TalkTalk Outage Report in Chester-le-Street, County Durham, England
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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Sunderland, Chester-le-Street, Durham, Washington, Newcastle upon Tyne, Gateshead and Hebburn.
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Community Discussion
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TalkTalk Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Richard Johnston (@whufcne) reported from Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Jo Lawton (@Jo7Lawton) reported from Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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nikki (@nikkicrowley1) reported from Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Jo Lawton (@Jo7Lawton) reported from Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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nikki (@nikkicrowley1) reported from Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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fatbloke (@fatbloke70) reported from Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Ruth Patterson (@R_PATT_) reported from Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Micky Kerrigan (@mickyk73) reported from Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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Jo Lawton (@Jo7Lawton) reported from Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Aaron (@aaronbetts9484) reported from Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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nikki (@nikkicrowley1) reported from Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Les Burridge (@lesburridge) reported from Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Penny_Middleton (@penn_middleton) reported from Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Iain McIntyre (@mcinti) reported
@talktalk @CityFibre - 38 days without a working broadband service that neither party has been able to diagnose. The model where 2 parties are responsible for the fibre internet service has been a disaster! #cancelling #callcentrehell
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Kerrie 🍀 (@Kerrie2k_) reported
@TalkTalk Hello, as soon as I've spoken to my mum I'll get back to you. I want to double check that she's ok with me talking to someone on her behalf and if the issue has been dealt with yet. Thanks for the response.
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PBLivin (@LivinPb) reported
@TalkTalk You are hilariously incompetent. Take down your own availability checker so people can’t see just how little of your network you idiots are actually capable of keeping running.
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Claire Ratcliffe (@AboutcakeDerby) reported
Dreadful service from @TalkTalk today-after CityFibre upgrade-no phone, no broadband and no access to emergency care link! Offered engineer in 5 days time. My elderly mother is distraught and there is nothing I can do! Don’t use this hopeless uncaring company!!
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Kerrie 🍀 (@Kerrie2k_) reported
Would it be possible for someone from @TalkTalk to actually help my mum PROPERLY instead of messing her package up, overcharging her and putting her bank account in the red, she's tried 5 times to sort this issue out, someone took her call allowance off of her package 1/2
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Shannon Singh (@ShanbotSingh) reported
@TalkTalk you are terrible at providing help for your customers. Every interaction I have with your brand ends in disappointment and a complete waste of my time. Thanks for no help on my home move after a text you sent me about helping… 🤨
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mandy znajda (@MZnajda) reported
@TalkTalk is there an issue in the b956AS area with the broadband
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Mick Aylward (@michaelfaylward) reported
@TalkTalk I'm trying to join you! Awful cust service so far, seems my order is stuck, same story for four calls in four weeks. Zero progress... Who do I talk to beyond the broadband support line? Do you want my custom??
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dmaru (@divyamaru1) reported
@TalkTalk No, I’m not calling again! I’ve called several times and have been promised numerous call backs! I’m always told the agent needs to speak to a manager about our issue but there is never a manager available! Where are they? I think I need to speak to @Ofcom
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Dave Jowett (@jowett_dave) reported
@TalkTalk @Ofcom Requested 6 call backs today from @TalkTalk - nobody has rung me back. These are not people employed in the general customers service contact centre - this is the CEO complaints department! The highest escalation team (apparently) who deal with serious complaints. A joke.