TalkTalk Outage Report in South Shields, South Tyneside, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Washington |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Mark Choake
(@markchoake) reported
from
Chester-le-Street, England
@TalkTalk is there a problem with service in county durham today? Internet off all day
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Bokuden
(@Bokudens) reported
@TalkTalk trying to make a complaint over the phone been held on hold for another 25 mins is not the best call I've asked is for a Senior complaints handler to call me back and I'm still on "silent hold"
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Cobots and Machinery Safety Ltd
(@Cobotsafety) reported
Absolutely shocking customer service from #talktalk!
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Unebaythical
(@unebaythical) reported
@TalkTalk @_palvinder Nope. You didn't help last week, you didn't care.... #byebyetalktalk
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Vertebrate
(@GreenGrounded) reported
@TalkTalk When you sign up customers please warn them to plan their diaries carefully, in case they die of frustration or old age. I wasted 190 minutes and got nowhere with customer service asking a question which would help me decide whether to risk £40 to book an engineer.
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Stuart Sloane
(@StuartSloane) reported
@TalkTalk are an absolute joke of a company! They never sent me a TV box or broadband router even though I paid. Then demand a cancellation fee when I tell them that's it. They nothing and expect to be paid!!!
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Suki Hothi
(@sukihothi) reported
@SkyNewsBreak So, all in all, she was all TalkTalk and no Improvement? Seems Harding is making a habit of stepping down? 2017: Just four months after TalkTalk was hit with a £400,000 fine following the theft of its customers' data, its chief executive Dido Harding is stepping down
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Sam Armstrong
(@onewheelsam) reported
@TalkTalk I've been trying to speak to a customer advisor for a week but keep being told by an automated message that the phone lines are either down or shut off for various reasons. What number can I call to discuss my account? I've tried 0345 172 0078/0046/0088 multiple times.
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Jonathan O'Connor
(@oconovich) reported
@TalkTalk I tried that. Says it doesn’t work for my account so chat. Chatted for 20 minutes and they then said they can’t help with ultra so have me a number. That closes at 6pm. All a bit poor.All I want to know is if the issue 7 miles away can affect me and an update on likely downtime?!
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Joe reilly
(@bigbadbhoy) reported
@TalkTalk do not I repeat do not ever think of taking a contract out with this company keep fobbing me off and still not getting the service I pay my hard earned cash for and they treat you like a child when you complain
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tara simon'e
(@ladytarasimone) reported
Anyone thinking of joining @TalkTalk think again when you have a problem it’s like ground hog day “I need to do some troubleshooting with you” but the issue is never fixed and when you contact them again to tell them you get the same reply 🤬