TalkTalk outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Seaham, Sunderland, Newcastle upon Tyne, and North Shields.

City	Problem Type	Report Time
Seaham	E-mail	4 days ago
Sunderland	E-mail	4 days ago
Newcastle upon Tyne	E-mail	4 days ago
North Shields	E-mail	4 days ago
Sunderland	E-mail	4 days ago
Seaham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Louise #StayHome #SaveLives (@RobbyRSSRobot) reported 37 seconds ago from Newcastle upon Tyne, England

  @TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......

• 
  Jenny Wotherspoon (@VJ_Jen) reported 4 minutes ago from Walker Gate, England

  @TalkTalk I’ve dropped you yet another DM - I’ve never received service as unbelievably poor as that from Talk Talk, who despite admitting that they failed to correctly take over my line, are still refusing to refund the money they cost me eight months and dozens of emails and calls later.

• 
  𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported 6 minutes ago from Wallsend, England

  .@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

• 
  Lynn Richmond (@lynrose77) reported 10 minutes ago from Longbenton, England

  Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!

• 
  Penny_Middleton (@penn_middleton) reported 15 minutes ago from Durham, England

  @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

• 
  W41K3R#27606 🏳️‍🌈 (@W41K3R_27606) reported 15 minutes ago from Walker Gate, England

  @TalkTalk is the internet down because I'm having issues with my internet

• 
  𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported 17 minutes ago from Wallsend, England

  @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

• 
  Jon (@jonridley87) reported 22 minutes ago from Hetton-Le-Hole, England

  @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 26 minutes ago from Newcastle upon Tyne, England

  @BobollyBee Ah good not just me then. I looked on their website and it said no issues or planned maintenance! I think I'm back now. If they're going to do maintenance it would be good to actually TELL US! Can't wait to leave! @TalkTalk

• 
  AJU 🌵 (@alltimeanja) reported 26 minutes ago from Seaham, England

  @TalkTalk I'm speaking to an advisor now who asked me to spell things phonetically, yet she can't spell phonetically herself... I'll DM if she can't help, which by the way this call is going... She can't

• 
  Jo Lawton (@Jo7Lawton) reported 27 minutes ago from Seaham, England

  @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 29 minutes ago from Newcastle upon Tyne, England

  @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

• 
  Dave (@Yellowbug1969) reported 31 minutes ago from Seaham, England

  @TalkTalk Hi guys. Can you confirm loss of service for Seaham (SR7) as both myself and parents without broadband. I’ve been told my router is faulty but parents told to turn off for 30 mins and try again.

• 
  Jo Lawton (@Jo7Lawton) reported 34 minutes ago from Seaham, England

  @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 36 minutes ago from Newcastle upon Tyne, England

  @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 39 minutes ago from Newcastle upon Tyne, England

  @AkaliDalLdh @TalkTalk Nope mine isn't working. Can't log in to my account or anything. Seem to have nothing but issues with them.

• 
  Jon (@jonridley87) reported 42 minutes ago from Sunderland Bridge, England

  @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

• 
  Mark Choake (@markchoake) reported 48 minutes ago from Chester-le-Street, England

  @TalkTalk is there a problem with service in county durham today? Internet off all day

• 
  Aaron (@aaronbetts9484) reported 54 minutes ago from Birtley, England

  @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

• 
  Jose.Munoz (@JoseMun16791496) reported 56 minutes ago from Gateshead, England

  @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sue White (@SueWhite2014) reported 6 minutes ago

  @TalkTalk I am extremely disappointed with the service when I phoned to complain about poor WiFi. After 1 hour 40 mins I ended the call. They said I should upgrade but could not send details by email. Terrible service. I am now looking for another provider.

• 
  G (@gilbertsanchz) reported 10 minutes ago

  Real world weight, then the fix. SQL injection has powered some of the largest breaches in history. The 2017 Equifax era of breaches, TalkTalk, Heartland Payment Systems: hundreds of millions of records, much of it through injection flaws. It has sat at the top of the OWASP vulnerability lists for two decades. The fixes are well known. For SQLi: parameterized queries, which keep user input permanently separated from database commands. For XSS: input validation and output encoding, so anything a user submits gets treated as text, never as runnable code. Never trust user input. Sanitize and validate everything, every time.

• 
  jon baldwin (@JGBalders) reported 15 minutes ago

  @TalkTalk , cusotmere service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

• 
  Josh (@jxsh9999) reported 17 minutes ago

  No I’m not because @TalkTalk the money grabbing little ***** want to shut down my wifi,I hope you liquidate

• 
  The Ancient Crone (@CroneThe86880) reported 21 minutes ago

  @devilscustard @TalkTalk I had HUGE trouble with them several years ago when I moved to a house where they couldn't supply any service but they continued to take my money for 6 months and ignored all my communications to them, actually threatening me with bailiffs.

• 
  atruedrwhofan 🇬🇧🏳️‍🌈 (@atruedrwhofan) reported 21 minutes ago

  @michaelfaylward @TalkTalk What's a crust service? Do talk talk do bread now?

• 
  Susan 💜🤍💚 (@HoneybourneFarm) reported 22 minutes ago

  @theospreyuk @Shiv_who_burns It's difficult to get hold of someone to actually talk to on this. All I want to know is if I cancel my BT landline (as I don't need it), will it cause problems with my separate Talktalk broadband! I shall persevere!

• 
  Sue Driscoll ADI (@sudrisco11) reported 27 minutes ago

  Has anyone got any ideas how to get talktalk to sort your problems out? I cant get email and i have rung 8 times spoken to technicians bots and been on the phone hours. They all say it will get sorted but it never does im exhausted with it and my job depends on emails. Help!!

• 
  Ruth Lampard (@ruth_lampard) reported 27 minutes ago

  @TalkTalk No answer. The first @TalkTalk customer service number simply disconnected as it didn’t recognise the phone number of a closed account. The second number led to options - all the ones I tried previously led to disconnection and a link to chat. In the end …

• 
  John Peeling 🇺🇦 (@Tambourineman88) reported 28 minutes ago

  @TalkTalk how do I log in, getting "We have detected suspicious login behavior and further attempts will be blocked." message