TalkTalk Outage in Rochdale, England

@TalkTalk I'm fuming! Trying to cancel both accounts due to unacceptable slow bandwidth. Was told I can cancel for free if this did not improve. Been on the phone for over an hour. And Alyssia will be calling me back after she listens to the conversation! Chargeable number as wel

I’ve been reaching @TalkTalk technical support team against sluggish broadband speed. Peering speed is such worst that fb, insta, bbc pages aren’t loading properly. Post-code BB10 3HN (29 haydock street). Expect prompt response & resolution.

@Coz837 @TalkTalk Dont bother pal. They are terrible i just left.

@BBCWatchdog My mrs has been with talktalk for years but we never got a single letter

@PHIL180IOM Exactly but you wouldn’t believe the half arsed response I got when I emailed screenshot of it over to @TalkTalk said because I hadn’t put incident number on it I wouldn’t get a response roll on end of contract

Obviously never tried talktalk

Just want to thank @TalkTalk for this opportunity for being a quick WiFi service for us to buy @samfendermusic tickets in less than 60 seconds😁

@Liberator_hen I was left without the Internet for three months thanks to TalkTalk's errors that took my prepaid BT Internet off line. That'd make him whine.

I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!

@TalkTalk internet gone down during GOT. UNACCEPTABLE!!!

Incredible timing from @TalkTalk My Broadband slows down just before my renewal date and they email me to say that I can upgrade to a faster connection for only a few £ more each month.

@TalkTalk @TalkTalkTV just clicked the link in your offer email by accident...surely there are some rules against signing someone up to an 18 month contract from one click in an email, not even a confirm button on the landing page. I’m sure you’ll have a few requests to cancel.

@EricCartwright9 @TalkTalk I have a direct line number to a customer liaison manager that can speak English she got both barrels & a reload yesterday was promised it was sorted. Told them if it wasn’t I would claim repayment under the direct debit rules the whole amount 😡

@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

@TalkTalk I've been charged for @TalkTalkTV but never requested it and no one seems to reply through your website. They sent me a TV box too but I RTS as I don't want it. HELP

@TalkTalk we’ve tried all of this! we’ve had poor connection since before christmas, but nobody at talk talk wants to help sort it out!!

It's great having no broadband all weekend and no real indication as to when it will be fixed after 3 hours on the phone with customer support, thanks @TalkTalk 👍👍

Latest from the useless @TalkTalk they have promised me a case manager will be in touch in 3-5 days must have a lot of complaints to get through totally abysmal customer service

@ste_peno @TalkTalk No I need a letter from @TalkTalk saying we can’t agree then it goes to some arbitrary thing just pissed off with them bide my time then by by certainly not going to pay them £100 for 💩service 😡😡

So the numpties at @TalkTalk want to charge me best part of £100 to terminate my contract early because they can’t won’t honour the TV box I was offered in writing

Well once again I get a complaint manager from @TalkTalk who can barley string two sentences of English together ring me & once again I’m quizzed over the FREE TV BOX they offered me which started this whole sorry chapter role on end of contract

@openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕

@TalkTalk how come my WiFi router flash’s orange and white at least twice an hour !!! I’ve not had a full day uninterrupted service since I joined , yet you still charge me full whack for faster fibre !!!

@TalkTalk I've had your wifi for 2 days and it doesn't work. I've spoken to 5 people in less than 48hrs and am no further

As per @TalkTalk broadband is that crap i keep losing @btsportfootball ..Can't wait for my contract to run out..Absolutely the worst broadband..

@SkyUK trying to poach customers...is business that bad 🤔 you reckon you can beat £39 I pay with @TalkTalk cause last time I checked, you were charging £50+ for a basic plan - I’m good #IKYFL #thankyounext

@adamthomas21 @TalkTalk By far THE worst customer service I’ve ever come across too!, good luck. 😊

@TalkTalk @IM_org Are you supporting #SaferInternetDay⁠ ⁠ by stopping your internet service. Been down 40 minutes now

@TalkTalk why is the internet down! 40 minutes and counting

@DaveBishopVegan @SkyUK Same! Worst decision ever to move to @TalkTalk internet

@TalkTalk @IM_org Ate@you supporting #SaferInternetDay by stopping your internet service. Been down 40 minutes now

Received a phone call from someone apparently called “Jacob” at @TalkTalk attempting to tell me I had ‘server issues’ with my router. When asked if this was a fraudulent call, he replied, “Yes”, with confidence & put the phone down almost instantaneously 😂 #StayWoke people!

