TalkTalk Outage Report in Chester-le-Street, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Hebburn and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Washington |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Mark Choake
(@markchoake) reported
from
Chester-le-Street, England
@TalkTalk is there a problem with service in county durham today? Internet off all day
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk my area Sr8 4qq. Is that down for Internet?
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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DanGriff1
(@EliteGoonie) reported
@TalkTalk sort you **** internet out and your customer service advisers are useless!!!!
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Mªx (I've been called worse)
(@statingfact) reported
from
Broadstairs and St. Peters, England
@TalkTalk must have the worst customer service out of all broadband providers. Ombudsman is the next process if my FTTP is not sorted and my account credited. #lastwarning
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Roy O'Sullivan
(@Roy_OSullivan) reported
@TalkTalk twice I have ordered future fibre and twice you have 'lost' my order. I expect better customer service!!!
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Karen
(@KarenB220166) reported
@TalkTalk I’m sorry but I’m not speaking to another of your advisors I just want to cancel the contract
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Hamish
(@iammrazul) reported
@TalkTalk sat next to a mate who is in tears as they’ve just lost their father and are trying to settle his account. 3 times they’ve called you, all calls have taken near an hour and they get bumped off. I don’t want your help, just want to shame your contempt for service.
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BSHL OUT
(@Lee_C1996) reported
@TalkTalk my 5Ghz WiFi is not working. But my 2Ghz is, any help?
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coinmaster
(@Bitcoinmasonry) reported
@TalkTalk Horrendous customer service, please do not put yourself through the anguish my partner has been through with this company
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Anurag
(@Anurag37635159) reported
@TalkTalk On that number I was told they will not assist Future Fibre connection. They can only assist / cancel talktalk Open Reach connection. Please can you help?
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Maggie Desay
(@MaggieDesay) reported
@TalkTalk @WayneHill_ Talk talk don't actually want to talk and discuss the issues that I have been having, and this is someone that wants to go with the company, however I have been passed from pillar to post and I have found the whole experience a total nightmare
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Anurag
(@Anurag37635159) reported
@TalkTalk please can you guide me how to reach and cancel my account? Thanks