TalkTalk Outage in Rochdale, England

@TalkTalk your service is really appalling!

@TalkTalk getting about 800 ping and 1 download, sort this shit quick time lads

@TalkTalk I left it off over night (I went bed because I couldn't use my internet) it's still not working.

@TalkTalk TT failed on Home Move leaving two elderly people with no Broadband no help no support #poorcustomerservice

@TalkTalk It's working now But I'm not impressed with talktalk customer service. My renewal is due 19th November; therefore I'm biting my tongue

@TalkTalk @Ofcom talktalk refuses to recognise it has a problem to prevent automatic compensation for customers left without broadband

@TalkTalk Talktalk down in Manchester and customer service is playing oblivious. #Talktalkdown #Manchester

Roll on June when I can cancel my @TalkTalk contract! Worst WiFi ever!

@TalkTalk No internet for 6 days, your automated phone service to speak to someone is as bad as the customer service. You said I'd have a call back two times and nothing. I've phoned every day and done the same checks and you still can't fix it. Sky and EE would have fixed it.

@TalkTalk probably the worst internet provider around! #useless

I can. But I don’t see what good it will do me. I’m sick of explaining myself again and again to countless @TalkTalk employees. We’ve been paying for a service that we’re not getting for almost a month now!

1/2 @TalkTalk has the most appalling customer service I’ve ever dealt with! Since 30 July (our ‘go live date’) I’ve been on the phone with their technical team for nearly 5 hours in total & we’re STILL no closer to getting anything resolved... #badcustomerservice #talktalk

@saiqa2 @TalkTalk Oh I left them for exactly that same reason and because I was sick of them saying, “I’ll escalate it to the next tier.” I wondered just how many tiers there were. Disgraceful service!

@TalkTalk been pissed about ring up go online now cut of and sorry were closed crap what a joke don’t people actually work there

@TalkTalk the worst service I’ve ever used !!!!!!

@TalkTalk Can someone help me with something

@TalkTalk after numerous calls to customer service our WiFi is still shocking cutting out on a regular basis!! I think it’s time to change provider 😡😡

@TalkTalk I'm fuming! Trying to cancel both accounts due to unacceptable slow bandwidth. Was told I can cancel for free if this did not improve. Been on the phone for over an hour. And Alyssia will be calling me back after she listens to the conversation! Chargeable number as wel

I’ve been reaching @TalkTalk technical support team against sluggish broadband speed. Peering speed is such worst that fb, insta, bbc pages aren’t loading properly. Post-code BB10 3HN (29 haydock street). Expect prompt response & resolution.

@Coz837 @TalkTalk Dont bother pal. They are terrible i just left.

@BBCWatchdog My mrs has been with talktalk for years but we never got a single letter

@PHIL180IOM Exactly but you wouldn’t believe the half arsed response I got when I emailed screenshot of it over to @TalkTalk said because I hadn’t put incident number on it I wouldn’t get a response roll on end of contract

Obviously never tried talktalk

Just want to thank @TalkTalk for this opportunity for being a quick WiFi service for us to buy @samfendermusic tickets in less than 60 seconds😁

@Liberator_hen I was left without the Internet for three months thanks to TalkTalk's errors that took my prepaid BT Internet off line. That'd make him whine.

I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!

@TalkTalk internet gone down during GOT. UNACCEPTABLE!!!

Incredible timing from @TalkTalk My Broadband slows down just before my renewal date and they email me to say that I can upgrade to a faster connection for only a few £ more each month.

@TalkTalk @TalkTalkTV just clicked the link in your offer email by accident...surely there are some rules against signing someone up to an 18 month contract from one click in an email, not even a confirm button on the landing page. I’m sure you’ll have a few requests to cancel.

@EricCartwright9 @TalkTalk I have a direct line number to a customer liaison manager that can speak English she got both barrels & a reload yesterday was promised it was sorted. Told them if it wasn’t I would claim repayment under the direct debit rules the whole amount 😡

@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

@TalkTalk I've been charged for @TalkTalkTV but never requested it and no one seems to reply through your website. They sent me a TV box too but I RTS as I don't want it. HELP

@TalkTalk we’ve tried all of this! we’ve had poor connection since before christmas, but nobody at talk talk wants to help sort it out!!

