TalkTalk Outage Report in South Shields, South Tyneside, England

Problems in the last 24 hours in South Shields, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

• Internet (62%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near South Shields, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Wallsend, Jarrow, Gateshead, South Shields, and Hebburn.

City	Problem Type	Report Time
Sunderland	Phone	21 hours ago
Newcastle upon Tyne	Phone	22 hours ago
Sunderland	E-mail	13 days ago
Wallsend	Internet	13 days ago
Jarrow	Internet	13 days ago
Gateshead	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• 
  Jo Lawton (@Jo7Lawton) reported 36 seconds ago from Seaham, England

  @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

• 
  fatbloke (@fatbloke70) reported 2 minutes ago from Whickham, England

  @TalkTalk what is going on in newcastle. No service at all?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 5 minutes ago from Newcastle upon Tyne, England

  @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

• 
  Richard Johnston (@whufcne) reported 9 minutes ago from Sunderland, England

  Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

• 
  Peter L (@PeterLe49422423) reported 9 minutes ago from Wideopen, England

  Why is talktalk not working

• 
  Jo Lawton (@Jo7Lawton) reported 12 minutes ago from Seaham, England

  @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

• 
  nikki (@nikkicrowley1) reported 15 minutes ago from Walker Gate, England

  @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 18 minutes ago from Newcastle upon Tyne, England

  @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 23 minutes ago from Newcastle upon Tyne, England

  @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

• 
  Abbie✨ (@simplyajblog) reported 28 minutes ago from Dunston, England

  @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

• 
  𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported 29 minutes ago from East Rainton, England

  @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

• 
  Ruth Patterson (@R_PATT_) reported 34 minutes ago from Walker Gate, England

  @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

• 
  CompareSoftware 🌱 (@CompareSoftware) reported 36 minutes ago from Newcastle upon Tyne, England

  @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

• 
  Les Burridge (@lesburridge) reported 42 minutes ago from Wallsend, England

  @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

• 
  nikki (@nikkicrowley1) reported 46 minutes ago from Walker Gate, England

  @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

• 
  Stephen Howse (@liberalstephen) reported 48 minutes ago from Walker Gate, England

  @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

• 
  nikki (@nikkicrowley1) reported 49 minutes ago from Walker Gate, England

  @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

• 
  Aaron (@aaronbetts9484) reported 51 minutes ago from Birtley, England

  @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

• 
  Jo Lawton (@Jo7Lawton) reported 53 minutes ago from Seaham, England

  @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 54 minutes ago from Newcastle upon Tyne, England

  @TalkTalk The BritBox one is sometimes so slow. It also crashes.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pouria Barvand (@PouriaBarvand) reported 7 minutes ago

  @TalkTalk @MoneyTelegraph This is just becoming ridiculous! I have waited several hours for the last two days for someone from cancellation team to answer the call! I just want to cancel!

• 
  Mark Campbell (@FalconsChairman) reported 10 minutes ago

  @TalkTalk I will be getting prices for the house damage. Do I send to you?

• 
  Roseanna McMahon (@RoseannaMcMahon) reported 10 minutes ago from City of London, England

  Really disappointed in @TalkTalk WiFi just stopping working at my grandparents today, leaving them isolated and getting pretty stressed when they don't have any other way of getting online (no smartphone etc). Customer service by email which grandma obviously can't access.👎

• 
  Essith @LECFINALS (@Alexandessith) reported 11 minutes ago from Glasgow, Scotland

  The engineer that @TalkTalk sent wasn't able to fix my internet :( There is no reason it shouldn't be working. New router on its way rn and if it doesn't fix it I have no clue what to do anymore

• 
  mike edwards (@mdavidedwards) reported 12 minutes ago

  @TalkTalk Worst customer service going. Never listen and just get passed around.

• 
  David Highton (@davehighton83) reported 16 minutes ago

  @TalkTalk absolutely disgraceful customer service. 3 separate calls, 3 separate operators the phone went down midway through the call. I gave my number to the last operator and she never called back. I want a UK based operator to call me to resolve my issue

• 
  Sharon Wood (@sharonkaurwood) reported 17 minutes ago

  @TalkTalk My Tiscali has been down for the past 8 hours and still is.

• 
  Declan Harvey (@DeclanHarvey93) reported 19 minutes ago

  @TalkTalk nice of you to let me know that the engineer isn’t going to turn up today. I had to rearrange things at work to be available for the internet install for them just not to turn up without any communication! Useless customer service to add to that. Not a great start!

• 
  𝙢𝙖𝙧𝙠 (@jaironnx) reported 20 minutes ago

  @GarethPatt_993 @TalkTalk Send a message to XESH_HACK on instagram explain what happened to him I know surely he will fix your account problem

• 
  Maru 🧉 Hero/Idol VTuber ⭐ GATTAI!! THE LIVE (@MaruDeCinco) reported 26 minutes ago

  Almost 2 hours on the phone and an engineer visit later, I'm still no closer to having my internet back. Best estimate I've been given is 10 working days. IF YOU LIVE IN THE UK, NEVER GO WITH TALKTALK