Just got a phone cal from someone apparently called “Jacob” at @TalkTalk attempting to tell me I had “server issues” with my router. When asked if this was a fraudulent call, he replied, “Yes”, with confidence & put the phone down almost instantaneously 😂 #StayWoke people!

@TalkTalk No I’ve moved to @virginmedia have no problems with them!

@TalkTalk 3 months of inconvenience slow broadband speed and no no Internet, paying for a service that I am clearly not getting. Poor customer service. Will not be recommending you to anyone. Never again.

@shalanaaaa @TalkTalk honestly so bad! we have to turn the wifi on my phone off so my boyfriend can use the xbox, or if we wanna watch something on netflix 😒

@TalkTalk Not currently, he’s at work, but when he has spoken to you previously, your advisors have been rude & unhelpful, we’re getting no where & it’s been weeks!!

@SkyUK I don’t have #sky coz the prices are too high. I dropped u guys almost 10 years ago. plus ur all as bad as each other #bt #sky #talktalk. These guys are the best of the worse 😊

@revheed1 @TalkTalk Looks like they have an issue

@TalkTalk has been absolutely pathetic today 🤬🤬 and still not working.

@TalkTalk We have forgotten our password to be able for them to run a test and due to them being unhelpful we’ve decided to change provider and all they said was before we end the chat is there anything else rather than trying to help us solve the problem

@TalkTalk Yeah, they were no help at all

@TalkTalk internet speeds and customer services are the worst 😤😤

My internet has been down since last Wed.... @TalkTalk , should be on by tonight, but I'm not hopefull

Nothing like @TalkTalk being as incompetant as always on a Sunday evening. If the service has not improved by the end of this month I will look elsewhere for a new internet provider.

@TalkTalk Yes. Nothing is wrong with the set up. The service came back after a few minutes and worked fine after that. Just fed up of intermittent disruption

@TalkTalk Not sure what you mean. The ethernet goes into the filter connected to the phone line. Box and router power direct from the mains. Hdmi direct from TV to box. Basically it's set up as per the instructions. Its a talk talk service issue which have been common since I joined

@TalkTalk It does. My issue is that sky sports seems to lose connection an awful lot. The non boost channels aren't affected when this happens so presumably it's because talk talk supply boost channels via the internet. It's very frustrating, especially when I've people round for the match

@talktalk- still no broadband!!!! Been trying to contact Rachael Woodhead CEO case manager and she still hasn’t got back to me after 3 emails and a telephone call this week alone! Really pissed off! @Ofcom are useless and don’t give a shit! WANKERS, WANKERS, WANKERS!!

Well, @TalkTalk are an absolute waste of time. Paying for “Fibre Speed Boost” & the speed is terrible. They suggested not using more than 1 device at a time. So, no Mobile whilst watching TV or using my Laptop, yeah that makes sense, absolute jokers! #GettingSackedInTheMorning

@TalkTalk my internet hasn't worked for 3 days and no body at customer services has helped

@TalkTalk Are there issues with set boxes at the moment. Mines been terrible for about a week. Freezing several times a day especially when watching a recording, not recording. Reset it tonight and it's still "starting up" 20 mins later.

Being an adult sucks, trying to set up broadband is a nightmare and @TalkTalk randomly cancelling the order is not helping in the slightest

@TalkTalk Hi Becky, ironically I've just run a test and the download speed is 10.4, upload 0.45 which I'm actually quite happy with. But it's been down as low as 0.2 download, at which point I regularly need to use 4G instead of my internet. It's inconsistent and frustrating.

@DanjayMw BT was good for about a year until I was getting slowed down now I'm with talktalk my connection never gets slowed down.

@TalkTalk still waiting for a call back I was told would be today, this was 7 hours ago and still waiting. Funny feeling yet again I have been lied to by your customer services.

@TalkTalk I’ve switched to @virginmedia and asked on here if I needed to cancel in writing and was told no. A month or so ago I spoke to someone on live chat and they said the same and said contract would end on 11 June when Virgin took over. I’d like confirmation this has happened

Trust no one, becoz the ones u trust are the ones to bring u down #TalkTalk

Constantly living on my 4g because @TalkTalk is so awful

@TalkTalk none of your over seas customer service representatives or technical support could help us with our basic issues