TalkTalk Outage Report in Chester-le-Street, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at TalkTalk
TalkTalk is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Washington, Hebburn, Newcastle upon Tyne and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
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clare wade
(@ClareWade1) reported
from
High Spen, England
@TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Lynn Richmond
(@lynrose77) reported
from
Longbenton, England
Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!
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Lorraine Craig
(@lorrers) reported
from
Newburn, England
@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Sally Coleman (she/ her)
(@eternalfootstep) reported
from
Peterlee, England
Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.
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Paul Jacques
(@pauljacques83) reported
from
Sunderland, England
Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz
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Lynn Richmond
(@lynrose77) reported
from
Newcastle upon Tyne, England
@TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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bec
(@RebeccaNewbery) reported
from
Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@yucca7) reported
@kamkaur89 @IPiskulla @TalkTalk What really gets me is how blzise they are about it. No sense of urgency just lip service. I pay them at of money for a service that is just too unreliable. Going down at peak times over the weekend and during the working day.. Their service has really gone downhill.
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Izabela Piskulla
(@IPiskulla) reported
@TalkTalk Your customer service is despicable. You seem to have no CRM, your customer agents make facts up and speak very poor English. Poor to the point where they don't understand what they're asked for and their answers don't make sense.
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Marc Webb
(@MarcWeb44286656) reported
@TalkTalk I’ve sent that many it would fill a a4 notepad I’ve cancelled your alleged service nothing for three months which I have paid for and now you want£143 exit fee, by the way Plusnet organised and sorted in three days and a far better Wi-Fi signal faulty master socket 🤔
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Liz
(@bourneagainbags) reported
@TalkTalk now day 25 of no internet, still no contact from the technical team to let us know when an engineer will fix the problem, no response from complaints manager, after nearly 2 weeks. To say we are frustrated with the lack of customer support from talk talk is putting it mildly.
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Steven jakubowski
(@Stevejakubowsk2) reported
@TalkTalk They put the phone! What is going on with your customer service team, why were we not informed that the engineer was not coming and why do the people we talk to keep putting me on hold without letting me know, and don’t get back to me for around 20 mins -I have raised a complaint
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kam
(@kamkaur89) reported
@yucca7 @IPiskulla @TalkTalk Oh good!! is it ??I don’t know which one to choose now with TalkTalk their network service is good but their customer service is so bad…
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tony terry
(@tonyt3rry) reported
@SpaceX I'm getting 550down 75up for about 35 or 40 a month with talktalk even got a eero WiFi with mine bought 2 second hand off Facebook and have a mesh network around the house now
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Steve
(@yucca7) reported
@TalkTalk I don't want lip service when something goes wrong. I don't want to be told that I am a domestic customerike that makes things ok. I just want the service that I am paying for and @virginmedia seems to have lost sight of that simple fact.
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Marc Webb
(@MarcWeb44286656) reported
@j_mcconnachie @TalkTalk You’ll be lucky I’m waiting for manager no 10+ to contact me no service for three months no reply or repair to sort Plusnet sorted it in three days and far better router it works all over the house. Good luck but don’t hold your breath
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Sarah Dodd
(@DrDodd) reported
@TalkTalk Have just tried customer service. I explained the problem. Operator misunderstood I explained I was finding it hard to understand them and there was a lot of back ground noise they cut me off. PLEASE HELP - your dedicated tech support #for lineone legacy email security issues.