TalkTalk Outage in Rochdale, England

@saiqa2 @TalkTalk Oh I left them for exactly that same reason and because I was sick of them saying, “I’ll escalate it to the next tier.” I wondered just how many tiers there were. Disgraceful service!

@TalkTalk been pissed about ring up go online now cut of and sorry were closed crap what a joke don’t people actually work there

@TalkTalk the worst service I’ve ever used !!!!!!

@TalkTalk Can someone help me with something

@TalkTalk after numerous calls to customer service our WiFi is still shocking cutting out on a regular basis!! I think it’s time to change provider 😡😡

@TalkTalk I'm fuming! Trying to cancel both accounts due to unacceptable slow bandwidth. Was told I can cancel for free if this did not improve. Been on the phone for over an hour. And Alyssia will be calling me back after she listens to the conversation! Chargeable number as wel

I’ve been reaching @TalkTalk technical support team against sluggish broadband speed. Peering speed is such worst that fb, insta, bbc pages aren’t loading properly. Post-code BB10 3HN (29 haydock street). Expect prompt response & resolution.

@Coz837 @TalkTalk Dont bother pal. They are terrible i just left.

@BBCWatchdog My mrs has been with talktalk for years but we never got a single letter

@PHIL180IOM Exactly but you wouldn’t believe the half arsed response I got when I emailed screenshot of it over to @TalkTalk said because I hadn’t put incident number on it I wouldn’t get a response roll on end of contract

Obviously never tried talktalk

Just want to thank @TalkTalk for this opportunity for being a quick WiFi service for us to buy @samfendermusic tickets in less than 60 seconds😁

@Liberator_hen I was left without the Internet for three months thanks to TalkTalk's errors that took my prepaid BT Internet off line. That'd make him whine.

I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!

@TalkTalk internet gone down during GOT. UNACCEPTABLE!!!

Incredible timing from @TalkTalk My Broadband slows down just before my renewal date and they email me to say that I can upgrade to a faster connection for only a few £ more each month.

@TalkTalk @TalkTalkTV just clicked the link in your offer email by accident...surely there are some rules against signing someone up to an 18 month contract from one click in an email, not even a confirm button on the landing page. I’m sure you’ll have a few requests to cancel.

@EricCartwright9 @TalkTalk I have a direct line number to a customer liaison manager that can speak English she got both barrels & a reload yesterday was promised it was sorted. Told them if it wasn’t I would claim repayment under the direct debit rules the whole amount 😡

@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

@TalkTalk I've been charged for @TalkTalkTV but never requested it and no one seems to reply through your website. They sent me a TV box too but I RTS as I don't want it. HELP

@TalkTalk we’ve tried all of this! we’ve had poor connection since before christmas, but nobody at talk talk wants to help sort it out!!

It's great having no broadband all weekend and no real indication as to when it will be fixed after 3 hours on the phone with customer support, thanks @TalkTalk 👍👍

Latest from the useless @TalkTalk they have promised me a case manager will be in touch in 3-5 days must have a lot of complaints to get through totally abysmal customer service

@ste_peno @TalkTalk No I need a letter from @TalkTalk saying we can’t agree then it goes to some arbitrary thing just pissed off with them bide my time then by by certainly not going to pay them £100 for 💩service 😡😡

So the numpties at @TalkTalk want to charge me best part of £100 to terminate my contract early because they can’t won’t honour the TV box I was offered in writing

Well once again I get a complaint manager from @TalkTalk who can barley string two sentences of English together ring me & once again I’m quizzed over the FREE TV BOX they offered me which started this whole sorry chapter role on end of contract

@openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕

@TalkTalk how come my WiFi router flash’s orange and white at least twice an hour !!! I’ve not had a full day uninterrupted service since I joined , yet you still charge me full whack for faster fibre !!!

@TalkTalk I've had your wifi for 2 days and it doesn't work. I've spoken to 5 people in less than 48hrs and am no further

As per @TalkTalk broadband is that crap i keep losing @btsportfootball ..Can't wait for my contract to run out..Absolutely the worst broadband..

