TalkTalk outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	1 minute ago
Newcastle upon Tyne	Internet	6 days ago
Newcastle upon Tyne	Internet	11 days ago
Sunderland	Internet	13 days ago
Newcastle upon Tyne	Internet	15 days ago
Newcastle upon Tyne	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  fatbloke (@fatbloke70) reported 4 minutes ago from Whickham, England

  @TalkTalk what is going on in newcastle. No service at all?

• 
  Peter L (@PeterLe49422423) reported 6 minutes ago from Wideopen, England

  Is talktalk email having problems. Very quiet today.

• 
  JONNY SANDS (@jonnysands91) reported 15 minutes ago from Backworth, England

  @TalkTalk @MorleyLass92 We’ve just joined and it’s slow as hell for us the past few days. Was fine at the beginning but now cannot watch anything on tv without it buffering constantly. Might be fine in your area but seems bad for us.

• 
  Sally Coleman (she/ her) (@eternalfootstep) reported 18 minutes ago from Peterlee, England

  Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.

• 
  W41K3R 27606 (@W41K3R_27606) reported 21 minutes ago from Walker Gate, England

  @TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

• 
  Bob Birch (@BobBirchRadio) reported 24 minutes ago from Houghton-Le-Spring, England

  TalkTalk internet down Sunderland area..... Anyone else ?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 25 minutes ago from Newcastle upon Tyne, England

  @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

• 
  Neil Routledge (@Neiljrout12) reported 27 minutes ago from Peterlee, England

  @TalkTalk Internet down in Sr8 area any idea on how long for?

• 
  Michelle Hewison (@chellehewison) reported 27 minutes ago from Whitley Bay, England

  Thanks for cutting me off mid-conversation regarding an issue with my broadband @TalkTalk. Only been with you a couple of weeks and the customer service and broadband quality is shoddy!

• 
  Aaron (@aaronbetts9484) reported 31 minutes ago from Birtley, England

  @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 37 minutes ago from Newcastle upon Tyne, England

  @AkaliDalLdh @TalkTalk Nope mine isn't working. Can't log in to my account or anything. Seem to have nothing but issues with them.

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 37 minutes ago from Newcastle upon Tyne, England

  @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

• 
  Jo Lawton (@Jo7Lawton) reported 38 minutes ago from Seaham, England

  @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

• 
  W41K3R#27606 🏳️‍🌈 (@W41K3R_27606) reported 44 minutes ago from Walker Gate, England

  @TalkTalk is the internet down because I'm having issues with my internet

• 
  Penny_Middleton (@penn_middleton) reported 46 minutes ago from Durham, England

  @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

• 
  Jon (@jonridley87) reported 46 minutes ago from Hetton-Le-Hole, England

  @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

• 
  𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported 51 minutes ago from Wallsend, England

  .@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 54 minutes ago from Newcastle upon Tyne, England

  @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

• 
  nikki (@nikkicrowley1) reported 55 minutes ago from Walker Gate, England

  @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 59 minutes ago from Seaham, England

  @tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Lomax 📻🎧 🎙️ (@neilmlomax) reported 3 minutes ago

  @TalkTalk Firstly you say you hadn’t received a refund request , now you say the refund has been processed twice . Can you see how utterly incompetent you look . Beyond pathetic. Just pay me the money you owe me by Friday. I think a child could handle customer service better than you guys

• 
  Nicko (@lillywobbles) reported 4 minutes ago

  @TalkTalk Without doubt the worst customer experience I’ve ever had. One and a half hours in ‘chats’ trying to cancel a contract only to be then told to email help@talkmobile . Almost certainly not UK based as well. Useless

• 
  Smile-World (@RedaFibo) reported 9 minutes ago

  @TalkTalk The internet is totally down now! I just DM you!

• 
  Graeme M (@graeme_manley) reported 9 minutes ago

  @TalkTalk are by far the worst company in the UK at present, their customer service and prices are insanely bad. I hope this company does not exist in the next 12 months. There will be no job losses as I'm sure they employ zero staff

• 
  JU51LNS (@JU51LNS) reported 12 minutes ago

  @TalkTalk It’s extortion. Bad practise by a big company. Let’s hope you lose thousands of customers as a result.

• 
  Debs Kemp (@canarydebs) reported 18 minutes ago

  @TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can

• 
  john stewart (@johnstewar88) reported 18 minutes ago

  @CruellaDeBreck2 @TalkTalk That's awful, absolutely terrible. Company @CruellaDeBreck2

• 
  Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported 20 minutes ago

  @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

• 
  Danix The 3rd (@DanixThe3rd) reported 23 minutes ago

  My internet from TalkTalk is dog ****. Paying £29+ for this crap.

• 
  Andy Stone (@AndyStoneSheila) reported 24 minutes ago

  @TalkTalk your Broadband was already slow, but für last 2 days it’s almost Snail pace. Have you gone bust?