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TalkTalk Outage Report in Birtley, County Durham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Birtley, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Birtley, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Wallsend, Jarrow, Gateshead, South Shields, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Sunderland E-mail 11 days ago
Wallsend Internet 11 days ago
Jarrow Internet 11 days ago
Gateshead Internet 11 days ago
South Shields Wi-fi 11 days ago
Newcastle upon Tyne Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

  • simplyajblog
    Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • Neiljrout12
    Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk Internet down in Sr8 area any idea on how long for?

  • billmiddlemas
    𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • W41K3R_27606
    W41K3R 27606 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

  • R_PATT_
    Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • markchoake
    Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • whufcne
    Richard Johnston (@whufcne) reported from Sunderland, England

    Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?

  • Neiljrout12
    Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk my area Sr8 4qq. Is that down for Internet?

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • robsterwarrior
    MrRobster (@robsterwarrior) reported

    @TalkTalk please provide way to change the Password created when first a new customer. Mine was set about 10 years ago. I have memory of elephant, so can recall it. But it has never changed.

  • TheManc36
    TheManc 🐝 (@TheManc36) reported

    @TalkTalk any issues in M27 area? broadband really slow and lucky if I get 10Mbps when I run a speed test. Working from home and having kids on live lessons and a poor connection isnt helping

  • WhatAmyDoes91
    Amy Manning (@WhatAmyDoes91) reported

    @TalkTalk hey, I think there's a fault on my line but can't figure out how to report the problem. Upgraded to faster fibre before xmas and connection is so much worse which can't be right

  • ronnie_dempster
    ronnie dempster (@ronnie_dempster) reported

    @TalkTalk hi, currently no broadband service Can you advise of any issues in the Paisley area.

  • maya75576787
    sumaya (@maya75576787) reported

    @TalkTalk I’ll just make a complaint to Ofcom and Ombudsman service seeming as your service is just full of robbing people

  • raymondbishop6
    raymondbishop (@raymondbishop6) reported

    talktalk why do we keep losing our internet connection do you have a problem or has our new router got problems.

  • nixonkurt1390
    kurt nixon (@nixonkurt1390) reported

    @TalkTalk can't log in to account. Tried to ch age password. Says something went wrong please can somone get in touch,had issues for months now. If you can't help me with log in please can somone advise me on when my contract us up so I can leave as Internet keeps dropping out.

  • skifflefella
    Skiffle Fella (@skifflefella) reported

    @TalkTalk All the #talktalk telephone and online chat first line support do is ask the same questions, try the same tests, then say there's not much they can do, and then cut me off when I ask to go to a manager or to second line technical support. Can you fix that?

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @cookywook Hi @cookywook, when you sign up for a TalkTalk service you agree to have that service for a minimum contract term. For further assistance, send us a DM. KC

  • cookywook
    Richard Cook (@cookywook) reported

    @TalkTalk I eventually got through on the phone and you’re charging me £134 to cancel my service because I only had the option to sign up for another 18 month contract when I moved six months ago.