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TalkTalk outages and service status in South Shields, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 86% Internet (86%)
  • 14% Wi-fi (14%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Gateshead.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 11 days ago
Newcastle upon Tyne Internet 17 days ago
Newcastle upon Tyne Internet 23 days ago
Sunderland Internet 25 days ago
Newcastle upon Tyne Internet 27 days ago
Newcastle upon Tyne Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • tenchylad
    StuT (@tenchylad) reported from Sunderland, England

    Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk why do I keep having to sign in to my home WiFi?

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • lynrose77
    Lynn Richmond (@lynrose77) reported from Newcastle upon Tyne, England

    @TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.

  • alltimeanja
    AJU 🌵 (@alltimeanja) reported from Seaham, England

    @TalkTalk I'm speaking to an advisor now who asked me to spell things phonetically, yet she can't spell phonetically herself... I'll DM if she can't help, which by the way this call is going... She can't

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland, England

    Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz

  • deviantmoon86
    Yakuza Cat 🏴‍☠️ (@deviantmoon86) reported from Whitley Bay, England

    @TalkTalk My internet has been down all day today and I live in North Tyneside. It’s not within that timeframe though :/

  • matthew_r_1987
    Matthew (@matthew_r_1987) reported from Guide Post, England

    @TalkTalk : Hi 👋. Any known issues in NE62 5 postcode area. My WiFi hub isn’t connecting to the internet. Thanks.

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!

  • CheArmstrong
    Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @TalkTalk Your support is worse than useless! No internet since yesterday morning and getting nowhere! Getting asked the same questions repeatedly. Getting no answers 🤡 🤡 🤡

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

  • simplyajblog
    Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • matthew_r_1987
    Matthew (@matthew_r_1987) reported from Guide Post, England

    @Shoutingatbuss1 @uksilentdisco @TalkTalk Back on, but slow, here.

  • jordmw97
    JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalk’s WiFi is down today

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • clarktara23
    Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk just the name of a better service provider will do thanks. Can you assist?

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnFielder1
    ☮️ John Fielder - #NeverAgain for anyone (@JohnFielder1) reported

    @Roberto_Gadgio I had trouble with Talktalk yesterday. An Openreach problem now fixed

  • homegoal
    angela pring (@homegoal) reported

    @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

  • pgsaunders
    P (@pgsaunders) reported

    @Ofcom Thank you @TalkTalk hasn’t bothered to try to resolve the issue.

  • CECKane
    ḉнαґℓ◎ṫтe 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇷 (@CECKane) reported

    @TalkTalk who do I contact regarding my bill? I’m paying for a service that doesn’t work.

  • CatArthurian
    Catherine Arthur (@CatArthurian) reported

    Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

  • DanixThe3rd
    Danix The 3rd (@DanixThe3rd) reported

    My internet from TalkTalk is dog ****. Paying £29+ for this crap.

  • JeanSmith551952
    Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported

    @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

  • xsandwich
    xsandwich (@xsandwich) reported

    @TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom

  • KPNUTS12
    KAREN (@KPNUTS12) reported

    @TalkTalk Good Evening, please could you advise me if there are issues currently in the Northolt area. I am unable to connect to my WiFi at present.

  • AmyFairbrother7
    Amy (@AmyFairbrother7) reported

    @TalkTalk Any problems with wifi in the Lincolnshire area this morning because having trouble with connection?