It's great having no broadband all weekend and no real indication as to when it will be fixed after 3 hours on the phone with customer support, thanks @TalkTalk 👍👍

Latest from the useless @TalkTalk they have promised me a case manager will be in touch in 3-5 days must have a lot of complaints to get through totally abysmal customer service

@ste_peno @TalkTalk No I need a letter from @TalkTalk saying we can’t agree then it goes to some arbitrary thing just pissed off with them bide my time then by by certainly not going to pay them £100 for 💩service 😡😡

So the numpties at @TalkTalk want to charge me best part of £100 to terminate my contract early because they can’t won’t honour the TV box I was offered in writing

Well once again I get a complaint manager from @TalkTalk who can barley string two sentences of English together ring me & once again I’m quizzed over the FREE TV BOX they offered me which started this whole sorry chapter role on end of contract

@openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕

@TalkTalk how come my WiFi router flash’s orange and white at least twice an hour !!! I’ve not had a full day uninterrupted service since I joined , yet you still charge me full whack for faster fibre !!!

@TalkTalk I've had your wifi for 2 days and it doesn't work. I've spoken to 5 people in less than 48hrs and am no further

As per @TalkTalk broadband is that crap i keep losing @btsportfootball ..Can't wait for my contract to run out..Absolutely the worst broadband..

@SkyUK trying to poach customers...is business that bad 🤔 you reckon you can beat £39 I pay with @TalkTalk cause last time I checked, you were charging £50+ for a basic plan - I’m good #IKYFL #thankyounext

@adamthomas21 @TalkTalk By far THE worst customer service I’ve ever come across too!, good luck. 😊

@TalkTalk @IM_org Are you supporting #SaferInternetDay⁠ ⁠ by stopping your internet service. Been down 40 minutes now

@TalkTalk why is the internet down! 40 minutes and counting

@DaveBishopVegan @SkyUK Same! Worst decision ever to move to @TalkTalk internet

@TalkTalk @IM_org Ate@you supporting #SaferInternetDay by stopping your internet service. Been down 40 minutes now

Received a phone call from someone apparently called “Jacob” at @TalkTalk attempting to tell me I had ‘server issues’ with my router. When asked if this was a fraudulent call, he replied, “Yes”, with confidence & put the phone down almost instantaneously 😂 #StayWoke people!

Just got a phone cal from someone apparently called “Jacob” at @TalkTalk attempting to tell me I had “server issues” with my router. When asked if this was a fraudulent call, he replied, “Yes”, with confidence & put the phone down almost instantaneously 😂 #StayWoke people!

@DanLFC @TalkTalk Think you have spectacularly missed the point there @TalkTalk Absolutely your prerogative to remove the mailboxes but the lead in time is inadequate and shortsighted. All you’ve done here is ensure you’ll never have us as customers again.

@TheWhite_Wonder @TalkTalk Connection issues - no doubt down to the weather happening in the UK, high winds and heavey rain

@TalkTalk Have done no luck, couldn't help at all. All I was after was the free year of Amazon Prime as I would get if becoming a new customer.

@TalkTalk you have sent a modem that doesn't work, keep trying to fob us off with excuses and clearly don't know what you're on about. Sort it out

@TalkTalk Services in Blackpool really bad. Reset router, takes 3 hours to come back online. Cant watch a live stream without buffering.

I've been helping some elderly family members w/ issue w/ their @TalkTalk landline. No incoming calls for over 3 weeks & they can't even get call-divert working while they supposedly fix the fault. It's a *basic* call routing issue. Lots of important calls missed! @MoneyTelegraph

@TalkTalk You could call me when you commit to so and perhaps provide the broadband service I pay you for

@DanLFC We’ve recently invested in our email platform to give it a sizeable upgrade to improve the service, security and functionality. To be able to keep improving TalkTalk Mail, we can no longer provide a free mailbox to customers who don’t have a broadband contract with us. Mike

@Parlez_me_nTory @ben__h @TalkTalk Bit old fashioned, government likes fancy words, why not Bloatware as a Service. You tell a grown up you want to role out BaaS, you’ll have money hosed at you. Especially if you can mention machine learning in the pitch.

@combat_boot @ben__h @TalkTalk Wait until they realise Rule 2 is empty, there'll be a mass recruitment drive to provide more bloatware in the service