Is TalkTalk having an outage in Manchester, England?

@TalkTalk 3 months of inconvenience slow broadband speed and no no Internet, paying for a service that I am clearly not getting. Poor customer service. Will not be recommending you to anyone. Never again.

@shalanaaaa @TalkTalk honestly so bad! we have to turn the wifi on my phone off so my boyfriend can use the xbox, or if we wanna watch something on netflix 😒

@TalkTalk Not currently, he’s at work, but when he has spoken to you previously, your advisors have been rude & unhelpful, we’re getting no where & it’s been weeks!!

@SkyUK I don’t have #sky coz the prices are too high. I dropped u guys almost 10 years ago. plus ur all as bad as each other #bt #sky #talktalk. These guys are the best of the worse 😊

@revheed1 @TalkTalk Looks like they have an issue

@TalkTalk your password recovery process is an absolute state. The way to recover my grans forgotten email password...is sent BY EMAIL a password reset link EMAIL to the account we don't have access to. Your chat help is both slow & unhelpful.

@TalkTalk We have forgotten our password to be able for them to run a test and due to them being unhelpful we’ve decided to change provider and all they said was before we end the chat is there anything else rather than trying to help us solve the problem

@TalkTalk Yeah, they were no help at all

@TalkTalk internet speeds and customer services are the worst 😤😤

Just Been on the BT, Virgin, Sky & TalkTalk's websites and there are no issues with people's Internet access. Obviously its just a case of the spanked arses again.

My internet has been down since last Wed.... @TalkTalk , should be on by tonight, but I'm not hopefull

Nothing like @TalkTalk being as incompetant as always on a Sunday evening. If the service has not improved by the end of this month I will look elsewhere for a new internet provider.

@TalkTalk Yes. Nothing is wrong with the set up. The service came back after a few minutes and worked fine after that. Just fed up of intermittent disruption

@TalkTalk Not sure what you mean. The ethernet goes into the filter connected to the phone line. Box and router power direct from the mains. Hdmi direct from TV to box. Basically it's set up as per the instructions. Its a talk talk service issue which have been common since I joined

@TalkTalk It does. My issue is that sky sports seems to lose connection an awful lot. The non boost channels aren't affected when this happens so presumably it's because talk talk supply boost channels via the internet. It's very frustrating, especially when I've people round for the match

@TalkTalk I have already spoken to an advisor and that is the best that can be offered. Extremely disappointing as I’ve been a loyal customer for 3 years.

@TalkTalk disgraceful service. Fault with WIFI for 7 days. Only £5 compensation being offered for issue yet I had to buy £10 worth of data for my phone! Not good enough!!!

@talktalk- still no broadband!!!! Been trying to contact Rachael Woodhead CEO case manager and she still hasn’t got back to me after 3 emails and a telephone call this week alone! Really pissed off! @Ofcom are useless and don’t give a shit! WANKERS, WANKERS, WANKERS!!

@TalkTalk Yes - yesterday just after the engineer visit but it was ok then. A few hours after it then went down and it’s been yo-yo ing up and down since

You’re a piece of shit @TalkTalk

@TalkTalk why you actually so shit? WiFi’s not worked properly in about 2 weeks!!

@pickles0303 @virginmedia Go with @TalkTalk never had a problem with them pal

Well! That’s one long CEO complaint to Tristia Harding @TalkTalk it has to be the worst internet provider of all time - a total bunch of wankers! When you have to send a complaint using your phone because your internet is down again just tells you something about the company!

@TalkTalk if I was to upgrade to Fiber broadband, how long will it take to action? I am struggling with slow broadband currently.

@GaryC_1288 @WeAreOpenreach @OpenreachHelp @talk @TalkTalk @ttfailedme Funny isn’t it how since I got a tweet from @SkyUK saying how good there broadband is. I retweeted your comments about sky customer service after nearly 30yrs as a customer and they haven’t replied? Wonder why?

@TalkTalk Yes but that just shows the contempt that talktalk have for their customers- broken promises constantly! If you say you are going to phone me back I don’t expect to have to ring back to remind you to call me FFS!

Afraid so - after a repeated chairman’s complaint to Clive Selley @WeAreOpenreach @OpenreachHelp I got a call from @talk talk and she did some tests and straight away it went down, came back with dial-up speeds AND NO RETURNED CALL FROM TALKTALK as promised!!!!!

@TalkTalk Yep! I’ve had that for 2 years and you have still not been able to sort it out - I have had 9 engineers visits this year each one costing me 1/2 days work and still they can’t fix it - can you understand my frustration? Oh that’s right - you don’t give a

@TalkTalk looking at broadband and need a question answered. Live chat ignored my question/issue, and your phone line says ‘input mailbox number’ then beeps constantly. Can I DM you?

