TalkTalk Outage Report in Chester-le-Street, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Durham, Gateshead, Washington and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Mark Choake
(@markchoake) reported
from
Chester-le-Street, England
@TalkTalk is there a problem with service in county durham today? Internet off all day
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk my area Sr8 4qq. Is that down for Internet?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Neil Routledge
(@Neiljrout12) reported
from
Peterlee, England
@TalkTalk Internet down in Sr8 area any idea on how long for?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Richard Johnston
(@whufcne) reported
from
Sunderland, England
Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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W41K3R 27606
(@W41K3R_27606) reported
from
Walker Gate, England
@TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Lock
(@ogger848) reported
@TalkTalk You're not really they're to help, you're there passing customers to lines that aren't answered, to clueless call centres, Chat Lines that cant do anything but fob the customer off. More failed promises of call backs. 2 months and counting.
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Martin Lock
(@ogger848) reported
@TalkTalk Nobody is able to arrange call backs in TalkTalk it seems. I spent 45 mins on the call and was promised one and didnt get it. The next day 45 mins on the online chat, another promise, another failed promise. Your post says you are 'here to help' what help are you actually giving?
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「 marlo 」
(@dumbassmutants) reported
@TalkTalk My service has been worse today than its been and its usually not the best, what's going on in South London? We are supposed to be working from home but it was near impossible without using my data
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Leah Reilly
(@LeahRei79840741) reported
@TalkTalk not happy with this service. New subscriber. Wouldn't recommend. A lot of info not asked about connection. Managed to sort the TV box ourselves after paying the engineers fee. Box wasn't originally sent out with the broadband?! So now had to pay another month on Virgin!
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Steph Woodstock ☕ 🐈🏑🏏🏉
(@VikingSteph) reported
@TalkTalk very disappointed with the service you are providing to my dad. After my mum died in December he's changed the account details over to his account but had the phone and broadband cut off now for over a week. No outstanding bills are due so why is his account blocked?
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DeeTeeDee
(@DeeTeeDeeUK) reported
@TalkTalk Yeah every other customer service agents says this It's not helpful I can assure you the account exists Phone number is 01943 870300 Look again its there Look at the photo of the bill I sent which is above
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Saba Manzoor
(@saba_301) reported
Hence an escalation has been raised. And will happen in the next 5 days. I hope the cancellation will eventually happen. I am tweeting this as proof as I have not received any comms from TalkTalk on any delays, the issues I reported and the cancellation requested
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Matt
(@GTInspireMF) reported
@TalkTalkGroup TalkTalk keeps cancelling my internet setup. I booked it 6 weeks ago to setup internet in a new house. Not only do engineers not show up they don't even cancel. I wait hours and days and nobody there. I have to pay for internet I don't have. Now I can't earn money.
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Cameron Howe 🇺🇦
(@CamzoOG) reported
Is this what @TalkTalk usually do? Send an engineer round to set up your internet so it doesn't work and then have a customer service rep try to charge you to send another one out? Ridiculous company
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zikohh
(@zikohh1) reported
@TalkTalk it's been 31 days since my landline went rogue, calling random numbers including 999. Otherwise, it says the number you have been called hasn't been recognised. Contacted TalkTalk 3 times and no change. CEO was emailed, 48 hrs and no response. No surprise, terrible.