reported
@TalkTalk jo I am having problems direct messaging you - I am appalled at your service and my treatment by Jess in the home moving team. My parents are clinically vulnerable and if they do not have their phone installed by @TalkTalk it will become a safeguarding issue.
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Will Snell
(@WillSnell1) reported
@MartinSLewis Hi Martin. Fixed contract with Talktalk till July 2022, they have just emailed me to say my monthly charge is going up in July 2021 by £2.50! Told them they can’t do this but they say they can , any help please?
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Emma M
(@EmmaMead) reported
@TalkTalk Please can you help me? My parents phone and internet is down. They arent computer savvy, and cant report it, can I DM 🤦🏻♀
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sara may
(@saintssara) reported
@deanholden @TalkTalk Just got off the phone. Been told engineer looking at it. Worst case it could be down for 5 to 7 days !!!
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Will Snell
(@WillSnell1) reported
@TalkTalk You can’t just put the price up, you agreed a fixed price with me for 18 months. Technically you have broken our contract, so we are free to leave without any penalties. Been with you for a lot of years, but I won’t be with you much longer.
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Vicki Procter
(@VictoriaJPhoto_) reported
Unsurprisingly just been subjected to 1.5hrs of appalling service by @TalkTalk 🤬🤬🤬 shocking customer service
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Dean Holden
(@deanholden) reported
@TalkTalk I think the wording you are using doesn't help theb unfortunately. 'No reported incidents in your area' in your responses seems like you're saying noone else has reported it and "it's just you" which we are all seeing isn't the case.
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MattEd colours - Satsy
(@MattedWithSatsy) reported
@TalkTalk Please talk to @Fryguy64 for how the company managed to completely botch up his internet, and his experience with customer service.