@TillyLovely @bt_uk @VodafoneUK Nope. As soon as @TalkTalk or @VodafoneUK can offer services at my property I’m switching! I can get fibre broadband with Vodafone as customer for £20pm! Not impressed with the price of BT

. @TalkTalk how do I speak to a human about my broadband issues? Nobody is available on web chat (Although weirdly enough someone was there when I told you I was thinking of leaving) The phone line said it was going to run some checks on my kit then hung up

@TalkTalk Thanks for this, I actually called in the end as I thought it might be quicker. I was told to “call back in 2-3 hours as the TalkTalk server is down.” Should I speak to my Sky guy?

Over 3 1/2 hours on to a useless @TalkTalk overseas call centre trying to sort out super-slow broadband & still no better! Arhhh! Who can I complain to?

@TalkTalk Is there anywhere to put a complaint through? I’ve just spent an hour on the live chat and been transferred back and forth 6 or 7 times and gotten no further than verifying my details.

@TalkTalk is internet down in Manchester?? Switched off and on no lights on router! V slow last night also

@TalkTalk have the worst customer service. Shite company

Been with @TalkTalk for almost 10 years. Internet speed was too slow and we decided to move to @SkyUK and now I’m being charged £160 for early release!!! Cheers @TalkTalk! (And they’ve offered me a discount to stay! That really pisses me off!)

@TalkTalk Have spoken and been told it is down and being looked into.

@TalkTalk no. you chat service wont work. saying call back. the system says there is a problem and its being worked on. been ages now and still no updates

@virginmedia And yet no offer of solution unlike better customer care from @SkyUK @TalkTalk and @bt_uk looks like i will be on the phone to cancellations team very soon

@TalkTalk I’m sick of your crap internet speed. I’ve had a complaint running since April and you have done sod all about it!

@TalkTalk internet not working, nobody to contact. 'Aware of the issue' but your form to ask for information updates doesn't even work. You are seriously utter shit. Definitely in the bin tomorrow.

@TalkTalk This problem should of been sorted weeks ago. But your team has done absolutely nothing to help!

@TalkTalk Yes, my friend is on the phone to them now and the level of service is disgusting.

Absoltuly disgusted with the level of service from @TalkTalk. Not only did we report the problem to you twice, but on both occasions you did absolutely nothing to help. I will be trying my very hardest to switch within the next few days. Never ever go with @TalkTalk! ANYONE!!!

@TalkTalk I would gladly speak to a human but every time I call it refers me to a text message. Please get someone to call me. I am seriously unhappy with this service. #Useless

@marky_red @BTCare @TalkTalk Tell me about it - my broadband went off totally for about six weeks a couple of years back - BT Customer Service were half-arsed about everything until I went straight to the top and involved the CEO - then they were falling over themselves to fix it

@TalkTalk absolutely 100% the worst company i have ever dealt with!!! Over 30 days no broadband!!! Told contract to be CANCELLED free of charge in 24 hrs. Now told 3-5 days! AVOID THIS COMPANY AT ALL COSTS!!!!!! CUSTOMER SERVICE ABYSMAL

@TalkTalk tell me when my contract ends...... as soon as it ends I'm going to move to Virgin Media.... Sick of the awful speeds... Sharon Whipday 01616822932 Oldham Road M35 9AS. What ever the contract ending fee is I'll pay. Honestly can't take this embarrassing Wi-Fi any more

Really disappointed that I am still waiting to hear about my lack of incoming email since Friday, despite chatting to your online support, sending direct messages here and talking to your customer services. 🙁 @TalkTalk

@TalkTalk Broadband problems in skelmersdale aswell, router has a white light as usual but hasn’t been working all day

@TalkTalk very disappointed with the service.

@TalkTalk Another month, another threatening email. Absolutely ******* fed up of the shite customer service! Anyone looking to join talk talk... DON’T DO IT! Worst ‘customer service’ I’ve ever experienced!

Honestly talktalk is so bad that if they offered it to me for free I'd tell them to **** off

@virginmedia recently switched from what I thought was the worst provider (talktalk) out there, only to find that the virgin media Wi-Fi is even worse! I phoned them, they told Me this is what I should expect and to get a range extender. I did. Thats £80 wasted! #virginmediasucks

@TalkTalk @talk Said because there was partial service We dnt qualify because we stpd complaing in between those months customer services said would only pay compo from 26 Dec until 6 Jan which proves u only responded when l got angry and had enough!!!

@TalkTalk @talk Yes hv had problems since May a talktalk said they wld contact us after each occasion inc in Sept Nov but didnt!

@TalkTalk you are charging my 60 year old mum 2x the amount it would cost for a new customer on super fast fibre for standard broadband (which I have had to reset 8 times so far tonight) disgusting company, fingers crossed you go into administration

@TalkTalk Called loyalty twice again today. Really bad line. Calling from my landline too. Got cut off on both occasions. Staff couldn’t care less. Can’t face calling again. What do you suggest!! Just want to talk to someone in the UK. This is such a bad service