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TalkTalk Outage Report in Birtley, County Durham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Birtley, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Birtley, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Wallsend, Jarrow, Gateshead, South Shields, and Hebburn.

CityProblem TypeReport Time
Sunderland Phone 13 hours ago
Newcastle upon Tyne Phone 14 hours ago
Sunderland E-mail 13 days ago
Wallsend Internet 13 days ago
Jarrow Internet 13 days ago
Gateshead Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • penn_middleton
    Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?

  • R_PATT_
    Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • Neiljrout12
    Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk my area Sr8 4qq. Is that down for Internet?

  • lesburridge
    Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • mickyk73
    Micky Kerrigan (@mickyk73) reported from Crook, England

    @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

  • billmiddlemas
    𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

  • whufcne
    Richard Johnston (@whufcne) reported from Sunderland, England

    Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

  • simplyajblog
    Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • xmyatee
    𝑀𝓎𝒶 𝒯𝑜𝒽𝑒𝓇 (@xmyatee) reported

    @Linzii1616 @TalkTalk I was still paying them even though I wasn’t getting the service, it wasn’t working at all. i emailed and phoned countless times and even wrote a letter to them! and it never ever got fixed so i stopped paying, now they just harass me with letters and emails

  • thequeernomad
    lexaPRO vs. lexaCON (@thequeernomad) reported

    @TalkTalk It’s the same thing every time with you all. You are non-responsive and unhelpful when I do seek help. And the connection is consistently abysmal. I have struggled to do the most basic tasks today because the connection goes down so frequently. Sort. It. Out.

  • JenniSt19
    J e n n i f e r ♏️ (@JenniSt19) reported

    @TalkTalk I am being charged £14 for a calls boost! How do I cancel this? I just want my normal unlimited broadband and no extras

  • Rainbow5634
    Christine Barratt (@Rainbow5634) reported

    talktalk poor service for a week rubbish service

  • ChrisCybernine
    Ⓒⓨⓑⓔⓡ🅘🅧 (@ChrisCybernine) reported

    Hey @TalkTalk my internet is currently down and I spoke to 1st line support at around 5:45PM GMT who advised they were carrying out line tests and was told to call back in 2-3 hours, during your closed for business hours. I need some assistance. Thanks

  • Joanna_Smith1o2
    joanna smith (@Joanna_Smith1o2) reported

    @KerrAvonB7 @KimberleyJayne4 @virginmedia Good advice thats what I did. I had problems with Talktalk, customer services were in South Africa. Couldnt understand a word, thick african accents and very unhelpful, avoid them .

  • IamZedii
    Zedii (@IamZedii) reported

    Talk talk is so **** I’m literally gonna move off this rubbish broadband literally get “planned maintenance” at least once a month @TalkTalk

  • milkorlilt
    🌸 S A S 🌸 (@milkorlilt) reported

    Why do I know that @TalkTalk customer service on Twitter stops at 10pm 🥴

  • badbois999
    badbois999 (@badbois999) reported

    @TalkTalk Well I've been having problems with the TalkTalk for the last 3 days the internet's going off at 7 p.m. until 6 a.m. in the morning and then it works fine so when I ring them they say there's nothing wrong they say they're open 8 till 8 and at 7 I ring them at 7.20 closed

  • PsxStreamer
    psx_streamer (@PsxStreamer) reported

    @TalkTalk can you confirm if the talktalk website is down?, currently trying to become a new customer, and its not happening at the moment...