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TalkTalk outages and service status in South Shields, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 86% Internet (86%)
  • 14% Wi-fi (14%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Gateshead.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Internet 15 days ago
Newcastle upon Tyne Internet 21 days ago
Sunderland Internet 23 days ago
Newcastle upon Tyne Internet 25 days ago
Newcastle upon Tyne Internet 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • simplyajblog
    Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk why do I keep having to sign in to my home WiFi?

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @AkaliDalLdh @TalkTalk Nope mine isn't working. Can't log in to my account or anything. Seem to have nothing but issues with them.

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • CheArmstrong
    Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @TalkTalk Your support is worse than useless! No internet since yesterday morning and getting nowhere! Getting asked the same questions repeatedly. Getting no answers 🤡 🤡 🤡

  • CheArmstrong
    Ché Armstrong 🟢 (@CheArmstrong) reported from Whitley Bay, England

    @Manchesterguy15 @TalkTalk Ours went down at around the same time near Newcastle (NE30). Getting nowhere - been asked 3 times what kind of router I have 🤡 It’s clearly on their side! 💩

  • BillyDo77976339
    Billy Downs (@BillyDo77976339) reported from Cramlington, England

    @TalkTalk no internet since the 23rd Feb 2022, if you can please avoid this company. The only feedback you get from twitter is DM them but you get absolutely no positive help just feedback that you already know. You get what you pay for low prices but very bad service. Avoid

  • alltimeanja
    AJU 🌵 (@alltimeanja) reported from Seaham, England

    @TalkTalk You've got to be taking the mick. I spend half an hour on the phone with a stupid advisor who hasn't done her job!!!!!

  • lynrose77
    Lynn Richmond (@lynrose77) reported from Longbenton, England

    Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

  • aimes_wilson
    Aimee Wilson (@aimes_wilson) reported from Blyth, England

    @TalkTalk my broadband is down. Is there a problem in my area because everything at my end is fine 🙄

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • fatbloke70
    fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Is talktalk email having problems. Very quiet today.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi keeps going off. Any problems

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • adamtones92
    Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • UTDCamm
    Cam 🇾🇪 (@UTDCamm) reported

    @paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice

  • PeterDeacon2
    Peter Deacon (@PeterDeacon2) reported

    @TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, can’t log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?

  • stephengriggs92
    stephen griggs (@stephengriggs92) reported

    @TalkTalk Hi I've been a talktalk broadband customer for many years. Have now had an email saying, as I am not a broadband customer, my email will cease working. How can I fix this?

  • mezza_68
    Deano (@mezza_68) reported

    @TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!

  • xsandwich
    xsandwich (@xsandwich) reported

    @TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom

  • jonnigilbert
    Jonni Gilbert (@jonnigilbert) reported

    @TalkTalk no Internet connectivity since 00:23. Please advise if problem in London NW area

  • homegoal
    angela pring (@homegoal) reported

    @TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed

  • bigoltiddies
    Tigol (@bigoltiddies) reported

    @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

  • llqdave
    Dave O (@llqdave) reported

    @TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.

  • Finias
    Finiasfinn (@Finias) reported

    @TalkTalk Way way too late for that!! You should have helped every time I raised my lack of good connection and then perhaps when you lost mt service completely but claimed it was fixed!!