TalkTalk outages and service status in South Shields, England
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- TalkTalk generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in South Shields, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near South Shields, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 days ago |
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Internet | 18 days ago |
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Internet | 23 days ago |
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Internet | 25 days ago |
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Internet | 27 days ago |
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Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Jo Lawton (@Jo7Lawton) reported from Seaham, England@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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AJU 🌵 (@alltimeanja) reported from Seaham, England@TalkTalk I'm speaking to an advisor now who asked me to spell things phonetically, yet she can't spell phonetically herself... I'll DM if she can't help, which by the way this call is going... She can't
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Peter L (@PeterLe49422423) reported from Wideopen, England@TalkTalk Having problems with the wi fi keeps going off. Could not get through to you for an explanation.
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Stephen Howse (@liberalstephen) reported from Walker Gate, England@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England@TalkTalk Are there any issues in the NE30 postcode area. No internet for past 2 hours. Tried restarting modem etc. Shows no internet.
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@BobollyBee Ah good not just me then. I looked on their website and it said no issues or planned maintenance! I think I'm back now. If they're going to do maintenance it would be good to actually TELL US! Can't wait to leave! @TalkTalk
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.
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Mark Choake (@markchoake) reported from Chester-le-Street, England@TalkTalk is there a problem with service in county durham today? Internet off all day
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Nadia Zemouri (@Nadia_Zem) reported from Longbenton, England@TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Jo Lawton (@Jo7Lawton) reported from Seaham, England@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, EnglandTalkTalk internet down Sunderland area..... Anyone else ?
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Toonster1977 (@toonster1977) reported from Walker Gate, England@TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England.@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Steven Sanderson 💙💛 (@theboyderson34) reported from Blyth, England@TalkTalk your customer service is nothing short of diabolical, on the phone for now 34 mins and have been passed from pillar to post and no one can help at all. This is an utter disgrace
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Adam (@adambrx96) reported from Walker Gate, England@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Michelle Hewison (@chellehewison) reported from Whitley Bay, EnglandThanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Danix The 3rd (@DanixThe3rd) reportedMy internet from TalkTalk is dog ****. Paying £29+ for this crap.
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Agent PBA (@butchermatt) reported@TalkTalk Wow! Really! The worst company I've dealt with in decades! The customer service people call quoting from some rules and procedures book but don't actually listen to what you are saying to them! Useless.
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Agent PBA (@butchermatt) reported@TalkTalk Customer service don't listen, don't care, don't empathise & appear to have no humanity. Don't tell me you have rules and procedures when I'm not asking you to break any rules or procedures. I want to pay a final bill & return your equipment. Nothing confidential there!
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angela pring (@homegoal) reported@TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t
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Marilyn (@Mrs_Mazzy) reported@jomickane @Benleo I’ve had little problems with TalkTalk, and when there was got sorted. Been with them since about 2009. My daughter joined at same time but has been with Virgin and Sky since and had nothing but trouble. I’m hoping my luck carries on, but you never know 🤞
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HelpInfoSupportline. (@QuickHub1TT) reportedHi, I'm Destiny from TalkTalk we're sorry this has happened. So we can help you, please provide us with: • Your full name and the following: •Email address used •WhatsApp number
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Paul Wales (@PaulWales897674) reported@MartinSLewis #talktalk has been doing this for years, never agree to a contract extension and always source your own phone
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Angus (@Angus_02) reported@TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏
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Ian Lawson (@lawson0864) reported@TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !
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MR COOL (@Lifeline04India) reported@TalkTalk @BBCBreaking Please help as these compoanies plays very hard with Customer