TalkTalk Outage in Bolton, England

Incredible timing from @TalkTalk My Broadband slows down just before my renewal date and they email me to say that I can upgrade to a faster connection for only a few £ more each month.

@TalkTalk My main problem is having to pay extra on top of my phone bill because I’ve gone over on my data plan because of your shite routers

@TalkTalk @TalkTalkTV just clicked the link in your offer email by accident...surely there are some rules against signing someone up to an 18 month contract from one click in an email, not even a confirm button on the landing page. I’m sure you’ll have a few requests to cancel.

@EricCartwright9 @TalkTalk I have a direct line number to a customer liaison manager that can speak English she got both barrels & a reload yesterday was promised it was sorted. Told them if it wasn’t I would claim repayment under the direct debit rules the whole amount 😡

@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

@TalkTalk I've been charged for @TalkTalkTV but never requested it and no one seems to reply through your website. They sent me a TV box too but I RTS as I don't want it. HELP

@TalkTalk we’ve tried all of this! we’ve had poor connection since before christmas, but nobody at talk talk wants to help sort it out!!

It's great having no broadband all weekend and no real indication as to when it will be fixed after 3 hours on the phone with customer support, thanks @TalkTalk 👍👍

Latest from the useless @TalkTalk they have promised me a case manager will be in touch in 3-5 days must have a lot of complaints to get through totally abysmal customer service

@ste_peno @TalkTalk No I need a letter from @TalkTalk saying we can’t agree then it goes to some arbitrary thing just pissed off with them bide my time then by by certainly not going to pay them £100 for 💩service 😡😡

So the numpties at @TalkTalk want to charge me best part of £100 to terminate my contract early because they can’t won’t honour the TV box I was offered in writing

Well once again I get a complaint manager from @TalkTalk who can barley string two sentences of English together ring me & once again I’m quizzed over the FREE TV BOX they offered me which started this whole sorry chapter role on end of contract

@openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕

@TalkTalk how come my WiFi router flash’s orange and white at least twice an hour !!! I’ve not had a full day uninterrupted service since I joined , yet you still charge me full whack for faster fibre !!!

As per @TalkTalk broadband is that crap i keep losing @btsportfootball ..Can't wait for my contract to run out..Absolutely the worst broadband..

@SkyUK trying to poach customers...is business that bad 🤔 you reckon you can beat £39 I pay with @TalkTalk cause last time I checked, you were charging £50+ for a basic plan - I’m good #IKYFL #thankyounext

@TalkTalk No problem it’s probably me to be fair I’m unfamiliar with South African call centres🤣

Received a phone call from someone apparently called “Jacob” at @TalkTalk attempting to tell me I had ‘server issues’ with my router. When asked if this was a fraudulent call, he replied, “Yes”, with confidence & put the phone down almost instantaneously 😂 #StayWoke people!

Just got a phone cal from someone apparently called “Jacob” at @TalkTalk attempting to tell me I had “server issues” with my router. When asked if this was a fraudulent call, he replied, “Yes”, with confidence & put the phone down almost instantaneously 😂 #StayWoke people!

@TalkTalk No I’ve moved to @virginmedia have no problems with them!

Gonna sack this shit off @TalkTalk

@TalkTalk 3 months of inconvenience slow broadband speed and no no Internet, paying for a service that I am clearly not getting. Poor customer service. Will not be recommending you to anyone. Never again.

@SkyUK Ha. Nice sniping. I’ve got a lot of time for that. However, we left you because of the same problem and it didn’t get fixed. I hope @bt_uk can help, or we might be off to @virginmedia @TalkTalk or @Plusnet

@shalanaaaa @TalkTalk honestly so bad! we have to turn the wifi on my phone off so my boyfriend can use the xbox, or if we wanna watch something on netflix 😒

@TalkTalk Not currently, he’s at work, but when he has spoken to you previously, your advisors have been rude & unhelpful, we’re getting no where & it’s been weeks!!

@SkyUK I don’t have #sky coz the prices are too high. I dropped u guys almost 10 years ago. plus ur all as bad as each other #bt #sky #talktalk. These guys are the best of the worse 😊

@revheed1 @TalkTalk Looks like they have an issue

@TalkTalk has been absolutely pathetic today 🤬🤬 and still not working.

