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TalkTalk Outage Report in Chester-le-Street, County Durham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Chester-le-Street, England

The most recent TalkTalk outage reports came from the following cities: Sunderland, Wallsend, Jarrow, Gateshead, South Shields, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Sunderland E-mail 12 days ago
Wallsend Internet 12 days ago
Jarrow Internet 12 days ago
Gateshead Internet 12 days ago
South Shields Wi-fi 12 days ago
Newcastle upon Tyne Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • simplyajblog
    Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • billmiddlemas
    𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • W41K3R_27606
    W41K3R 27606 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

  • whufcne
    Richard Johnston (@whufcne) reported from Sunderland, England

    Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?

  • R_PATT_
    Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • markchoake
    Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • JoseMun16791496
    Jose.Munoz (@JoseMun16791496) reported from Gateshead, England

    @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • Neiljrout12
    Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk Internet down in Sr8 area any idea on how long for?

  • Neiljrout12
    Neil Routledge (@Neiljrout12) reported from Peterlee, England

    @TalkTalk my area Sr8 4qq. Is that down for Internet?

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Gulag_Gaz
    GENGAR GAMING (@Gulag_Gaz) reported

    @TalkTalk can you please explain why I've been without internet for 10 days and everytime I call you to book an engineer they don't bother showing up? Everytime I'm told an engineer will come out they don't show. Absolute terrible service

  • LifeInKilburn
    Life In Kilburn (@LifeInKilburn) reported

    Don't use @TalkTalk . They are appalling! Harassment and unable to provide a stable connection. Their only interest is upselling and wasting your time reading their stupid scripts! No reward for loyalty.....

  • RHJOfficial
    яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported

    Anyone affected should have received an email containing the option to subscribe to the paid-for service from the new provider, Everymail. Those wanting to keep their existing email address will need to pay £5 a month or £50 per year upfront. Existing TalkTalk customers won't

  • HughSykes
    Hugh Sykes (@HughSykes) reported

    @TalkTalk Silindile is the name on the DMs today. Exactly the same automated responses as yesterday. Not addressing the problem.

  • TinCanCindyAnn
     aka  Lady Ann on Tw1tter 🇺🇦 (@TinCanCindyAnn) reported

    Dear @TalkTalk Broadband provider .. YOUR engineer did NOT! resolve my issue, as your email and text messages (which I can NOT reply to) suggest taking all the credit. I sorted it out .. Me, Myself and I .. Not you! tyvm. .. *Busy looking for a new provider* ...

  • DAMNYOUCARTER
    Timothy Carter (@DAMNYOUCARTER) reported

    What a terrible timing to find my mobile service provider @EE is playing up on calls. Same time, when my internet provider @TalkTalk is also having issues with its payment processing. #FML General question: what is going on here in the UK!?

  • Miss_KingPE
    Emma (@Miss_KingPE) reported

    @TalkTalk trying to reach your customer service about our broadband speed, entering the categories by pressing the numbers when prompted on the phone. No joys. Just ignores what we’ve typed or said and asks the question again. Please assist, so we can speak to a real human.

  • Gibson1Paula
    Paula Gibson (@Gibson1Paula) reported

    @TalkTalk I am so frustrated with your customer service team. I’m trying to cancel my account on behalf of my elderly mother after she has been over paying for years! Can someone please contact me

  • DAMNYOUCARTER
    Timothy Carter (@DAMNYOUCARTER) reported

    @TalkTalk A bit late now, already payed via using a phone. I wish you can fix the payment process online. It’s been like two months, when it’s removed the card information, to make a payment.

  • HughSykes
    Hugh Sykes (@HughSykes) reported

    @TalkTalk Not only with my connection, but with the responses of your colleague who kept sending me automated responses & never addressed my replies - that none of their suggestions we're applicable to my setup.