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TalkTalk outages and service status in South Shields, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • TalkTalk generated 2 outage signals in the last 24 hours around South Shields, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Sep 15, 10:24 AM GMT+1.
  • 50% Internet (50%)
  • 33% E-mail (33%)
  • 17% Total Blackout (17%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 15: Problems at TalkTalk

TalkTalk is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent TalkTalk outage reports came from the following cities: North Shields, Sunderland, Seaham, and Newcastle upon Tyne.

CityProblem TypeReport Time
North Shields E-mail 3 hours ago
Sunderland E-mail 5 hours ago
Seaham Internet 3 days ago
Seaham Internet 4 days ago
Seaham Internet 10 days ago
Newcastle upon Tyne Total Blackout 22 days ago

Nearby cities with recent reports

Seaham

2 recent signals

3 days ago
North Shields

1 recent signals

3 hours ago
Sunderland

1 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • CheArmstrong
    Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @TalkTalk Your support is worse than useless! No internet since yesterday morning and getting nowhere! Getting asked the same questions repeatedly. Getting no answers 🤡 🤡 🤡

  • CheArmstrong
    Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @Manchesterguy15 @TalkTalk Ours went down at around the same time near Newcastle (NE30). Getting nowhere - been asked 3 times what kind of router I have 🤡 It’s clearly on their side! 💩

  • uksilentdisco
    Simon Jobson (@uksilentdisco) reported from Cramlington, England

    The response that @talktalk give is literally "have you turned it off and on again". Of course I have. That's the first thing everyone does if they have a problem with something technical. 😂😂 #talktalk #internetdown #wifiproblems

  • RobbyRSSRobot
    L🎃ui🐉e! (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @GregScottTV That's how I felt last week when TalkTalk went down in the North East - didn't go down for me!

  • fatbloke70
    fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • Theboozycook
    David Brown (@Theboozycook) reported from Whitley Bay, England

    @TalkTalk Down in NE25. Any update on when the problem will be fixed?

  • alltimeanja
    AJU 🌵 (@alltimeanja) reported from Seaham, England

    @TalkTalk I'm speaking to an advisor now who asked me to spell things phonetically, yet she can't spell phonetically herself... I'll DM if she can't help, which by the way this call is going... She can't

  • lynrose77
    Lynn Richmond (@lynrose77) reported from Longbenton, England

    Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi keeps going off. Any problems

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

  • aimes_wilson
    Aimee Wilson (@aimes_wilson) reported from Blyth, England

    @TalkTalk my broadband is down. Is there a problem in my area because everything at my end is fine 🙄

  • billmiddlemas
    𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • W41K3R_27606
    W41K3R#27606 🏳️‍🌈 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk is the internet down because I'm having issues with my internet

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • lesburridge
    Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • Yellowbug1969
    Dave (@Yellowbug1969) reported from Seaham, England

    @TalkTalk Hi guys. Can you confirm loss of service for Seaham (SR7) as both myself and parents without broadband. I’ve been told my router is faulty but parents told to turn off for 30 mins and try again.

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • ronniesands
    Ron Sands (@ronniesands) reported

    @TalkTalk absolutely crap service No access to my email account since Monday and been holding on for 26 mins with nothing

  • maggie_tat
    MaggieTat (@maggie_tat) reported

    @tesssummers98 I've just spent over 4 hours talking with a TalkTalk chatbot. Eventually managed to resolve my issue by cancelling the service. If I'd spoken to an actual person the problem would have been solved in two minutes. It's absurd.

  • WF2K_
    Kerrie (@WF2K_) reported

    @TalkTalk I know because I've been told exactly that by your team and I never said I was frustrated? So I'm not sure why you assumed that.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @RobbyRSSRobot Hi Louise, No, TalkTalk and Everymail are not the same company. Let us know if you need help with anything TalkTalk-related. -Mandisa

  • devilscustard
    Twiggy Bigwood (@devilscustard) reported

    @CroneThe86880 @TalkTalk Oh ******! That sounds awful. My partner has now had an email from Moorcroft. It would be helpful if @TalkTalk actually told Moorcroft that they didn’t provide a service - and this is why we do not owe them anything.

  • mezza_68
    Deano (@mezza_68) reported

    @TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!

  • ruth_lampard
    Ruth Lampard (@ruth_lampard) reported

    @TalkTalk No answer. The first @TalkTalk customer service number simply disconnected as it didn’t recognise the phone number of a closed account. The second number led to options - all the ones I tried previously led to disconnection and a link to chat. In the end …

  • llqdave
    Dave O (@llqdave) reported

    @flatherings @TalkTalk The company is collapsing. They are flogging off parts as quickly as they can find bigger fools to buy them. Their support is useless, because they don't actually read the complaint, they just read whatever notes their colleagues make.

  • Angus_02
    Angus (@Angus_02) reported

    @TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏

  • ruth_lampard
    Ruth Lampard (@ruth_lampard) reported

    Well. A bad experience with TalkTalk today - simply trying to get a refund on my mother in law’s closed account. £50 ish owing. I had previously been able to speak to a person, but a “new route” diverts me to chat. Currently 90 mins into chat… 1/x