TalkTalk Outage in Bolton, England

@saiqa2 @TalkTalk Oh I left them for exactly that same reason and because I was sick of them saying, “I’ll escalate it to the next tier.” I wondered just how many tiers there were. Disgraceful service!

@TalkTalk the worst service I’ve ever used !!!!!!

@TalkTalk Can someone help me with something

@TalkTalk I'm fuming! Trying to cancel both accounts due to unacceptable slow bandwidth. Was told I can cancel for free if this did not improve. Been on the phone for over an hour. And Alyssia will be calling me back after she listens to the conversation! Chargeable number as wel

I’ve been reaching @TalkTalk technical support team against sluggish broadband speed. Peering speed is such worst that fb, insta, bbc pages aren’t loading properly. Post-code BB10 3HN (29 haydock street). Expect prompt response & resolution.

@Coz837 @TalkTalk Dont bother pal. They are terrible i just left.

@BBCWatchdog My mrs has been with talktalk for years but we never got a single letter

@PHIL180IOM Exactly but you wouldn’t believe the half arsed response I got when I emailed screenshot of it over to @TalkTalk said because I hadn’t put incident number on it I wouldn’t get a response roll on end of contract

Obviously never tried talktalk

I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!

@TalkTalk internet gone down during GOT. UNACCEPTABLE!!!

Incredible timing from @TalkTalk My Broadband slows down just before my renewal date and they email me to say that I can upgrade to a faster connection for only a few £ more each month.

@TalkTalk My main problem is having to pay extra on top of my phone bill because I’ve gone over on my data plan because of your shite routers

@TalkTalk @TalkTalkTV just clicked the link in your offer email by accident...surely there are some rules against signing someone up to an 18 month contract from one click in an email, not even a confirm button on the landing page. I’m sure you’ll have a few requests to cancel.

@EricCartwright9 @TalkTalk I have a direct line number to a customer liaison manager that can speak English she got both barrels & a reload yesterday was promised it was sorted. Told them if it wasn’t I would claim repayment under the direct debit rules the whole amount 😡

@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

@TalkTalk I've been charged for @TalkTalkTV but never requested it and no one seems to reply through your website. They sent me a TV box too but I RTS as I don't want it. HELP

@TalkTalk we’ve tried all of this! we’ve had poor connection since before christmas, but nobody at talk talk wants to help sort it out!!

It's great having no broadband all weekend and no real indication as to when it will be fixed after 3 hours on the phone with customer support, thanks @TalkTalk 👍👍

Latest from the useless @TalkTalk they have promised me a case manager will be in touch in 3-5 days must have a lot of complaints to get through totally abysmal customer service

@ste_peno @TalkTalk No I need a letter from @TalkTalk saying we can’t agree then it goes to some arbitrary thing just pissed off with them bide my time then by by certainly not going to pay them £100 for 💩service 😡😡

So the numpties at @TalkTalk want to charge me best part of £100 to terminate my contract early because they can’t won’t honour the TV box I was offered in writing

Well once again I get a complaint manager from @TalkTalk who can barley string two sentences of English together ring me & once again I’m quizzed over the FREE TV BOX they offered me which started this whole sorry chapter role on end of contract

@openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕

@TalkTalk how come my WiFi router flash’s orange and white at least twice an hour !!! I’ve not had a full day uninterrupted service since I joined , yet you still charge me full whack for faster fibre !!!

As per @TalkTalk broadband is that crap i keep losing @btsportfootball ..Can't wait for my contract to run out..Absolutely the worst broadband..

@SkyUK trying to poach customers...is business that bad 🤔 you reckon you can beat £39 I pay with @TalkTalk cause last time I checked, you were charging £50+ for a basic plan - I’m good #IKYFL #thankyounext

@TalkTalk No problem it’s probably me to be fair I’m unfamiliar with South African call centres🤣

Received a phone call from someone apparently called “Jacob” at @TalkTalk attempting to tell me I had ‘server issues’ with my router. When asked if this was a fraudulent call, he replied, “Yes”, with confidence & put the phone down almost instantaneously 😂 #StayWoke people!

