TalkTalk Outage Report in Sunderland, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (69%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Newcastle upon Tyne and Gateshead.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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bec (@RebeccaNewbery) reported from Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
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Penny_Middleton (@penn_middleton) reported from Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Lynn Richmond (@lynrose77) reported from Longbenton, England
Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!
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Paul Jacques (@pauljacques83) reported from Sunderland, England
Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz
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CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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nikki (@nikkicrowley1) reported from Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England
Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!
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Aaron (@aaronbetts9484) reported from Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Adam (@adambrx96) reported from Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Les Burridge (@lesburridge) reported from Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Peter L (@PeterLe49422423) reported from Wideopen, England
Why is talktalk not working
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
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Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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fatbloke (@fatbloke70) reported from Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Sally Coleman (she/ her) (@eternalfootstep) reported from Peterlee, England
Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.
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Adam Tones (@adamtones92) reported from Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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nikki (@nikkicrowley1) reported from Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Lynn Richmond (@lynrose77) reported from Newcastle upon Tyne, England
@TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Hallam 💙 (@Design_andMedia) reported
@TalkTalk Intermittent service again in Bexhill? What is happening I’m a new customer and I haven’t had a constant flow of good service and signal yet it’s such a shame is the maintenance going on in this area? Please advise
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Paula Burman 💙 (@Burwoman) reported
@TalkTalk @OpenreachHelp Yet again let down by OpenReach. Was expecting an engineer between 8-1 yesterday. No show. Tried calling his mobile, no answer, left a message, didn't hear a thing. Called customer services to be told noone knew where engineer was, noone could contact him
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Jon Mansell aka exboozehound (@exboozehound) reported
@TalkTalk I’m not DM’ing, I’ve got a call on Monday. I’ve wasted hours of my time faffing about on DM’s then a 2nd engineer from Brighsparks comes 8 days after the @WeAreOpenreach engineer installed the router with the wrong cable and you have charged me for this. NOT A HAPPY CUSTOMER!!!!
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Di Lynne (@difenris) reported
@TalkTalk My wi fi is currently down. Any outages reported
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X (@Shushqx) reported
@TalkTalk Wifi is down
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Neelay Gaonkar (@GaonkarNilay) reported
@TalkTalk can u tell me why everyday this **** internet of yours is going down at the same time? I am fed up of asking to resolve this issue, if you can't resolve this allow me to change the service
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Chris Edgerley (@ChrisEdgerley) reported from Paddington, England
@TalkTalk Hello. I need your help please. No internet at home. Postcode NW1 5AZ. Are you having problems in this area? If so are you fixing it/when? And if not what can I do to get internet back. It’s been off a day now. Many thanks for your help.
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Becky Gilder (@BeckyG_81) reported
@FionaScottEvan1 @TalkTalk Oh Fi. That’s horrible. I can’t remember which programme exactly it was- but I know TalkTalk featured on it before for the same thing. It was one of those consumer programmes and it was a long while ago. I hope you sort it XXX
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sally shenton (@beazette) reported
@TalkTalk Reply fromTT Thank you for contacting TalkTalk. We can see you have emailed us with no related open incident number. This email address is not managed and therefore you will not receive a reply. If you still wish to contact us please use the contact us section of our website
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Nicole Wormstone 💫 (@nikkiw91x) reported
Wow @TalkTalk and their customer service is on point. Not. Speak to them on chat apparently they can’t do it told to ring the number closed he then tells me he’ll pass me on. No replies. Apparently chats now closed too. Maybe it’s not worth being a new customer after all 🤔