TalkTalk Outage Report in Chester-le-Street, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Washington and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Washington |
Internet | |
| Hebburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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bec
(@RebeccaNewbery) reported
from
Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Lorraine Craig
(@lorrers) reported
from
Newburn, England
@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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clare wade
(@ClareWade1) reported
from
High Spen, England
@TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Jo Lawton
(@Jo7Lawton) reported
from
Seaham, England
@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Vida Darrie
(@hello6187) reported
@TalkTalk you are appalling. 2 key workers, through no fault of theirs, couldn’t get WiFi reception. They accommodated your engineers many times. No good. You kept them on the phone for hours. Turned out they weren’t even getting the package they paid for. You were no help!
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Ashley Mills
(@ashleyjsmills) reported
@VodafoneUK no I'm talktalk, but I know vodafone customers in the same area are experiencing issues. @talktalk are completely useless so maybe you can look into it
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John Bull
(@JohnBul71590410) reported
@TalkTalk Rico is a real credit to your customer service team. I wasn't the account holder but he still managed to guide me through the connection difficulties and called out a open reach engineer who fixed the issue today.
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Mr Spice
(@Ivorian_Spice) reported
Guy’s i urge to never get broadband from @TalkTalk bad customer service and their fastest broadband package is soo slow with an upload speed of 0.1mbs but have the nerve to tell u if u want to cancel u have to pay smh.Still waiting for customer service to call me back after 3wks
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Di F
(@DianeFoth) reported
@TalkTalk why can’t I get Sky Sports that I pay for? Service with my upgrade of broadband had been appalling. I had 4 years perfect but now with my fast broadband rubbish.
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Ashley Mills
(@ashleyjsmills) reported
@TalkTalk I've already spent 2 hours talking to your live chat people and they just follow a script and don't listen to relevant information. Asking me stupid questions like "is the ADSL line plugged into the ADSL port" when I've already explained nothing has changed in my setup in a year
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Infamous God
(@The_Famous_G0d) reported
@ashleyjsmills @TalkTalk I think you're mentally ill because TalkTalk said no such thing. And the agents are just doing their job, they are trying to help but you're not letting them, you need to learn how to communicate with people.
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Elisha Price
(@Elisha_Price97) reported
Openreach contractors fitted a new telephone pole on the street yesterday afternoon. Have been without WiFi since. TalkTalk broadband is an absolute joke. Paying for a service that spends more time down. Would rather up my mobile data. At least it's reliable!
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Luke Shaw 🇬🇧
(@LukeShawWorcs) reported
@we_make_ripples Pretty sure my @TalkTalk contract ends in 3 days. Time to change supplier. Had no issues but I won't fund hate and lies.
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Ashley Mills
(@ashleyjsmills) reported
@TalkTalk when are you going to fix my internet? I've had no internet since 11AM, I've wasted 2 hours on your live chat without getting anywhere.