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TalkTalk

TalkTalk Outage Report in Chester-le-Street, County Durham, England

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at TalkTalk

TalkTalk is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 1% TV (1%)

Live Outage Map Near Chester-le-Street, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Wallsend, Jarrow, Gateshead, South Shields, and Hebburn.

CityProblem TypeReport Time
Sunderland Phone 2 hours ago
Newcastle upon Tyne Phone 3 hours ago
Sunderland E-mail 12 days ago
Wallsend Internet 12 days ago
Jarrow Internet 12 days ago
Gateshead Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • adambrx96
    Adam (@adambrx96) reported from Walker Gate, England

    @TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles

  • adamtones92
    Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • lesburridge
    Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • fatbloke70
    fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland, England

    Just been on the blower to talktalk to cancel my contract and that was the most depressing awkward advisor on the other end ever. Trying to bring down my wembley buzz

  • lynrose77
    Lynn Richmond (@lynrose77) reported from Longbenton, England

    Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.

  • penn_middleton
    Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • clarktara23
    Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • lorrers
    Lorraine Craig (@lorrers) reported from Newburn, England

    @TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline

  • CompareSoftware
    CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • ClareWade1
    clare wade (@ClareWade1) reported from High Spen, England

    @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

  • mickyk73
    Micky Kerrigan (@mickyk73) reported from Crook, England

    @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • RebeccaNewbery
    bec (@RebeccaNewbery) reported from Willington, England

    @TalkTalk absolutely worst service ever, do not recommend.

  • eternalfootstep
    Sally Coleman (she/ her) (@eternalfootstep) reported from Peterlee, England

    Still trying to set up an account with @YourSSE .. a second complaint raised! Now my Internet connection is down @TalkTalk are investigating... so I am going for a walk on the beach.

  • aaronbetts9484
    Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • YAGWG
    YAGWG (@YAGWG) reported

    @doctor_oxford @the_real_nick_b @NHSEngland Wait, the former boss of TalkTalk wants to **** up the NHS?

  • therealmark
    Mark (@therealmark) reported

    @TalkTalk internet down, it was fine this morning before I went out. Now dead and I can't log into my account!

  • DBLCramer
    m_merguez (@DBLCramer) reported

    @TalkTalk Reported lack of service 8 June 7.41am. No contact other than initiated by me. Still no updates from your "engineers" on this "fault". You're a disgrace.

  • Adzz51
    Adam (@Adzz51) reported

    @TalkTalk your help over twitter won’t change how pathetic your internet service is. ******* idiots

  • ditchthedrab
    Zack Robinson (@ditchthedrab) reported

    @TalkTalk Instead of using the subject line, "News about your service" to tell me that you're charging me £3 more per month for my broadband... Say something like, "Check behind the sofa, Zack, our prices are going up".

  • DominicMor14rty
    Captain_BoBRosa (@DominicMor14rty) reported

    @TalkTalk your service is shite and so is your website and now you want extra money ? If I have two devices connected to my broadband box it has a melt down, was ok at the initial £17 price but it cuts out far too much. And now you want more, I’m off

  • MathewHooper8
    Mathew Wheeler (@MathewHooper8) reported

    @TalkTalk more internet issues. Telling me there’s no valid IP which is laughable. So you need to send me a new router because this is happening too often now. Either Wi-Fi won’t work or Ethernet. So sick of this crap, why am I even paying you if I have to fix it every time?!

  • Neil_J_Ryder
    Neil Ryder 3.5% #FBPA #FBPE #GTFTO #FBPR (@Neil_J_Ryder) reported

    @doctor_oxford @BorisJohnson @NHSEngland Not to mention the cover-up of the fact that TalkTalk's customer data had been massively hacked on her watch. That's one hell of a CV she has built up. On the plus side, apparently she can ride a horse.

  • Phoey99
    Justin (@Phoey99) reported

    @TalkTalk No customer service absolute bag of horse ****

  • RadPhysicsGrrl
    Dr Lynn Martinez 💙(she/her)🇬🇧🇮🇪🇪🇺 (@RadPhysicsGrrl) reported

    @doctor_oxford @NHSEngland She failed at TalkTalk, is failing at track and trace and shouldn't be let anywhere near the NHS unless we want that to fail too.