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TalkTalk Outage Report in Birtley, County Durham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Birtley, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Birtley, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Wallsend, Jarrow, Gateshead, South Shields, and Hebburn.

CityProblem TypeReport Time
Sunderland Phone 6 hours ago
Newcastle upon Tyne Phone 7 hours ago
Sunderland E-mail 13 days ago
Wallsend Internet 13 days ago
Jarrow Internet 13 days ago
Gateshead Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

  • billmiddlemas
    𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • Neiljrout12
    Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk my area Sr8 4qq. Is that down for Internet?

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

  • simplyajblog
    Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • R_PATT_
    Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • markchoake
    Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • whufcne
    Richard Johnston (@whufcne) reported from Sunderland, England

    Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?

  • Neiljrout12
    Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk Internet down in Sr8 area any idea on how long for?

  • W41K3R_27606
    W41K3R 27606 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • eileent48064407
    eileenthompson772@gmail .com (@eileent48064407) reported

    @TomMaloneJr @TalkTalk Left um as soon as contract expired their customer service leaves alot to be desired then was bombarded with emails/txts askin to re- consider ....thanx but no thanx x

  • LozBob1
    Lozbob (@LozBob1) reported

    @TalkTalk hi, I have no internet in WR2, but have to log into my account to see if there’s an outage. I can’t remember my password!

  • j_davies2801
    JD (@j_davies2801) reported

    @TalkTalk Had no service in m34 for two days. Useless

  • RSXIX84
    ℝ𝕊𝕏𝕀𝕏𝟠𝟜 (@RSXIX84) reported

    @TalkTalk @TomMaloneJr Terrible service! Personally you should stay away....

  • KevPeaWilliams
    KevPWillemons (@KevPeaWilliams) reported

    @TomMaloneJr @TalkTalk I had fun with TalkTalk back in April when they had ZERO customer service due to lockdown. It took 3 months. Currently on the phone to HSBC with a LOOONG wait to claw back £399 from direct debit. Technology schmology!

  • 21kanomah
    Korku Anomah (@21kanomah) reported

    @TalkTalk i am having issues connecting to the Internet for the last couple of days. The connection keeps cutting in and out. My dad has called customer services and suggested that it may be the setup. I have checked and there is no issue Is there an outage in the London region?

  • DuransHands
    Duranshands (@DuransHands) reported

    @TalkTalk what a load of ****. I was meant to get broadband today. Waited from 8am till 1pm for the engineer.. No show. Going with a better supplier now. Avoid talk talk

  • CleatusMcmorrow
    Cleatus McMorrow (@CleatusMcmorrow) reported

    @TalkTalk I have made 3 phones since 1st Dec. Two emails to your complaints dept. I have been told on each call I would be called back as the systems were down. I was also told my account would be closed. Heard nothing.

  • CleatusMcmorrow
    Cleatus McMorrow (@CleatusMcmorrow) reported

    @TalkTalk Hi, I've sent you two complaints after attempting to cancel my contract as you could not provide me a home move. I've had no response. You agreed to cancel my contract. I have this all on email I sent to you.

  • Jake_Alex99
    jake alexander (@Jake_Alex99) reported

    @TalkTalk we have been without internet from the 22nd of December and I was told it would be fixed on the 28th December and it’s the 29th today and it is still not fixed. This is poor