1. Home
  2. Companies
  3. TalkTalk
  4. South Shields
TalkTalk

TalkTalk outages and service status in South Shields, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 86% Internet (86%)
  • 14% Wi-fi (14%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at TalkTalk

TalkTalk is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Gateshead.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Internet 15 days ago
Newcastle upon Tyne Internet 20 days ago
Sunderland Internet 22 days ago
Newcastle upon Tyne Internet 24 days ago
Newcastle upon Tyne Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • JoseMun16791496
    Jose.Munoz (@JoseMun16791496) reported from Gateshead, England

    @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

  • mallikasathish
    SATHISHKUMAR (@mallikasathish) reported from South Shields, England

    @TalkTalk internet down for 45 min . NE34

  • CheArmstrong
    Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @TalkTalk Your support is worse than useless! No internet since yesterday morning and getting nowhere! Getting asked the same questions repeatedly. Getting no answers 🤡 🤡 🤡

  • clarktara23
    Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Anyone having problems with talktalk wi fi

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

  • BillyDo77976339
    Billy Downs (@BillyDo77976339) reported from Cramlington, England

    @TalkTalk no internet since the 23rd Feb 2022, if you can please avoid this company. The only feedback you get from twitter is DM them but you get absolutely no positive help just feedback that you already know. You get what you pay for low prices but very bad service. Avoid

  • tenchylad
    StuT (@tenchylad) reported from Sunderland, England

    Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.

  • lynrose77
    Lynn Richmond (@lynrose77) reported from Newcastle upon Tyne, England

    @TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    .@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • llqdave
    Dave O (@llqdave) reported

    For the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.

  • langhorovers
    Langho Rovers (@langhorovers) reported

    @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

  • homegoal
    angela pring (@homegoal) reported

    @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

  • TallyWalshy
    Natalia (@TallyWalshy) reported

    @alex_weel @TalkTalk I went 2 weeks over Christmas with no wifi and no 4g - nothing. I was never reimbursed by @talktalk for this. I was told my current issue would be fixed by an engineer today.. Apparently are relaying all fibre in the area and didn’t think to notify anyone about it. Shocking

  • FAZILLION
    Fazillionaire (@FAZILLION) reported

    @TalkTalk I refuse to pay the cancellation fee or call this number. I need an express guarantee that I will not be charged an exorbitant cancellation fee for a service I have not used yet. This is the only action I want from TalkTalk..

  • ronniesands
    Ron Sands (@ronniesands) reported

    @TalkTalk absolutely crap service No access to my email account since Monday and been holding on for 26 mins with nothing

  • fab_flamingoo
    FabFlamingoTuitionCo (@fab_flamingoo) reported

    Spent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    @TalkTalk Extortion to keep an email address. Never will I use this company again as it’s clearly about fleecing people.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @RobbyRSSRobot Hi Louise, No, TalkTalk and Everymail are not the same company. Let us know if you need help with anything TalkTalk-related. -Mandisa