Just got a phone cal from someone apparently called “Jacob” at @TalkTalk attempting to tell me I had “server issues” with my router. When asked if this was a fraudulent call, he replied, “Yes”, with confidence & put the phone down almost instantaneously 😂 #StayWoke people!

@TalkTalk No I’ve moved to @virginmedia have no problems with them!

Gonna sack this shit off @TalkTalk

@TalkTalk 3 months of inconvenience slow broadband speed and no no Internet, paying for a service that I am clearly not getting. Poor customer service. Will not be recommending you to anyone. Never again.

@SkyUK Ha. Nice sniping. I’ve got a lot of time for that. However, we left you because of the same problem and it didn’t get fixed. I hope @bt_uk can help, or we might be off to @virginmedia @TalkTalk or @Plusnet

@shalanaaaa @TalkTalk honestly so bad! we have to turn the wifi on my phone off so my boyfriend can use the xbox, or if we wanna watch something on netflix 😒

@TalkTalk Not currently, he’s at work, but when he has spoken to you previously, your advisors have been rude & unhelpful, we’re getting no where & it’s been weeks!!

@SkyUK I don’t have #sky coz the prices are too high. I dropped u guys almost 10 years ago. plus ur all as bad as each other #bt #sky #talktalk. These guys are the best of the worse 😊

@revheed1 @TalkTalk Looks like they have an issue

@TalkTalk has been absolutely pathetic today 🤬🤬 and still not working.

@TalkTalk We have forgotten our password to be able for them to run a test and due to them being unhelpful we’ve decided to change provider and all they said was before we end the chat is there anything else rather than trying to help us solve the problem

@TalkTalk Yeah, they were no help at all

@TalkTalk internet speeds and customer services are the worst 😤😤

Never mind the #bexitchaos @TalkTalk are shit. Goes off every night at about 11 and runs slow as shit

Just Been on the BT, Virgin, Sky & TalkTalk's websites and there are no issues with people's Internet access. Obviously its just a case of the spanked arses again.

My internet has been down since last Wed.... @TalkTalk , should be on by tonight, but I'm not hopefull

Nothing like @TalkTalk being as incompetant as always on a Sunday evening. If the service has not improved by the end of this month I will look elsewhere for a new internet provider.

Cancelling @TalkTalk sick of this shit and **** off asking me what broadband speed is 🖕

@TalkTalk Doesn’t always work and is very slow

@TalkTalk make me laugh. Want 3 quid extra for this shitty service.

@TalkTalk Yes. Nothing is wrong with the set up. The service came back after a few minutes and worked fine after that. Just fed up of intermittent disruption

@TalkTalk our Internet has packed up the Internet light on our router has gone red I don't know if it the router or the network I have tried resetting router and it hasn't worked so don't know what's up am in Stafford

@Anharsama Virgin isnt worth it tbh and ill have to check if talktalk has decent packages cuz even tho sky is shit the package are good for the money

Not one to tweet much but after well over a month of dealing with absolutely shocking service and no resolution to my problem I’ve kind of run out of options #talktalk

@talktalk are absolutely clueless about how to communicate with people, worst customer service known to man. If anyone is adulting and choosing a broadband company, please avoid them at all costs!!!! #talktalk

@TalkTalk we upgraded to your fibre broadband to get around slow speeds. Now we are getting no Internet all together. We didn't even recieve a super router upon upgrade. Really concerned the service I'm paying for isn't being delivered.

@TalkTalk hi there. Our broadband is playing up and I'm not happy. Your engineer has told me it's a local outage but I've spoken to people in our area and that's false. Please can you let me know what I should do

@TalkTalk please can you get someone to call me. Fed up with calling you and being told to hang up by a computer so you can test my internet line to be told its fine, clearly its not fine or I wouldn’t be calling

i really talk -to- i like talktalk, that shit is so healthy. so advanced.

@TalkTalk That's over wireless signal in the room with a signal boost that is immediately underneath the room that hosts the internet box.

My @TalkTalk broadband is terrible this last couple of weeks. If theres more than one think on the wifi it slows right down