TalkTalk outages and service status in South Shields, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in South Shields, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near South Shields, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 21 days ago |
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Newcastle upon Tyne
|
Internet | 27 days ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
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Sunderland
|
Internet | 1 month ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
Community Discussion
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TalkTalk Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Mark Choake (@markchoake) reported from Chester-le-Street, England@TalkTalk is there a problem with service in county durham today? Internet off all day
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Peter L (@PeterLe49422423) reported from Wideopen, EnglandTalktalk wifi keeps going off. Any problems
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Les Burridge (@lesburridge) reported from Wallsend, England@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately itโs 10:39 and I am still waiting a response. This must be my slow Broadband speed ๐คฎ
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AJU ๐ต (@alltimeanja) reported from Seaham, England@TalkTalk I'm speaking to an advisor now who asked me to spell things phonetically, yet she can't spell phonetically herself... I'll DM if she can't help, which by the way this call is going... She can't
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Aaron (@aaronbetts9484) reported from Birtley, England@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Dave (@Yellowbug1969) reported from Seaham, England@TalkTalk Hi guys. Can you confirm loss of service for Seaham (SR7) as both myself and parents without broadband. Iโve been told my router is faulty but parents told to turn off for 30 mins and try again.
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Jo Lawton (@Jo7Lawton) reported from Seaham, England@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Steven Sanderson ๐๐ (@theboyderson34) reported from Blyth, England@TalkTalk your customer service is nothing short of diabolical, on the phone for now 34 mins and have been passed from pillar to post and no one can help at all. This is an utter disgrace
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Jo Lawton (@Jo7Lawton) reported from Seaham, England@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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Chรฉ Armstrong ๐ข (@CheArmstrong) reported from Whitley Bay, England@TalkTalk Your support is worse than useless! No internet since yesterday morning and getting nowhere! Getting asked the same questions repeatedly. Getting no answers ๐คก ๐คก ๐คก
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fatbloke (@fatbloke70) reported from Whickham, England@TalkTalk what is going on in newcastle. No service at all?
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Matthew (@matthew_r_1987) reported from Guide Post, England@Shoutingatbuss1 @uksilentdisco @TalkTalk Back on, but slow, here.
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๐๐๐ ๐บ๐๐๐๐๐๐ข (@RobKirtleyActor) reported from Wallsend, England@TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?
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David Brown (@Theboozycook) reported from Whitley Bay, England@TalkTalk Down in NE25. Any update on when the problem will be fixed?
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๐ข-h๐ข's Biggest F๐ขn! (@billmiddlemas) reported from East Rainton, England@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Toonster1977 (@toonster1977) reported from Walker Gate, England@TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Deacon (@PeterDeacon2) reported@TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, canโt log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?
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ap Austin (@apAustin1) reportedFN brilliant you get on the mobile to TalkTalk to report a land line fault, they keep you hanging on for an hour+ and then the line drops out. Its a similar story with their online service. No wonder Britain has gon down the drain.
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Kerrie (@WF2K_) reported@llqdave @TalkTalk @TalkTalkGroup They did that to me as well until I sent them a blunt response. And no, talking to customer service on here doesn't help much at all. They have less access than those on webchat and email etc.
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Debs Kemp (@canarydebs) reported@TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk In Nov 2024 we had a huge huge fibre installation problem with these. Made umteen contacts,got some calls with no outcome.Onething they would not or couldn't do was sending an engineer to fix the issue.Still don't know if it was money or company policy
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SlidetoSurvive (@Slide2Survive) reported@TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.
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Angus (@Angus_02) reported@TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinsonโs) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. ๐
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James Pianoman (@oldskoolbiz) reported@TalkTalk What needs to happen Mandy is this issue should have been sorted months ago. I reported it twice only to be told my internet will be better if I UPGRADE. The call centre's you use are dire, totally useful and stick to a scripts and do nothing to help customers. Kindly DM me
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Agent PBA (@butchermatt) reported@TalkTalk Customer service don't listen, don't care, don't empathise & appear to have no humanity. Don't tell me you have rules and procedures when I'm not asking you to break any rules or procedures. I want to pay a final bill & return your equipment. Nothing confidential there!
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crystalporterxoxo (@baddieslovecloc) reported@TalkTalk my internet is not working this is so annoying got work to do Iโve switched it off and restarted it still showing white but no internet connection.