@TalkTalk We have forgotten our password to be able for them to run a test and due to them being unhelpful we’ve decided to change provider and all they said was before we end the chat is there anything else rather than trying to help us solve the problem

@TalkTalk Yeah, they were no help at all

@TalkTalk internet speeds and customer services are the worst 😤😤

Never mind the #bexitchaos @TalkTalk are shit. Goes off every night at about 11 and runs slow as shit

Just Been on the BT, Virgin, Sky & TalkTalk's websites and there are no issues with people's Internet access. Obviously its just a case of the spanked arses again.

My internet has been down since last Wed.... @TalkTalk , should be on by tonight, but I'm not hopefull

Nothing like @TalkTalk being as incompetant as always on a Sunday evening. If the service has not improved by the end of this month I will look elsewhere for a new internet provider.

Cancelling @TalkTalk sick of this shit and **** off asking me what broadband speed is 🖕

@TalkTalk Doesn’t always work and is very slow

@TalkTalk make me laugh. Want 3 quid extra for this shitty service.

@TalkTalk Yes. Nothing is wrong with the set up. The service came back after a few minutes and worked fine after that. Just fed up of intermittent disruption

@TalkTalk Not sure what you mean. The ethernet goes into the filter connected to the phone line. Box and router power direct from the mains. Hdmi direct from TV to box. Basically it's set up as per the instructions. Its a talk talk service issue which have been common since I joined

@TalkTalk It does. My issue is that sky sports seems to lose connection an awful lot. The non boost channels aren't affected when this happens so presumably it's because talk talk supply boost channels via the internet. It's very frustrating, especially when I've people round for the match

@talktalk- still no broadband!!!! Been trying to contact Rachael Woodhead CEO case manager and she still hasn’t got back to me after 3 emails and a telephone call this week alone! Really pissed off! @Ofcom are useless and don’t give a shit! WANKERS, WANKERS, WANKERS!!

Well, @TalkTalk are an absolute waste of time. Paying for “Fibre Speed Boost” & the speed is terrible. They suggested not using more than 1 device at a time. So, no Mobile whilst watching TV or using my Laptop, yeah that makes sense, absolute jokers! #GettingSackedInTheMorning

@TalkTalk Yes - yesterday just after the engineer visit but it was ok then. A few hours after it then went down and it’s been yo-yo ing up and down since

You’re a piece of shit @TalkTalk

@TalkTalk why you actually so shit? WiFi’s not worked properly in about 2 weeks!!

@pickles0303 @virginmedia Go with @TalkTalk never had a problem with them pal

Well! That’s one long CEO complaint to Tristia Harding @TalkTalk it has to be the worst internet provider of all time - a total bunch of wankers! When you have to send a complaint using your phone because your internet is down again just tells you something about the company!

@GaryC_1288 @WeAreOpenreach @OpenreachHelp @talk @TalkTalk @ttfailedme Funny isn’t it how since I got a tweet from @SkyUK saying how good there broadband is. I retweeted your comments about sky customer service after nearly 30yrs as a customer and they haven’t replied? Wonder why?

@TalkTalk Yes but that just shows the contempt that talktalk have for their customers- broken promises constantly! If you say you are going to phone me back I don’t expect to have to ring back to remind you to call me FFS!

@TalkTalk I have no service! My go live date was yesterday! Called got cut off! Texting they then decide to stop texting! Ridiculous!

Incredible timing from @TalkTalk My Broadband slows down just before my renewal date and they email me to say that I can upgrade to a faster connection for only a few £ more each month.

@TalkTalk After an hour and a half, I have finally gotten off of chat (after 3 attempts, different person each time and neither of the first two called me on the number they'd asked for!). Wifi signal has been changed over, lets see how long that lasts... It's so needlessly stressful!

@TalkTalk Hi Charlotte, I asked if there was anything I could be upgraded to and I was only given chargeable products. I don't feel that I should have to pay extra when the initial router doesn't seem to be good enough. I want a sustainable solution rather than constant aggravation.

@TalkTalk Leaving and putting a complaint in

@TalkTalk are the worst internet provider there is. If you’re thinking of joining, don’t!! Had noting but issues since day one

@TalkTalk As I said customer service is pants !

@TalkTalk Only if the team understood english and where able to help would that be of any use at all! #hrswasted

@TalkTalk 😡😡😡😡😡😡 I’m #fuming #isitok a communication company cant commicate!! 5 peope not a single person to help me sort out my 86! Years old dads account - we did not set the account password &we dont know it!! #leaving

Please after reading @TalkTalk twitter feed im about to cancel this contract, pretty sure i have some kind of grace period, not about to put up with this shit for a year!