@SkyUK trying to poach customers...is business that bad 🤔 you reckon you can beat £39 I pay with @TalkTalk cause last time I checked, you were charging £50+ for a basic plan - I’m good #IKYFL #thankyounext

@adamthomas21 @TalkTalk By far THE worst customer service I’ve ever come across too!, good luck. 😊

@TalkTalk @IM_org Are you supporting #SaferInternetDay⁠ ⁠ by stopping your internet service. Been down 40 minutes now

@TalkTalk why is the internet down! 40 minutes and counting

@DaveBishopVegan @SkyUK Same! Worst decision ever to move to @TalkTalk internet

@TalkTalk @IM_org Ate@you supporting #SaferInternetDay by stopping your internet service. Been down 40 minutes now

Received a phone call from someone apparently called “Jacob” at @TalkTalk attempting to tell me I had ‘server issues’ with my router. When asked if this was a fraudulent call, he replied, “Yes”, with confidence & put the phone down almost instantaneously 😂 #StayWoke people!

Just got a phone cal from someone apparently called “Jacob” at @TalkTalk attempting to tell me I had “server issues” with my router. When asked if this was a fraudulent call, he replied, “Yes”, with confidence & put the phone down almost instantaneously 😂 #StayWoke people!

@TalkTalk No I’ve moved to @virginmedia have no problems with them!

@TalkTalk 3 months of inconvenience slow broadband speed and no no Internet, paying for a service that I am clearly not getting. Poor customer service. Will not be recommending you to anyone. Never again.

@shalanaaaa @TalkTalk honestly so bad! we have to turn the wifi on my phone off so my boyfriend can use the xbox, or if we wanna watch something on netflix 😒

@TalkTalk Not currently, he’s at work, but when he has spoken to you previously, your advisors have been rude & unhelpful, we’re getting no where & it’s been weeks!!

@SkyUK I don’t have #sky coz the prices are too high. I dropped u guys almost 10 years ago. plus ur all as bad as each other #bt #sky #talktalk. These guys are the best of the worse 😊

@revheed1 @TalkTalk Looks like they have an issue

@TalkTalk has been absolutely pathetic today 🤬🤬 and still not working.

@TalkTalk We have forgotten our password to be able for them to run a test and due to them being unhelpful we’ve decided to change provider and all they said was before we end the chat is there anything else rather than trying to help us solve the problem

@TalkTalk Yeah, they were no help at all

@TalkTalk internet speeds and customer services are the worst 😤😤

My internet has been down since last Wed.... @TalkTalk , should be on by tonight, but I'm not hopefull

Nothing like @TalkTalk being as incompetant as always on a Sunday evening. If the service has not improved by the end of this month I will look elsewhere for a new internet provider.

is anybody elses talktalk down

@KirkwoodAidan @TalkTalk Aye. Internet has been dropping for a while. No Virgin Media in the area but BT is. With them it's not easy to actually speak to a real human being on the phone and they rarely resolve issues quickly

Well I take it the #talktalk customer service centre shuts early, either that or the operator's shift finished and they didn't pass the case on. Another day, still unresolved problems @TalkTalk

@fawkdrd @TalkTalk Having the same problem in Midlothian #talktalk

@TalkTalk hi friends, Internet down in London SE1 area. Affecting other providers in the area so don't feel too bad but please feel bad enough to fix it so I can resume my viewing of Queer Eye which is changing my life thaaaaanks

@TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace

@paulbettles @TalkTalk Awful customer service

@MikePotterYT @TalkTalk Having the same issue appalling customer service

@TalkTalk We tried but you were unfortunately unable to rectify the problem, this has now escalated to cisas, and waiting for your company to respond. You have not been able to provide the minimum guaranteed broadband speed never mind my device stay connected

@jd54wcs Trust me, these ***** out do the lot.... even TalkTalk, proper second rate ***** service and I'm just stopping short of smashing everything up and just taking a loss