TalkTalk Outage Report in Sunderland, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
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Lynn Richmond
(@lynrose77) reported
from
Newcastle upon Tyne, England
@TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Ché Armstrong 🟢
(@CheArmstrong) reported
from
Whitley Bay, England
@Manchesterguy15 @TalkTalk Ours went down at around the same time near Newcastle (NE30). Getting nowhere - been asked 3 times what kind of router I have 🤡 It’s clearly on their side! 💩
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!
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bec
(@RebeccaNewbery) reported
from
Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Sally Coleman (she/ her)
(@eternalfootstep) reported
from
Peterlee, England
Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Lynn Richmond
(@lynrose77) reported
from
Longbenton, England
Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Ché Armstrong 🟢
(@CheArmstrong) reported
from
Whitley Bay, England
@TalkTalk Are there any issues in the NE30 postcode area. No internet for past 2 hours. Tried restarting modem etc. Shows no internet.
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Ché Armstrong 🟢
(@CheArmstrong) reported
from
Whitley Bay, England
@Edgar_Gomes_ @TalkTalk We’ve had no internet from around the same time and getting nowhere with support. We’re in NE30, near Newcastle.
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Paul Jacques
(@pauljacques83) reported
from
Sunderland, England
Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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LondonBrommer
(@BrommerLondon) reported
@chrislepkowski @TalkTalk Chris, I had major issues with them a month ago, no internet for 20 days. Call centre and online chat worse than useless. However, their community online forum is excellent and fixed my issue within 48 hours. You need to create an account but they will definitely get it sorted...
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Simon Rimmer
(@simyhomoemo) reported
@TalkTalk Have you gone on strike too? A week now with no Internet! This is more than am outage! Have some respect to your customers and fully explain this situation. Otherwise customers will go elsewhere.
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Jackie Jackson
(@JackieJ40969592) reported
@broadbandgenie Talktalk r using ***** tricks. End of contract. People ringing up to say do not renew. In the middle of it phone goes down. Then they state oh u didnt cancel. To bill people. This needs to stop. The cost of living crisis. Money by deceite. People desperate
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Jackie Jackson
(@JackieJ40969592) reported
Talktalk should be closed down and investigated. Checking the calls to company. Where people cancelled contract. They got billed after talktalk used ***** tricks to add cost. Money by deceite. Do not enter in to contracts. Check reviews people feelng ripped off
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Baasha
(@Baasha666) reported
@TalkTalk In my experience I've noted when talk talk fail their customer, they just hope they just go away. They resortyi to delay and frustration tactics. I have been trying to get rid of them since end of November, my nightmare is still lingering on. Think a million times before you join
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Baasha
(@Baasha666) reported
@TalkTalk I asked them to arrange for a higher manager to call me. Again your systems and procedures don't allow this. It ended with your advisor saying when I get time to call customer service and explain my story to them again!
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Jackie Jackson
(@JackieJ40969592) reported
@broadbandgenie Unhappy people ripped off by talktalk not cancelling contracts. Setting up new ones. Talktalk. Trustpilot. Facebook. Boardband. Co. Uk. Sitejabber. ***** tricks. Chargeing people. After they rung to cancel. Staff not doing. Unfair in a cost of living crisis. Theatenedifudontpay
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Simon Rimmer
(@simyhomoemo) reported
@TalkTalk You have been saying this for days. Fully explain to customers the true reason for this "outage" maybe you won't lose them all
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Baasha
(@Baasha666) reported
@TalkTalk The DM was sent 12 hrs ago and no reply. Incidentally, I called your fibre loyalty cancellation team few mins ago and wasted another 1/2 hr of my life with them. It ended with accepting their failure, apologies but they can't do anything. They told to call CS and make complaint.
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Kathryn Symes
(@themrskathsymes) reported
@TalkTalk No it is not resolved! Still no service in M9 please just stop with the lies and get the service we are paying for back on without any further disruption. It’s been 4 days!!!