TalkTalk Outage Report in South Shields, South Tyneside, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Hebburn, Newcastle upon Tyne, Gateshead and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
||
| Gateshead |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@yucca7) reported
@TalkTalk Thank you and I am seriously considering doing that. @virginmedia seem to be taking their customers and customer loyalty for granted.
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kw
(@WAL7) reported
@TalkTalk Hi. My pensioner parents had a fibre upgrade booked for 8/1pm today but no one turned up and no one called to cancel or rearrange. They are worried the engineers might just turn up when they aren’t at home and they will then be charged to rearrange per an earlier message they…
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Steven jakubowski
(@Stevejakubowsk2) reported
@TalkTalk Service! Please give me a direct message, so I can pass you my details and get someone to call me asap!
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tony terry
(@tonyt3rry) reported
@SpaceX I'm getting 550down 75up for about 35 or 40 a month with talktalk even got a eero WiFi with mine bought 2 second hand off Facebook and have a mesh network around the house now
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Stinky Hippy
(@LHunners) reported
@TalkTalk To have your complaint belittled and have a phone call mansplained to me
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Sarah Dodd
(@DrDodd) reported
@TalkTalk @TalkTalkGroup 3 days trying to restore lineone email account to IPad. Followed all tech support guides. Tried chat (2 hours). Need a phone number and person to unblock account. Please dm the details. This is unbelievably poor service.
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Steve
(@yucca7) reported
@TalkTalk I don't want lip service when something goes wrong. I don't want to be told that I am a domestic customerike that makes things ok. I just want the service that I am paying for and @virginmedia seems to have lost sight of that simple fact.
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Calvin
(@calvin1spencer) reported
@TalkTalk Why is your customer service so poor, zero service since install in january. Hours of phone calls to get nowhere, the last advisor hung up on me. I cancelled this policy 2 weeks ago after poor service all round to find its still active and I've received a bill. Shocking
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Sarah Dodd
(@DrDodd) reported
@TalkTalk Have just tried customer service. I explained the problem. Operator misunderstood I explained I was finding it hard to understand them and there was a lot of back ground noise they cut me off. PLEASE HELP - your dedicated tech support #for lineone legacy email security issues.
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Izabela Piskulla
(@IPiskulla) reported
@TalkTalk I want to speak to a person that understands the questions I am asking and answers them. Right now I am being lied to left right and center by your customer agents. Nobody seems to be able send me a text confirming an appointment or tell me why was the FOURTH engineer cancelled